OVERRATED & OUTDATED - HOW EMIRATES AND SKYTRAX FOOL THE WORLD!
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- Опубликовано: 25 ноя 2022
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This is a comprehensive Flight Review of Emirates Airlines.
Class: Business
Route: Dubai (DXB) to Colombo (CMB) via Male (MLE)
Plane: Boeing 777-300ER
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Yeah middle seat in Biz Class should be illegal. 1-2-1 config with direct aisle access should be the correct configuration
@@allaboutaviation787 apex suites are fine. Even 2-2-2 is ok for old planes. But 2-3-2 and 2-4-2 is terrible.
Can you please review emirates in premium economy from Dubai to Australia on airbus a380?
Middle seat in business should be illegal
It should be sold at a discount, if you were travelling with two friends it would be no hardship. Shame about the food though, definitely not up to the standard of other carriers!
The middle seat on EK should be sold for a discount considering you are so boxed in. Thank you for the honest unbiased review! Great work as usual
Sold. Give it away for free
One reason, there are others, why I will never fly Emirates.
Well I actually think it was - No lounge access for a bid upgrade so they are going to give you the worst seat in the house
I have other reasons for not flying Emirates but it was in Economy Class. Flying Manchester UK to Dubai in sitting in the middle seat block, rea cabin, lower deck, pre--lunch drinks started to be served, but not on my side of the aircraft where the drinks trolley stood unattended. Meanwhile, drinks AND meals were served on the left hand seats. By the time a flight attendant started serving on my side of the plane, meal-trays were beginning to be cleared away on the other side. I had a drink, then waited for lunch. It didn't appear and the cabin crew had become invisible. I pressed my call button and someone appeared, surprised, apparently, that neither I nor my fellow passengers had been served. He went away, cane back and announced they'd "run out of food" (!!). However, he said, "I'll go upstairs and see what I can find" (!!!!!). A few minutes later, he returned with a tray on which was my "lunch": hummus, carrot batons, some olives, a dry bread roll, a piece of spinge cake and an orange-juice. I complained, of course, and received an apology but was told they could, unfortunately, do nothing more. The flight attendant suggested I write an official complaint and provided me with the official form to do so. On my return to UK, I completed the form and posted it, as directed. I'm still waiting for a response. That was 3 years ago. Enough said. Yes, I know, it wasn't Business Class, but come on, this was really bad service and non-existent customer PR. I had the choice subsequently to fly to Singapore but chose Singapore Airlines, with whom I'd flown twice before. Now there's a slick outfit as airlines go! Bye bye, Emirates, you're the equivalent of a restaurant where I've been ripped off, rudely served and got food poisoning.
agreed.
Remember when United's old business class on the 777/747 had an insane 2-4-2 configuration? Any middle seat in general should not be allowed for business class, no matter how good or bad everything else is
No way. Without middle seats, the capacity decreases, carrying less people. Does every single carriers can afford doing this ? No.
@@x1achilles99 😂
And a mother travelling with 2 children? A single father with his children? Parents with one child? A couple travelling with a widowed parent? Three siblings travelling? Unaccompanied minors? Just becasue something doesn’t work for you doesn’t mean nobody else should have the option.
They still have that config on some shorter domestic routes lol (SF > DEN, HOU) - I take it all the time. It is better than a narrow-body first class domestically
Remember??? UA is still flying that config 772 on their LAX-HNL route. Just flew it in October 2022!
I've used the Emirates promotional upgrades a couple of times and have always been informed at the time of booking the upgrade that lounge access wasn't included.
This guy came here to complain you spotted it
@@tntramzy12 Hi here, I don't think he was complaining, really, He was polite to the agent and he informed that on this video he didn't know. You need to put your self on people who look at these videos and wonder if they can have access to their lounge after upgrading. To be fair, Some airlines will granted access to their lounge, even if you upgrade ( for example Airfrance La premiere, or business class ). In any case He was making a point on How SkyTrax gived a 4th best on the world award when they still offer 3 seats on business class on the middle. .
I am not a hater :) just saying
Stay safe and in good health
I’ve never flown Emirates BC and even I know and upgrade doesn’t include anything apart from the seat.
@@stevena9305 I upgraded from economy to business class in Singapore Airlines and even they gave me access to lounge. Over that, I was told at check in that i will get Economy Class meal since it’s an upgrade. I was fine with it. But on board, I got asked what I’d liked to have from the menu (business class menu). It was the best flight of my life as a student.
@@keisuke5468If you're flying from Singapore I can't remember if upgraders & frequent flyers will be directed to the less luxurious KrisFlyer Gold instead of the SiverKris lounge (which is for people paying biz class prices)
I only flew Emirates once, back in 2019. I also took advantage of the upgrade promo online and when I checked in, the staff specifically told me - “ you have no access to lounge”- in a very rude way. So I never flew with them again.
It literally says that(no lounge) on the page were u opt for the promo upgrade
@@iSuggestApps Have it always done so? Maybe it did not back in 2019.
@@Zyphera yes it always had that
You could pay more aroud 100$ and enter anycase
This has been the same for many years , I flew emirates business class in 2017 on the same upgrade . Access to the lounge was denied , the flight and the food was not good . I have spent 5 years telling all my customers not to waste their money on this product .
Middle seat in Biz class should be Illegal. the only time I flew EK 777-300 in business was on a holiday week of New Year from PVG-DXB and was in row 1 and only 8 people in the entire business cabin thankfully. I was continually told by the Flight attendant to keep my window shade closed for the entire 10 hour flight (It was a day time 10 hour flight) ... that was annoying .
i would have told her not her seat 😂
Well I guess we can already know if they’ll lock the 787 style windows when they undoubtedly get windows of that style in their fleet
I flew once with KLM in middle of business class in 2015 from Buenos-Aires to Amsterdam - a long haul flight on such seat - and it was awful. Just discomfortable
BA did that on a 787 flight Heathrow to KL. I will never fly with them again.
Wait a sec, why? Blinding other passengers or something?
Emirates has dramatically declined in everything. As a business frequent flyer they increased prices by 30%+ and their configuration sucks, the seats are old, their lounges are dingy, food is poor, their additional services reduced (eg chauffeur service) even at a full price biz ticket. Overall experience to price point is actual theft and dire. I personally started moving my money and points to other airlines.
It depends in the aircraft, all airlines declined during the COVID pandemic but things are improving now and they should considering how much prices have increased
I couldnt agree more. I flew Emirates nearly 20 years ago in their so-called Business Class which was configured 2-3-2. And they're still offering essentially the same product now on their B777, with some superficial window-dressing! However, the Business Class on their A380 seems to be a superb product...with the added advantage of an on-board bar.
You are correct I've actually done it before on Korean Air and Cathay pacific what they do in that configuration if you have a family you take the whole row
Thank you for your honest reviews. I tire of reviewers who “play for pay.” I understand needing to make revenue when one freelances, but taking bribes for good reviews is so dishonest. Thanks for your integrity and keeping it real.
Sam Chui is one of those
Those guys who pay for their travels are able to give us their un biased opinion which I love. Noel, Jeb, Josh, Non stop Dan are my favourites. Sam Chiu, although I'm sure is a nice guy, his reviews are false in my humble opinion.
@@Matityahu755 Yeah. Sam is a scam.
Sam Chui. So silly and fake. I unsubscribed
@@fecardona I was on to him after a few videos. After being a pilot for many years and flying on many carriers - yeah. I could tell Sam is a phoney.
Hands down, my experience on Emirates First Class was phenomenal. I tried their Business Class on their 777 and saw the middle seats and can’t imaging how someone could sit there especially if the partitions on both sides are up. The windows seats are okay if there is no one sitting on the aisle as you would have to climb over the person if they were in the lay flat position. It was hard enough to squeeze thru to get out let alone having to climb over. I had to keep checking to make sure no one was sitting next to me.
Had window seat with a guy with very smelly feet next to me. Had to climb over him (and the smell) a few times, expected better for the money!
@@christophstalder8005lmao
@@christophstalder8005 😂
Emirates actually announced that during the retrofit of the b777 fleet they would change the business class configuration to a 1-2-1 similar to their a380 product & I'm not defending emirates and I think that these reviews actually help improve the aviation sector, in my opinion, i think emirates should show attention to the 777 fleets just as they would for the a380
They were too busy promoting the A380 experience
@@crazylife726 and rightly so, its the best passenger experience you can get (im referring to the aircraft not emirates a380s specifically although only Singapore are really in the conversation with them)
Ah, they are going to switch it over? Because the Emirates A380 business class is really top notch. Good to know.
@@MBSteinNL The seats should replaced now though with the Mercedes S Class inspired ones which look more appealing. It's even the inspiration for the new First Class seats found on select 777-300ER's
SKYTRAX are paid reviewers, the passangers real review matters.
Its just like movie critics who give favourable reviews to please the directors and studios.
There are times they have praised the movies but the audience hated it and vice versa.
Great review and definitely pleased you’re highlighting this outdated seating configuration on the Emirates 777!
Also the lounge access - really stingy attitude from them…. So many pax use upgrades and as you point out 90% of other airlines allow access. Again great you’re calling them out. Well done on an honest and accurate assessment 👍🏻
If you don’t get an A380 just don’t bother with Emirates!!
I wouldn't say outdated as a lot of airlines have business class with a similar configuration. My country's flag carrier only has business class on the b787-8 and b787-9. B787-8 business class is in a 2-2-2 configuration and is 1-2-1 on the b787-9.
In my honest opinion, I don't think people should hate on this. Yes, a 2-3-2 configuration for business class on a b777-300ER isn't the most desirable, but it does have some benefits with the most notable one being higher passenger capacity.
Agree. If you don’t get an A380, just don’t bother with EK Biz class. May as well fly Economy and save your money.
Just got back from a 2 week vacation in the Maldives, loved how you called it "Paradise".....great way to describe it. Seeing Male' Intl Airport brought back such awesome memories of a vacation of a lifetime..........keep up the great work!!!!!!!!!!!!!!!!!!
May I ask where you stayed Iceman please.
My first trip to the Maldives was in 1988 when my parents took me there, and you should have seen the airport in those days. It was like something out of the Second World War! Just a collection of 'huts'. And Emirates ran 727's on the DXB - MLE route in those days. We flew Singapore Airlines on that occasion ( 747-300 ) from Amsterdam ( AMS-VIE-MLE) as there were hardly any airlines flying there in those days.
Me toooo i visited "mafushi island" in january which was a part of maldives. Which island did u stay at?
I totally agree. I used to love Emirates with all their marketing focused on luxury and all. I was on business class from Dubai recently and we weren't served the pre-landing meal. The crew were fantastic on that flight, thankfully.
Oh no! They forgot to serve you a pre landing snack! You must have thought you were going to die!
Thanks for this vlog. Very informative. Safe travels. Happy Holiday’s. Cheers.
We stopped flying Emirates a few years back when we were exposed to the center seat. We travel from Australia to Europe a few times annually. We now use Singapore Airlines or Qatar both using 1-2-1 configuration.
I flew Emirates with the B777 in business class in September from Phuket to Dubai. I share the sentiment in your video. I also felt that the problem was me, when I quietly thought that they got it completely wrong. Now I see that a pro agrees with me. Thanks.
Love the way you slip in "scamtrax says"...at 0.24"! Keep up the good work!
I did an 11 hour flight on FinnAir in their new business. It has been by far the best trip I’ve been on.
The funny thing is that this actually works for us. My wife and I travel with our 6 year old daughter. It's good to have her between the two of us and within arm's reach. In the Collins super diamond seats, it's difficult to reach her and help her with food, seatbelts and IFE. This seat gives us good options.
I see yr point, probably a mix 1 3 1 and 1 2 1 needed, esp basinet seats
Don't worry, Josh. Emirates is going to update the cabin which also includes installed Premium Economy on some of their fleets and the upcoming A350, 787, and 777X will have that product as well
I totally agree with your review as I had a similar disappointing experience on an Emirate business class flight earlier in 2022. Thanks for raising the issue.
For the business class, was the aircraft an 777 or A380?
I flew on both the 777 and A380 in September. Totally agree with your comments on the 777 seat config. Back in September both crew and passengers had to wear masks. They still remain my airline of choice as their schedules suit my needs.
2-3-2 config was very common on the 777 ,AA,LY,TK,ET etc,but now most airlines configured their business class to 1-2-1.TK and ET still fly the old config.I would not mind it,if the prices were very discounted…but I will certainly not pay a full price if the competitors offer 1-2-1 config.EK seems to be getting away with that terrible config,but honestly if people buy it,why should they care?
Great review as usual,and yes,def scamtrax, .Cheers
I dont know where you live, but fom my country Turkish business is usually at least 300 EUR cheaper if not more, for that I can take a middle seat, on turkish its a proper bed at least
This can happen in tourist intensive routes. He expected too much.
2-3-2 was common when many airlines also had first class. Since business class has effectively transitioned to first class on many airlines, they have to build it like an older first class
I am glad you brought this to the attention, EK fares are very high in biz and first , and for this price you get much better offerings in other airlines. The 2x3x2 is non existent in long haul airlines
EK 777 Business Class is essentially Premium Economy with an upgraded meal service.
I was looking for the “ emirates defenders or people from the management “ trying to discredit your review in the comments section but I’m glad to see most people agree , you should be proud for calling them out ! Great work and Emirates if your watching , get your sh*t together
My first experience of flying first class was with Emirates in April 2009 ( London Gatwick to Singapore (via Dubai) return ). At the first class check in counter I was greeted with a condescending " flying first class?" by the female employee. The tone was friendlier as soon as she saw my reservation and realised that I wasn't at the wrong counter. When I boarded the plane a stewardess came with a menu and said " dining on demand sir whenever you want to eat please order" . After about an hour into the flight I ordered a prawn dish....and waited for 20 minutes before the stewardess came back and said " would you mind having lamb or pasta instead but if you really want prawns I'll look for them". In the end I was served an awful chicken dish. Till today I don't understand what looking for prawns on that flight means. I have never flown Emirates since nor will I fly with them ever again.
'Looking for prawns' was crew speak for, 'that dish has already been reserved by the purser for his/her own crew meal'. FACT.
@@TheHayabusa09wow😅
I flew Emirates this year on this plane Auckland to London, business class, was so cramped and uncomfortable. So disappointed. Was in aisle seat and eating was terrible as I kept knocking arms with the chap in the middle seat, never again.
As mentioned in other comments, this layout may not so great for solo travellers, but it is actually pretty convenient if travelling with family. Tried Emirates for the first time a year or so ago when the Emirates network was still partly in pandemic mode and ended up with 777s on all 4 legs of the trip, flying with my elementary school-aged son so mostly had the 2 seats on the window side, but on one leg had to sit in the centre row, so put my son in the middle seat and it was fine; the seat on the other side was occupied by a stranger but with the divider up their presence was not really noticeable.
One annoyance is that it was easy to get the seatbelt trapped in the flat bed mechanism, and the storage space in the side of the seat, where you'd want to put your mobile, is inconvenient. Also the huge screens are a bit of a distraction, particularly on night segments. And the decor is a bit blingy for my taste. But overall it works well for our situation, repeating the trip this year. Mind you, if I were travelling by myself I'd certainly consider other options.
Worst Biz class seats have to be Air New Zealand, please treat us to an episode on that at some point 👍🏻
Definitely not the worst in the world. But dissapointing and overdue for replacement (which is on the way)
Great review as always Josh. Based on the astronomical prices airlines are charging these days to fly in business class, having a middle seat in long haul business should not be allowed. If they did ever offer discounts for the middle seat, they probably wouldn't reduce the price by that much where it would be worth while for the average business class traveller.
“Should not be allowed,” by who? You aren’t the only passenger on a budget 😂. Many families of 3 have no problem with the arrangement.
@@Ad-Lo I’m unsure as to how you’ve come to the conclusion that I’m on a budget based on my initial comment. I think you may have misunderstood the opinion I have expressed which i’m confident many business travellers would tend to agree with.
Since your average long haul business class traveller will usually be travelling solo or as a couple, I don’t believe airlines should be offering a middle sear in business and charge the same price for a poorer experience. In fact most decent airlines do not offer this.
If I'm 100% honest, the middle seat actually looks a bit nicer to me then the isle seats. It's a little cozier, you won'T get touched by crew memebrs or passengers on the way past your seat and you have these little seperation things you don't have on the other seats. I think I would be totally fine there and prefer only the window seats
I was thinking the same. it actually looks like the better seat to me than the isle seats
I actually love that middle seat. Gives you more privacy than an isle seat.
Answer C is the right one
This product 20 years ago would have been amazing but Know it is just outdated
hi Josh, super Video. Was the old Version of the Emirates Businessclass.
Great review Josh, certainly won't be flying Emirates with that business class configuration, certainly agree outdated considering most offer a 2 4 2 configuration in Business class on the 777.
I always check seat guru and look at seat plans before choosing which airline i fly with.
The upgrade lounge access thing is interesting. On the other hand it often is not a full business ticket. For example you might not get the additional bags that would usually come with business if you upgrade with Lufthansa.
What a rip off !
I once bid at a TAP upgrade auction and lounge at LIS was included.
@@Canleaf08 But the additional bags that come with TAP "executive" are not included.
Emirates are clear about it on their website based on personal experience
Hi Josh! I love your reviews and how real you are with them. In terms of that middle seat for business class...I thought it was a joke at first hahaha.
I like the smooth jazz version of September by Earth Wind and Fire playing in the background.
Hey Josh. We flew BC on Emirates in August. Singapore to Athens via Dubai. Totally underwhelmed. We paid for our flights. The A380 was great but felt very impersonal. Was like a conveyor belt on how they do things. Plenty of storage. Then 777 Dubai to Athens. No storage to put your stuff you want close by. Both flights food was cold. Our flights back was on 777. Staff on way back were heaps better and food was hot. We had were at Windows both ways. 777 aisle seats felt like you were in the aisle. No privacy. But seats were heaps more comfortable for sleeping than our final leg home on Singapore Air in BC on A350. Was like a rock. Next time to Europe we are going on Turkish. We flew them in BC in Europe from Athens to Istanbul and then Cappadocia. Brilliant staff and food was tremendous.
I agree. Tried Singapore to Paris via Dubai all in A380 business class last month. The lounge food in Paris and Singapore are outstanding, the free airport transportation is nice and the on board bar is cool. However, the service is too slow and you feel it's like economy service given the size of the cabin, and the food is very bad (bland and try).
If flying emirates obviously the A380 is the way to go, if possible of course. When not possible try to get F class on the 777 if you’re a regular premium flyer these upgrades to F are quite commonly available (with miles)..
The retrofitted 777 cabins (2-2-2) in J class are quite comfortable too
totally agree with you Josh. Been flying with SQ for more than 20 years across economy and business classes, and they're quiet consistent with great service and food. Not to mention the SilverKris lounge in Changi was so good! Since moving to Germany, i tried Emirates for DUS-DXB-MLA flights in both economy and business class. Not much to complain on economy, the DUS-DXB-DUS was so much better than the DXB-MLA-DXB leg. Then tried their business class, DUS-DXB-DUS was with A380, everything was great including the food! Crew was friendly and very accommodating too. But, DXB-MLA-DXB was such a disappointment. Bad food, the loo was small (shared with the pilots), seats were tight (config similar to your flight). Crew were good though. This leg needs so much improvement! And for the fare they charge, i felt so underwhelmed and cheated. In a week, I will fly with Turkish Airlines on business class, hope it's better. I just wish SQ will fly back to Duesseldorf again, it's such a hassle to go to Frankfurt.
tks . Lucky you make this. It helped alot of people avoid the scam
Hi Josh, love all your videos. As an ex emirates cabin crew member I couldn’t agree more! I’m glad you had great crew on this flight
Hi Josh, the seats in business class look out of place, they are big but you looked squashed in and is totally outdated by 10 years. Loved the who wants to be a Millionaire question lol.
Flew EK biz LHR-DXB in June (no 380 at bhx!). Newest cabin design. Was exceptional. 777 biz DXB-HKT-BKK, window seat, great service, but seat doesn't lie totally flat. Biz was near empty on all my 777 flights. Enjoyed eonomy more on the 777 return legs to bhx. Great video josh.
The first time I flew Emirates Boeing 777-300ER, was in August 2022. With the exception of the crew, I was very disappointed about everything else, to include the food which was barely edible. I was invited to give my opinion and I did. Considering I had flown Emirates Business Class Boeing A380 on a number of occasions between UK and Dubai, I was not prepared for the poor quality of Boeing 777-300ER. Therefore, please Emirates, either upgrade or scrap the business cabin section of this plane.
I have experience in Emirates as a cabin appearance staff and my review on your video is the hardworking, special attention and customer service of the Emirates crew is world class and at higher level.
Thanks Josh
Dear commentator, kindly enlighten what did you mean by "cabin appearance staff".
@@ks.p3219 cabin appearance staff rrefers to a person who Cleans , Sanitize, disinfect and re stock all cabin requirements before the departure of each and every flight ✈️ as required.
In simple English , He is Called an Aircraft cabin Cleaner ( interior )
Thanks
I hope i answered your question respectively.
@@imurankaggwa9200 thank you for your service, brother 🙏
That seat would actually be great for travelling with a small child in business class. In more contemporary business suites it can be hard being so far away from your 2-year-old kid.
do you work for Emirates, you found a positive in an awful seat
@@cooldood37 Lol , it is also good for emotional animal support.
My reaction to your thumbnail image was: o that's a nice looking premium economy seat 🤣
Could not agree more! I did this business class all the way from Perth - MEHH
Oh wow, Emirates? This was totally unexpected tbh. I had the same terrible experience on Turkish Airlines last year. It was the first time I found out there middle seats in business class.. I was so shocked I still complain about it lol
Thanks for the video🥂
Yeah i get that.
Turkish Airlines is such a great airline.
I dont get whats going on inside their heads thinking that 2/3/2 Biz class is something people are okay with...same for emirates.
Amazing review Josh! I hope Emirates see your video and takes this as a positive criticism to activate a change on their Business Class product.
I mean, Emirates is a great airline it has one of the best crew, excellent economy class, brilliant Entertainment system. But, it has to be holistic. I think an update to business class B777’s can make Emirates a superb airline.
I just flew American Airlines 777-200 from Phoenix to London in Business Class. It was very nice. 1-2-1 configuration.
I flew business class on Singapore Airlines,Auckland-Singapore-UK (return fare),that's my main choice only!.Thanks for your awesome 10/10 honest flight review👍
I was senior cabin crew with EK for over 20years and I do believe, as all crew did, that customers 'upgraded to J/C' through whatever means, were being utterly ripped off for being denied access to the business class lounge. As you stated, 95% of other airlines allow this. And of course, said customers voiced their annoyance in this matter once on board and were told to write direct to Tim Clarke for an explanation! Also, being an upgrade, crew would be informed to take your meal choice last, so as to give priority to full fare paying customers. If only you knew what went on those galley curtains!! Oh, and please be aware that filming in Dubai without another person's, knowledge or permission is an offence and can result in huge fines. This is noted on the visitors guide to the UAE.
Incorrect. EK does not allow it period. Unless for advertisement, HH has to permit it.@@c_t_z_n
Agree 100% I had some disappointing trips with Emirates and stopped using them for that reason inclusive of extremely dismissive and hostile despite myself being very polite and friendly .... its a too big "machine" to have any room for criticism or ability to be flexible ... and they rank among the most expensive business classes to travel on!
Wow - I just can't believe there's a Business Class product out there with a 'middle seat'. Having just flown Etihad Business from Heathrow to Sydney return, I'd have been so annoyed to find a middle seat in there. Great video - thanks for sharing this!
great video, good points. thanks !
I happen to travel often between Europe to the Far East. Fortunately I am not obliged to pay for it, my company do it and I’m grateful.
Occasionally get upgraded to First, but find it ostentatious and fussy. You are quite right of course, I am looking for a consistently pleasant trip. A Hardworking but calm, efficient but unobtrusive crew is desirable. I do find Emirates wildly inconsistent, considering the premium price you are expected to pay. El Al and EVA and Qatar excellent, Singapore airlines likewise. Emirates, along with a clutch of underwhelming premium European airlines are way guilty of living on past reputations, by obsessing on all the gimmicks bells and whistles, they miss what a business traveller in that expensive seat really wants, some rest. Thank you for your fun and informative reviews.
I agree with most of what you are saying, but to be honest, the type of passenger flying business class these days is not the same as years gone by. Having flown EK BC multiple times I have seen the change in the type of passenger, it also depends on the destination. Sometimes there can be a lot of children even small babies in bassinets. So if you fly BC for the peace and quiet, it’s not always what you get.
It is insane, all Business Class experience is about Lounge and comfort on board. If you take away one of those (even it is an upgrade) this experience means max of premium economy. Shame on you Emirates.
Another great vlog Josh
Had you considered a review of the holiday charter airlines, Air Transat, TUI?
The premium cabin of both Air Transat and TUI offers good value for the money.
Josh, just got back from honeymoon in Chennai for three weeks. Flew Emirates 777-3 on all four sectors from and to BHX through DXB. Never been on the 777 with Emirates only the A380. Flew economy as we always do. It was fine, average, what you would expect. Food though was very good I thought and the crew on DXB - BHX were really nice, friendly and smiley (not something to be taken for granted in economy in my experience. I did feel that when we walked through the business class product that I would not have liked to pay the increase in premium in what seemed to be offered. No real privacy, looked to me to have a flat bed, bit of extra gaudiness and a bigger TV. When you consider what is offered on other aircraft in their fleet it does seem a bit much to ask to pay thousands more for that product.
Emirates depends on their branding. The first thing people think about when they hear Emirates is their first class, massive lounges and great soft product. I think because of that they can charge a premium for what would otherwise be an inferior product and people will still be happy to pay for it. Great review again 👍
Emirates is the epitome of marketing hype
I had the misfortune of getting the middle seat in economy on a emirates 777 from Tokyo to Dubai .. the guy on the aisle seat proceeded to pull the blanket over his head and sleep for 8 hours, In the end I had to climb over him to get to the toilet never again also the seat width is 17" on the 777 which isn't really suitable for 10 hours plus flights
I've done the middle seat in business on an overnight flight. Was a mad dash back to my home for what became the saddest of reasons. I had no choice of seats as it was Dec 23. Poor people around me as I was annoying - I did explain why and they were really nice to me. It is not a seat I would normally pay for.
Looking at the 2x3x2 business class configuration on a Emirates Boeing 777-300ER makes the old fashioned 60s style 2x2 business class seats on Air Koryos Ilyushin Il-62M and both their Tupolev Tu-154B and Newer Tu-204 100/300 narrow body airliners look and feel more comfortable to travel on.
Flew Emirates once from Manchester to Johannesburg via Dubai, cattle class, in late 2019. Never again! Only 1 item carry on bag allowed & no exceptions (in their T&Cs). I had an additional small 'man bag' containing my Passport, wallet, keys, tissues etc. which was made to go into my checked-in suitcase (after taking out my Passport, keys etc, & putting them in my pocket). My carry on bag weighed in at 0.2Kg overweight & I was made find an item which bought it underweight. The lightest thing was my Chromebook, with internal battery! Which as far as I know shouldn't go in check-in luggage for safety/the battery could set on fire, reasons... However, I saw other passengers carrying handbags & carry-on bags while we waited at the gate... Maybe I was unlucky as the first person to check-in for the flight from Manchester, however the 'different rules for different people' miffed me...
Yeah, middle seat in biz class should be iilegal for sure. I'm traveling to Tokyo next year on Emirates from Glasgow, so really appreciate your reviews on the A380 biz class. Thanks for all your hard work in making the airlines accountable. Happy flying ✈️
The ground and duty free staff is so rude that most people just stopped flying Emirates, they are extremely important nowadays as a lot of time is spent with them… so many good airlines to choose from.
I flew Emirates Biz class Dubai - Toronto on A380, which as a 1-2-1 configuration. The flight was awesome, only flight that was better was SIA business class.
Hi @Josh Cahill,
What are your thoughts on the proposed El-Al route from Israel to Melbourne? Will you fly on it? Just a thought as it seems like a great alternative flying from Australia and then connecting to flights in to Europe as the only other alternate is Singapore and then the Arab airlines. What are your thoughts?
I would advice to avoid Israel at all costs. Illegal land grab, human deaths and suffering can not be validated by any convenience or money.
not worth dealing with racist Israeli security for a transfer lmao, easier to go through sg as we always have here in aus. trust in the Arab airlines is at a low after doha airport incident recently, so maybe a good option for some, but majority will probably stick with sg.
@@notdroidbot2348 I haven't been to Israel yet, so I cannot comment, but have noticed their connecting flights to most of Europe and haven't heard much about luggage being lost. As for "racist", yes, I have heard about that in Arab countries, especially when they disrespected our passports and the animals on them. That is why I normally us SG, and in the past Cathy. Now, if that "Project Sunrise" actually took you from Melbourne/ Sydney to Athens or Rome and get a connecting flight from there to all the other destinations in Europe, that would also have been great, but Project Sunrise seems to be stalling while El-Al seems to be progressing. That is why I asked for opinions and if @Josh Cahill was considering it.
I will say one thing I do really appreciate about Emirates service is the actual cutlery and the food is pretty good, especially when compared to really any other airline in economy. Haven't been on all of the airlines in the world, I must say I do rank Singapore's experience is better. I recently flew from JFK-SIN, for business, in premium economy and it was a very nice experience for such a long flight.
We flew Emirates on Biz class in Mar 2022 to Dubai. The service was bad and for a 8 hours flight we only had a meal, to make matters worse the meal was bad as well. We were on some type of seats, the seat was uncomfortable as it was not wide enough, we too had the same issues about the Biz lounge, our discount ticket had no lounge access. ☹ Now we only fly SQ or Qata.
Not having longue access just created a two tier business class
Josh, do you think there is a chance they noted 'you' in the middle seat and booked the original neighbours to other seats? Or were you just lucky? Still, I guess you have to do it over again, with people next to you 🤣🤣🤣
I don’t think they know who I am. I was just very lucky I guess.
@@JoshCahill scamtrax knows you very well.Also what about that they threatend to sue you?
Josh no one in EK had an idea who you are but I hope they work on the honest review to improve their product.
Agree with Emirates being tight on Business Lounge. I recently bought Business Special (No online Business alternative, bought 3 months in advance) No chauffeur collection or Lounge access included and the cost was more than normal Business
Scamtraxx 😂😂😂.
I remember flying Turkish Biz with 4 seats in the middle..😅 lots of legroom, but the guy next to me decided to use some of my space too. Lol
Have been flying EK many times and always been informed that lounge acces is not included in upgraded tickets. Great video tho!
I completely agree with you. Their business class is trash. Honestly, the Air India business class is a lot superior than EK. EK business class reminds me of any premium economy. They should remove it as it from the jurassic age. The ultimate business class in today's aviation age is the Qatar QSuite, a truly magnificent product even better than SQ business class.
The first time I flew this out of Adelaide to Dubai I saw it and asked to be reseated ( full fare ) but was told it was full , ( I had a little secret up my sleeve ) so I told the manager I wouldnt be travelling this evening and needed my luggage offloaded - hmmmm - a delay - I don’t think so - SEVERAL staff were reseated and I got a window 😮absolutely the worst business class Config well after NZ but never again thanks and the food was terrible - great review Josh
That’s a great travel hack - but then at the same time you paid for it. Interesting that they prioritise staff over paying customers.
The fact that you were banned from the lounge is a example of bad customer service. Even if this responds to an understandable management decision, they should a) Inform clearly of this when upgrading the ticket, and b) Let the uninformed customers enter the lounge whilst infoming them that this is not including in the upgrade (i.e only this time).
Great honest review Josh as always. Great work. Middle Seat should be illegal
I think even United is doing away with such seats.
C.
United international is all Polaris now , no middle seats. they only use the terrible 2-4-2 on domestic , mostly to Hawaii.
@@michaelpanzarella7490
I haven't been to Hawaii in years, but I'd imagine they keep those around to maintain some consistency with say, a narrow body (737/757) they might use on the same route.
Thanks for your video, I like your honest reviews. I want to add that Emirates is also declining in term of Economy service and their land services. In comparison to other airlines like (Saudi airline ) which has significantly improved, I would go with Saudi airline. I strongly encourage you to do reviews for trips on economy class from Jeddah/KSA to Washington D.C (on Saudi airline) , Doha/Qatar to Washington D.C (on Qatar airways) , Dubai to Washington D.C (on Emirates) and Amman/Jordan to JFK (On Royal Jordanian), and then compare their services in term of on board service, food provided, and the hygiene level.
I suspect some people might actually like the middle seat since the raised panels on both sides make it feel more private than the aisle seats
BC Middle Seat is indeed a no go for me unless traveling as a family or group of 3. The no lounge access I don’t understand. Either you travel in a certain class, or not. Interesting learning from this video again.
I would avoid them whenever possible as an act of solidarity with persecuted groups in their country.
Thank you for having morals!
I will have to fly this configuration in a few months and I’m aware of this below par business class but if I get a good crew I’m sure it will be ok
I remembered the rude Emirates ground staff at Gatwick Airport back in 2017!
Usually the middle seat is what I get upgrading from economy class using miles.
I upgraded to business with Avios on Qatar 2 weeks ago and lounge access was not included. Luckily I have Sapphire status so they ensured that I had lounge access
Sometimes the lounge access and the amenities there can change the perspective. I lobe the Emirates lounge @Dubai. Also food wise, I would rate them super good, the food, selection, the beverages all were fantastic
same as qatar. upgraded ticket does not allow lounge access. that's why i carry Priority pass as back up.
if the airport supports PP… Most domestic terminals not.
Thank you Josh, love your work ❤
Oh my gosh yay i love this so much thank you Josh i am a huge Emirates fan and always fly them overseas
I know this video is a year old, but I enjoy the 777 BC setup, I have a family of 3 and it works perfectly for me. I do not like their economy, and have seen a decline in how often I get upgraded as a Gold member for a decade (and Platinum for a few years). Good video, thanks again, I never thought about the middle seat from a solo travelers perspective.
Josh Great review ! Wow your Business class experience on the Emirates B773 looked very underwhelming I would have been gutted if I had payed for it . I’ll stick to flying Y class on Airlines . Quiz (A) 😀