How to Apply FBI Tactics in Sales - Outside Sales Talk with Chris Voss
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- Опубликовано: 5 авг 2024
- Summary:
Former FBI negotiator Chris Voss is the CEO of the Black Swan Group, a firm that works with companies and individuals to take their negotiation skills to the next level. He is a 24-year veteran of the FBI, and he retired as the lead international kidnapping negotiator. Chris is also the author of the national best-seller: "Never Split The Difference: Negotiating As If Your Life Depended On It," which was named one of the seven best books on negotiation. In this episode, Chris explains how to apply high-stake FBI negotiation tactics to never lose a sale.
Here are some of the topics covered in this episode:
* How to get your prospects to talk and reveal what they’re holding back
* The secret behind encouraging your prospects to show off
* The power of getting your prospect to say NO
* Triggering the right questions to get true information
* How to get your prospects to say “That’s right” instead of “You’re right”
00:00 Intro
01:12 Relationship Between Negotiation and Listening
03:25 How to Really Get Information
11:53 Transforming a Negotiation
16:25 Reducing Angry Interactions
18:42 Beware YES, Master NO
26:18 The 2 Magic Words
29:49 Calibrated Questions
31:59 Black Swan
39:37 Dealing With Life or Death Situations
41:25 Sales in 60
45:50 Actionable Takeaway
46:44 Summary
You can listen to this episode on iTunes, Stitcher, Spotify, Google Play or wherever you get your favorite podcast!
About the Guest:
Chris was trained in the art of negotiation not only by the FBI but also by Scotland Yard and Harvard Law School. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Chris has lectured on negotiation at top business schools and universities across the US and has been seen on ABC, CBS, CNN, Fox News, and Forbes.
Website: blackswanltd.com/
LinkedIn: / christophervoss
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Хобби
The host needs to work on his interview skills. However he did ask questions that I had not heard before so I did get new information from the awesome Chris Voss
Yes, I was worried at the beginning.... I thought the host was a little slow in talking and answering Chris, seemed like he wasn't very interested in the topic at all ... but at the end, the Host truly impressed me with the recap of this video... maybe he was taking copious notes too... either way, I was impressed.
He wasn’t terrible but clearly not able to LISTEN (ironically) because he was in his head trying to think of the next question. Maybe he was Jedi mind tricking us by giving the example of why Chris’ advice is so pertinent. 😂 (Full disclosure: leaving comment before getting to end of video. Looking forward to it getting better per other comments.)
I love watching this man... Chris Voss... Yes, I said your name (not too many times).
and this is one of the very BEST Interviews I have seen him do... and believe me I have seen a lot of his videos...
I took copious notes (as usual)... Why don't I just buy the book!!! LOL
I think I will.
Thank you both for such a great video... every minute was fantastic.
Glad you liked the podcast, Judi! We loved having Chris over.
Host, keep going, the more you do the better you will get. It's brave enough that you're conducting this interview. KEEP GOING.
This is by far the best Chris Voss interview. Thank you!
I totally agree. "That's Right!"
Great content here. I read Chris's book and this video is really one of the best distillations of it around. Good job!
Fantastic work gentlemen, thank you!
Great and insightful interview, thank you!
This concept is so simple but goes so far
Would love to see El Chapo or Drakula interviewing Chris Voss.
Great interview and excellent summary - I was expecting a "that's right" from Mr. Voss.
It would be nice to have a list of most effective strategies to least that he uses.
READ his book... well, buy his book.
At the door knocking, delivery for so & so What it be ridiculous for me to ask to come inside?
“It seems like “ is all the answer guys
Hey there would just like to let you know, you should have prepared questions. Every does
Great interview!
I've been selling (in some way shape or form) for almost two decades. The core skills are applicable to almost any industry and/or any position. I'm always amazed at how bad at sales salespeople can be sometimes. Most of the "strategies" out there are bull shit
Then share your knowledge what is that "the core skill" you're talking about ?
@@akwariat5278 Is that a genuine question? I'm not interested in having a debate with you.
@@mserth22 its obviously a genuine question. What are your “good” strategies
Summary 46:46
It sounds like, it feels like you have a few objections, It feels to me that there’s just something in the way am I wrong here no it appears to me that there’s some feels like you have some objection here I feel like you have a few objections
Anyone tried this for hacking women? ...
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Thanks for the feedback, I will stop saying mhm as much since its distracting. I really liked what he was saying though, so it was almost subconscious here. And I'll also consider working on my tan, but I don't have a lot to work with on that from a genetic perspective.
@@stevebenson7955 Was having a bad day at work just ignore me :)
@@user-ml1zu7cy7r No worries! we've all had a bad 4 months here! ;) All the best!