These behind the scenes look at high end hotels are great to watch. People who chose to be in this industry at such a superior level treat it as a vocation, not just a job. They're clearly passionate at what they do. ~Love it!
This is the only problem when it comes to working in very high standard hotels, they expect everything to be perfection and I really have sympathy to those who are still committed in working in this pressurising environment. Some wouldn’t even last within a month to work in places like this. I worked in a similar hotel. The manager was a perfectionist even on inspection of a clean shave if not handing over a razor to shave over and over again to get your skin smooth. Nothing is good enough for them. They push and push and push and the more you work there the more they expect from you which then some end up leaving because they can’t tolerate it. If anything blame the managers because it’s down to them to be more supportive to their staff and not to be utterly rude. I know they have a pressurising job themselves but you don’t need to be a dick just because someone above you is being one. You can handle certain situations firmly without shouting or swearing. Welcome to hospitality.
If it was renovated & turned into a hotel just ten years earlier then you would think that they would have designed a chandelier with a motorized lift system. I’m sure it needs almost daily light dusting between cleanings.
Classy hotel. The manager missed a spot on either lampshade or mirror at 16:22. Surprising also that the folks checking for dust in the rooms do that with their naked hands: it's icky + white gloves would be more effective. At 21:52, heavy curtains needs adjusting - that's done by pulling directly on them - surefire way to pull them out of shape. Surprise they're not on a remote control system.
I worked in a hotel, and I will never work there again. It is a highly stressful job with little returns. You are literally cow towing to spoiled brats who nit pick everything,, aka the head staff---- not the clients.. I was one of the best cleaners at the hotel ; one night a group of people left, and I had to get the rooms fixed up for the next day. I went down stairs to the laundry room to get clean sheets, when I saw the place was closed. I didn't know what to do; it seemed the laundry staff was at a meeting, and wouldn't be back for over an hour, so I waited and waited, all the while getting the rest of the rooms cleaned. After the hour was up, I went back downstairs to get the sheets, and to my surprise the entire place was still closed. I told one of the head staff, and he said well just go home then, and we'll sort it out in the morning. The next day I was cussed out by the manager; I tried to explain what had happened, but she continued to yell obscenities at me. I turned around and walked out. It was the best decision I've ever made.
Allie S glad you walked out. No one should be treated like a slave. I walked out on a boss at a job when she belittled me too. Best move I made as that night I was offered a way better job
That's awful! I am going to open a 5-star hotel in the future and any of my managers that treats someone like you were treated will be fired on the spot!
@@VIMDODF as a ol' lady who worked hard her way to a higher position I hope you make sure that Jill isn't carrying jack cos he or she is prettier. . I'm not there to earn their money so get on with it. Dignity is free.
I worked in the front office of a high end hotel and we loved the cleaning staff. Some had worked there 30 yrs. We had bellmen that even got to hang out with really big named celebrities. I have wonderful memories of my 2 yrs there.
I do private catering and I can relate totally to everything that's happening. People ask why the cup handles have to face the same way, cutlery straight, cleanliness plus and so on, plus, I'm Irish as well!!!!
🇦🇺 Each and all that work there have a good head on there sholders from listening to there prospective on there rolls .hit the nail on the head with there sense of logic and hard work . I certainly hope there going strong in Ireland they deserve all the best .so happy to see this documentary being of Irish decent 2nd generation in Australia, i can relate to there way of thinking being in hospitality all my life.
I've worked in a hotel and it was one of the worst experiences of my life because people act like animals when they check into a hotel and it doesn't matter how nice of a hotel it is, I watched a video about the mandarin oriental in London and there was the middle eastern princess who would stay there for a month with a huge entourage and then the hotel had to hound her financial people for six months to get the six figure hotel bill paid or when the hotel had to replace all the carpet in a suite becasue the guests let their children write on the carpet with markers or when a guest had a ten thousand pound mirror charged to their room because her son had shattered a floor to ceiling mirror in the gym.
Thank you for your comment. I want to open a 5 star hotel but after what you said about the princess, I believe pre-payment or a significant down payment would be in order. I will add this to my list. Thanks again! :)
No comparison to the furniture, furnishings, or uniforms of any 5star on the mainland. It looked like an 80's British rail main hotel building attached to Premier Inn! It needs a complete revamp to measure up to the quality of service and facilities from these committed staff, which gave it the 5 star rating, albeit an AA rating.
@@hilaryc3203 i dont think he meant that but by wearing gloves you will not touch the surface, leaving fingerprints and your bacterias behind or getting new ones on your hand. I worked in housekeeping for a few years in a very famous 5star hotel and i literally hated when a supervisor came to do that and after they left i just wiped that surface again with my chemicals and despite i regurarly wore and changed gloves and was always very keen on washing my hands all the time, every 2 months or 3 i regurarly got terribly sick and had diarrhea and vomiting for 1-2 days. so, respect yourself and other peoples hard job and your healths
@@kjerryify My comment was 2 years ago, and clearly it was about seeing dust - because he talked about white gloves. Obviously white gloves are not used for cleaning, but identifying. Had it been about bacteria and actually cleaning I would have commented differently as I work with many people with disabilities whose staff have to maintain a clean environment to prevent bacteria. As I support them with the Health Authorities I do know about the importance of mitigating the presence of bacteria and have every respect for the people who do that job. It sounds as though you had/have an allergy to your cleaning agents and should have taken that up with your employer and WorkersComp.
Also, the managers checking for marks and dust, keep handling glasses and other surfaces, therefore depositing sweat and bacteria and smudging surfaces even more! Staff handling glasses, cups etc in the dining room should also have clean gloves, again to prevent smudges etc!
When I first saw the front of your building, it made me think of the carved structures in Petra, Jordon I visited some years ago. Then, when I heard the owner Petra's name, I thought it was quite interesting.
My God everyone is so negative and nasty. There's nothing wrong with trying your best and shooting for 100%. None of these people are forced to work here. I think their work ethic is fantastic. The world needs more people like this.
Something of a picky type myself, I appreciate this level of detail. I would notice if the towels didn't match. No, they'll dry you all the same, but that kind of attention speaks to the whole experience you should expect. More than once I have rearranged the furniture in a hotel room. Checking for dust with bare hands? You're transferring your body oil to the item you're touching, and then you have dirty hands. Wouldn't a cloth or the proverbial white glove not be better? Anyway, love seeing how hotels are run. Also-- the models in the fashion shows were beautiful!
Beautiful building. To think what's gone on prior and now, steeped in history. The lift with local accent 😁 It's things like that, where you will be seeing and paying the difference between 4 & 5 star.
Looks very old-fashioned to me. For example, the ghastly chairs used for the fashion tea and the curtains are like something from a 3* hotel! Don’t think Ill be rushing to stay there somehow!
having only 30-mins in between the two shows is sign of a company that's all about making money at the expense of their employees wellbeing. Yes sometimes the prior shows does run over, and a reputable, well experienced hotel, should always anticipate that and plan appropriately. Again, failure to plan fairly and adequately places undue strain and stress on employees.
Use the Obsessive Compulsive Cleaners - pay them a mental wage and I'm sure they'd rather clean this than their boring, old , already sterile houses. :)
In all honesty I worked in a family hotel for 3 years and sometimes it’s better but it all depends on how long you work there and if there’s more opportunities to move forward. If not it’s your first step to apply for bigger chains. Comes to experience employers look for candidates that come from high end boutique hotels.
It’s nice to know how our overlords are living. I would hate them to experience the nightmare of some other humans speck of dust being in their vicinity. So glad we are all paying fo them to live in the lifestyle they are accustomed too… better to experience it in this life, as they certainly won’t be in the next one 👍🏻
You’re not paying them for shit. Sorry you’re a broke bastard but don’t hate on those who can afford to stay at beautiful places. Should have gone to school and got a better job mate
I've worked at a couple of hotels before, Never ever again. You are time limited I'm cleaning your room, So how do they expect it to be so perfectly clean. You have to rush rush rush through every room. It's insane and not worth the money.
That fashion show is the tackiest thing I've ever seen. I'd be very upset to pay for a champagne tea and see that they'd decorated with a red carpet and string lights. That's a prom, not a five star hotel.
This hotel looks pretty small and family owned guesthouse vibes it doesnt look as fancy as they claim! Look at London for Luxury . This one is not a match at all, its a family run businesss type hotel not worth the money spent.
Why is the housekeeper cleaning the toilet and floor with bare hands? Do they not use gloves in Ireland? And then she's handling the bath towels and who knows if she washed her hands before she did it. Repulsive!
Mr squeaky clean Bill Wosley . NOT !!! Don’t give any credit to builders who actually made the hotel , I worked on this building for months replacing all the lead sheet flashing it was a total nightmare and real shit hole to be honest
So get a bottle in the supermarket for 20 pounds, But never go to a 5 stars hotel. You pay for the champagne, for a nice waitres, nice living room, nice views and confortable space. Thats the price.
Yes you pay for rent, workers, furniture, furnishings, maintenance, taxes, accountants, lawyers etc. of course! And that’s right! You pay for your environment, it’s not the local liquor store!
I know the staff work v. hard, and the owners, investors etc. had good intentions for creating a high end luxury hotel, but some of the floorings/carpeting, the furniture in the function room and other areas look to be in really poor taste. I guess it is Ireland ... so there's that.
Lovely hotel but when you see the girl cleaning the toilet then the floor then touching the towels, Yuk no gloves, but hard hard workers so its all down to them that keeps the place going. x
This video should be taken down. We are currently staying here. We had to be moved rooms on arrival as our initial room was filthy and the 2nd room was no better. Things have changed massively from the video it doesn’t resemble this at all now. The rooms are tired and dirty but still expensive.
I can't understand why anybody would want to do these kind of jobs. It seems like a type of life~ consuming slave labour. I just hope they are well~paid and there is no personal cost, especially to their families.
Even for Westerners, who think they have to have 3 meals a day (not sure why), afternoon tea, with the assortment of sandwiches, tea, perhaps sherry, and then heavy sweets, scones with butter and jams seems excessive. Humans from whatever continent do not need 4 meals a day. If you have tea at 4 p.m., and dinner at 8 p.m. you have too much food in your stomach.
Not everyone consumes the 3 meals a day. Also, a full afternoon tea such as this is a treat only enjoyed occasionally. Most working people in UK only manage a quick breakfast and a quick sandwich at lunchtime and main meal after work! People working late shifts will eat at different times, but many people do not have 3 full meals due to lack of time, and people who overeat more than likely constantly snack!
No one actually has afternoon tea every day! I've heard this misconception from foreigners before. The upper classes might have had daily afternoon tea, elevenses and the like 100-150 years ago but it's not something that most people alive today have experienced. It's a novelty done for a special occasion now. I've lived in the UK my whole life and only had it once, and that was in Bangkok. The closest most British people get to afternoon tea is a hobnob with their cuppa builder's.
I absolutely LOVE this hotel and its exacting standards. However, having been on both sides - worked in many 5* hotels and stayed in many as a guest? Guests don't notice, nor do they give a flying fcuk, which is a huge shame! 😟
These behind the scenes look at high end hotels are great to watch. People who chose to be in this industry at such a superior level treat it as a vocation, not just a job. They're clearly passionate at what they do. ~Love it!
Pure joy to watch. I love that this is a hotel I've never heard of before in a city that doesn't get attention it deserves.
Just wonderfully done Merchant in Belfast. Much guts, much glory.
This is the only problem when it comes to working in very high standard hotels, they expect everything to be perfection and I really have sympathy to those who are still committed in working in this pressurising environment. Some wouldn’t even last within a month to work in places like this. I worked in a similar hotel. The manager was a perfectionist even on inspection of a clean shave if not handing over a razor to shave over and over again to get your skin smooth. Nothing is good enough for them. They push and push and push and the more you work there the more they expect from you which then some end up leaving because they can’t tolerate it. If anything blame the managers because it’s down to them to be more supportive to their staff and not to be utterly rude. I know they have a pressurising job themselves but you don’t need to be a dick just because someone above you is being one. You can handle certain situations firmly without shouting or swearing. Welcome to hospitality.
If it was renovated & turned into a hotel just ten years earlier then you would think that they would have designed a chandelier with a motorized lift system. I’m sure it needs almost daily light dusting between cleanings.
Wait! Did she just talk into that "clean" coffee cup? Uh, oh! Spittle invasion!
Classy hotel. The manager missed a spot on either lampshade or mirror at 16:22. Surprising also that the folks checking for dust in the rooms do that with their naked hands: it's icky + white gloves would be more effective. At 21:52, heavy curtains needs adjusting - that's done by pulling directly on them - surefire way to pull them out of shape. Surprise they're not on a remote control system.
I love your comments! Spot on!!! 💓
I could not stop laughing at your comment! ICONIC!! 💓
@@ariesa9751 hope she had no COVID. Stupid woman
I worked in a hotel, and I will never work there again. It is a highly stressful job with little returns. You are literally cow towing to spoiled brats who nit pick everything,, aka the head staff---- not the clients.. I was one of the best cleaners at the hotel ; one night a group of people left, and I had to get the rooms fixed up for the next day. I went down stairs to the laundry room to get clean sheets, when I saw the place was closed. I didn't know what to do; it seemed the laundry staff was at a meeting, and wouldn't be back for over an hour, so I waited and waited, all the while getting the rest of the rooms cleaned. After the hour was up, I went back downstairs to get the sheets, and to my surprise the entire place was still closed. I told one of the head staff, and he said well just go home then, and we'll sort it out in the morning. The next day I was cussed out by the manager; I tried to explain what had happened, but she continued to yell obscenities at me. I turned around and walked out. It was the best decision I've ever made.
Allie S glad you walked out. No one should be treated like a slave. I walked out on a boss at a job when she belittled me too. Best move I made as that night I was offered a way better job
That's awful! I am going to open a 5-star hotel in the future and any of my managers that treats someone like you were treated will be fired on the spot!
Allie be like me I told the fat ol' slob to clean it herself. Do not let any under dog or manager speak down to you. F right off.
@@VIMDODF as a ol' lady who worked hard her way to a higher position I hope you make sure that Jill isn't carrying jack cos he or she is prettier. . I'm not there to earn their money so get on with it. Dignity is free.
I worked in the front office of a high end hotel and we loved the cleaning staff. Some had worked there 30 yrs. We had bellmen that even got to hang out with really big named celebrities. I have wonderful memories of my 2 yrs there.
Thanks for the download - really enjoyable
Everybody seems stressed but the work is excellent. Beautiful models and wonderful staff👏👏👏👏👏
Get Del-boy in to clean the chandelier, top service they provide👍😃
Lol 😅
I do private catering and I can relate totally to everything that's happening. People ask why the cup handles have to face the same way, cutlery straight, cleanliness plus and so on, plus, I'm Irish as well!!!!
Damian you're looking SNATCHED !!!!!
Best of luck - why not ...... 5 star city deserves it.
🇦🇺 Each and all that work there have a good head on there sholders from listening to there prospective on there rolls .hit the nail on the head with there sense of logic and hard work . I certainly hope there going strong in Ireland they deserve all the best .so happy to see this documentary being of Irish decent 2nd generation in Australia, i can relate to there way of thinking being in hospitality all my life.
Wonderful documentary and a great staff, however......the housekeeping staff should use gloves when cleaning for their own protection.
I said that throughout the whole documentary
You make an excellent point. Gloves should always be used.
Im a housekeeper and the only time my gloves come off, is when i do the linens.
Owners are a charming couple but Christmas lights for fashion show background hardly 5 star.
oh my gosh i was just thinking the same thing! tacky really
I've worked in a hotel and it was one of the worst experiences of my life because people act like animals when they check into a hotel and it doesn't matter how nice of a hotel it is, I watched a video about the mandarin oriental in London and there was the middle eastern princess who would stay there for a month with a huge entourage and then the hotel had to hound her financial people for six months to get the six figure hotel bill paid or when the hotel had to replace all the carpet in a suite becasue the guests let their children write on the carpet with markers or when a guest had a ten thousand pound mirror charged to their room because her son had shattered a floor to ceiling mirror in the gym.
Thank you for your comment. I want to open a 5 star hotel but after what you said about the princess, I believe pre-payment or a significant down payment would be in order. I will add this to my list. Thanks again! :)
Just shows you it’s the spoilt brat rich that act like animals and don’t appreciate anything or anyone they just think there better than anyone
Because money does not buy class, style or morals. Some wealthy people are basically scumbags!! Fact!
@@VIMDODF the trick is treat your staff like you would a customer. Equal work equal pay. And work hard .
I watched the same programme. I was shocked at the guests behaviour and attitude!
BRAVO !
Show was like 80s flashback.
Looked like Duran Duran video!!
Very dated and tacky to be honest!
👏👏👍🇦🇺 Thumbs up went there last time I was in Belfast from Melbourne beautiful high tea 10/10 😊
No comparison to the furniture, furnishings, or uniforms of any 5star on the mainland. It looked like an 80's British rail main hotel building attached to Premier Inn! It needs a complete revamp to measure up to the quality of service and facilities from these committed staff, which gave it the 5 star rating, albeit an AA rating.
Great inside story, worst micromanaging boss giving everyone headache.
Looks like the front of the hotel could use a good power wash.
use the white gloves for dust control!!!
Not necessary; you can feel dust with your bare fingers and if you can't see it, get new glasses
@@hilaryc3203 i dont think he meant that but by wearing gloves you will not touch the surface, leaving fingerprints and your bacterias behind or getting new ones on your hand. I worked in housekeeping for a few years in a very famous 5star hotel and i literally hated when a supervisor came to do that and after they left i just wiped that surface again with my chemicals and despite i regurarly wore and changed gloves and was always very keen on washing my hands all the time, every 2 months or 3 i regurarly got terribly sick and had diarrhea and vomiting for 1-2 days. so, respect yourself and other peoples hard job and your healths
@@kjerryify My comment was 2 years ago, and clearly it was about seeing dust - because he talked about white gloves. Obviously white gloves are not used for cleaning, but identifying. Had it been about bacteria and actually cleaning I would have commented differently as I work with many people with disabilities whose staff have to maintain a clean environment to prevent bacteria. As I support them with the Health Authorities I do know about the importance of mitigating the presence of bacteria and have every respect for the people who do that job. It sounds as though you had/have an allergy to your cleaning agents and should have taken that up with your employer and WorkersComp.
Also, the managers checking for marks and dust, keep handling glasses and other surfaces, therefore depositing sweat and bacteria and smudging surfaces even more! Staff handling glasses, cups etc in the dining room should also have clean gloves, again to prevent smudges etc!
Thank You for the upload, do you have anymore episodes ??
thanks
Súper interesting video !! 👍👍👍
When I first saw the front of your building, it made me think of the carved structures in Petra, Jordon I visited some years ago. Then, when I heard the owner Petra's name, I thought it was quite interesting.
16:20, Bill, you worry about the lamp shade, but are those smudges on the mirror?
Very good idea to focus so much on cleaning. Almost all hotels don't do that.
My God everyone is so negative and nasty. There's nothing wrong with trying your best and shooting for 100%. None of these people are forced to work here. I think their work ethic is fantastic. The world needs more people like this.
MY HEAD PASTRY CHEF!!
Something of a picky type myself, I appreciate this level of detail. I would notice if the towels didn't match. No, they'll dry you all the same, but that kind of attention speaks to the whole experience you should expect. More than once I have rearranged the furniture in a hotel room. Checking for dust with bare hands? You're transferring your body oil to the item you're touching, and then you have dirty hands. Wouldn't a cloth or the proverbial white glove not be better? Anyway, love seeing how hotels are run. Also-- the models in the fashion shows were beautiful!
Beautiful building. To think what's gone on prior and now, steeped in history.
The lift with local accent 😁
It's things like that, where you will be seeing and paying the difference between 4 & 5 star.
Stone facade is very grubby, you'd think they would have had this sensitively cleaned before filming.
All done when the camera is there. I'd say those two now would be bossing the staff. Hey mate I'll meet you and show you how clean it is
Looks very old-fashioned to me. For example, the ghastly chairs used for the fashion tea and the curtains are like something from a 3* hotel! Don’t think Ill be rushing to stay there somehow!
up dara!
Lovely hotel, and hard working staff. People here are too harsh in their comments.
Have you been there?
having only 30-mins in between the two shows is sign of a company that's all about making money at the expense of their employees wellbeing. Yes sometimes the prior shows does run over, and a reputable, well experienced hotel, should always anticipate that and plan appropriately. Again, failure to plan fairly and adequately places undue strain and stress on employees.
Did anyone else notice the fingerprints on the mirror in minute 16:32? Clean my heinie.
Lovely Hotel in a lovely city❤️☮️🇨🇦
great
I like that the owner is INVOLVED in his property
The background music is very annoying, totally unnecessary.
It's like a top grocery store in Trinidad 🇹🇹 ( MASSY FOOD STORES) mean mean people 😊
Gosh dammit Damien!! Get your act together boy!!
Use the Obsessive Compulsive Cleaners - pay them a mental wage and I'm sure they'd rather clean this than their boring, old , already sterile houses. :)
🌈💝
Harika...
Hayat, herkesin evinde bu lūksū yaşayacağı şekilde oluşturulmalıydı...Evet! Çok absurt ama öyle...
Is it me or does Bill look like he is Marc Jacobs twin?
working for a family owned hotel is a big no no
In all honesty I worked in a family hotel for 3 years and sometimes it’s better but it all depends on how long you work there and if there’s more opportunities to move forward. If not it’s your first step to apply for bigger chains. Comes to experience employers look for candidates that come from high end boutique hotels.
I don't feel so weird now that I use Q-tips to clean the little areas on the toilet; they do it too.
@@RadioKaos1987 The cotton ends of Q-tips.
It’s nice to know how our overlords are living. I would hate them to experience the nightmare of some other humans speck of dust being in their vicinity. So glad we are all paying fo them to live in the lifestyle they are accustomed too… better to experience it in this life, as they certainly won’t be in the next one 👍🏻
You’re not paying them for shit. Sorry you’re a broke bastard but don’t hate on those who can afford to stay at beautiful places. Should have gone to school and got a better job mate
It's not the workers fault. It's to show the utter scum how to keep it clean
Good design would have included maintenance of the piece
Hospitality heaven are hotels❤❤😂😂
I’ve worked in many luxury hotels in London isn’t it nice to see Northern Ireland offering the same high end product
I've worked at a couple of hotels before, Never ever again. You are time limited I'm cleaning your room, So how do they expect it to be so perfectly clean. You have to rush rush rush through every room. It's insane and not worth the money.
One of the most chalenge things
That fashion show is the tackiest thing I've ever seen. I'd be very upset to pay for a champagne tea and see that they'd decorated with a red carpet and string lights. That's a prom, not a five star hotel.
You'd be hard pressed to find a hotel in Ireland without red carpeting.
Big planning error not designing that chandelier on a pulley system so it can be lowered……
To not have the chandelier on a pulley is madness. And it costs them a fortune.
This hotel looks pretty small and family owned guesthouse vibes it doesnt look as fancy as they claim! Look at London for Luxury . This one is not a match at all, its a family run businesss type hotel not worth the money spent.
Are all of the anti-bombs and anti-grenades nets now gone from rooftops of buildings in Belfast?
BUT! Do non-management employees get any bonus or gifts for getting the AAA, because management RARELY do any physical work.
The outside looks no star quality. Inside different place altogether.
Did the catering manager suggest the servers push a "deal" on the champagne? OMG.
...who is the narrator? Anyone?...
Why is the housekeeper cleaning the toilet and floor with bare hands? Do they not use gloves in Ireland? And then she's handling the bath towels and who knows if she washed her hands before she did it. Repulsive!
Mr squeaky clean Bill Wosley . NOT !!!
Don’t give any credit to builders who actually made the hotel , I worked on this building for months replacing all the lead sheet flashing it was a total nightmare and real shit hole to be honest
Valet parking being a novel idea in 2016 shows how behind the UK is compared to the US in customer service.
10 pounds for one glass of Moët Chandon...ridiculous...I just bought a whole bottle for 20 pounds...and I'm sure they receive a discount...ridiculous
sjacquelin5610 lol you have no idea how much that glass of champagne was to pour.
So get a bottle in the supermarket for 20 pounds, But never go to a 5 stars hotel. You pay for the champagne, for a nice waitres, nice living room, nice views and confortable space. Thats the price.
unless it is a Dom!
Wrong, you pay for surroundings and service!
Yes you pay for rent, workers, furniture, furnishings, maintenance, taxes, accountants, lawyers etc. of course! And that’s right! You pay for your environment, it’s not the local liquor store!
façade very grubby
yeh, i thought so aswell. needs a dam good bit o water
blasting, or sand .
The Housekeepers not wearing gloves🤢
😮 cleaning toilets, no gloves, then wiping hands on clean towels 😂 yikes
Afternoon tea? Didnt show the tea just gallons of sweets. What kind of tea do they consider 5 star I wonder
Barbara Mahoney stfu
RudolphThe Cookie ?
broadleaf darjeeling, certainly - it is the chámpágné of teas
I know the staff work v. hard, and the owners, investors etc. had good intentions for creating a high end luxury hotel, but some of the floorings/carpeting, the furniture in the function room and other areas look to be in really poor taste. I guess it is Ireland ... so there's that.
I bet they don't look like that valet Parker driving that car can't buy that kind of handsome 🔥
I’ll never understand valet service. No f, ing way I’m letting anyone, especially someone I don’t know, drive my car.
Lovely hotel but when you see the girl cleaning the toilet then the floor then touching the towels, Yuk no gloves, but hard hard workers so its all down to them that keeps the place going. x
No gloves worn when cleaning particular the bathroom. 5 Star yea right. You forgot the hand cleaner pump
And I note touching the towels. I don't know if she picked her F nose ffs
This video should be taken down. We are currently staying here. We had to be moved rooms on arrival as our initial room was filthy and the 2nd room was no better. Things have changed massively from the video it doesn’t resemble this at all now. The rooms are tired and dirty but still expensive.
I can't understand why anybody would want to do these kind of jobs. It seems like a type of life~ consuming slave labour. I just hope they are well~paid and there is no personal cost, especially to their families.
Even for Westerners, who think they have to have 3 meals a day (not sure why), afternoon tea, with the assortment of sandwiches, tea, perhaps sherry, and then heavy sweets, scones with butter and jams seems excessive. Humans from whatever continent do not need 4 meals a day. If you have tea at 4 p.m., and dinner at 8 p.m. you have too much food in your stomach.
Why the fuck do you care how many meals people eat per day??? Fucking sanctimonious prick
Not everyone consumes the 3 meals a day. Also, a full afternoon tea such as this is a treat only enjoyed occasionally.
Most working people in UK only manage a quick breakfast and a quick sandwich at lunchtime and main meal after work! People working late shifts will eat at different times, but many people do not have 3 full meals due to lack of time, and people who overeat more than likely constantly snack!
No one actually has afternoon tea every day! I've heard this misconception from foreigners before. The upper classes might have had daily afternoon tea, elevenses and the like 100-150 years ago but it's not something that most people alive today have experienced. It's a novelty done for a special occasion now. I've lived in the UK my whole life and only had it once, and that was in Bangkok. The closest most British people get to afternoon tea is a hobnob with their cuppa builder's.
I've lived in the US my entire 60+ years, and literally can't remember the day I had 3 meals. Nor any of my family.
Each to their own, besides this is a HOTEL so a stay may be a night or a few days, it’s all about experience and enjoyment NOT a daily routine 🙄
Moldels look a bit worn out
I absolutely LOVE this hotel and its exacting standards. However, having been on both sides - worked in many 5* hotels and stayed in many as a guest? Guests don't notice, nor do they give a flying fcuk, which is a huge shame! 😟
What a bunch of miserable tediums in the comments...and that's minus the bots.
❤
A 5 star hotel in Belfast? This is an April Fool's Day joke, right?
Fashion show....really
Five stars and Belfast? Like giving the Nobel peace prize to the IRA.
@360 ??🤣
Attention to detail for me means $1300 euros a week. If you are not paying that so you will get get no Attention and no detail
All I thought about is "With all that money couldn't they afford to fix their teeth and wear better clothes"
whiterosebabie right okay
Event manager spruce your image up and tie your hair up
Looks very dated, 5 out of 10 stars?
Everything was very classy until the fashion show, that red cabaret curtains or whatever they were and the Christmas lights 😢😢😢!
Ocd much?
Paint the outside white trimmed in gold.
I teach the 1 % around the world. I have more power over them. Get qualifications everyone.
Geez there's some absolute tossers in the comments