Refund Initiated For Order | How to Handle Customer Returns on Amazon

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  • Опубликовано: 3 окт 2024

Комментарии • 20

  • @FastTrackFBA
    @FastTrackFBA  3 года назад

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  • @lukeneedham98
    @lukeneedham98 3 года назад +1

    Great video mate thanks for the clear explanations, happy new year!

  • @englishwithme9922
    @englishwithme9922 2 года назад +1

    so even if you get your item and sell it, the fee was deducted and in total you lost money or just made even depending on your purchasing price right with shipping ,

  • @alejandro.colson
    @alejandro.colson Год назад

    Hello Sr., ¿do you work at amazon returns?, if so I need help. Amazon stole from me.

    • @FastTrackFBA
      @FastTrackFBA  Год назад

      Greetings! This is Sid from Fast Track FBA's Service Team.
      Although I may not be equipped with the answer you're seeking, I encourage you to tap into the knowledge of Tom's Facebook community. Tom usually interacts there and could provide the assistance you need.
      Check it out: www.fasttracfba.com/facebook.

  • @roxanagonzales4997
    @roxanagonzales4997 2 года назад +1

    Hello, am new but What happened if customers ask for a refund without returning items will Amazon pay me ?

    • @FastTrackFBA
      @FastTrackFBA  2 года назад

      You need to talk to Amazon about that like an email or creating a case. I haven't encountered that yet.

  • @nancysstoresmith7214
    @nancysstoresmith7214 3 года назад +1

    hello, Could i ask one question? customer ordered that item May 1, 2021, then AMazon customer rep refund when cusotmer request refund on
    July 14, 2021. how hard to a seller? Any ways can aviod this, please?

    • @FastTrackFBA
      @FastTrackFBA  3 года назад

      We're very sorry to hear that mate. It really depends on the reason why the order is returned. You can create a case to Amazon and ask them what happened.

    • @nancysstoresmith7214
      @nancysstoresmith7214 3 года назад

      @@FastTrackFBA Thank you so much for your reply. Actually, i created a case and they just reply that they want customers have better shopping experience.....Amazon do not anything when cusotmer violates policy...They always protects customersw with no reasons...
      Anyway, thank you again.

  • @TheGreenTeam
    @TheGreenTeam 3 года назад

    Great stuff mate 👍. I am new to this game, I have listed my product almost 15 days ago but still hasn't sold anything. BSR is under 10K and there are everyday sales I have checked through jungle scout . What would you advise me to make my first sell? I am the lowest in price but no reviews at all as I am new seller.
    Please help me.
    Thanks

    • @FastTrackFBA
      @FastTrackFBA  3 года назад

      Sorry to hear that. It sounds like you are doing private label with is different to arbitrage. I would recommend looking at "how to get items selling", it sounds like you might have a product that is not going to sell as well as expected and so trying to find videos on "how to get sells with a bad product" (I am not saying your product is bad) but what they show will help you start to get sales

    • @TheGreenTeam
      @TheGreenTeam 3 года назад

      @@FastTrackFBA Thanks for replying mate but I am doing arbitrage not private label. It's wireless headphones and there are daily sales of that product.

    • @FastTrackFBA
      @FastTrackFBA  3 года назад

      Interesting, are you sure you are on the buy box? Open a chrome incog mode window and search amazon for it
      Amazon is really sneeky in that it shows you on the buy box of your own products when your not

    • @TheGreenTeam
      @TheGreenTeam 3 года назад +1

      @@FastTrackFBA No, I m not on buybox.

    • @FastTrackFBA
      @FastTrackFBA  3 года назад

      @@TheGreenTeam that would be why you need to get on the buy box