I have unblock 10 box for about 2 years. The customer service is poor. Occasionally Astro 1, 2, 3 sudden don't work recently even connected directly by using LAN cable and the Astro playback also removed. Very sad to learn the latest unblock TV box can't compare with my old EVPad 3 pro which is unable to update to the latest android OS.
I went on the website, but it’s the same video that says “this video is RUclips friendly” so I didn’t see what apps you were referring to. Can you update this?
On our website, the video is full version, i do not know what you mean by update. This is a new box at the moment. There is no update since this is up to date. If you watched the video on our website and comparing it to RUclips version, I am sure you won't ask any questions.
We've been watching video on UBOX 10 for 5 months, the romote control suddenly stop working, after changing the battery, remote still not responding. What should we do?
Can't sign into RUclips. Keeps saying Username and Password are incorrect, which they are not. I've used external keyboard and remote. Still error message. Rest of box works with my Google account. What's going on? Windows 10 and Android phone RUclips are signed in and work.
My Unblock pro Max10 was frozen after roughly 3 years service. Contacted customer service in Hong Kong. They were not helpful at all without any technical support. What they said was my box need flashing. But they won't provide me with the firmware to download. They rather suggested to buy an updated version 11.Yet, it is the most expensive android box in the market. Poor customer service and I am so disappointed.t
@@xctechs Thanks for the response. I think its not any upgrade! My TV box is frozen unable to operate. The customer service staff told me I need to flash the Unblock TV box by using a firmware and a macro USB. It is a firmware package but they never provide to me. Looks like I must have them to salvage my Unblock TV box which is simply dead!
@jack902902 alot of boxes do not run android 13, also do mot need a 1000 lan or wifi 6e, and don't come with channels. But ton of competition out there.
I have unblock 10 box for about 2 years. The customer service is poor. Occasionally Astro 1, 2, 3 sudden don't work recently even connected directly by using LAN cable and the Astro playback also removed. Very sad to learn the latest unblock TV box can't compare with my old EVPad 3 pro which is unable to update to the latest android OS.
Can you forward some of there emails I would like to see how I cam assist.
I went on the website, but it’s the same video that says “this video is RUclips friendly” so I didn’t see what apps you were referring to. Can you update this?
On our website, the video is full version, i do not know what you mean by update. This is a new box at the moment. There is no update since this is up to date.
If you watched the video on our website and comparing it to RUclips version, I am sure you won't ask any questions.
How do i do factory reset??
Under settings
My box won't upgrade. Is it unblocks way of making you buy a new unit?
talk to there support.
@@xctechs No tehnical support. Very poor customer service!
@@MrBravoamigo did you contact your seller?
We've been watching video on UBOX 10 for 5 months, the romote control suddenly stop working, after changing the battery, remote still not responding.
What should we do?
Try another batteries and didn't work contact the seller.
The remote on this UNBLOCK is bad .... very BAD ....
Just only few function
... You should get better remote that have keyboard plug in USB port
....
@@billsmith6648 I agree, the default remote is never enough for any android boxes.
Can't sign into RUclips. Keeps saying Username and Password are incorrect, which they are not. I've used external keyboard and remote. Still error message. Rest of box works with my Google account. What's going on? Windows 10 and Android phone RUclips are signed in and work.
2 rings you need to check #1. Make sure your app is up to date #2 make sure date and time is correct.
We in Philippines have big problem with this Box it does not automatic update it's date and time
You make it manual and setup date time or auto
yes we already did that but when you turn off the bo tuen it on again it change back to wrong date and time again@@xctechs
Why on my unblock it says no data when I try to watch a movie
It means that data or file has been deleted from server. You can contact them for support
@@xctechs can you please tell me their tech support number.
@@elisasiah3393 www.evpadpro.com/ click the chat button
Hello, most important feature for me, does it get NFL games?
Watch full review to find your answer.
@@xctechs Didn't see it on rewatching.
@InVinoVeritas. we have a full review, link is at the bottom info section under the video.
My Unblock pro Max10 was frozen after roughly 3 years service. Contacted customer service in Hong Kong. They were not helpful at all without any technical support. What they said was my box need flashing. But they won't provide me with the firmware to download. They rather suggested to buy an updated version 11.Yet, it is the most expensive android box in the market. Poor customer service and I am so disappointed.t
@@MrBravoamigo there is no firmware upgrade for this chipset. What is the main issue with the box?
@@xctechs Thanks for the response. I think its not any upgrade! My TV box is frozen unable to operate. The customer service staff told me I need to flash the Unblock TV box by using a firmware and a macro USB. It is a firmware package but they never provide to me. Looks like I must have them to salvage my Unblock TV box which is simply dead!
They want you to buy a new TV box!
@@MrBravoamigo don't buy till they able to give you a good explanation first
🔴 How to reset Password for Adult Channel ? .... I never use gor months and forgot Password
Contact the support team, I really don't remember
A definite NO.
It's not running Android 13 and no Internet 1000. Greatly over priced
yes true,
very true.
So what are alternatives then?
@jack902902 alot of boxes do not run android 13, also do mot need a 1000 lan or wifi 6e, and don't come with channels. But ton of competition out there.
FIRST!!!!!!!!
2nd.