"I don't want to rob them of their problem solving skills" It's interesting that Matthew's approach comes almost from a place of empathy and not just direction/production. I think sometimes we tend to think the fastest approach is the one that gets the immediate job done quickest - instead of "okay what else can this person bring to the table". Great video as always!
Great video - one thing that has worked really well for me is to first and foremost - acknowledge the effort and work being done. Coming out of the gate "hot" with a "im not understanding" or "Im confused" sets a tone you cant ever really recover from. I start with - looking forward to hearing your thoughts/seeing the work. Then giving them the opportunity to start the conversation - giving them the opportunity to have a voice vs. just listening and responding.
Feedback is so hard to master because it’s so easy to receive hard to give without hurting or accidentally insulting. It’s all about the tone, syntax, giving pauses with people. I’m such an introvert so thank you Matthew!
You know what I find interesting in this video? That while you are on a higher position from a hierarchical point of you, you positioned yourself physically lower than the designer. This only happened to me in Japan and it got me thinking about the strategy behind it. But I think what you are doing is make the criticism feel less hierarchical and more like coming from a wise friend. You give off the vibe that you are humble and that you value the other persons opinion. And that only from body language. I am surprised you did not touch upon this topic but it's good. And please don't say you were just missing a chair.
Precisely. I knew about this but pointing that out made me realize how important that is. This is also true when you're negotiating or working with a client btw. You need to position yourself at their level and on their side when possible. This enforces the feeling that they and you are a team working together to overcome problems.
I've struggled with this so many points you addressed in here and I never quite knew how to even go about addressing it. Your tips on how to empower them to think about the solution themselves, understanding the power of silence, everything you said added tremendous value and I feel alot more confident for sure after watching this. Can't wait to put it into practice!
Great info. That’s the key thing I need to learn = getting comfortable with silence. Above that, it’s very important to get buy-in from the artist working on the project. I liked the questions you posed to them. I always felt like I had to fill the dead air and go straight into my suggestion. I knew I was killing a bit of their spark by doing that, but I just didn’t know what my alternative was. This approach seems so simple. It took hearing it here to realize this is the perfect way for me to give feedback and make the designer just as much of the problem solver too.
Love this! Thanks Matt. One of the difficulties I have is between subjective opinion, vs "Design rules"..For example, you can state your case about legibility "I can't read that" and they can counter with "I believe most people are able to read that" How do you navigate that? In your example, what happens when you allow room for discussion, and their answers and rationale contradict yours? Thanks again for all the great content, i've missed you guys!
This is the best advice/tip video I’ve ever seen. It gives a structure and puts something in to words that I feel I’ve always had a finger on but couldn’t quite express and fully action. Fuelled by being on the receiving end of some truly awful feedback/direction and the accompanying power dynamic (Im sure I’m not alone). Thank you for sharing! 😊❤️🔥
This might be a "short" video, but this his hands down one of the best and it could not be more on point. Thank you for articulating so much of whats in my head about that topic. I will safe this video and rewatch it from time to time, just to remind myself of some things in this video, that I tend to skip from time to time, just because I am impatient.
Great advice. I have a hard time with the silence because my brain is always going 100 mph faster than I can even speak. I need to work on this. Hearing you say these words was like you were talking to me directly. 🤣
@@MatthewEncina Professionally, I hold a position just like yours and I think I will adopt this method into my ethics, moving forward. I also have a tactic where I initially bind the junior designers to home/brand rules and upon good quality design being churned out, I slowly start releasing and loosening that loop around them and give them an incentive to explore more. If you could make a video on how to manage a creative team effectively whilst maintaining good authority without resorting to become an a-hole, I think a lot of your viewers would benefit from it :)
Are there times when you need to override the solution the designer comes with? And if so, how do you handle that so they don't feel squashed or disregarded?
Amazing video thanks for sharing! at 4:47 mark there is a typo where you spelled forward as forward. I just figured I'd let you know. (Y) keep up the incredible work!!
what if I am the only one designer in a start up and my boos is also my client. and she just tel me what to do literarry: love that element to the right. nake it green/biger/more nice. So persone who don't know design try to do it using my hands. It makes me feel frustrated. I feel like I am just a tool.
👉 Take a course and learn from Matthew: bit.ly/Encina-Courses 📝 Read Matthew's article on How to Give a Critique: medium.com/thefuturishere/how-to-give-a-critique-8bbd477dc624
When you give your recommendation, it's highly recommended for the employee to ask you in return why you think it's a better solution. Share your thought process and how you got to this solution. Employees who take your recommendation just like that don't challenge themselves or you.
"I don't want to rob them of their problem solving skills"
It's interesting that Matthew's approach comes almost from a place of empathy and not just direction/production. I think sometimes we tend to think the fastest approach is the one that gets the immediate job done quickest - instead of "okay what else can this person bring to the table". Great video as always!
Great video - one thing that has worked really well for me is to first and foremost - acknowledge the effort and work being done. Coming out of the gate "hot" with a "im not understanding" or "Im confused" sets a tone you cant ever really recover from. I start with - looking forward to hearing your thoughts/seeing the work. Then giving them the opportunity to start the conversation - giving them the opportunity to have a voice vs. just listening and responding.
sandwich technique.
Feedback is so hard to master because it’s so easy to receive hard to give without hurting or accidentally insulting. It’s all about the tone, syntax, giving pauses with people. I’m such an introvert so thank you Matthew!
You know what I find interesting in this video? That while you are on a higher position from a hierarchical point of you, you positioned yourself physically lower than the designer. This only happened to me in Japan and it got me thinking about the strategy behind it. But I think what you are doing is make the criticism feel less hierarchical and more like coming from a wise friend. You give off the vibe that you are humble and that you value the other persons opinion. And that only from body language. I am surprised you did not touch upon this topic but it's good. And please don't say you were just missing a chair.
Matthew Encina nice! 😊
Precisely. I knew about this but pointing that out made me realize how important that is. This is also true when you're negotiating or working with a client btw. You need to position yourself at their level and on their side when possible. This enforces the feeling that they and you are a team working together to overcome problems.
I've struggled with this so many points you addressed in here and I never quite knew how to even go about addressing it. Your tips on how to empower them to think about the solution themselves, understanding the power of silence, everything you said added tremendous value and I feel alot more confident for sure after watching this. Can't wait to put it into practice!
Great info. That’s the key thing I need to learn = getting comfortable with silence. Above that, it’s very important to get buy-in from the artist working on the project. I liked the questions you posed to them. I always felt like I had to fill the dead air and go straight into my suggestion. I knew I was killing a bit of their spark by doing that, but I just didn’t know what my alternative was. This approach seems so simple. It took hearing it here to realize this is the perfect way for me to give feedback and make the designer just as much of the problem solver too.
Sooo much value on this channel thank you guys so much! 🙏
You're welcome
This was very much helpful for me. Thanks Team Futur!
Love this! Thanks Matt. One of the difficulties I have is between subjective opinion, vs "Design rules"..For example, you can state your case about legibility "I can't read that" and they can counter with "I believe most people are able to read that" How do you navigate that? In your example, what happens when you allow room for discussion, and their answers and rationale contradict yours? Thanks again for all the great content, i've missed you guys!
This is the best advice/tip video I’ve ever seen. It gives a structure and puts something in to words that I feel I’ve always had a finger on but couldn’t quite express and fully action. Fuelled by being on the receiving end of some truly awful feedback/direction and the accompanying power dynamic (Im sure I’m not alone). Thank you for sharing! 😊❤️🔥
You are not alone Darrell. I believe you make beautiful art too.
This might be a "short" video, but this his hands down one of the best and it could not be more on point. Thank you for articulating so much of whats in my head about that topic. I will safe this video and rewatch it from time to time, just to remind myself of some things in this video, that I tend to skip from time to time, just because I am impatient.
This video shows how to provide better feedback and how to be a better person! I am playing this for my account management class. Great job Mattew.
Thanks Craig.
THIS.
THIS.
is what I need, Thankyou thefutur
awsome advice, i am a design educator and i'll use this with my student critique
Great advice. Thanks so much for sharing. Stay Safe.
Love love love it! Such a great approach! Thank you for great video!
Uff..... The Futur's content is GOLD.
Great advices... Thanks!!!
Great advice. I have a hard time with the silence because my brain is always going 100 mph faster than I can even speak. I need to work on this. Hearing you say these words was like you were talking to me directly. 🤣
Thank you. Silence still golden.
Great video. It is always tough to talk to your team and get good results. I like that you give a starting pointing and it opens up communication.
Love your explanation🤧
Oh my god, thank you for this video. Giving feedback it was always a tough problem for me. Great advice!
Awesome content! I'll implement this advice in future collaboration situations.
Good video as usual guys, love Mathew voice to explain thing everything seems to be clear with him.
As always, thank you for sharing valuable advice! 😊
Thank you, what a nice advise..Somehow i could relate how control your ego (be silent and patience) could bring good outcome for the team creativity..
Thank you very much for this :) Appreciate it.
@@MatthewEncina Professionally, I hold a position just like yours and I think I will adopt this method into my ethics, moving forward. I also have a tactic where I initially bind the junior designers to home/brand rules and upon good quality design being churned out, I slowly start releasing and loosening that loop around them and give them an incentive to explore more. If you could make a video on how to manage a creative team effectively whilst maintaining good authority without resorting to become an a-hole, I think a lot of your viewers would benefit from it :)
First Comment! Excellent Content As Always.
Very helpful 🙏. Thank you.
Thank you, I just come to the leader of my team. This video will help me a lot. 😊
Best of luck!
The Futur Thank you!
I wish every design leader could watch this video to learn about feedback.
Wow, gold!
Thanks!
Great content :)
Any tips for those on the other side (the employee)?
Thank you for very useful content!!!
Btw: what headphones are you using?
aiaiai
@@thefutur thank you!
Are there times when you need to override the solution the designer comes with? And if so, how do you handle that so they don't feel squashed or disregarded?
bravo
Amazing video thanks for sharing! at 4:47 mark there is a typo where you spelled forward as forward. I just figured I'd let you know. (Y) keep up the incredible work!!
the forwar
what if I am the only one designer in a start up and my boos is also my client. and she just tel me what to do literarry: love that element to the right. nake it green/biger/more nice. So persone who don't know design try to do it using my hands. It makes me feel frustrated. I feel like I am just a tool.
👉 Take a course and learn from Matthew: bit.ly/Encina-Courses
📝 Read Matthew's article on How to Give a Critique:
medium.com/thefuturishere/how-to-give-a-critique-8bbd477dc624
When you give your recommendation, it's highly recommended for the employee to ask you in return why you think it's a better solution. Share your thought process and how you got to this solution. Employees who take your recommendation just like that don't challenge themselves or you.
I always come back to listen to this video but what bothers me is "forward" is spelled wrong at the end. You spelled it as "froward."
we have to live with those mistakes.
♥♥♥♥♥
I just fire them
kidding