Thank you. I had a filter/pump that wasn’t working in turn suggesting it was hotter than it was and tripping out (HL code) I didn’t take the tub to bits but because of your explanation and video, I was able to release the jammed impeller from within the tub. Simply switched it all off and used a really thin kebab skewer to work the impeller loose. All up and running again. Thanks again
Hi can I take the bottom box of the unit off from underneath. I have a leak of water dripping through the vent slots . Great set of videos by the way very helpful
Hi William, thanks for the detailed video. My spa is not heating up at all. The element seems fine but I have found the rectangular trip switch is open circuit. I believe its a pressure switch and might be normally open. If its open circuit does it need replacing?
My air jet pump wasn't blowing the bubbles so I did the air this where u unblock the air block and it started blowing the air but as soon as I put the lip/cap back on there was a knocking sound and it just stopped working completely 😢 is this fixable? I am praying you can help me you are the only person on the Internet who knows about these hottubs from what I can see
Hi William your videos have been great help on trying to solve the problem in my clever spa , would you know why there is no power going to the control panel , there seems to be power going into the main cable as the reset on the cable only clicks once there is power going in , my spa is less than a year old and I have only used it a couple of times it was working for a full day perfectly then the next day I got up early to turn the heater on , after a few hours I tried to then turn on the air jets which worked for a couple of seconds and then the whole thing just stopped and there was no more power in the control panel
Hi Nathan, this is a difficult one to put my finger on, if the the main switch is tripping then it could be a number of things, if you’re competent in getting the main box out (there is some videos on RUclips showing how to take it out from the hot tub) first check the electrical connection in the control panel hasn’t dislodged, if ok then start with the electric voltage transformer (black box) main wire coming in shows 230V AC and the other side should show 12 V coming out (pink wire) if your not getting any voltage change the transformer, if you are getting voltage then open the cover black cover (4 screws) which as the motherboard and the wires that go to the control panel if your competent you can check if there is voltage going out to the control panel Another thing the that frequently causes the voltage to trip is when the air outlet blocks ( stuck air valve or bent outlet air pipe ) causing air back flow and trips air pump, you should be getting the control panel lights on when you reset the main ON switch before press any buttons on the panel, if you get light on start by pressing the water pump flow - then heating - then bubbles if it trips out on any one of those then that will be the cause, also check all components haven’t got any water on them especially the controls panel, please get back to me and I will try to help you if you don’t find the cause, regards William
Hi William, liked and welcomed the video. I'm having a problem with the heater pump not working and i think its the microswitch, as suggested i did a continuity test that indicates somethings not right. Biggest problem I have though is where to get the spare. 'Zing Ear G5t16' part, any suggestions
Hi friend, firstly I'm not an expert on all the parts in the cleverspa housing, put I can give you my honest opinion, I have checked the two switches, the top one (the smallest) is a overheating breaker switch, you should be able to get continuity, the second switch (the biggest) is a micro switch, you won't get continuity when testing these terminals, because this only activated if the heating element gets to a high temperature, in the heating housing, in-line with the back of the microswitch you can see a small slight hollow, if the element gets to hot then this will melt and the pressure of the water pushed a small plunger up to activate the switch and this will shut off the heating element system, I would check the heating element works properly
I also meant to say that if you Google Zing Ear G5t16, there is plenty of options to purchase one, it's easy to take the switch out the black switch from the gray plastic by drilling out the two silver holding pin (replace with small nut and bolts)
@@williameccleston3845 Thanks William, ive now done a continuity test on the water pump which was good, how do i check if the magnet with impeller isi faulty?
@user-hp6ri9vn8o Hi, can you let me know if you're getting water flowing through the inlet (bottom) & outlet? from cold if its not following then it mostly likely to be the magnetic propeller (yellow) or even the filtering pump it's self, you won't be able to open the pump as it a sealed unit, you can test if your getting 12v through the pink wire going to the unit, if you are getting voltage then replace the magnetic propeller, which you can buy on ebay ( make sure its the same colour & size propeller ) if it following and no restrictions (leave the filter off on the inlet if it as one) and heating up then cuts out its most likely to be the temperature thermostat (you can see it sticking down if you look inside the outlet) it easy to replace, failing any of these its possible to do with the motherboard which as most of the sensors and diodes, which I can't help you with,
Hello, I have a water leek coming through the pump/compressor housing box, when tub is full. I've drained tub down past the water outlet and it has stopped. I have turned on filter/water pump and still no leek. Any suggestions what may be cause (seal between pump and liner perhaps)
First of all, what make of hot tub have you got, My videos show the Cleverspa brand, so if yours is the same, the problem is most likely to be the seal on the water inlet, Carefully unscrew the inner plastic nut and check the condition of it and the rubber seal (These are prone to splitting) also check the tube lining around the inlet were the seal sits as not creased (This can happen when the inlet plastic nut has been undone and re-tightened) I have used two seals before on this issue, make sure that you put it on tight to prevent leaks, but be careful don’t over tighten the plastic nut as it can easily crack, if it’s still leaking then it’s most likely to be a seal of crack in the housing box itself, it will need to be stripped down to check what the problem is, hope this helps
Hi William, clever spa onxy. I have tightened both "nuts on liner" for inlet and outlet. It only leeks if water is above the water outlet/jet. Now strange thing is that if the air jets are going there is no leek at all, as soon as you turn off the air the leek comes back. I'm so frustrated ha ha 🤣
@@paulduncan1188 Hi Paul I’m not a expert on the onxy spar, but I agree with you that this possibly is only a small thing, I think the reason why you’re not seeing a leak is that its pumping faster though the air jet pipe other than when it is stop, if you’re able to remove the a side panel or lift up the tube and check the pump’s air outlet pipe connection to the airflow jets from loose clip connection or crack in pipe, It’s most likely backfilling water into the air outlet pipe, sorry I can’t be more helpful, regards William
Hi Jason, there isn't any reset buttons on this model, if it's not heating up is probably a broken element, or the thermostat not working (check out my video 3) the two on the outside of the pump housing should reset when the pump cools down, the other way is to check the continuity test to see if there is a electric circuit for current flow, hope this helps 👍
Hi the only reset button is on the main lead out side of the hot tub (ON/OFF) button, the heater element as two breaker switches on the outside of the heater element housing, (inside the main housing unit see my videos) which if triggered will reset once the heating element cools down, Also the thermostat will do the same thing to the heating element, Most likely cause is the heating element thermostat, (not working and needs replacing ) or propeller motor (blocked or not turning) Take any filter off the inner tub inlet and check the water flow is coming out fairly fast, and not very slow or not working at all, Check the heating element is working (showing in my videos) Check you are getting lights on the main instrument panel, so if you are not getting any lights on, it’s probably a electrical fault, check main 13a fuse In the plug, if none of this works then you will need to strip the unit out of the hot tub and check you are getting 230v AC supply going to the 12v transformer (230v going in on one side and 12v coming out of the other side of the transformer unit, please only check any electrical wiring if you are Competence or get electrician to check it out for you, hope this helps regards William
Thank you. I had a filter/pump that wasn’t working in turn suggesting it was hotter than it was and tripping out (HL code) I didn’t take the tub to bits but because of your explanation and video, I was able to release the jammed impeller from within the tub.
Simply switched it all off and used a really thin kebab skewer to work the impeller loose.
All up and running again.
Thanks again
Great videos really good information! Just cleaning mine out & put it back on keeps tripping every time a put heater on
Hi can I take the bottom box of the unit off from underneath. I have a leak of water dripping through the vent slots .
Great set of videos by the way very helpful
My hot tub was overheating and was looking at buying a new thermostat but it seems like i need to look into the bump and descale it
Hi William, thanks for the detailed video. My spa is not heating up at all. The element seems fine but I have found the rectangular trip switch is open circuit. I believe its a pressure switch and might be normally open. If its open circuit does it need replacing?
Do you know of any fixes for a leak coming from the cable hole on a cleverspa malaga? Thanks
My air jet pump wasn't blowing the bubbles so I did the air this where u unblock the air block and it started blowing the air but as soon as I put the lip/cap back on there was a knocking sound and it just stopped working completely 😢 is this fixable? I am praying you can help me you are the only person on the Internet who knows about these hottubs from what I can see
Can you please explain the lip/ cap in more details. Was the none return value spring stuck, Like the one in my video
Hi William your videos have been great help on trying to solve the problem in my clever spa , would you know why there is no power going to the control panel , there seems to be power going into the main cable as the reset on the cable only clicks once there is power going in , my spa is less than a year old and I have only used it a couple of times it was working for a full day perfectly then the next day I got up early to turn the heater on , after a few hours I tried to then turn on the air jets which worked for a couple of seconds and then the whole thing just stopped and there was no more power in the control panel
Hi Nathan, this is a difficult one to put my finger on, if the the main switch is tripping then it could be a number of things, if you’re competent in getting the main box out (there is some videos on RUclips showing how to take it out from the hot tub) first check the electrical connection in the control panel hasn’t dislodged, if ok then start with the electric voltage transformer (black box) main wire coming in shows 230V AC and the other side should show 12 V coming out (pink wire) if your not getting any voltage change the transformer, if you are getting voltage then open the cover black cover (4 screws) which as the motherboard and the wires that go to the control panel if your competent you can check if there is voltage going out to the control panel
Another thing the that frequently causes the voltage to trip is when the air outlet blocks ( stuck air valve or bent outlet air pipe ) causing air back flow and trips air pump, you should be getting the control panel lights on when you reset the main ON switch before press any buttons on the panel, if you get light on start by pressing the water pump flow - then heating - then bubbles if it trips out on any one of those then that will be the cause, also check all components haven’t got any water on them especially the controls panel, please get back to me and I will try to help you if you don’t find the cause, regards William
Can you replace the element.
Hi William, liked and welcomed the video. I'm having a problem with the heater pump not working and i think its the microswitch, as suggested i did a continuity test that indicates somethings not right. Biggest problem I have though is where to get the spare. 'Zing Ear G5t16' part, any suggestions
Hi friend, firstly I'm not an expert on all the parts in the cleverspa housing, put I can give you my honest opinion, I have checked the two switches, the top one (the smallest) is a overheating breaker switch, you should be able to get continuity, the second switch (the biggest) is a micro switch, you won't get continuity when testing these terminals, because this only activated if the heating element gets to a high temperature, in the heating housing, in-line with the back of the microswitch you can see a small slight hollow, if the element gets to hot then this will melt and the pressure of the water pushed a small plunger up to activate the switch and this will shut off the heating element system, I would check the heating element works properly
I also meant to say that if you Google Zing Ear G5t16, there is plenty of options to purchase one, it's easy to take the switch out the black switch from the gray plastic by drilling out the two silver holding pin (replace with small nut and bolts)
@@williameccleston3845 Thanks William, ive now done a continuity test on the water pump which was good, how do i check if the magnet with impeller isi faulty?
@user-hp6ri9vn8o Hi, can you let me know if you're getting water flowing through the inlet (bottom) & outlet? from cold if its not following then it mostly likely to be the magnetic propeller (yellow) or even the filtering pump it's self, you won't be able to open the pump as it a sealed unit, you can test if your getting 12v through the pink wire going to the unit, if you are getting voltage then replace the magnetic propeller, which you can buy on ebay ( make sure its the same colour & size propeller ) if it following and no restrictions (leave the filter off on the inlet if it as one) and heating up then cuts out its most likely to be the temperature thermostat (you can see it sticking down if you look inside the outlet) it easy to replace, failing any of these its possible to do with the motherboard which as most of the sensors and diodes, which I can't help you with,
Hello, I have a water leek coming through the pump/compressor housing box, when tub is full. I've drained tub down past the water outlet and it has stopped. I have turned on filter/water pump and still no leek.
Any suggestions what may be cause (seal between pump and liner perhaps)
First of all, what make of hot tub have you got, My videos show the Cleverspa brand, so if yours is the same, the problem is most likely to be the seal on the water inlet, Carefully unscrew the inner plastic nut and check the condition of it and the rubber seal (These are prone to splitting) also check the tube lining around the inlet were the seal sits as not creased (This can happen when the inlet plastic nut has been undone and re-tightened) I have used two seals before on this issue, make sure that you put it on tight to prevent leaks, but be careful don’t over tighten the plastic nut as it can easily crack, if it’s still leaking then it’s most likely to be a seal of crack in the housing box itself, it will need to be stripped down to check what the problem is, hope this helps
Hi William, clever spa onxy. I have tightened both "nuts on liner" for inlet and outlet. It only leeks if water is above the water outlet/jet. Now strange thing is that if the air jets are going there is no leek at all, as soon as you turn off the air the leek comes back. I'm so frustrated ha ha 🤣
@@paulduncan1188 Hi Paul I’m not a expert on the onxy spar, but I agree with you that this possibly is only a small thing, I think the reason why you’re not seeing a leak is that its pumping faster though the air jet pipe other than when it is stop, if you’re able to remove the a side panel or lift up the tube and check the pump’s air outlet pipe connection to the airflow jets from loose clip connection or crack in pipe, It’s most likely backfilling water into the air outlet pipe, sorry I can’t be more helpful, regards William
Is there a reset for the heater ?
Hi Jason, there isn't any reset buttons on this model, if it's not heating up is probably a broken element, or the thermostat not working (check out my video 3) the two on the outside of the pump housing should reset when the pump cools down, the other way is to check the continuity test to see if there is a electric circuit for current flow, hope this helps 👍
Hi the only reset button is on the main lead out side of the hot tub (ON/OFF) button, the heater element as two breaker switches on the outside of the heater element housing, (inside the main housing unit see my videos) which if triggered will reset once the heating element cools down, Also the thermostat will do the same thing to the heating element, Most likely cause is the heating element thermostat, (not working and needs replacing ) or propeller motor (blocked or not turning) Take any filter off the inner tub inlet and check the water flow is coming out fairly fast, and not very slow or not working at all, Check the heating element is working (showing in my videos) Check you are getting lights on the main instrument panel, so if you are not getting any lights on, it’s probably a electrical fault, check main 13a fuse In the plug, if none of this works then you will need to strip the unit out of the hot tub and check you are getting 230v AC supply going to the 12v transformer (230v going in on one side and 12v coming out of the other side of the transformer unit, please only check any electrical wiring if you are Competence or get electrician to check it out for you, hope this helps regards William
Where can I get an engineer I have HL coming up all the time? It looks brand new how can I get a engineer
I cannot get my hot tub working HL is showing?