As an owner of two defective 15.4" envy x360 laptops, I cannot recommend this product. I purchased my first in December, used it for about 8 weeks, and out of nowhere, the screen flipped upside down as if it was in tablet mode. I attempted to reboot it, but the computer never came back on. No LED indicators, no signs of life. Long story: Since it was still under warranty, I called the support center and spent about two hours on the phone before they asked me to send it to their service center for a repair. Two weeks later, I received it back, tried to turn it on, and nothing happened. It was as if the service center did nothing but forward it straight back to me. I sent it back a second time (after another 2 hour call). A week passed, and the tracking information showed that it had never been received. I called them, waited on the phone for the default hour or so, and was assured that they'd received it but the tracking information hadn't been updated. Three weeks passed, and the tracking information never showed received. And I hadn't received any update from HP. Once again, I spent an hour waiting to get someone on the phone, and I finally reached someone who spoke clear English. I asked what happened. The representative said he had "no visibility or contact" with the service center it was shipped to. I asked how it was possible their own service center couldn't contact the other service center. He said he didn't know but that it's always been like that. I received my laptop back about 10 days later in the same condition I'd sent it in the first two times. I got back on the phone explaining how I wouldn't send it in again and that I'd like a replacement or refund. They said they couldn't rebuild it but would send me a similar laptop. They sent me a refurb with slightly better specs. I received it today. Guess what happened when I tried to turn it on. Blank screen (I can't make this up). This replacement/refurb has a different problem than my original. My original shows no signs of life, whereas the replacement unit shows LED power indicators and makes boot noises. Short story: Due to my experience with HP, this product, their service center and their escalation department, I will say that I have no confidence in this company, so buyer beware. HP makes most of its profits from big companies: defense contractors and so forth. So a single individual like myself is not on their radar. If your product works, great. If not, good luck beating the odds!
that's unfortunate to hear, almost 6 months into using this item we had an issue only once where the laptop was stuck in tablet mode, but a quick restart fixed it. So knock on wood it doesn't happen to our unit
I've had mine for 5 months and I find it's getting slow. It jerks. I've deactivated things like background display etc. to improve fluidity. It's better but still not satisfactory. Do you think an anti-virus could help?
The best anti-virus is common sense, I haven't used an anti-virus for years on all my pc just malware bytes once in awhile. You should look to see if certain processes are using more resources and clean up as much as you can. Also check your startup programs and disable anything that opens automatically at startup that you don't need
What about the hinge quality.... In the previous 2020 and 2021 model ... Many people complained their hinge pop out from the main frame of the display.... Do you think they solved this problem in 2022 model??.... Envy x360 isn't a cheap laptop....
I don't have the previous years models to compare it so far the hinge holds up well, we have been using it daily for about 3 months no issues yet. I will of course update if I run into any issues
@@precluder Nope so far so good, 1 time the laptop was stuck in tablet mode (keyboard wasn't working ) but we just restarted it and it worked. The only thing I will say is we don't use tablet mode as often as I thought. Mostly just use it as a laptop.
Thank you , during light work and youtube I didn't notice any heat or fan noise , while opening a few heavy projects I heard the fans kick up for a couple seconds but went back down pretty quickly.
From what I can see the requirement for design engineers is 8gb of ram and a quad core cpu,.you should be ok with this. I'm just not about the radeon graphics but I think it should be good. I am not a design engineer so I cannot comment on how well it will perform with autocad
So the good news it its held up very well, and we use it daily. The bad news is that we don't really ever use it in tablet mode so I can't say if the hinge would hold up really well over heavy usage over time
Hey there, great video! Just a quick question . I’ve recently bought HP Envy x360 15-fe0514sa 15.6”, processor Intel i5 with 8 gb RAM. My question is does this particular model allow me to change the RAM to 16 GB? Cheers
I believe the ram on that model is onboard whoch means its soldered in so you will not be able to upgrade the ram. But same envy models are upgradeable but when looking up that specific model it says onboard.
@@RobsCorner just bought 2 weeks ago , battery life is about 3 to 4 hrs . I went to best buy and got a new one , battery life is still the same and i just used it for web browsing
I haven't tried the book 2 pro , but the specs for the book 2 pro look better than the version of the HP x360 i have here. I believe there are higher versions of the envy though. I would say get the most powerful specs your budget allows you too.
hey so I have the laptop and it can't run many games but the games it can run it struggles with due to the games age or due to the graphics but overall, the laptop is a straight 8/10. personally love it but due to many new games coming out and the laptop being so small what makes it a problem and you can't update and get new Grahics card due to the laptop being a laptop.
Hey ya it can be frustrating I did a video om the gaming performance of the laptop, if you really want to game at high performance you can always look at getting an e-gpu that can help when gaming from home, but unfortunately that's the limitations of laptops.
Weird, I didn't get a notification for this. good review. Might want to add some competitors to this model. but solid review nonetheless.
Good idea will definitely look to add comparisons future reviews
As an owner of two defective 15.4" envy x360 laptops, I cannot recommend this product.
I purchased my first in December, used it for about 8 weeks, and out of nowhere, the screen flipped upside down as if it was in tablet mode. I attempted to reboot it, but the computer never came back on. No LED indicators, no signs of life.
Long story:
Since it was still under warranty, I called the support center and spent about two hours on the phone before they asked me to send it to their service center for a repair. Two weeks later, I received it back, tried to turn it on, and nothing happened. It was as if the service center did nothing but forward it straight back to me. I sent it back a second time (after another 2 hour call). A week passed, and the tracking information showed that it had never been received. I called them, waited on the phone for the default hour or so, and was assured that they'd received it but the tracking information hadn't been updated. Three weeks passed, and the tracking information never showed received. And I hadn't received any update from HP. Once again, I spent an hour waiting to get someone on the phone, and I finally reached someone who spoke clear English. I asked what happened. The representative said he had "no visibility or contact" with the service center it was shipped to. I asked how it was possible their own service center couldn't contact the other service center. He said he didn't know but that it's always been like that.
I received my laptop back about 10 days later in the same condition I'd sent it in the first two times. I got back on the phone explaining how I wouldn't send it in again and that I'd like a replacement or refund. They said they couldn't rebuild it but would send me a similar laptop. They sent me a refurb with slightly better specs. I received it today. Guess what happened when I tried to turn it on. Blank screen (I can't make this up). This replacement/refurb has a different problem than my original. My original shows no signs of life, whereas the replacement unit shows LED power indicators and makes boot noises.
Short story:
Due to my experience with HP, this product, their service center and their escalation department, I will say that I have no confidence in this company, so buyer beware. HP makes most of its profits from big companies: defense contractors and so forth. So a single individual like myself is not on their radar. If your product works, great. If not, good luck beating the odds!
that's unfortunate to hear, almost 6 months into using this item we had an issue only once where the laptop was stuck in tablet mode, but a quick restart fixed it. So knock on wood it doesn't happen to our unit
Ryzen 5 is not able to turn On pls suggesst soln
nice job! Thats why i am using this laptop, so muc better than Mac.
Thank you,! Ya my wife is enjoying it so far no complaints and I am getting less tech support questions from her lol
I've had mine for 5 months and I find it's getting slow. It jerks. I've deactivated things like background display etc. to improve fluidity. It's better but still not satisfactory. Do you think an anti-virus could help?
The best anti-virus is common sense, I haven't used an anti-virus for years on all my pc just malware bytes once in awhile. You should look to see if certain processes are using more resources and clean up as much as you can. Also check your startup programs and disable anything that opens automatically at startup that you don't need
@@RobsCorner thank you. I’ll do it
@@shkodranfetaHowd you go?
I desable many start up program like MS Teams… now it’s ok. Some bugs some time but it’s ok beacause it’s not a premium laptop
the grills on either side of keyboard are just for looks not speakers they are not even vents just design choice. speakers are bottom firing.
Thanks for the correction, you are correct they are purely for aesthetics
What about the hinge quality.... In the previous 2020 and 2021 model ... Many people complained their hinge pop out from the main frame of the display.... Do you think they solved this problem in 2022 model??.... Envy x360 isn't a cheap laptop....
I don't have the previous years models to compare it so far the hinge holds up well, we have been using it daily for about 3 months no issues yet. I will of course update if I run into any issues
@@RobsCorner Thank you very much
@@RobsCorner Any problems yet?
@@precluder Nope so far so good, 1 time the laptop was stuck in tablet mode (keyboard wasn't working ) but we just restarted it and it worked. The only thing I will say is we don't use tablet mode as often as I thought. Mostly just use it as a laptop.
Has the hinge quality held up?
I got mine for $700 after taxes and everything else of Best Buy, in the Christmas season!!!
That's an awesome deal
Hi. Good review.
Could you tell me what about the heat while doing light office work, or whatching RUclips?
Does the fun run loud and noosy?
Thank you , during light work and youtube I didn't notice any heat or fan noise , while opening a few heavy projects I heard the fans kick up for a couple seconds but went back down pretty quickly.
Can you see the screen well outside even if it’s bright?
Ita not the brightest screen so in very sunny conditions it is difficult to see it clearly
So what about using the softwares like Autocad Stadd and other related to design engineers? We can buy!?
From what I can see the requirement for design engineers is 8gb of ram and a quad core cpu,.you should be ok with this. I'm just not about the radeon graphics but I think it should be good. I am not a design engineer so I cannot comment on how well it will perform with autocad
@@RobsCorner yeah thanks 🙏🏼
Does it have any cooling fans? I bought one and can not hear any fan noise
It definitely has cooling fans when I was testing games I heard it ramp up
Can you make full benchmarks in your next video besides checking the games ?
Yes I'm working on some now, will have the video up soon
Thanks, and good luck.
Hows it holding up? I want to buy as a student who will use tablet mode often, scared the hinge will break on me
So the good news it its held up very well, and we use it daily. The bad news is that we don't really ever use it in tablet mode so I can't say if the hinge would hold up really well over heavy usage over time
Screen is OLED ?
This version I have is not OLED but they do offer OLed models
Noted with thanks !
The stickers on mine came bent and the fan makes a hitting noise
I would contact hp if the warranty is still valid , unless you bought it refurbished from somewhere, then maybe see with the retailer.
Ty mine was brand new but it does seemed to have fixed itself
Is Lenovo monitor older version compatible with these laptop?
I don't see why not, if the monitor has an hdmi port you should be good to go.
does is compatible for Samsung 990 PRO 2TB PCIe 4.0
?
It has m.2 slots , I don't see why not you just have to open up the laptop to get access to it and install the drive
Hey there, great video! Just a quick question .
I’ve recently bought HP Envy x360 15-fe0514sa 15.6”, processor Intel i5 with 8 gb RAM.
My question is does this particular model allow me to change the RAM to 16 GB? Cheers
I believe the ram on that model is onboard whoch means its soldered in so you will not be able to upgrade the ram. But same envy models are upgradeable but when looking up that specific model it says onboard.
Thanks for that ! You are a star!🙏🏼
The screen is oled ?
Not on the model I have but I believe there is an OLED version.
How about battery life? Any upgrade from the predecessor models??
Depending on the usage usually a good 8-12 hours battery life better processors will be more efficient for sure
@@RobsCorner just bought 2 weeks ago , battery life is about 3 to 4 hrs . I went to best buy and got a new one , battery life is still the same and i just used it for web browsing
They have to run on snapdragon onryo as a tablet
Very true 👍
Ok so this or Samsun Galaxy book2 pro?
It's the hp envy x360 but like the book 2 pro it converts into a tablet
@@RobsCorner thanks! I meant which would you recommend especially for heavy programming use
I haven't tried the book 2 pro , but the specs for the book 2 pro look better than the version of the HP x360 i have here. I believe there are higher versions of the envy though. I would say get the most powerful specs your budget allows you too.
the camera seemed to have a "delay"
Just saw that, not sure why the audio is out of sync.
Ur cool
Thank you my mom thinks I'm cool too
I got mine for $400 new at best buy
That's awesome which specs ?
AMD Ryzen 5 7530U processor and 8 GB of RAM
hey so I have the laptop and it can't run many games but the games it can run it struggles with due to the games age or due to the graphics but overall, the laptop is a straight 8/10. personally love it but due to many new games coming out and the laptop being so small what makes it a problem and you can't update and get new Grahics card due to the laptop being a laptop.
Hey ya it can be frustrating I did a video om the gaming performance of the laptop, if you really want to game at high performance you can always look at getting an e-gpu that can help when gaming from home, but unfortunately that's the limitations of laptops.
Can it at least run Minecraft smoothly 😭🙏
😂
You talk to fast....
Thank you sometimes nerves get them better of you, or you can try listening slow 😄
same except 32bg ram