Yes 💯. I had a supervisor, she was amazing and I learned a lot from her. She always said keep records, write everything down, it's the only thing that will cover your behind. And years later that served me right, I almost got fire because of an accounting decision. Thankfully I had the notes to prove who and when requested the change on direct orders. And the best thing was that it was on a program that once you wrote something no one was able to change or tamper with. So people keep notes of everything If possible, it's the only thing that may work on your favor later on.
“That’s not the point the point is that I need you to be on top of it okay that listen when I asked for an email just send it” They literally did, and had the receipts. She’s completely incompetent.
I have always believed that if you try to front someone off in front of others and are proven wrong, you should APOLOGIZE in front of ENTIRE original audience.
Love this. I once had a manager from another department try to call me out infront of a weekly meeting that we had between Supply Chain (me), Sales (her), and a couple areas of Production. She claimed I dropped the ball on something a couple weeks prior to the meeting. I then reminded her I just returned from maternity leave earlier that week and that someone else was overlooking my duties during that time. Never called out the person because the person was just doing the best they could with the situation given. But omg if looks could kill. That manager was so pissed I stood up for myself and said it was impossible for it to be my fault as I wasn't there to cause the damage. Managers need to take leadership courses.
@@misakichan4044 lol ain't that the truth. I honestly just think corporate in general has made it so that if you ever admit you made a mistake you are forever tainted. So you simply just don't admit to mistakes.
A good supervisor really would do that. They would at least send out an e-mail saying, "Hey Jamie, Veronica, and I got to the bottom of it, and the screw up was completely on me. I just somehow missed the e-mail. Apologies to both of them, and keep up the good work, everyone. I'll do better next time." That's how an actual adult would handle it. I've had a boss who did that regularly, and everyone loved him, would go the extra mile for him, and was sad when he retired.
I swear I worked with this woman! And a lot of people left the company because of her (including me). Never figured out how she keeps her position in spite of a boatload of complaints, but she's still there.
Yes, I agree. Let’s go back to the zoom meeting and update everyone. Balance is very necessary in power, balance in authority, and balance in apologies publicly when an adult is wrong.
My manager doesn't even read the email and yet requested me to send her the email ASAP. I do put a read and delivery receipt to cover myself to. I've now started flagging the email so it appears as a task for her‼️. Sending her an email and applying all the settings just so she gets and reads the email is a full-time job.😒 Thanking for doing these videos. Reminds me am not alone when it comes to working with terrible managers.
I was a manager of a group of engineers and PhDs in the nuclear business. I didn't make mistakes very often, but I always owned up to them when I did. One gains respect when you admit there are things you don't know and admit there are things you could have done differently.
ALWAYS keep a paper trail. Incompetents or assholes, ALWAYS cover your tracks. Always send copies involving various levels of management to ALL level of management.
Just this week my supervisor apologised that he overlooked to follow up on an email. Then he traced back the history and we proceeded to close the issue. No big deal, sometimes we just need a few minutes to check back and recall what is outstanding.
I have SO been there. My team and I were called out, at the afternoon startup meeting, for apparently either stealing or failing to properly document 45 000 screws that went missing. This discrepancy was discovered by an audit, 45 days after the yearly inventory. We were informed, publicly, at that start-up meeting, that an investigation was going to be performed and an answer was going to be found as to how this happened. Then next day, we heard NOTHING. The word that spread around the plant was that there was no investigation and the issue became a "It never happened". What actually happened was an inventory error that was made by management and then when the discrepancy was found by the auditing team, instead of using their brains and questioning how could 45 000 screws be misplaced within 45 days, they went with the easiest solution, thievery. They jumped to the wrong conclusion and accused 3 teams of being at fault. When one team pushed back, they took a second look at the results and closed the investigation. No apology was ever offered, since no incident was ever officially documented. Nice eh?
Brilliant to see a follow up from that video. Maybe you could show us what happened when Veronica recorded her boss telling her to fil e paperwork incorrectly. But realistically HR would likely go after Veronica for sneakily recording her boss and fire her for any minor transgression that's the real world of work.
Depends on the state. Some states allow for Single Party Recording, which allows you to record anything you're involved in, but you might not be able to share it with the public depending on the law. CYA by recording your interactions and phone calls with the people you don;t trust, even if you have to record only your responses.
Make sure a copy goes to your private off work email, include a screen shot and if you have the option for a read receipt put that sucker on! And if you have to go that route, make sure your lawyer is up to date. Some bosses like to play around too much, then get heated when you bring the receipts out on them
lol at work yesterday my supervisor got us all together and wanted to grill us abit about how he ordered double the amount of material we needed and somehow it was are fault. I just started laughing and walk off
It's crazy how many of those managers are out there. The other week we missed a shipment out to a customer because the manager mistakenly deleted the order from our shipping schedule, then went to blame the shipper for not shipping out the order that he accidentally deleted. I'm in charge of the shipper/receiving crew, so when a member of my team was being blamed, I started questioning who deleted the order off the schedule that night. Then the same manager who was at fault twisted it around again and started blaming me for not properly informing my team of what was expected to ship out that night, and said that I should've made it clear what was supposed to ship out, and I should've caught his mistake. I don't understand how someone unable to take accountability for their actions is given a manager position.
It's because they don't understand that why they are paid more than the crew. Lol at my last job the toxic garbage was backed up by the top becase they couldn't find another to take her management spot.
This happened to me... when she knew she f up and tried to blame it on us she was expecting this "you should read my mind and question me about something that is completely new to you so that we dont have an incorrect output" I stood in silence, did not say a Word but never did any other favor or whatever for her again
If your not sure of the facts as a leader, check them before jumping into something. As a leader you should never call someone in your team out in a public call. You check tge detail first challenge them privately if appropriately, bt always have their back publicly.
My phylosophy: "Lets just look for a solution and not for the one who f*cked up, mostly because, perhaps, I could be the one to have f*cked up". Later on, you can speak in private to the person who made the mistake, and ask them politely not to do the SAME mistake again (because thats how we learn: We f*ck up, learn our lesson, and go on with our lifes. A solid method that has worked for MILLIONS of years....) Eventually I quitted my position as supervisor. To much hassle for to little money.......also, I was not promoted further because if I was, there would be nobody to step in to supervise the nightshifts every three weeks, because "women didn`t do nightshifts" in that firm (yeah! equality!). Life as a humble peasant is better. I am only accountable for my own stuff.......also, no nightshifts for me...........
I always give people an out if they forgot to email me that had a deadline. "Hey So-And-So, can you send me your Whatever email again, because I may have deleted", even though their behinds were late on it.
I usually just forward the initial email that shows when and whi it was sent to. I also make sure cc everyone whi was on the initial email so that they can see that the email was sent when it was needed to be sent without me having to argue about it
Everybody, everywhere needs Veronica's voice! They need to find it within because the more of us that find it within, the less of them there will be flailing about trying to throw us under the bus for their incompetence. Remember this and repeat three times a day: THERE ARE MORE OF US THAN THERE ARE OF THEM! EAT THE RICH! Turn middle management into glue and dog food. Do a horse a favour! LOL
The interesting thing is how self improving you become as a boss if you face up and apologize for messing up. See, when you do that, it means you are less willing to jump on other people in the future, even if only because you dont want to risk looking like an idiot again. And because you dont try to humiliate people publicly anymore, you find that your employees no longer HATE YOUR GUTS and are more willing to work with you when there are issues to fix them rather than to play hot potato with the blame. Like, in this situation, had the boss called veronica when she needed an email update, veronica would have said, "I sent that email to jamie on x date and my records show she opened it." Then the boss calls jamie who says "According to my records I sent it to you on x date and you saw it then." Then the boss can dig through her probably massive folder of old emails sorted by date and see that yes it was sent to her, she must have gotten side tracked or distracted and forgotten she got it, thank jamie for the help, and everyone goes back to work happy because nobody felt the need to defend their job, or to throw blame, or that they were being called out, they just reported the chain of events and the problem got solved.
Always keep a "paper trail" because if your boss messes up they will absolutely blame you for it 100%.
That's not the point
Oh yes, I have had to use the trail many times. Sad, but true.
💯! ALWAYS keep a paper trail with dates and times when you feel something isn't right. It will help you win your case in court.
Yes 💯. I had a supervisor, she was amazing and I learned a lot from her. She always said keep records, write everything down, it's the only thing that will cover your behind. And years later that served me right, I almost got fire because of an accounting decision. Thankfully I had the notes to prove who and when requested the change on direct orders. And the best thing was that it was on a program that once you wrote something no one was able to change or tamper with.
So people keep notes of everything If possible, it's the only thing that may work on your favor later on.
A leader who can’t admit her human faults is weak.
And be prepared for their retaliations because they now look bad. Girl, you made YOURSELF look bad.
It happens all the time. Managers never admit when they’re wrong and never apologize.
A leader who can’t admit their mistakes is not a leader
@@mmedu4975 You nailed it!😉
And a jerk and will be disliked and….will never be able to get people to go above and beyond for them.
“That’s not the point the point is that I need you to be on top of it okay that listen when I asked for an email just send it”
They literally did, and had the receipts. She’s completely incompetent.
Thanks for repeating what happened, Pat. No one else but you understood; we were lucky you explained it.
That department head is absolutely 💯 INCOMPETENT!
She's not incompetent, she exists to make a point. Looks like you got the point, well done.
I have always believed that if you try to front someone off in front of others and are proven wrong, you should APOLOGIZE in front of ENTIRE original audience.
Precisely! A public offence requires a public apology.
“That’s not the point” yes it is! 😭🙄
I just left a toxic job/boss for the same type of issues. It’s never their (supervisor) fault.
A toxic person blames all others. It's part of the creed
Narcissistic and other toxic types never take accountability. It’s always someone else’s fault.
Love this.
I once had a manager from another department try to call me out infront of a weekly meeting that we had between Supply Chain (me), Sales (her), and a couple areas of Production. She claimed I dropped the ball on something a couple weeks prior to the meeting. I then reminded her I just returned from maternity leave earlier that week and that someone else was overlooking my duties during that time.
Never called out the person because the person was just doing the best they could with the situation given. But omg if looks could kill. That manager was so pissed I stood up for myself and said it was impossible for it to be my fault as I wasn't there to cause the damage. Managers need to take leadership courses.
Make that how to be a decent person course.
@@misakichan4044 lol ain't that the truth. I honestly just think corporate in general has made it so that if you ever admit you made a mistake you are forever tainted. So you simply just don't admit to mistakes.
All of them?
@@misakichan4044 Take that course too, because clearly you're not.
@@NotWorthBeans16 You know all of corporate executives personally, do you?
A good supervisor really would do that. They would at least send out an e-mail saying, "Hey Jamie, Veronica, and I got to the bottom of it, and the screw up was completely on me. I just somehow missed the e-mail. Apologies to both of them, and keep up the good work, everyone. I'll do better next time." That's how an actual adult would handle it. I've had a boss who did that regularly, and everyone loved him, would go the extra mile for him, and was sad when he retired.
A good supervisor would read her emails.
@kathleenmccrory9883 everyone makes mistakes. Good folks apologize, and don't make the same mistakes again.
People who own it never get promoted. People who blame it on others get promoted
Find me the boss who actually does that and you'll find a team who is FERVENTLY loyal.
@@therealbahamut I'm that guy.
These people absolutely hate each other. My goodness! 😂
Spend one hour in that environment and you'll start to hate everyone and everything, always and everywhere.
This is a toxic work environment
I love how Veronica is refusing to let that zoom call go!!! 😂😂😂
I swear I worked with this woman! And a lot of people left the company because of her (including me). Never figured out how she keeps her position in spite of a boatload of complaints, but she's still there.
1: She could know the higher ups 2: She was known as "Goose neck" from high school 3: Put the errors and mistakes all on the employees and not on her
@@FrankWolenczak In this case... 2 and 3.
She managed to rise to the level of her incompetence. Perfect demonstration of the rule.
@@FrankWolenczakgoose neck is crazy 😂😂😂
Yes, I agree. Let’s go back to the zoom meeting and update everyone. Balance is very necessary in power, balance in authority, and balance in apologies publicly when an adult is wrong.
My manager doesn't even read the email and yet requested me to send her the email ASAP. I do put a read and delivery receipt to cover myself to. I've now started flagging the email so it appears as a task for her‼️. Sending her an email and applying all the settings just so she gets and reads the email is a full-time job.😒
Thanking for doing these videos. Reminds me am not alone when it comes to working with terrible managers.
I was a manager of a group of engineers and PhDs in the nuclear business. I didn't make mistakes very often, but I always owned up to them when I did.
One gains respect when you admit there are things you don't know and admit there are things you could have done differently.
LMAOOOO this is why I wholeheartedly am DONE with corporate !! All these fkin games!
Omg I’m having fkin nightmare flashbacks! Why are ppl like this? 🤦🏽♀️
ALWAYS keep a paper trail.
Incompetents or assholes, ALWAYS cover your tracks. Always send copies involving various levels of management to ALL level of management.
Just this week my supervisor apologised that he overlooked to follow up on an email. Then he traced back the history and we proceeded to close the issue. No big deal, sometimes we just need a few minutes to check back and recall what is outstanding.
Looks like boss lady dropped the ball BIG TIME!!!!!!!
Go Veronica. She don't play.
My work life. Veronica goes through the same thing as me daily.
Me to.
I have SO been there. My team and I were called out, at the afternoon startup meeting, for apparently either stealing or failing to properly document 45 000 screws that went missing. This discrepancy was discovered by an audit, 45 days after the yearly inventory. We were informed, publicly, at that start-up meeting, that an investigation was going to be performed and an answer was going to be found as to how this happened.
Then next day, we heard NOTHING. The word that spread around the plant was that there was no investigation and the issue became a "It never happened".
What actually happened was an inventory error that was made by management and then when the discrepancy was found by the auditing team, instead of using their brains and questioning how could 45 000 screws be misplaced within 45 days, they went with the easiest solution, thievery. They jumped to the wrong conclusion and accused 3 teams of being at fault. When one team pushed back, they took a second look at the results and closed the investigation. No apology was ever offered, since no incident was ever officially documented. Nice eh?
As a teacher of 28 years the most powerful, respectful thing one can do as a leader is apologize when an apology is warrented.
Its pure magic.
Tommy… that 28 years is doing you dirty right here.
*warranted
“It’s “
I am hoping they don't teach spelling.
Brilliant to see a follow up from that video. Maybe you could show us what happened when Veronica recorded her boss telling her to fil
e paperwork incorrectly. But realistically HR would likely go after Veronica for sneakily recording her boss and fire her for any minor transgression that's the real world of work.
Depends on the state. Some states allow for Single Party Recording, which allows you to record anything you're involved in, but you might not be able to share it with the public depending on the law. CYA by recording your interactions and phone calls with the people you don;t trust, even if you have to record only your responses.
This is why I bcc every email I send.
Make sure a copy goes to your private off work email, include a screen shot and if you have the option for a read receipt put that sucker on! And if you have to go that route, make sure your lawyer is up to date. Some bosses like to play around too much, then get heated when you bring the receipts out on them
Dear Lord this is sooooo accurate
lol at work yesterday my supervisor got us all together and wanted to grill us abit about how he ordered double the amount of material we needed and somehow it was are fault. I just started laughing and walk off
It's crazy how many of those managers are out there. The other week we missed a shipment out to a customer because the manager mistakenly deleted the order from our shipping schedule, then went to blame the shipper for not shipping out the order that he accidentally deleted.
I'm in charge of the shipper/receiving crew, so when a member of my team was being blamed, I started questioning who deleted the order off the schedule that night. Then the same manager who was at fault twisted it around again and started blaming me for not properly informing my team of what was expected to ship out that night, and said that I should've made it clear what was supposed to ship out, and I should've caught his mistake.
I don't understand how someone unable to take accountability for their actions is given a manager position.
@@thyruos6499 I would of respected him more if he admitted his mistake
It's because they don't understand that why they are paid more than the crew. Lol at my last job the toxic garbage was backed up by the top becase they couldn't find another to take her management spot.
Janet is a poor manager
I wouldn’t let this go…
This happened to me... when she knew she f up and tried to blame it on us she was expecting this "you should read my mind and question me about something that is completely new to you so that we dont have an incorrect output" I stood in silence, did not say a Word but never did any other favor or whatever for her again
Yep I have had this happen to me and I would not back down.
I just created a folder for 'VERONICA' so I can refer it to my other coworkers.
I used read receipts even with CEOs… There was another way to track you email that you sent as well, can’t remember what that was right now though… 😅
I hope they will realize how foolish they look when they do things like that.
I remember being the person to send my product some receipts so she could use it in a blame game call and MAN did that feel goooooood
Managers like this deserve to be either demoted or fired.
If your not sure of the facts as a leader, check them before jumping into something. As a leader you should never call someone in your team out in a public call. You check tge detail first challenge them privately if appropriately, bt always have their back publicly.
My phylosophy: "Lets just look for a solution and not for the one who f*cked up, mostly because, perhaps, I could be the one to have f*cked up".
Later on, you can speak in private to the person who made the mistake, and ask them politely not to do the SAME mistake again (because thats how we learn: We f*ck up, learn our lesson, and go on with our lifes. A solid method that has worked for MILLIONS of years....)
Eventually I quitted my position as supervisor. To much hassle for to little money.......also, I was not promoted further because if I was, there would be nobody to step in to supervise the nightshifts every three weeks, because "women didn`t do nightshifts" in that firm (yeah! equality!).
Life as a humble peasant is better. I am only accountable for my own stuff.......also, no nightshifts for me...........
I am the Veronica at my job. I’m just a little bit more professional with my directness. 😂
Veronica and Jamie is right the manager is wrong
I always give people an out if they forgot to email me that had a deadline. "Hey So-And-So, can you send me your Whatever email again, because I may have deleted", even though their behinds were late on it.
I usually just forward the initial email that shows when and whi it was sent to. I also make sure cc everyone whi was on the initial email so that they can see that the email was sent when it was needed to be sent without me having to argue about it
Everybody, everywhere needs Veronica's voice! They need to find it within because the more of us that find it within, the less of them there will be flailing about trying to throw us under the bus for their incompetence. Remember this and repeat three times a day: THERE ARE MORE OF US THAN THERE ARE OF THEM! EAT THE RICH! Turn middle management into glue and dog food. Do a horse a favour! LOL
I wish I found these videos when i was at a call center
And around and around we go, but nothing ever gets resolved!!! 😉
i can forward the email i sent to you out of my sent box which will include the date time stamps? what? no? not necessary?
This happened so many times to me in a previous job. Needless to say I am no longer there.
Screw that "all due respect", no respect given if no respect received
❤❤❤
Standard crap here. Even when the boss screws up, they refuse to own it.
If Kamala Harris was like Veronica id probably vote for her
The interesting thing is how self improving you become as a boss if you face up and apologize for messing up. See, when you do that, it means you are less willing to jump on other people in the future, even if only because you dont want to risk looking like an idiot again. And because you dont try to humiliate people publicly anymore, you find that your employees no longer HATE YOUR GUTS and are more willing to work with you when there are issues to fix them rather than to play hot potato with the blame.
Like, in this situation, had the boss called veronica when she needed an email update, veronica would have said, "I sent that email to jamie on x date and my records show she opened it." Then the boss calls jamie who says "According to my records I sent it to you on x date and you saw it then." Then the boss can dig through her probably massive folder of old emails sorted by date and see that yes it was sent to her, she must have gotten side tracked or distracted and forgotten she got it, thank jamie for the help, and everyone goes back to work happy because nobody felt the need to defend their job, or to throw blame, or that they were being called out, they just reported the chain of events and the problem got solved.
Here comes the bus
A leader should be able to admit her faults no matter what
Jamie sounds a lot like Veronica.
😂😂😂
Ugh I hate office politics.
Here in asia if u talk like this it goes way beyond disciplinary talk penalty
Are these skits or real?
We need part 3!!!!!