How To Close The Deal: 1. Tonality & Asking The Right Questions 2. Understand Why They're On The Phone They're trying to sell themself on you/product already. Don't go over features. If they're at level 1-5 of ready to buy: Ask 2-3 questions to know how likely they are to buy. Reverse psychology: "I'm sure WOM works for you." " That sounds good, what's wrong with that?" "$3-4k/month isn't bad, what's wrong with that?" "Seems like you're doing well already, what's wrong with that?" Show them the fear that is holding them back is the same fear that has always held them back. If they're at level 5-6 of ready to buy: Ask - "What are you looking to make?" "How is this going to help you?" "If you were to move forward, how would this help you?" 3. Future Pacing/Show Promise Land "In a year, if you were to come to this event, what would be the result of you coming here to learn how to X to get Y?" Everyone has a dream. Bridge the gap. 4. Never Thank Them, Say, "Congratulations, we look forward to working with you." 5. Control The Conversation If customers ask questions, you lost control. Ask redirect questions Prospect: "What is your guarantee?" You: "What guarantee are you looking for?" Prospect: "What colors do you have?" You: "Why do you care about the color?" "Why is the color so important to you?" (I personally think you ask "What is so important about the color?") 6. Get To The Deep, Subconscious, Personal Pain "Exactly, what are the results that you're looking for? Specifically, what have you done in the past to get these results. Just out of curiosity, precisely, what were you hoping to get from me today? 7. Never talk about your product/cost, unless you're convinced they're going to buy. "Do you have a specific budget set aside for someone to show you how to go from your [pain] to your [dream/dollar amount] You: Do you have a budget set aside? Prospect: No You: Would you be willing to spend $5/$10/$20k for someone to show you how to make $200,000? Never give price first. 8. If you can't get a number from them say, "The investment is $X." Wait and do not speak until they say something, no matter how long it is. 9. If you get a "No." "If Will can show you exactly how to be the next best podcaster and you have a chance to be in front of millions of people on a weekly basis, is it a question of the value or the money? You're a smart business owner, which one is it?" 10. If there is push back about how personal it is: "I understand that these questions are personal. In order for me to serve you best, I need the answers to these questions." 11. Show them you have the power in the situation. Never let the prospect hang up on you. "If you're not willing to be open now, how can we ever be able to help you move forward? This isn't just about the product. The product is just the tip of the iceberg. The real transformation happens when we change what's happening on the inside. Everything you're getting is a result... of what is happening on in the inside. If you don't like what's happening on the outside then we need to start looking deep on the inside. If you're not willing to do that, then this is probably not for you." Hang up. 12. Believe in what you're selling 3 things to ask yourself about the product you're selling: -would i buy it? -would I pay double for it? -would I sell it to my mom/friends? 13. Confirm Commitment If you close too early, you'll get buyer's remorse. "What card would you like to put this commitment on?" "You're not going to wake up tomorrow and call me and say that you've had a change of plans or that you need to think about it?" "When will you get that back to me?" These commitment questions make people not want to "look stupid" by going back on their word. 14. Don't Give A Shit About What Other People Think 15. Stay True & Congruent To Your Message/Purpose 16. Ask "How do I get better today and tomorrow?" Success will come. Doesn't mean be rude. Relationships get better. Relationship to money gets better. Spiritual relationship is better People come into your life. People lack confidence, vision, and clarity, and want to be part of it.
" You need to help winners win more " Priceless!!! Looking back, the hardest time I've had selling anything has always been with average uneducated consumers that are brimming with mistrust, contempt and their own inability to understand what they seek.
Thanks for this video, but let me clarify - so this Sales Funnel, essentially filters out most of the prospects so that by the time the person gets to the end, who ever got to the end MUST be ready? So what about market competitors? How would this apply to a highly competitive product like financial services, Mortgage Lending, finance products, car sales, internet aggregate inquiries? What I took away from this was, ONLY focus on that select few that are 'suckers' enough to go thru the long journey / sales funnel, do not speak to anyone who is not a 'winner' only those that make it thru the filter and are FOR SURE ready to buy...and then close that one person who is FOR SURE ready to buy? So this will help me close on the phone up to a $10k product, BUT the prospect MUST BE READY, MUST have participated AND completed the Sales Funnel, be filtered by a 'service provider' and then it gets to the "CLOSER" to make it happen? What if I sell to businesses or sell to consumers AND I don't have a Sales Funnel? I think the funnel has done most of the closing, what separates a closer from a 'coaster' is that a Closer can close regardless of a Sale Funnel and regardless if massive competitors are also hunting for that same prospects and that prospect is like most of society, they dont want a funnel, they want a company to compete for their business.
it makes sense to leverage a sales funnel because it's like a salesperson you don't have to pay, doesn't complain, doesn't get tired and works 24/7. It does the heavy lifting and allows the prospects to autoselect themselves. However, they still won't invest high ticket unless they speak to another person, enter the closer. The closer also prevents buyer's remorse. Having a sales funnel is simply a more efficient way of doing things. I don't mean to be disrespectful but that last line of prospects wanting a company to compete for their business is one of the most limiting things ive ever heard in sales. the prospect has a problem and you are the doctor. doctor doesn't justify, doesn't compete, he barely says hello to you. he diagnoses your pain and provides you a solution. If your leg is broken and you tell him you want to wait a few months or it's too expensive he'll look at you like you're crazy and say come back when this problem becomes urgent and ill amputate it for you
I've seen some great stuff here, but this guy is all about me me me... Look how great I am and what I've developed! Sorry dude, if that's the persona you're taking to clients, you ain't closing.
Would this kind of selling apply for products? I mean, I sell B2B Organic Honey export and local stores. I have the feelling that this kind of advices mostly apply to Services, am I wrong?
You obviously didn't do your research on this guy. He comes from the "Dan lock clan " and has no verifiable stats to prove that the " media" knows him as the " one call closer " What media? Who have you worked for besides Dan Lok? I clicked on a couple of his free webinars where he will spill all his secrets. The whole webinar was nothing at all except about how great he is. And what little he did give was so basic, you could have got more info from a book at the library. He charges $4500 for his course. Give me a break!
In 30 plus years of sales, I’ve never had anyone be truthful enough to tell me the DIFFERENCE between Sales and closing! And, explain how to “cross over” to become a TOP CLOSER. Jay On is clear, concise, great presence and motivating. THIS is why people call him “The One Call Closer”. Wow!!
I am in love with this guy though I am a guy since with this video he has helped me know my true passion & clear my confusion about my career. Thank You So Much!
How To Close The Deal:
1. Tonality & Asking The Right Questions
2. Understand Why They're On The Phone
They're trying to sell themself on you/product already. Don't go over features.
If they're at level 1-5 of ready to buy:
Ask 2-3 questions to know how likely they are to buy. Reverse psychology: "I'm sure WOM works for you." " That sounds good, what's wrong with that?" "$3-4k/month isn't bad, what's wrong with that?" "Seems like you're doing well already, what's wrong with that?"
Show them the fear that is holding them back is the same fear that has always held them back.
If they're at level 5-6 of ready to buy:
Ask - "What are you looking to make?" "How is this going to help you?" "If you were to move forward, how would this help you?"
3. Future Pacing/Show Promise Land
"In a year, if you were to come to this event, what would be the result of you coming here to learn how to X to get Y?"
Everyone has a dream. Bridge the gap.
4. Never Thank Them, Say, "Congratulations, we look forward to working with you."
5. Control The Conversation
If customers ask questions, you lost control. Ask redirect questions
Prospect: "What is your guarantee?"
You: "What guarantee are you looking for?"
Prospect: "What colors do you have?"
You: "Why do you care about the color?" "Why is the color so important to you?"
(I personally think you ask "What is so important about the color?")
6. Get To The Deep, Subconscious, Personal Pain
"Exactly, what are the results that you're looking for? Specifically, what have you done in the past to get these results. Just out of curiosity, precisely, what were you hoping to get from me today?
7. Never talk about your product/cost, unless you're convinced they're going to buy.
"Do you have a specific budget set aside for someone to show you how to go from your [pain] to your [dream/dollar amount]
You: Do you have a budget set aside?
Prospect: No
You: Would you be willing to spend $5/$10/$20k for someone to show you how to make $200,000?
Never give price first.
8. If you can't get a number from them say, "The investment is $X."
Wait and do not speak until they say something, no matter how long it is.
9. If you get a "No."
"If Will can show you exactly how to be the next best podcaster and you have a chance to be in front of millions of people on a weekly basis, is it a question of the value or the money? You're a smart business owner, which one is it?"
10. If there is push back about how personal it is:
"I understand that these questions are personal. In order for me to serve you best, I need the answers to these questions."
11. Show them you have the power in the situation. Never let the prospect hang up on you.
"If you're not willing to be open now, how can we ever be able to help you move forward? This isn't just about the product. The product is just the tip of the iceberg. The real transformation happens when we change what's happening on the inside. Everything you're getting is a result... of what is happening on in the inside. If you don't like what's happening on the outside then we need to start looking deep on the inside. If you're not willing to do that, then this is probably not for you."
Hang up.
12. Believe in what you're selling
3 things to ask yourself about the product you're selling:
-would i buy it?
-would I pay double for it?
-would I sell it to my mom/friends?
13. Confirm Commitment
If you close too early, you'll get buyer's remorse.
"What card would you like to put this commitment on?"
"You're not going to wake up tomorrow and call me and say that you've had a change of plans or that you need to think about it?"
"When will you get that back to me?"
These commitment questions make people not want to "look stupid" by going back on their word.
14. Don't Give A Shit About What Other People Think
15. Stay True & Congruent To Your Message/Purpose
16. Ask "How do I get better today and tomorrow?"
Success will come. Doesn't mean be rude.
Relationships get better.
Relationship to money gets better.
Spiritual relationship is better
People come into your life.
People lack confidence, vision, and clarity, and want to be part of it.
Holy heck, what a reply Trenton! Thanks for adding so much value to #SalesNation!
Awesome!!! I just blew 10K a deal and this cleared up everything I did wrong!
This Video Found Me When I Needed It Most
🏆🏆🏆
" You need to help winners win more " Priceless!!! Looking back, the hardest time I've had selling anything has always been with average uneducated consumers that are brimming with mistrust, contempt and their own inability to understand what they seek.
Just like me! I'm done with average prospects who take me round in circles and yet want free services...Sell to winners is my focus this year...
Thanks for this video, but let me clarify - so this Sales Funnel, essentially filters out most of the prospects so that by the time the person gets to the end, who ever got to the end MUST be ready? So what about market competitors? How would this apply to a highly competitive product like financial services, Mortgage Lending, finance products, car sales, internet aggregate inquiries? What I took away from this was, ONLY focus on that select few that are 'suckers' enough to go thru the long journey / sales funnel, do not speak to anyone who is not a 'winner' only those that make it thru the filter and are FOR SURE ready to buy...and then close that one person who is FOR SURE ready to buy? So this will help me close on the phone up to a $10k product, BUT the prospect MUST BE READY, MUST have participated AND completed the Sales Funnel, be filtered by a 'service provider' and then it gets to the "CLOSER" to make it happen? What if I sell to businesses or sell to consumers AND I don't have a Sales Funnel? I think the funnel has done most of the closing, what separates a closer from a 'coaster' is that a Closer can close regardless of a Sale Funnel and regardless if massive competitors are also hunting for that same prospects and that prospect is like most of society, they dont want a funnel, they want a company to compete for their business.
it makes sense to leverage a sales funnel because it's like a salesperson you don't have to pay, doesn't complain, doesn't get tired and works 24/7. It does the heavy lifting and allows the prospects to autoselect themselves. However, they still won't invest high ticket unless they speak to another person, enter the closer. The closer also prevents buyer's remorse. Having a sales funnel is simply a more efficient way of doing things. I don't mean to be disrespectful but that last line of prospects wanting a company to compete for their business is one of the most limiting things ive ever heard in sales. the prospect has a problem and you are the doctor. doctor doesn't justify, doesn't compete, he barely says hello to you. he diagnoses your pain and provides you a solution. If your leg is broken and you tell him you want to wait a few months or it's too expensive he'll look at you like you're crazy and say come back when this problem becomes urgent and ill amputate it for you
I've seen some great stuff here, but this guy is all about me me me... Look how great I am and what I've developed! Sorry dude, if that's the persona you're taking to clients, you ain't closing.
samihussain147 Agreed. Mega-douche💯
So umm, what exactly does this guy do?
He’s annoying
Would this kind of selling apply for products? I mean, I sell B2B Organic Honey export and local stores. I have the feelling that this kind of advices mostly apply to Services, am I wrong?
You obviously didn't do your research on this guy. He comes from the "Dan lock clan " and has no verifiable stats to prove that the " media" knows him as the " one call closer " What media? Who have you worked for besides Dan Lok? I clicked on a couple of his free webinars where he will spill all his secrets. The whole webinar was nothing at all except about how great he is. And what little he did give was so basic, you could have got more info from a book at the library. He charges $4500 for his course. Give me a break!
One of my favorite episodes
+vinacelli awesome! Glad you enjoyed it!
In 30 plus years of sales, I’ve never had anyone be truthful enough to tell me the DIFFERENCE between Sales and closing! And, explain how to “cross over” to become a TOP CLOSER. Jay On is clear, concise, great presence and motivating. THIS is why people call him “The One Call Closer”. Wow!!
I need to position myself to be an expert...
What is Kayvon’s last name??
Very useful discussion. ..
That was as good as it gets when talking about sales and closing thank you so much for that interview
Glad you enjoyed it!
I am in love with this guy though I am a guy since with this video he has helped me know my true passion & clear my confusion about my career. Thank You So Much!
Damn what a spectacular episode and what an ending!
Hell yeah! I'm pumped you enjoyed this one Amos!
brilliant episode
Powerful content wow
This is a great video...Best Lessons on closing high ticket sales..
Great video
He has just one mentor and that is Dan Lok
Brilliant stuff Kayvon!
Glad you enjoyed the show! :D
Where is the free downloadable script he says is on his website? 12:52
Many thanks Will for a great interview with Kayvon.
+Barry Hall thanks as always Barry!
What service is Kayvon closing on
His coaching service.
Hi, Please share the link of call script pdf which was mentioned at your channel, I am unable to find it on Kayvon's website
Thank U Very Much for this beautiful insight to high ticket closer method! Thank U Kayvon!
This is the best podcast yet good job
Glad you enjoyed it!
Kayvon, I can feel the power within this man. The knowledge, the mindset
There’s a guy on the roof behind kayvon! Lol
Kayvon sounds like his "mentor" was Oren Klaff - "leave the 80% for Tony Robbins"
7442 Analytics His mentor 11:05 is Dan Lok htcmtl.net “Help winners to win more”
by far one of your best episodes.
Cheers Jarrod!
Thank you Kayvon. This is real jem.
Great stuff overall. Thanks
Very valuable information from Kavyon
Great insight!
What a podcast
I watch this several times (for a refresher) and it's the some of the best info I've ever seen.
🔥SMASH THAT LIKE BUTTON! 👍
Great value! Thank you!