Hi Ben! Thank you for reaching out to us. We are sorry to hear about the issues that you are experiencing. To ensure that we are getting you the most accurate information, please give us a call at (574)825-9679 when you have your VIN handy. We will be happy to help!
Still have not got it figured out. Customer service was better on RUclips than on the phone… simply can not pair with controller and no information about “solar app” online
Hello, and thank you for reaching back out to us! We're sorry to hear you're still experiencing issues with the solar app. We'd like to look into this further for you. At your convenience, can you please send us a private message to our "Grand Design Service & Support" Facebook page, including your VIN, email address and a brief reference to this problem? We look forward to hearing from you soon!
Same issue with my GD 30G Toy Hauler, not to mention a ton of other issues. I definitely didn’t get the quality GD I had always heard about before Covid built models. When you buy a brand new RV and spend half your vacations fixing everything you literally don’t want the RV anymore!!!
Pic worth thousand words.
Thank you!
Excellent
Thank you!
Lance looks like he can bench press that 5th wheel! (;-)
If it has the solar package is it already set up? I see my solar is getting power but the inverter says it’s not producing anything
Hi Ben! Thank you for reaching out to us. We are sorry to hear about the issues that you are experiencing. To ensure that we are getting you the most accurate information, please give us a call at (574)825-9679 when you have your VIN handy. We will be happy to help!
Still have not got it figured out. Customer service was better on RUclips than on the phone… simply can not pair with controller and no information about “solar app” online
Hello, and thank you for reaching back out to us! We're sorry to hear you're still experiencing issues with the solar app. We'd like to look into this further for you. At your convenience, can you please send us a private message to our "Grand Design Service & Support" Facebook page, including your VIN, email address and a brief reference to this problem?
We look forward to hearing from you soon!
Same issue with my GD 30G Toy Hauler, not to mention a ton of other issues. I definitely didn’t get the quality GD I had always heard about before Covid built models. When you buy a brand new RV and spend half your vacations fixing everything you literally don’t want the RV anymore!!!
@@jeffgast7215 update I don’t own it anymore. The solar never worked. Marketing scam