Hello, We are sorry to learn of this unacceptable situation, and we would be happy to look into this further. May we please ask you to private message us with the full address and telephone number associated with the account? Thank you
I agree with Janeen Smith. No use of app instructions at all. I also called an inquired about having someone to help with the app and was told that they didn't do that. So you can certainly pay them but get no help at all. I will be looking into replacing this system and i would not recommend anyone to get it. There are many other security systems now.
This is from 2014 as well, their App has been updated since this video. This is just their administrative app, not the pulse or control app to arm or disarm your security system. The app itself is pretty basic and self explanatory.
Hello Ray, Thank you for reaching out to us. I'm sorry for the frustration that this causing. We would love to assist you. Could you send us a private message with your phone number and address where the account is located for further assistance? Tiffany
This app is not user friendly. I'm try to change the battery and cannot find video on how to do so.
Hello, We are sorry to learn of this unacceptable situation, and we would be happy to look into this further. May we please ask you to private message us with the full address and telephone number associated with the account? Thank you
I agree with Janeen Smith. No use of app instructions at all. I also called an inquired about having someone to help with the app and was told that they didn't do that. So you can certainly pay them but get no help at all. I will be looking into replacing this system and i would not recommend anyone to get it. There are many other security systems now.
This is not working😢
Hello. Please log on to spr.ly/6056wRogp to access MyADT. Thank you.
ADT pulse
my mobile app is NOTHING like this. Also, most of this video explains how to pay ADT. Nothing on use of app.
This is from 2014 as well, their App has been updated since this video. This is just their administrative app, not the pulse or control app to arm or disarm your security system. The app itself is pretty basic and self explanatory.
This is absolute rubbish, I have an ADT account and it won't recognize me - infuriating
Hello Ray, Thank you for reaching out to us. I'm sorry for the frustration that this causing. We would love to assist you. Could you send us a private message with your phone number and address where the account is located for further assistance? Tiffany
Eventually when I did get an answer from a rep, the whole thing was resolved. Still frustrating but problem solved