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Thank you for sharing your feedback. We greatly value customer input and offer a return policy and warranty service to address any potential issues and continuously enhance our products. Our commitment is to ensure every customer finds the right chair for them, providing a superior experience. If you have any specific questions or suggestions, please feel free to contact us at support@sihoooffice.com. Thank you for your support! We are dedicated to ensuring customer satisfaction and are willing to make every effort to resolve any issues. We look forward to offering you a superior service experience. Thank you for your feedback.

非常感谢您的反馈和关注。很遗憾中国和国外版本的产品标准不同可能存在一些差异。对于海外版本的Doro C300产品目前没有脚撑，我们也建议您考虑查看M18款型号，该款产品提供了脚撑和更多颜色选择。同时，我们将密切关注您的建议，并在未来考虑增加更多多样化的设计和升级。我们重视您的反馈，致力于不断改进和提升我们的产品以满足不同地区和用户的需求。感谢您的支持和信任，我们将持续努力提供更优质的产品和服务。 如果您有任何其他想法或建议，请随时与我们分享。我们将竭诚倾听并努力满足您的需求。 诚挚致意， SIHOO

@@SihooChair 我又买了一个m18，目前我C300和m18轮流使用。但是c300的脖子部分有些突起，在第三档（最低）的时候坐着。头部很难调整到一个合适的位置

That's wonderful to hear! We're delighted that you're already feeling the positive effects on your back. Your comfort and satisfaction are our top priorities. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. Enjoy your comfortable seating experience! 🙏

yes！$100000 post tips

شكراً على استفسارك! ربما كنت تبحث عن طراز معين؟ نحن نقدم مجموعة منتجات Doro ويمكنك العثور على مزيد من التفاصيل على موقعنا الإلكتروني. للأسف، لا يمكننا حاليًا التوصيل إلى بغداد، العراق. لا تتردد في الاتصال بنا إذا كان لديك أي أسئلة أخرى أو تحتاج إلى مساعدة إضافية. شكراً لاهتمامك بمنتجاتنا! المحتوى أعلاه مترجم إلى العربية بواسطة برنامج، شكراً لتفهمك ودعمك!

Haha, the power of the legendary gaming chair strikes again! It's not hacking, it's just the chair doing its magic! 😂🪑🎮

@@SihooChair Woah, didn't think you would actually reply!😁

Thank you for your attention and support. Our product design is inspired by Kudu, which gives our products a unique design. We are committed to providing comfort and functionality, including three layers of back support, innovative 4D armrests, and 3D lumbar pillows, among other design elements, to create a unique product experience for users. Our goal is not only to meet the needs of users but also to exceed their expectations, creating products with personalized features that offer unparalleled comfort and support. Thank you once again for your interest in our products, and we look forward to providing you with a premium experience!

Hello, we appreciate your feedback. Could you kindly provide more details about the issue you are experiencing? We empathize with your situation and would like to gain a better understanding of the specifics. Please reach out to our dedicated after-sales team, who will promptly address your concerns within 24 hours and offer expert guidance. You can contact them by sending an email to support@sihoooffice.com. Our sincere aim is to assist you in resolving the issue swiftly so that you can fully enjoy the ergonomic comfort our chairs provide. Should you require any further assistance or have additional queries, please do not hesitate to inform us. Thank your support！

Bonjour, nous sommes vraiment désolés pour la gêne occasionnée. Nous comprenons parfaitement les difficultés que vous rencontrez. Peut-être pourriez-vous commencer par vérifier si le mécanisme de réglage de la chaise n'est pas obstrué ou endommagé, et s'il n'y a pas de corps étrangers ou d'obstacles qui empêchent le dossier de bouger. Si le problème persiste, afin de mieux comprendre la situation spécifique que vous vivez, nous souhaiterions nous entretenir plus longuement avec vous et nous traiterons votre problème dans les 24 heures et vous fournirons les conseils les plus professionnels. Vous pouvez les contacter en envoyant un courriel à support@sihoooffice.com. Nous espérons sincèrement pouvoir vous aider à résoudre ce problème afin que vous puissiez à nouveau profiter du confort de votre fauteuil ergonomique le plus rapidement possible. N'hésitez pas à nous contacter si vous avez besoin d'une aide supplémentaire ou si vous avez d'autres questions. Nous vous souhaitons bonne chance ! SIHOO Veuillez noter que ce message a été traduit en français à l'aide d'un logiciel de traduction.

Grazie per la vostra richiesta! Questa è la sedia ergonomica Doro S300 di SIHOO, la potete trovare qui EU&UK：de.sihoooffice.com/products/sihoo-doro-s300-gravity-defying-ergonomic-chair?ref=Bsfbf-hXtJ39Z USA&CA：sihoooffice.com/products/sihoo-doro-s300-gravity-defying-ergonomic-chair?ref=5nxk87dj&

Thank you for your inquiry. Unfortunately, we currently do not ship directly to India from our official website. However, we have alternative sales channels open for India. If you are interested in placing an order, you can inquire at indiantrade@sihoo.cn. Hope this helps you find a suitable purchasing option.

Thank you for your feedback! Helps us to be aware of the issue. This video does have long intervals and we will plan to update the video content in the future. If you need any help or have any other questions, please feel free to contact our customer service team!：support@sihoooffice.com, they will deal with your case within 24 hours and give the most professional advice. Thank you for your understanding and support!

Thank you for your inquiry! Since M18 is available in multiple models, would you mind telling our customer service team more information? We will provide you with the most professional reply within 24 hours! You can contact us at: support@sihoooffice.com. Thank you for your understanding and cooperation!

Glad to hear that!

Hi, Thanks for your contact. We are temporarily unable to deliver to your country. We will feedback the news to you when we will opens this market. Thank you for your support. Best regards

We are truly sorry to hear about the small hole in the backrest mesh of your chair. Please accept our sincere apologies for any inconvenience this may have caused. We are dedicated to providing high-quality products, and we regret that your experience did not meet expectations. We offer ongoing customer service support and aim to help you resolve this issue promptly. Please send your order details and photos of the damaged area to our customer support team. We are confident that by continuously providing high-quality customer service support, we will be able to find a suitable solution quickly：support@sihoooffice.com Your satisfaction is of utmost importance to us, and we appreciate your patience and understanding. Thank you for your feedback, and we will ensure to address the problem promptly and provide you with a satisfactory solution.

I sent an email with attached photos. I'm asking if it is possible to replace the backrest but I haven't received a reply yet.

Thank you very much for your interest in our product! We welcome you to consider collaborating with us and exploring potential partnership opportunities. If you create content on social media, we encourage you to try out our product, share your authentic feedback, and help more people learn about it. Feel free to reach out to us anytime if you are interested.

Спасибо! Мы рады, что вам понравилось!

Thank you for your interest in the pricing! We understand that the price is crucial to you. The actual value of this product is $899.99, but during the Prime Day event, you can purchase it for just $639.99, the maximum discounted price. This is definitely a long-term investment worth considering, especially for a high-quality and versatile adjustable chair. You also get to enjoy a 30-day worry-free trial period. We are committed to providing customers with top-notch products and maximizing value. Thank you for your attention!

Hi,@CptnCobblestone Thank you for asking this question and sorry for the trouble. We take your feedback very seriously and will resolve this issue as soon as possible. We usually recommend that you contact our service team via customer service email, as this makes it easier for us to respond to your questions quickly, and you can also send more intuitive feedback such as pictures and videos, which is not possible in the comments. If you prefer, you can contact us directly at support@sihoooffice.com. We understand that this is a rare situation and we have arranged for our technical team to follow up with you so that we can understand your question more intuitively and provide a solution as soon as possible to improve your experience. Thank you again for your patience and feedback. We sincerely hope to provide you with a better service experience, solve problems and rebuild your confidence in our products. I wish you all the best!

Hello, thank you for your inquiry. You can view the steps for installing handrails at 2:06. If there are any other questions, please free to contact us or customer service team support@sihoooffice.com, the customer service team will deal with your questions within 24 hours and provide the most professional advice. Sending best regards, Sihoo

hi! Thank you for your questions and concerns! It comes from the creator @ homewithcolin, you can find more information in the he sets a post at ：instagram.com/reel/C3nfe_axEAK/ Since this is advertising copy, we will make sure to tag the author when we officially publish it, which will help to see the full information. You can also in our RUclips video in to watch the content: ruclips.net/user/shortsftdC8EeIEqg hope you like it! 😊 🎥

Thank you so much for your kind words! Your feedback means a lot to us! Hope enjoy it😁

We are truly honored to hear your praise! Our team has dedicated a significant amount of time and effort into refining this innovative ergonomic chair, offering personalized adjustments to meet a variety of user needs for the optimal experience of comfort and perfect fit. Thank you for your attention and support!

Thank you for your question! Unfortunately, our chairs are currently recommended for individuals with a height range of 150 - 180 cm (5' - 5'11"). The Doro C300 Pro and Doro S300 chairs are recommended for individuals with a height range of 150 - 190 cm (5' - 6'3"). Check Chairs Comparison ：sihoooffice.com/collections/ergonomic-chairs Therefore, we do not have a chair specifically designed for your height at the moment. We have noted your feedback and will consider introducing products in the future that cater to taller individuals. Thank you for your understanding and support!

Thank you for your question! Unfortunately, our chairs are currently recommended for individuals with a height range of 150 - 180 cm (5' - 5'11"). The Doro C300 Pro and Doro S300 chairs are recommended for individuals with a height range of 150 - 190 cm (5' - 6'3"). Check Chairs Comparison ：sihoooffice.com/collections/ergonomic-chairs Therefore, we do not have a chair specifically designed for your height at the moment. We have noted your feedback and will consider introducing products in the future that cater to taller individuals. Thank you for your understanding and support!

Hello, everyone! Thank you for your inquiry for Doro C300. The maximum recommended weight for this chair is 136 kilograms (300 pounds), so it works for you. For more information, please feel free to check the product details page. We hope you found this helpful. US and CA - Doro C300: sihoooffice.com/products/sihoo-doro-c300-ergonomic-office-chair?ref=5nxk87dj EU and UK- Doro C300: de.sihoooffice.com/de-de/products/sihoo-doro-c300-ergonomischer-stuhl?ref=Bsfbf-hXtJ39Z If you have any additional questions or need further assistance, please feel free to contact us! Thank you for your interest in our products!

Thank you for your contribution! This is indeed an efficient way to install. We will also take note and consider optimization. Once again, thank you for your advice and sharing; it's greatly appreciated!

Thank you for considering partnering with us and choosing another brand during the waiting period. We are pleased to hear that you have received a complimentary ergonomic chair and eagerly anticipate a successful collaboration with your new partner! If you have any other opportunities or future needs where we can provide support, please feel free to reach out. We highly value all user and partnership relationships, striving to maintain respect and authenticity. We look forward to the possibility of further communication in the future! Wishing you all the best,

Hello! If you need any help or have any questions, feel free to let me know. I'm here to assist you. Thank you!

That's great! 🎉 We are honored to hear you share your enthusiasm! Looking forward to our M18 chair providing you with a brand new level of comfort and high-quality experience, bidding farewell to the discomfort of the old chair. Wishing you enjoy every moment of sitting down! Have a delightful time using the M18 chair!

Thank you for your interest! Our product offers adjustable lumbar support that can be customized in both vertical and horizontal directions to ensure a comfortable fit for your lower back. If you have any further questions, please feel free to contact our customer service team at support@sihoooffice.com. They will be happy to provide you with more information and assistance. Thank you for your support!

Sorry, the Doro S100 currently doesn't offer more color options, but we are considering adding additional choices, including the black and red design you mentioned. If you are looking for more variety, our M18 office chair comes in a range of colors for you to choose from. Feel free to explore the options.

Thank you for your attention. Our ergonomic chairs are carefully designed with mesh fabric that is durable and able to withstand everyday wear and tear. While it can be used normally, it may not be completely immune to your pet's sharp claws. For added protection, we recommend using a protective cover or protective spray to protect the chair from potential damage.

Hello, thank you for your question! For inquiries about specific product details, please reach out to our customer service team at support@sihoooffice.com. They will provide you with the most professional advice within 24 hours. Feel free to contact them for any assistance you may need

Hi, Thank you for your interest in our products. urrently, we have not yet started selling our products in your local market. We are always looking to expand our reach and will definitely consider your location for future expansion. We appreciate your understanding and patience. Pls follow us to get the latest info. If you have any other questions or concerns, please feel free to contact us. Best regards

Thank you for sharing this valuable experience! Discovering the dynamic lumbar support feature is like exploring a new continent, recognizing the importance of efficient support. Its adjustability to conform to your body's curves and offer full support is fundamental. In addition to this, we will continue to uphold innovation, bringing you more surprises and convenience. May you relish every precious moment in this comfortable and carefree new sitting experience! 🪄✨

Thanks for your question! As for the incline resistance adjustment function you mentioned, the Doro S300 ergonomic chair can achieve it. Incline resistance can be adjusted according to individual weight and preferences, as well as a number of other innovative adjustable features. In addition to easy height adjustment, seat depth adjustment, tilt and recline tension control, users can freely adjust the seat cushion, backrest, waist support and recline Angle according to personal preferences. In addition, the chair is equipped with personalized adjustment features such as the industry-leading 6D armrest for a weightless reclining experience. You can find it right here: USA：sihoooffice.com/products/sihoo-doro-s300-gravity-defying-ergonomic-chair?ref=5nxk87dj EU：de.sihoooffice.com/products/sihoo-doro-s300-gravity-defying-ergonomic-chair?ref=Bsfbf-hXtJ39Z Hope this helps :)

Thank you very much for your question! This is great question! Try leaning back to give some pressure to release the chair's locking mechanism as you pull out the lever again and will be able to successfully unlock it. I hope this technique is helpful! For more help or if you have any other questions, can aslo contact our support team：support@sihoooffice.com. They will be able to address your question and provide professional advice within 24 hours. Thank you again for your questions!

@@SihooChair Awesome, that worked! Thank you for your swift response!

Apreciado usuario, agradecemos mucho su interés y retroalimentación sobre el producto Doro S300. Valoramos enormemente las opiniones y necesidades de nuestros usuarios, y hemos transmitido sus sugerencias sobre el reposacabezas independiente a nuestro departamento de productos. Nos esforzaremos por optimizar y ajustar el diseño del producto para ofrecer una mejor experiencia al usuario. Si tiene alguna otra idea o recomendación, no dude en ponerse en contacto con nosotros. ¡Gracias nuevamente por su retroalimentación!

Para apoyar su cabeza, simplemente ajuste el reposacabezas hacia arriba.