Hi, this video did exactly for me what I was hoping, it got me started to use flow designer instead of a workflow. I was able to build a workflow to do exactly what I need! One thing that had me stumped for a few minutes was when you assigned the item to the flow. It took me a few minutes to realize that you had created the Process Engine section. Once I realized that it was a simple thing to add the flow option to my form configuration. I'm mentioning this in case someone else has the same issue.
Hi Gaurav, existing catalog items in global scope, if I want to make use of Flow designer, should the flow be created in a custom scope as opposed to Global scope (as per the best practice).
Hi Anil, You have to enable the Flow for Service catalog via Plugin. This is the plugin. Flow Designer support for the Service Catalog plugin (com.glideapp.servicecatalog.flow_designer)
Hi, I am missing the "End" statement afeter the "If" and the "Else". Can I just ignore them or is it better to add them ad the end of an If, ElseIf or End? Greets Wim
Hi Gaurav, very good morning!! I noticed that "Flow for Service Catalog" is really slow in comparison to "Workflow" Can we do anything in order to optimize its performance??? We have to show "stages swim-lanes" for indicating the activity progress on the requested item details page (on service portal => widget). But it's not reflecting the stage progress made by flow on first load just after requesting for the service catalog item and we can see stage progress only after 1-2 manual page refresh, which is really disappointing for us. It was working very well with the workflow but we have to migrate workflows to flows.
You are right Anil, even I have observed it that task gets created little later which is quite faster in Workflow. I don't think this is something we can do as this is related to Core platform Functionality. We can raise it to ServiceNow via HI Portal or may be we can try community where ServiceNow Employees can answer.
great example for begineer to understand how to execute catalog via flow designer... Thanks keep up the good work
Hi, this video did exactly for me what I was hoping, it got me started to use flow designer instead of a workflow. I was able to build a workflow to do exactly what I need! One thing that had me stumped for a few minutes was when you assigned the item to the flow. It took me a few minutes to realize that you had created the Process Engine section. Once I realized that it was a simple thing to add the flow option to my form configuration. I'm mentioning this in case someone else has the same issue.
Hi Gaurav, please upload video that shows, how to send email notifications through workflow whenever any record is insert or delete
This was really helpful. Thank you so much.
Hi Gaurav,
Could you also upload a video to show automate Catalog task creation using look up table with Flow designer?
Thanks for the video
Hello Gaurav, Good video. But I am not able to find Service Catalog option under trigger option. Is there any option to be enabled.
Hi Mayur, You have to enable Service Catalog Flow Designer Plugin.
@@SAASWithServiceNow Thanks Gaurav. Now I found the option.
Hi Gaurav, will you be able to show if you have multiple approver as a result of the lookup action
Hi Gaurav, existing catalog items in global scope, if I want to make use of Flow designer, should the flow be created in a custom scope as opposed to Global scope (as per the best practice).
I cannot see the "Flow" field under the catalog item "Process Engine" tab. I can see only two options "Workflow" and "Execution Plan".
How can I see the "Flow" field option to select the created flow ???
Hi Anil, You have to enable the Flow for Service catalog via Plugin. This is the plugin.
Flow Designer support for the Service Catalog plugin (com.glideapp.servicecatalog.flow_designer)
Thanks a lot.....I got it after enabling this plugin!!!
Hi,
I am missing the "End" statement afeter the "If" and the "Else".
Can I just ignore them or is it better to add them ad the end of an If, ElseIf or End?
Greets
Wim
I think you don’t need it.
Hi Gaurav, very good morning!!
I noticed that "Flow for Service Catalog" is really slow in comparison to "Workflow"
Can we do anything in order to optimize its performance???
We have to show "stages swim-lanes" for indicating the activity progress on the requested item details page (on service portal => widget). But it's not reflecting the stage progress made by flow on first load just after requesting for the service catalog item and we can see stage progress only after 1-2 manual page refresh, which is really disappointing for us. It was working very well with the workflow but we have to migrate workflows to flows.
You are right Anil, even I have observed it that task gets created little later which is quite faster in Workflow. I don't think this is something we can do as this is related to Core platform Functionality. We can raise it to ServiceNow via HI Portal or may be we can try community where ServiceNow Employees can answer.
Thank you so much for your quick response. Sure, will check with HI Portal and if I got something from them will update here.
@SAASWITHSERVICENOW - do we have possibility to run parallel approval using flow designer, like to approval task at the same time.
Hi please upload the imposets and tranfermap