That's wonderful to hear! Thank you for loving this chair! We hope it provides you with comfort and enjoyment during use. If you have any other feedback or needs, please feel free to let us know. Thank you for your support!
How do you go about unlocking the tilt angle adjustment of the chair? I tilted my chair back by pulling the lever, I then locked it by pushing the lever back inwards. But when I pulled out the lever again, it was still locked in place, unable to raise the angle. Please let me know how I can fix this. Do I have a defective model or do I need to pull/push the lever some other way than I did initially?
Thank you very much for your question! This is great question! Try leaning back to give some pressure to release the chair's locking mechanism as you pull out the lever again and will be able to successfully unlock it. I hope this technique is helpful! For more help or if you have any other questions, can aslo contact our support team：support@sihoooffice.com. They will be able to address your question and provide professional advice within 24 hours. Thank you again for your questions!
Hello, we appreciate your feedback. Could you kindly provide more details about the issue you are experiencing? We empathize with your situation and would like to gain a better understanding of the specifics. Please reach out to our dedicated after-sales team, who will promptly address your concerns within 24 hours and offer expert guidance. You can contact them by sending an email to support@sihoooffice.com. Our sincere aim is to assist you in resolving the issue swiftly so that you can fully enjoy the ergonomic comfort our chairs provide. Should you require any further assistance or have additional queries, please do not hesitate to inform us. Thank your support！
Love this chair!
That's wonderful to hear! Thank you for loving this chair! We hope it provides you with comfort and enjoyment during use. If you have any other feedback or needs, please feel free to let us know. Thank you for your support!
this is the top
How do you go about unlocking the tilt angle adjustment of the chair? I tilted my chair back by pulling the lever, I then locked it by pushing the lever back inwards. But when I pulled out the lever again, it was still locked in place, unable to raise the angle. Please let me know how I can fix this. Do I have a defective model or do I need to pull/push the lever some other way than I did initially?
Thank you very much for your question! This is great question!
Try leaning back to give some pressure to release the chair's locking mechanism as you pull out the lever again and will be able to successfully unlock it. I hope this technique is helpful! For more help or if you have any other questions, can aslo contact our support team：support@sihoooffice.com. They will be able to address your question and provide professional advice within 24 hours. Thank you again for your questions!
@@SihooChair Awesome, that worked! Thank you for your swift response!
do they use diferent wheels ????
Hello, we appreciate your feedback. Could you kindly provide more details about the issue you are experiencing? We empathize with your situation and would like to gain a better understanding of the specifics. Please reach out to our dedicated after-sales team, who will promptly address your concerns within 24 hours and offer expert guidance. You can contact them by sending an email to support@sihoooffice.com. Our sincere aim is to assist you in resolving the issue swiftly so that you can fully enjoy the ergonomic comfort our chairs provide. Should you require any further assistance or have additional queries, please do not hesitate to inform us. Thank your support！