Child Lock - how to lock or unlock Tempur Ergo - Tempur Ergo Extend Adjustable bases
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- Опубликовано: 29 авг 2024
- Check the back of your remote. If the sticker is black, use this video.
To UNLOCK: Skip to :30 seconds to see how to unlock the base.
If the sticker is white with an orange trim, the instructions changed in late 2020.
and I have a new video for that remote: • Unlock your Tempur Erg...
How to lock and unlock the Tempur Ergo or Ergo Extend adjustable bases (2018 to late 2020 versions). To unlock: Push and hold down "Foot up" arrow and "Food down" arrow for 10 seconds, wait for it to blink twice.
New child lock feature - these instructions are for Tempur-Pedic adjustable bases purchased after May 2018. The remote may accidentally lock if you (a) sit on the remote or (b) if your finger pushes too close to the middle section when you are raising the head. Pro Tip: You want to try to put your fingers right over the "arrows" that are printed on the remote. This helps you avoid accidentally locking the remote.
These instructions also work for the Sealy Ease base (although its a different remote). Same process (push and hold down "Foot up" arrow and "Food down" arrow for 10 seconds, wait for it to blink twice)
If your remote isn't working, 1. Check to make sure the base is still plugged in, and 2) check to make sure you aren't on "child lock". I suggest you try to "LOCK & UNLOCK" before you try re-pairing or reprogramming a remote control. This is an EASY FIX to try to unlock. You will not be able to reprogram your remote if the base is on child lock (you won't get the flashing blue light). There are easy instructions on how to reprogram remote. 1) remove the cover from the remote control (you need access to it) 2) under the bed, there is a battery backup box. You will push the "learn" button TWICE (small black button), and the little light bulb will light up. Then push the white button on the back of the remote, it will start flashing blue. Keep holding it down until it stops flashing. HOPE THIS HELPS!
one more option which i learned today..
1. first remote light has to on when we click any button.
2. press head down and foot down together for 6 seconds and light will blink for once..
3. then head up and foot up for 6 seconds light will blink for 2 times.
after that it starts working..
Hi Tippu, thanks for sharing. Your instructions are for the “new” version of the remote. If your remote has a white sticker on the back, it is a new remote and the new instructions apply. If the remote has a black sticker, you should use the video above. I did post a new video for the 2021 Remotes : )
For the "new" remote, see the other video on my channel ruclips.net/video/qHppUa7AEgE/видео.html
thank u
Thank you so much Tippusultan, I thought my Remote or bed were broken, your tip saved me 🙏
Thank you so much this worked for me
@@BlueLADodgeryou should pin this comment
OMG ...I thought my remote was broken
I haven't used it for a month and I greatly miss sleeping with the massager. But I watched other videos and tried everything but nothing worked. Thank the good Lord by chance I saw your video. A million thanks, two million even.
Thank you so much!!! We just got a brand new bed. We have had it for 3 weeks and the entire time her remote hasn’t been working! Worked like a charm!!
You saved my marriage, thank you. Been looking like a dummy trying to fix this bed for 2 hours 😂
2 years later and this is still very to the point and straightforward. Thank you so much, you saved me from a grueling google search!
thank you so much. My mother is getting surgery tomorrow and needed her bed to be able to move, it hadn't been working for weeks. The manual told me the incorrect way of deactivating the child lock, then I stumbled across this video and it worked!
So glad to help- hope your mom has a speedy recovery.
I was thinking my bed wasn’t working. Thank you!!!
I LOVE YOU!!! I was panicking thinking my bed was broken! Thank you for making this video!!!
Thanks I knew something was up with my remote so glad you made this video 🙏🏾👏🏾
THANK YOU, THANK YOU, THANK YOU!!!! My bed is now working! I thought it was broke!! 🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗
Thank you! Apparently I slept on the remote and locked it. Your video is great! Xoxo
Thank you soooooo much I thought my bed had stopped working! 😄
Thank you! My wife did it by accident and neither of us knew about it!
Thank you so much. I didn't know what happened I thought I broke it some how, or my base had a short. I was so worried. You was so clear with how you presented your video. I said to myself that's what's wrong with my remote and WALLA it worked
Thank you! I thought a power surge broke my bed! Should probably have at least glimpsed at the manual lol 😂
Life saver! I thought my bed was broken, but turns out I just accidentally locked it somehow.
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I could not figure out what was wrong with my remote!! Thank you!!!!
Nope - the newer ones are: Lock: Push and hold the Head Up & Foot Up buttons for 6 seconds | Unlock: Push and hold the Head Down and Foot Down Buttons for 3 seconds, then push the Head Up and Foot Up buttons for 3 seconds and wait until the lights on the remote go out.
Thanks man! It was YOUR comment that fixed mine. Much appreciated!
This was my issue. Thanks so much
Thanks!!!
There are two version of the remote, and the “child lock / unlock” instruction are different (old remote vs. new remote).
The instructions will work on the old version of the remote for EASE, Tempur Ergo and Tempur Ergo Extend.
You can use these instructions if the back of your remote has a black sticker and you purchased before Nov 2020 (roughly); those bases had the older version of the remote.
On the newer version, the sticker on the back of the remote is a “white sticker with orange trim”. The video instructions for the NEWER version (purchased after Nov 2020 approximately) is a different video. You can see that video and photos of the 2 remotes on my other video ruclips.net/video/qHppUa7AEgE/видео.html
Thank you!!!! Every other video said something else! This worked👏🏼👏🏼👏🏼👏🏼
Thank you for this video!! My dog locked my bed!!
Thank you for this easily understood explanation!! ( it takes a woman lol ) Saved me much anticipated stress.
Thank you for an easily understood explanation and directions. (It takes a woman:). I Love my bed and will continue to.
Thank you you’re a life saver and of course the only time it comes it gets unpaired is the middle of the night 🤪😴
Thank you so much for sharing this because other videos DID NOT help me
You saved me a trip to Tempurpedic THANK YOU!
Wow thank you soooo much!!! Thank God I found your video I was about to change fuses and all. Seriously thank you for sharing God bless you!!
Perfect! Fixed the issue!
Thank you for taking the time to share this, you saved me such a headache!
you rock...I was about to get piiiiiissed...lol
Got me back to working immediately
Thank you so much!! This helped us unlock the remote 😂
Hold foot up and foot down at the same time for 6 seconds
Wonderful explanation. Made my job easier while troubleshooting. Appreciate your effort and explanation
Dude thanks so much saved me a lot of frustration
Helped !!!!! Now it’s working 😀😀😀
Thank you for this video.
Thank you so much it worked for me!!!
IT WORKED !!
You are heaven sent! 🙌🏽🙌🏽🙌🏽
Thank you I thought my remote broke
thank you!! def did this in the middle of the night and couldn't get through to call just. service!! you're a backsaver 💜 bc I can't sleep with my head too low
Thank you you are the best
This was very helpful, thank you!!
Great video. Thanks
Thanks!
Super helpful. Thank you !!!
Thanks I am saved
Ty so much
Thank you!
Thanks😊
I should probably stop sleeping on the remote
Wow!!! You're so appreciated!!!
Perfect & thanks !!!
Right on point! Thanks so much!
It worked thank you so much
Thank you! Right to the point and just what I needed. 😀
Thank you so much!!!
Can you unplug the bed and it stays in position. This includes not having batteries in the back up box? Please I would appreciate your help?
Wow thanks
Thanks a mil!😀👍
Thank you so much
Thank You!
Ty for sharing !!!!!!
Thank you
I held down for 2 full minutes and nothing. Took batteries out put new ones in. Tried to unlock again. Nothing. Just blinks if i try to use remote. My CHILD got it stuck
lifesaver!
My zero gravity is not working and just makes the bed flat. Do you have any answer on how to fix this?
Push and hold 2 buttons (flat and zero G) for about 10-15 seconds. The remote should blink twice. This will reset the “preset positions” to the original factory settings.
TV, Zero G, Anti-Snore and the star button (“your favorite”) are all reprogrammable, They come programmed with a factory installed position, but you can re-program a new position. For example, if you push the TV position but want your legs a little higher, you can raise your legs and then “by “push and hold” the TV button for about 10-15 seconds (the remote light will blink twice). This will reprogram your new position as the TV favorite.
Thank you!!
What if my control just keeps flashing? Every time I press a button
I would try new batteries and try to reprogram the remote to work with your base. It is possible that it is no longer “paired” to your base or it may have a short. You can call tempur warranty at (800) 821-6621 when you are home with the base. They can walk you thru troubleshooting or get a new remote out to you. The remote should be covered under warranty for the first 3 years.
@@BlueLADodger oh okay cool thank you! I appreciate it. I will do that. But I don’t think there’s a short because I can control it with my phone. It’s just the controller. But I will try what you said
I was thinking there may be a short in the actual remote control (not the base). Good luck!
one more suggestion: If the remote has a white sticker on the back, try my other video for the “new” child lock instructions
ruclips.net/video/qHppUa7AEgE/видео.html
thanks
Thanks 😊
The child lock isn’t the problem… everything except head down works… any idea how to resolve
I would double check that the cable from the head motor is properly connected to the control box. Just try to view and follow the cable to the next connection point to make sure it isn’t loose, or that its not disconnected. If only the head motor is not responding, it may have a defect. You should call warranty 800-821-6621. First 3 years are covered full parts and labor, and years 4 and 5, they cover parts.
Great thank you
My remote will blink twice but it won’t do anything, suggestions please? 😬😬
I would try to Lock it (push head up and head down for 15 seconds, wait for it to blink twice) and then Unlock it (push Foot Up & Foot Down for 15 sec, wait for it to blink twice). If that doesn't work, I would try to reprogram the remote to work with the base. I can give you instructions, its easy. Do you know which base you have (Ergo, Extend or Ease base)?
Does the back of your remote have a black sticker or a white & orange sticker? They changed the Lock/Unlock instructions for the remotes with white & orange stickers (in Nov/Dec 2020).
@@BlueLADodger do how do you unlock the 2020 version
@@beverlywilson8089 does the back of your remote have a black sticker or a white sticker
@@beverlywilson8089 The newer version of the remote has a “white” sticker with orange trim (on the back of the remote control). This version has a different combination of buttons to “Lock” or “unlock”. They changed it to reduce the “accidental lock”.
TO UNLOCK: Press and hold “HEAD DOWN” and “FOOT DOWN” for 3 seconds. Then, Press and hold “HEAD UP and FOOT UP” buttons together for 3 seconds. The remote and or backlight will flash. When it light goes away, the remote should be unlocked.
If it doesn’t unlock, I recommend that you try to LOCK IT.....and then UNLOCK IT....and make sure your base is plugged in to a working outlet, and getting power.
To Lock: Press and hold “Head UP and Foot Up” buttons (at the same time) for 3 seconds. The remote LED or backlight will flash. When the light goes away, the remote will be Locked.
How to work the remote?
For some reason this didn’t fix it
What about setting a new star position?
You can record a new favorite by pushing and holding the STAR button for about 10-15 seconds. You will see the backlight blink twice (about 6 seconds in, and then about 10 seconds in)...once you see it blink twice, it will be programmed. BONUS - you can also re-record new TV, Zero G and Anti Snore by following the same process. If you change your mind, you can push (ZERO G and FLAT together) for 10 seconds to restore the original factory settings (and wait for it to blink twice).
Thank you for replying to the question above & adding the “bonus” portion. It answered my additional questions👍🏼. You’re awesome! 👏🏼👏🏼👏🏼🙂
This video is wrong, that is not how you disable or enable the remote. To unlock hold down the HEAD DOWN and LEG DOWN buttons for 5 sec then press the HEAD UP and LEG UP button to reset and unlock.
I tried to follow the steps in this video and nothing worked, after reading the user's manual I found the answer.
Down vote this video so it isn't the first post on Google anymore
The “description” notes in this video explain the different “LOCK/UNLOCK” instructions for the different versions of the remote.
The “remote control” looks the same, but the “combination of buttons” have changed. It is always best to view your owners manual if you have it. First generation was a black sticker on the back of the remote (Around May 2018 to Nov 2020). 2nd Generation: was a white sticker with orange trim (around Nov 2020 - May 2022). 3rd Generation remote: There are new instructions for bases that came out around May 2022, I’ll post a new video soon. They got it right with the newest version, removing the batteries for about 10 seconds will “unlock” the remote.
This is what is posted in the description on this video:
Check the back of your remote. If the sticker is black, use this video.
To UNLOCK: Skip to :30 seconds to see how to unlock the base.
If the sticker is white with an orange trim, the instructions changed in late 2020.
and I have a new video for that remote: ruclips.net/video/qHppUa7AEgE/видео.html
How to lock and unlock the Tempur Ergo or Ergo Extend adjustable bases (2018 to late 2020 versions). To unlock: Push and hold down "Foot up" arrow and "Food down" arrow for 10 seconds, wait for it to blink twice.
Good luck!
👌👌👌
Didn’t work
Didn't work. Can anyone help?
You can call Customer Service at (800) 821-6621. I also have a different video for the 2021 version. This video is for the older version of the remote. The video is here: ruclips.net/video/qHppUa7AEgE/видео.html
@@BlueLADodger I found out what my issue is. It's the bed, not the remote.
It is the absolute stupidest feature on the bed. I mean what happens if you can’t get the remote to unlock. Cause not even your steps work.
Sorry to hear you’re having trouble. You may have a different version of the remote. There are a few different versions of the remote. They look the same, but the child lock/unlock buttons are different. I have another video which has instructions for a more recent version of the space. Maybe that will help.
ruclips.net/video/qHppUa7AEgE/видео.html
If you flip the remote over, and it has a white sticker with orange trim, the unlock instructions are listed on the left side of that sticker.
I would also double check that the power cord is plugged in, and the power box is has a green light (getting power). You may have a bad remote, or it might need to be re-programmed.
You can call (800)821-6621 for help. Good luck!
Thank you, this is super helpful !