How To RECOVER AUTHY - New Phone? New Number? Password? Try This...

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  • Опубликовано: 26 июл 2024
  • Fix common problems in Authy with the step-by-step walkthrough and explanation. Whether you've forgotten your backup password, you need to change your phone number or you just want to restore your account to a new phone, it’s all in here.
    👉 To change your phone number or fix multi-device error -: authy.com/phones/change/
    👉 To email Authy support - support.authy.com/hc/en-us/re...
    👉 Install Authy on Desktop and Mobile - • How To Use Authy on De...
    👉 View my Authy Playlist for lots more tips n tricks - • Internet Security Apps
    👉 Head to facultyofapps.com for lots more tips & tricks on all your favorite apps.
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    0:00 - Common problems with Authy
    0:41 - Forgot your Authy backup password
    1:26 - Change your Authy backup password
    1:52 - Change your phone number in Authy
    2:52 - How to contact Authy
    3:30 - Restore Authy to new phone
    6:08 - Fix the Authy multi-device error
    #authy
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Комментарии • 99

  • @LFTRnow
    @LFTRnow 6 месяцев назад +3

    Was not YET locked out, but forgot my backup key and skipping reminders to not rock the boat:
    1:43 was what I needed! If you are still logged into Authy and have just forgotten the backup (and keep skipping it), you don't need multi-device. As long as at least ONE account is logged in (ie your phone) you can go to settings and change "Backup Key" to whatever you want - WITHOUT KNOWING YOUR ORIGINAL KEY! If you are trying to remember the process you used, it wants at least: 1 capital, 1 small letter, 1 number and 1 symbol - typical with most passwords, but having the requirements helps jog my memory so that may also help you. I was convinced that trying to change the key would lock me out since it might ask for my original, which would be a potential disaster. THANK YOU for a useful video!
    I did not try entering the wrong password to the reminder, as I was afraid it would lock me out and prevent me from logging in, using it. or changing my backup key. If anyone knows what happens when you enter the wrong key once into the reminder - does it lock you out from then on until entered correctly? How many tries do you have to get it right? I'd love to know.

    • @Jyan1991
      @Jyan1991 4 месяца назад +2

      This app is steaming dog shit, after changing the backup key some of the tokens still need to be decrypted and password does NOT work.

  • @thirtyacres7504
    @thirtyacres7504 2 года назад

    Is this why Authy has "allow multi-device" set by default now? Maybe there have been numerous cases about this and they decided to enable it by default. I am going to get a new phone today, but I will keep the same number. Will update later to confirm this process. Your video is a godsend. Thank you so much!

  • @johnnymarin4125
    @johnnymarin4125 2 года назад +4

    Thank you for the info, it is very helpful.

  • @tanyahamilton5902
    @tanyahamilton5902 Год назад +1

    Thanks so much, helped me out immensely today.

  • @LeeHood-jm9lh
    @LeeHood-jm9lh Месяц назад

    Thank you so much for this info. I was having issues with getting the app data on my new iPhone and you made it very simple! = ]

  • @TasherClips
    @TasherClips 2 года назад

    thanks! this tutorial helped me recover my authy!

  • @giorgioantoineo.7024
    @giorgioantoineo.7024 2 года назад +2

    Vary good tutorial, thank you men! Blessings

  • @alishfitness
    @alishfitness 3 месяца назад +3

    Hi. I need a help. I have 2 devices. I have changed my backup password on my old device, however, whenever I enter that backup password on my new device it says "wrong password" and it does not decrypt my apps? Any reason for that?

  • @dianed4938
    @dianed4938 6 месяцев назад +4

    I followed the instructions and reset the password on my other device. Yet when I try to decrypt on my current device it still says invalid password??

  • @PapaGeeKen
    @PapaGeeKen 6 месяцев назад

    This was helpful. Thank you.

  • @CyberMedics
    @CyberMedics Год назад +3

    Thumbs up & subscribed. Have you used other authentication apps? Do you prefer Authy? Thanks for the well laid out & informative video.

    • @FacultyofApps
      @FacultyofApps  Год назад +2

      Thanks mate, yes I have tried both the Microsoft and Google authenticators but Authy is by far my favourite. Multi device support and backups make it hard to beat imo. These 2FA apps might be a thing of the past though with the introduction of passkey and google’s similar implementation. I hope to do a video on that soon but if you’re interested check out the Fido alliance. 👍

  • @Yilue
    @Yilue 4 месяца назад +1

    So I have my old phone with Authy. I for some reason didnt save/ write my back up password anywhere. In settings then accounts it says backup key not backup password. I still changed it and noted it down. I use it on my new phone and it still dosnt work. I have 3 accounts I cant get tokens for on my new phone

  • @adastra-14
    @adastra-14 2 года назад +2

    Muito obrigado, ajudou muito!!! :)

  • @md.arshad3968
    @md.arshad3968 Год назад

    Thank you so much

  • @lesliethabo2236
    @lesliethabo2236 4 месяца назад +1

    hey what is up big fam?... my problem is a bit different from the problem you addressed.. I still have my backup password but i changed phones and now i can't get past the number verification stage...it does not send a code rather says "phone verification failed" and the phone call option ain't helping either.. Support is not really helping ever accounted this good sir??

  • @jefferyreynolds2019
    @jefferyreynolds2019 2 года назад +1

    Is there a way to get an iPhone icloud backup put on to an iPad?

  • @abraham3901
    @abraham3901 2 года назад +1

    thank you.

  • @elhafnynohaila3158
    @elhafnynohaila3158 4 месяца назад

    Hello, I did as you said for the multi device error but it tells me that they are going to send an email to an email address that I don't know, is this normal? has this happened to you?

  • @ferresferres
    @ferresferres 2 года назад

    I got inspiration to install authy on my laptop while my new phone doesn't work tho all the steps are correct, so installing on laptop it works

    • @FacultyofApps
      @FacultyofApps  2 года назад

      Very glad to hear it works on your computer. It’s the secret to making it a useful solution.

  • @RBmusic2000
    @RBmusic2000 6 месяцев назад

    Im trying to change my back up password so i can use another device and activate my accounts. I still have my old device which i registered author on. When i follow your instructions into accounts, it only show how to change back up key (not back up password) I tried this any way and it didn't work. What can i do as there's no option to change my backup password. Only back up Key?

  • @batuhankarakaya2876
    @batuhankarakaya2876 5 месяцев назад

    THANK YOUUUUUUUUUUUUUUUU

  • @hopecool5933
    @hopecool5933 Год назад

    I need help what if i never setup a bacup password, all. have is multidevice how do i get my accounts bac

  • @turalaghayev7789
    @turalaghayev7789 11 месяцев назад

    Hello there mate how are you I hope you are good but I need help with authy 2 years ago I connected my discord account to authy and it worked well but after sometime the codes didn't work I searched but there's no reason for that can you help me please?

  • @Dare2DreamBig
    @Dare2DreamBig 2 года назад +4

    I have downloaded this on my phone and trying to follow the steps to reset the password, but there is no password reset for this Authy. In fact at 1:42 of your video, that page does not exist

  • @sagartomar4880
    @sagartomar4880 2 года назад +12

    I forget my backup password of Facebook unfortunately i don't know everything about authy plz help I try everything but still in trouble plz help me anyone.

  • @pesh4wa
    @pesh4wa 7 месяцев назад

    Hello i have formatted my mobile phone and I'm trying to login to my authy account and it logging me to the new authy account how can i get my old authy account

  • @amyhoang9140
    @amyhoang9140 2 года назад +2

    Have you heard of the situation when authy is installed on the new phone and suddendly the accounts are encrypted while those on the old phone are still not encrypted as the way they have been? This just happened to me. The only thing I did after dowloading authy onto my new phone was to go to its setting, security, and activated App Protection. However, I after I turned off App Protection (because I thought this might have created the issue), authy for my accounts are still encrypted. Please help. Do you know how to solve this issue?

  • @susannuts10
    @susannuts10 9 месяцев назад

    “Please check your internet connection” keeps popping up when I try to enable my backup key of my Authy app. I have a strong internet connection. Is this just temporary? Please help

  • @ShackledDreamz
    @ShackledDreamz 2 года назад

    The way my memory is I had to remove authy and any 2 step Verification that is from my phone. It's was too much of a hassle

  • @user-zq7qx4ho4f
    @user-zq7qx4ho4f Месяц назад

    I forgotten the PIN for Authy account. what should I do to regain access pls?

  • @chickenspawner
    @chickenspawner Год назад +3

    authy lets me type my backup password upon opening the app. but when I try to decrypt my other account token with the red lock icon in it asking for my backup password, it keeps saying my backup password is incorrect. How can I fix this?

  • @MrCracksy
    @MrCracksy 2 года назад

    hey, I don't have acsess to my old phone number and my e-mail is not working... I am just trying to sign in :(( please helpppp

  • @lookchanger0009
    @lookchanger0009 7 месяцев назад

    thanks

  • @kapil6899
    @kapil6899 Год назад +1

    Thank you

  • @SrSalitoBR
    @SrSalitoBR 5 месяцев назад +1

    my authy dont have this opcion

  • @zephyr752
    @zephyr752 2 года назад +8

    Hello!
    What can I do if I lost my recovery code? the one authy gives you when you created the account.
    Do I need to delete my account and make it over again or just reset my account to get a new recovery code? thanks for the help.

    • @antoniossobhy53
      @antoniossobhy53 2 года назад

      Me too, do you know how?

    • @zephyr752
      @zephyr752 2 года назад

      @@antoniossobhy53 If you don't have your recovery code or you have forgot it deactivate all your 2FA linked with Authy, and then send a ticket to Authy's support service, your account will be reset in a day or three max, and don't worry you'll be just fine dude, it's just that you'll have to start all your Authy 2FAs from scrath but that isn't too problematic in the end.

    • @Pin2cool696
      @Pin2cool696 Год назад +1

      Sir, my authy account not working...as it showing disabled multiple device... disabled authy back up also...pls guide me what can I do..pls

    • @zephyr752
      @zephyr752 Год назад

      ​@@Pin2cool696 Just delete all your keys and start over, there's no problem with that, and if by any chance you're using a more personal 2FA like say an Steam one, you should send them a ticket to work this out, if at least you have access to the email associated with the acount in question any support team might be able to help you recover your password and set a new 2FA token.
      So in conclusion, start over your Twilio Authy keys, and if the one you have it's currently native like an Steam of Blizzard one, work with the support team responsible of any account you might have via a support ticket.

  • @extoirs7794
    @extoirs7794 Год назад

    when i got to settings and my accounts i can't see the change the backup password

  • @naparoid5507
    @naparoid5507 Год назад +1

    i bought a new phone and i had troubles connecting my acc to the new one. I tried changing the backup password but when i try to gain access to my account it says that the password is incorrect. I don't know what i'm doing wrong at this point

    • @Suprale34
      @Suprale34 Год назад

      Same ! Have you got the solution now ?

  • @awesomepatt620
    @awesomepatt620 2 года назад +1

    Good day Sir, please help me on what should I do if I did not backup my accounts and lost the recovery codes ?

  • @norwaycheers
    @norwaycheers Год назад +1

    Hello. I have an issue I can't seem to find anyone else struggling with. Maybe you know something I don't?
    So I have anew phone. I have downloaded and authenticated authy to the new phone (not a new number). Enabled backups, I have the password. Everything is encrypted, but when I enter my password to decrypt I just get "incorrect password" from the new phone. I have tried changing the backup password on the old phone, restarting the phones, etc, without luck. So I can see all the accounts on the new phone, I just can't decrypt them. Any idea how I should move forward with this? I'll probably contact authy in a few days if I haven't figured it out.

    • @FacultyofApps
      @FacultyofApps  Год назад

      Hi mate, definitely send Authy an email because I think what you've done should work. There's a section in the video showing how to send them an email. Use the little chat bot, keep clicking 'no this didn't solve my problem' and eventually you have the option to email support. Best of luck 👍

    • @Suprale34
      @Suprale34 Год назад

      Same ! Have you got the solution now ?

  • @markrachlin01
    @markrachlin01 Год назад

    I have AUTHY working on my iPhone
    Can I set up a multi device on my laptop since I do not have original keys or know my password??
    Can I try to toggle multi device without getting locked out of primary AUTHY on iPhone ???

    • @FacultyofApps
      @FacultyofApps  Год назад

      If you've forgotten your Authy backup password, I think you can change it in the Authy app without needing to know the previous password. Then you can setup multi device support. HOWEVER, I'M NOT 100% SURE, SO PLEASE CHECK WITH AUTHY SUPPORT BEFORE TRYING THIS. Send them an email; they will reply.

  • @aaronsebastion3107
    @aaronsebastion3107 Месяц назад

    Bro i accidentally deleted my facebook code generator in authy what should i do

  • @trippypirate13
    @trippypirate13 Год назад +1

    what does it mean if the backup password option was never selected on and it stills wants me to enter a backup password?

    • @IG-FB-Orbitfixx
      @IG-FB-Orbitfixx Год назад

      Support system doesn't respond to tickets, all they do is send automated replies and then ignore you forever. You should hit me up for help permanent recovery.

  • @mehlrs
    @mehlrs 4 месяца назад

    I had autthy put up on discord, removed the authentications from authy, but forgot to do it on discord. I only noticed now, when I got logged out and discord told me to authenticate, which I can’t do since the authentication on authy is removed. Is it anyhow possible to restore my account? I got all of the passwords and data, except for the authentication

    • @Austinredstoner
      @Austinredstoner 4 месяца назад

      Unless you still have access to your backup codes you basically lost your account permanently and have to create new one. Also Authy gives you 2 days to undo the action before it's permanently gone.

  • @carmenr8703
    @carmenr8703 Год назад

    Hi. I changed my phone and had no issues getting Authy set back up initally. But now I also changed my phone number and while the account is still linked to the previous number I cannot change this to my current one. The app is not sending the verification message to my new number and I no longer have access to the previous one. What other option is there for me? :(

    • @sitisuelyanafitriyahbintir7914
      @sitisuelyanafitriyahbintir7914 10 месяцев назад

      Hi I wanna know..how you set it back up in a new phone with the same account?

    • @carmenr8703
      @carmenr8703 10 месяцев назад

      @@sitisuelyanafitriyahbintir7914 Well I had all apps backed up on my Samsung account so it just transferred over when I logged into it. I did not need to do anything really..

  • @mainguy1465
    @mainguy1465 8 месяцев назад

    I dont know my backup password and idek how to fix it 😊

  • @frixosfriedman7813
    @frixosfriedman7813 2 года назад

    so, if i lose my phone, and then get a new phone with a new number, can I restore authy and my accounts using my back up password?

    • @behavis
      @behavis 2 года назад

      Only with the help of support. Unless you've got the app installed on a second device (e.g. a desktop) In that case you'll be able to change your phone number there.

  • @lukasnee
    @lukasnee 2 года назад

    1:26 you are god. the saviour of my day

  • @samadrianlira1073
    @samadrianlira1073 Год назад

    Sir can i ask a suggestion what will do if authy doesn't sending code(SMS Verification)

    • @MahbubAlam-ym3jt
      @MahbubAlam-ym3jt 10 месяцев назад

      Hlw how to slove this? No received sms code. But voice call verification don’t identity what she say, she say 7 but i press 7 but say wrong.

  • @pshyeah1128
    @pshyeah1128 2 года назад +1

    Yep.. I'm so screwed. I have my master passcode written down but never even knew there was a backups passcode... da fook. My old phone is in the bottom of the ocean and I don't have access to any emails, or social media... :(

    • @FacultyofApps
      @FacultyofApps  2 года назад

      Really sorry to hear this. I’ve received lots of comments like this. So many that I think 2FA apps are probably not worth the risk. Better to just use an SMS code. I still use Authy but, yeah, you have to be so careful with passwords and backups.

    • @FacultyofApps
      @FacultyofApps  2 года назад

      I’m curious about the master password though? Is that for Authy? It might be worth contacting them.

    • @allenpeter5955
      @allenpeter5955 Год назад

      Same thing happen to me but lucky me I got mine recovered by someone. Why not send him a request if he can be of help.#Leachtech

    • @allenpeter5955
      @allenpeter5955 Год назад

      He's on lnstgram

  • @yanmarguer1453
    @yanmarguer1453 Год назад

    hello i dont remember my backup password help me please

  • @SLOTHDADDY2020
    @SLOTHDADDY2020 11 месяцев назад

    Mine doesnt even give me the option to change

  • @osmsagargaming902
    @osmsagargaming902 2 года назад

    Plz bro anyone plz guide me a little I always submit my id still can't get access to my Facebook

    • @FacultyofApps
      @FacultyofApps  2 года назад

      Hi, sorry to hear you’re having trouble logging into your Facebook account. It’s very hard to provide an answer without seeing the issue. If you are sure your Facebook credentials are correct and your 2FA pin code isn’t working, I’m afraid your best bet is to contact Facebook.

    • @osmsagargaming902
      @osmsagargaming902 2 года назад

      @@FacultyofApps I already trying so many times to contact with them but they don't reply.

  • @LuCas-tt2jg
    @LuCas-tt2jg Год назад

    I don't know why I can register a new Hatta number. They don't send a verification code

    • @remytechz10
      @remytechz10 Год назад

      Contact #Justice_Techz he will help you out on this

    • @remytechz10
      @remytechz10 Год назад

      Is on Instagram

  • @transformers1017
    @transformers1017 6 месяцев назад

    I dont even have any of these options

  • @karensajche7444
    @karensajche7444 2 года назад

    how can you install authy in your laptop?

    • @FacultyofApps
      @FacultyofApps  2 года назад

      How To Use Authy on Desktop and Mobile
      ruclips.net/video/tmnS821wCyc/видео.html

  • @BEAST-ESPORTS
    @BEAST-ESPORTS Год назад

    Phone verification failed

  • @Ortrun
    @Ortrun Год назад

    So...i've just basically lost my discord account amazing

    • @allenpeter5955
      @allenpeter5955 Год назад

      Same thing happen to me but lucky me I got mine recovered by someone. Why not send him a request if he can be of help. #Leachtech.

    • @allenpeter5955
      @allenpeter5955 Год назад

      He's on lnstgram

  • @RBmusic2000
    @RBmusic2000 6 месяцев назад

    wish i never bothered investing. Fucking headache