How to pair tempur-pedic ergo remote to base (it’s actually Child-lock not a pairing issue)

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  • Опубликовано: 20 июн 2019
  • Basic Ergo Base - How to turn off CHILD-LOCK! Your bed might still be paired! Try this!!
    Some people have asked so here is my Venmo: kbjr-NM

Комментарии • 489

  • @squashfx
    @squashfx 4 года назад +12

    Lady I love you. I spent 2 hours under the bed trying to find some power box.. Thank you

  • @patrickmcnabb5994
    @patrickmcnabb5994 24 дня назад

    5 years later and you’re still helping people! Thank you!

  • @cherylshoemaker5010
    @cherylshoemaker5010 Месяц назад

    After three months of not being able to use my adjustable bed, I came across this video. I tried it and my bed started working again right away. So so happy I found this video.😅 thank you!

  • @Wkandjxnsm
    @Wkandjxnsm 5 лет назад +32

    Holy cow, thank you so much! I thought there was something wrong with my bed’s power supply. I even changed my remote batteries!

    • @theflooringfactory1968
      @theflooringfactory1968 4 года назад +1

      Braxton same here. She saved me big time

    • @susanam4670
      @susanam4670 4 года назад

      Braxton me too lol

    • @Drywithhumor
      @Drywithhumor  4 года назад +1

      Braxton I’m not totally sure how to engage child lock but this video actually shows you how to disengage the function. The bed was always paired apparently. I’m so happy this video helped you! I too changed my batteries. That’s usually the problem in my house!

    • @jesusolivera9277
      @jesusolivera9277 4 года назад

      Same thing I did!

    • @swagmonster6949
      @swagmonster6949 3 года назад

      Espanol

  • @cnd1982
    @cnd1982 4 года назад +6

    Thank you so much!!!!!! Ashley Furniture told me they would have to send a technician. Been without a functioning base for 3 months!!

  • @xFuRR
    @xFuRR 4 года назад +7

    Thank you! Thought one of my kids disconnected one of my cords and we were going crazy trying to figure out what cord was missing! Such an easy quick fix.

  • @lindseysaxen3776
    @lindseysaxen3776 4 года назад +6

    OMG thank you! I’ve been struggling to get my remote to work for weeks and you have just made fixing it so easy! The directions you provided worked perfectly! Thank you!

  • @poppedtart1506
    @poppedtart1506 4 года назад +1

    I hardly ever comment on tutorial support videos. Thanks for the quick, concise, and to the point instruction instead of some long drawn boring vid. Honestly its so hard to find a short informative videos, so thanks a lot!

  • @hkwaik7332
    @hkwaik7332 3 года назад +2

    This really should be printed on the back of the remote. I had what I thought was a broken remote for over a year now. Thank you so much!

  • @ryanham8241
    @ryanham8241 3 года назад +1

    I found if you hold the head up and down button for 10 seconds it will lock the remote. And your trick of holding both foot buttons down will unlock the remote. It’s a child lock feature. I think mine got locked by accident rather than being unpaired. The cute button is the pair button. It is used when you get a new remote. I think what you did was simply to unlock the remote. Your tip worked for me. Thank you.

  • @deborashiflett1268
    @deborashiflett1268 4 года назад +1

    Thank you SOOOO much. Couldn't figure out why it all of a sudden stopped working. Nothing in the information we have talked about this fix. We really appreciate your taking the time to make this video.

  • @uandruantzferrell5701
    @uandruantzferrell5701 4 года назад +9

    Thank you so much... middle of night and couldn’t figure this out! 🤦🏽‍♂️

  • @krystalelliott1682
    @krystalelliott1682 2 года назад +1

    Thank you so much! It worked! Paid so much for these beds for them to barely work and come to find out it was just this simple fix

  • @RosaCatalan
    @RosaCatalan 4 года назад +2

    Thank you so much!!! At 1 am I was never going to resolve with customer service 🙄. Your video saved me a headache, 😊

  • @covainmoore9885
    @covainmoore9885 2 года назад

    Thank you so much!!!! I was frustrated and I opened the back of the remote and that button did nothing 😂 I changed the batteries and you guessed it! Nothing! Followed your instructions and it's back! Thank you for having the presences of mind to share your experience with the rest of us who did not want to call customer service!!!!!!👍

  • @DiggaBaybee
    @DiggaBaybee 5 лет назад +14

    I never comment but thank you so much! My bed is now working!!!!!!

  • @MarcoLopez-ze3uy
    @MarcoLopez-ze3uy 4 года назад +7

    Thank you! This video prevented customer service from getting an angry call 😃

    • @Drywithhumor
      @Drywithhumor  4 года назад +1

      They got that angry call from me 4 months ago! 😂

  • @hbordens
    @hbordens 6 месяцев назад +1

    Omg thank you ! It’s been months I couldn’t figure out why my bed remote was not working now I finally got it to work after watching your video ! Life saver !!

  • @mondrell77
    @mondrell77 Год назад +1

    I just tried your technique…………
    IT WORKED!!!!!!!!!!!!!
    Thank you😅

  • @cjcustom5625
    @cjcustom5625 2 года назад +1

    Thank you...Couldn’t get through to customer service way to an hour something told me to look up a video and Wala your video came out within seconds I was rocking and rolling thank you so much

  • @arturocadilloii3762
    @arturocadilloii3762 2 года назад +1

    I just found your video tonight, THANK YOU! I tried different methods I saw in different videos but nothing. So awesome that 2 yrs after you made this video you still are helping people like me. I was worried that my bed was out of warranty & was freaking out about where am I going to get another remote.

    • @Drywithhumor
      @Drywithhumor  2 года назад

      I also think it’s awesome that 2 years later my video is still helping people! I know how frustrating it can be! Thank you for your comment!

  • @shawnnelson9170
    @shawnnelson9170 3 года назад

    I must thank you so much for putting this information on RUclips where I could find it. Unfortunately I bought my bed a year-and-a-half ago and can't find the paperwork. What you said to do worked perfectly. Thank you so very much!!

  • @denisebourgeois3493
    @denisebourgeois3493 4 года назад +2

    Thank you sooo much we took the mattress off checked all cables, pressed that white button and nothing! So I decide to look on you tube, can’t thank you enough for making this video💜💜💜

  • @OctaviajWilliams
    @OctaviajWilliams 3 года назад

    Kay! What a blessing you are. My husband has MS and need this bed to work. You're a lifesaver. Thanks for making this video!❤

  • @wandaleshall
    @wandaleshall 4 года назад +6

    Thank you!!! I changed the batteries thinking the batteries were low.. i just got this thing and was like.. why would the batteries already be low! Lol thanks again!!

  • @trevissa420
    @trevissa420 2 года назад

    Wow. I was just going crazy under my bed resetting and unplugging things… now, problem fixed In 1 min. Actually finished this comment before the end of the video🤣 thank you

  • @victorvalenzuela6949
    @victorvalenzuela6949 3 года назад +1

    Thank you for this video I just reset mine. I bought the bed because I have lower back problems and I just had L4-L5 Lumbar fusion surgery and my bed stopped working today. 1/8/21 I tried plugging and unplugging it with no luck. My wife was looking for the warranty paperwork and i thought RUclips. Bless your heart ❤️ for this video. My bed is working as it should again.
    🙏🏼👍🏼✌🏼

  • @libbarickaway7195
    @libbarickaway7195 Год назад

    Tried a few other instructions per other RUclips videos, those didn’t work for me…this is the ONE THAT DID!!

  • @Steadman32011
    @Steadman32011 4 года назад +2

    Thank you for your posting. To clarify, you aren’t pairing the system but rather just unlocking your remote. Holding down the left up/down buttons locks the remote and the right ones unlocks (child safe mode). I’ve put it in lock mode by accident a couple of times now and forget how to unlock it each time. Once again thanks for the posting so I can be back in adult mode.

  • @grgustafson3777
    @grgustafson3777 2 года назад +1

    Tempurpedic needs to give you a Customer’s Customer Service of the Year reward! Followed their instructions for unlocking (without success) and then found your video. God bless you for making this! Crawled around for a couple hours, replaced cords and batteries, followed their directions. You fixed problem in under two minutes. Now I can sleep tonight!

    • @Drywithhumor
      @Drywithhumor  2 года назад

      I am so happy to hear this helped you!

  • @royalprincessofJesus
    @royalprincessofJesus Год назад

    Omg I would give you a big hug rn! Thank you so much! I’ve lost so many nights of sleep over this! I finally found an answer! I really appreciate you! I hate calling customers service! ❤️❤️❤️❤️❤️

  • @d0paman3
    @d0paman3 3 года назад +3

    I appreciate this. Big struggle working in a furniture trying to figure this one out, but to pair the remote for the first time that little blue button above the batteries will come in handy. You will find the a power source in the bottom of the base typically hanging on either the end of the left or right side. You will find a button on that power source and click it twice and once the lights from the base come on you hold down that little button above the batteries in the remote until it starts flashing blue. You should be paired up.

    • @jonbonson75
      @jonbonson75 2 года назад +1

      This is how you pair it. The title of this video is super misleading.

  • @Samiam718
    @Samiam718 3 года назад +1

    Thank you so much for this info. Manual only has initial pairing instructions, which was useless due to fact of me not being able to get to the back up box because the smart people that installed the bed did not make accessible. So this repairing video was extremely helpful. Thanks again🙏🙏

  • @dustinoliver8373
    @dustinoliver8373 3 месяца назад

    This was my EXACT ISSUE. Thank you so much! Our bed. Hasn’t worked in two weeks!🤣

  • @HenryEsqueda
    @HenryEsqueda Год назад

    Holding the head and feet buttons down for 3 seconds and then up for 3 seconds worked for me.

  • @panda_the_dog_adventures7697
    @panda_the_dog_adventures7697 4 года назад +19

    Thank you so much!! This worked! It was so helpful. We were getting worried that we payed $3,000 for nothing!

  • @KellieMcRaeHurricaneInHeels
    @KellieMcRaeHurricaneInHeels 2 года назад +1

    Man! I am soooo happy I found you, I was like, OMG am I going to have to sleep sitting straight up? I changed batteries, unplugged the base and I was so confused because the lights were coming on but the bed was not budging. Thank you for making this video, I will definitely sleep better now that the remote works again.

    • @Matilda221
      @Matilda221 Год назад

      I actually did sleep sitting up 😭

  • @jimg9327
    @jimg9327 4 года назад +1

    Well Kay, I woke up during the nite last nite and couldn't get my remote to work.. So, today, I read your suggestions, and tryed them. NOTHING. So I spent and hour going thru endless suggestions as to what to do.. Than the very first one in the last post I read was. Make sure you have bed plugged in. Sure enough, I had tossed a pillow over the edge and unplugged it.. Then I used your idea, and everythings back to normal... Thanks.. Jim.. Yes, I'm a guy.

  • @brooklynant2047
    @brooklynant2047 2 года назад +1

    GOD BLESS YOU KATE! You just turned a potential nightmare into a “fixed” situation for me! God I”m happy for people like you. Happy New Year to you & yours!

  • @73TaraMariie73
    @73TaraMariie73 4 года назад +3

    Thank you so much!!! You are a lifesaver! I looked everywhere to figure out how to reset my remote, and I tried the button on the back too lol. Thos worked for me, thank you so much!

  • @bomathews4379
    @bomathews4379 4 года назад

    Thank you so much. Nothing worse than an unpaired remote at midnight. First two videos must have been for different models. Then we got to you video. Pushed the buttons, heard a click and thank you it was back in action and so is sleep.

  • @Here474
    @Here474 4 года назад

    Thanks for this video. My husband was pissed because he paid alot for this bed frame with the simmons beautyrest black edition mattress. We changed the batteries he was under the bed checking the power supply and I jumped on here to see if there was a video repair for this. Thanks a million.👍 it worked.

  • @davidsashington1744
    @davidsashington1744 4 года назад

    Thank you so much for helping me figure this out! I was about to lift up this bed for nothing 😂😂😂. You're a life saver 💕

  • @lore6562
    @lore6562 2 года назад

    Thank you!!!!! This video seems to have come in handy yet again! Seriously prevented me from sleeping crooked tonight as I thought I was out of options 😅😁 you’re an Angel!

  • @ctsfiddler
    @ctsfiddler 4 года назад +13

    you just saved me a lot of time and aggravation, thanks so much.

  • @liliana9059
    @liliana9059 3 года назад

    OMG!!. Ur a genius!!. I thought I was going to have to pay someone to check my wires.. my remote is working now.. Thanks

  • @rchapa98
    @rchapa98 3 года назад

    Thank you for making this video. I was following what the manual said and still couldn't get it paired. Your instructions worked perfectly 😁

  • @captainnuradin
    @captainnuradin 5 месяцев назад

    Thank you so so much for this video!!’ I was ready to give up on life before I found this video. You are a life saver!

  • @lindactz
    @lindactz 4 года назад

    Got our base working again!! It was a floor model so I was quite concerned as we have had it only for a month and it suddenly stopped working. Thanks for this video !!

  • @kaseybrianna3402
    @kaseybrianna3402 4 года назад

    Thank you!!! My husband was freaking out thinking something was wrong with it!! So glad you made this 😭😭👏🏼

  • @cloudduel13
    @cloudduel13 4 года назад +1

    Thanks for your video. It was more helpful than other videos I checked for this problem.

  • @roxchelreed-harris2459
    @roxchelreed-harris2459 4 года назад +1

    Thank you so very much my remote is now working again thanks to your video. You saved me a phone call.

  • @CurvaceousElite
    @CurvaceousElite 5 лет назад

    I cannot thank you enough for this video...my butt was about to sleep on a self made palate on the floor. My bed was all kinds of jacked up. Not adjust to sleep in...odd thing was I flattened it this morning and got home and it was oddly adjusted...only conclusion is I set something on my bed on top of remote and jacked it up. I was trying everything, even changed batteries. This video was a god send.

    • @Drywithhumor
      @Drywithhumor  5 лет назад

      Lady Justyce I am so glad I could help! I know how awful it is not to find the one thing you need to fix techy stuff!

  • @shawncalio9759
    @shawncalio9759 2 года назад

    Thank You so much. I slept on the remote last night and my wife was not happy when her bed did not work. I followed your instructions, and it worked!!!

  • @bryant8635
    @bryant8635 2 года назад

    I wish I knew how to say thank you besides this... My bed was stuck in the up position and I was about to have a nervous breakdown. THNAK YOU!

    • @Drywithhumor
      @Drywithhumor  2 года назад

      You’re welcome! Glad the video helped!

  • @rebeccahughes7795
    @rebeccahughes7795 4 года назад +1

    OMG thank you so much! I thought I was going to have to get under the bed to investigate after it just stopped working yesterday! Phew!

  • @heidischein2790
    @heidischein2790 Год назад

    Tempurpedic pay this helpful lady!!!!
    Thanks so much I couldn’t find answers anywhere until I found your video and yep that was the problem!!

  • @monserratramos1
    @monserratramos1 Год назад

    OMG girl!!!! You are a life saver! I looked at 4 other videos before yours and you helped me resolve the issue. I just had abdominal surgery and needed to sleep in a V! I will definitely be sleeping good tonight. Thank you ;)

  • @pdpz6084
    @pdpz6084 3 года назад

    My mom’s suddenly quit. Saw your video, tried it, and worked great. We really appreciate it. Thx

  • @004nbaca
    @004nbaca 2 года назад

    This quick sync at initial setup or after unplugging the bed worked really good thank you.

  • @joelrodriguez6072
    @joelrodriguez6072 Год назад

    After going crazy moving stuff around and checking everything I decided to look for a video and boom it works thank you so much 😊 🙏

  • @gerardcatedrilla5769
    @gerardcatedrilla5769 3 года назад

    Thank you for this video!
    I almost went crazy figuring out how to re-pair the remote with the base!
    Good job to you

  • @roksolid6583
    @roksolid6583 4 года назад

    How easy was that. Not to mention the timesaver of not having to deal with customer service. THANK YOU!

  • @michaelshafer2996
    @michaelshafer2996 2 года назад +1

    My gosh I have been messing with this thing for over an hour and this video made it simple. Thank You!

  • @datgyrl5934
    @datgyrl5934 24 дня назад

    I have used your video a few times and I just wanna say your an angel thank u so much works every time. Bless yo heart

  • @geralynyago7879
    @geralynyago7879 Год назад

    Thank you!!!!
    After sweating a lot crawling and stressing trying to figure it out...

  • @sharonholloway9294
    @sharonholloway9294 4 года назад +3

    This is my very first comment on RUclips and I simply want to say THANK YOU SO MUCH

  • @coachpowell8328
    @coachpowell8328 4 года назад

    This was super helpful and easy! Thank you so much for saving me a call to customer service!

  • @whatatimewehave
    @whatatimewehave 3 года назад

    Thank you. Thank you. Thank you!!!
    Wish the installers had given us this very simple instruction.

    • @Drywithhumor
      @Drywithhumor  3 года назад

      It’s actually a child lock feature on the remote. You can turn the setting on and off.

  • @gardenia818
    @gardenia818 3 года назад

    Thank you! it's Sunday ; was so glad to see n hear you remind me as I didn't write it down.

  • @corycolon1542
    @corycolon1542 3 года назад

    Thank you for helping us out! Man I was under the bed trying to reset it lol🤦‍♂️ God bless you, thanks again

  • @dougboynton1659
    @dougboynton1659 3 года назад

    Went through the same search steps and saw your "How to" video - thank you!!

  • @Hjerez17
    @Hjerez17 2 года назад

    ahhhhh thank you you’re a lifesaver, mine the remote would turn on when i pressed buttons but the bed itself wouldn’t go up or down and didn’t know what to do, but this fixed it thank you

  • @jesusolivera9277
    @jesusolivera9277 4 года назад +1

    Thank you so much! I was already going to start crying that my bed was broken!

  • @maldo1836
    @maldo1836 Год назад

    LIFESAVER! It's a quarter to 1am and I rolled over accidentally locking the remote. Thanks so much.

  • @BrassBuilder
    @BrassBuilder 4 года назад

    You're my hero!!! I knew there was a two button push to pair the remote to the bed and I couldn't find the owner's manual but I did find your video!!! Thank you so much for taking the time to post this!

    • @TheEnd-ci9wb
      @TheEnd-ci9wb 4 года назад

      The stupid owner's manual tells you to pair zero g button and the flat line button under it.
      Doesnt do...pardon my mouth...shit

  • @kennethmurphy4494
    @kennethmurphy4494 8 месяцев назад

    This is fantastic, it helped resetting my remote for my bed. The company should have this on their website. Thank you for posting.

  • @thebigmacher
    @thebigmacher 4 года назад +4

    Can't thank you enough. You are a lifesaver.

  • @jenz.5881
    @jenz.5881 Год назад

    You have no idea how many times I’ve turned to this video 😂

  • @nicoleczok5617
    @nicoleczok5617 3 года назад

    I am just so happy I searched and found this video ... was cringing at the thought of having to call! Worked like a charm :)

  • @octaviocastaneda1087
    @octaviocastaneda1087 4 года назад +3

    Thank you so much, I just ran into that problem and thought it was my bed.

  • @rosannaserna1395
    @rosannaserna1395 3 года назад

    Thank you so much! Very helpful!! My husband was already freaking out .. lol But I’m such a RUclips Queen when it comes down to looking for instructions!

  • @JSol1991
    @JSol1991 Год назад

    Amazing! I tried pressing the up and down feet buttons as recommended,
    and it worked the first time. I am so grateful for your video!

  • @ezclapgaming1858
    @ezclapgaming1858 4 года назад

    Wow!!!! Thank you soooooo much! It worked, I’m over here thinking ima have to pay to have someone to come fix this, I already paid 6k for the damn bed 😩🤦🏽‍♂️

  • @nouxiong9091
    @nouxiong9091 4 года назад

    God thank you and Kay for this video. Kay you have no idea what or how you saved my night. I’m on the verge of crying. Thank you one million times. God bless

  • @rebeccaeubank1169
    @rebeccaeubank1169 4 года назад

    Thank you for posting this. I had been looking online for almost an hour and just couldn't find a straightforward answer. You rock!😎

  • @cloudking2123
    @cloudking2123 4 года назад +9

    as an official servicer of these beds, there is a small button on the battery box that you have to push twice before pushing the button hidden in the back of the remote to repair the remote to the bed.

    • @candaceschlesser754
      @candaceschlesser754 Год назад +1

      That was the trick!!!!! Thank you!!!!!!

    • @4jgarner
      @4jgarner Год назад

      But my bed is stuck in the down position. I can't get to it. Any tips on being able to get to it? Do I have to move the frame around the bed or is there some way to get to it?

    • @jimthomas6137
      @jimthomas6137 9 месяцев назад

      No, you don't! Video is correct!

    • @cloudking2123
      @cloudking2123 9 месяцев назад

      @@4jgarner sorry for the super late response, sounds like a lift motor issue or a bad control box, if you’re still under warranty you can contact tempurpedic and get serviced

    • @4jgarner
      @4jgarner 9 месяцев назад

      @@cloudking2123 thank you!

  • @clare.rami.0100
    @clare.rami.0100 Год назад

    Thank you so much! We’ve been trying to connect back our beds for 1 year and this video helped us so much, Thank you!!!🙏🙏

  • @germansilva4455
    @germansilva4455 2 года назад

    I work at Mattress Firm and this just came in clutch!! Thank you haha

  • @colecole4638
    @colecole4638 2 года назад

    I tried this and mine is still not working. I got new batteries Also. I paid to much money for this bed for this remote to not be working. I guess I will be calling customer service… thanks for sharing this vid glad it helped a lot of ppl

  • @monicayeatts8590
    @monicayeatts8590 2 года назад

    Thank you so much you helped us get our bed working again.

  • @timgillespie6053
    @timgillespie6053 4 года назад

    THANK YOU!!! Saved the bacon!!! Tried many things - none of which worked - then I found you!!! PERFECT!!!

  • @forrestharrison8239
    @forrestharrison8239 3 года назад

    That was awesome ! 😃 I haven't used my remote in over a year . I thought it was broken 🤣🤣 Thanks 😊

  • @monicacrusellas1508
    @monicacrusellas1508 3 года назад

    Thank you for sharing it! We were going crazy!

  • @williamwarsing2185
    @williamwarsing2185 4 года назад +2

    I almost wore out the cute button that does nothing! Thank you sooo much!

  • @VenusInStyle
    @VenusInStyle 3 года назад

    THANK YOU!!! I didn't have a manual and REALLY appreciate this video!

  • @GrampsGameOn
    @GrampsGameOn 4 года назад

    Fixed my bed following your steps, thank you so much!

  • @dizziemd
    @dizziemd 4 года назад

    Thank you!! As you know, the base was super expensive, and I was seriously panicking!

  • @remuswoodson6588
    @remuswoodson6588 2 года назад

    Thank you mam, I thought something was wrong with my bed. This helped 100%

  • @777Ninita
    @777Ninita 4 года назад +4

    Thank you! You are absolutely the Best!!