This reminds me of a so called friend of mine that worked in a shipping warehouse. Two orders of desktop computers came in around the same time, one with 200 high end PCs, and the other with very basic specs that were essentially virtual machines (no hard drive and required to be connected to a network to properly function). Guy thought it was a good idea to take a high end PC for himself and replace it with a dummy. He thought it would work because the boxes looked the same and were the same brand. Problem was each box had a barcode sticker that when scanned told the specs of the PC inside, and the owner of the shipment of high end PCs demanded to have all of his boxes scanned when delivered. Lo and behold, one out of the 200 was wrong and was investigated immediately. My friend was quickly caught, was forced either to pay the $3K for the computer (this was early 2000s) or return the PC or get arrested and probably have to do both (he gave the computer back), and then lost his job.
LSS, someone on the manufacturer's logistics side swapped the four machines, most likely on purpose. As someone currently working in logistics, I can tell you that this is the kind of thing you can easily be called-up for, whether you did it intentionally or by accident. The fact that the manufacturer took no action months after the misplacement occurred only shows their lack of professionalism.
I once worked for someone who used to do IT work for DHL. He built out 6 new laptops for a remote site. Of course, being a shipping company, they used themselves to ship them. All 6 of them went missing. He had to file a claim against his own company. After the replacement machines were ready he shipped them FedEx. Even DHL people learned not to trust DHL. I always used to say DHL stands for Damaged, Holed, Late.
Also, OOB = out of box. It's hard to shed jargon when you're not used to writing for general audiences. OU = organizational unit, AD = Active Directory, DS = directory server/services, blah blah
SCCM was misconfigured by an idiot . I've used it before and the company used the serial number as the hostname. I would go into the sccm manager enter the serial/hostname and put it in the right OU and then netboot and use the serial as the host name name and done
Having worked on pretty much every different side of this story, OP is a deluded, self-aggrandizing, fustilarian. There are two serial numbers that count on a PC: the one etched on the label welded to the machine, and the one returned by the computer itself when queried. Those should agree, and it's a real problem when they don't. Every other copy of a serial number is just an opportunity for theft or failure. This story is a litany of bad procedures and failure. If it was dated from the 1990's I might forgive it. But nobody in the pandemic era should be screwing up this much.
As a non-tech person, I greatly appreciate the care with which OP wrote this story so thst my tech-dummy self was able to follow along. Thanks OP!
This reminds me of a so called friend of mine that worked in a shipping warehouse. Two orders of desktop computers came in around the same time, one with 200 high end PCs, and the other with very basic specs that were essentially virtual machines (no hard drive and required to be connected to a network to properly function). Guy thought it was a good idea to take a high end PC for himself and replace it with a dummy. He thought it would work because the boxes looked the same and were the same brand. Problem was each box had a barcode sticker that when scanned told the specs of the PC inside, and the owner of the shipment of high end PCs demanded to have all of his boxes scanned when delivered. Lo and behold, one out of the 200 was wrong and was investigated immediately. My friend was quickly caught, was forced either to pay the $3K for the computer (this was early 2000s) or return the PC or get arrested and probably have to do both (he gave the computer back), and then lost his job.
Serves him right.
Good bit of detective work by OP. Thanks for sharing and to KCC for reading.
LSS, someone on the manufacturer's logistics side swapped the four machines, most likely on purpose. As someone currently working in logistics, I can tell you that this is the kind of thing you can easily be called-up for, whether you did it intentionally or by accident. The fact that the manufacturer took no action months after the misplacement occurred only shows their lack of professionalism.
I once worked for someone who used to do IT work for DHL. He built out 6 new laptops for a remote site. Of course, being a shipping company, they used themselves to ship them. All 6 of them went missing. He had to file a claim against his own company. After the replacement machines were ready he shipped them FedEx. Even DHL people learned not to trust DHL. I always used to say DHL stands for Damaged, Holed, Late.
@@WardenWolf For my company it seems to be UPS that's unreliable.
I'm stuck in bed sick today. Life is really sucking right now.
Hope my day will feel a bit better after a dose of KCC.
Stay Awesome and Frosty!
Yep, this story stinks of distribution center theft.
Business laptops with 1366x768 screens? Ah, yes, classic Dell.
The thumbnail for this video is awesome!
Rob, I'd love to hear more r/TalesFrom* narrations. Tech support, retail, front desk, all of them.
Also, OOB = out of box. It's hard to shed jargon when you're not used to writing for general audiences. OU = organizational unit, AD = Active Directory, DS = directory server/services, blah blah
@@JodyBruchon Thank you!
What a fun , interesting story! Thanks Rob 🥰👍
It does feel very on point that a college would spend thousands on extra bad quality just because.
Good morning Rob, I hope you are having an awesome day!
Tech Support always fun!
YAY!!!! Tales from tech support!!!!!!!!!!!!!!!!!!!!!!!! So fun, thanks' Rob. Hope you Sunday is awesome!!!!!
Thanks Rob!!!💖💖💖💖💖💖💖💖💖💖
SCCM was misconfigured by an idiot . I've used it before and the company used the serial number as the hostname. I would go into the sccm manager enter the serial/hostname and put it in the right OU and then netboot and use the serial as the host name name and done
Good afternoon
This story is really all over the place.
Cool
👑↔️🦎
Having worked on pretty much every different side of this story, OP is a deluded, self-aggrandizing, fustilarian. There are two serial numbers that count on a PC: the one etched on the label welded to the machine, and the one returned by the computer itself when queried. Those should agree, and it's a real problem when they don't. Every other copy of a serial number is just an opportunity for theft or failure. This story is a litany of bad procedures and failure. If it was dated from the 1990's I might forgive it. But nobody in the pandemic era should be screwing up this much.
Story 1: I thought the story would never get started. Sheesh, blah blah blah.