Ecuagenera Pop-up In Indonesia - My Experience With Collecting Pre-orders From Ecuador!
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- Опубликовано: 4 май 2022
- Ecuagenera is a aroid nursery from Ecuador with a lot of efforts spent on conservation of aroids in-situ. In this episode, I cover the first Ecuagenera event held in Indonesia as I attempt to pick up my pre-orders from them. It was a disaster thanks to import customs and an inefficient pick up system. I share the full experience of this pre-order pick-up fiasco, interviewing Mr Pepe Portiilla who is the founder of Ecuagenera as well as a friend Uthe, who was badly affected by this process. I had to split this episode into two, with tomorrow’s episode focusing on rehab and rescue of the plants. If you are interested in that be sure not to miss it!
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I wanted to pause this and say THANK YOU FOR SAYING THIS!!! when I got into the plant world , I would see people with hundreds , the more - the more rare - the bigger the better !! And I tried to maintain that quickly , I went into debt (not a lot but even a few hundred bucks is too much) and now I’m at a point where every single day I’m spending hours tending to plants , rehabs , seedlings , cuttings , not to mention I am a mom to 3 children - one of them beings 8’months old! I’m overwhelmed I’d an understatement . So I really appreciate you being transparent about the “not so good” when collecting plants. We need to bring awareness to this , so others know we’re not alone! Thanks again!!- and I feel excited to watch your journey and follow along purging with you!! Esp the plants that don’t bring me any joy just stress
We need to find a bit of balance and get a manageable/sustainable collection that brings us joy. I hope you find that balance soon. Mom’s are badasses! You rock for having 3 and caring for them. 😀😀😀
Well you are so lucky!!! Ecuagenera is a glorious plant company with unbeatable prices!! Enjoy!!! On the other hand,what a mess happened with the picking of plants...too stressful the whole situation..good God!! I m really so sorry for you having to go through all this with your customs...😔
🙏🏽 thank you
Great feedback ! Thank you
So passionate about your plants I love that…hoping things get easier for you!
Thank you. Its been getting better day by day
Love your video and how honest you are about being overwhelmed with too many plants. Do want you have to do so you could go back and enjoy your plants again good luck.
Thank youu.
I am so excited to be able to go to an Ecuagenera pop up in 3 weeks. I’m beyond grateful to be able to attend one. I had to look this video up and rewatch again to see what to expect etc. thank you for sharing
Depending on where you are, the conditions are usually better than they are in Indonesia
OMG! They go all the way over there too?! Their American headquarters is a few hours away from me in Florida. That's so great to see them over there! Amazing store with a fabulous selection at unbeatable prices. Thanks for sharing, Sean!
Thank youu. So nice to see them expanding. It looks like they will have a much bigger challenge in Indonesia.
Oooo, I wanna go there!!! Stay safe, Sean!
So sorry about the stressful experience. Breathe out and plant on.
Thank youu
Your videos show us good the bad and the ugly of plant 🪴 people struggles. I hope that the plants that made it to you are salvageable. Everyday is a lesson.
Ecuagenera is excellent if you live in a country with efficient customs 😀
I have only one from there, best root system when I got it and it’s still doing well after a year. I live In the US, bought it at a pop up plant show, selection was unreal. You are right, it all depends where one is at.
Remember that time when a lot of people actually afford to buy Ecuagenera plants? The excitment! The thought of buying and caring for new species, imported all the way from across the globe and at reasonable prices, excited us! and I thought those customs issues back in Feb would be sorted out by the time we receive the April batch. Oh I was so wrong. It was even worse than the Feb batch? I mean, the delivery to Bogor, the cuttings incidents? The people from Ecuagenera told me that they will no longer import to Indonesia. So now we should buy Ecuagenera's plants from importers which will cost us 3-4 times than the actual price? *loud sigh
Thanks for the tour - always a joy to come along virtually. I am so glad to see that you are still wearing your mask. My country has relaxed the mask requirements and almost everyone has stopped wearing masks. I still wear a mask and people look at me like I’m from Mars. But I am determined to proudly continue wearing my Mask.
People should be able to wear anything they like. Mask wearing is a sign of respect and discipline. It reminds people to keep distance and that there are a small % of people who are still vulnerable and high risk of death.
There are no benefits from wearing a mask . It doesn't do anything but collect germs and bacteria and shows that you submit to whatever they tell you. You're are clueless.
I’m so sorry with all the craziness! I’m glad ecuagenera is branching into Indonesia but it seems things didn’t go well this time. Hopefully they can learn from this to have better future outcomes. Try not to feel too much stress Sean! It’s really hard to let go of plants… But you can’t take care of your plants without taking care of yourself❤ good luck with the plant purge😢
Thank youu 😀 Im getting better day by day
I am sorry to see/hear you being so emo / upset! I can see you are practically shaking ... wow!
hope you are able to rehab them ... and I hear you about having too much ...
Keep well
Thank youuu. its time to go on a strict plant diet haha
Sean, I'm so sorry that you and your friends are having a horrible time with the shipping from Ecuagenera. I buy a lot from them and I've learned over time to request and pay for Express shipping from Florida. My plants arrive in 2 days in good shape. Starting this year, I've also picked up plants from their pop up events in San Antonio and Houston. The plants from the pop ups are in excellent shape. Perhaps there is a steep learning curve for Ecuagenera in shipping to Indonesia. Once the company figures out the process, I think that the customer experience will improve by leaps and bound. I thank you for this video in particular as I can see that you are just stressed out, but still making the video!
Thank youu. And yes Indonesia is way too far and customs far too unfriendly for them at this time.
awwwww... your fern (towards the end of the video) was trying to comfort you or say "please don't get rid of me" 🙏
😅😅
It is 48 hours flight from Ecuador to Philippines with an overnight layover in Qatar whenever i order from Ecuagenera. I also ordered for other people last yr but I stopped this year not due to stress with the logistics but a total disappointment with the importer. Our customs here is already acquainted with plant imports so it usually just takes several hours for them to inspect the plants and then they OK for release from the airport warehouse. from there the importer will bring it to his own place or any nearby place where customers like me can pick them up. We usually order 600 to 1200 plants per shipment (mine is just around 50 to 60 pcs from that). Its really nervewrecking when a delay happens but Ecuagenera gives customers a few days for customers to report any damaged plant upon arrival. I think i will have to agree with you that there are some plants thats already dying even before they reach our countries as the roots are all brown and all leaves yellowing. Either Ecuagenera packed them too early before the flight or maybe have suffered from the sanitizing chemicals.
I hope some day plants are so diversified that we no longer have to ship them internationally. Especially since their natural habitats are being decimated at an alarming rate
@@onlyplants Agree! as much as we want to help our local growers and sellers and our country's economy, it was cheaper to buy my dream anthuriums from Ecuador even with the cost of importing them added. We dont have much TC labs here for ornamentals so (Filipino) rare anthurium growers mostly propagate manually which takes more than half a year usually that's why it is pricey. I hope both Philippines and Indonesia catch up on Thailand with tissue culture so that we dont have to endure these stressful situations and consequently, stops the poachers thats raping our forests.
I used them couple times to buy plants to Singapore. They always been shipped in good shape, for me as well as for my friends. Like you, I’m in favor of sourcing plants locally but if something is not available in local market (or is overpriced), ecua is a great place. Cheers!
Singapore is so good about importing plants (and free trade of most product categories)
I'm SO happy that ecuagenera has a room in Berlin cause it makes it quiet easy to get plants to whole EU from there. We have never had problems with theirs plants, at least i don't know a person who had. And that's why i don't order from Indonesia, cause the shipping is way too expensive. So i can understand You well!
Thank youu.
I feel your pain man, dealing with custom is a nightmare.
Nice gesture from Ecuagenera…. Expanding their market also trying to look for place of plant reservation here in Indonesia. We are blessed to live on the equatorial line, and especially in Java island…living surrounded by more than 50 active volcano mountains, from the most western side to the most eastern. Most fertile kind of soil we have, but at the same time always worry about the eruption… 😅😅😅😅
🙈🙈
Ugh I feel you with the customs pain - I live in Australia and it’s almost impossible. From what I understand even if you are allowed a specific species you have to pay for them to grow it for 3 months in a government facility to ensure it’s healthy etc. I understand we have to protect our ecosystem but 😭
Woooh Australia is impossible I heard. I can imagine plant prices being insanely high and staying high.
@@onlyplants it’s the same in NZ - for example a philodendron florida beauty here cost around $2k for a single leaf cutting 😭
Hi Sean,such a shame that some of those beautiful plants didn't make it😥,id love to own plants like that but we can't get them into New Zealand due to our customs.thanks for sharing this experience ❤Hayley
Woooo New Zealand is even further from Indonesia 😌
Sean you are very lucky to be able to import, in Australia we cannot import any plants.
Whoaaaaaa
OMG.. But I do believe you can grow it by your own instinct ..they will grow lush and healthy with your green palm.. 🙏
Thank youu
OMG at some point I could feel the tension u all went thru sooo much confusion.
🥹
Haha, I bought an Anthurium villenaorum and a P. rugosum from ecuagenera too a few weeks ago.
They all shipped fine, but they weren't directly international orders. I ordered in the European ecuagenera shop.
I was so excited for the rugosum. Such a fun plant.
Sweet! The rugosum is notorious for being difficult. Good luck with it!
@@onlyplants fingers crossed it stays healthy. 🤫🤞
Pls remember that this is an hoby that u like. And keep things calm so u can enjoy it to the fullest
🙏🏽🙏🏽
I got some plants coming to one of their pop up shows as well!
Wooooo
💚💚
Here in the Philippines we're still wearing a mask too. Sad to what happened to the plants.
Thank youu
Nice video
Nice interview and all explanations🌿
You live in Asia, and your gardener can’t keep your plants alive🫣…
😬😩 How can I ever leave my plants…
Hope they are all well now💚
Enjoying your videos, big time💚
Haha thank youu. I have 3000 pots of plants encompassing many species including carnivorous etc… I cannot blame him for the mistakes fully 😀
@@onlyplants Amazing! (insert smiley) Numbers don't matter. They are all a part of your life.
Your helper/gardener hopefully did their best. Got no one around knowing plants...
❤️🌱
I ordered over £450 of cymbidium orchids on my third order from Ecuagenera and this was supposed to include delivery from Germany to Scotland. A week after my orchids were in their pots in my greenhouse I received a bill for over £130 for delivery! I didn't pay them and I never bought from them again. 100% of my orders only had 97%/99% of what I ordered. Beware of Ecuagenera!
Its a large company, family operated… Im sure there are flaws and they are trying their best. I would dispute their shipping charge to them and explain it. I have a feeling they will understand. And yes they have shipped wrong plants before… but I dont think any business is perfect.
Wow. This seems like it was such a disaster. Sorry you had such a negative experience. I’m in the United States and more than half of my collection is from Ecuagenera, with most of them coming directly from Ecuador, only a few from the Florida nursery. The few problems I’ve had, they have always made right. It’s the easiest place to import from, here in the United States. I’ve had nothing but good experiences with the company. I really hope they can smooth out the import in Indonesia the way they have here.
Thanks for the share! I’ve heard wonderful things about their US distribution.
I’m from Texas and have never ordered from them because of the fear of not getting the best plants I’ve seen a lot of people complain about the quality and unorganized events. I just feel like there trying to do to much and not making sure they grow the best plants for the customers.
I always expect to rehab the plants from ecuagenera. Then pleasantly surprised when I don’t have to..
😀😀
Sad. But we have similar concerns about the workaround in customs in general. For whatever reasons importing is a fussy ordeal
It shouldn’t be ☹️
Video with abundant energy #wink. Hopefully the process get better later and taking this as lesson learn. I keep misfocus on the fern over your shoulder. What kind of fern itu kk Sean?
Its a fern that appeared out of nowhere in my pot hehe. Its a stowaway
Hii im from Magelang. Same as you, I ordered a decipiens and picked it up on april 22, it was not in a good condition to start with.. now it's just a stump and a little root without any leaf.. I just hope my decipiens would grow again. I was so stressed last week but now I am more relaxed and just thinking like whatever meant to live would live on but if they die then it's their time to rest.. 😂😂😂
Yeahhh this was a lesson learnt 😀
What do you expect from ‘local’ custom? If custom doesn’t clear goods on time then the rest will just be logistic nightmare for the importer while facing many enraged customers.
It is disappointing when we look forward to getting new orchids and have to deal with the beaurocracy! I have not ordered from. Ecuagrnera, although now they have taken over a nursery in Germany (I grow my orchids in Spain ... come see what's going on in my collection 🤗) it 9s probably a better purchasing experience having a source in Europe, directly and not having to worry about customs, delays and then dead plants! 😑
Orchids must be tougher as they need CITES which is more strict?
@@onlyplants yes 👍🏼 and there is no priority for live plants to get the paperwork processed quicker. The seller should have all that factored in so these things don't happen at customs. When I buy from Brazil directly it is all part of the purchase and of course more expensive but .. I used to take the risk and go the direct route anyway and some orchids were great, others not so much
I feel you Sean with regards to your customs, same situation with Philippine customs & the Bureau of Plant Industry here,they make it so hard for us with so much red tape & corruption to get an import permit.
Filipinos aren't even allowed by law to care for Phil endemic plants, so what happens is big farm exporters sell endemic plants to other Asian countries esp Thailand then Phil plant importers, buy our endemic plants propagated via TC mostly from this countries to be sold back to Phil hobbyists. That's the irony & sad state of the Phil plant industry, if ever there is.
Oh nooooooo thats really sad! Would love to explore Philippines sometime though.
17:35 i was one of "the other two" lol. I felt really bad for her, i can't imagine the headache she endured during this pop-up disaster.... Thankfully my plants arrived one month later in "alright" condition. But the whole experience kinda "turn me off" in the plant hobby. Especially at buying plants. For two months I ended up neglected my ecuagenera imports and my plant collections in general.
Yeah rare plants are not for everyone. My common plants are ones that bring me joy and calm.
Hi, I am from the Czech Republic (EU) and I ordered the Philodendron Luxurians in Ecuagenera last year. Unfortunately, the plant did not manage the way and died. She just rotted. Nothing remained.
I've sobered up ever since and I'll never buy a plant from them again.
Thank you, I sincerely really thank you for this video.
Sean, I feel for you, plants are just like other puppies, so if Ecuagenera takes people seriously ( it’s not just a “business”) then they should run it more responsible otherwise too quick to expand it without thorough structure then it won’t survive in a global market.......during interview with the CEO, I can totally see his attitude is different from other interviews with American youtubers, so ......I hope they will change
omg so much drama, I would be so upset!
Indonesians are used to these. We are quite patient ahha
I'm sorry,breathe ,listen to soothing music,have a cup of tea and think of what you need to do.Try to relax,im sorry this happened to yiu.
Thank you
Hello i just wanted to ask how iam going to take care of my monstera deliciosa and how i will identify if my monstera is borsigiana or deleciosa?
wait for it to mature a bit, the deliciosa will have these frills behind the leaves at the top of the petiole, the borsigiana will not have it. The borsigiana is actually good enough for home collection, the deliciosa require a so much space to reach maturity 😀
@@onlyplants thank you so much botanist 1 more question is my micans can have bigger leaves than my palm?
Sorry you had a bad experience, but I think it’s part Ecuagenera an Customs. First time importing too your Country an unforeseen problems. All the orders it a major job, I’m sure things will smooth out in the future. I love Eucagenera 💚PS. I know you were upset, but Eucagenera doesn’t know your friend Jeff, it could of been someone trying too steal plants. I really feel bad for your having this experience.
Thank youuu. Jeff runs his family business of garden center for over 30 years 🙈 they are a big business
You pre order and then they bring them to the event when they come to your city ?
Yes 😀
Are you still in Bandung?
Hello, that video was filmed 5 months ago 😅
I feel so bad for uthe. Good people always get screwed over:/
🥲
No offence but- they’re probably understaffed due to COVID and this affects the customer. Unfortunately this is just something the consumer has to get used to these days. I love your channel btw 💕
That is also a possibility. But the pickup portion could have been well thought up… saving us a lot of miles and days…
who assured you that Jakarta is in Bogor again????
The Ecuagenera customer service lmao
@@onlyplants oh they know better than a Jakartan?
do ecuagenera have a local indonesian partner? if so, they need to step up. selling expensive products like these with this kind of service is a big no no.
They do have a local partner. From the looks of it they are not competent.
@@onlyplants ya looks like it. Sorry about gia. Didnt know about it til later. 😞
What a plant disaster
🫣
What a freckin mess!
😅
Indonesian custom is a horror!too
Much birocrazyyyyy
Why are you still wearing a mask? Take the damn thing off.
Perhaps you missed him saying "Omicron is spreading like crazy here".
Also, my body my choice? I dont mind if you don’t wear a mask 🙃 but personally it doesn’t bother me and it I am glad not many people can recognize me in public.
I just got married, and 25 people were infected with COVID at the wedding because no one wanted to wear a mask. In case you haven't noticed, we are still in a pandemic.
Plant loving people should be more considerate for other people’s welfare, so wearing a mask is responsible and respectful, and it’s allergy season too, how do you know if people next to you sneeze is from covid or allergy or.......
While you were hiding behind your mask, which only cheats you out of oxygen, our rights have been taken away. This was never about a virus.
Wishing you all the best in the future in whatever road you take!
I really feel for you, what a nightmare Sean! 🫂
Thank youu