A customer once took, 4 months to pay my grandpa for plumbing work. The next time the customer called for service work. My grand told told him sure I can come out in 4 months.
People will find way to screw you left and right and a valve with smitty plate is a 3.5 hour job even running there then to supply house and back then complete, You were still faster that at 1hr 45minutes you were that far she needs to pay up take them to court and make sure you get court cost too
@@farcyde2948 usually takes me 2-3 hours for the whole job, I left the water on while I was cutting tile, didn’t cut the water off til I was ready to remove the valve.
Most of them have no clue what is involved in any of these operations either. Freaking idiots should try doing it themselves and see how that goes. I framed a basement and hung sheetrock and then the customers taped it themselves. With a kitchen spatula. You wouldn't believe what it looked like.
Thank you, we have built our company to be very customer service oriented, we go out of our way to make sure our customers are happy and getting a high quality service for a very affordable price
You were going to be set up from the beginning. If the customer doesn’t tell you they’re leaving in the middle of the job, stop the work and have pay you what you estimate for completion price. My question to you is, how did you not know it was copper in the wall before hand, in order for you to come with the right parts?🧐
@PlumbingExplained I understand completely,I remember me and my brother,did a 4k concrete job,man it was tough,and it was stamped too!!,but yet the homeowner was looking around on it and shit,and said she didn't like it,but what anger me the most,was the job itself it's so beautiful,and my brother started to talk to her,later on we left our trash over their,and dip,sometimes is not even worth it,you win some or you lose some.
@@jacweber8 before i start no i don't support these people. But you misunderstood that part, he didn't know soo he had to go back ect, and because he had to go back the owners were short on time and had to switch
the BBB is basically a scam now. I used to work for the worst electrician in my whole town and they were BBB accredited because they pay a fee and got the A+ sticker.
As a favor to a good friend's brother I installed a small 8x12 kitchen for him for only $600. He withheld payment because I was late to his house by 45 minutes having a flat tire on the way over. I went back in with a crowbar and hammer to remove everything then he miraculously paid me.
That’s why u pressure the friend and tell him u dnt wanna do things cuz u respect him but that his brother is doing you wrong . If he won’t take care of it , u will .
@clownwrld7 as a tradesmen myself. Ppl find any excuse to not Pay for what you did. I had one guy renovating his whole basement. Place was full of dust and he had stuff down to protect his floor...because I didn't cover his floor twice changing out his furnace. He bitched my boss out for not putting drop clothes down over his already covered floors. Ppl just think they are entitled to discounts
I remember getting a job like this. The customer left a key under the mat and I let myself in. My boss said to change the shower valve out without making the hole larger. It was a moen. I turned the water off opened faucets including sillcocks. I used my torch to heat the soldered connections. Almost immediately after hitting it with my torch I saw a flare up of fire inside the wall. Somebody had stuck newspapers inside the wall. I had the cartridge removed already and had line to shower head connection pulled. A real WTF moment. I moved as fast as I could trying to use an extinguisher but I still felt heat. I just turned the water on let it run 10-15 seconds found the attic door and went searching. I dumped a pan of water down the shower wall then used mirror to make sure fire was out. I think I stayed an extra hour before being comfortable enough to leave after installing new valve.
The guy I worked for often scheduled jobs like this. Once I couldn't find the key to the door. I was at the right house. At least I thought I was. My boss told me to try using a credit card to get in. I'm lucky that I didn't get shot because after opening the door the people living there weren't happy seeing me. It took a thousand "I'm sorrys" but I was aqbleq to leave in 1 piece. Yeah the address on the order was wrong. SMH
Had a client not pay me for over 6 months whwn i was in lawn care. Came at me with the ole times are hard, ill get it to you when i can. Put him on a payment plan and he only paid the monthly minimum once. So finally, i told him to nut up the cash or im taking him to court. Then he wanted to say that i didnt perform the services completely each week. Lucky for me, i had GPS tracking on my mower that proved i was at his property for the same time each week. All of this over $400. He paid real quick when i put that lien on his house.
Liens don't always work. I didn't get paid once for about 10 years with a lien on their property. I was paid when I went to court against the homeowners kid. He was pissed when the judge added interest for the ten years I had waited.
@@stevesantiago9660I believe if they refi they have to settle liens like when they sell a property too. Waiting sucks but it’s awesome interest was tacked on!
They were ungrateful bastards. We need MORE plumbers, welders, mechanics, etc like you. When you are a professional and know your craft, you've got HATERS. Wear that as a badge of honor, my friend. Thank you for being the professional you are.
I'm a master plumber and I've had the same BS happen in the past and there are a few things you can do to remedy the "Cheap Bastard Customers" and my favorite one is giving them one last chance to pay me or suffer the consequences. If I supply the material and the ass wipe refuse to pay then the material goes back in the box it came in and I leave Hot 🔥 and Cold water lines open and of course the water stays off more than likely for hours until they hire another plumber which I intentionally wait for and tell him or her they didnt pay me and he probably will not be paid either. These fuckers need to be taught a serious lesson and blacklisted. Karma is fantastic if you get the chance to watch it in action but doesn't happen often enough.
Well, you just committed a potential crime. While you can put a lien on their home and make them pay, they can actually sue you for causing a damage and possibly for defamation. Not only you will pay for their attorney, new plumbing job, damage, loss of revenue etc, but also potential jail time. Do it legally thru the right channels. There is mechanics law which protects you, but it wouldn’t work if you make money under the table, skipping contracts and avoiding paying taxes.
Had someone try to withhold payment once, I just refused to leave until I had it, they threatened to call the cops and I asked them how they thought stealing my time, and materials would go for them if the cops showed up, when they hesitated I offered to call myself, didn’t take long to get my money after that little convo. They are now marked as payment up front(if they ever call)
@@dog2man1994if they're not total morons that won't scare them because they'll know it's a civil matter and they haven't committed a crime. of course you can't rule out that they're total morons
There is such a thing as a mechanic's lien. It takes a lot longer. But, get this. If they are professionals (as in they need to renew their license each year), they can't get their license if they have that lien over their head.
Had a customer who only wanted to pay half, even though he had an itemized bill of material and labor. My crew and I worked all night to pull in a 15kv 3 phase service and terminate it. So finally, I said that he should pay me what he thought it was worth, but not to call me again. He paid half, but a few months later he called again. He thought that I was kidding when I reminded him of our agreement. The nearest HI voltage contractor was 220 miles away and they didn't stock materials. He had no power on part of his system for 10 days.
Seeing this just breaks my heart. Im 51. Bern a plumber most alk my life. My dad started his business when u was a kid. I worked for him. When he passed, i started my own plumbing business . Last January i started my 19th year running my own business,and also, after many years of back pain, my legs quit working. One back operation got my legs working but still cant walk. Awaiting another operation. Pinched nurves. Ive lost my business, my home, most of my land. Wouldnt wish this on nobody. I used to have a damn life
@@PlumbingExplainedI think it would be good if independent professionals had a guild system, and paid into an emergency insurance fund. Then a person like that man could get bills covered for 6 months, while a provided lawyer sought government disability.
Fortunately I found a good plumbing company down the street from where I live. I've used them 4 times already. Each time paid in full. DON'T bite the hand that feeds you. When you have a good thing going, keep it rolling!
I'm not even a plumber and I've probably put in at least 10 of these valves I think it's fun. I'm getting so good now I've learned to wipe my joints where they look really nice
It’s probably an older couple they usually have nothing better to do then complain about stuff and if they have money they usually want shit for free, for the slightest inconvenience.
We had a fire back in '18 the contractors where paid beforehand. Made all promises: including painting the ceiling. Also the stuff they where paid for we are still waiting on 4 things including an already paid balcony
Agreed. It is impossible to get someone to show up, do the work and not gouge you. What contractor can be bothered to check that they have the right tools and/or parts before they go to the customer’s location? The contractor is obviously the center of the universe. A timid customer, that doesn’t want to push back against a contractor telling her that she has to wait or the job is delayed, but it isn’t “his fault” should not be allowed!
@@exteriorcrod2998funnily enough old people are usually more patient with this stuff. Younger people usually 30-40 are the biggest complainers in service business right now
That's one job I refuse to take anymore. I like the idea you cut infront the 1/2 connector leaving the same room to reconnect the shower value. Smart thinking bro
On my last service call, the day before Christmas I would tell the client "no charge, Merry Christmas". One year the customer asked me, "how long was the warranty good for?". I would have settled for Merry Christmas.
This year alone, I’ve turned down a good 15 to 20 jobs specifically because I refuse to deal with impatient customers. It’s always people with money too. It’s never the poor people that are impatient.
I like how you even went behind the fixture with your rag and not just the solder joint. Little details like that show the difference in someone that takes ownership of their work.
Thank you for sharing this experience. It makes me appreciate myself and the way that I am. I could never do this to another person who keeps caring as their #1 priority. Shame on these people and shame on their money that they kept from you.
That’s why we don’t do residential service work Customers complain just about everything. I did a free job once and the customer complained that it took too long.😂 We are getting new kitchen cabinets, and I asked my wife to be kind and work with the cabinet maker, it’s how people should be.
@@PlumbingExplained Yes, exactly! I’ve said this exact same thing many times to my kids, co-workers, fiancé, etc., etc. lol It’s true though. 💁♀️ Life’s golden rules & all. 😇
I hate doing inside work. Especially in people's master bathrooms. Charge them extremely high for inside work. Because so many problems that can arise. Smoldering smoke, foot prints. Personal items in the way, customers keep looking in asking questions getting in the way. I'll do the exterior and garage .
I’m a plumber and feel your pain. I had a customer that came to the door of her double wide front door in an arm slinging and I greeted her. She informed me that water was spraying under their very low home. I crawled under the home in the mud to fix her water that was spraying and flooded the crawl space. I crawled back out and cut the water off and replaced the bad fittings. When it came time to pay, she said she would have to pay me when she got her disability check. She said she would mail to the address on the invoice and never did. Could not get hold of her on the phone to try to collect. That’s why I went to work with a commercial company. Tired of dealing with home owners and especially nurses. Nurses will try to rip you off every time.
Being a general contractor retired after about forty years, I remember gathering at walk-throughs with owners,Architects and other contractors bidding the job. During the pricing phase, I would add 10 to 20K based on things the homeowner would say as a potential customer. The architect would sometimes call me and tell me I was low bidder and have the job - and I would say SHIT!
Yea some guys will solder with them in I’m not one of those guys but everybodies different, this was a new torch I was trying cause I didn’t wanna pull my whole kit up into this bathroom but this torch sucks
@@PlumbingExplainedI bought that benzomatic exact torch a few months ago. I hate it for most residential plumbing. The flame is much too wide for anything under 1". I like a narrower much more concentrated flame. This thing does the job but heats up everything so hot around it that it almost un-sweats the other side of a fitting. You literally can't leave the cartridge in without damaging it while using it. What's your favorite Torch for these jobs?
It’s unfortunate in our field, gentlemen, that people are like this We do our best to be safe, not only for the customer but for ourselves, especially this job being on the fourth floor When applicable, I try to put service valves in to help the situation so that water can stay on to the rest of the building or that unit in question However, that is not always the case as we will know The work that I saw was commendable spot on great job guys We get a bad wrap and sometimes we don’t always win and we all know karma will get them in the end Keep on keeping on Great job Michael, Arizona
When I replumbed my house (scrapping 65 year old galvanized), I put in a cut off for every different line to be run. No more hearing wifey complain, "How much longer is the water going to be off??"
This valve now has isolation shut offs so when the next plumber goes to repair it, he won’t have to shut the water down to the unit he can just turn the valve off
To all Husbands....ask the WIFE to help...involve her..YES I know she'll be more of a pain but..then she SEES why it takes what it takes. Remember in their World...5 mins of work...then 9 months of eating Chocolates on the Sofa and out pops a kid...5 mins work!!!
@ed631941 Wow. Bi-polar much? How on earth could asking a question about duration of repairs be considered belittling? Your comment sounds to me like you're casting aspersions at my betrothed. Which I take offense to.
@@ed631941 I sense little man syndrome from your comment. You’re one of those weird dudes that types in all caps for no reason because you think it makes you seem like a badass when in reality it does exactly the opposite. Maybe lay off of putting your hands on your wife for a while. Being aggressive towards women as a man makes you more of a woman yourself.
Under Promise Over Deliver. Come Prepared so you don't have to leave the job. Your very experienced but sometimes the best of break a couple of our standards on accident. They are paying our rates because we do over communicate and come prepared for anything. Your a good Plumber. Thank you for reminding us that of we let our guard down a little there's always a customer that will exploit it.
@@PlumbingExplaineddon’t think about it like that. The moment they thought they could stealing your hard work is the moment they fucked up. Don’t ever let customers take advantage of you without consequences
The legal fees and effort aren't worth it the time you could use to make more money. Heirachy of control; eliminate the issue altogether - never leave without payment
@@loyal_to_the_foil idk, if I ran a plumbing business I think I would be petty enough to always sue too. I don't work for free, EVER, and if I had employees counting on me for a paycheck I would not expect them to work for free either.
When its an Hour job, tell them there water will be down for half of the day. This way when there water is back up in two hours, you look like a super Hero 🦸🏻♂️ 🤗
I had a tradesman coming to my house the other weekend for an emergency fix. (Could have done it myself, but would have taken an extra day for me to rent a specific tool). When he was nearly finished I asked him the price. I paid him on the spot, the moment he put down his tools. That's how it should be done
As a jewler I always get paid before I do work, I can always refund a customer but I don't play games. First time I had a customer try to not pay and get their ring back, I melted the ring, sold the diamond and gave them a melted puddle of 14kt gold. Not exactly sure how the plumbing world works but I'd certainly demand payment before work is initiated or at minimum half up front.
In California you are only allowed to take up to a certain percentage of the Job up front its dumb but there are so many scandalous contractors out there that will even run away with just the deposits im sure there would be even more if they could charge the customer up front. What a cool job being a Jewler though thats a Job ive always been interested in. I have a friend thats Kinda doing that right now, He mines gemstones and then he takes them and cuts them and polishes them down and makes really amazing jewelry hes really good at it and its so cool to see.
I can respect that..I've been a carpenter for 40 yrs, went back to a deck I built n ran a saw over it here n there all over after a contractor didn't pay me
Thats why I dont want to get into residential work. Some people expect miracles. Honestly from my experience dealing with contractors working on my house they are always in a rush and missing and messing up things. So id be super thankful for someone taking their time and making sure they get it right! Especially dealing with water!
as someone that worked in the biz for 25 years, as long as you've got commercial jobs, then stick to them. They are 2-3 times faster and pay out 2 times more. The only reason you should ever consider residential is if commercial dries up, as it does from time to time.
Their in a rush cause they don't charge enough so they have to make up cheap prices with volume. If they charge more then they don't have to rush but then people complain about the price. It's a catch 22 that contractors with cheap prices can't win.
My dad used to do carpentry. In general, 95% of people were great about paying and not complaining, but every now and then he'd get one that was just unsatisfied no matter what he did. He had one that complained the wood he used on a deck developed splits in it over the years and wanted him to fix it. Yeah, outdoor wood gets splits and cracks in it.
This is why I do payment at time of service. I do commercial refrigeration and kitchen equipment repair, I tell new customers before I even come out that they're required to pay once the repair is finished, no exceptions. This avoids any nonsense. I rarely if ever have anyone give me a problem for that policy. The ones who have a problem with it are the customers I have no interest in working for.
Had a customer that was rude to staff, and was slow to pay. We put them on DNR (technically, “do not resuscitate”, but you get the idea). They call us for repeat work, and suddenly we’re booked for the next 8-10 months. They call us back a couple of days later begging to be put on the books cause nobody is available. Apparently they upset all of the contractors in their area and tried to come crawling back. #ByeFelicia
Been through that kind of nonsense many times.I owned a mechanical corporation in NYC and had people find any way in the world to hold a payment.I supported a wife and four children so I cannot stress how hard it was financially to keep the bills paid the the business running.One Christmas a contractor bounced a final payment on a project we just completed and went bankrupt to avoid paying all the subcontractors and a homeowner stopped payment on a large check because the home contains lead drainage pipe concealed in the walls that needed to be changed.Before starting the job I informed the homeowner something like that could be present and might need to be changed,they were unhappy that additional pipe would have to be changed and stopped payment on the 40% deposit and threw all our tools in the street in front of the home !!I I depended on those checks for Christmas
Amen to that. Trying to get somebody to show up to my house is next level difficult. And we usually tip the contractors on top of what they charge. Or give them 2 dozen fresh chicken eggs or whatever. They may be everywhere but every single one has bigger fish to fry somewhere else.
@@kamakazecrxsi85you’re joking, right? Blue collar workers are disappearing everywhere. The push for college over the last few decades has depleted trade workers to the point that the average age for a trade worker has crept close to the retirement age. We’ll be screwed in the next decade. And we’ll lose very valuable information and experience that should’ve been passed down.
@@kamakazecrxsi85while that’s true, getting ahold of them and getting them to take the time to call you back or even come out to your house is another story. I hear stories all the time of people telling me “I called 5 different plumbers and you’re the only one that called me back”. It’s crazy
I learned this while waiting tables and doing home repair in college, more times than none, the nicest folks are the ones that screw you on the tip or for payment at the end.
Thats because they got comfortable with the company. Ive seen this a few times over the years. First few visits are great no issue jobs are top notch. Then all the sudden a piece of lint appears a dust particle strayed from work area and its like a switch flips and they get all messed up. It is what it is I suppose.
They need to have website for contractors to check their clients history with previous contractors. Since theirs so many of clients leaving false comments about contractors.
This boils my blood. Ive met people who are super kind, friendly and very happy with the job while im installing. Few days later they are super unhappy and not paying over the LITTLEST thing. If you cant afford it just say so.
That's sad. Do you know how many times I needed just a handyman to get a lock off, or commode running without paying outrageous prices. To get a lock off a gate, just to get a bolt cutters and cut the lock. 350.00. Then the guy didn't know what he was doing, and took a hammer beat the lock and hatch off gate. I paid him anyway but was very dissatisfied
If he wants to get his money he should not do that. He should talk to a lawyer first. That's actually a crime called libel and they can potentially file a counter suit. Preventing someone from obtaining necessary services is illegal, even if those people are thieves. You have to go about everything in the legal manner if you want to get paid. Let the legal system punish them rather than trying to protect other workers.
Water heater out man apologies for the time , I said to him you was on time, take you time do a good job and we see you next time I got $150 deduction on the spot ❤
In the future keep a number of replacement parts in your van. So ya have whatever you need for any job. If they do t understand that their customer part replacements aren’t your fault if the supplier makes mistakes, make sure to respond to all negative reviews with utmost haste and diligence in a lawsuit response, making sure others don’t stiff you. There are other unlawful responses as well. But refusing to pay for a job done makes a person scum.
What cracked me up was how fake and weird these people were in person they were so over the top nice dude it made no sense when they had a problem afterward
I work in the HVAC trade and I find out that people in the USA always find ways to try and take advantage of you and your service to them, and it's also weird that people that people that have a nice house and look like they're doing very well are the more common ones to act this way and those that are barely getting by are the ones that act with more CLASS
That Ken hadn’t changed his tampon. I swear normies giving contractors grief for doing their jobs is so annoying. Would the guy rather pay for three units of damage below or lack water for an hour? Some people 🤦🏼
Hahahaha love this comment, yea I’m done letting people treat me like shit bro it gets old I’m tired of these asshole people thinking cause they’re my customer they can just treat me however they want I bet they’re the type of people that complain at every restaurant
When I had originally fixtures like that no one wanted to change them till I got a buddy to do it they have no clue how lucky they are u did it within a few hours
A hard working skilled man, as long as the pricing is fair, deserves to be paid for his work & his expertise. What is wrong with these losers that think they can get the work for very little or nothing? Shocking! Getting an escrow a/c with bank might help but it's the mentality that needs to change. 😁
Normally we do but they pulled the old switcharoo when the wife left apparently she took the payment with her and the husband didn’t have any form of payment so he claimed.
That's why I would instantly "sell" the invoice to a company that exist to charge the costumer instead of me. They take 1-5% fee from me but I would guarantee that I dont get screwed by a costumer, especially as a startup company.
You did fine, husband was prob insecure and jealous or something that has nothing to do with you. Good jobs take time, they called you to do a good job. Now they want to scam you.
The guy was super nice to me that’s why it was confusing It was weird…. I was thinking maybe they didn’t have the money and were maybe expecting me to discount them cause of the valve mixup delay or something I’m really not sure
@@PlumbingExplained I assume you quoted them before you did the work? I dunno, husband could just be confrontation avoidant. Kind of a bitch move though
@@PlumbingExplainedSome people are master manipulators, some are not and are just genuinely good people. I would venture to guess, they fit in the 1st category.
We don’t advertise either it’s mostly done on recommendations, I think this lady was referred by one of our favorite customers lol!! They were so nice in person the shit they caused afterward made no sense it was like I was dealing with different people
@PlumbingExplained unfortunately that happens too sometime,I had one of my best customers refer me to her friend one time.I went a quick temporary fix to stop a leak,gave her a sweat deal thinking I'm coming back to do the big job. Nope didn't get paid for the temporary fix or get the job.Thats the worst,your definitely not expecting it on a referral from one of your favorites
@@cardsfan1590 people don't think about this kind of stuff when we tell them our hourly rate. They don't realize how many hours we spend and we don't get paid nothing.🤬
The first roof of the season we did, a customer didn't answer the door, so we got to work as we had spoken to her the day before and that morning over the phone. She came out after about 7-8 hours of work and asked if we threw out the edge metal and said she wanted to save it, it was mangled and covered in tar, so we did throw it away. She seemed happy with the new rubber roof and we walked her around it, explaining everything. She called the shop the next day and said she wasn't going to pay until she knows it's going to last, accused us of stealing the metal for scrap (it's paper thin sheet metal covered in tar), accused us of not even tearing off the old tar roof and just going over it with rubber, wanted to see dump receipt, etc. It seems like these kinds of people just want something for free.
There definitely needs to be a way to review customers for vendors to check into before bidding jobs, I guarantee that would cut way back on contractors not being paid what they are due.
I had my electric system redone with a 300 amp service installed. The contractor asked where new outlets would be and the new 240V outlets installed. He gave me an estimate and I paid half up front and half when complete. This way I am a good customer and anything future there is no problem. He has come back and done new exhaust fans at cost for parts and $100 install. I feel that is fare experience isn’t free
The people living there probably heard the analogy that the two highest paid professions were brain surgeons and plumbers. Since both charge by the hour, one can understand their concern for time. The lack of water really wasn’t the issue…lol
I don’t charge hourly I’m a flat rate plumber and I charge no more and no less than what was quoted, agreed upon and signed on contract. If I was hourly I’d understand as well
Well that repeat customer just lost a contractor. They’ll try that move on a few more before they realize no company is answering their calls
and they're going to need a contractor that they know/trust when the rest of that copper fails.
Yep I’m done having people treat me like shit, my service is way to valuable I don’t price gouge, I’m honest and I’m decent at what I do
A customer once took, 4 months to pay my grandpa for plumbing work. The next time the customer called for service work. My grand told told him sure I can come out in 4 months.
do not put up with any one who argue's with you or complain's , life is too short. someone else will be happy you fix there issues @@PlumbingExplained
@@lds5541 hahaha your grandpa sounds like a good man! A wise man!
People will find way to screw you left and right and a valve with smitty plate is a 3.5 hour job even running there then to supply house and back then complete, You were still faster that at 1hr 45minutes you were that far she needs to pay up take them to court and make sure you get court cost too
Good to see you bro!
There's no fuckin way you swapped a shower balancer rough in in under 2 hours WITH the tile removal. I've never done one before and I'm a bit scared.
@@farcyde2948I think he meant that was how long the water was off. You could chip tile and prep before turning the water off.
@@farcyde2948 usually takes me 2-3 hours for the whole job, I left the water on while I was cutting tile, didn’t cut the water off til I was ready to remove the valve.
This is ridiculous, was this recently? I find people are worse since covid.
I think the vaccines messed up their brains
Always tell the customer the job is going to take 2 or 3 times longer than you estimate. When you are done early you're a hero
Thanks, Scotty ! LOL
then they'll just want a discount
Thats a good point... but fk that lol. @@clownwrld7
@@thomasjefferson6334lol it could happen.
They will definitely ask for a discount since it didn't take you the time you told them . Happen to my company.
“Some people suck.” Truest statement I’ve ever heard.
Most of them have no clue what is involved in any of these operations either. Freaking idiots should try doing it themselves and see how that goes. I framed a basement and hung sheetrock and then the customers taped it themselves. With a kitchen spatula. You wouldn't believe what it looked like.
I love your response “I hope the next plumber is up to your standards because we no longer will be doing business with you” 😂😂😂😂
Thank you, we have built our company to be very customer service oriented, we go out of our way to make sure our customers are happy and getting a high quality service for a very affordable price
You were going to be set up from the beginning. If the customer doesn’t tell you they’re leaving in the middle of the job, stop the work and have pay you what you estimate for completion price. My question to you is, how did you not know it was copper in the wall before hand, in order for you to come with the right parts?🧐
@PlumbingExplained I understand completely,I remember me and my brother,did a 4k concrete job,man it was tough,and it was stamped too!!,but yet the homeowner was looking around on it and shit,and said she didn't like it,but what anger me the most,was the job itself it's so beautiful,and my brother started to talk to her,later on we left our trash over their,and dip,sometimes is not even worth it,you win some or you lose some.
@@jacweber8 before i start no i don't support these people. But you misunderstood that part, he didn't know soo he had to go back ect, and because he had to go back the owners were short on time and had to switch
@@JaradLennonyou should be able to completely destroy your work. Say "im not finished" and bring the jackhammer tractor.... then youre finished 😊
Yes, they should have data base, for those types, like the better business Bureau has on us.
I been saying this for years!! Maybe it’s time I stop saying it and put one together
the BBB is basically a scam now. I used to work for the worst electrician in my whole town and they were BBB accredited because they pay a fee and got the A+ sticker.
Lol no, they shouldn't
Communist sympathizer
Oh we know! A lot of contractors talk to each other. We all know who the real bad customers in our areas are.
As a favor to a good friend's brother I installed a small 8x12 kitchen for him for only $600. He withheld payment because I was late to his house by 45 minutes having a flat tire on the way over. I went back in with a crowbar and hammer to remove everything then he miraculously paid me.
Some folks just nit pick so they don't have to pay. They're bluffing to see if you take the bait.
how does being late matter when you got the job done lol. Yes a minor inconvenience but really?? Glad you got paid lol
That’s why u pressure the friend and tell him u dnt wanna do things cuz u respect him but that his brother is doing you wrong . If he won’t take care of it , u will .
@clownwrld7 exactly u paying for the job done not his time
@clownwrld7 as a tradesmen myself. Ppl find any excuse to not Pay for what you did. I had one guy renovating his whole basement. Place was full of dust and he had stuff down to protect his floor...because I didn't cover his floor twice changing out his furnace. He bitched my boss out for not putting drop clothes down over his already covered floors. Ppl just think they are entitled to discounts
I remember getting a job like this. The customer left a key under the mat and I let myself in. My boss said to change the shower valve out without making the hole larger. It was a moen. I turned the water off opened faucets including sillcocks. I used my torch to heat the soldered connections. Almost immediately after hitting it with my torch I saw a flare up of fire inside the wall. Somebody had stuck newspapers inside the wall. I had the cartridge removed already and had line to shower head connection pulled. A real WTF moment. I moved as fast as I could trying to use an extinguisher but I still felt heat. I just turned the water on let it run 10-15 seconds found the attic door and went searching. I dumped a pan of water down the shower wall then used mirror to make sure fire was out. I think I stayed an extra hour before being comfortable enough to leave after installing new valve.
The guy I worked for often scheduled jobs like this. Once I couldn't find the key to the door. I was at the right house. At least I thought I was. My boss told me to try using a credit card to get in. I'm lucky that I didn't get shot because after opening the door the people living there weren't happy seeing me. It took a thousand "I'm sorrys" but I was aqbleq to leave in 1 piece. Yeah the address on the order was wrong. SMH
Had a client not pay me for over 6 months whwn i was in lawn care. Came at me with the ole times are hard, ill get it to you when i can. Put him on a payment plan and he only paid the monthly minimum once. So finally, i told him to nut up the cash or im taking him to court. Then he wanted to say that i didnt perform the services completely each week. Lucky for me, i had GPS tracking on my mower that proved i was at his property for the same time each week. All of this over $400. He paid real quick when i put that lien on his house.
Wow sorry you had to deal with that bro
Liens don't always work. I didn't get paid once for about 10 years with a lien on their property. I was paid when I went to court against the homeowners kid. He was pissed when the judge added interest for the ten years I had waited.
@@stevesantiago9660I believe if they refi they have to settle liens like when they sell a property too. Waiting sucks but it’s awesome interest was tacked on!
They were ungrateful bastards. We need MORE plumbers, welders, mechanics, etc like you. When you are a professional and know your craft, you've got HATERS. Wear that as a badge of honor, my friend. Thank you for being the professional you are.
Rag bag just don’t want to pay you. Should sued for nonpayment of service rendered
And this is why I no longer do personal contracts with the public.
Stupid. Costumers
That’s very true people in this world envy other crafted skills best things to do is take them to court they waste your time you waste their time
Whenever I have to do a water shut down to the customer, it's a 4 hour job. When you do the job in two hours you look like a superhero
Obviously a Star Trek fan!!!
I'm a master plumber and I've had the same BS happen in the past and there are a few things you can do to remedy the "Cheap Bastard Customers" and my favorite one is giving them one last chance to pay me or suffer the consequences. If I supply the material and the ass wipe refuse to pay then the material goes back in the box it came in and I leave Hot 🔥 and Cold water lines open and of course the water stays off more than likely for hours until they hire another plumber which I intentionally wait for and tell him or her they didnt pay me and he probably will not be paid either. These fuckers need to be taught a serious lesson and blacklisted. Karma is fantastic if you get the chance to watch it in action but doesn't happen often enough.
Well, you just committed a potential crime. While you can put a lien on their home and make them pay, they can actually sue you for causing a damage and possibly for defamation. Not only you will pay for their attorney, new plumbing job, damage, loss of revenue etc, but also potential jail time. Do it legally thru the right channels. There is mechanics law which protects you, but it wouldn’t work if you make money under the table, skipping contracts and avoiding paying taxes.
Had someone try to withhold payment once, I just refused to leave until I had it, they threatened to call the cops and I asked them how they thought stealing my time, and materials would go for them if the cops showed up, when they hesitated I offered to call myself, didn’t take long to get my money after that little convo. They are now marked as payment up front(if they ever call)
Yea we just put these people on the DO NOT SERVICE list it’s not a big list and you really have to be a jackass to get on it
@@PlumbingExplainedYou should do more than just that. You should also threaten to call the police on them for refusing payment.
@@dog2man1994if they're not total morons that won't scare them because they'll know it's a civil matter and they haven't committed a crime. of course you can't rule out that they're total morons
@@PlumbingExplaineddid they pay?
There is such a thing as a mechanic's lien. It takes a lot longer. But, get this. If they are professionals (as in they need to renew their license each year), they can't get their license if they have that lien over their head.
Would rather it take longer and be done correctly than be a crappy rush job. Props to you for doing it right
They probably renters
@@carlosrivas3004 maybe, just maybe he just wanted to take a shit on his toilet when he got home from work?.?.
@@R4d10zhighly unlikely. I’d assume that They don’t care about a job well done because they’re not the ones paying for it
@@R4d10zso take the shit and flush it 45 mins later my guy, won’t be the worst thing you have to live threw…
Had a customer who only wanted to pay half, even though he had an itemized bill of material and labor. My crew and I worked all night to pull in a 15kv 3 phase service and terminate it.
So finally, I said that he should pay me what he thought it was worth, but not to call me again. He paid half, but a few months later he called again. He thought that I was kidding when I reminded him of our agreement. The nearest HI voltage contractor was 220 miles away and they didn't stock materials. He had no power on part of his system for 10 days.
I’ve had that happen before too and I said the same thing, what do you think you should pay?
Karma!
😁
Seeing this just breaks my heart. Im 51. Bern a plumber most alk my life. My dad started his business when u was a kid. I worked for him. When he passed, i started my own plumbing business . Last January i started my 19th year running my own business,and also, after many years of back pain, my legs quit working. One back operation got my legs working but still cant walk. Awaiting another operation. Pinched nurves. Ive lost my business, my home, most of my land. Wouldnt wish this on nobody. I used to have a damn life
Damn I’m sorry to hear that brother, you can’t get help from the government or anybody? I wish there was something I could do to
@@PlumbingExplainedI think it would be good if independent professionals had a guild system, and paid into an emergency insurance fund. Then a person like that man could get bills covered for 6 months, while a provided lawyer sought government disability.
Fortunately I found a good plumbing company down the street from where I live. I've used them 4 times already. Each time paid in full. DON'T bite the hand that feeds you. When you have a good thing going, keep it rolling!
Most of my customers are like you, they’re great people that just want things fixed it’s rare we have any problems
@@PlumbingExplainedthey just showed u what type of people they really are.
Well actually you're feeding them but same difference
I'm not even a plumber and I've probably put in at least 10 of these valves I think it's fun. I'm getting so good now I've learned to wipe my joints where they look really nice
How much you paid? And how long took them to fix it?
I’d just be happy that someone showed up and did the job they promised. These days, that’s a miracle in and of itself.
It’s probably an older couple they usually have nothing better to do then complain about stuff and if they have money they usually want shit for free, for the slightest inconvenience.
We had a fire back in '18 the contractors where paid beforehand. Made all promises: including painting the ceiling. Also the stuff they where paid for we are still waiting on 4 things including an already paid balcony
@@diegojosephia so sorry to hear you went through that.
Agreed. It is impossible to get someone to show up, do the work and not gouge you. What contractor can be bothered to check that they have the right tools and/or parts before they go to the customer’s location? The contractor is obviously the center of the universe. A timid customer, that doesn’t want to push back against a contractor telling her that she has to wait or the job is delayed, but it isn’t “his fault” should not be allowed!
@@exteriorcrod2998funnily enough old people are usually more patient with this stuff. Younger people usually 30-40 are the biggest complainers in service business right now
That's one job I refuse to take anymore. I like the idea you cut infront the 1/2 connector leaving the same room to reconnect the shower value. Smart thinking bro
On my last service call, the day before Christmas I would tell the client "no charge, Merry Christmas".
One year the customer asked me, "how long was the warranty good for?". I would have settled for Merry Christmas.
Yeah people who expect warranties from free work are crazy
This year alone, I’ve turned down a good 15 to 20 jobs specifically because I refuse to deal with impatient customers. It’s always people with money too. It’s never the poor people that are impatient.
Yes they think they own you
amen
I like how you even went behind the fixture with your rag and not just the solder joint. Little details like that show the difference in someone that takes ownership of their work.
Two words shark bite duh
@@CharlesWalker-qd4ef huh?
Thank you, it’s important to wipe off all the acidic flux or the fixture and the pipe will corrode badly over time. Always think ahead
A master plumber and longtime friend once told me never trust a plumber that doesnt wipe his soldering work afterwards
@@johndurrett7075 facts!!
Thank you for sharing this experience. It makes me appreciate myself and the way that I am. I could never do this to another person who keeps caring as their #1 priority. Shame on these people and shame on their money that they kept from you.
I’ve been plumbing for 15 years. And yes there is a fair share of people who suck. This man here does great work.
That’s why we don’t do residential service work Customers complain just about everything. I did a free job once and the customer complained that it took too long.😂
We are getting new kitchen cabinets, and I asked my wife to be kind and work with the cabinet maker, it’s how people should be.
I just have the philosophy treat people how you’d like to be treated or how you’d want somebody treating your mom or grandmother
@@PlumbingExplained Yes, exactly! I’ve said this exact same thing many times to my kids, co-workers, fiancé, etc., etc. lol It’s true though.
💁♀️ Life’s golden rules & all. 😇
In 30 years, the only person tried to screw me over was a contractor. He ended up screwing himself. 😂
I hate doing inside work. Especially in people's master bathrooms. Charge them extremely high for inside work. Because so many problems that can arise. Smoldering smoke, foot prints. Personal items in the way, customers keep looking in asking questions getting in the way. I'll do the exterior and garage .
They wanted the job done for free !! I can’t stand people like this! Nice work ✌️
I’m a plumber and feel your pain. I had a customer that came to the door of her double wide front door in an arm slinging and I greeted her. She informed me that water was spraying under their very low home. I crawled under the home in the mud to fix her water that was spraying and flooded the crawl space. I crawled back out and cut the water off and replaced the bad fittings.
When it came time to pay, she said she would have to pay me when she got her disability check. She said she would mail to the address on the invoice and never did. Could not get hold of her on the phone to try to collect.
That’s why I went to work with a commercial company. Tired of dealing with home owners and especially nurses.
Nurses will try to rip you off every time.
Being a general contractor retired after about forty years, I remember gathering at walk-throughs with owners,Architects and other contractors bidding the job. During the pricing phase, I would add 10 to 20K based on things the homeowner would say as a potential customer. The architect would sometimes call me and tell me I was low bidder and have the job - and I would say SHIT!
It’s amazing and unbelievable how crooked some customers truly are. I wish your video showed us how this problem situation turned out.
Contractor liens are easy to get.
good to see that u pulled the cartridge and integral stops before soldiering
Yea some guys will solder with them in I’m not one of those guys but everybodies different, this was a new torch I was trying cause I didn’t wanna pull my whole kit up into this bathroom but this torch sucks
@@PlumbingExplainedI bought that benzomatic exact torch a few months ago. I hate it for most residential plumbing. The flame is much too wide for anything under 1". I like a narrower much more concentrated flame. This thing does the job but heats up everything so hot around it that it almost un-sweats the other side of a fitting. You literally can't leave the cartridge in without damaging it while using it. What's your favorite Torch for these jobs?
Thx for showing the full content of this video, excellent! I was amazed at the ending 🙄
It’s unfortunate in our field, gentlemen, that people are like this
We do our best to be safe, not only for the customer but for ourselves, especially this job being on the fourth floor
When applicable, I try to put service valves in to help the situation so that water can stay on to the rest of the building or that unit in question
However, that is not always the case as we will know
The work that I saw was commendable spot on great job guys
We get a bad wrap and sometimes we don’t always win and we all know karma will get them in the end
Keep on keeping on
Great job
Michael, Arizona
I have been working residential plumbing since 1986 . I am qualified to tell these things brother, keep up the good work man, it's not easy job.
If I had the skills and training to do it myself I would have. I can do light plumbing. The obvious stuff but something like this? No way.
When I replumbed my house (scrapping 65 year old galvanized), I put in a cut off for every different line to be run.
No more hearing wifey complain, "How much longer is the water going to be off??"
This valve now has isolation shut offs so when the next plumber goes to repair it, he won’t have to shut the water down to the unit he can just turn the valve off
To all Husbands....ask the WIFE to help...involve her..YES I know she'll be more of a pain but..then she SEES why it takes what it takes. Remember in their World...5 mins of work...then 9 months of eating Chocolates on the Sofa and out pops a kid...5 mins work!!!
MY WIFE LOVES ME,SHE WOULDNT EVER BELITTLE ME BY ASKING HOW MUCH LONGER THE WATER WOULD BE SHUT OFF
@ed631941 Wow.
Bi-polar much?
How on earth could asking a question about duration of repairs be considered belittling?
Your comment sounds to me like you're casting aspersions at my betrothed.
Which I take offense to.
@@ed631941 I sense little man syndrome from your comment. You’re one of those weird dudes that types in all caps for no reason because you think it makes you seem like a badass when in reality it does exactly the opposite. Maybe lay off of putting your hands on your wife for a while. Being aggressive towards women as a man makes you more of a woman yourself.
This is exactly what’s wrong with the world today you do a job for people abs they find any reason to not pay. Keep up the good work my friend .
Under Promise Over Deliver. Come Prepared so you don't have to leave the job. Your very experienced but sometimes the best of break a couple of our standards on accident. They are paying our rates because we do over communicate and come prepared for anything. Your a good Plumber. Thank you for reminding us that of we let our guard down a little there's always a customer that will exploit it.
Thieves. I ALWAYS sue them.
Just sucks
@@PlumbingExplaineddon’t think about it like that. The moment they thought they could stealing your hard work is the moment they fucked up. Don’t ever let customers take advantage of you without consequences
The legal fees and effort aren't worth it the time you could use to make more money. Heirachy of control; eliminate the issue altogether - never leave without payment
Put a lien on the property
@@loyal_to_the_foil idk, if I ran a plumbing business I think I would be petty enough to always sue too. I don't work for free, EVER, and if I had employees counting on me for a paycheck I would not expect them to work for free either.
Most people have no idea what it takes to do any sort of real work.
When its an Hour job, tell them there water will be down for half of the day. This way when there water is back up in two hours, you look like a super Hero 🦸🏻♂️
🤗
I had a tradesman coming to my house the other weekend for an emergency fix. (Could have done it myself, but would have taken an extra day for me to rent a specific tool). When he was nearly finished I asked him the price. I paid him on the spot, the moment he put down his tools. That's how it should be done
No word of a lie
As a jewler I always get paid before I do work, I can always refund a customer but I don't play games. First time I had a customer try to not pay and get their ring back, I melted the ring, sold the diamond and gave them a melted puddle of 14kt gold. Not exactly sure how the plumbing world works but I'd certainly demand payment before work is initiated or at minimum half up front.
In California you are only allowed to take up to a certain percentage of the Job up front its dumb but there are so many scandalous contractors out there that will even run away with just the deposits im sure there would be even more if they could charge the customer up front. What a cool job being a Jewler though thats a Job ive always been interested in. I have a friend thats Kinda doing that right now, He mines gemstones and then he takes them and cuts them and polishes them down and makes really amazing jewelry hes really good at it and its so cool to see.
I can respect that..I've been a carpenter for 40 yrs, went back to a deck I built n ran a saw over it here n there all over after a contractor didn't pay me
Thats why I dont want to get into residential work. Some people expect miracles. Honestly from my experience dealing with contractors working on my house they are always in a rush and missing and messing up things. So id be super thankful for someone taking their time and making sure they get it right! Especially dealing with water!
as someone that worked in the biz for 25 years, as long as you've got commercial jobs, then stick to them. They are 2-3 times faster and pay out 2 times more. The only reason you should ever consider residential is if commercial dries up, as it does from time to time.
Their in a rush cause they don't charge enough so they have to make up cheap prices with volume. If they charge more then they don't have to rush but then people complain about the price. It's a catch 22 that contractors with cheap prices can't win.
My dad used to do carpentry. In general, 95% of people were great about paying and not complaining, but every now and then he'd get one that was just unsatisfied no matter what he did. He had one that complained the wood he used on a deck developed splits in it over the years and wanted him to fix it. Yeah, outdoor wood gets splits and cracks in it.
It doesn’t matter what career path you’ve chosen,
Professionalism will rule the day
This is why I do payment at time of service. I do commercial refrigeration and kitchen equipment repair, I tell new customers before I even come out that they're required to pay once the repair is finished, no exceptions. This avoids any nonsense. I rarely if ever have anyone give me a problem for that policy. The ones who have a problem with it are the customers I have no interest in working for.
Had a customer that was rude to staff, and was slow to pay. We put them on DNR (technically, “do not resuscitate”, but you get the idea). They call us for repeat work, and suddenly we’re booked for the next 8-10 months. They call us back a couple of days later begging to be put on the books cause nobody is available. Apparently they upset all of the contractors in their area and tried to come crawling back. #ByeFelicia
Yea that happens a lot man, we have big hearts and people take advantage of it but I’m done with that, specially the way people been acting lately
50% of estimated bill paid up front! Sounds harsh but you don't lose as much when they don't pay the bill. Can't trust anybody.
Dammm!!! People don’t know how valuable time is to a trained skilled individual
Im sorry to hear that brother. You will get way more valuable leads just from THEIR video.
Good luck and God bless.
Been through that kind of nonsense many times.I owned a mechanical corporation in NYC and had people find any way in the world to hold a payment.I supported a wife and four children so I cannot stress how hard it was financially to keep the bills paid the the business running.One Christmas a contractor bounced a final payment on a project we just completed and went bankrupt to avoid paying all the subcontractors and a homeowner stopped payment on a large check because the home contains lead drainage pipe concealed in the walls that needed to be changed.Before starting the job I informed the homeowner something like that could be present and might need to be changed,they were unhappy that additional pipe would have to be changed and stopped payment on the 40% deposit and threw all our tools in the street in front of the home !!I I depended on those checks for Christmas
That was exactly what I said to them then they paid and sent me a text how they were unhappy with the service lol
Was the customers name Trump? I hear he stiffs NY contractors all the time.
@@dakotacabo5363 oh god, get a fucking grip! Are you that hurt by him? That he lives rent free 24/7? Time to grow up
@@dakotacabo5363 any links?
Blackball ‘em. People are lucky to even get a contractor in many areas of the USA.
Contractors are everywhere in america😂😂😂
Amen to that. Trying to get somebody to show up to my house is next level difficult. And we usually tip the contractors on top of what they charge. Or give them 2 dozen fresh chicken eggs or whatever. They may be everywhere but every single one has bigger fish to fry somewhere else.
@@kamakazecrxsi85you’re joking, right? Blue collar workers are disappearing everywhere. The push for college over the last few decades has depleted trade workers to the point that the average age for a trade worker has crept close to the retirement age. We’ll be screwed in the next decade. And we’ll lose very valuable information and experience that should’ve been passed down.
Yea we black balled them we won’t be working for them again.
@@kamakazecrxsi85while that’s true, getting ahold of them and getting them to take the time to call you back or even come out to your house is another story. I hear stories all the time of people telling me “I called 5 different plumbers and you’re the only one that called me back”. It’s crazy
I learned this while waiting tables and doing home repair in college, more times than none, the nicest folks are the ones that screw you on the tip or for payment at the end.
Thats because they got comfortable with the company.
Ive seen this a few times over the years. First few visits are great no issue jobs are top notch. Then all the sudden a piece of lint appears a dust particle strayed from work area and its like a switch flips and they get all messed up. It is what it is I suppose.
Being a retired contractor, I feel your pain.. lein time
They eventually paid
Man you can't please anyone!! Great work 👏
Thank you, it’s getting harder to make people happy lately I feel like
They need to have website for contractors to check their clients history with previous contractors. Since theirs so many of clients leaving false comments about contractors.
This boils my blood. Ive met people who are super kind, friendly and very happy with the job while im installing. Few days later they are super unhappy and not paying over the LITTLEST thing.
If you cant afford it just say so.
The nerve of some people! Ungrateful to say the least. I hope good thing come your way🤞
Thanks brother, I hope something good comes your way too!!
Forget them. Keep up the good work. The single biggest reason I quit the handy man business.
Yea I don’t let this stuff bother me too much, it’s fun to share and see peoples responses though
Dont take it personal
That's sad. Do you know how many times I needed just a handyman to get a lock off, or commode running without paying outrageous prices. To get a lock off a gate, just to get a bolt cutters and cut the lock. 350.00. Then the guy didn't know what he was doing, and took a hammer beat the lock and hatch off gate. I paid him anyway but was very dissatisfied
As a home owner there are 3 people you NEVER want to piss off. , your plumber , your mechanic and your electrician. ..
Bud, you did a beautiful job.. some people are just pricks!
Great response!! You should share their details for the plumbers on your area to be aware of them
If he wants to get his money he should not do that. He should talk to a lawyer first. That's actually a crime called libel and they can potentially file a counter suit. Preventing someone from obtaining necessary services is illegal, even if those people are thieves. You have to go about everything in the legal manner if you want to get paid. Let the legal system punish them rather than trying to protect other workers.
Water heater out man apologies for the time , I said to him you was on time, take you time do a good job and we see you next time I got $150 deduction on the spot ❤
In the future keep a number of replacement parts in your van. So ya have whatever you need for any job. If they do t understand that their customer part replacements aren’t your fault if the supplier makes mistakes, make sure to respond to all negative reviews with utmost haste and diligence in a lawsuit response, making sure others don’t stiff you. There are other unlawful responses as well. But refusing to pay for a job done makes a person scum.
Lots of great advice in this comment here, thank you for commenting brother.
It's impossible 2 carry everything dummy. Do u even work in this type of service, he did great!
Everyone has an opinion about what we should do but has no idea what is happening
Well you better stock a semi truck.
You are pretty calm about it.. I’m not sure how far my cork would pop over that..
Probably wanted to cheat on his wife while ahe was out
That would be crazy!
I feel you , i do the same work.
People like him don’t know the difference between a carrot and hammer. His loss.
What cracked me up was how fake and weird these people were in person they were so over the top nice dude it made no sense when they had a problem afterward
I work in the HVAC trade and I find out that people in the USA always find ways to try and take advantage of you and your service to them, and it's also weird that people that people that have a nice house and look like they're doing very well are the more common ones to act this way and those that are barely getting by are the ones that act with more CLASS
Never fails they always know how to do the job better
That Ken hadn’t changed his tampon. I swear normies giving contractors grief for doing their jobs is so annoying. Would the guy rather pay for three units of damage below or lack water for an hour? Some people 🤦🏼
Hahahaha love this comment, yea I’m done letting people treat me like shit bro it gets old I’m tired of these asshole people thinking cause they’re my customer they can just treat me however they want I bet they’re the type of people that complain at every restaurant
@@PlumbingExplainedAnd if you do a good job, then they recommend you to all of their friends!
Sue them for your money and ignore all other calls
They’ve since paid, we will not be servicing them again
When I had originally fixtures like that no one wanted to change them till I got a buddy to do it they have no clue how lucky they are u did it within a few hours
A hard working skilled man, as long as the pricing is fair, deserves to be paid for his work & his expertise.
What is wrong with these losers that think they can get the work for very little or nothing?
Shocking!
Getting an escrow a/c with bank might help but it's the mentality that needs to change.
😁
Why you only do cod with residential
Normally we do but they pulled the old switcharoo when the wife left apparently she took the payment with her and the husband didn’t have any form of payment so he claimed.
Didnt need to send that message brotha , when that happens just get the lawyer on the phone , dint get emotional
Yea I still have some growing up to do, I need to realize sometimes silence is just better
@@PlumbingExplainednot always , they know they can and will get away with it
That's why I would instantly "sell" the invoice to a company that exist to charge the costumer instead of me. They take 1-5% fee from me but I would guarantee that I dont get screwed by a costumer, especially as a startup company.
People are so crazy now, I'd rather a bit more time for a proper job. You did the right thing
I hope karma gets them good
I’m sure it will, Karma always does
You did fine, husband was prob insecure and jealous or something that has nothing to do with you. Good jobs take time, they called you to do a good job. Now they want to scam you.
The guy was super nice to me that’s why it was confusing It was weird…. I was thinking maybe they didn’t have the money and were maybe expecting me to discount them cause of the valve mixup delay or something I’m really not sure
@@PlumbingExplained I assume you quoted them before you did the work? I dunno, husband could just be confrontation avoidant. Kind of a bitch move though
@@PlumbingExplainedSome people are master manipulators, some are not and are just genuinely good people. I would venture to guess, they fit in the 1st category.
Withholding pay lol. You handled that better than me brother.
I admire tradespeole who go back to a job well done and wreck things when customers don't pay up
one reson all my work is on recommendations. no advertizing. keeps most of the scum away😁
We don’t advertise either it’s mostly done on recommendations, I think this lady was referred by one of our favorite customers lol!! They were so nice in person the shit they caused afterward made no sense it was like I was dealing with different people
@PlumbingExplained unfortunately that happens too sometime,I had one of my best customers refer me to her friend one time.I went a quick temporary fix to stop a leak,gave her a sweat deal thinking I'm coming back to do the big job. Nope didn't get paid for the temporary fix or get the job.Thats the worst,your definitely not expecting it on a referral from one of your favorites
@@cardsfan1590 people don't think about this kind of stuff when we tell them our hourly rate. They don't realize how many hours we spend and we don't get paid nothing.🤬
My goodness smh
Yea it gets old, this is the last negative video I’m gonna post for a while
Bought a new shower valve several years ago at Lowe's. Dude said they all now come with pex ports. Used pex lines at the ports only.
The first roof of the season we did, a customer didn't answer the door, so we got to work as we had spoken to her the day before and that morning over the phone. She came out after about 7-8 hours of work and asked if we threw out the edge metal and said she wanted to save it, it was mangled and covered in tar, so we did throw it away. She seemed happy with the new rubber roof and we walked her around it, explaining everything. She called the shop the next day and said she wasn't going to pay until she knows it's going to last, accused us of stealing the metal for scrap (it's paper thin sheet metal covered in tar), accused us of not even tearing off the old tar roof and just going over it with rubber, wanted to see dump receipt, etc. It seems like these kinds of people just want something for free.
🙏🏽🙏🏽🙏🏽❤️ hang in there buddy. I truly believe in Karma. Communication is key as you already know. You keep doing amazing work brother. 🙏🏽
Boy that’s about right! I had a customer that I had done work for before screw me over for the same thing
There definitely needs to be a way to review customers for vendors to check into before bidding jobs, I guarantee that would cut way back on contractors not being paid what they are due.
That valve looking high quality
As an HVAC tech, i know i’m going to receive hate for this but this is the reason why i don’t do residential
It almost gets to the point where you have to get payment in full before you start the job so you dont get stiffed on the bill when the job is done
"Ill see you in court" would of been my response
I had my electric system redone with a 300 amp service installed. The contractor asked where new outlets would be and the new 240V outlets installed. He gave me an estimate and I paid half up front and half when complete. This way I am a good customer and anything future there is no problem. He has come back and done new exhaust fans at cost for parts and $100 install. I feel that is fare experience isn’t free
Some People Ain’t Worth Their Salt there’s other customers out there ❤
Definitely seems more and more common these days for people to be kinda jerks, thankfully the majority of my customers have been really good people
Sorry bud. You did the right thing though. Safety and a job done properly comes first. Move on to the next bunch of clients who will appreciate that.🙏
I once had a bathroom down for six weeks because parts were not available. I do my own plumbing. An hour or two is nothing!!!
Well, you have video footage of the work being completed, and no doubt a contract. I'd warn other contractors too.
The people living there probably heard the analogy that the two highest paid professions were brain surgeons and plumbers. Since both charge by the hour, one can understand their concern for time. The lack of water really wasn’t the issue…lol
I don’t charge hourly I’m a flat rate plumber and I charge no more and no less than what was quoted, agreed upon and signed on contract. If I was hourly I’d understand as well
Damnn that took a turn wasnt expecting them to treat you like that
Take them to court, it looks like you did a great job.
Wtf! Woooooow. I didn’t expect that type of ending 🤯