Mate, thank you so much. This was the most informative and straight forward video I’ve seen. This has helped hugely with a problem I’ve had. Really appreciate people like you who make these videos. A massive help matey, thank you so much 😊
I’ve just had one with a motor issue where there’s no engagement. Stripped it down to nothing and the grease under the 3 plastic cogs was like glue causing the cogs not to turn. Rebuilt with new grease and motors a lot quieter and works spot on. Be worth trying on one yourself. This was the new 2.0 version of the vengeance btw.
@@werewolf2056 nip into your local Halfords’s and as long as you have a receipt for proof of purchase you need to get the motor swapped on warranty. I’ve replaced quite a few now that have failed fully with the blue dot motor at my store (has a blue dot on the outside)
Your error code chart at 3:15 told me what was wrong with my wife’s bicycle. As soon as I knew that, it took about 15 seconds to fix. Thanks. I will not watch the rest of your video and will subscribe.
I had a motor issue, i use bike for work and Halfords said itll be a while till they could fix, still being repaired months later but before i went to get that repaired i decided to go on Facebook find a second hand bike cheap but it turned out to be a outdated model but luckily the motor was exactly the same yay.
I made a simple alloy bracket for the sensor from 1mm aluminium and added a clip to secure the cable. Good tip also to add some hot glue over the open wire connections as open to water and corrosion.
How can you tell what year of the vengeance because I bought one from a friend and I have no idea which one it is plus the motor is cutting out when I'm riding it
Hi I have a 2021 carrera vengeance I was wondering if you could help my battery losses charge if I go for a run then stop for a break the battery charge drops. The last time I did 13 miles with 50 % battery had a break of about 45 minutes turned it back on I had 30% left and ran out at 20 miles no battery for last 6 miles any ideas thanks.
Could be a few issues but most likely the battery and BMS have gone, potentially a dropped cell in the battery. Take it back to halfords for a voltage test
I will just leave mine on until it gets to 100%. I never charge from empty so usually not more than 2 hours. Some will say only charge the battery to 80% to make sure you don’t stress the lithium cell but I just make sure I’m topping mine up regularly if I can so I’m not fully cycling the battery every single time.
hi, I have a Carrera suntour. i have not used the bike for about 4 mths, but when i did it was working fine. i have just tried to use it but the motor is not powering the wheel when i press the pedals.. i have checked the crank sensor, (i only changed it about 6 mths ago) and all seems fine on that, i also do not have any error messages. The motor will work when i press the button on the handlebar control, ( it has a button to assist if you are pushing the bike)but not working when i cycle. is there anything you can suggest that might cause this? many thanks for any help you can offer.
How close are you to completing the changing display video? I've managed to smash mine and halfords have got my new one in planning to change it tomorrow a guide would be helpful
Hi Josh. I’m in the same position with my subway 2 model so look forward on how to change the OLED controller. Really helpful videos from you so thanks for your advice. @@joshjones6501
When are you making the battery video? iv been having problems where it keeps cutting out now the battery doesn’t turn on when pressing the battery but charges when i plug it in
Hi Josh.Excellent videos,can you tell me if the sensors are colour coded ? There is green spot on the original sensor and corresponding green spot on the crank,I ordered a new sensor from eBay which has a blue spot,this sensor does not work on my bike nor on my wife's bike.The seller assures me it should be ok and he has sold dozens of them with no problems.Your comments would be appreciated.Rob Kelly
@janetkelly i ordered a replacement sensor and it came with the blue spot on, but mine worked fine it fixed the issue. so the blue spot ones do work, maybe your issue isnt or wasnt with the sensor m8
My vengeance display disappeared and only stays on if the bike is moving I tried to clean the info and it didn't work..it will turn on if I press the button on the batter but turns straight off..the display will turn on if I push the down button to take it from turbo to off...I did a clean and instead of saying yes I said no it said error 00 then worked fine
Hi mate, I am buying a used carerra crossfuse 2019 model. The owner says it has only been ridden 50 miles. Is there anyway I can out how many miles the bike had ridden from the electric display, and how many charges are left in the battery?
@@joshjones6501 it was £1000 around black Friday there but he advised against it so I ended up with a gogo best gf600 glad I waited plus it's not speed limited lol thanks for the the video 👍
I have a Carrera vengeance 2022 it’s saying code 00 and now the motor is spinning but the back wheel isn’t moving freely only when I peddle like normal bike
Is there anyway to derestrict these bikes as looking to buy one but the 15mph doesn't appeal to me for speed as you can pick up an e scooter cheaper and it does around 30mph? Any opinions on this?
So with the Suntour Hesc systems that are on this bike there is no way of derestricting the speed and I’ll tell you why. Usually when people derestrict a bike they load a new price of software on to the bike. However with this bike there is no diagnostic plug in of any kind. Another way would be to swap the ecu. However there is no ecu made with faster than 15mph. You could try cutting the sensor and adding a throttle but even this would likely not affect the speed. So as of my knowledge, there is no way of making these bikes faster than 15mph.
I have this with mine every so often, tighten the battery mount and it should be good as golden! Might have to hold the battery button until it turns off
My carrera vengeance controller light is flashing on and off the high,standard, &eco could you please advise me of the fault. If there is a possible chance could I phone you. David
It sounds like it’s an older vengeance you have. If it’s the whole display flashing it will likely be the electrical control unit. Have you got the new vengeance or old vengeance?
Theres another problem recently with the Impel 3.1. The battery shows at 1% on the app with a battery cycle count of 255. This is caused by a corruption in the firmware as confirmed by Hyena China. As the battery is registering below 5% the app will not allow a firmware update and also prevents the bike being used. The only way to clear it is with the Hyena Service Tool (HST) software and a dongle. I got mine connected through the dongle directly to the bike HMI via USB, as soon as the software detected the bike it immediately installed all the latest firmware updates and now the battery reads correctly at 100% with a fully charged battery. All of assistance I got was direct from Hyena China NOT from Halfords.
Hiya good morning. Our son has a Carrera Vengeance E Spec bike that has recently come up with an Error 00, now I've downloaded the manual from Halfords as our son bought it from his work place at some point last year. Now error 00 states No communication Controller communication problem Check the display connects to display cable, then poweron again We've replaced the battery and the issue is still there as various RUclips channels stated this was the fix. After going to Halfords they've even stated it's a fault with the battery, now if it were a fault with both batteries, would it not state a battery error rather than connection? Any help would be greatly appreciated.
I have that same Vengeance, snapped my crank sensor bracket so just ordered one on.. coming soon. But also after that happened my motor now just spins as you said and now worried the motor is done for too...? 🤔😩 Edit: Crank sensor replaced, no difference althought needed replacing anyway.. now I'm still having an issue with the motor, it is definitely spinning but not engaging and that sais to me a bad controller or a faulty motor (hall sensors..?) How I know this is because occasionally, and stress occasionally, my speedo will read ridiculous speeds like 56mph when trying 'walk mode', will sometimes engage then give up... just like you are going too fast and it cuts out after 15.5mph and just spins with no power 🤷♂️
Hi bro ive got the exact same problem with the battery all of a sudden flashing and screen not turning on, did you manage to get it fixed? Would appreciate the help alot
@@123jamster I managed to fix mine, I used the key to take off the battery, then put the battery on charge and held the power button for a long time, then I re-attached the battery and etc and it was working.
had to buy a new one, chain came off again, totally destroyed this time, and wires ripped out,, its stupid the touring model don't have the sensor on the crank,
Turn on the bike, wait 10 seconds, hold the 'M' button for 2 seconds, will go to data clean screen, press 'M', use up or down and select YES and press 'M' again to clear... This clears your average speed, max speed and trip distance. Hope this helps 🙂
Hello have you any idea what might cause this problem , on a carrera Subway E mens bike 2021 year. recently sold it on ebay in good faith without knowing that this fault had developed in the 4 months that I had it in storage unused. The buyer found that the motor and screen would cut out and the battery LEDs all flash continuously after a short distance. No Fault codes appear. To fix it, you have to hold the battery power button for 30 seconds and then reconnect the mains charger to reset it. ??? Thanks
Hi maté actually I had same issue. Please do one thing your problem will be solved, fix the battery to the bike fix the charger on hold the button on the battery for 10 seconds and it will the battery health the turn on for charging ❤
Can anyone help? Switched the bike off last night no issues. This morning the battery lights up. But nothing on the display. The display doesn't light up at all and I've got no power.
I've had this too. It was rain water in the display bridging two points making a connection to the walk function. I put a plastic bag on top of the display now to stop this happening again.
@@WR4Ridingyour the first person I’ve found who solved that one, I took my bike to Halfords today and they booked me in. I thought it was a battery problem, do u know anymore about it or did they just say it was a bad motor?
@ it’s an issues with the motors and ecu’s aswell , my Halfords got it sorted within the week, if they can’t source a motor they should order in a new bike and change the motors over, since mine was done I haven’t had a single issue with it that was about 6 months ago
@PIEMAN495GAMING needs the screws in the battery holder tightening! They may seem only slightly loose but that can be the difference between good and bad connection
I've had this bike for coming up to 2 years and it's quite honesty a piece of shit I've had to take it back multiple times and everyday I get it out for work I expect something to be wrong with it I advise anyone thinking of buying not to.
Mate, thank you so much. This was the most informative and straight forward video I’ve seen. This has helped hugely with a problem I’ve had. Really appreciate people like you who make these videos. A massive help matey, thank you so much 😊
I’ve just had one with a motor issue where there’s no engagement. Stripped it down to nothing and the grease under the 3 plastic cogs was like glue causing the cogs not to turn. Rebuilt with new grease and motors a lot quieter and works spot on. Be worth trying on one yourself. This was the new 2.0 version of the vengeance btw.
Thanks for the advice I will give it a go!
Literally what mine started doing today
@@werewolf2056 nip into your local Halfords’s and as long as you have a receipt for proof of purchase you need to get the motor swapped on warranty. I’ve replaced quite a few now that have failed fully with the blue dot motor at my store (has a blue dot on the outside)
Your error code chart at 3:15 told me what was wrong with my wife’s bicycle. As soon as I knew that, it took about 15 seconds to fix. Thanks. I will not watch the rest of your video and will subscribe.
I had a motor issue, i use bike for work and Halfords said itll be a while till they could fix, still being repaired months later but before i went to get that repaired i decided to go on Facebook find a second hand bike cheap but it turned out to be a outdated model but luckily the motor was exactly the same yay.
Best channel on utube
I made a simple alloy bracket for the sensor from 1mm aluminium and added a clip to secure the cable. Good tip also to add some hot glue over the open wire connections as open to water and corrosion.
Can i have the link for suntour crank sensor pls thanks for your help
How can you tell what year of the vengeance because I bought one from a friend and I have no idea which one it is plus the motor is cutting out when I'm riding it
Hi sir thank you for these videos they are very helpful! Do you have one for error code 00 by any chance?
Bit late but it indicates an issue with the screen
Normally the connection.
Have you ever come across the modes flashing and no motor
Any advice on how to make it go faster?
Hi I have a 2021 carrera vengeance I was wondering if you could help my battery losses charge if I go for a run then stop for a break the battery charge drops. The last time I did 13 miles with 50 % battery had a break of about 45 minutes turned it back on I had 30% left and ran out at 20 miles no battery for last 6 miles any ideas thanks.
Could be a few issues but most likely the battery and BMS have gone, potentially a dropped cell in the battery. Take it back to halfords for a voltage test
i have vengeance e 2021, is there any way to change the oled screen to kmh instead on mph mate?
There may be I’m not sure, have a look in the owners hand book
You can give a link where I can buy sensor for a mine carrera e bike vengeance,? Thanks
Alright mate my Carrera vengeance screen works when it wants to I think it could have a loose connection any ideas how to fix/replace
How long do u charge ur battery up for carrera vengeance E spel my book gives me 2 options charge till 100 per cent some say 80 per cent stuck
I will just leave mine on until it gets to 100%. I never charge from empty so usually not more than 2 hours. Some will say only charge the battery to 80% to make sure you don’t stress the lithium cell but I just make sure I’m topping mine up regularly if I can so I’m not fully cycling the battery every single time.
hi, I have a Carrera suntour. i have not used the bike for about 4 mths, but when i did it was working fine. i have just tried to use it but the motor is not powering the wheel when i press the pedals.. i have checked the crank sensor, (i only changed it about 6 mths ago) and all seems fine on that, i also do not have any error messages. The motor will work when i press the button on the handlebar control, ( it has a button to assist if you are pushing the bike)but not working when i cycle. is there anything you can suggest that might cause this? many thanks for any help you can offer.
How close are you to completing the changing display video? I've managed to smash mine and halfords have got my new one in planning to change it tomorrow a guide would be helpful
It’s not far off, look out for it
Hi Josh. I’m in the same position with my subway 2 model so look forward on how to change the OLED controller. Really helpful videos from you so thanks for your advice. @@joshjones6501
When are you making the battery video? iv been having problems where it keeps cutting out now the battery doesn’t turn on when pressing the battery but charges when i plug it in
Have you fixed this problem as I’m having the same one
Hi Josh.Excellent videos,can you tell me if the sensors are colour coded ? There is green spot on the original sensor and corresponding green spot on the crank,I ordered a new sensor from eBay which has a blue spot,this sensor does not work on my bike nor on my wife's bike.The seller assures me it should be ok and he has sold dozens of them with no problems.Your comments would be appreciated.Rob Kelly
take it he didnt get back to you... i have disliked his video for u m8
@janetkelly i ordered a replacement sensor and it came with the blue spot on, but mine worked fine it fixed the issue. so the blue spot ones do work, maybe your issue isnt or wasnt with the sensor m8
My vengeance display disappeared and only stays on if the bike is moving I tried to clean the info and it didn't work..it will turn on if I press the button on the batter but turns straight off..the display will turn on if I push the down button to take it from turbo to off...I did a clean and instead of saying yes I said no it said error 00 then worked fine
Can you help me my batteryturns on but the speedo doesn't read the % and doesn't met me change the speed
Hi the ecu replacement video is not linked can you send thst to me please
Hi mate, I am buying a used carerra crossfuse 2019 model. The owner says it has only been ridden 50 miles. Is there anyway I can out how many miles the bike had ridden from the electric display, and how many charges are left in the battery?
On the screen there should a button with the letter M on it, click it a few times and your info will be there
I can't find a video of you replacing the ECU, you have a video that talks a little but nothing else, do you have a link please
Mine is a heybike race max and it has the e33 error code what can it be its not the battery my bike does not go when I Twist the throttle
Hi boss....can you kindly assist me on how to charge my vengeance ebike without an actual charger????
I have a 01 fault flashing on handle bars mine is vengeance 2019 any ideas
Hi I have a cross city that is cutting out any ideas bud
Was looking at getting one myself but the Halfords guy talked me out of it apparently the newer versions have a lot of problems
Ye unless you get a deal I would steer clear
@@joshjones6501 it was £1000 around black Friday there but he advised against it so I ended up with a gogo best gf600 glad I waited plus it's not speed limited lol thanks for the the video 👍
I have a Carrera vengeance 2022 it’s saying code 00 and now the motor is spinning but the back wheel isn’t moving freely only when I peddle like normal bike
My battery is flashing all lights when on bike and display won't turn on? Any help would be greatly appreciated
Is there anyway to derestrict these bikes as looking to buy one but the 15mph doesn't appeal to me for speed as you can pick up an e scooter cheaper and it does around 30mph? Any opinions on this?
15.5mph assistance is the legal limit, anything above that means any accident will be your fault for riding illegally.
So with the Suntour Hesc systems that are on this bike there is no way of derestricting the speed and I’ll tell you why. Usually when people derestrict a bike they load a new price of software on to the bike. However with this bike there is no diagnostic plug in of any kind. Another way would be to swap the ecu. However there is no ecu made with faster than 15mph. You could try cutting the sensor and adding a throttle but even this would likely not affect the speed. So as of my knowledge, there is no way of making these bikes faster than 15mph.
My battery is just flashing eventhough it is unplugged and off the bike. I have no idea why and what I can do about it. Can you help please?
I have this with mine every so often, tighten the battery mount and it should be good as golden! Might have to hold the battery button until it turns off
My carrera vengeance controller light is flashing on and off the high,standard, &eco could you please advise me of the fault. If there is a possible chance could I phone you. David
It sounds like it’s an older vengeance you have. If it’s the whole display flashing it will likely be the electrical control unit. Have you got the new vengeance or old vengeance?
Hi Josh, it's the 2019 version.
The control has an error code 01 ?
Any help would be grateful.
Thanks for your reply.
Question…. Is the 2021 battery compatible with 2022 Crossfire ?
I believe so! they're both suntour v2, i have a raleigh array and it takes a carrera espec battery so it shouldn't be out of the realm of possibility
Hi,my crossfire is showing e-34,what do I do !
Is there a way to make them go faster?
Theres another problem recently with the Impel 3.1. The battery shows at 1% on the app with a battery cycle count of 255. This is caused by a corruption in the firmware as confirmed by Hyena China. As the battery is registering below 5% the app will not allow a firmware update and also prevents the bike being used. The only way to clear it is with the Hyena Service Tool (HST) software and a dongle. I got mine connected through the dongle directly to the bike HMI via USB, as soon as the software detected the bike it immediately installed all the latest firmware updates and now the battery reads correctly at 100% with a fully charged battery. All of assistance I got was direct from Hyena China NOT from Halfords.
Hiya good morning.
Our son has a Carrera Vengeance E Spec bike that has recently come up with an Error 00, now I've downloaded the manual from Halfords as our son bought it from his work place at some point last year.
Now error 00 states
No communication
Controller communication problem
Check the display connects to display cable, then poweron again
We've replaced the battery and the issue is still there as various RUclips channels stated this was the fix.
After going to Halfords they've even stated it's a fault with the battery, now if it were a fault with both batteries, would it not state a battery error rather than connection?
Any help would be greatly appreciated.
I have had E00 and fixed it by disconnecting the Ecu and re connecting it. Or if this doesn’t help replacing the Ecu would be the next step.
I have that same Vengeance, snapped my crank sensor bracket so just ordered one on.. coming soon.
But also after that happened my motor now just spins as you said and now worried the motor is done for too...? 🤔😩
Edit: Crank sensor replaced, no difference althought needed replacing anyway.. now I'm still having an issue with the motor, it is definitely spinning but not engaging and that sais to me a bad controller or a faulty motor (hall sensors..?) How I know this is because occasionally, and stress occasionally, my speedo will read ridiculous speeds like 56mph when trying 'walk mode', will sometimes engage then give up... just like you are going too fast and it cuts out after 15.5mph and just spins with no power 🤷♂️
I have had this before and it is motor failure. Get a replacement from halfords under warranty
@@joshjones6501 I'm guessing the hall sensors failed..?
Hi mate my battery is flashing and my s Screen not on,in help
Hi bro ive got the exact same problem with the battery all of a sudden flashing and screen not turning on, did you manage to get it fixed? Would appreciate the help alot
Exactly same things happening with mine! Did u manage to sort it please mate??
@@123jamster I managed to fix mine, I used the key to take off the battery, then put the battery on charge and held the power button for a long time, then I re-attached the battery and etc and it was working.
hi there, i have a problem with my sensor, when ive checked it out, my sensor moves back and forwards but im not sure if its suppose to do so
Should be a metal tap hold it so should not move
Hi do U still answer a question on here pls.
ye my crank sensor snap off when the chain fell off,, not a good design,, i gorilla glued it :)
had to buy a new one, chain came off again, totally destroyed this time, and wires ripped out,, its stupid the touring model don't have the sensor on the crank,
Hi mate, any idea on how to reset the mileage on the main screen on the 2.0?
Turn on the bike, wait 10 seconds, hold the 'M' button for 2 seconds, will go to data clean screen, press 'M', use up or down and select YES and press 'M' again to clear...
This clears your average speed, max speed and trip distance.
Hope this helps 🙂
I will make a video called how to use menu on Carrera e bikes
Hello have you any idea what might cause this problem , on a carrera Subway E mens bike 2021 year. recently sold it on ebay in good faith without knowing that this fault had developed in the 4 months that I had it in storage unused. The buyer found that the motor and screen would cut out and the battery LEDs all flash continuously after a short distance. No Fault codes appear. To fix it, you have to hold the battery power button for 30 seconds and then reconnect the mains charger to reset it. ??? Thanks
I will make a video on this called how to fix e33, look out for it
@@joshjones6501 I've just had the same problem, any suggestions?
@@PaulMeUnderyou found anything mate?
No, it's still an ongoing problem that I have learnt to live with. When it happens I just remove and reseat the battery and that resolves it.
@@PaulMeUnder I can’t even take off my battery the lock is broken on it
What happens if it doesn’t come up with a error code like mine
My carrera vulcan e spec assist doesnt work and the torque sensor works and theres no error code. Does anyone know the issue?
Hello has anyone had a e42 error with a Carrera crossfire ? Would anyone know how to fix it ???
I forgot my password!!!!! Is there a flash code for 81cf lcd display
Hey mate, what’s error 33. It says a battery connection issue. What does this mean bro.
I got a second hand bike today for work but it’s cutting out
It’s movement verticality in the battery. You should be able to take off the battery cover and slide the cradle down to fix this. I’ll make a video.
E42 mate?
That’s a motor issue, if it’s under Halfords 2 years warranty take it back for a motor replacement
Why was my battery flashing on my carearra vengeance e bike 😢
Same issue with my bike 😢
Hi maté actually I had same issue. Please do one thing your problem will be solved, fix the battery to the bike fix the charger on hold the button on the battery for 10 seconds and it will the battery health the turn on for charging ❤
@@jacksondsouza1873 I will try that thanks
@@jacksondsouza1873 thanks mate it's now ok
Can anyone help? Switched the bike off last night no issues. This morning the battery lights up. But nothing on the display. The display doesn't light up at all and I've got no power.
Same here
I got the Carrera Impel 3 today, put it all together, charged the battery fully, won't turn on. Anyone have any ideas or experienced similar?
Hi guys anyone how to fix the ECU, my bike motor trips/ stopped working after every few seconds
My bike is stuck in walk mode and will not come out of it at all. Any advice?
I've had this too. It was rain water in the display bridging two points making a connection to the walk function. I put a plastic bag on top of the display now to stop this happening again.
How did you manage to fix it?
@@starcrossyouth I levered up the down button on the display and shook all of the water out. Do it at your own risk though, you could break it.
Thank you for helping me decide to avoid this brand, feels like I've dodged a bullet.
My bike battery light are flashing blue nothing on the screen battery was low but suddenly it started flashing lights
Same battery flashing nothing on screen dead
I've got an Error 02. The speed on the screen goes random numbers and then Just says error 02. Can anyone help?
Did you fix this, is it motor problem?
@ABCTOM2 I went to Halfords. They said it was an overheating of battery problem because of my breaks. They changed the break pads and working fine now
@@robmaxx100 it’s brake by the way
@@robmaxx100 and I don’t get the connection the battery is no where near the brakes
@@robmaxx100 that’s strange cos overheating battery is a different error code must be more than one reason for error 02
My screen won’t turn on and battery is flashing please help
Does anyone know what error code is 02?
Did you fix it I have same error
@@ABCTOM2 yes new motor, will be free if still in your warranty 👍🏻
@@WR4Ridingyour the first person I’ve found who solved that one, I took my bike to Halfords today and they booked me in. I thought it was a battery problem, do u know anymore about it or did they just say it was a bad motor?
@ it’s an issues with the motors and ecu’s aswell , my Halfords got it sorted within the week, if they can’t source a motor they should order in a new bike and change the motors over, since mine was done I haven’t had a single issue with it that was about 6 months ago
Why is my bike saying error 33 then turning off and not turning off
I’ll make a video
Bike stays on with charger plugged in as soon as you plug out it turns off and battery on 100%
Never seen that one, could be an ecu issue or an issue with the bms in the battery. Wouldn’t know without seeing it in person
Well after watching this vid I will not be buying a Halford electric
Time to strip a motor down and find out why it is making funny noises after 13 months
That’s no good!
@@joshjones6501 Rear hub still at Halfords seems they might look at it Sunday
Error 33?
BATTERY FLASHING NO POWER ??
SCREEN SENSOR OFF
these suntour bikes seem to have a really common problem of having the battery holder come loose over time, it's really bad design honestly
Yep sometimes i hit a bump and it turns off have to remove and put back in
@PIEMAN495GAMING needs the screws in the battery holder tightening! They may seem only slightly loose but that can be the difference between good and bad connection
I've had this bike for coming up to 2 years and it's quite honesty a piece of shit I've had to take it back multiple times and everyday I get it out for work I expect something to be wrong with it I advise anyone thinking of buying not to.
Error 00
Loose connection or ecu
Good video but very verbose
my carrera crossfire cuts out when it rains (more downpour rain than light shower) and takes days sometimes weeks to kick back up again , any advise?
Water Ingres causing a short in one of the connections or potentially a safety mechanism to stop a short
Error 33?