Watching this right before starting calling this morning. Thank you for allowing me to become confident even while getting rejected. “Some will, some won’t, so what” love it brother.
As a disabled truck driver of 25 years plus I’m not ready to stop working at 62 years old and thinking about trying brokering I hope I will be successful at it thank you sir!! I’ve pulled flatbeds,refers ,dry bulk tanker,liquid chemicals,dry van,double drop with big glass trailers lol I think that’s about it!!
What I got from this video is different than other freight broker "experts" recommend to engage the shipping manager in conversation by asking many questions. I see the wisdom in a simple, direct, to-the-point offer for being a back up.
Thank you! My authority is less than a week old and hearing the no's has been one of my biggest concerns. But setting a goal on how many no's I want to receive in a day was a game changer.
Initially when you mention scripts I'm thinking long winded convincing words. The fact that their short cover the purpose and keep it moving for both parties makes it so much more appealing for me. Thank you for this.
I'm actually excited to get back on the phone and use these tips. So many people tell me to be brief but they've never given me a clear example and you just did that. Very much appreciated! Thanks, Luis!
What stuck with me was the idea that your calls should be short, direct, and to the point. Don’t make them fall in love, show them you have what they want. The bit about begging being counterproductive stuck out to me as well
Oh man, all the info in this video is gold! Very helpful. My number 1 take away is to be fluid in the conversation. Quick, but don’t act like you don’t have time for them and their needs.
Look at it this way…the sadness of rejection and the happiness of success are two emotions. Your brain is going to feel a certain way but you can consciously decide whether you take pain or pleasure from the reaction. You are well within your abilities to reprogram your thinking to have a positive reaction to any outcome. Positive or negative is up to you. We are not robots lol
Thanks man! I really liked the "we just want your extra capacity" and I loved the advice to get the Freight they move and the guy handling Freight first before calling. wonderful advice. great video
I enjoyed this training very much! I'm watching a million videos before obtaining my authority and so many of them tell me to ask shippers a million questions before asking for the sale and I've always disagreed. I've done sales and rapport can be built by being genuine.
Thank you for this Video also what resonated with me is redirecting their views by adding that we can be a backup option for their services. Thanks again!
Thanks for the pointers! Been in the field of sales for 2 decades which I gained from diff industries of products and services but a newbie in the trucking industry.
Enter AI into the picture. Just saw a video on here where now some are utilizing AI to make the calls for them. I wonder if that will be a game changer?
This has helped me with rejections. I need to get at least 25 rejections. We use that in retail when trying to get new credit card members. I forgot this technique. I will use that to stay motivated!
Starting at a freight brokering firm in a couple weeks, transitions from a business development role in tech. Will definitely be applying the short sweet and direct method! People love when you save their time!
Im working with a student right now transitioning from tech. Take advantage of your skills to use technology to move quicker with automation as much as you can :)
Hi , yesterday was my first Day as a freight broker ( im french Canadian btw) . Thanks a lot for this It will help me a lot for sure !!! I just need to to get rid of that hesitation on the phone. Would absolutely like to see you on a live cold call .maybe one of your future film ;) take care
I’m glad it helped :) I don’t make cold calls anymore as the owner it’s a conflict of interest to the agents/sales. I distribute all of the inbound work. I have some live calls/consults with customers I may be able to clean up and post
Yes that’s a great point you’re the first to mention that. Think of if like you don’t have to have an amazing connection, but you can’t screw it up completely
My takeaway was getting to the point on the phone & valuing their time by keeping it direct & short. Not asking the questions they get from all the other brokers.
My take way and brillant tip as to do the research before making the call to the company and present yourself as a back up option which sounds great in itself and a workable and acceptable option for the company as well
Yea the research aspect is huge and people have messaged me telling me how wrong I am. the same people message me on all my other videos asking why they haven't gotten any shippers. The back up option is a secret weapon and only the people in the comment section will know I said that lol
Watching this in 2024, and first off I wanna tell you thank you. Secondly, what stuck out to me was that you aren't trying to have a full blown conversation with them. The goal is to capture an email, to remain in touch with the company's POC. Best of luck new freight brokers!
Yea exactly. It’s going for the easiest “yes”. You nor me are going to say anything that’s going to wow someone at this point. There are too many conversations people have everyday. Just get an email and move on, call again to follow up later
To say that this video is valuable would be an understatement....it is AWESOMELY VALUABLE!!! Thank you so much for sharing this information. I truly appreciate it!!!!
Glad it was helpful! your "pitch" will never be perfect but eventually you will self correct to learn what not to say and that is just as important lol
Would you mind telling me how you got into freight brokering? I'm about to take the leap from construction and looking for some insight/inspiration. Thank you
Chol P As a new broker I should say that I have learned a lot from this video and now I am confident to give it a shot. It is terrific and astonishing. I love it bro.
LOVED THIS VIDEO! MY FAV WAS GIVE THEM REASONS WHY THEY SHOULD USE YOU! HAVING THE UPER HAND AND KNOWING WHAT THEY NEED INSTEAD OF ASKING IS A GAME CHANGER! IT MAKES YOU SOUND MORE CONFIDENT (TIP 1) LIKE YOU KNOW YOUR STUFF. PLEASE MAKE MORE VIDEOS LIKE THIS. SINCERELY, A HAPPY FREIGHT BROKER :)
Great video! I actually really liked your sales reps approach of “Hey, I’m X and wanted to see if I can be an option for some of your fright.” Simplicity and tonality
Great video!! I got quite a bit out of it. Main takeaway was the rejection goal. I also enjoyed the way you painted the picture of “know the day in the life of a shipper…. “ They don’t care. Be brief. Use a script.
I’m sorry, but a prospect giving you their email is just a way to get you off the phone. You better push for more than that unless we are just doing a training wheels exercise here. Unfortunately, it is just too hard to get them on the phone regularly unless we are calling small operations. I do appreciate that you’re trying to help newcomers. Freight cold calling isn’t easy because we are all essentially providing the same service and just trying to convince that we’re the best option. That takes rapport, which takes time on the phone.
Every intention is to get you off the phone but I would estimate 85% of shippers don’t want to deal with anything but email today so getting an email is the first step to building the rapport. Shippers aren’t giving their email out to every single broker that calls a lot of it is just timing and luck too. We’ve won loads the same day an initial cold call was made and sometimes it takes 6 months so it’s not necessarily who is the best at building rapport. Just a matter of right place, right time. That’s why call volume is as important as call quality
I am a Lositics broker agency owner. I was a truckdriver for many years before my climb in the office to end where I am today. I have been failing at getting new customers on my own at home. can you make a video about follow up? I know that is where i have failed. I am new to your channel so i apologize if you already made one. The info in this video is great though.
Keep it short. I appreciated that the most. Some will. Some won't. So what. That was great as well. Thank you for these videos. I appreciate what you do. I use scripts, kind of. I don't use them verbatim, but more as a guide. I do the research on every business I contact and find it very effective in my approach. But, yes, scripts are beneficial especially initially. Just as a confidence builder, and soon you realize that you don't really need them anymore.
@@freightskills Yes, but I am not arrogant enough to believe that there is not A LOT of room to grow and learn lol. Your videos are a huge help and an inspiration. Thank you.
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I like the tip about using the diaphragm to talk I think that is what I need to start working on immediately
It’s a game changer I’m going to try to get my speaking/voice coach on for a video!
The intro "I'd like to be a backup option" super helpful, Mentality with rejection and mindset when making the first call. Great stuff.
Watching this right before starting calling this morning. Thank you for allowing me to become confident even while getting rejected. “Some will, some won’t, so what” love it brother.
You are so welcome!
How's your brokerage/cold calling going? Any success?
Great attitude/Mentality 💯
As a disabled truck driver of 25 years plus I’m not ready to stop working at 62 years old and thinking about trying brokering I hope I will be successful at it thank you sir!! I’ve pulled flatbeds,refers ,dry bulk tanker,liquid chemicals,dry van,double drop with big glass trailers lol I think that’s about it!!
Awesome! Curious if you've had some luck on this ?
Hy
He really doesn’t care. All he cares about is if u delivered the load
What I got from this video is different than other freight broker "experts" recommend to engage the shipping manager in conversation by asking many questions. I see the wisdom in a simple, direct, to-the-point offer for being a back up.
You are exactly on point. Every time we get a no that puts me one step closer to a yes
This is my 5th week of cold calls with no success. I’ve learned a lot and took notes. I will be using your tips for sure. Thank you!
Keep at it and I would advise you start making multiple calls to each contact. 1 call will usually not be enough
Any success now?
Thank you! My authority is less than a week old and hearing the no's has been one of my biggest concerns. But setting a goal on how many no's I want to receive in a day was a game changer.
Im starting my cold calling journey tonight, this video has given me the confirmation that i will make it😊 Thank you very much
Initially when you mention scripts I'm thinking long winded convincing words. The fact that their short cover the purpose and keep it moving for both parties makes it so much more appealing for me. Thank you for this.
I'm actually excited to get back on the phone and use these tips. So many people tell me to be brief but they've never given me a clear example and you just did that.
Very much appreciated! Thanks, Luis!
Awesome let me know how it goes for you 😊
I like the mindset of getting the rejection and it's a great content
Its about tonality and mindset. Thats what helped me the most in this video...
What stuck with me was the idea that your calls should be short, direct, and to the point. Don’t make them fall in love, show them you have what they want. The bit about begging being counterproductive stuck out to me as well
Great insights!
Oh man, all the info in this video is gold! Very helpful. My number 1 take away is to be fluid in the conversation. Quick, but don’t act like you don’t have time for them and their needs.
I'm just new to this logistics sales, after watching your video i got a lots of confidence.
Thank you.
Liked what I said about doing research on the shipping managers as to by pass the Gatekeeper
the backup option was super helpful!
Man at first I thought we should not embrace rejection but this video change the way that I was feeling for being rejected
Look at it this way…the sadness of rejection and the happiness of success are two emotions. Your brain is going to feel a certain way but you can consciously decide whether you take pain or pleasure from the reaction. You are well within your abilities to reprogram your thinking to have a positive reaction to any outcome. Positive or negative is up to you. We are not robots lol
While I was listening, I searched for shipping managers’ names on Google! You were right! Names are easy to find. Thank you!
Thanks man! I really liked the "we just want your extra capacity" and I loved the advice to get the Freight they move and the guy handling Freight first before calling. wonderful advice. great video
Thanks, What I liked the most was how brief the Script is and how effective it can be once i apply the law of numbers to the calls.
I am so glad I clicked on this video. It gave me a whole nother outlook at this. Thank you.
Glad it was helpful!
I enjoyed this training very much! I'm watching a million videos before obtaining my authority and so many of them tell me to ask shippers a million questions before asking for the sale and I've always disagreed. I've done sales and rapport can be built by being genuine.
Loved Embrace Rejection!
Do research !
We would like to be “Back-up”
Be confident on the cold call, I loved a lot.
Thank you for the wisdom, the thing that I liked is the information about what are the shipper's most common problems.
Thank you for this Video also what resonated with me is redirecting their views by adding that we can be a backup option for their services.
Thanks again!
Thanks for the pointers! Been in the field of sales for 2 decades which I gained from diff industries of products and services but a newbie in the trucking industry.
Nice you’ll have a bright future if you can learn to apply all of your wisdom from past experiences. Here to help!
Great content. I love the quote “some will, some won’t, so what”……..this is a great mantra for people struggling with cold calling.
Enter AI into the picture. Just saw a video on here where now some are utilizing AI to make the calls for them.
I wonder if that will be a game changer?
Keep the call brief that was much needed advice
Today’s my first day as a freight broker and i have watched mostly all of your videos
I hope i do good
Thanks
Will let you know once i succeed
keep us informed!
This has helped me with rejections. I need to get at least 25 rejections. We use that in retail when trying to get new credit card members. I forgot this technique. I will use that to stay motivated!
Excellent! You got this
This is what I needed . I was doing the very thing you say not to do. I am looking forward to calling now.
Keep it short and sweet. Let me know how you make out this week. Seriously. Luis@freightskills.com
The content you are providing is something nobody talks about
Thank you so much
Thank you! I try to keep my content relevant and up to date
Starting at a freight brokering firm in a couple weeks, transitions from a business development role in tech. Will definitely be applying the short sweet and direct method! People love when you save their time!
Im working with a student right now transitioning from tech. Take advantage of your skills to use technology to move quicker with automation as much as you can :)
Thank you for this because I Struggle with rejection
I like changing your mentality to aiming for rejection
Keep it simple, don’t ask so many questions.
This was a great video. I love the motto. Will won't so what.
Hi , yesterday was my first Day as a freight broker ( im french Canadian btw) . Thanks a lot for this It will help me a lot for sure !!! I just need to to get rid of that hesitation on the phone. Would absolutely like to see you on a live cold call .maybe one of your future film ;) take care
I’m glad it helped :) I don’t make cold calls anymore as the owner it’s a conflict of interest to the agents/sales. I distribute all of the inbound work. I have some live calls/consults with customers I may be able to clean up and post
Probably my main takeaway from this video- I'd say being straight and to the point with your sales pitch, followed closely by "don't beg."
Best breakdown of the process so far. Your channel has been very helpful so far. Thank you!
I’m glad it helped!
This is such great content. Watching this video it almost felt like I was having a live coaching session. Thank you Luis!
Thank you Andy! thats the goal
Aiming to be rejected 25 times is great. 10 no's led to a sale. Thank you.
I really do love hearing when these videos make a difference. Thank you for sharing
I loved watching sure of yourself you are. You speak with conviction and your kind.
Takeaway would be confidence and time management on the phone, thanks brother!
straight on the point without wasting time
I learned that I don’t have to establish an amazing relationship on the very first call
Yes that’s a great point you’re the first to mention that. Think of if like you don’t have to have an amazing connection, but you can’t screw it up completely
My takeaway was getting to the point on the phone & valuing their time by keeping it direct & short. Not asking the questions they get from all the other brokers.
Best thing you can do!
Thank God I found your channel Endless Gems
Great video! I'm glad I found your channel!!
Glad it could help!!! I have more videos coming out soon. Just been moving lately and lacking a studio lol
Cool, can't wait to see! :-)
Finally a productive sales training video !👌👏
There are quite a few on this channel
My take way and brillant tip as to do the research before making the call to the company and present yourself as a back up option which sounds great in itself and a workable and acceptable option for the company as well
Yea the research aspect is huge and people have messaged me telling me how wrong I am. the same people message me on all my other videos asking why they haven't gotten any shippers.
The back up option is a secret weapon and only the people in the comment section will know I said that lol
"Some will, some wont, so what?" is definitely something Im going to use with girls from now on 😊 Great video, thanks man!💪
Thank you so much for the confidence and how to create your own scripts
You're so welcome!
Great material presented on video. Will start using. Anyway I can hear a cold call with a shipper to hear what is said?
Be brief on the call. good point
Watching this in 2024, and first off I wanna tell you thank you. Secondly, what stuck out to me was that you aren't trying to have a full blown conversation with them. The goal is to capture an email, to remain in touch with the company's POC. Best of luck new freight brokers!
Yea exactly. It’s going for the easiest “yes”. You nor me are going to say anything that’s going to wow someone at this point. There are too many conversations people have everyday. Just get an email and move on, call again to follow up later
This really helped me to earn few shippers.
Most useful tips and tricks.. :)
the one thing I got out of your video is to ask to be a back up options.... I just need to start with one shipment....
To say that this video is valuable would be an understatement....it is AWESOMELY VALUABLE!!! Thank you so much for sharing this information. I truly appreciate it!!!!
You are so welcome! :)
You touch and amazing topic that we learn in the Hard way
You are thorough!! Back up option is great!!
I loved this video because I have a job interview with a logistics company today. I’m so excited to have the opportunity to get into this field.
Awesome I hope it went well!
"Some will, some won't, so what?" Thank you, Louis!
Awesome video! Ready for rejection!
Thank you so much for the information. As a new freight broker I think the hardest task is know what to say!
Glad it was helpful! your "pitch" will never be perfect but eventually you will self correct to learn what not to say and that is just as important lol
Would you mind telling me how you got into freight brokering? I'm about to take the leap from construction and looking for some insight/inspiration. Thank you
Chol P
As a new broker I should say that I have learned a lot from this video and now I am confident to give it a shot. It is terrific and astonishing. I love it bro.
Glad it helped so much!
Being brief and doing the research . Thanks a lot !
"The goal of the first call is to get another avenue to reach the shipper, email's the best."
I got that it teaches you to don’t get discouraged after rejection 😊
Nice tips being brief and mentality is a most
Great and valuable information!
Short and sweet
LOVED THIS VIDEO! MY FAV WAS GIVE THEM REASONS WHY THEY SHOULD USE YOU! HAVING THE UPER HAND AND KNOWING WHAT THEY NEED INSTEAD OF ASKING IS A GAME CHANGER! IT MAKES YOU SOUND MORE CONFIDENT (TIP 1) LIKE YOU KNOW YOUR STUFF. PLEASE MAKE MORE VIDEOS LIKE THIS. SINCERELY, A HAPPY FREIGHT BROKER :)
Thank you for the kind words I’m glad it helped!!
Some will, some won’t, so what!!
This video is very helpful I took several notes!
Thank you!
Glad it helped!
One of my take away Would dmbe..be prepared to get regected.
Greatly helpful and to the point. Thanks a lot❤
Thank you so much sir always felt blocked but you made this video and made me better a cold calling
hi Shivansh ..u from which place
@@zorbasunny1 Georgia
@@shivanshdhiman7801 ohkay i thought somewhere in India...I have have been working as freight agent from last 2 months.. struggling to survive.
@@zorbasunny1 and you are from which country?
@@shivanshdhiman7801 india
Keep it simple, i dig it.
Thanks 🙏keep up the great job 👏
Great help. Thank you
Great video! I actually really liked your sales reps approach of “Hey, I’m X and wanted to see if I can be an option for some of your fright.” Simplicity and tonality
Glad it was helpful!
superb liked everything you said i thank you v m
Great video!! I got quite a bit out of it. Main takeaway was the rejection goal. I also enjoyed the way you painted the picture of “know the day in the life of a shipper…. “ They don’t care. Be brief. Use a script.
Yea the rejection goal is hard to come to terms with but I promise it works. Im glad the summary helped you too!
I wanna see if I can be an option to move some of your freight,,,,,,
Short and sweet
some will some wont so what! love it
Thank you for this video!!
Sure thing!
I’m sorry, but a prospect giving you their email is just a way to get you off the phone. You better push for more than that unless we are just doing a training wheels exercise here. Unfortunately, it is just too hard to get them on the phone regularly unless we are calling small operations.
I do appreciate that you’re trying to help newcomers. Freight cold calling isn’t easy because we are all essentially providing the same service and just trying to convince that we’re the best option. That takes rapport, which takes time on the phone.
Every intention is to get you off the phone but I would estimate 85% of shippers don’t want to deal with anything but email today so getting an email is the first step to building the rapport. Shippers aren’t giving their email out to every single broker that calls a lot of it is just timing and luck too. We’ve won loads the same day an initial cold call was made and sometimes it takes 6 months so it’s not necessarily who is the best at building rapport. Just a matter of right place, right time. That’s why call volume is as important as call quality
“some will, some won’t. So what? .. Next.” - best tip.. also. “ Looking to be a second option” = Gold.
The second option gets to eat too :). You can build an entire company to a pretty large size if you are 100 companies backup option.
Really great content
Thank you Shoaib! hope it helped you
Everything thank you sir
Very informative. Nice video
Glad you liked it
Offering myself as a back up option..
great tips
I am a Lositics broker agency owner. I was a truckdriver for many years before my climb in the office to end where I am today. I have been failing at getting new customers on my own at home. can you make a video about follow up? I know that is where i have failed. I am new to your channel so i apologize if you already made one. The info in this video is great though.
I can do follow up Im making videos this weekend.
Thanks for sharing your knowledge, I'm from guatemala I was wondering if can work from here, thanks for answering.
You can sure, as long as a broker is willing to have an internationally based rep.
This is a good content for a beginner like me. What content can I send them if the customer chose to make me a backup carrier?
Keep it short. I appreciated that the most. Some will. Some won't. So what. That was great as well. Thank you for these videos. I appreciate what you do. I use scripts, kind of. I don't use them verbatim, but more as a guide. I do the research on every business I contact and find it very effective in my approach. But, yes, scripts are beneficial especially initially. Just as a confidence builder, and soon you realize that you don't really need them anymore.
Glad this helped! Looks like you have a good system that works for you
@@freightskills Yes, but I am not arrogant enough to believe that there is not A LOT of room to grow and learn lol. Your videos are a huge help and an inspiration. Thank you.