Epson EcoTank | Cleaning the Print Head via Mac

Learn how to clean the print head on your Epson EcoTank printer from a Mac computer.
Questions? Visit epson.com/support (U.S.) or epson.ca/support (Canada) and search for your product.
Note: The ET-8700 does not include the Power Cleaning or Power Ink Flushing feature.

[@ricogallegos7456]

Simple set up. I just googled how to and watch a simple video and followed. Took about 7 minutes and good to go.

[@pianistaph2125]

THANK YOU SO MUCH EPSON AMERICA!!!!!!!!!! this is very helpful!!!!

[@mutindamj5292]

Very Helpful. Thanks!

[@emvhamb326]

Thank you so much! I was struggling with magenta not printing and following this video fixed it. Kudos to you!!

[@dinaturlao6771]

If anyone is interested in speeding up a Mac the greatest success that I have had was by using the Mels Speed Method (just google it) definately the no.1 treatment that I've tried.

[@finnellacastillo6650]

same with my printer

[@elnaztaghizadehalamdari4852]

Thank you, very helpful.

[@Hi_Jcb30]

Thank you for the help

[@amruntiruhungwa8183]

Thank you, its much helpful to me

[@johnfederspiel6037]

thanks for the help

[@finnellacastillo6650]

super helpful.. thank you

[@athmor3095]

really very helpful! :)

[@teee28]

THANK YOU!

[@michellemaranan9874]

THANK YOU SO MUCH, LIFE SAVER!!! BADLY NEEDED FOR TOMORROW EXAM!!

[@LC-rr6mf]

Valeu ! Muito obrigado 👍

[@jojh100]

thanks ساعدني جداً شكرا لكم

[@sparrowhawk65]

Yeah, but how do you tell which test pattern is #1, #2, #3, etc? They all looked the same to me and I tried every combination on there.

[@melkamuchaniegojjamiew]

thanks for u support

[@blazeyoganh]

when i select options and supplies, the only options are general and supply levels on my mac. how do i get to the power flush utility without that option? further, on the printer options, it says hold the home and ? buttons, but there is no ? button on the 2560. help!

[@epsonamerica]

Please contact our Support Team for live assistance. You can reach them at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you!

[@juliodelossantos6204]

muchas gracias

[@rizwanriyaz773]

I can't find utility tab in printer and scanner macos 10.13.6. any solution to do power head cleaning

[@epsonamerica]

Hi, Rizwan! Please contact our Support Team for further assistance: 800.463.7766 / Mon-Fri 7am-4pm PT

[@broinicaburcevski1759]

Thanks

[@nikhilmishra2744]

Thank u

[@CatMeowMeow]

What causes this to happen? I've had this happen more then once. The first time I had to exchange using the warranty, and now it's happening a second time.

[@epsonamerica]

We apologize for the inconvenience. Please contact our Support Team for assistance. You can reach them at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you!

[@carolinewildflower3104]

This doesn't work for my MacOS computer. Utility doesn't show up where they say it is. I am SO frustrated.

[@epsonamerica]

Hi, Caroline - please contact our Support Team for assistance at 562-276-1300 Mon-Fri 7am - 4pm PT. Thank you!

[@tonberry19714]

is that possible with the ipad pro too?

[@epsonamerica]

Reach out to our Support Team to review the option. You can contact them at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you!

[@nenebridge8352]

Hello - I've done all the cleaning but all printing is still so faded with lines across the colour - the test page also barely shows the yellow - HELP please :-)

[@epsonamerica]

Hi, Nina - please contact our Support Team at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you!

[@dunyahani6852]

I dont have a utility tab ...what do I do?

[@epsonamerica]

Hi, dunya - please call our Support Team for further assistance. You can reach them at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you!

[@Bri1220]

For any mac users that cannot find the utility, this is what i did….so i pressed + to add a printer chose epson 2720 on the bottom it says Name: Location: Use:….choose Use: and click epson ET 2720 and than add

[@brucejohnson5030]

I had to re-install the ET-2760 drivers from Epson before I got the Utilities button.

[@BeautyChickSpeaks]

What if I just don't have this utility button?

[@epsonamerica]

Hello! Please call our Tech Team for assistance. You can reach them at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you

[@tinalooaphotography6170]

For anyone with a Mac and can't find the Utility tab: this is most likely due to the printer's wifi setup.
Instead, you can go straight to your printer and click through the arrows until you see the Maintenence option.
From there, you can select "Power Cleaning," it should take about 11 minutes.
Then, click the Maintenance options until you see "Nozzle Check." It'll print a check for you; if there are no gaps in the lines, you're good to go! This worked for me.

[@chrisandanniethacker6457]

Thanks so much! Life saver!

[@frootylooty9443]

thank you!!

[@JustPlodding]

Useless as only general and supply levels show on my window, utilities and options isn't even there.

[@epsonamerica]

Good Morning! If you need further assistance with another function - please reach out to our Support Team. You can reach them at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you!

[@aaqu2232]

no utility page

[@epsonamerica]

Hello - if you need assistance, please call our Support Team at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you!

[@sanjeevanseenivasagam8717]

Very helpful, thanks a lot.