Toto washlet stopped working after power outage

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JustAnswer Customer: Toto washlet stopped working after power outage
Michael Dean: Construction Worker: Welcome, My name is XXXXX XXXXX I will be here to assist you.
Michael Dean: Construction Worker: Would you happen to know what the model number was?
Michael Dean: Construction Worker: How long did you lose power for?
JustAnswer Customer: I don't know how long the power was off .
JustAnswer Customer: .we were told it failed in the morning and the electrician arrived that afternoon.
Michael Dean: Construction Worker: Did you get the model of the toilet that you have?
JustAnswer Customer: I'll see if i can find it---
Michael Dean: Construction Worker: Ok thank you.
Michael Dean: Construction Worker: We can move on if you are able to get that information.
JustAnswer Customer: Maybe sw 824
Michael Dean: Construction Worker: Ok let me ask was the receptacle the toilet plugged into was it a gfi receptacle?
JustAnswer Customer: Hi yes, it was and the receptacle is hot Sorry this took so long but replying on my mobile app wouldn't connect.
Michael Dean: Construction Worker: Hello, I found out they have a reset process and I am posting it below.
Michael Dean: Construction Worker: Please try this out and let me know how it goes.
Michael Dean: Construction Worker: Been busy researching this and hope this does the trick.
Michael Dean: Construction Worker: Chloe Washlet reset procedure: The procedure requires pushing a sequence of buttons on the control arm.
Michael Dean: Construction Worker: Make sure the unit has power.
Michael Dean: Construction Worker: Note: the procedure requires that the Power on/off button be kept pressed from step 1 to step 6.
Michael Dean: Construction Worker: If during the procedure you lift your finger from the power button, then restart at step 1.
Michael Dean: Construction Worker: Preferably with your right thumb press the Power on/off button and keep pressed until step 6 .
Michael Dean: Construction Worker: Wait 10 seconds and notice that some lights may turn on or flash.
Michael Dean: Construction Worker: Press the Rear Wash button.
Michael Dean: Construction Worker: After a couple o fseconds lights may or may not flash.
Michael Dean: Construction Worker: Release the rear wash button.
Michael Dean: Construction Worker: Press the Front Wash button.
Michael Dean: Construction Worker: After a couple of seconds lights may or may not flash.
Michael Dean: Construction Worker: Release the front wash button.
Michael Dean: Construction Worker: With your right index finger press the Extend Nozzle button.
Michael Dean: Construction Worker: After a couple seconds light may or may not flash.
Michael Dean: Construction Worker: Keep the Extend Nozzle button pressed until step 6.
Michael Dean: Construction Worker: Press the Rear Wash button for 5 seconds.
Michael Dean: Construction Worker: Release all buttons.
Michael Dean: Construction Worker: Push the Power on/off button once to turn off the unit.
Michael Dean: Construction Worker: Unplug the power cord, wait 15 seconds and then plug in the power cord.
Michael Dean: Construction Worker: Push the Power on/off button again to turn on the unit.
Michael Dean: Construction Worker: This will reset the washlet electronics.
Michael Dean: Construction Worker: Then try the washlet.
Michael Dean: Construction Worker: Hello, Just wanted to see how everything ended up with this?
Michael Dean: Construction Worker: Did you get the directions on how to reset it?
JustAnswer Customer: Yes I did get the reset instructions---sorry that I haven't gotten back to you but I've been in the country with no internet connection.
JustAnswer Customer: I can hardly wait to try the reset---first thing I do when I get to the other house on Friday.
JustAnswer Customer: I'll let you know how it goes.
JustAnswer Customer: Thank you for the excellent service, even if it doesn't fix the problem.
JustAnswer Customer: You've gone above and beyond my expectations.
Pearl Wilson: Assistant: If you have a home improvement or appliance question and want to chat with an expert now visit justanswer.com/ythi

[@yuriym1]

I don’t have “Extent Nozzle” button. I have Power, Flush, Rear, Front.
On remote it’s Stop, Rear, Front, Dryer
I have washlet S350e sw584

[@IdiotCinema]

No, just try holding the power button on the remote for about four or five seconds. The power button on the remote turns the toilet on and off, not the remote itself. Hope you read this before watching this video, cheers.

[@dc4737]

Tried holding the power button on remote…..yes, it works again

[@josephcleberg2287]

Wash let E 200