Cool video. What would be even cooler is if you could actually get a hold of someone in customer service to ask questions and place an order. If Jenson is struggling with staffing, maybe prioritize CS roles instead of marketing roles to release content on YT..? I stopped ordering from you guys after I literally couldn't get a response back on your new text system and no one would answer the phone.
Sorry you're having issues, it has been noted and passed along to management. We're a totally separate department and the hardworking folks upstairs get a ton of calls and e-mails all day, everyday so they are constantly on the line helping other customers to the best of their abilities. What is your question, maybe I can help answer it or point you in the right direction?
Carbon is lighter and can be tailor made to flex a specific way to ensure it provides the most comfort on a ride, alloy will be heavier and you won't have to worry about breakage in the event of a big crash. Personally, I'd choose carbon, especially on a drop bar since the chances of a big crash isn't often or likely. It really depends on how much you're willing to spend... can't go wrong either way!
What was your favorite product release of February?
Favero Assioma PRO MX-2
Sram Maven!
There are so many popular products. It's a video that you should watch when you don't know what to buy👍
OE PACKAGED SRAM X01 Chain, picked up 3 this week from you guys, super fast shipping within Cali, thanks guys keep it up!
Those OEM deals are wild, glad you were able to get your hands on some before they''re gone!
Cool video. What would be even cooler is if you could actually get a hold of someone in customer service to ask questions and place an order. If Jenson is struggling with staffing, maybe prioritize CS roles instead of marketing roles to release content on YT..? I stopped ordering from you guys after I literally couldn't get a response back on your new text system and no one would answer the phone.
Sorry you're having issues, it has been noted and passed along to management. We're a totally separate department and the hardworking folks upstairs get a ton of calls and e-mails all day, everyday so they are constantly on the line helping other customers to the best of their abilities. What is your question, maybe I can help answer it or point you in the right direction?
I love my ibis ripley v4. This annual bike sale definitely has me browsing some deals. Great video guys!
Great to hear! Thanks for the comment
The annual bike sale has me looking for a new bike.
Those Salsa Cowcheaper bars are very interesting. Would you recommend the alloy or the carbon version? Which one would be more comfortable?
Thank you.
Carbon is lighter and can be tailor made to flex a specific way to ensure it provides the most comfort on a ride, alloy will be heavier and you won't have to worry about breakage in the event of a big crash. Personally, I'd choose carbon, especially on a drop bar since the chances of a big crash isn't often or likely. It really depends on how much you're willing to spend... can't go wrong either way!
I have my eyes on that Nomad!
Yeah that thing is a beauty... solid deal for a solid price! Nomad might replace my Megatower next season.
The deals you guys have had lately are amazing. Unfortunately, everything is going to be sold out before I ever see my tax returns.
There are tons coming every single day, keep your eyes on the site, I'm sure you'll catch something.
24 "bubbly waters" 😂
Nice work guys. Alex were you at the Trail Dogs Event at Big Bear last fall?
He said that he was indeed
@@jensonusabicycles I thought that was him. 🙏🙏
This guy must have e-girls screaming when he rides by...