@GrumpyMansREVIEWS Hi mate. I did everything like in the video, and I have Hub 5 and 1G Internet so speed test was before switching between 800 and 900 now after switching in modem mode I have no more then 150mb in connected in Lan. What I did wrong?? I use unifi modem Thanks in advance
Cheers bud, this was super helpful! Just to note, for those with the older Virgin Hub 3.0, once in modem mode you need to plug your replacement router ethernet cable into port 3 not 4. Also, once the hub 3.0 is properly set up you will see a red light at the bottom, this is normal.
You sir are a legend ! Tried orignal port 4, nothing, someone said port one on another video, nothing. Just saw your comment and it works perfect . Thank you mate
I am finally able to switch to Virgin Media in the next couple of weeks. I've always used my own modem and router to connect to BT, Vodafone etc putting in a user and password in the WAN settings to connect to the ISP. Interestingly my current supplier is TalkTalk and my Asus RT AX82U router for the WAN Setting is in Auto IP which I have read should be fine for VirginMedia also? Why my router is working with the present settings I'm not sure unless my setup is using the Modems User and Password to connect to my ISP?
thank for the video. it is helpful. as you said, i switched my hub3 to modem mode couple days ago and today i received an email from VM that my device was identified as having a ntpmode6 vulnerability. if the hub3 is in modem mode you will lose some protection like the firewall from the hub and all the network traffic will go directly to your personal mesh or wifi router since i do not have much knowledge in configuring the firewall (default) in my mesh i think the quickest solution for me is to enable the hub3 back to the router mode first and turn off the wifi.
Wonderful job making this video. I was looking for the very same info as I am planning to get a mesh system for my house. pls, correct me if I am wrong, this is how the mesh setup will work. First, turn my VM Hub 5 to Modem mode, then via Ethernet cable 2.5g connect it to my mash router. Complete the setup and then connect the other 2 satellites to the Mesh router. then, connect all my Wi-Fi devices to the Mesh system using the Mesh wifi name and password? AND, I am getting DECO XE200, I can see there are 3 ports, Gigabit x 2 and 10gbps x 1. So the VM router ethernet from port 4 goes to a 10Gbps port or any port?
Thank you, just got the 5x hub and 1GB virgin and it has no parental controls what so ever. I did put my older router into extender mode but the parental control's vanished. So ordered a new wifi 6 router which has great parental controls and will use that through the hub in modem mode. My old router can then go downstairs as range extender. Virgin really need to have parental controls up to the standards of TP Link on the HUB and I am in shock they are none in this day and age.
@GrumpyMansREVIEWS Never really or had time to clock it sorry, due to how bad the hub 5x is and the total lack of admin I have installed a DECO X20 Mesh system which has totally changed wifi in the house, full wifi everywhere and no dead spots and no longer multiple wireless networks through extenders. Issue again was the hub x5 and the non working correctly modem mode so I have left it in router mode, turned off the wifi on it and run everything except a mac and xbox through the deco to avoid double nat. And I now have perfect parental controls! So the solution for me was to spend £200 to get what should be on the HUB 5x as standard. After spending a full day and night testing the modem mode and setting it all up and trying different ways I can safely say the Hub 5x is junk and VM should be ashamed of themselves for releasing such a bad unfinished product.
Can I replace my virgin media router or do I still need to use my exisiting router and have it in modem mode then connect the new routuer via an ethernet cable?
Virgin media is blocking vpn sites, over 18 sites etc on my new hub 5. I've got websafe turned off. Do you have any ideas what I could do? I'm considering a new router so I can change the dns servers.
Hi Daddy yo! I just want to know if you put this Hub 3.0 into modem mode can you connect this straight to Network switch and then from network switch can you connect ASUS router to give you wifi? cause i have 2 asus router.
@@GrumpyMansREVIEWS Cheers for that, it seem to have worked to reset it. Any idea if switching to modem mode and connecting it to a different router has to be done though specific port on Hub4. No matter which out of 4 ports I used my router could not find internet for some reason. If I just plugged cable to my PC however, that PC would get internet just fine
I'm with Virgin also and I have an ASUS 86U Pro router. Currently, I've taken your advice and put my VM Hub into modem mode. Is it possible though to use the 86U as a modem/router or does it not have this capability? TIA
@@GrumpyMansREVIEWS Thanks think I'm sorted now. Just got 360 tv box from virgin media this evening and was confused because I thought it was digital tv and a modem in one but I think it's just a Tv box that uses internet for epg or something. I'm happy because I thought I was forced to change hardware when they upped me to 500Mb. I've been using one of the virgin hubs in modem mode bridged with Asus router for several years and it's rock solid
Hey, I’m just about to do this also, one question - we also have Virgin TV, guessing this will plug into the non Virgin router after I’ve done all these steps?
bro i have had VM for 5 years with no problems but not with hub 5 my p2p gaming is awful big packet loss and bufferbloating, i don't know how to fix it, ive tried everything expect getting my own router do you think that will fix it?
I'm experiencing this problem as well. Ever since this weird power cut in my area my WiFi has been absolutely terrible. I'm getting huge packet loss when I'm on geforce now even though it was fine before. The new router is coming today I'll prob give an update if it fixes it.
I have decided to stop our land line on 1st Jan. When my wife is at home she often does not hear her mobile😢 I then ring our land line; she always hears that? It has four phones around house & & a central station with an answer phone; this blinks if I leave a message🎉 is there anyway of linking an incoming call on her mobile too the existing house phone network; without having to pay for VOIP….maybe a texting bell with flashing display to ask her to pick -up or phone me? ……what say you?
My Hub 3 wifi signal drops terribly, I am managing to another router. If I did connect Hub 3 to a router, can the other ports on Hub 3 be used to connect to other devices? Thanks.
10 days ago, I watched this video, and I like it, it seems very good info, and I asked a question too. Anyhow, I followed 100% but I failed to set up my Mesh Deco in Access Point Mode. After checking with VM support, and TP-Link Support and TP-Link Community, everyone suggested, Don't change the VM Hub to Modem mode and in this case, I will not be able to set up my Deco in Access Point Mode. All three support suggested keeping VM Hub in Router Mode, but simply turn off both channels of Wifi and in this way, I can set up Deco Mesh in Access Point Mode and also there will be no 2 networks running which can disturb the frequency as wifi from VM hub been disabled. So, seems your instructions are inaccurate, Or unless you are correct as you are using another router between VM Hum and Mesh system.
Hi sorry for not replying sooner! So my instructions are for a normal router mode, not access point mode. The instructions given by everyone else are indeed correct!
Hi dad, so I used to be with BT. Thieving bastards. But anyway. I ran my main hub as the master. I then manipulated the other old hubs to be repeaters. They got full speed, full range .. everywhere in the house. No children crying cause us daddy's are so awesome. So, the reason I am here. I noticed since switching to virgin the speed is twice is fast but the upload is half as slow. Traffic shaping at its best. I'm annoyed with the ping. I can't get it below 30ms. So I done a test where I used a freshly set up secondary router .. BT hub 3. And it connects and works perfectly. The only problem is the hub 3 rather than the 260ish Mbps it's only getting 40mbos but full upload. There doesn't appear to be an option on the hub 3 to alter the MTU so even though this was never an issue with BT to BT hubs. I just realised when you mentioned port 4, I'm sure I was trying that but I'll double check. I'll give that a try here. But what I'm worried about. If I leave the DHCP on, it'll try to log on via BT username/password? Did you not need your virgin username and password to use the external router?
And cat 7 port 4 to port 4 .. retest BT hub 3.. 36.9d 25.8up .. when I was with BT the hub 3 I'm using had no issues with 150 down (same as master router) and 80up.. this is why it's bugging me.. any ideas?
Thanks for watching watch more Virgin Media Product Reviews ruclips.net/video/9p-cM8fpMuE/видео.html
Hi i am sure in an earlier video you had switched ISP to BT Fibre? did you then go back to Virginmedia?
Hi yes I am with BT now, this is an old video just uploaded it now.
@@GrumpyMansREVIEWS Cool love your accent.
@@patriot2yt Thank you!
@GrumpyMansREVIEWS Hi mate. I did everything like in the video, and I have Hub 5 and 1G Internet so speed test was before switching between 800 and 900 now after switching in modem mode I have no more then 150mb in connected in Lan.
What I did wrong??
I use unifi modem
Thanks in advance
Cheers bud, this was super helpful! Just to note, for those with the older Virgin Hub 3.0, once in modem mode you need to plug your replacement router ethernet cable into port 3 not 4. Also, once the hub 3.0 is properly set up you will see a red light at the bottom, this is normal.
Ahhhh I wonder if that would help me 👍
I have hub 3 and have had it connected to router on port 4 with no issues.
I’m on port 3, no connection.
Anyone know how to bring router out of modem mode?
@@SamCharlton-zj5es192.168.100.1 connect hub to pc via ethernet.
You sir are a legend ! Tried orignal port 4, nothing, someone said port one on another video, nothing. Just saw your comment and it works perfect . Thank you mate
Thanks for the instructions! I was plugging into port1 and it wasn't working! Much love
Glad you found the video useful!
Thank you so much this is exactly what I was looking for.
Glad you found the video useful!
Great video i haven't done it yet but it looks easy enough thanks
Very good video mate. Much appreciated, worked like a charm.
Are you using this with a Static IP? Can you use with with a range of say 5 Ips?
I am finally able to switch to Virgin Media in the next couple of weeks. I've always used my own modem and router to connect to BT, Vodafone etc putting in a user and password in the WAN settings to connect to the ISP. Interestingly my current supplier is TalkTalk and my Asus RT AX82U router for the WAN Setting is in Auto IP which I have read should be fine for VirginMedia also? Why my router is working with the present settings I'm not sure unless my setup is using the Modems User and Password to connect to my ISP?
thank for the video. it is helpful. as you said, i switched my hub3 to modem mode couple days ago and today i received an email from VM that my device was identified as having a ntpmode6 vulnerability. if the hub3 is in modem mode you will lose some protection like the firewall from the hub and all the network traffic will go directly to your personal mesh or wifi router since i do not have much knowledge in configuring the firewall (default) in my mesh i think the quickest solution for me is to enable the hub3 back to the router mode first and turn off the wifi.
No don't do that. Find tutorials on ur router and learn how to activate ur firewall on ur router it's easier then u think
Wonderful job making this video. I was looking for the very same info as I am planning to get a mesh system for my house.
pls, correct me if I am wrong, this is how the mesh setup will work. First, turn my VM Hub 5 to Modem mode, then via Ethernet cable 2.5g connect it to my mash router. Complete the setup and then connect the other 2 satellites to the Mesh router. then, connect all my Wi-Fi devices to the Mesh system using the Mesh wifi name and password?
AND, I am getting DECO XE200, I can see there are 3 ports, Gigabit x 2 and 10gbps x 1. So the VM router ethernet from port 4 goes to a 10Gbps port or any port?
Excellent easy to understand walk through. Cheers
Glad you found the video useful!
Thank you, just got the 5x hub and 1GB virgin and it has no parental controls what so ever. I did put my older router into extender mode but the parental control's vanished. So ordered a new wifi 6 router which has great parental controls and will use that through the hub in modem mode. My old router can then go downstairs as range extender. Virgin really need to have parental controls up to the standards of TP Link on the HUB and I am in shock they are none in this day and age.
How is the Hub 5X in terms of WiFi speeds?
@GrumpyMansREVIEWS Never really or had time to clock it sorry, due to how bad the hub 5x is and the total lack of admin I have installed a DECO X20 Mesh system which has totally changed wifi in the house, full wifi everywhere and no dead spots and no longer multiple wireless networks through extenders. Issue again was the hub x5 and the non working correctly modem mode so I have left it in router mode, turned off the wifi on it and run everything except a mac and xbox through the deco to avoid double nat. And I now have perfect parental controls! So the solution for me was to spend £200 to get what should be on the HUB 5x as standard. After spending a full day and night testing the modem mode and setting it all up and trying different ways I can safely say the Hub 5x is junk and VM should be ashamed of themselves for releasing such a bad unfinished product.
@@april6rain Thank you for sharing your experience!
When changing to modem mode, will I only be able to access the page on the pc directly connected to the hub 5, or can I use any pc in the house ?
Can I replace my virgin media router or do I still need to use my exisiting router and have it in modem mode then connect the new routuer via an ethernet cable?
Another helpful video 🙏🏼👌🏽
@@akhmal2 Thanks!
I just don’t get internet coming out hub once in modem mode am in port 4
Which system are you using? If it's TP Link Deco, you may have to set it all up first, then put the Hub into modem mode.
@@GrumpyMansREVIEWS I got in done I was in wrong port lol but thanks
Very good video have subscribed. What is a good router on a budget please that works with hub 3 in modern mode (dont mind buying a used one)
What about hub 4 is it still port4 for the wan connection?
Yes it’s port 4.
Might be a daft question but can you just get a decent router and use that instead of the supplied virgin one?
That is the way to go with Virgin media. I've made a video on how to use your own router. ruclips.net/video/OhvdVmKoPYs/видео.html
Thank you this helped me so much 👍
@@biggyshorty1983 Glad you found the video helpful.
any chance you can come and install in my home, ive got virgin media volt router and asus rog strix vpn router,,,,
Virgin media is blocking vpn sites, over 18 sites etc on my new hub 5. I've got websafe turned off. Do you have any ideas what I could do? I'm considering a new router so I can change the dns servers.
Hi, do yo know how to enable modem mode on Hub 6. There is no option on the left side. Thanks
Hub 6? No sorry I didn’t even know that was out.
Made me laugh kids at back whens wifi back on lol cheers bro just what I was looking for 👍
@@Dannyg2298 Kids always want wifi lol. Glad you found the video useful!
Thanks for this, now I know what I was doing wrong 😂
Do you know if had to use my own router and follow your guide, would it mess with the Virgin media TV stuff?
Absolutely not. If you’re using wifi on the Virgin TV box, you’ll just need to enter your new password.
Can I directly attach my old hub 5 and remove the new one without making any change will it work directly.
It should work fine however it will have a new SSID.
What routers do you recommend?
ASUS routers are good, you’ll find reviews on my channel.
Great step by step guide, thank you.
Glad you found the video useful!
We needed this information
Glad you found the video useful!
How do you add the pods to your own gaming router ? Is that possible
@@nickbell8933 Not possible I’m afraid. Only work with Virgin Media hub.
Hi Daddy yo! I just want to know if you put this Hub 3.0 into modem mode can you connect this straight to Network switch and then from network switch can you connect ASUS router to give you wifi? cause i have 2 asus router.
@@istranghero19 Sorry never tried a switch in modem mode,
@@GrumpyMansREVIEWS i will try tom. when no ones at home then let you know what the outcome thanks :)
@@istranghero19 Appreciate it!
Trying to switch it back from modem mode to router. Going to 192.168.0.100.1 doesn't seem to do anything. Just googles it instead of going to settings
@@NinesIng As I said in the video, just use a pin and reset it from the bottom if you’re using the hub 5 and from the back for the hub 3 and 4
@@GrumpyMansREVIEWS Cheers for that, it seem to have worked to reset it.
Any idea if switching to modem mode and connecting it to a different router has to be done though specific port on Hub4. No matter which out of 4 ports I used my router could not find internet for some reason. If I just plugged cable to my PC however, that PC would get internet just fine
@@NinesIng it’s port 4 or 3
What about hub 4?
@@alexsosa1498 Follow the video, it’s the same.
@@GrumpyMansREVIEWS Sorted. Thank you.
What if I want to use two of my own routers? One for upstairs, and one for downstairs?
Then you need to buy a mesh system, something like this.
ruclips.net/video/I9HcHtQNCOw/видео.html
Which port will I use 2.5?
Yes.
Can u get rid of all virgin equipment and use your own modem /hub instead I've a tp modem /router
Unfortunately you still need to use their modem.
Can we activate both the modes I.e modem mode and router mode using own router
You can however you'll get interference with your network. Some people will say you won't but in my experience it's not a good idea.
I'm with Virgin also and I have an ASUS 86U Pro router. Currently, I've taken your advice and put my VM Hub into modem mode. Is it possible though to use the 86U as a modem/router or does it not have this capability? TIA
No, the 86U Pro is only a router.
@@GrumpyMansREVIEWS Many thanks for your prompt reply and help. 😎👍
Does this method work for virgin tv 360 box?
No, it's only for the Hubs.
@@GrumpyMansREVIEWS Thanks think I'm sorted now. Just got 360 tv box from virgin media this evening and was confused because I thought it was digital tv and a modem in one but I think it's just a Tv box that uses internet for epg or something. I'm happy because I thought I was forced to change hardware when they upped me to 500Mb. I've been using one of the virgin hubs in modem mode bridged with Asus router for several years and it's rock solid
Hey, I’m just about to do this also, one question - we also have Virgin TV, guessing this will plug into the non Virgin router after I’ve done all these steps?
Yes, any ethernet cables go into the back of the new router.
Excellent review great work 👍👍
Thank you!
bro i have had VM for 5 years with no problems but not with hub 5 my p2p gaming is awful big packet loss and bufferbloating, i don't know how to fix it, ive tried everything expect getting my own router do you think that will fix it?
I'm experiencing this problem as well. Ever since this weird power cut in my area my WiFi has been absolutely terrible. I'm getting huge packet loss when I'm on geforce now even though it was fine before. The new router is coming today I'll prob give an update if it fixes it.
Any updates? I’m on hub3 and online gaming is having real issues. Put in modem mode and it didnt fix it. Now I dont know how to disable modem mode 😅
@SamCharlton-zj5es Just do a pin hole reset it will go back into router mode
Yes it will.
@NobleyWobley the weird power cut fried your hub 🫡😅
Very useful - thank you. 😊
Glad you found the video useful! Thanks for taking the time to comment!
I've got 4 it turns green in modem mode
Very informative.
Glad you found it useful!
Great information video
Thanks for watching!
I have decided to stop our land line on 1st Jan. When my wife is at home she often does not hear her mobile😢 I then ring our land line; she always hears that? It has four phones around house & & a central station with an answer phone; this blinks if I leave a message🎉 is there anyway of linking an incoming call on her mobile too the existing house phone network; without having to pay for VOIP….maybe a texting bell with flashing display to ask her to pick -up or phone me? ……what say you?
Hi so sorry, I have no idea.
Very helpful
Glad you found the video useful!
My Hub 3 wifi signal drops terribly, I am managing to another router.
If I did connect Hub 3 to a router, can the other ports on Hub 3 be used to connect to other devices? Thanks.
Not if you put the Hub 3 into modem mode, only one port will work. I mentioned it in the video.
Did u fix the problem? I have same issue with signal
10 days ago, I watched this video, and I like it, it seems very good info, and I asked a question too. Anyhow, I followed 100% but I failed to set up my Mesh Deco in Access Point Mode. After checking with VM support, and TP-Link Support and TP-Link Community, everyone suggested, Don't change the VM Hub to Modem mode and in this case, I will not be able to set up my Deco in Access Point Mode. All three support suggested keeping VM Hub in Router Mode, but simply turn off both channels of Wifi and in this way, I can set up Deco Mesh in Access Point Mode and also there will be no 2 networks running which can disturb the frequency as wifi from VM hub been disabled.
So, seems your instructions are inaccurate, Or unless you are correct as you are using another router between VM Hum and Mesh system.
Hi sorry for not replying sooner!
So my instructions are for a normal router mode, not access point mode.
The instructions given by everyone else are indeed correct!
Hi - why did you want to set up your Deco in AP mode instead of WiFI Router mode?
This is how I'm using my router in bridge mode.
Best way mate.
You must have a very big house if you need mesh.
Nah bro. You just need a house with brick walls.
👍👍
Thanks for watching.
Hub 5 Wi-Fi is excellent in my experience. No need to put it into modem mode in my view. Hub 3 on the other hand, a load of rubbish.
Thanks for sharing your experience!
This is not Hub5x...
@@NoGGy No
This IP address is no longer working. Virgin is not supporting this. I can't figure out anything! 😡
Have you tried doing a pin hole reset?
There is no Modem Mode in Hub 5
There is, that's what I'm using in the video.
there is modem mode
Hi dad, so I used to be with BT. Thieving bastards. But anyway. I ran my main hub as the master. I then manipulated the other old hubs to be repeaters. They got full speed, full range .. everywhere in the house. No children crying cause us daddy's are so awesome. So, the reason I am here. I noticed since switching to virgin the speed is twice is fast but the upload is half as slow. Traffic shaping at its best. I'm annoyed with the ping. I can't get it below 30ms. So I done a test where I used a freshly set up secondary router .. BT hub 3. And it connects and works perfectly. The only problem is the hub 3 rather than the 260ish Mbps it's only getting 40mbos but full upload. There doesn't appear to be an option on the hub 3 to alter the MTU so even though this was never an issue with BT to BT hubs. I just realised when you mentioned port 4, I'm sure I was trying that but I'll double check. I'll give that a try here. But what I'm worried about. If I leave the DHCP on, it'll try to log on via BT username/password? Did you not need your virgin username and password to use the external router?
So with the BT hub 3 in port 4, I'm getting 40 down and 15 up. So even that time is was bad. Direct WiFi from the virgin hub it's 267 down 24 up .
And cat 7 port 4 to port 4 .. retest BT hub 3.. 36.9d 25.8up .. when I was with BT the hub 3 I'm using had no issues with 150 down (same as master router) and 80up.. this is why it's bugging me.. any ideas?
Or cat 7 as 10gb is round the corner 🫡