ENGLISH FOR CALL CENTERS All the vocabulary you need ☎️

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  • Опубликовано: 6 фев 2025
  • New online class! 👩‍🏫
    💼 If you want to work in a call center, you're in luck! In today's class Del is going to teach us English for call center vocabulary so you can work with fluent English. Learn customer service and customer greeting examples for the telephone, how to ask for instructions and how to become a successful call center agent.
    ✨ Join the Digital English Academy today: bit.ly/31syRMl
    ✅ What we will talk about in this class:
    1. How to talk with customers in English
    2. How to improve your English for call center jobs
    3. How to talk to customers professionally
    4. How to speak professional English
    💡 Check out those related posts to help you improve your English:
    English Phrases for Working in a Bar bit.ly/2IIl6RP
    English Phrases for Working in the Service Industry bit.ly/2L6VEnA
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Комментарии • 160

  • @hagernasser7231
    @hagernasser7231 3 года назад +14

    My name is Hager Nasser. I am watching from Egypt. My English level is B2 and I will start soon my work as an English customer service agent. ♥

    • @mo18797
      @mo18797 7 месяцев назад

      How you doing now, Hager?

  • @dandithtafalla1844
    @dandithtafalla1844 2 года назад +10

    I badly need this kind of videos. I'm planning to apply as call center agent and my vocabulary is not that competitive. I'm so glad to find this. I hope I get to learn more. More power!

  • @TrueRankedBeethoven
    @TrueRankedBeethoven 4 месяца назад +1

    As a Dominican with B2 english and trying to get a job. I'm very thankful with the information provided in this video.

  • @Jack_Nilson
    @Jack_Nilson 3 года назад +28

    This video is so short and, at the same time important, I can't have words to describe. Im starting in a company where I will speak in english (I'm from Brazil) and need to improve my english skills, in particular at the phone
    This video was very useful, thanks ladies

    • @abaenglish
      @abaenglish  3 года назад

      Hi Ivan! We’re glad you find this helpful :)

  • @armandohernandez9225
    @armandohernandez9225 3 года назад +23

    I'm in a training to start working in customer service and let me thank you for this video, it really help me to practice my listening and vocabulary.
    I'm from Costa rica
    I will be part of a huge international company.
    Blessings😊

    • @tuscraftmorde2164
      @tuscraftmorde2164 2 года назад +1

      Do you want to practice your English with me? I’m from Costa Rica too, so I think that’s a good idea to speak together. I’m just trying to find out what’s the best way to improve it

    • @armandohernandez9225
      @armandohernandez9225 2 года назад

      @@tuscraftmorde2164 Sure we can practice it
      Do you a number or someting like that to communicate?
      Right now I am working for Sykes in customer service a couple of months ago and believe me everyday you can improve it
      I am glad yo help you

    • @tuscraftmorde2164
      @tuscraftmorde2164 2 года назад

      @@armandohernandez9225 if you want we can talk by Facebook o insta

    • @extremedragon255
      @extremedragon255 2 года назад

      is it worth working in call center?

    • @emen110
      @emen110 2 года назад +1

      Hello i'm from Costa Rica too
      I would like to improve my english skills, actually i'm learning on my own

  • @mustaqeemmalik2146
    @mustaqeemmalik2146 3 года назад +5

    RUclips is my second teacher it helps me to get some new phrases which 100 % help me to handle angry customers

    • @zouheirati
      @zouheirati 26 дней назад

      Are you from Morocco?

  • @josuealvarado2340
    @josuealvarado2340 3 года назад +9

    Just started to work in customer service and the information you provide in this video has been really helpful. Thanks a lot. :D

  • @valzairedieunel5962
    @valzairedieunel5962 Год назад +2

    Hello, I'm Valzaire Dieunel.
    Listening to this awesome class in Dominican Republic.

  • @Bartholomew_ingeniero
    @Bartholomew_ingeniero 2 года назад +1

    Thank you so much for the information. Recently, I belong to the technical support and now I need to improve my English grammar and listening.

  • @santiagosanchez6424
    @santiagosanchez6424 2 года назад +3

    I am going to have an interview on the next weeks to a customer service position in Capital one so i am a litle bit nervous but your videos have help a lot to improve my listening skills keep doing it, its verry usefull

  • @catrashoo
    @catrashoo 9 месяцев назад +1

    Knowledge is power , Knowledge opens doors , thanks for sharing 👍

  • @ma.michellegarcia5622
    @ma.michellegarcia5622 2 года назад

    Watching from Philippines! Going to start my first job as a call center 😍
    This help me a lot! Thank you

  • @isahircalero80
    @isahircalero80 3 года назад +3

    hi i am new here . i am from Nicaragua and my dream is to work in a call center. your video has helped me a lot thanks for sharing it.

    • @mariaalejandra7398
      @mariaalejandra7398 6 месяцев назад

      Your dreams needs to be a different route Hahaha kidding

  • @bassboostedlyrics5760
    @bassboostedlyrics5760 Год назад

    Thanks for you video, i'v been looking for words and phrasal needs to my call center job. Take care

  • @dannisantoz
    @dannisantoz 3 года назад +4

    Hello!! Thanks for the video. I am watching from Brazil and I'm looking for improving my english to get a job in customer service. I've worked before in customer service in my country, and I aprecciate all tips!

    • @extremedragon255
      @extremedragon255 2 года назад

      how's like to.work in a call center? Is it worth?

  • @marz.lorenz79
    @marz.lorenz79 8 месяцев назад

    Hello ma'am, good day!
    I am from Cebu Philippines and I'm learning to be good at English at communication.

  • @abiahtthaiba7058
    @abiahtthaiba7058 2 года назад

    I really appreciate both of you, it's really helpful and I'm enjoying watching your videos, love you from India North East manipur senapati Poumai naga

  • @carolinal6914
    @carolinal6914 7 месяцев назад

    Hello there! I saw your video and it looks great, thank you for sharing this interesting content

  • @ayushchhetri8290
    @ayushchhetri8290 3 года назад +2

    Watching from India 2021
    Training just started in bpo

  • @factfinderfacef3452
    @factfinderfacef3452 3 года назад

    Watching from india, i am beginer and i want to learn more from You my Guru🙏

  • @glenforjulias6990
    @glenforjulias6990 2 года назад

    I just start waching the course from today

  • @gabylopez6990
    @gabylopez6990 8 месяцев назад

    Very useful thanks ❤

  • @elsabelen5777
    @elsabelen5777 3 года назад +3

    Watching from Philippines 🇵🇭 planning to apply as a customer service representative but my problem is I'm not that good in English and I really want to learn and to be fluent in English,,,

    • @abaenglish
      @abaenglish  3 года назад

      "Hello,
      Please, in order to offer you a better service, contact us through our Help Center (bit.ly/ABAHelp). There you'll find the answers to the questions that are most frequently asked by our students and will be able to get in contact with a support agent. We'll gladly help you. 😊
      Best,"

  • @Alondramariey
    @Alondramariey 2 года назад

    Watching from 🇵🇷 need to learn for my call center job in English

  • @MohmedHassan-zn3vl
    @MohmedHassan-zn3vl 5 месяцев назад

    Prefect ❤

  • @marcelajarah4017
    @marcelajarah4017 3 года назад +3

    I'm understanding so perfect, excellent your information and tips thanks

  • @sherlin3504
    @sherlin3504 3 года назад +38

    Watching from 🇬🇹 2021

  • @brahimwakrim1904
    @brahimwakrim1904 3 года назад

    Watching from Morocco 🇲🇦 tanks for explaining

  • @cristianmartinez7553
    @cristianmartinez7553 2 года назад +1

    Hello, great video, good Info, I would like to continue following your tips and videos. Blessings

  • @cemdogan8736
    @cemdogan8736 Год назад

    Very useful information.

  • @carolinesilco
    @carolinesilco 2 года назад +1

    Amazing video! 👏🏼👏🏼👏🏼Thank you very much. 😉

  • @kenlamusic
    @kenlamusic 3 года назад

    thank you so much for Your video

  • @maxwilldoliviera6090
    @maxwilldoliviera6090 2 года назад

    Good morning 🙌 my name is Tyrone and I am Watching from South Africa.
    Just subscribe.😎

  • @marlonalarcon3943
    @marlonalarcon3943 Год назад

    That was a wonderful lesson. Thank you.

  • @biskperes874
    @biskperes874 3 года назад +5

    Great information!! Excelent girls!! I'm from Nicargua!!

  • @leosaintt8466
    @leosaintt8466 2 года назад

    Really good 👏 thank you

  • @LegacyNgBayan101
    @LegacyNgBayan101 Год назад

    thanks for your channel I've have found this keep it up

  • @zowiejames9268
    @zowiejames9268 3 года назад

    Loved your class first time here

  • @rosarosa6860
    @rosarosa6860 2 года назад

    Thanks 😎

  • @ericquilantang6705
    @ericquilantang6705 2 года назад

    Thank you so much. This is very helpful.

  • @cece1840
    @cece1840 3 года назад +2

    Watching from 🇯🇲✊

  • @jaffarsalman6348
    @jaffarsalman6348 2 года назад

    Watching from India🇮🇳.really good to watch.

  • @dorotosh
    @dorotosh 3 года назад

    Am dorothy from kenya , have learned alot

  • @ajaymahalle6004
    @ajaymahalle6004 Год назад

    Well presentation

  • @enmanuelurdaneta906
    @enmanuelurdaneta906 2 года назад

    greetings teacher my name is enmanuel im watching your videos from venezuela

  • @daasmynamealiasubuntu5962
    @daasmynamealiasubuntu5962 3 года назад +1

    I flabbergasted !
    I follow you from Sénégal

  • @eunicemacuha6798
    @eunicemacuha6798 3 года назад

    Watching from Philippines ❤️

  • @CarlosGarcia-rg3ff
    @CarlosGarcia-rg3ff 3 года назад +2

    That was really helpful.

  • @anubisystems
    @anubisystems 2 года назад

    Greetings from Colombia!

  • @wandylouisjuste2884
    @wandylouisjuste2884 3 года назад +2

    You've been very wonderful! Thank for this video.

  • @CifuentesFernando
    @CifuentesFernando 3 года назад

    Thank you so much for your lessons ! I'm Fernando from Guatemala.

  • @exavierdougbertyprincekevi1853
    @exavierdougbertyprincekevi1853 2 года назад

    Watching fron Haïti

  • @niyonizerayvespatrick9452
    @niyonizerayvespatrick9452 3 года назад

    Can you help me to write email to answer someone to tell him that his warranty end .
    It's first on this channel but it's amazing. I want to improve my English as in speaking and writing please help me
    Thank you for your time.

  • @Stado628
    @Stado628 3 года назад +1

    Watching from DR

  • @hanapbuhayniinday3469
    @hanapbuhayniinday3469 2 года назад

    Yes

  • @roseendrina3674
    @roseendrina3674 2 года назад

    Watching now I want to be a great speaker

  • @shg10
    @shg10 5 лет назад +1

    thanks a lot for the useful lesson

  • @azenkhan130
    @azenkhan130 3 года назад

    Your video is so nice and I can also learn from this video

  • @NEYMAR3682
    @NEYMAR3682 Год назад

    the laught at the end jajaajaja ❤❤❤❤❤❤

  • @uzmaijaz7821
    @uzmaijaz7821 2 года назад

    Very informative, nice video thanks a lot for making a Wonderful video

  • @henrygarciarosado436
    @henrygarciarosado436 3 года назад

    I like the way you explain it!!!

    • @abaenglish
      @abaenglish  3 года назад

      Hi ! We’re glad you find this helpful!

  • @davidesparzahernandez5352
    @davidesparzahernandez5352 3 года назад +2

    Thank you for calling us, my name's David, how may I help you?

  • @normavelez4718
    @normavelez4718 3 года назад

    i will start the final evaluation for a call center please can you help me with vici dialer tutorials or directions ´please??

  • @dieunelantoine9027
    @dieunelantoine9027 2 года назад

    Hi,good morning ! my name is carlmax belantine ,i'm living in dominican republic and i have an intermediate level.

  • @josegonzalezportillo6153
    @josegonzalezportillo6153 2 года назад

    I really wish a common grammar mistakes video at english

  • @selemmedsidi1422
    @selemmedsidi1422 6 лет назад +3

    Yes I have the ABA application

  • @naeemislam4848
    @naeemislam4848 2 года назад

    Watching from Bangladesh 🇧🇩🇧🇩🇧🇩🇧🇩

  • @zavierphillips3499
    @zavierphillips3499 2 года назад

    Very interesting...

  • @Duyenkitchen3680
    @Duyenkitchen3680 3 года назад

    Tks share it to everyone 💖, you make the life more meaning ❤

  • @hassanwety1012
    @hassanwety1012 6 лет назад +1

    Great job thanks

  • @richardreyes8863
    @richardreyes8863 2 года назад

    hi im richard from Dominican Republic and i would like to apply to work in call centers for costumer services thank you.

  • @ahmedelmendoubi6025
    @ahmedelmendoubi6025 3 года назад

    Amezing really 👍

  • @Princess-lo1ev
    @Princess-lo1ev 3 года назад +11

    Watching from 🇵🇭 2021

  • @kushwahji16
    @kushwahji16 2 года назад

    I'm watching it from India 🇮🇳

  • @mauritaniashow8026
    @mauritaniashow8026 6 лет назад +4

    1- No, I don't but I hope I can do it soon. 😔

  • @ValeriaHernandez-ok7eh
    @ValeriaHernandez-ok7eh 2 года назад

    Watching from Guatemala 2022

  • @r_o_m_e_o3857
    @r_o_m_e_o3857 3 года назад

    Great vedio thanks for your service❤️

    • @abaenglish
      @abaenglish  3 года назад

      Thank you too!:)

    • @r_o_m_e_o3857
      @r_o_m_e_o3857 3 года назад

      @@abaenglish we love you dude ❤️❤️❤️

  • @yesicarojas867
    @yesicarojas867 3 года назад

    Hello my name is Jessica and I really want to improve my English because a wanna to get a job

  • @bernardmario2998
    @bernardmario2998 3 года назад

    Thnks and that is si helpful

  • @user-cu8kr8dt2f
    @user-cu8kr8dt2f 3 года назад

    I NEED THE LINK FOR THE CLASS

  • @jandritass
    @jandritass 2 года назад

    Aún seguís emitiendo vídeos?? Estos son antiguos. Os acabo de descubrir!!! 👏🏻👏🏻👏🏻

  • @jorgemoreno7245
    @jorgemoreno7245 2 года назад

    Watching from Mexico 2022

  • @armandohernandez9225
    @armandohernandez9225 3 года назад

    A new subscriber

  • @hibauuu1628
    @hibauuu1628 3 года назад

    All love from Morocco ❤️❤️

  • @dywoldhoracius
    @dywoldhoracius 2 года назад

    I'm watching from dr

  • @donnovangooden2195
    @donnovangooden2195 2 года назад

    and then what happens when the six months pass and im umemployed because i left what about promotion

  • @touzani_gaming
    @touzani_gaming 2 месяца назад

    I am coming from Morocco

  • @kimberlicastillo6878
    @kimberlicastillo6878 2 года назад

    Hello from guatemala

  • @sergiodavilamercado6658
    @sergiodavilamercado6658 3 года назад +1

    Thank you for calling "****" im "****" with who I'm speaking with? How may I assist you today??

  • @sanamhaya7807
    @sanamhaya7807 3 года назад +1

    Watching from 🇵🇰 2021😊

  • @glenforjulias6990
    @glenforjulias6990 2 года назад

    Good evening

  • @tiktokrockmyworld3316
    @tiktokrockmyworld3316 3 года назад

    Great

  • @dasilvatube74
    @dasilvatube74 6 лет назад +1

    Oh yes blond teacher!! congratulations It´s a beautiful hair now!!

  • @jacquelineleonorestevez5452
    @jacquelineleonorestevez5452 3 года назад

    Advanced from El Salvador🇸🇻

  • @sebastianaristegui1397
    @sebastianaristegui1397 2 года назад

    1. No, but I'm about to apply for a job that requires 80% of English fluency.
    2. Hello, Thank You for calling (the name of the company or organization). My name is Sebastian. How can I help you?
    3. Yes 👍

  • @mauritaniashow8026
    @mauritaniashow8026 6 лет назад +3

    You are helpful team, 😘😘😘😘😍😍 so, tell me how can I join you? 🤔

  • @thermitusmackenson1492
    @thermitusmackenson1492 3 года назад

    I'm really interested in your programm

  • @selemmedsidi1422
    @selemmedsidi1422 6 лет назад +5

    Thank a lot I’d like you do a lesson concerning :neither-not, either-or , if you don’t mind
    Unfortunately I don’t use English at work but I really adore to speak in English

  • @josephthesma5607
    @josephthesma5607 3 года назад

    Hello
    I stop leaning by level 1

  • @mauritaniashow8026
    @mauritaniashow8026 6 лет назад

    3- I didn't yet, but I will do.