For anyone watching that isn't familiar with the Channel the hosts name is Kevin not Sam so you get brutally honest, unsponsored reviews without the BS 😉
Not surprised. Turks are guest friendly and accommodating if they see you as a potential customer. But once you complain or demanding, they like to argue back.
Facts! This is the first totally honest review of Turkish airlines from Istanbul airport to their in flight service I have seen on YT. I believe everyone else is either paid or lying to be paid…I flew them once before the pandemic and swore NEVER EVER again!
I was in the IST lounge 2 days ago and the situation has changed there dramatically. Nothing is pre/individually packed anymore. Breakfast and salad self service buffets are open and all the hot food is available 24 hrs. The omelette maker was very cheerful and friendly. The airport is buzzing and all sections are open. Sadly the the A330 and 777 seats are seriously outdated. I was flying business within Europe in a 4 legged flight (2x 321 neo and 2 737 MAX) and with the exception of the same dry chicken on my trip back home, the rest of the food on all 3 legs was excellent. The aircraft were beautiful and the new BUS seats on these aircraft are top. All in all I think that THY has big deficits on their long distance but huge advantages on their narrow body Euro Business.
Yes I'm inclined to agree with you about the differences between short and long haul. I am at least glad to know the food in the lounge and on board has come back up to a better standard though since I'll be flying them again short haul in a couple weeks. Thanks for watching 🙏🏻
this review was amusing and validating b/c we had almost the same exact experience - delayed flight, rude ground staff, and the driest main dishes. we did get the chef and cart service but no amenities kit or dine on demand. i was also sad to have missed out on the TK lounge experience given many other rave reviews, but i feel better after hearing yours. i think it was lucky that this was our first business class experience, so it still felt very new and exciting. but i imagine a seasoned traveler would be less than thrilled
I absolutely love your brutally honest reviews. These are much needed and, hopefully, will result in the airline jacking up their service and showing a greater commitment to excellence overall. Looking forward to the next review.
Well, this is an eye opener. Based on positive critiques from other travel vlogers I committed to Turkish Airlines for my trip in late July NYC/BSL via IST and my return flight mid August from LON/LAX also via IST. The dye is cast. Hoping for the best. Thanks for the info. Stay well. 👍🙏😎
Wow I was about to book Turkish, thank God I saw this video before deciding, Turkish and Qatar were my top 2 for upcoming US trip and now it’s clear that I would go Qatar even though it’s a bit more expensive but Turkish airlines attitude with you and looking at Qsuits 😁 it’s clear for me
Great report! I fully agree with your observations. Did 4 business class sectors and was super underwhelmed by all of them. Since then been flying Qatar, and it is light years ahead of Turkish.
The thing you said about their lack of accountability and their distinct lack of hospitality is a very astute observation. On each of my visits to Turkey, every layover, and even flights, I've noticed and felt their hostility and their unwelcoming demeanor from almost 95% of the people I've unfortunately had to interact with including crew.
The whole Turkish Airlines experience from when you first enter the airport to and during the flight is filled with some of the most indifferent, rude and unwelcoming employees I have never experienced at an international airport!
I bought a business class seat on TK leaving on March 23rd,2020. Pandemic happened. I asked for a refund as flights were cancelled. TK said that they will extend the ticket Some random date they dropped the extension without notifying me. So, no refund and no ticket. So, NEVER Turkish Airline. EVER!
From what I've seen, the experience with Turkish varies greatly depending on the aircraft. I flew GRU-IST on a A350-900, and it was not bad. Then the next leg, IST-MUC, was on a much older A330, and it was OK, not very different. On the way back, MUC-IST was on a A321 (looks like they use a variety of aircraft on that route), and even though it's a smaller aircraft, the experience in business was much better than on the A330. I'm flying with them to Tokyo later this year, and even though I'd much prefer landing in HND, I went with NRT because the configuration for that route is better.
Hello ! Just stumbled across your channel and I enjoy the sharp , no nonsense content . Have your flown Turkish airlines since this review ? They seem to have one of the cheaper business class options from Southeast Asia to London so I’m seriously considering them - my parents have flown them before and had good things to say about them ; but this was long before Covid
I have one more recent economy TK review on the channel. Have also had family fly them in Business last year and reported a much more normal full service experience than what I had on this flight. Thanks for watching 🩴
Love this brutally honest review! I always thought the chefs outfits were a fun touch giving the illusion of fine dining. Sounds like they got rid of it. Also can relate to the dreaded 2-3-2 configuration lol. Love your channel. Keep up the great work!
in the 1970s I regularly flew from the middle east/istanbul to and from amsterdam: at that time THY was only intended for guest workers and I had as a diplomatic person to fly with KLM in the then 'royal class'. well everything has changed (luckily). funny to see, that Turkish Airways seems to be much better then klm!
I flew TK 8 times long haul business class and agree, never really liked the food, seat, or service, all just adequate, and always amazed by the people who gush over "the candlelit dinner" Unless the price is so much cheaper than the competition I gladly pay a little more to fly the competitor.
Yeah there’s certainly a cost tipping point where it still makes sense to fly with TK even if it’s not the greatest. For the fare I paid I’d certainly do it again. Thanks for watching 🙏🏻
Also forgot to mention I have a TK short haul Economy video coming out in a few weeks… the meal on that flight was incredible and I do believe it was exactly the same chicken/rice meal I had in this video, but executed much better.
I had almost the exact same experience in May going from JFK -IST- SGN. Lounge agents extremely rude, and don't give a crap. Going in, had high hopes based on other RUclips reviews. Unless that 30% percent discount comes around again, no way I will fly Turklish again. Appreciate your honest reviews. I am also base out of SGN so I already hit up a few of places you reviewed.
Yeah, at the end of the day- for the price I paid I would do it again even if I knew that it would include the crap food and rude staff, it's just too good of a deal. But, I'd never think to pay near full price of this one. Since June they've switched to a 787-9 for their SGN service though, which does sweeten the deal a bit! Thanks for watching 🙏🏻
Did you have to lug around your luggage and camera gears the entire time you were delayed ? Were there at least places where you can store your things overnight ?
I did personally, yes, because I don't let my bags out of my sight, but in the beginning of the lounge part of the video there was a shot of the self service luggage lockers. Thanks for watching 🙏🏻
Thank you for sharing & thank you for the warning about Turkish Airlines 's poor customer services especially in the lounge area. I will stick to Singapore Air or Japan Air for the consistency in both soft & hard products
Oh yeah for sure, SQ is always one to beat. Very excited to have Cape Town to Saigon and Mumbai to New York booked with SQ in the coming months. Knowing I have those flights coming up makes all the crappy ones in between worth it haha. Thanks for watching 🙏🏻
sad to see you're experience was less than great. before 2020, the reviews of this airline (that i watched) were fairly positive; mostly because of the lounge. between the geo-political situation, and the Turkish economic situation, i'm guessing emerging from lockdowns is more difficult for this airline than many others. hopefully they will regain their glory in the next year 😎
Quite the opposite in fact, to my knowledge Turkey was one of the very first countries to reopen and TK enjoyed healthy load factors (relatively speaking) throughout. If any thing I would guess they’re benefiting from a mass influx of Russian transit pax. Thanks for watching 🙏🏻
Istanbul Airport was constructed to be huge, because it is planned to be the worlds largest airport in the future, with up to 200 million passengers yearly. not for the sake of being big
Hi there, thank you for your honest review. I have a special emotional bond to Turkish Airlines resulting from my childhood, and I have flown Business Class with TK before, nonetheless I always always try to be very honest and non-biased. I agree, you did not have a TK Business Class experience as it should be. I am very disappointed, especially by the lounge employees. As you said, worse than them not being able to find a solution is their behavior towards you. This is not Turkish hospitality, and my background is Turkish so I can truly say that. The inflight meal service wasn‘t quite Business Class like as well, unfortunately. And yes, I do hate the middle seat in a 2-3-2 configuration as well. In their A350s and B787-9s they have a 1-2-1 configuration, which is how it is supposed to be nowadays, especially if you are a global brand. Nonetheless there is one thing that you should have mentioned, in my opinion. Which is: Change the route, change the crew, and you have a completely different experience. This is applicable to almost any airline in the world. This experience does not depict how every single TK Business Class experience has ever been and will ever be. Change the route and the crew, and you have an absolutely flawless experience with TK. Change it again and you will have maybe a mediocre experience. Yes, airlines should have a certain standard and guidelines, but as mentioned, this would also apply to other airlines, even the fancy ones like Emirates, Qatar, British Airways, Singapore Airlines, etc. Thank you though, I gave this video a thumbs up for your honesty. Much love, Emre
Sure I completely agree different routes and different crews and different circumstances would have resulted in a completely different review. My videos aren’t meant to be about airlines as a whole, but rather just my one flight experience. In the same way that one Westin might be fantastic and another absolutely horrible, both of those reviews deserve to stand alone on their own. I’ll be flying TK again in a few weeks, we shall see how it goes. And yes, I am very familiar with Turkish hospitality. Some years ago I was on an over landing trek from Istanbul to Beijing and we crossed across the whole of Turkey and onto Iran. From joining an impromptu wedding in Selçuk, sharing stories with some locals while hiking in the Ihlara Valley, being offered more wine and cheese than we could possibly eat every time we were bush camping- at every turn we enjoyed the hospitality… it is a beautiful country for sure… if only Turkish Airlines could represent it more consistently 😊
Im sorry, that you had a bad experience with them, personally I have flown with them many times and was always satisfied. Also I don’t think that your experience is the norm. Otherwise Istanbul wouldn’t be the second busiest Airport in the World and Turkish Airlines the Airline being regarded by most as one of the best.
There are as many 'experiences' as there are individuals, on planet earth. It's unhealthy to have a herd/sheep mentality where you refuse to accept one man's negative experience of this airline, which is equally as valid and as helpful as a man's experience who has nothing but great things to say about Turkish Airlines
Just because an airport is one of the busiest in the world doesn't say anything about the quality of services in that airport. Furthermore, apart from Turks most people do not regard Turkish Airlines as one of the best, far from it.
Wow, that’s quite a different video, on Turkish and their new hub. But, it’s well said and it’s going to help other travellers when planning a trip. I think I’d go for Qatar, or Emirates rather than Turkish. Nonetheless, great video. Keep them coming!
110% agree with your video about Turkish. I just returned from IST last week and here's my thoughts: - Airport is annoyingly big, for no specific reason - Customer service is non-existent at best. A smile if you're lucky - I paid for a transit lounge only to find out I can't enter when I arrived - Shocking as it may sound, the affordable fares on TK do make it a compelling one. But I'd say dead last choice.
Yeah- I mean if I got the same fare again I’d happily use them again but it’s not to say lots of improvements could be made. Kinda not looking forward to my short haul economy flight with them in a couple weeks which will start with 6 hours in the airport 😅 Thanks for watching 🙏🏻
@@tfft I did IST to LGW via DLM with TK. Their narrowbody planes in economy are a shitshow. There is so much to unpack here. Here goes: - IST is crazy busy before pre-dawn. - Despite it's size, we still got a remote gate when there was a aerobridge gate right next to us, with a plane parked, unused. - Their narrow body domestic planes are nothing more than flying public buses. - If you're transiting anywhere other than IST, it is just another painful experience - They put us on a 321-200 to LGW; crew disappeared after meal service, were passive aggressive and my entertainiment equipment was very glitchy. Overall, the only salvation was the lower fare as a full fledge carrier and DO & CO Catering. Without their catering, I wouldnt have even considered TK.
I flew their business coz they are cheaper than other business, and its the shortest flights from Berlin - Jakarta. Compare to Qatar Airways.. Turkish is a no go with only 300 euro differences
Uh oh. I also took advantage of the 31.5k promo and will soon be flying both their 777 and 787. Lowering expectations. Would you care to pile on a comment about the TK website experience? 😅
To be clear, 31.5k points for this route is cheap enough for me to (kinda) happily make it a regular occurance. But yes, I do hate their website, especially when trying to book award tickets that are not in the name of the account holder (which is allowed, but a PITA). Luckily, TK is one of the few airlines on earth where you don't need to wait on hold for more than 5 minutes to talk to an actual human. Thanks for watching 🙏🏻
@@tfft I was just on the website to try to confirm my seats. Nope. Website won’t let me even though I can see the tickets. Ah joy. So it’ll have to be a phone call. I’m new to this game. This is only my 2nd redemption. I’ll manage expectations, but as a newbie I’m sure lying flat and having a lounge will be pretty cool for a while. I’m understanding you to say 31.5k comes around regularly? It’s getting me KUL to NAP, and then VIE to SEA. I could get used to that! ☺️ Looking forward to your next videos!
🤷🏼♂️ I’d been up for around 29 hours at that point and can barely remember getting on the plane 😂. I would check the boarding pass but it’s at home and I’m out of town. …why do you ask?
Well it's fare worse then what I experienced with turkish airlines. The airport is amazing and open 24/7 in Europe they close on 23 I was in same hours like you, and in 5 AM you already have hot dishes. This is not only the biggest lounge but the best in Europe too, the selection of food, the true coffe, art gallery, all the games. And it's the only company in Europe that gives you business seat in inside Europe flights
I agreed with your review. I flew 4 segment Long Haul in 2019. The food onboard was good and plentiful. The lounge was okay but I like the tea/cofee done turkish style. They also rejected me for pod request in brusque manner. The worst was once after takeoff the crew forbade passengers to go to toilet because turbulence. The turbulence wasn’t bad, so after 45 min waiting I went. A crew accosted me. I told him if I have to wait more the seats will be soaked soon. Then he shut up. Turkish is not even in my top 5 biz class, I had better crew service in economy of Garuda or even some Asian budget air. My favorite is ANA and JAL because the crew are exceptional
I’ve flown Turkish often for the past 7 years. Mostly from Bangkok to Europe and South America. And vice-versa. Their prices and timetable suit me very well. In my experience, Turkish are a little above the average, in comparison to American and European airlines. Food is merely okay. Staff are rude sometimes. Their lounge in İstanbul airport is immense but service is far from nice. Kevin unpleasant experience with Turkish Airlines relates to mine.
I think for all the hype their seat are outdated and the service is subpar… i think Most European and American Air carriers are better than Turkish airlines.
The country's name was always "Türkiye," but probably because of its difficult pronunciation, foreigners would pronounce it as "Turkei," others as "Turkey," "Turquie” and so on. Interestingly, we also seemed to be okay with the country's name being passed differently abroad. I think it wasn't too bad to put an end to this ambiguity at some point.
Sure, I know the name of the country has always been that in Turkish, I think this is more about the country's English name. Would be similar to Spain asking the UN to have their official name, in English, be España. Thanks for watching 🩴
I expect one member of crew to speak the language of the country they are flying to, of course, yes. That's a pretty standard thing that I see on near every flight.
This sounds pretty accurate. TK is pretty famous for often rude staff (it's part of the culture) and bad operational reliability. The new airport also has had tons of problems that are no secret. But better than the Berlin airport I guess that it actually opened.
@@tfft I've never flown through either airport. There were always an airline for me to avoid with better options.Like i said their reputation is nothing new.
I actually find Daxing a much more walkable airport than Capital, even though its footprint is bigger. A lot of thought apparently went into the design of the layout, as well as many traveler-friendly details such as the luggage check-in conveyor belt that slopes down to touch the ground and saves people the trouble of lifting heavy suitcases onto it. PEK's layout does indeed make you walk too much, and it's dotted with aesthetically questionable large-scale decoration pieces, but it doesn't appear/feel cheap and was not built with cheap materials. The "fair-faced concrete" of its columns has a clean, muted elegance . And the extensive use of skylights and glass curtain walls are a great touch, though not the most energy-efficient in winter. The entire terminal 3 is impressive enough, and modern enough, compared to its peer airports, but I agree it's not the most relaxing and welcoming.
I should have been clearer in my comments, but when I'm speaking about the cheaper materials I'm more speaking about the passenger touch materials and facilities. Bathrooms, lounge furniture, eatery seating, gate area layouts, etc. Not questioning the quality of overall construction and do agree that T3 is a beautiful structure. Thanks for watching 🙏🏻
I just flew Qatar KUL DOH FRA and had the exact same impression you have of TK. I am like after reading all the these rave reviews. Both flights sucked! The best was DOH to FRA 787-8 towed from the hanger area with no APU. So let's think about that. It's 42C out and you put a plane in service with no ability to cool it down. When we boarded in DOH it was 90+ on the plane. Everyone was complaining. People were passing out in Y and this is the 5 star Qatar Airways? I think NOT! Will never fly them again.
It really makes me wonder about all of the opinions I’ve watched and read over the past couple years leading up to these flights giving me a good impression to look forward to. Probably all sponsored content! Thanks for watching 🙏🏻
Sometimes it feels like you're being critical just for the sake of being critical. Since the brand of your product is "honest unsponsored reviews" it feels like you were trying to be critical to emphasise that brand. I understand this is not a typical example of your products. But some of the complaints in this video were exaggerated. Other felt like they were just made up.
Do you suggest that I put a (fake) positive spin on being told off by staff? Not having decent food in what was at one point one of the best business class lounges? Having in flight food that was presented really sloppily and generally really below expectation? Having your flight cancelled, rescheduled a day later (at my expense) and then delayed 4+ hours further? Or should I just ignore all of the negative bits? My 100+ very positive reviews on the channel speak to the fact that I don’t make critical views just to ‘emphasize my brand’. Thanks for watching 🙏🏻
@almadani. Either youre turkish ( you should know your customer service are bad ) It seems you never experience paying thousands of dollar from your pay checks and in return you got shitt. Please do first and maybe you understand what @theflipfloptraveler means in his video
@@Nowansbeibe Wow. It appears as though I’ve waded into a brawl between a content developer and a viewer. And the content developer has someone riding shotgun to boot! I’m flying TK from Seattle to Istanbul in 2 days but on a 787. I shouldn’t think aircraft type should impact staff surliness in air, nor the food quality. With respect to be overly critical, I’d say that the frustration the poster experienced before boarding that aircraft influenced the review. Without a doubt. Oh - and to be clear, I’m flying refundable J (I think TK calls it flexible-J).
whelp. i will seriously think long and hard about spending my hard earned money on a Turkish airlines business class ticket after seeing your review. it seems other reviews only have good things to say about turkish
Something must have gone wrong here. The food looks horrendous. And yes the airport is ridiculously huge. We timed it. From time we got off the plane to outside was 35 mins which didn't include getting our luggage. Totally nuts. We flew 4 flights in BC with Turkish in October. Our trip was totally different. Our food was brilliant. Better than our last flight on Emirates. Service was fine as was Emirates. Seats as comfy as Emirates. Better than Singapore Airlines A350. They were hard as a rock. You spring to fly BC so you can sleep. Not on Singapore Airlines. Overall we put Qantas as the top BC. Yes they have copped a flogging in the press, but for us they were brilliant. Then Turkish. Emirates. Then Singapore Airlines. Funny how people can have different experiences. I was looking forward to Singapore Air. But for us it didn't live up to the hype. Hard bed. Staff not overly friendly. Food just ok.
So they delayed your flight overnight, refused to acommodate you in their lounge sleeping areas, and the agent even scolded you? Imagine giving them thousands of dollars for a business class ticket only to feel unappreciated later on... totally unacceptable! "If i give you access, i should let every business class passenger on your flight know and give them access as well"? Well maybe yes, if that adds to passenger comfort that's your job to do
When I’m traveling I have precisely one rule: don’t get arrested in a foreign country 🙃… so generally speaking, I keep a cool head regardless of the absurdity- especially in an unpredictable country like Turkey. Thanks for watching 🙏🏻
I avoid them like hell... Happy everytime to pay a premium on most other Star Alliance airliners to escape TK... I liked their "Gold" lounge at the old airport, this was a cozy spot with premium food... The Gold lounge at the new IST airport is just huge but lacks any style, just a complete let down.
I’ve been considering TK for a long haul trip I’ll be making soon .. but you’re not the first to mention the bad staff and crew attitudes .. and I’ll be at the back of the planes , so f*** knows what treatment passengers get there? Thanks again for your genuine feedback on another giant of travel and tourism.. once again passengers get treated as a necessary nuisance.. sometimes I think these workers can forget who is actually paying their salaries..!! 🙏
This is just from my anecdotal experiences, but my previous flight with TK was in economy which was fantastic. I get the feeling that they're making bank on a good economy and mediocre business class. I'll be in their economy again in a couple weeks so we shall see! Thanks for watching 🙏🏻
I had two flight with them in economy.Copenhagen -Istanbul- Stockholm.Both of their flights were great and both crew fantastic.I loved Istanbul airport.But as I said I was flying economy and can’t wait to fly them in the future
TK was one of the first airlines to switch to cold boxed meals exclusively during COVID and while that has ended it seems they are holding on to a few of those service cuts unfortunately. Thanks for watching 🙏🏻
IMO the "chef" (accurate use of quotations so I am copying you!) is just a gimmick. They do whatever a normal galley assigned FA would do. So I guess this is a genius way of paying someone a bit less wrapped up in a marketing gimmick.
Haha. Thanks for your honest review. I always thought Turkish airline was an over hype from most travelers that been on. Glad i didn’t transfer my points to Turkish LoL
Hi there. I'm so happy that someone revealed the truth about this terrible airline, and terrible new airport. We did have horrible experience on JFK Istanbul flights, and my cash money was pick pocketed at Istanbul's new airport. Horrible, and profoundly awful experience. When we took off from IST, insteads of offering drinks and cocktails they were spreading the bed mattresses in business class, cause they wanted to work less. The.y were hiding from us most of my flights in business class and tried to avoid requests, or orders. Lazy and badly trained crews. Istabul airport business class is OK, but nobody speaks English, and they are not helpful at all. They have their slogan - FLY DIFFERENT - yes, if you want to witness horrible service and total mediocraty
“ we took off on this flight and made it up to Just 35,000 feet” you make that sound so negative pretty must lost me after that. What’s wrong with FL350? Did you have some insight on why they were not assigned FL 390?
@@tfftI apologize if I misunderstood your use of the word “just” in your comment on the flight level. I understand you had a bad experience but with all the negativity it made me question, is this guy really complaining about the FL as well. I mean when you say just it sounds like it did not meet your expectations.
I just completed a business class HK - Istanbul - Berlin return trip and every one of their flights out of Istanbul and Berlin were delayed by between 2 - 5 hours. While I appreciate a flat bed, their planes, service and amenities cannot begin to compare to Asian airlines
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For anyone watching that isn't familiar with the Channel the hosts name is Kevin not Sam so you get brutally honest, unsponsored reviews without the BS 😉
I laughed about the Sam bit hard enough to startle my dog 😂
A very fitting into indeed!
He is Mr Flip Flop
This is incredibly honest and perhaps reflects a common sentiment about the rudeness of TK ground staff.
Thanks for watching 🙏🏻
Not surprised. Turks are guest friendly and accommodating if they see you as a potential customer. But once you complain or demanding, they like to argue back.
I think you really nailed down the TK experience.
Thanks for watching 🙏🏻
Facts! This is the first totally honest review of Turkish airlines from Istanbul airport to their in flight service I have seen on YT. I believe everyone else is either paid or lying to be paid…I flew them once before the pandemic and swore NEVER EVER again!
I was in the IST lounge 2 days ago and the situation has changed there dramatically. Nothing is pre/individually packed anymore. Breakfast and salad self service buffets are open and all the hot food is available 24 hrs. The omelette maker was very cheerful and friendly. The airport is buzzing and all sections are open.
Sadly the the A330 and 777 seats are seriously outdated. I was flying business within Europe in a 4 legged flight (2x 321 neo and 2 737 MAX) and with the exception of the same dry chicken on my trip back home, the rest of the food on all 3 legs was excellent. The aircraft were beautiful and the new BUS seats on these aircraft are top. All in all I think that THY has big deficits on their long distance but huge advantages on their narrow body Euro Business.
Yes I'm inclined to agree with you about the differences between short and long haul. I am at least glad to know the food in the lounge and on board has come back up to a better standard though since I'll be flying them again short haul in a couple weeks. Thanks for watching 🙏🏻
@@tfft Looks like they listened to you😂
your reviews are my favorite!!! I flew turkish just once in their economy. I have never been so infuriated with the crew in my life.
Appreciate that! Thanks for watching 🙏🏻
Brutally honest review of Turkish Airlines ..awesome ! As usual, well done !
Thanks for watching 🙏🏻
this review was amusing and validating b/c we had almost the same exact experience - delayed flight, rude ground staff, and the driest main dishes. we did get the chef and cart service but no amenities kit or dine on demand. i was also sad to have missed out on the TK lounge experience given many other rave reviews, but i feel better after hearing yours. i think it was lucky that this was our first business class experience, so it still felt very new and exciting. but i imagine a seasoned traveler would be less than thrilled
Thanks for watching 🩴
I absolutely love your brutally honest reviews. These are much needed and, hopefully, will result in the airline jacking up their service and showing a greater commitment to excellence overall. Looking forward to the next review.
I gotta hope that I just caught quite a few people on a bad day- but if not then yes, I'd say an overhaul is in order. Thanks for watching 🙏🏻
Well, this is an eye opener. Based on positive critiques from other travel vlogers I committed to Turkish Airlines for my trip in late July NYC/BSL via IST and my return flight mid August from LON/LAX also via IST. The dye is cast. Hoping for the best. Thanks for the info. Stay well. 👍🙏😎
Thanks for watching 🙏🏻
Wow I was about to book Turkish, thank God I saw this video before deciding, Turkish and Qatar were my top 2 for upcoming US trip and now it’s clear that I would go Qatar even though it’s a bit more expensive but Turkish airlines attitude with you and looking at Qsuits 😁 it’s clear for me
Enjoy! Thanks for watching 🙏🏻
Great report!
I fully agree with your observations. Did 4 business class sectors and was super underwhelmed by all of them. Since then been flying Qatar, and it is light years ahead of Turkish.
Yes Qatar is surely in a league of its own! Thanks for watching 🙏🏻
you get what you pay for no?
The thing you said about their lack of accountability and their distinct lack of hospitality is a very astute observation.
On each of my visits to Turkey, every layover, and even flights, I've noticed and felt their hostility and their unwelcoming demeanor from almost 95% of the people I've unfortunately had to interact with including crew.
Thanks for watching 🙏🏻
Hi Kevin, great review, thanks for sharing 👍
Appreciate that! Thanks for watching 🙏🏻
Great review Kevin.
Thanks very much 🙏🏻
The whole Turkish Airlines experience from when you first enter the airport to and during the flight is filled with some of the most indifferent, rude and unwelcoming employees I have never experienced at an international airport!
Thanks for watching 🙏🏻
Will never waist my money to fly them after the attitude of ground and lounge staff- unbelievable!
Thanks for watching 🩴
Appreciate the honest review.
Thanks for watching 🙏🏻
I bought a business class seat on TK leaving on March 23rd,2020. Pandemic happened.
I asked for a refund as flights were cancelled. TK said that they will extend the ticket
Some random date they dropped the extension without notifying me.
So, no refund and no ticket.
So, NEVER Turkish Airline. EVER!
Yes even before Covid they have always been fast and loose with their change policies. Shame about your ticket.
Visiting Istanbul is on my bucket list. I'd love to try tk's 787.
The city itself is one of my favorites on earth and well worth any trek to get there! Thanks for watching 🙏🏻
What a stupid and non sense policy of the airline, and the delay was their fault. What a bad service.
I love your reviews. I trully hope you continue this channel as I have yet to find such detailed reviews that makes sense like your videos.
Oh the channel isn’t going anywhere, you can bet on that! Thanks for watching 🙏🏻
Great and honest review. TK stuff is rude, especially on the ground. The food sometimes is great and sometimes just ok.
Thanks for watching 🩴
Nice review👍🏻
I managed to fly their B777 and A330 in Business Class.
Thanks for watching 🙏🏻
Great review! I enjoyed it and you always provide really good information without the gimmicky crap from other RUclipsrs.
Thanks very much! I do try to steer clear of making the videos gimmicky- much prefer something efficient and useful. Thanks for watching 🙏🏻
OMG! Guess I will be flying with Turkish Air after your report. Was think of flying from SIN to Cai 😮
Thanks for watching 🩴
Great honest review! I really enjoy (and prefer) the vocal narration over the text ones. Just thought I’d share that!
Thanks very much. Narration is surely here to stay.
From what I've seen, the experience with Turkish varies greatly depending on the aircraft. I flew GRU-IST on a A350-900, and it was not bad. Then the next leg, IST-MUC, was on a much older A330, and it was OK, not very different. On the way back, MUC-IST was on a A321 (looks like they use a variety of aircraft on that route), and even though it's a smaller aircraft, the experience in business was much better than on the A330.
I'm flying with them to Tokyo later this year, and even though I'd much prefer landing in HND, I went with NRT because the configuration for that route is better.
Sounds like something I'd do lol
Just simply Kevin - NO - I’d have chosen SQ with the stop thanks
SQ wasn’t available for 31,500 points 😉
Hello ! Just stumbled across your channel and I enjoy the sharp , no nonsense content . Have your flown Turkish airlines since this review ? They seem to have one of the cheaper business class options from Southeast Asia to London so I’m seriously considering them - my parents have flown them before and had good things to say about them ; but this was long before Covid
I have one more recent economy TK review on the channel. Have also had family fly them in Business last year and reported a much more normal full service experience than what I had on this flight. Thanks for watching 🩴
@@tfftgreat ! Thanks for the quick reply ; and keep up the great reviews 🙏
Hi Kevin. Thanks for your honest opinion and sharing your experience. Always a great help and I apreciate
Thanks very much for watching 🙏🏻
@@tfft 🙏
Love this brutally honest review! I always thought the chefs outfits were a fun touch giving the illusion of fine dining. Sounds like they got rid of it. Also can relate to the dreaded 2-3-2 configuration lol. Love your channel. Keep up the great work!
Thanks for the kind words and thanks for watching 🙏🏻
in the 1970s I regularly flew from the middle east/istanbul to and from amsterdam: at that time THY was only intended for guest workers and I had as a diplomatic person to fly with KLM in the then 'royal class'. well everything has changed (luckily). funny to see, that Turkish Airways seems to be much better then klm!
Thanks for sharing ✈️
I flew TK 8 times long haul business class and agree, never really liked the food, seat, or service, all just adequate, and always amazed by the people who gush over "the candlelit dinner" Unless the price is so much cheaper than the competition I gladly pay a little more to fly the competitor.
Yeah there’s certainly a cost tipping point where it still makes sense to fly with TK even if it’s not the greatest. For the fare I paid I’d certainly do it again. Thanks for watching 🙏🏻
Also forgot to mention I have a TK short haul Economy video coming out in a few weeks… the meal on that flight was incredible and I do believe it was exactly the same chicken/rice meal I had in this video, but executed much better.
Last time i was on a.B777-300 was Kenya Airwaiys in Business maby the air craft coz Turkish Airlines over tok KQ ,S B777-300..GREAT WORK
Thanks for watching 🙏🏻
Loooooove your channel!
Thanks for watching 🙏🏻
Please do the viet nam airline review asap. Thks so much for your honest review. ❤❤
Published one yesterday! Thanks for watching 🙏🏻
I had almost the exact same experience in May going from JFK -IST- SGN. Lounge agents extremely rude, and don't give a crap. Going in, had high hopes based on other RUclips reviews. Unless that 30% percent discount comes around again, no way I will fly Turklish again. Appreciate your honest reviews. I am also base out of SGN so I already hit up a few of places you reviewed.
Yeah, at the end of the day- for the price I paid I would do it again even if I knew that it would include the crap food and rude staff, it's just too good of a deal. But, I'd never think to pay near full price of this one. Since June they've switched to a 787-9 for their SGN service though, which does sweeten the deal a bit! Thanks for watching 🙏🏻
Did you have to lug around your luggage and camera gears the entire time you were delayed ? Were there at least places where you can store your things overnight ?
I did personally, yes, because I don't let my bags out of my sight, but in the beginning of the lounge part of the video there was a shot of the self service luggage lockers. Thanks for watching 🙏🏻
@@tfft I wasn't sure if those lockers were for everyone or not
You surely deserve more subscribers than Sam Chui man! Keep up the good work.
Well that would surely make my day 😂 Thanks for watching 🙏🏻
I stopped flying Turkish & using Turkish airports due to rudeness.
Thanks for watching 🙏🏻
Totally love your honest opinion! Thanks 😊
Thanks for watching 🙏🏻
Thanks again for sharing
Thanks for watching 🙏🏻
Thank you for sharing & thank you for the warning about Turkish Airlines 's poor customer services especially in the lounge area. I will stick to Singapore Air or Japan Air for the consistency in both soft & hard products
Oh yeah for sure, SQ is always one to beat. Very excited to have Cape Town to Saigon and Mumbai to New York booked with SQ in the coming months. Knowing I have those flights coming up makes all the crappy ones in between worth it haha. Thanks for watching 🙏🏻
@@tfft Wow that is a lot mileage you are collecting
Your humour is second only in dryness to that Saharan "chicken" you ate. Nice work.
Haha Thanks very much 🙏🏻
Hahahaha dessert chicken 😂An awesome description of a horrible dried to the core chicken 😅😅
Thanks for watching 🙏🏻
Thanks for this vlog. I love your honesty on this presentation. Many thanks. Ciao.
Thanks for watching 🙏🏻
I was planning to fly this route next year! Lol 😆 Great content as always
It's still worth it if you can get it for a great price!
sad to see you're experience was less than great. before 2020, the reviews of this airline (that i watched) were fairly positive; mostly because of the lounge. between the geo-political situation, and the Turkish economic situation, i'm guessing emerging from lockdowns is more difficult for this airline than many others. hopefully they will regain their glory in the next year 😎
Quite the opposite in fact, to my knowledge Turkey was one of the very first countries to reopen and TK enjoyed healthy load factors (relatively speaking) throughout. If any thing I would guess they’re benefiting from a mass influx of Russian transit pax. Thanks for watching 🙏🏻
Istanbul Airport was constructed to be huge, because it is planned to be the worlds largest airport in the future, with up to 200 million passengers yearly. not for the sake of being big
Sure, so let's wait and see when they're hit 200m 😂 Thanks for watching 🙏🏻
Wake up emre wake up, it is never gonna happen unless us Turks change who we are 180 degrees and it ain't happening!!
My experience of Turkish completely
Thanks for watching 🙏🏻
welllllll im going do it!
Thanks for watching 🙏🏻
Hi there,
thank you for your honest review. I have a special emotional bond to Turkish Airlines resulting from my childhood, and I have flown Business Class with TK before, nonetheless I always always try to be very honest and non-biased.
I agree, you did not have a TK Business Class experience as it should be. I am very disappointed, especially by the lounge employees. As you said, worse than them not being able to find a solution is their behavior towards you. This is not Turkish hospitality, and my background is Turkish so I can truly say that. The inflight meal service wasn‘t quite Business Class like as well, unfortunately. And yes, I do hate the middle seat in a 2-3-2 configuration as well. In their A350s and B787-9s they have a 1-2-1 configuration, which is how it is supposed to be nowadays, especially if you are a global brand.
Nonetheless there is one thing that you should have mentioned, in my opinion. Which is: Change the route, change the crew, and you have a completely different experience. This is applicable to almost any airline in the world. This experience does not depict how every single TK Business Class experience has ever been and will ever be. Change the route and the crew, and you have an absolutely flawless experience with TK. Change it again and you will have maybe a mediocre experience. Yes, airlines should have a certain standard and guidelines, but as mentioned, this would also apply to other airlines, even the fancy ones like Emirates, Qatar, British Airways, Singapore Airlines, etc.
Thank you though, I gave this video a thumbs up for your honesty.
Much love,
Emre
Sure I completely agree different routes and different crews and different circumstances would have resulted in a completely different review. My videos aren’t meant to be about airlines as a whole, but rather just my one flight experience. In the same way that one Westin might be fantastic and another absolutely horrible, both of those reviews deserve to stand alone on their own. I’ll be flying TK again in a few weeks, we shall see how it goes.
And yes, I am very familiar with Turkish hospitality. Some years ago I was on an over landing trek from Istanbul to Beijing and we crossed across the whole of Turkey and onto Iran. From joining an impromptu wedding in Selçuk, sharing stories with some locals while hiking in the Ihlara Valley, being offered more wine and cheese than we could possibly eat every time we were bush camping- at every turn we enjoyed the hospitality… it is a beautiful country for sure… if only Turkish Airlines could represent it more consistently 😊
The non-staggered seats are already a scond-rate business class these days.
Thanks for watching 🩴
Why does this airline not offer champagne as a pre-departure beverage? One of the few who don't.
Certainly not one of the few. Many airlines don't serve alcohol pre departure, especially from outstations.
For the price you're paying for business class, you should have full access to lounges whenever wherever.
Thanks for watching 🙏🏻
I want to travel with Turkish airline one day
Thanks for watching 🩴
Im sorry, that you had a bad experience with them, personally I have flown with them many times and was always satisfied. Also I don’t think that your experience is the norm. Otherwise Istanbul wouldn’t be the second busiest Airport in the World and Turkish Airlines the Airline being regarded by most as one of the best.
I certainly hope it wasn't the norm, especially for the food! Thanks for watching 🙏🏻
There are as many 'experiences' as there are individuals, on planet earth. It's unhealthy to have a herd/sheep mentality where you refuse to accept one man's negative experience of this airline, which is equally as valid and as helpful as a man's experience who has nothing but great things to say about Turkish Airlines
Just because an airport is one of the busiest in the world doesn't say anything about the quality of services in that airport. Furthermore, apart from Turks most people do not regard Turkish Airlines as one of the best, far from it.
Wow, that’s quite a different video, on Turkish and their new hub. But, it’s well said and it’s going to help other travellers when planning a trip. I think I’d go for Qatar, or Emirates rather than Turkish. Nonetheless, great video. Keep them coming!
Sure I’d go for QR or EK even when compared to TK at their best! Thanks for watching 🙏🏻
110% agree with your video about Turkish. I just returned from IST last week and here's my thoughts:
- Airport is annoyingly big, for no specific reason
- Customer service is non-existent at best. A smile if you're lucky
- I paid for a transit lounge only to find out I can't enter when I arrived
- Shocking as it may sound, the affordable fares on TK do make it a compelling one. But I'd say dead last choice.
Yeah- I mean if I got the same fare again I’d happily use them again but it’s not to say lots of improvements could be made. Kinda not looking forward to my short haul economy flight with them in a couple weeks which will start with 6 hours in the airport 😅 Thanks for watching 🙏🏻
@@tfft I did IST to LGW via DLM with TK. Their narrowbody planes in economy are a shitshow. There is so much to unpack here. Here goes:
- IST is crazy busy before pre-dawn.
- Despite it's size, we still got a remote gate when there was a aerobridge gate right next to us, with a plane parked, unused.
- Their narrow body domestic planes are nothing more than flying public buses.
- If you're transiting anywhere other than IST, it is just another painful experience
- They put us on a 321-200 to LGW; crew disappeared after meal service, were passive aggressive and my entertainiment equipment was very glitchy.
Overall, the only salvation was the lower fare as a full fledge carrier and DO & CO Catering. Without their catering, I wouldnt have even considered TK.
I flew their business coz they are cheaper than other business, and its the shortest flights from Berlin - Jakarta. Compare to Qatar Airways.. Turkish is a no go with only 300 euro differences
My friend runs.a flight review channel as well and you will not believe the hate he got from TK fanboys! Shocking as was the service you recieved
Fanboys always think they rule the roost! Thanks for watching 🙏🏻
ist is massive lounge. normally i always try to have at least 10h layover for booz and food.
Massive yes, but bigger isn't always better...
I still cant believe that the seats were smaller by an inch or 2 than some economy seats I’ve flown. Great legroom though
Eh? These seats are 21” wide. There are no economy seats on earth that are 22+”
wide…
Uh oh. I also took advantage of the 31.5k promo and will soon be flying both their 777 and 787. Lowering expectations. Would you care to pile on a comment about the TK website experience? 😅
To be clear, 31.5k points for this route is cheap enough for me to (kinda) happily make it a regular occurance. But yes, I do hate their website, especially when trying to book award tickets that are not in the name of the account holder (which is allowed, but a PITA). Luckily, TK is one of the few airlines on earth where you don't need to wait on hold for more than 5 minutes to talk to an actual human. Thanks for watching 🙏🏻
@@tfft I was just on the website to try to confirm my seats. Nope. Website won’t let me even though I can see the tickets. Ah joy. So it’ll have to be a phone call. I’m new to this game. This is only my 2nd redemption. I’ll manage expectations, but as a newbie I’m sure lying flat and having a lounge will be pretty cool for a while. I’m understanding you to say 31.5k comes around regularly? It’s getting me KUL to NAP, and then VIE to SEA. I could get used to that! ☺️ Looking forward to your next videos!
Ah, you haven’t booked it yet? To my knowledge their 30% redemption sale ended in December. Perhaps it had been extended. Good luck.
@@tfft I meant I booked it back in Nov or Dec 👍🏼 I just wanted to check on the seat assignments.
Was your boarding pass torn at boarding gate?
🤷🏼♂️ I’d been up for around 29 hours at that point and can barely remember getting on the plane 😂. I would check the boarding pass but it’s at home and I’m out of town. …why do you ask?
Well it's fare worse then what I experienced with turkish airlines.
The airport is amazing and open 24/7 in Europe they close on 23 I was in same hours like you, and in 5 AM you already have hot dishes. This is not only the biggest lounge but the best in Europe too, the selection of food, the true coffe, art gallery, all the games. And it's the only company in Europe that gives you business seat in inside Europe flights
Thanks for sharing ✈️
I agreed with your review. I flew 4 segment Long Haul in 2019. The food onboard was good and plentiful. The lounge was okay but I like the tea/cofee done turkish style. They also rejected me for pod request in brusque manner. The worst was once after takeoff the crew forbade passengers to go to toilet because turbulence. The turbulence wasn’t bad, so after 45 min waiting I went. A crew accosted me. I told him if I have to wait more the seats will be soaked soon. Then he shut up. Turkish is not even in my top 5 biz class, I had better crew service in economy of Garuda or even some Asian budget air. My favorite is ANA and JAL because the crew are exceptional
But still better than United! 😂 Thanks for watching 🙏🏻
I’ve flown Turkish often for the past 7 years. Mostly from Bangkok to Europe and South America. And vice-versa. Their prices and timetable suit me very well.
In my experience, Turkish are a little above the average, in comparison to American and European airlines.
Food is merely okay. Staff are rude sometimes.
Their lounge in İstanbul airport is immense but service is far from nice.
Kevin unpleasant experience with Turkish Airlines relates to mine.
Thanks for watching 🙏🏻
I think for all the hype their seat are outdated and the service is subpar… i think Most European and American Air carriers are better than Turkish airlines.
The country's name was always "Türkiye," but probably because of its difficult pronunciation, foreigners would pronounce it as "Turkei," others as "Turkey," "Turquie” and so on.
Interestingly, we also seemed to be okay with the country's name being passed differently abroad.
I think it wasn't too bad to put an end to this ambiguity at some point.
Sure, I know the name of the country has always been that in Turkish, I think this is more about the country's English name. Would be similar to Spain asking the UN to have their official name, in English, be España. Thanks for watching 🩴
Sorry l don't think l caught how dry the chicken was 🤪
Allow me to head to the Sahara to explain 😂
What? Do you seriously expect a vietnamese speaking crew on a TURKISH airline?
I expect one member of crew to speak the language of the country they are flying to, of course, yes. That's a pretty standard thing that I see on near every flight.
This sounds pretty accurate. TK is pretty famous for often rude staff (it's part of the culture) and bad operational reliability. The new airport also has had tons of problems that are no secret. But better than the Berlin airport I guess that it actually opened.
I kinda wish I didn't enjoy the old Istanbul airport so much 😂... great location, great lounge... Thanks for watching 🙏🏻
@@tfft I've never flown through either airport. There were always an airline for me to avoid with better options.Like i said their reputation is nothing new.
I actually find Daxing a much more walkable airport than Capital, even though its footprint is bigger. A lot of thought apparently went into the design of the layout, as well as many traveler-friendly details such as the luggage check-in conveyor belt that slopes down to touch the ground and saves people the trouble of lifting heavy suitcases onto it. PEK's layout does indeed make you walk too much, and it's dotted with aesthetically questionable large-scale decoration pieces, but it doesn't appear/feel cheap and was not built with cheap materials. The "fair-faced concrete" of its columns has a clean, muted elegance . And the extensive use of skylights and glass curtain walls are a great touch, though not the most energy-efficient in winter. The entire terminal 3 is impressive enough, and modern enough, compared to its peer airports, but I agree it's not the most relaxing and welcoming.
I should have been clearer in my comments, but when I'm speaking about the cheaper materials I'm more speaking about the passenger touch materials and facilities. Bathrooms, lounge furniture, eatery seating, gate area layouts, etc. Not questioning the quality of overall construction and do agree that T3 is a beautiful structure. Thanks for watching 🙏🏻
It doesn't surprise me. I have been to Turkey and found everyone in the hospitality to behave as revolting as your lounge staff description.
Perhaps it wasn't as crazy of an experience as I thought it was! Thanks for watching 🙏🏻
I just flew Qatar KUL DOH FRA and had the exact same impression you have of TK. I am like after reading all the these rave reviews. Both flights sucked! The best was DOH to FRA 787-8 towed from the hanger area with no APU. So let's think about that. It's 42C out and you put a plane in service with no ability to cool it down. When we boarded in DOH it was 90+ on the plane. Everyone was complaining. People were passing out in Y and this is the 5 star Qatar Airways? I think NOT! Will never fly them again.
Thanks for watching 🙏🏻
Best airline in Europe, by far.
Oh I’d have to disagree with that one lol. Thanks for watching 🙏🏻
I've flown with them on 6 occasions, and Surly, Unfriendly crew and ground staff appear par for the course
It really makes me wonder about all of the opinions I’ve watched and read over the past couple years leading up to these flights giving me a good impression to look forward to. Probably all sponsored content! Thanks for watching 🙏🏻
Sometimes it feels like you're being critical just for the sake of being critical.
Since the brand of your product is "honest unsponsored reviews" it feels like you were trying to be critical to emphasise that brand.
I understand this is not a typical example of your products. But some of the complaints in this video were exaggerated. Other felt like they were just made up.
Do you suggest that I put a (fake) positive spin on being told off by staff? Not having decent food in what was at one point one of the best business class lounges? Having in flight food that was presented really sloppily and generally really below expectation? Having your flight cancelled, rescheduled a day later (at my expense) and then delayed 4+ hours further? Or should I just ignore all of the negative bits?
My 100+ very positive reviews on the channel speak to the fact that I don’t make critical views just to ‘emphasize my brand’. Thanks for watching 🙏🏻
@almadani. Either youre turkish ( you should know your customer service are bad ) It seems you never experience paying thousands of dollar from your pay checks and in return you got shitt. Please do first and maybe you understand what @theflipfloptraveler means in his video
@@Nowansbeibe Wow. It appears as though I’ve waded into a brawl between a content developer and a viewer. And the content developer has someone riding shotgun to boot! I’m flying TK from Seattle to Istanbul in 2 days but on a 787. I shouldn’t think aircraft type should impact staff surliness in air, nor the food quality. With respect to be overly critical, I’d say that the frustration the poster experienced before boarding that aircraft influenced the review. Without a doubt. Oh - and to be clear, I’m flying refundable J (I think TK calls it flexible-J).
@@pacmanc8103 the point iss???
@@Nowansbeibe Try reading the thread again - if you still don’t understand, I can’t help you.
How do you find cheap flight ?
Daily searching and scouring every frequent flyer group online. Google Flights should be your first stop. Thanks for watching 🙏🏻
Wonderful video my friend ＋👍🔔
Thanks for watching 🙏🏻
The food was little
I believe economy class food is much better
your views are valid and same as mine. customer service in the lounge is bad. food is meh. it was cheap and i needed a bed. thats all TK is to me.
Yah for the price I paid I’d do it again for sure, but can’t compete with many others. Thanks for watching 🙏🏻
Omg, finally somebody said it. After hearing all the praise on youtube I booked 2 7 hour long flights with them and it was an absolute disappointment.
Thanks for watching 🙏🏻
whelp. i will seriously think long and hard about spending my hard earned money on a Turkish airlines business class ticket after seeing your review. it seems other reviews only have good things to say about turkish
Thanks for watching 🙏🏻
Something must have gone wrong here. The food looks horrendous. And yes the airport is ridiculously huge. We timed it. From time we got off the plane to outside was 35 mins which didn't include getting our luggage. Totally nuts. We flew 4 flights in BC with Turkish in October. Our trip was totally different. Our food was brilliant. Better than our last flight on Emirates. Service was fine as was Emirates. Seats as comfy as Emirates. Better than Singapore Airlines A350. They were hard as a rock. You spring to fly BC so you can sleep. Not on Singapore Airlines. Overall we put Qantas as the top BC. Yes they have copped a flogging in the press, but for us they were brilliant. Then Turkish. Emirates. Then Singapore Airlines. Funny how people can have different experiences. I was looking forward to Singapore Air. But for us it didn't live up to the hype. Hard bed. Staff not overly friendly. Food just ok.
So they delayed your flight overnight, refused to acommodate you in their lounge sleeping areas, and the agent even scolded you? Imagine giving them thousands of dollars for a business class ticket only to feel unappreciated later on... totally unacceptable!
"If i give you access, i should let every business class passenger on your flight know and give them access as well"? Well maybe yes, if that adds to passenger comfort that's your job to do
Haha my thought exactly.
When the we're rude to you in the lounge I would have lost my shit.
When I’m traveling I have precisely one rule: don’t get arrested in a foreign country 🙃… so generally speaking, I keep a cool head regardless of the absurdity- especially in an unpredictable country like Turkey. Thanks for watching 🙏🏻
The desserts had all the moisture that should have been in the chicken 🤣🤣
Dripping! 😂 Thanks for watching 🙏🏻
Bad seat configuration for business class - especially if it’s full
Thanks for watching 🩴
I avoid them like hell... Happy everytime to pay a premium on most other Star Alliance airliners to escape TK... I liked their "Gold" lounge at the old airport, this was a cozy spot with premium food... The Gold lounge at the new IST airport is just huge but lacks any style, just a complete let down.
Agree the new lounges are big for the sake of being big and a bit soulless. Thanks for watching 🙏🏻
BELLOW AVERAGE BUSINESS CLASS
Thanks for watching 🩴
I’ve been considering TK for a long haul trip I’ll be making soon .. but you’re not the first to mention the bad staff and crew attitudes .. and I’ll be at the back of the planes , so f*** knows what treatment passengers get there? Thanks again for your genuine feedback on another giant of travel and tourism.. once again passengers get treated as a necessary nuisance.. sometimes I think these workers can forget who is actually paying their salaries..!! 🙏
This is just from my anecdotal experiences, but my previous flight with TK was in economy which was fantastic. I get the feeling that they're making bank on a good economy and mediocre business class. I'll be in their economy again in a couple weeks so we shall see! Thanks for watching 🙏🏻
I had two flight with them in economy.Copenhagen -Istanbul- Stockholm.Both of their flights were great and both crew fantastic.I loved Istanbul airport.But as I said I was flying economy and can’t wait to fly them in the future
Most people working in customer service are generally rude in Turkey, not only with Turkish airlines.
Thanks for watching 🙏🏻
Wow. Thank you for being honest. Sorry about your experience.
I’ll survive! 😂 Thanks for watching 🙏🏻
I live in the desert now and our chicken is nice and moist. Funny I made lemon chicken with capers tonight, my wife almost licked the dish! 😂
Thanks for watching 🙏🏻
The chicken must have been horrible . I have always wanted to try Turkish Airlines but now I am thinking about it.
TK was one of the first airlines to switch to cold boxed meals exclusively during COVID and while that has ended it seems they are holding on to a few of those service cuts unfortunately. Thanks for watching 🙏🏻
IMO the "chef" (accurate use of quotations so I am copying you!) is just a gimmick. They do whatever a normal galley assigned FA would do. So I guess this is a genius way of paying someone a bit less wrapped up in a marketing gimmick.
Haha. Thanks for your honest review. I always thought Turkish airline was an over hype from most travelers that been on. Glad i didn’t transfer my points to Turkish LoL
Thanks for watching 🙏🏻
Hi there. I'm so happy that someone revealed the truth about this terrible airline, and terrible new airport. We did have horrible experience on JFK Istanbul flights, and my cash money was pick pocketed at Istanbul's new airport. Horrible, and profoundly awful experience. When we took off from IST, insteads of offering drinks and cocktails they were spreading the bed mattresses in business class, cause they wanted to work less. The.y were hiding from us most of my flights in business class and tried to avoid requests, or orders. Lazy and badly trained crews. Istabul airport business class is OK, but nobody speaks English, and they are not helpful at all. They have their slogan - FLY DIFFERENT - yes, if you want to witness horrible service and total mediocraty
Thanks for watching 🙏🏻
Well said !! I can’t see the hype with this Airline . Let the people how fly THY Try Qatar Airways !
Sure, but you’d never see Qatar offering a similar route for 31k points lol. Thanks for watching 🙏🏻
“ we took off on this flight and made it up to Just 35,000 feet” you make that sound so negative pretty must lost me after that. What’s wrong with FL350? Did you have some insight on why they were not assigned FL 390?
This genuinely has to be the silliest comment I've read this week. What on earth are you on buddy? It's a flight level, relax.
@@tfftI apologize if I misunderstood your use of the word “just” in your comment on the flight level. I understand you had a bad experience but with all the negativity it made me question, is this guy really complaining about the FL as well. I mean when you say just it sounds like it did not meet your expectations.
I just completed a business class HK - Istanbul - Berlin return trip and every one of their flights out of Istanbul and Berlin were delayed by between 2 - 5 hours. While I appreciate a flat bed, their planes, service and amenities cannot begin to compare to Asian airlines
Sure! But sometimes the deal makes it worth it, still :) Thanks for watching 🙏🏻