I followed your step by step video and paused when needed to make sure I don't break anything. Moen provides a lifetime warranty on their faucets so I ordered the cartridge, o-ring, lubricant oil with plastic cartridge remover tool to shake it the cartridge. The parts are free of charge and no shipping charge. I used pliers to pull the cartridge out. I used WD40 to loosen it and worked great. The hardest part is to remove the handle. I used rubber gloves to get a good grip and pulled it out- at least three attempts. Three plumbing companies were charging me almost $300. I saved $300. Thank you Moen.
Thanks so much! I didn’t know the screw was behind the Mowen sticker and knowing exactly what part to get saved me multiple trips to the hardware store!
Thank you. I would never have felt confident doing this (without destroying the faucet), had it not been for this video. Sound would be preferred in the future, but this format works too (it just takes longer to get thru and may require re-watches).
Thanks for the great video! Since the allen wrench size for the handle retaining screw is 7/64", this project forced me to round up all my loose allen wrenches to find a 7/64"! Most small packs of these usually only have 1/8" and 3/32".
Thanks for this, I have this exact faucet and needed to see how it came apart. My screw in the top of the valve is stuck though, it’s just turning the metal shaft that it’s screwed into, nowhere to really grab it because of the plastic bits underneath. Maybe I’ll hit it with the KROIL!
I think you forget to lubricate all rubber surface rea with plumber's grease. My shower mixing valve is the same 1225 part, and I always grease the washers and clean the tube where the new 1225 part gets installed. It seems to insure a longer duration before having to do it again.
Great video. I have a problem with the screw for the handle adapter, it just spins and won't come out so I can't get the handle adapter off. Any suggestions?
Turns out it was the plastic brace for where the screw tightens down to the cartridge...the housing was cracked through so spinning the screw just spun the whole cartridge. Because this type of faucet is so old, I'm unable to find the handle adapter code 116847. The new adapter i purchased wouldn't fit. I've emailed Moen to see if they can do something for me.
This how to video is great. It just doesn't show the handle being stuck on from corrosion, and fighting to get the cartridge out. I also couldn't get the cartridge to seat back all the way in and ended up damaging the new cartridge. Now I can't get it out. I think I'm going to have the wife pick out a new faucet.
I really really wish you did this video with sound. It would have made it that much better to follow along especially for those of us that are not used to doing this.
Good video. Where was it leaking? Was it leaking at the faucet nosel, the faucet base, or under the sink? I'm asking because I have the same faucet and mine is leaking at the faucet base and under the sink.
Mine is also leaking on top and underneath. I figure it is getting underneath the housing because it is also a constant drop up top. Is that what you were having, and did you manage to fix it?
This is a great video. My issue is that the O ring (s0located on the base of the unit. How do you get to that area at the base. Contractor installed unit. Don't have direction. Moen website does not provide clear direction.
This video is excellent, but would be more helpful with verbal instructions as the video is going on. Thanks for making this! This is my exact faucet and I had a broke handle assembly I needed to replace.
I figured that out today repairing one in my rental. What a freaking pain. I just bought a new faucet and spent just as much time loosening the slip collar. Real fun when you have drain pipe and disposal where I need to be. Also no room to turn wrench....real pain.
does anyone know how to get the aerator out with not having the key to do it or where i can buy the key moen does not have the keys for sale they want you to just buy a new one. :( please help
Step 2 should be.....plug cover both drains.....lol When putting the new cartridge in....the hole in the flat part of brass stem faces the back ( so not to reverse the hot and cold )
That handle adaptor is die cast and the handle is chrome-plated brass....most likely corroded together.....not easy....might have to use some vinegar ( or chemicals ) or a handle puller. Will eventually come apart
Todd Poolman Thank You!! Was definitely corrosion. Squirted some vinegar into the hex screw hole and it came off about 30 seconds later with no struggle. Before that I thought I was going to break it trying to remove the handle (and probably did a little).
Might be a little late....but there is a vacuum breaker ( which looks looks like a beige/white collar undeneath the spout body ) which means you may have to dissasemble the entire faucet )
Anyone know the model number for this? This is the exact sink we have in our kitchen and the handle is broken, I have to kinda jimmy/crank the handle to turn off the water. Any help is appreciated!!
The replacement cartridge comes a plastic tool to allow one to easily rotate it 90 degrees CW which allows the cartridge to be removed easily, the tool is needed to rotate the new cartridge 90 CCW after insertion. If you follow this video you will likely ruin the cartridge and not be able to replace it!!!!!!!,
that's good but some times is not that easy special when they to old special in showers that's why people get confused in videos in the end they call a plumber to Late$$$ l used to be apt maint!!!🤔👍👍👍
I followed your step by step video and paused when needed to make sure I don't break anything. Moen provides a lifetime warranty on their faucets so I ordered the cartridge, o-ring, lubricant oil with plastic cartridge remover tool to shake it the cartridge. The parts are free of charge and no shipping charge. I used pliers to pull the cartridge out. I used WD40 to loosen it and worked great. The hardest part is to remove the handle. I used rubber gloves to get a good grip and pulled it out- at least three attempts. Three plumbing companies were charging me almost $300. I saved $300. Thank you Moen.
Thank you for this! Did it step by step, faucet is 16 y/o so some parts were stuck. Got it done , no way without video.
Thanks so much! I didn’t know the screw was behind the Mowen sticker and knowing exactly what part to get saved me multiple trips to the hardware store!
This was perfect!! Showed and explained things that the printed instructions did not. Back up and running in no time!
Thank you. I would never have felt confident doing this (without destroying the faucet), had it not been for this video. Sound would be preferred in the future, but this format works too (it just takes longer to get thru and may require re-watches).
Thanks for the great video! Since the allen wrench size for the handle retaining screw is 7/64", this project forced me to round up all my loose allen wrenches to find a 7/64"! Most small packs of these usually only have 1/8" and 3/32".
Thanks for your comment, none of my packs has a 7/64" but now I know what to look for!
Thanks for sharing, took apart the same model to clean and grease it as it was incredibly difficult to pull up.
Thanks for this, I have this exact faucet and needed to see how it came apart. My screw in the top of the valve is stuck though, it’s just turning the metal shaft that it’s screwed into, nowhere to really grab it because of the plastic bits underneath. Maybe I’ll hit it with the KROIL!
I think you forget to lubricate all rubber surface rea with plumber's grease. My shower mixing valve is the same 1225 part, and I always grease the washers and clean the tube where the new 1225 part gets installed. It seems to insure a longer duration before having to do it again.
Great video. I have a problem with the screw for the handle adapter, it just spins and won't come out so I can't get the handle adapter off. Any suggestions?
I'm having the same exact issue, did you ever find solution?
@@rommelbatu46 No, I never found a solution. I went and bought a new adapter assembly anticipating that I'll probably have to destroy the old one.
@@rommelbatu46 Sorry forgot to update...I was able to remove the handle adapter after I soaked the top with CLR for about half an hour.
Turns out it was the plastic brace for where the screw tightens down to the cartridge...the housing was cracked through so spinning the screw just spun the whole cartridge. Because this type of faucet is so old, I'm unable to find the handle adapter code 116847. The new adapter i purchased wouldn't fit. I've emailed Moen to see if they can do something for me.
Moen replied and indicated they will be sending me the replacement kit as well a replacement cartridge. Great service from Moen!
This how to video is great. It just doesn't show the handle being stuck on from corrosion, and fighting to get the cartridge out. I also couldn't get the cartridge to seat back all the way in and ended up damaging the new cartridge. Now I can't get it out. I think I'm going to have the wife pick out a new faucet.
Would plumber's grease be helpful in this task?
I really really wish you did this video with sound. It would have made it that much better to follow along especially for those of us that are not used to doing this.
Good video. Where was it leaking? Was it leaking at the faucet nosel, the faucet base, or under the sink? I'm asking because I have the same faucet and mine is leaking at the faucet base and under the sink.
From the faucet nozzle.
Mine is also leaking on top and underneath. I figure it is getting underneath the housing because it is also a constant drop up top. Is that what you were having, and did you manage to fix it?
This is a great video. My issue is that the O ring (s0located on the base of the unit. How do you get to that area at the base. Contractor installed unit. Don't have direction. Moen website does not provide clear direction.
Very easy and informative video thank you so much
Will let you know how it goes. Are these cartridges universal for all MOEN? Mine is basically the same but may be newer model?
This video is excellent, but would be more helpful with verbal instructions as the video is going on. Thanks for making this! This is my exact faucet and I had a broke handle assembly I needed to replace.
Thanks for the suggestion, Brian. I'll keep that in mind for future videos.
The hex set screw isn't a hex at all. It is round and I cannot remove it with a 7/64 hex key. Any suggestions? Richard
having the same problem, any answers??
@@raechel019 For some unknown reason the allen wrench sent with the new cartridge worked. Tokk less than 5 min to replace. Good Luck
I figured that out today repairing one in my rental. What a freaking pain. I just bought a new faucet and spent just as much time loosening the slip collar. Real fun when you have drain pipe and disposal where I need to be. Also no room to turn wrench....real pain.
Any Moen I've ever fixed....always been 5/16.
I'm having the same issue, I've tried over a dozen different hex keys and screwdrivers, nothing is working. Please help.
does anyone know how to get the aerator out with not having the key to do it or where i can buy the key moen does not have the keys for sale they want you to just buy a new one. :( please help
Will replacing the cartridge fix the handle?
Worked perfectly. A God send. THANK YOU!!!
Thanks. Very helpful & informative.
You're welcome.
Thank you!
I have a Delta faucet, but the video was sufficiently helpful to get me through the task.
Thank you! Very helpful
Now how do I replace this faucet entirely?
Step 2 should be.....plug cover both drains.....lol
When putting the new cartridge in....the hole in the flat part of brass stem faces the back ( so not to reverse the hot and cold )
any tricks to get the handle off if it is stuck. Unscrewed the allen screw but can't get the handle off.
Hey did you get it off, I am having the same problem can't get the handle off. Would you know the model number for that faucet Thanks
That handle adaptor is die cast and the handle is chrome-plated brass....most likely corroded together.....not easy....might have to use some vinegar ( or chemicals ) or a handle puller. Will eventually come apart
Todd Poolman Thank You!! Was definitely corrosion. Squirted some vinegar into the hex screw hole and it came off about 30 seconds later with no struggle. Before that I thought I was going to break it trying to remove the handle (and probably did a little).
followed the instructions to a tee. Turned the water back on and I only get a trickle. Don't know how to fix this.
Make sure the two plastic locating tabs on the cartridge are at the 6 o'clock and 12 o'clock positions.
Might be a little late....but there is a vacuum breaker ( which looks looks like a beige/white collar undeneath the spout body ) which means you may have to dissasemble the entire faucet )
Anyone know the model number for this? This is the exact sink we have in our kitchen and the handle is broken, I have to kinda jimmy/crank the handle to turn off the water. Any help is appreciated!!
same thing here....
It's either an old Integra or One Touch....can't quite remember the exact number
Moen 87315c
The replacement cartridge comes a plastic tool to allow one to easily rotate it 90 degrees CW which allows the cartridge to be removed easily, the tool is needed to rotate the new cartridge 90 CCW after insertion. If you follow this video you will likely ruin the cartridge and not be able to replace it!!!!!!!,
the main mounts need attention, it should not flex down when you put in new cartridge, that is a disaster waiting to happen.
thanks saved me $200 and took only 20 min
Couldn't remove that screw
@@doreentrottier2617 vice grips
that's good but some times is not that easy special when they to old special in showers that's why people get confused in videos in the end they call a plumber to Late$$$ l used to be apt maint!!!🤔👍👍👍
1910 Charlie Chaplin silent movie. Would have been better with sound.
thank you....exactly what I needed to know.
Thankyou!
I'll just get a new faucet, don't like it enough to spend the time doing this plus I bet that cartridge isn't cheap