What Seduction Can Teach Us About Customer Experience | Laura Payne-Stanley | TEDxSouthampton

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  • Опубликовано: 10 сен 2024

Комментарии • 33

  • @ONLENetworking
    @ONLENetworking 2 года назад +1

    We're big fans of Laura because she shows the small businesses in our network how to use advanced techniques to gain attention. And in this talk about Seductology she excells herself - it made us think about markeign and attention in a very different way.

    • @laurapayne-stanley9024
      @laurapayne-stanley9024 2 года назад

      Thank you ONLE Networking, and happy to be the Brand Seductologist for the network any time

  • @holliecostigan8821
    @holliecostigan8821 2 года назад +1

    All brands, big or small should listen to this talk, thought provoking with great insights!

    • @laurapayne-stanley9024
      @laurapayne-stanley9024 2 года назад

      With all your experience of working with large scale brands, appreciate the feedback

  • @jameswest6474
    @jameswest6474 2 года назад +1

    Great talk by Laura. "Big brand" marketing can seem out of reach of smaller businesses yet as Laura explains so clearly, the principles and psychology ARE accessible and can be a huge differentiator for businesses struggling to stand out. Thought provoking and useful - just what you want from TEDx Talks!

  • @catherineekkelboom-white3319
    @catherineekkelboom-white3319 2 года назад +1

    This is really thought provoking. It's a different way to think about marketing and customer experience, and I really love it. It makes me think of all the times I've been "seduced" as a customer and it's definitely made me want to spend more with a brand and also tell others about it.

  • @oliviamarshall2818
    @oliviamarshall2818 2 года назад +1

    This is a fantastic talk, Laura is magic, I was lucky enough to be there on the day and I immediately started to reflect on how I can seduce within my brand and create an experience for my clients which I continue to work on. This talk makes so much sense and was a huge aha moment for me, it inspired me to take action and better my business. I would encourage everyone to give this a listen!

    • @laurapayne-stanley9024
      @laurapayne-stanley9024 2 года назад

      Thank you for the feedback Olivia and for doing my hair and make up on the day

  • @TheCooper109
    @TheCooper109 2 года назад +1

    Such an amazing talk. It was brilliant to watch in person and even better on 2nd viewing. 🙏🏻

  • @Claire-rr1cq
    @Claire-rr1cq 2 года назад +1

    A brilliant talk, I am now thinking about the whole customer experience in a new way.

    • @laurapayne-stanley9024
      @laurapayne-stanley9024 2 года назад

      Thank you for the feedback Claire and love to hear how you implement the new customer experience in your business?

  • @timbrock800
    @timbrock800 2 года назад +1

    Wonderful - a simple masterclass in what it's really all about!

  • @nataliawillmott2958
    @nataliawillmott2958 2 года назад +1

    Great great talk and beautifully delivered! I am now analysing my business and seeing more clearly when I might have used sedection…need to listen to this again

  • @ukawp
    @ukawp 2 года назад +1

    Loved listening to your talk on seduction. Must admit I love being seduced by brands. I always love when brands embrace technology to welcome me and keep me posted. I love brands anticipating what I want, before I even do. I would rather walk around a store with full price items so I can be seduced by the products, then visit when there is a sale on, for me it takes away the enjoyment see items all squashed together. I want my items gift wrapped even if I'm buying for myself, just so I can unwrap it myself!

  • @linaandtom888
    @linaandtom888 2 года назад +1

    Had the pleasure of seeing this live and we're so glad we can watch it back. So much gold to take away and yes the petrol station flowers are food for thought! Made us reconsider how we present and package but is also good for giving yourself a good talking to regarding self-worth. We want to be seducers! And thankfully we think we have established we aren't a comfy pair of slippers but it was good to check in!

    • @laurapayne-stanley9024
      @laurapayne-stanley9024 2 года назад

      It is such an interesting point when it comes to seducing your clients not only through your amazing photography work (which it is) but also seducing the clients with who you both are as individuals

  • @chriswilliams596
    @chriswilliams596 2 года назад +1

    Really loved this talk, some thought provoking questions going through my marketing brain after this.

  • @bestinternational1797
    @bestinternational1797 2 года назад +1

    Great talk Laura. It really made me think about how I'm going to market my new venture, The Crag Cornwall.

    • @laurapayne-stanley9024
      @laurapayne-stanley9024 2 года назад

      Thanks Kate and yes there is wonderful seduction opportunities with your new venture I'm sure

  • @lynnekennedyphotography8909
    @lynnekennedyphotography8909 2 года назад +1

    A great insight into how we can deliver better to our clients, in Laura's inimitable style. A really good listen to anyone who wants to elevate their customer service.

  • @wildconnectionsphotography
    @wildconnectionsphotography 2 года назад +1

    Such a great talk! I love this take on marketing and how to seduce my audience

    • @laurapayne-stanley9024
      @laurapayne-stanley9024 2 года назад

      Thank you Cat and look forward to seeing you implement in your business

  • @oliviamarshall9422
    @oliviamarshall9422 2 года назад +1

    Incredible talk, makes me so motivated to better my business 🙌🏻

    • @laurapayne-stanley9024
      @laurapayne-stanley9024 2 года назад

      Thank you Olivia, and you can certain include seduction techniques into your business

  • @engien460
    @engien460 2 года назад

    Grand pleasure dome hahahha do only woman giggle 😃 in this companionship hahahah. Do you also notice was no ahhh or umph when autor of speach ask " do you ha e a fantasy what transform in fisical reaction 😆 " I just could stop laughing from luck of reaction from "umph "group hahahha.

  • @mbae7865
    @mbae7865 2 года назад

    Does not make sense to me at all.This is creepy not seductive.