How To Fix Ford Sync No Audio On Incoming Calls With Android

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  • Опубликовано: 18 окт 2024
  • Are you struggling with Ford Sync's Bluetooth Android bug where there's no audio for incoming calls with Android phones? This quick video will show you how to fix that so you can hear the caller and they can hear you when they call you. Please follow me on Twitter here: / lukebk
    Credit Daniel Cardenas for this tip: support.google...

Комментарии • 176

  • @BronwynMcGuckin
    @BronwynMcGuckin Год назад +21

    This is still happening in 2023, so Google hasn't fixed it. Thanks for helping me!!

    • @CindygBgRb
      @CindygBgRb 11 месяцев назад

      Ford sound pack is the issue.

    • @michaelkirby9333
      @michaelkirby9333 7 месяцев назад +2

      This fix works if you only use your phone Bluetooth connection to the vehicle. If you plug in your android phone via cable into the vehicle it does not work correctly.
      I hope solve can solve this issue.
      I am in and out of my truck all day and world lime a solution to this challenge

    • @Daltonleach11
      @Daltonleach11 5 месяцев назад +8

      Still an issue in 2024

    • @barabaspolo
      @barabaspolo 5 месяцев назад

      April 2024, the same​@@Daltonleach11

    • @Bluzharp2
      @Bluzharp2 4 месяца назад

      @@michaelkirby9333 I have never hooked it up with a cable and it does this. BTW 2023 Superduty. I already had the ringtone set to phone ringtone and it still is not working. I love the truck but hate the electronics and the stupidly designed dashboard and towing nonsense.

  • @MrBatsky
    @MrBatsky 3 года назад +31

    Can't thank you enough, for ending this aggravating problem.

  • @cchorney
    @cchorney 11 месяцев назад +1

    I just bought a used 2019 Ford Super Duty in this problem was making me crazy. I thought it was a cable and then I thought it was the infotainment system. I bring it into the dealer and he tries it on his phone and it works just fine. So I go back home and check the internet and find this video and suddenly life is good and everything is working as intended. Thank you, thank you, thank you!

  • @steveread8660
    @steveread8660 Год назад +2

    Thankyou for your video. It has solved the issue even 2yrs on since your video. Can't believe it's still broken. I can stop going mad now 😅 You're an absolute legend 🙌

  • @FlooberToober
    @FlooberToober Год назад +4

    Thanks so much for this! It's been frustrating me. I have a 2018 F-150 with sync 3. Crazy that it's been two years that you posted, Android Auto and Ford still haven't fixed this bug. Thanks again!

    • @pranabeshmohanty9288
      @pranabeshmohanty9288 Месяц назад

      This fix works. However every time it goes sync ringtone. Any solution for keeping the phone ringtone permanently?

  • @mikejohnson7849
    @mikejohnson7849 2 месяца назад

    So pissed that i couldn't receive calls in my 2018 ford explorer for a year. 20 seconds after watching your video...problem fixed! Thanks so much

  • @brentf9616
    @brentf9616 2 года назад +4

    Man, I've been restarting my phone for weeks after a call and this finally fixed it. Thank you!

  • @williadawilliams
    @williadawilliams 2 года назад +14

    Hey, thanks bro. this was so helpful. This is what I use RUclips for, helpful information not all of the other garbage. It was so frustrating to receive a call only to hang-up then call the party back. You help me reduce my stress level back to zero. 🙂 👍

    • @mtpplumbingandheating1329
      @mtpplumbingandheating1329 2 года назад +1

      Thank you it seems the ford system set it to ringtone 1 randomly hopefully this works super annoying problem

  • @ethanspielvogel9331
    @ethanspielvogel9331 3 года назад +1

    I have struggled with this for so long. 2017 Fusion. It use to be only when plugged in with Android Auto. Then Ford released a Patch a few months ago and it was solved for 3 months, until I got my latest Android update. Now it won't work on wired or wireless in my car for incoming calls. That was until this video! This seems so silly and unrelated. I have no idea how you figured this out, but it's amazing. Thank you!

  • @sandralawson8868
    @sandralawson8868 2 года назад +4

    thank you this issue has been bothering me for a whole year, such an easy fix

  • @alejandrot7425
    @alejandrot7425 Год назад +1

    Oooof !!!!! saved me from switching to speaker phone and back to bluetooth 500x a day!!!!

  • @michaelcross5756
    @michaelcross5756 11 месяцев назад

    Thank you so much for sharing this. Not being able to answer my phone has been the only source of frustration with this system.

  • @dereksancton1276
    @dereksancton1276 Год назад +2

    Thank God! This drives me nuts. And the Ford ringtones and notifications are unnecessarily loud and obnoxiously piercing.

  • @joeuncoolio
    @joeuncoolio 3 года назад +1

    My hero! So frustrating missing incoming calls from my boss. I started noticing this when I took my truck in for service at the dealer. Wonder if they did something or a power disconnect did it though I have disconnect the battery on the truck several times without issue. Anyway, thanks again. I have been so stressed and frustrated because of this issue.

  • @wwfc779
    @wwfc779 2 года назад +1

    This is brilliant! So annoying have to call people back😫, it worked! Thank you so much!

  • @AmitNaik12
    @AmitNaik12 3 года назад +2

    Thank you so much for this, it saved so much frustration. I can believe Ford has not fixed this yet. BTW for some people it works when no audio is selected and for some it works when Phone audio is selected so try both, one option should work

  • @TAMBestBuild
    @TAMBestBuild Год назад

    Works! Thanks. Note that your phone has to be disconnected for the "use phone ringtone" option to show up on the Ford screen.

    • @StrangerInAStrange
      @StrangerInAStrange Год назад

      Just did this on my Ford F150, with the phone plugged in. I'll have to check and see if the change holds . . .

  • @ForceMultiplier
    @ForceMultiplier 2 года назад

    Unbelievable...I love you! Thank you thank you thank you. Was so frustrating! NOTE: Selecting "No Ringtone" will still cause issues.

  • @chrissmith3608
    @chrissmith3608 8 месяцев назад

    Thank you so much! This has been driving me nuts $100k truck and everytime I would recieve a call I had to deal with this, seems to work now!

  • @keishjohn7085
    @keishjohn7085 2 года назад

    I have a 2016 Ford Focus and when I tap on push to talk or call someone. I get a error and the Ford Sync lady can't hear me. I subscribed!

  • @sambleasdale3571
    @sambleasdale3571 2 года назад +6

    Wow. This has been a point of aggravation for months. Thank you for posting this.

  • @bigdave7469
    @bigdave7469 2 года назад +1

    thanks for the fix! dealer convos, updates, frustrations are all fixed now. appreciate it!

  • @Melanie_Jags
    @Melanie_Jags 2 года назад

    Thank you so much! I factory reset my car & have had this problem for weeks since, you have saved my bacon!

  • @salomonbum
    @salomonbum 11 месяцев назад

    I almost switched to Apple to because of this.... Thanks for sharing this tip! It was ready to either get a new phone or truck lol.

  • @mrrossi214
    @mrrossi214 Год назад +1

    Wow! Has been an issue for me for many months...Thanks!

  • @timlawler8489
    @timlawler8489 8 дней назад

    This is still solving the issue... Well done!

  • @gnomelife
    @gnomelife 2 месяца назад

    Worked for Ford Transit Custom 2020 using Sync 3.3 build 18351. Thank you!

  • @cristinanovac1470
    @cristinanovac1470 3 года назад +3

    Thank you so much. Fixed the problem right away.

  • @vikesbenbetter
    @vikesbenbetter 3 года назад +1

    Fixed my 2018 Ford Edge! I hate that it's easier to search RUclips than ask a dealer though.

    • @melissa-afm2793
      @melissa-afm2793 2 года назад

      Right??? I've asked them twice and both times they said they've never heard of this issue then wanted to charge me $199 to do a "system reset" (I can do a master reset in about 60 seconds myself).

  • @davidchristian7029
    @davidchristian7029 3 года назад +1

    This process (can't call it a fix!) worked for me. THANK YOU!! I've been frustrated with this problem for some time. I could hear incoming calls, but they could not hear me. If I disconnect my phone from the car while an incoming call is in progress I can usually be heard after I answer. Nobody should have to go through that. When will this actually be fixed??

    • @TheBreakdownWithLuke
      @TheBreakdownWithLuke  3 года назад

      Yeah very disappointed in Ford on this. I'm going back to GMC next time.

    • @charleswhite3582
      @charleswhite3582 3 года назад

      I've had to do the same thing for what seems like years

  • @SambaranGhosh
    @SambaranGhosh 6 месяцев назад

    Thanks for this, works on ford ecosport. Finally a much needed solution

  • @RonOnThePond
    @RonOnThePond Год назад +1

    Question: Although this works for me (thank you!), it does not stick. Is it necessary to do this every time I drive, or is there some way to make my Ford Escape / Sync 3 / Pixel 5 / Android 13 agree to remember this setting from one time to the next?

  • @wiseguy0774
    @wiseguy0774 3 года назад

    Worked! Thanks!! 2018 Lincoln MKZ. I saved for quite a while to finally buy the Lincoln I wanted. So many glitches with this system. Sometimes the screen just goes blank until I restart the car. So disappointing.

    • @TheBreakdownWithLuke
      @TheBreakdownWithLuke  3 года назад

      Yeah my Ford Sync has been nothing but glitches and pain. I'm going back to GMC next.

  • @denawise
    @denawise 3 года назад

    The advice in your RUclips video solved the problem. Thank you.

  • @pennym6576
    @pennym6576 3 года назад +1

    THANK YOU!!! I just started having this issue recently and it's so annoying!

  • @StrangerInAStrange
    @StrangerInAStrange Год назад +1

    Two years later and apparently continues to be an ongoing issue with Android Auto. Thumbs UP!!! This resolved an annoying, recurring problem with my 2017 Ford F150/Android Auto. Naturally, it would happen when I was driving. Short term solution was to just call the caller back. I always forgot about it by the time I was done driving and someplace I could GTS. Such a stupid simple fix. How did you stumble on this?
    Thank you!

    • @steveday2022
      @steveday2022 10 месяцев назад

      yep. i have to try this myself b/c for the longest, it is STILL happening to me! unreal and can't wait to try this.

  • @maks021
    @maks021 2 года назад

    Thank YOu for this workaround! Been strugling for months. When answering on Android Auto, I switch to speakerphone then bluetooth and back to speakerphone and it was working.

    • @TheBreakdownWithLuke
      @TheBreakdownWithLuke  2 года назад +1

      Yeah this drove me crazy until I found a fix. Seems like a simple fix for Ford but they don't bother to fix it even in new models.

  • @djliquid5050
    @djliquid5050 Год назад

    Haven't tried it but glad to give this a like until I do. Thank you for your help

  • @tarriasmith7933
    @tarriasmith7933 3 года назад +2

    Thank u soooo much! This helped me. Like u said, it was odd, but worked like a charm 🙏🏿

  • @MrPremium08
    @MrPremium08 2 года назад

    2020 f150 king ranch and recently could not hear incoming calls. This worked, thanks

  • @mstevetodd
    @mstevetodd 2 года назад +1

    wow, thank you so much for finding and sharing this. so simple yet so freaking obscure.

  • @rr-gz4qt
    @rr-gz4qt 2 года назад

    Worked! On my 2016 Ford Fiesta with Sync 3 stereo

  • @kathyb6519
    @kathyb6519 11 месяцев назад

    I'm hopeful this will fix my problem. Thank you!

  • @kingoftally
    @kingoftally Год назад

    Fix works for me! Had to do it again after the latest android auto update as well

  • @ganeshr2649
    @ganeshr2649 Год назад

    You deserve an award!!
    Thank you!!

  • @steelblackboots
    @steelblackboots 18 дней назад

    This is still a problem. But this fix still works in 2024. Thanks!

  • @TimGilbertCanada
    @TimGilbertCanada 3 года назад

    Thank you! This has been driving me crazy. I stopped using Auto as a result.

  • @billspaced
    @billspaced Год назад

    AWESOME! That worked. So perplexing...it pissed me off every time somebody called :)

  • @michelleburleson7221
    @michelleburleson7221 2 года назад

    Holly molly, not sure why that fixed it but it did, I NEVER would have thought to try that. Thank ya

  • @rajivnair212
    @rajivnair212 8 месяцев назад

    Still, I have issues, I tried your method. A new solution is needed to disconnect Bluetooth and reconnect while on call. This help.

  • @AndrewCerny
    @AndrewCerny 3 года назад

    Thank you so much you solved my problem! 2018 Ford Focus

  • @sean0575
    @sean0575 Год назад

    Liked and subscribed because of this video fix, thanks for posting!

  • @joepharmasst
    @joepharmasst Год назад

    I have this problem all the time. I'm going out to my car soon to see if I can change this setting and it fixes it. Thanks for the advice

  • @sherrigoushawlyons526
    @sherrigoushawlyons526 3 года назад

    Thanks! This happens intermittently to me in my Ford flex.there was no "use phone ringtone" hit no ring tone after watching video at vet in car due to c19 and it worked!

  • @Southernroots09
    @Southernroots09 Год назад

    You are a God among men. Thank you sir

  • @marcellapruett4259
    @marcellapruett4259 3 года назад

    This totally works it's so helpful it's so helpful now I wish I wouldn't have to keep doing it because keep doing it because it keeps wanting to set back to the default ringtone

  • @slaughtermate
    @slaughtermate 2 года назад

    Thanks. That seems to have worked! Pixel 3 with 2017 Escape Sync 3. My problem appeared only when using USB cable and Android Auto. No issues ever with Bluetooth direct to Sync.

  • @lizscavilla5966
    @lizscavilla5966 3 года назад

    This worked for my pop in his 2019 F150?! Thank you!!

  • @cchorney
    @cchorney 11 дней назад

    You are my hero. Thank you.

  • @briz33
    @briz33 6 месяцев назад

    2024 and it's still happening. Thanks for the fix

  • @ramshareka
    @ramshareka Год назад

    Glad to subscribe. Thank you so much. This was simple and worked 👍🏾👍🏾

  • @ishmone21
    @ishmone21 Год назад

    Thank you so much!!! I have the same exact problem!!!!

  • @denisecrawford1686
    @denisecrawford1686 3 года назад

    Thank you so much!!!!! It worked. You are awesome.

  • @timothysembach8360
    @timothysembach8360 8 месяцев назад

    I just ran out to my F150 to change the settings. Now to wait for someone to call me! Fingers crossed!!

  • @kirarocca
    @kirarocca 2 года назад

    It works! Thanks you so much!!

  • @abhijeetkokane6683
    @abhijeetkokane6683 7 месяцев назад

    Still facing this issue in 2024. No action yet from Google 😂 Thanks for the hack bro 👍

  • @Drekoushranada
    @Drekoushranada 2 года назад

    Thank you very much for this video!

  • @aaronblanco829
    @aaronblanco829 3 года назад

    This worked for me thank you!

  • @garytuttle4071
    @garytuttle4071 Год назад

    Thank you VERY much, it worked

  • @DmonteMagno
    @DmonteMagno 2 месяца назад

    I have my Ford ranger XLT 2021 Audio unable to turn on, any advice?

  • @doobsdemons
    @doobsdemons 2 года назад

    Actually, after further review..it did work for 2020..just do not have phone plugged in USB thus using apps..thx

  • @kervincoss5396
    @kervincoss5396 Год назад

    Slightly similar problem, I can't hear the people I call via the HandsFree, but they can hear me. Have you heard of a way to fix this? I have a 2016 Ford F-150 with a 4" radio.

  • @raffoalzamora
    @raffoalzamora 2 месяца назад

    Thanks you it works now

  • @kicksolutionsdiy9511
    @kicksolutionsdiy9511 7 месяцев назад

    Thanks. Trying this now.

  • @paulie609
    @paulie609 Год назад

    Thank you so much! Major help

  • @MissLaurenCraig
    @MissLaurenCraig 2 года назад

    Worked thank u!!!!!

  • @marymaguire23
    @marymaguire23 2 года назад

    Thank you! Do you know why Ford Escape wont return a call..it says "thank you..I need more information.look at your device.:

  • @FilmChick2001
    @FilmChick2001 Месяц назад

    Thank you so much!

  • @kevinreniero-ev4bv
    @kevinreniero-ev4bv Год назад

    Worked great are u kidding so simple

  • @ceb1970
    @ceb1970 3 года назад

    Worked for me, thanks!

  • @darricklee2532
    @darricklee2532 9 месяцев назад

    Thank you 😊😊

  • @louiemorris9598
    @louiemorris9598 10 месяцев назад

    Thanks so much. I've tried everything. And cursed a lot.

  • @RemusVitan
    @RemusVitan Год назад

    too bad that the suggestion does not work for me :( . Still, I will leave a like :)

  • @JanieSt-Pierre
    @JanieSt-Pierre Год назад

    thank you so much!!!

  • @alfredo2459
    @alfredo2459 2 года назад +1

    Mine did not work.

  • @Sandbridgeman1
    @Sandbridgeman1 6 месяцев назад

    I have a 2016 Ford expedition and it does not give me the option for phone ringtones. Just ringtone one two and three. What can I do ?

  • @angellaraisian4618
    @angellaraisian4618 Год назад

    Thank you!I hated this on my car.

  • @alexpopescu3006
    @alexpopescu3006 Год назад

    I don't have the phone ringtone option on my sync 3 ( ford mondeo 2018 ), but i've seleced the " no ringtone " option, and answering from the right " ok " button on the steering wheel, it works, i can now hear the person call me and back. Selecting " no ringtone " and answering from the sync touchscreen or phone answer button on the steering wheel, will have the same problem 😢

  • @malikahmed4919
    @malikahmed4919 3 года назад

    Thumb up great help 👍 thanks

  • @salelosalilo
    @salelosalilo 3 года назад

    Sir you're my hero

  • @ToddMountain
    @ToddMountain 28 дней назад

    My 2017 f150 xlt has this issue BUT I don't have an option for 'use phone ringtone'. I have no ringtone, 1, 2, or 3, and there's nothing to scroll down further to. Any suggestions guidance?

    • @ToddMountain
      @ToddMountain 27 дней назад

      I think figured it out for mine. While phone unplugged, I had to disconnect phone Bluetooth to truck, then in sync 3 phone settings I saw the 'use phone ringtone' finally!
      I selected that, and then later with truck on i reconnected Bluetooth to truck, plugged in, reviewed ringtone settings (all were deselected - which was never the case previously), and there was no 'use phone ringtone' present as option. Tested incoming call and it worked! Also unplugged and turned off Bluetooth again, checked ringtone settings, and this time 'use phone ringtone' was present and still selected. I think its solved for now. Thank you!

  • @michellemulready3150
    @michellemulready3150 2 года назад

    How abt no audio w/google maps, reading out text msgs, or voice commands. Was working fine until a week ago. SYNC3 on 2017 Ford Explorer

    • @TheBreakdownWithLuke
      @TheBreakdownWithLuke  2 года назад

      You likely have set the announcement volume down.

    • @michellemulready3150
      @michellemulready3150 2 года назад

      @@TheBreakdownWithLuke ok, thank you...where would I find that to change it?

  • @TheMainMan318
    @TheMainMan318 Год назад

    I don't have an option for using my phone ringtone, anything else you think I should try or how to get the option to select my phone ringtone?

  • @chadgrossman182
    @chadgrossman182 2 года назад

    Please help. What it the problem is on outgoing calls. I can only place 1 call when I get into vehicle. After that, there's no ringing on outbound calls. 2021 Explorer platinum.

  • @alysongross7669
    @alysongross7669 2 года назад

    Thank you

  • @arroyog72
    @arroyog72 Месяц назад

    I just bought a 2012 expedition and I was having the same problem. But what actually worked for me was selecting a ringtone from the SYNC menu and not my phone ringtone. Now I'm able to hear incoming and outgoing calls.

  • @CarlosVelasquez-vd8wp
    @CarlosVelasquez-vd8wp 10 месяцев назад

    I'm having this issue with my 2021 ford explorer. I tried this method and still doesn't work.

  • @jankeck3244
    @jankeck3244 2 месяца назад

    Thank you so much. This was driving me crazy. July 2024

  • @melissa-afm2793
    @melissa-afm2793 2 года назад

    This worked for a while... but for the last 6 weeks, this no longer works. I've checked it many times and "use phone ring tone" has been checked, but I still can't hear incoming calls. I'm so frustrated!

  • @doobsdemons
    @doobsdemons 2 года назад

    Any fix for a 2020 as the settings are different?

    • @TheBreakdownWithLuke
      @TheBreakdownWithLuke  2 года назад

      Should be the same option. You just have to find it in the menus. Sorry I don't have a 2020.

    • @doobsdemons
      @doobsdemons 2 года назад

      @@TheBreakdownWithLuke yeah..I looked...doesn't have option for ringtones..thx for responding 😁