Melissa Bee,I agree.The selection in my store was very underwhelming,mostly the same old candles they've had out for months,and even most of the "new" ones were repackages.
@@508achannell1 Right there with you. Last year I bought 26 candles. This year, I bought 2. That's how interested I was in what they had to offer in 2020.
Happy Candle Day! Online was a major disappointment with the lack of stock and candle day exclusives. Everyone seems happy with their in store hauls though!
Candle Day was so disappointing for me this year.I went in hoping to find some hidden gems from past years,and there were none,only what they had in store before candle day,plus a few new ones,mostly repackages.They also didn't have the Merry Mimosa from the new collection.
I passed on candle day, I would rather just pay the regular sale price and get what I want. Nothing sounds exciting, last year was fabulous glad I stocked up then.
I totally understand your frustration about them not accepting the survey coupon. The problem is that associates at B& BW are not properly trained. I frequent 2 B & BW stores and between both of them their is only one associate at each store that knows how to process an online return.( WITH online receipt) I had to familiarize myself with the policy which IS - A merchandise card will be issued if the customer checked out using paypal BUT if you go through the normal process of typing in your credit card at check out you are to get cash back. It is sooooo very frustrating being told by associates that they can only issue me a merchandise credit .Every time I explain to them this is not true & won’t let it go they admit they don’t know how to do it to give me cash back.( I would take a refund to my card but they don’t do that)If the lone associate is on break ,I have to wait around the store until she comes back ! Last week I was sent to a different store to do my return because no one was working who could do it! I called customer service a few weeks ago who was going to have the district manager address and make sure they are properly trained but I have returned since then and I get the same people not knowing what to do. Of course some are new faces but the majority are associates that have been working there for quite sometime. .uggggg!
I feel you! It's so very frustrating. It's not like we want to be difficult to the sales associates, but BBW should indeed do a better job at training the associates when they onboard them. I've actually had a similar issue with an online return/exchange before. She claimed I couldn't get it a refund and that it was only valid for exchanges.
I had the same problem in recent weeks with exchanges. They kept trying to do a return and I would explain how it was only an exchange so they didn’t need to know the price I paid per candle because I wasn’t needing the money back. She had to get the manager and I had to explain it was only an exchange. Yeesh.
I love candle day. I was at my store at opening and I was out in 15 minutes. The manager of the store told me I could come in the day before and pick out my candles and they held them for me. I'm a frequent shopper. 😊🤣👍
I was so nervous about candle day especially with Covid, but I had such a good experience and got most of what I wanted. First in line and got to chat with my associates too! The days of $5.50 candles with so many $10 off $30 coupons are over, but it is So nice to just have this tradition this year amidst all the craziness of the world. ❤️ SO annoying about the survey coupons not working. I haven’t had one around since 2015 😭
I feel you! I was nervous too. But all the stores were actually very orderly and organized. They only let so many people in the store so even if you have to wait in a line outside, it's still very low-key and distanced inside, which I appreciated.
Thank You for hosting such a fun IG pre shop party! Just got back from my very first Candle Day! (Wasn't intending to go in store, but online was sold out by the time I got off work so I just couldn't resist having to wait a whole other year for my first time. Same theory..grab and go and exchange later. Same..very controlled, orderly, clean, and small groups in at a time. So happy to finally have a couple of those reusable BBW bags from the big day as souvenirs! Always wondered what the survey coupons were, now I know. i had done surveys and ratings recently, but never got a coupon..now I know it was from years ago! Lol
You're so welcome! I'm so glad you were part of the live! Glad to hear you were at least able to make it to buy some candles this year. And yea, the tote bags are actually helpful all year around!
Hi. New to the candle community. Awesome channel. I was wondering what you do with all of your empty candle jars. I looked on pinterest for some repurpose inspiration, but there wasn't much. Using the jars as planters for succulents was a pretty good idea. I also saw a lot of q-tip and cotton balls jars. But I dont need 10 of those. Hahaha. Interested to know what everyone does with their empty jars! Thanks
I come to watch videos, from Bren & you for detailed & knowledgeable reviews... & realness. I'm glad y'all went to candle day & have a video out. I didn't go this year but at least I saw your candle day haul for 2020. :)
i am so that i had to miss the candle day sale in store today it was going to my first year going for a rather large haul as i make a lot more money than in the past i was diagnosed with covid literally 2 days before candle day my mom has it i have it my sister has it my brother in law has it and its just a nightmare PLEASE you guys be very careful if you know someone that says stuff like "i am not wearing a mask i dont have to the government cant do that" stay away from them because my family got infected by letting a person like that around trust me worst mistake ever please please please be safe i have quarantined since march so please be careful
It's kinda underwhelming. I found a lone one at another store after this and it's essentially 90% Cinnamon Sugared Donut with this slightly sharper herbal note that gets wrapped up in the cinnamon. It's currently drowning and barely throwing :( I was banking on loving that one, so I ended up returning a number of my exchange candles.
Seems like the candle selection for this year is pretty lame 😒 ! I would have never guessed it to smell like CSD! I had that one and the throw was too light for me! Thankful for your input & feedback so I can pass on it!
I wasn’t going to go to the sale either. But- I woke up without an alarm at 5. So, off I went. I bought 12 candles. Some for me, some for gifts. I am happy with the Warm Cranberry Pie. Nice tartness to it. Blueberry Pie makes me nauseous. So I finally get the experience the warm bakery notes with the rest of the candle community!
@@TheCandleChannel I literally got the last one at my local store! They were sold out of everything else I wanted but I picked up a bunch of scents I normally wouldn’t get and I’m actually really happy with them all!! Exciting to try some new stuff for a change lol
@@bludelphinium994 I know it’s one of my all time favorite scents behind Pumpkin Pecan Waffles! If I’m not able to get another one over the weekend I don’t think I can burn this one lol
Happy candle day!!! I hate I missed your live 😩😩. Online was beyond disappointing and I can’t go in the store because I just gave birth a few days ago. So looks like I’ll have to make up for it during SAS. Thanks for the video!!!
Happy Candle Day! And yes, congratulations on your baby! You really didn't miss out much with the in-store selection. There's hardly anything that's actually new!
I placed three online orders (Christmas gifts), and MAN, was the site slow. SMH One of the orders went to Alaska, and it was like $19.99 for shipping (YIKES~). After binge-watching your reviews for the last year, it really helped, so THANKS!!!
I was gonna get up early and go but saving early morning for tomorrow and I'm gonna run in there in a little bit so I'm glad you got this video up before I left.
Hey, Kent! Lou, here. My 1st candle day! Yay! Must admit tho...even tho so new at this addiction and obsession? Even as a few month, BBW candle rookie...I was pretty bummed!!! I had to work EARLY Friday am, so online was sold out by noon. Today, I went to two stores...each barely had ANYTHING. Like not even SPC or like white tea & sage. Nothing at all holiday but Tis the season. No fall. Like nothing!!! One store started bringing out the newer stuff...I did get and love that sweet rosemary vanilla. The peach tea, too. That was about my greatest of my haul. B/W both stores, I got 12...and I’m gonna do what you and others sometimes do. Exchanging at least 3-4 back for something new that wows me. What an underwhelming candle day, tho!!!!☹️I feel so bummed for you die hards that have been doing this day for YEARS. But, hey. I feel bad 4 me, too!🤣😐Like what was the hype for!? I had more fun in August w the fall release and October w the holiday release. Then the gold collection, two weeks ago. This seemed so senseless. Hahaha. Okay. Rant over. I’ll stop being a spoiled biah.
Candle day eve! Omg that’s so cute. I couldn’t sleep so well last night either with the pure excitement lol. I was able to pick up 8 online. Now the dreaded wait for them to come! 😫
Happy Candle Day Kent! Got 2 cookies n cream milkshake, smells like oreo cookies milkshake on cold, I like it, of course will know more when lit. Berry Spritzer is so nice & fruity when lit in my opinion. I went early @ opening in & out in no time. Good video & awesome haul. Linen Sheets smell amazing on cold. Tfs & stay safe. 🕯🤗🙏🏽✌🏽
Hey Wayne! Happy Candle Weekend! YIKES! I checked out in the nick of time...a message flashed that the online candles were sold out...one second after I updated and submitted again😳. I held my breath🥺😰and somehow it processed my order with only 16 of the 18 in my cart . So minus the stress, I think I'm good. 🥳 I escaped with most of what I wanted...Chocolate Grahams (BBW does chocolate so well...), Apple Garland, Berry Spritzer (can't wait to compare...😆), Sweet Cranberry Pie - excited for this too, Buttered Rum Eggnog - so glad they brought this one back, Gingerbread Marshmallow - trying for the first time, Snow Mountain Lodge - love this and I still have candles from the boxed tester collection from years ago, , Evergreen and Sparkling Icicles both in the see-through packaging. I wanted all four in that packaging but those were the two that fell off. I had Under the Christmas Tree, but it sold out. I may look for those over the weekend if the stores are not crowded.
Let me tell you how crappy this candle day has been so far... I’m a shopaholic with over 500 candles... I went in and bought TWO candles🙄🙄🙄 There wasn’t even any cookies and cream or anything good.
I totally feel you! The majority of my candles are for future exchanges. If those don't surface, then they're just getting returned. I already returned 4 at another store since I couldn't use the survey coupons.
It was awesome! Got there at 3:15am, was 6th in line. The online time was 6am but she opened about 15 minutes after 5am. They handed out candle inventory sheets so u could see what was actually in the store. Only let in a few at a time. Everyone had on a mask! Lots of staff to help with finding the ones you wanted. Had 8 registers open. Walked straight up to the register line and was called to the counter! In and out, maybe 20 minutes! Purchased 22! Best candle day ever!🦄🦄🦄🦄🦄
If I talk to anyone today who sounds exhausted, I will be secretly wondering if they shopped the sale. My husband thinks I am nuts...Set my alarm for 2:58am (PST) and did my first online haul - yay! Hope everyone got/gets the candles they want! Be safe! 💜💜💜
I actually found a lone one of that candle later today! I totally agree that it smells like cinnamon. I find it to actually be very reminiscent of their Cinnamon Sugared Donut/Cinnamon Spiced Vanilla fragrance. Not at all what I expected!
I still have a bunch of survey coupons and fortunately never have an issue using them. If the SA’s don’t know what to do the manager always does. I did however try getting a three day grace on a coupon and the SA did put it through when I told her but then one of the managers came out to the floor afterwards and told me there is now no three day grace anymore. We can also not use US coupons in Canada anymore. We also don’t see email coupons or get mailers. Boy do I miss the days where you could take one coupon and use it over and over again. I don’t like that BBW is getting so stingy. Our candle pricing for candle day was also $11.95, which is not a huge deal in comparison to a B2G2. Our prices also increased to $25.95 out of the blue from $25.50. That means 2 for almost $13 each before coupons so only a dollar or saving for candle day. I didn’t go this year because of Covid and because of the poor selection and pricing. It just wasn’t worth the risk. I’m sorry you had a rough time but I’m glad you got some candles! Hopefully next year will be back to normal!
Oh my gosh I can't believe I missed the Instagram live I would have loved that!!!And by the way when you start out happy I just automatically get happy even if I'm feeling down your joy is so infectious I love your videos I love candles That's it I love them
Loved your live lady night! My store was only allowed to have 8 in at a time. I waited in line for an hour. I only got 12 candles in total, two orders with two $10 off $40 coupons. The line was gone when I left, but when I had to go to the grocery store to get milk later on around like 5, the line was crazy long! I got two of the Cookies and Cream Milkshake, a Peppermint Sugar Cookie, a Peach on Earth, a Spiced Gingerbread, a Tis the Season, two Sweet Cranberry Pie, three Merry Madeleine Cookie, and a Twisted Peppermint. I don't see how the stores are going to have anything by Monday. But I don't want to miss out on what's coming out, but I don't want to wait on line again either. Ugh! I know I want a French Baguette, a Sweet Rosemary Vanilla, a Winter White Woods, and a Vanilla and Peach Tea!
Happy Candle Day! Due to a crashing website, I went into store and actually didn't even wait in line to get in . My co-worker went an hour later and had to wait in a long line. I was happy to get Under the Christmas Tree and Cranberry Pie. Thanks for the reviews, I enjoy your channel.
I was like 75th in line when I got there at 5:30 am. The associates were walking the line taking your candle wish list and pulling them for you. Took 3 hrs to get in the store (only 11 in store at a time) but was checked out and on my way home in 4 mins once I made it in. My only complaint was they weren’t limiting how many you could buy. There were people there with wagons full of candles.
Isn't the limit 18 online and in store as well?! It's ironic how stores vary on their lax they are on policy And that's a great idea to take the wish list that makes you in and out faster 😉
I used my last coupon receipt about 2 years ago. The new people back then didn’t know anything about it but a manager would always be called to the register to tell them what to do.
I came back from my local store. Thankfully no line! I did buy 18! My favorite is definitely Pineapple mango, Black Cherry Merlot, Winter Candy Apple, Cranberry Pear Bellini, Peach Bellini, Snowy Peach Berry, the Relax Chamomile and Midnight Blue Citrus. I did get about 5 I didn't like that I would be returning or exchanging.
I ended up getting 19. They allowed me to buy an extra 1. 😛 After smelling them again at home I’m gonna exchange 4. I’m tempted to go to another store. There were a lot of people but it was a lot more smoother than last year.
Yea, the first store didn't enforce the limit at all. There was one lady toting around like 50 candles in this huge wagon. Even if the lines seemed long outside the store, they actually ended up moving rather quickly. I think I ended up waiting around 15 minutes each in two lines after I filmed this video. Agreed, I think the distancing and store limits make the process go way smoother. Like I actually would prefer this format even on non-COVID years!
Thanks for the candle eve live on Instagram, it was so fun. I was also pretty disappointed with online, maybe just maybe they’ll put something up Saturday or Sunday
Me too I passed on ordering online this year. If they add more online over the weekend it won’t be the candle price unfortunately. It’s only candle day prices online today.
@@theresaconard3355 Yea even if they are full price I should still be able to exchange them for a candle day price if I buy some random candles in store
i am so excited i got my winter white woods and my smoked vanilla today we are transitioning into SAS which i use to really enjoy but lately i have been enjoying the more original candles rather than the stock of about 5,000 champagne toast candles and watermelon lemonade for 50% off for the enire last half of december and all of january bye bye to the original candles until next year...hopefully summer is good
This kind of makes me want to use the last of my survey coupons before they do stop taking them altogether. I was fortunate enough to have placed an order at 5:35 am that already says it shipped. Which hopefully will actually arrive in one piece because my store had nothing I really wanted. No holiday scents available. Most scents available were Spring/Summer scents I already have more than enough of or tropical scents in White Barn packaging. They were already sold out of Cookies n Cream Milkshake and Moscow Mule as well. But I didn't want to waste a 20% off on just the one candle I needed for a gift so I grabbed a few to exchange. Something I usually try to never do. But I think this year definitely, is one in which to make exceptions.
I've been thinking the same regarding the survey coupons. Knowing how stingy they've been with coupons, it's only a matter of time until they stop accepting survey coupons altogether. The lady on the phone kinda sounded annoyed or like they were doing a courtesy in even accepting survey coupons still. And yea, stores are selling out really quickly this year. I think some stores may not even make it until Sunday. Will be interesting to see what candles they replenish the stores with from now until Christmas.
I was online just before the sale went live at around 2:50AM-ish PST; I knew I had to move quickly because of past experiences with Target and other sites with special events crashing the website. I was able to get in two separate orders of 18 + 9 candles each. I doubt I will keep it all but will swap for full price items next week or whenever. Now the site is saying "sold out". Maybe going into the store is not so bad but I did not want to risk it since this was my very first candle day and I honestly did not want to be wandering around bewildered and confused during a pandemic. Hope I like the candles and everyone got what they wanted! Thank you for these great fun and informative videos!!!
I arrived at my local store today (Friday 12/5) at 5:30 am. There were less than 50 3-wick candles in the whole store. Thanks to you, I knew to go ahead and buy whatever they had and wait to exchange for something I really want. Thanks. Hey, I need a fact check: the store told me that the single wick jar candles burn as long as a three wick. That does not seem possible, but they swore by it. 🤷🏻♀️
I bought six candles for the Black Friday sale and picked up five for Candle Day at 6am. So glad I saw your Live on Instagram, because it reminded me about Candle Day.
I was so sad that I couldn’t get cookies and cream milkshake but now I don’t feel so bad lol I was in and out of my store on Friday within 20 min. I went back on Sunday to see if I could get cookies and cream or Mary Madeline cookie but they didn’t have them. I’m jealous you found Banana Walnut Muffin. I loved that one SO much and only bought one and then my store never got any more in 😬
It doesn't look like it. The photo came from just one person/store on Instagram and no one else has seen it. I think maybe that store just got them really early and accidentally put them out in preparation for Candle Day.
I ordered online at 5:40 ish, and then went to my local store at 8:45 am. It’s a smaller BBW (not white barn) and they never have anything good, but they had plenty of Cookies & Cream Milkshake. Like at least 20, and they’d been open since 5! I was surprised so I grabbed that one. You & Bren are the BEST fragrance describes- love you both!!
I got a "welcome home" today and when I got it home it really reminded me of the "spice it up"... Pretzel scent that they had a few years ago. Have you smelled that one do you agree?
Their coupon policies are getting out of hand. They used to have a three day grace period on coupons and let you use them up to three days after they expired. Not anymore.
Preach! They have become so stingy with the coupons. I don't even get the mailers anymore and they largely did away with email coupons. And I can barely even use my survey coupons now!
Yea, the online selection was a total let down. Was hoping they had something up their sleeves, but not the case. The in-store selection wasn't much better in terms of newness.
Hi! Happy Candle Days! Your IG Live was so fun, yesterday. It was like a candle pep rally! 🤣 Glad you had a good experience as far as safety in the store! Mr. Hess & I originally were just going to pop into 2 lower volume locations, but the first one at 5 was a dud, so we popped into the location that opened at 6, because my Treasure Chest store opened at 7 & was on the way, anyway. I am really liking the new Berry Spritzer, too! It reminds me of Champagne Toast’s sophisticated cousin! 🤩 I still hope to find Frosted Moscow Mule, Vanilla & Peach Tea, & Sweet Rosemary Vanilla, so I am going to check with my closest stores to use my last coupon. A local manager said those candles could be out as early as tomorrow. Take Care, Ash 🥰
Happy Candle Day! I am living vicariously through you as we are on lockdown and our stores are essentials only right now. Online was a nightmare this morning, and the crappy selection was a let down anyways. I loved hearing about your candle quest more than the actual candles! Have a great weekend Kent! 😊
Hi!! Loved the story and haul! I got 24 candles and my store had the Moscow Mule and the Cookies and Cream. I got a couple. Cookies and Cream smells like cocoa and cream but less chocolatey. We shall see! I was #3 in line and it was sort of crowded but cleared out fast!
I love your shirt it is so cute! I went to candle day for the first time in a very long time. I’m from Canada and I found the cookie and milkshake there was lots at my store. I went to two stores and there weren’t a lot of fall candles. There was a lot of Christmas candles. Both stores didn’t have the pepper nut sugar cookie and the ginger one that people love this season. There was a decent spring selection that was out. There was maybe a 10 or 20 mins wait in line. Only 20 people were allowed in both stores.
I prefer Yankee candles and I’ve never had an issue with even 1 so far. I do some research though before buying so I get all winners. I didn’t even know they had a sale.
Well, it was a hassle & a half, but I was able to get my order through - finally! My wax budget isn't huge, & I burn some "Winter" scents all year (like Balsam/pine/evergreen), so I try to wait til Candle Day to pick up back-ups on those & for some of the Holiday candles on my list. So it turned out to be a successful day for me, since I wasn't going for newness or Spring. Would have liked the option of getting Winter White Woods or Pomegranate Lemonade on line, but it's not the end of the world.😏 Hated to hear about the survey coupon hassle! My store had a couple SAs that were fairly psycho about taking exchanges or returns in the past, so I ended up calling Store Relations. They were super apologetic, & told me to just tell the associates or manager that I had SR's number to call if I had any issues - so they could speak to them!😬 Haven't had to do that, thank God: I'd feel weird - but apparently, the mention of Store Relations was enough.😒🤷🏻 Thanks for sharing your haul, Kent!🤗💜
Kent! Congratulations on braving the early hours this morning for candle day. I'm so glad to hear that the safe measures were really being observed. So I know you are waiting for the newness on Sunday and Monday, but what happened to Winter White Woods? Great to see you friend!
Nice haul! I did an online order since Chicago is out of control with covid and there is seriously like just one bBW in the city that is always mobbed on candle day. 😬 I didn’t wake up early or anything, grabbed sea salt and linen and another cranberry pie. Lavender sea was sold out after the site crashed on me like ten times and it disappeared from my cart. Oh well, I’m sure we’ll see lavender coconut blends again soon! Enjoy your haulage! Looking forward to see what you pick up next! 🎄
I went to bed at midnight and woke up at 3:30..I have moved states so past candle days I knew what the crowds would be, but here (in Las vegas) i had no clue what lines would be...this time I got there at 4 and was first in and first out!! Glad I went...got what i wanted for the most part!! I ended up with 12 candles...had to show some self control for my budgets sake 😂
Ordering online was frustrating. Already sold out of Under the Christmas Tree. Store opened at 6am and there were about 20 people waiting when I arrived at 5.15am. Lots more upon leaving. Only nine people allowed in at a time. Nice to be able to browse without being jostled. The selection didn't excite me this year. No sign of any Winter White Woods today. Enjoy your videos . Thank you.
The sales associate sounds very patient especially for someone underpaid. I love candle day only order 3 candles. I always wonder where others are located because yall have some patient and nice sales people you would have cursed out in Philly 🤣 BTW that Paris cafe is amazing
It's not like I want to constantly go back and forth on the logistics of their coupons, but they wouldn't have to be patient if BBW would just train them correctly on how to use a totally valid and legitimate coupon.
Well, I will amend my prior stance... I went back to 2 stores and found merry Madeleine cookie, so I ended up with 14 total today. Not too bad. But last year I bought 50.🤷♀️
I passed, my city is a COVID black hole. Love your sweater- I have the exact same one- ❤ OG Merona. I really want smoked vanilla but I have a few of the ribbed jar versions to tide me over for now. Thanks for another great video!
I woke up at 4:30 and waited and the website still crashed, it was so cray. Ended up getting 8 candles eventually but I'm not super enthusiastic about any of them. And you know, even if I'm not enthusiastic it is SUPER fun watching candle reviewers and friends (even non-collectors) getting all extremely nuts and joyful about Candle Day! Twiter is cracking me up!
I notice they take away the classic pink matte white barn version of strawberry pound cake and replace it with the “candle day” packaging and I can’t help but think that the candle day versions are cheaper than the pretty white barn matte ones. I like the matte ones dammit!
Thanks for explaining about the survey coupons! My friend gave me hers but I wasn't sure how to use them or if they would be honored! Now I know what to do if a clerk refuses them. I already did my shopping but may try them for sas.
I had so much fun with you and the rest of our candle community on IG live last night! (It was even more fun than candle day itself!) ☕👀❤️ I ended up shopping online and split an order of 10 candles with my friend! Super disappointed with the selection, as I was hoping they would load more up at 6am, so I waited it out only to have no new ones and the site crash on me during checkout. Oh well! This year has been one for me of mostly just working through my stash anyway, so I am not too worried! I cannot wait to see your exchanges and your thoughts on that rosemary one! 😍🙌 Happy Candle Day!
Aww yes, I had so much fun too! So glad you were part of it :) And yea, I sat in my car after the first store from 5:40 to 6:00 refreshing the site expecting to see something good and NOPE! Glad you were able to at least get some purchases to go through. I'm hearing stores have been instructed to put everything out and that they might not make it till Sunday so who knows if I'll be able to even find them to exchange out on Sunday/Monday. There goes my plan LOL. Happy Candle Day!
HAUL Starts at: 12:36! In-store experience, coupon rant and online sale discussion prior to the haulage. Happy Candle Day!
I get so pissed off how they purposely take popular candles off the site during big sales. They do it every time!
Yep, never had Winter White Woods
I tried online but website is still crashing now. I was just like never mind. Save my $100
Me too, been trying for hours!
Probably for the best, try Goose creek instead lol
xo
Worst Candle Day EVER!!!
That is accurate 😩
💯 truth....this is the first time in 4 years I will not be participating in candle day. I was completely underwhelmed.
I agree, it was horrible. First time I have not bought anything online. Thought it was a horrible selection.
Melissa Bee,I agree.The selection in my store was very underwhelming,mostly the same old candles they've had out for months,and even most of the "new" ones were repackages.
@@508achannell1 Right there with you. Last year I bought 26 candles. This year, I bought 2. That's how interested I was in what they had to offer in 2020.
Yes I am here for this haul . I been in stores so much I haven’t been able to watch my favs . Time to watch these hauls
Happy Candle Day! Online was a major disappointment with the lack of stock and candle day exclusives. Everyone seems happy with their in store hauls though!
Yeah, agreed, I only bout 6 online, mermaid lagoon was out of stock before the site actually worked for me
Candle Day was so disappointing for me this year.I went in hoping to find some hidden gems from past years,and there were none,only what they had in store before candle day,plus a few new ones,mostly repackages.They also didn't have the Merry Mimosa from the new collection.
Totally agree 👏👏👏
I passed on candle day, I would rather just pay the regular sale price and get what I want. Nothing sounds exciting, last year was fabulous glad I stocked up then.
Same but I have around 40 bbw candles and that will last all next year.
I get them on sale so I can exchange them when the candles I do want come out. I paid $7.96 each bc I had a 20% off. Way better than $24.50
@@strawberryshortcaked did you get the coupon in the mail or online ?
@@strawberryshortcaked exactly
@@strawberryshortcaked I had that coupon too. Got my 3 candles for $25 and some change.
I totally understand your frustration about them not accepting the survey coupon. The problem is that associates at B& BW are not properly trained. I frequent 2 B & BW stores and between both of them their is only one associate at each store that knows how to process an online return.( WITH online receipt) I had to familiarize myself with the policy which IS - A merchandise card will be issued if the customer checked out using paypal BUT if you go through the normal process of typing in your credit card at check out you are to get cash back. It is sooooo very frustrating being told by associates that they can only issue me a merchandise credit .Every time I explain to them this is not true & won’t let it go they admit they don’t know how to do it to give me cash back.( I would take a refund to my card but they don’t do that)If the lone associate is on break ,I have to wait around the store until she comes back ! Last week I was sent to a different store to do my return because no one was working who could do it! I called customer service a few weeks ago who was going to have the district manager address and make sure they are properly trained but I have returned since then and I get the same people not knowing what to do. Of course some are new faces but the majority are associates that have been working there for quite sometime. .uggggg!
I feel you! It's so very frustrating. It's not like we want to be difficult to the sales associates, but BBW should indeed do a better job at training the associates when they onboard them. I've actually had a similar issue with an online return/exchange before. She claimed I couldn't get it a refund and that it was only valid for exchanges.
I had the same problem in recent weeks with exchanges. They kept trying to do a return and I would explain how it was only an exchange so they didn’t need to know the price I paid per candle because I wasn’t needing the money back. She had to get the manager and I had to explain it was only an exchange. Yeesh.
I love candle day. I was at my store at opening and I was out in 15 minutes. The manager of the store told me I could come in the day before and pick out my candles and they held them for me. I'm a frequent shopper. 😊🤣👍
I was able to order online right before the crashes started and my order has already shipped. Hopefully nothing comes broken. 😬 Happy candle day!
Same here, I ordered before 5 (central time). And they’re shipped. People have got to order earlier.
I really appreciate your critiques and descriptions. I went online instead of store. Was so happy to get 18, as I’m new to this.
Thank you! And yea, if you're new to BBW, their returning scents are still good to try at lease once.
I was so nervous about candle day especially with Covid, but I had such a good experience and got most of what I wanted. First in line and got to chat with my associates too! The days of $5.50 candles with so many $10 off $30 coupons are over, but it is So nice to just have this tradition this year amidst all the craziness of the world. ❤️ SO annoying about the survey coupons not working. I haven’t had one around since 2015 😭
I feel you! I was nervous too. But all the stores were actually very orderly and organized. They only let so many people in the store so even if you have to wait in a line outside, it's still very low-key and distanced inside, which I appreciated.
@@TheCandleChannel .
All of the candles are officially sold out online 😮
They were at 1 pm est here
I've never seen anyone so passionate about bbw candles. Clearly you do not play! I love it
Haha, nope, this is not just a passing shopping habit for me!
I was able to get cookies & cream milkshake AMAZING! There was only one store in my area that had it had to get 3
I got the last one in the store
Thank You for hosting such a fun IG pre shop party! Just got back from my very first Candle Day! (Wasn't intending to go in store, but online was sold out by the time I got off work so I just couldn't resist having to wait a whole other year for my first time. Same theory..grab and go and exchange later. Same..very controlled, orderly, clean, and small groups in at a time. So happy to finally have a couple of those reusable BBW bags from the big day as souvenirs! Always wondered what the survey coupons were, now I know. i had done surveys and ratings recently, but never got a coupon..now I know it was from years ago! Lol
You're so welcome! I'm so glad you were part of the live! Glad to hear you were at least able to make it to buy some candles this year. And yea, the tote bags are actually helpful all year around!
Hi. New to the candle community. Awesome channel. I was wondering what you do with all of your empty candle jars. I looked on pinterest for some repurpose inspiration, but there wasn't much. Using the jars as planters for succulents was a pretty good idea. I also saw a lot of q-tip and cotton balls jars. But I dont need 10 of those. Hahaha. Interested to know what everyone does with their empty jars! Thanks
I come to watch videos, from Bren & you for detailed & knowledgeable reviews... & realness. I'm glad y'all went to candle day & have a video out. I didn't go this year but at least I saw your candle day haul for 2020. :)
Thank you! And yes, Bren's video was super fun too.
i am so that i had to miss the candle day sale in store today it was going to my first year going for a rather large haul as i make a lot more money than in the past i was diagnosed with covid literally 2 days before candle day my mom has it i have it my sister has it my brother in law has it and its just a nightmare PLEASE you guys be very careful if you know someone that says stuff like "i am not wearing a mask i dont have to the government cant do that" stay away from them because my family got infected by letting a person like that around trust me worst mistake ever please please please be safe i have quarantined since march so please be careful
Hopefully they still have the goods when I go in a few hours, online learning for the little requires me to be home during learning hours 🙏
I can’t wait to smell the Rosemary Sweet Vanilla! Love you & Bren the most!!! ♥️
It's kinda underwhelming. I found a lone one at another store after this and it's essentially 90% Cinnamon Sugared Donut with this slightly sharper herbal note that gets wrapped up in the cinnamon. It's currently drowning and barely throwing :( I was banking on loving that one, so I ended up returning a number of my exchange candles.
Seems like the candle selection for this year is pretty lame 😒 ! I would have never guessed it to smell like CSD! I had that one and the throw was too light for me! Thankful for your input & feedback so I can pass on it!
I wasn’t going to go to the sale either. But- I woke up without an alarm at 5. So, off I went. I bought 12 candles. Some for me, some for gifts. I am happy with the Warm Cranberry Pie. Nice tartness to it. Blueberry Pie makes me nauseous. So I finally get the experience the warm bakery notes with the rest of the candle community!
Vomit pear LMAO you are too funny love it !!!
Island papaya is actually pretty nice in my opinion, defo a summer burn tho. Happy candle day from the UK x
Oh I'll have to run in for that Berry Waffle Cone! I had that in a single wick and loved it!
Yea, multiple stores still had a lot of them in stock today!
@@TheCandleChannel I literally got the last one at my local store! They were sold out of everything else I wanted but I picked up a bunch of scents I normally wouldn’t get and I’m actually really happy with them all!! Exciting to try some new stuff for a change lol
@@bludelphinium994 I know it’s one of my all time favorite scents behind Pumpkin Pecan Waffles! If I’m not able to get another one over the weekend I don’t think I can burn this one lol
Happy candle day!!! I hate I missed your live 😩😩. Online was beyond disappointing and I can’t go in the store because I just gave birth a few days ago. So looks like I’ll have to make up for it during SAS. Thanks for the video!!!
Congratulations I think you did better with your proof of purchase than any of us did with candles LOL
@@dawnjackson6299 Lol!! Thank you!
Happy Candle Day! And yes, congratulations on your baby! You really didn't miss out much with the in-store selection. There's hardly anything that's actually new!
I overslept and now everything is "sold out" online 😬
Kent I have an English bulldog he looks just like the one on your sweater!!! Love it 😍
Aww, love it! I saw this sweater at Target many years ago and just had to have it! It's one of many in my "animal clothes" collection lol.
@@TheCandleChannel I was going to ask you where you got it haha! It’s amazing
Frosted Moscow Mule is the BOMB, I may go get another one! I picked up Merry Mimosa and it smells really good as well!
I’m curious about that one! How’s the throw? Does it smell similar to Island Margarita at all? Thanks! ☺️
That Pumpkin Donut Shop is a keeper. It was fantastic this year.
I placed three online orders (Christmas gifts), and MAN, was the site slow. SMH
One of the orders went to Alaska, and it was like $19.99 for shipping (YIKES~).
After binge-watching your reviews for the last year, it really helped, so THANKS!!!
I was gonna get up early and go but saving early morning for tomorrow and I'm gonna run in there in a little bit so I'm glad you got this video up before I left.
Hey, Kent! Lou, here. My 1st candle day! Yay! Must admit tho...even tho so new at this addiction and obsession? Even as a few month, BBW candle rookie...I was pretty bummed!!! I had to work EARLY Friday am, so online was sold out by noon. Today, I went to two stores...each barely had ANYTHING. Like not even SPC or like white tea & sage. Nothing at all holiday but Tis the season. No fall. Like nothing!!! One store started bringing out the newer stuff...I did get and love that sweet rosemary vanilla. The peach tea, too. That was about my greatest of my haul. B/W both stores, I got 12...and I’m gonna do what you and others sometimes do. Exchanging at least 3-4 back for something new that wows me. What an underwhelming candle day, tho!!!!☹️I feel so bummed for you die hards that have been doing this day for YEARS. But, hey. I feel bad 4 me, too!🤣😐Like what was the hype for!? I had more fun in August w the fall release and October w the holiday release. Then the gold collection, two weeks ago. This seemed so senseless. Hahaha. Okay. Rant over. I’ll stop being a spoiled biah.
Candle day eve! Omg that’s so cute. I couldn’t sleep so well last night either with the pure excitement lol. I was able to pick up 8 online. Now the dreaded wait for them to come! 😫
Happy Candle Day Kent! Got 2 cookies n cream milkshake, smells like oreo cookies milkshake on cold, I like it, of course will know more when lit. Berry Spritzer is so nice & fruity when lit in my opinion. I went early @ opening in & out in no time. Good video & awesome haul. Linen Sheets smell amazing on cold. Tfs & stay safe. 🕯🤗🙏🏽✌🏽
Hey Wayne! Happy Candle Weekend! YIKES! I checked out in the nick of time...a message flashed that the online candles were sold out...one second after I updated and submitted again😳. I held my breath🥺😰and somehow it processed my order with only 16 of the 18 in my cart . So minus the stress, I think I'm good. 🥳 I escaped with most of what I wanted...Chocolate Grahams (BBW does chocolate so well...), Apple Garland, Berry Spritzer (can't wait to compare...😆), Sweet Cranberry Pie - excited for this too, Buttered Rum Eggnog - so glad they brought this one back, Gingerbread Marshmallow - trying for the first time, Snow Mountain Lodge - love this and I still have candles from the boxed tester collection from years ago, , Evergreen and Sparkling Icicles both in the see-through packaging. I wanted all four in that packaging but those were the two that fell off. I had Under the Christmas Tree, but it sold out. I may look for those over the weekend if the stores are not crowded.
Let me tell you how crappy this candle day has been so far... I’m a shopaholic with over 500 candles... I went in and bought TWO candles🙄🙄🙄 There wasn’t even any cookies and cream or anything good.
I totally feel you! The majority of my candles are for future exchanges. If those don't surface, then they're just getting returned. I already returned 4 at another store since I couldn't use the survey coupons.
The fact that you aren’t rocking your candle collector shirt is such a shame!! I’m rocking mine!
It was awesome! Got there at 3:15am, was 6th in line. The online time was 6am but she opened about 15 minutes after 5am. They handed out candle inventory sheets so u could see what was actually in the store. Only let in a few at a time. Everyone had on a mask! Lots of staff to help with finding the ones you wanted. Had 8 registers open. Walked straight up to the register line and was called to the counter! In and out, maybe 20 minutes! Purchased 22! Best candle day ever!🦄🦄🦄🦄🦄
Oh yeah, I did go the that Thursday about 7pm, sniffed every candle and made a list. 😊🦄💜
Cute sweater! Did go this morning and stood in line at 5am and man oh man, the line was wrapping around building. Happy Candle Day!!
I waited in line 1 hour to get in the 2nd store was only about 10 min much better flow.
If I talk to anyone today who sounds exhausted, I will be secretly wondering if they shopped the sale. My husband thinks I am nuts...Set my alarm for 2:58am (PST) and did my first online haul - yay! Hope everyone got/gets the candles they want! Be safe! 💜💜💜
Haha, I feel you! I've been up since 3AM and haven't taken a nap yet!
Great video ! I skipped the stores this year but was able to grab a few online 🥰
I think you're the candle boss of RUclips...lol.
i will say the sweet rosemary vanilla is AWESOME! smells oddly cinnamon-y but very unique and pleasant for those who like greenish scents
I actually found a lone one of that candle later today! I totally agree that it smells like cinnamon. I find it to actually be very reminiscent of their Cinnamon Sugared Donut/Cinnamon Spiced Vanilla fragrance. Not at all what I expected!
I still have a bunch of survey coupons and fortunately never have an issue using them. If the SA’s don’t know what to do the manager always does. I did however try getting a three day grace on a coupon and the SA did put it through when I told her but then one of the managers came out to the floor afterwards and told me there is now no three day grace anymore. We can also not use US coupons in Canada anymore. We also don’t see email coupons or get mailers. Boy do I miss the days where you could take one coupon and use it over and over again. I don’t like that BBW is getting so stingy. Our candle pricing for candle day was also $11.95, which is not a huge deal in comparison to a B2G2. Our prices also increased to $25.95 out of the blue from $25.50. That means 2 for almost $13 each before coupons so only a dollar or saving for candle day. I didn’t go this year because of Covid and because of the poor selection and pricing. It just wasn’t worth the risk. I’m sorry you had a rough time but I’m glad you got some candles! Hopefully next year will be back to normal!
Oh my gosh I can't believe I missed the Instagram live I would have loved that!!!And by the way when you start out happy I just automatically get happy even if I'm feeling down your joy is so infectious I love your videos I love candles That's it I love them
Haha, yea I just do them spontaneously! And aw I'm glad :) Happy Candle Day!
@@TheCandleChannel Happy happy candle 🕯️ weekend to you!!!!! 🤗
Loved your live lady night! My store was only allowed to have 8 in at a time. I waited in line for an hour. I only got 12 candles in total, two orders with two $10 off $40 coupons. The line was gone when I left, but when I had to go to the grocery store to get milk later on around like 5, the line was crazy long! I got two of the Cookies and Cream Milkshake, a Peppermint Sugar Cookie, a Peach on Earth, a Spiced Gingerbread, a Tis the Season, two Sweet Cranberry Pie, three Merry Madeleine Cookie, and a Twisted Peppermint. I don't see how the stores are going to have anything by Monday. But I don't want to miss out on what's coming out, but I don't want to wait on line again either. Ugh! I know I want a French Baguette, a Sweet Rosemary Vanilla, a Winter White Woods, and a Vanilla and Peach Tea!
Happy Candle Day! Due to a crashing website, I went into store and actually didn't even wait in line to get in . My co-worker went an hour later and had to wait in a long line. I was happy to get Under the Christmas Tree and Cranberry Pie. Thanks for the reviews, I enjoy your channel.
Oh I'm glad you were able to get in without a hassle! It went much smoother this year than years past. Thanks for watching and you're welcome!
glad you got all! tech difficulties online for hours lol. i may try again later but not gonna bother going to store
I was like 75th in line when I got there at 5:30 am. The associates were walking the line taking your candle wish list and pulling them for you. Took 3 hrs to get in the store (only 11 in store at a time) but was checked out and on my way home in 4 mins once I made it in. My only complaint was they weren’t limiting how many you could buy. There were people there with wagons full of candles.
Isn't the limit 18 online and in store as well?! It's ironic how stores vary on their lax they are on policy And that's a great idea to take the wish list that makes you in and out faster 😉
Happy Candle Day! Where are your beautiful Christmas decorations??
Oh they're up! It just so happens that the tree and the garlands are all in parts of the house that are out-of-frame from the filming location.
That shirt is so cute!
I wrote u yesterday on the live that I would love ❤️ to see what u got !! So glad you made a video thanks 🙏
I used my last coupon receipt about 2 years ago. The new people back then didn’t know anything about it but a manager would always be called to the register to tell them what to do.
That is sometimes the case, but even the managers are newer now, so they've never seen it.
I came back from my local store. Thankfully no line! I did buy 18! My favorite is definitely Pineapple mango, Black Cherry Merlot, Winter Candy Apple, Cranberry Pear Bellini, Peach Bellini, Snowy Peach Berry, the Relax Chamomile and Midnight Blue Citrus.
I did get about 5 I didn't like that I would be returning or exchanging.
Did you just say "vomit pear note"? Lol
LOL yes all the time recently with all the vomit pear note candles they've been putting out! 🤢🍐
I actually have 2 original strawberry poundcake candles.
Me 2 lol I’m not sure I can part from them
I ended up getting 19. They allowed me to buy an extra 1. 😛
After smelling them again at home I’m gonna exchange 4. I’m tempted to go to another store. There were a lot of people but it was a lot more smoother than last year.
Yea, the first store didn't enforce the limit at all. There was one lady toting around like 50 candles in this huge wagon. Even if the lines seemed long outside the store, they actually ended up moving rather quickly. I think I ended up waiting around 15 minutes each in two lines after I filmed this video. Agreed, I think the distancing and store limits make the process go way smoother. Like I actually would prefer this format even on non-COVID years!
Thanks for the candle eve live on Instagram, it was so fun. I was also pretty disappointed with online, maybe just maybe they’ll put something up Saturday or Sunday
Me too I passed on ordering online this year. If they add more online over the weekend it won’t be the candle price unfortunately. It’s only candle day prices online today.
@@theresaconard3355 Yea even if they are full price I should still be able to exchange them for a candle day price if I buy some random candles in store
i am so excited i got my winter white woods and my smoked vanilla today we are transitioning into SAS which i use to really enjoy but lately i have been enjoying the more original candles rather than the stock of about 5,000 champagne toast candles and watermelon lemonade for 50% off for the enire last half of december and all of january bye bye to the original candles until next year...hopefully summer is good
This kind of makes me want to use the last of my survey coupons before they do stop taking them altogether. I was fortunate enough to have placed an order at 5:35 am that already says it shipped. Which hopefully will actually arrive in one piece because my store had nothing I really wanted. No holiday scents available. Most scents available were Spring/Summer scents I already have more than enough of or tropical scents in White Barn packaging. They were already sold out of Cookies n Cream Milkshake and Moscow Mule as well. But I didn't want to waste a 20% off on just the one candle I needed for a gift so I grabbed a few to exchange. Something I usually try to never do. But I think this year definitely, is one in which to make exceptions.
I've been thinking the same regarding the survey coupons. Knowing how stingy they've been with coupons, it's only a matter of time until they stop accepting survey coupons altogether. The lady on the phone kinda sounded annoyed or like they were doing a courtesy in even accepting survey coupons still. And yea, stores are selling out really quickly this year. I think some stores may not even make it until Sunday. Will be interesting to see what candles they replenish the stores with from now until Christmas.
I was online just before the sale went live at around 2:50AM-ish PST; I knew I had to move quickly because of past experiences with Target and other sites with special events crashing the website. I was able to get in two separate orders of 18 + 9 candles each. I doubt I will keep it all but will swap for full price items next week or whenever. Now the site is saying "sold out". Maybe going into the store is not so bad but I did not want to risk it since this was my very first candle day and I honestly did not want to be wandering around bewildered and confused during a pandemic. Hope I like the candles and everyone got what they wanted! Thank you for these great fun and informative videos!!!
I arrived at my local store today (Friday 12/5) at 5:30 am. There were less than 50 3-wick candles in the whole store. Thanks to you, I knew to go ahead and buy whatever they had and wait to exchange for something I really want. Thanks. Hey, I need a fact check: the store told me that the single wick jar candles burn as long as a three wick. That does not seem possible, but they swore by it. 🤷🏻♀️
Nest is available discounted at Nordstrom rack. Thought I would share. Thank you.
I bought six candles for the Black Friday sale and picked up five for Candle Day at 6am. So glad I saw your Live on Instagram, because it reminded me about Candle Day.
I was so sad that I couldn’t get cookies and cream milkshake but now I don’t feel so bad lol
I was in and out of my store on Friday within 20 min. I went back on Sunday to see if I could get cookies and cream or Mary Madeline cookie but they didn’t have them.
I’m jealous you found Banana Walnut Muffin. I loved that one SO much and only bought one and then my store never got any more in 😬
Pumpkin Donut Shop!!!!!! OMGGG!!!!!!i wish I could find it !
so lucky you got fall candles!! mine was slim picking but still so fun to go and get my haul!!
Do you think winter white woods will come out Sunday or Monday? That and smoked vanilla are really the only 2 I'm excited about.
Same here
It doesn't look like it. The photo came from just one person/store on Instagram and no one else has seen it. I think maybe that store just got them really early and accidentally put them out in preparation for Candle Day.
@@TheCandleChannel oh noooo.
I ordered online at 5:40 ish, and then went to my local store at 8:45 am. It’s a smaller BBW (not white barn) and they never have anything good, but they had plenty of Cookies & Cream Milkshake. Like at least 20, and they’d been open since 5! I was surprised so I grabbed that one. You & Bren are the BEST fragrance describes- love you both!!
I got a "welcome home" today and when I got it home it really reminded me of the "spice it up"... Pretzel scent that they had a few years ago. Have you smelled that one do you agree?
I do agree! I've mentioned it a number of times in all my previous videos where I talk about Welcome Home.
Their coupon policies are getting out of hand. They used to have a three day grace period on coupons and let you use them up to three days after they expired. Not anymore.
Preach! They have become so stingy with the coupons. I don't even get the mailers anymore and they largely did away with email coupons. And I can barely even use my survey coupons now!
Woke up early to go get candles but was a bit disappointed... not much to choose from... hopefully next year will be more exciting!!!
Yea, the online selection was a total let down. Was hoping they had something up their sleeves, but not the case. The in-store selection wasn't much better in terms of newness.
Hi! Happy Candle Days!
Your IG Live was so fun, yesterday. It was like a candle pep rally! 🤣
Glad you had a good experience as far as safety in the store! Mr. Hess & I originally were just going to pop into 2 lower volume locations, but the first one at 5 was a dud, so we popped into the location that opened at 6, because my Treasure Chest store opened at 7 & was on the way, anyway.
I am really liking the new Berry Spritzer, too! It reminds me of Champagne Toast’s sophisticated cousin! 🤩
I still hope to find Frosted Moscow Mule, Vanilla & Peach Tea, & Sweet Rosemary Vanilla, so I am going to check with my closest stores to use my last coupon. A local manager said those candles could be out as early as tomorrow.
Take Care,
Ash 🥰
Happy Candle Day! I am living vicariously through you as we are on lockdown and our stores are essentials only right now. Online was a nightmare this morning, and the crappy selection was a let down anyways. I loved hearing about your candle quest more than the actual candles! Have a great weekend Kent! 😊
Hi!! Loved the story and haul! I got 24 candles and my store had the Moscow Mule and the Cookies and Cream. I got a couple. Cookies and Cream smells like cocoa and cream but less chocolatey. We shall see! I was #3 in line and it was sort of crowded but cleared out fast!
I thought the same thing about Cookies and Cream Mikkshake,it smells like Hot Cocoa and Cream.I really hope it's not a repackage of that scent.
Hey! Thanks for sharing! Yea, I'm not too impressed with the Cookies & Cream. I already returned one of them at a store I went to later in the day.
I’m so over SPC. I wish I had smelled the original version though.
It smells soooo good! I have two of the original left.... I’m kind of mad at myself for selling 5 of them lol
What was the original version of SPC smelled like. To me it's so sickly sweet and artificial. I would love a fresh start strawberry note instead.
Enjoy your candles!
I love your shirt it is so cute! I went to candle day for the first time in a very long time. I’m from Canada and I found the cookie and milkshake there was lots at my store. I went to two stores and there weren’t a lot of fall candles. There was a lot of Christmas candles. Both stores didn’t have the pepper nut sugar cookie and the ginger one that people love this season. There was a decent spring selection that was out. There was maybe a 10 or 20 mins wait in line. Only 20 people were allowed in both stores.
Berry Spritzer smells like my Strawberry Shortcake 1980s dolls! For reals!
I did get this one and was up for work and ordered online! I didn't get everything I wanted but I'll exchange some later.
I ended up buying from the yankee candle sale instead😂
Enjoy Your UNSCENTED Candles! Lol!
Yankee candles are so bad . 😞 I have never gotten one that actually has good throw .
@@therealbabyyy9778 I agree Yankee Candles struggle with scent strength, but you don't have to be rude.
I prefer Yankee candles and I’ve never had an issue with even 1 so far. I do some research though before buying so I get all winners. I didn’t even know they had a sale.
@@_JS__ I Wasn't Rude. Just Stating The Facts. But I Can Be Rude... If You'd Like... ; )
Well, it was a hassle & a half, but I was able to get my order through - finally! My wax budget isn't huge, & I burn some "Winter" scents all year (like Balsam/pine/evergreen), so I try to wait til Candle Day to pick up back-ups on those & for some of the Holiday candles on my list. So it turned out to be a successful day for me, since I wasn't going for newness or Spring. Would have liked the option of getting Winter White Woods or Pomegranate Lemonade on line, but it's not the end of the world.😏 Hated to hear about the survey coupon hassle! My store had a couple SAs that were fairly psycho about taking exchanges or returns in the past, so I ended up calling Store Relations. They were super apologetic, & told me to just tell the associates or manager that I had SR's number to call if I had any issues - so they could speak to them!😬 Haven't had to do that, thank God: I'd feel weird - but apparently, the mention of Store Relations was enough.😒🤷🏻 Thanks for sharing your haul, Kent!🤗💜
As a couponer, I totally understand your frustration.
Right! It's not like I want to go back and forth about coupon policies, I just want to use it as BBW allows.
Kent! Congratulations on braving the early hours this morning for candle day. I'm so glad to hear that the safe measures were really being observed. So I know you are waiting for the newness on Sunday and Monday, but what happened to Winter White Woods? Great to see you friend!
You had slot to choose from,I went on Sunday so it was slim picking.
Nice haul! I did an online order since Chicago is out of control with covid and there is seriously like just one bBW in the city that is always mobbed on candle day. 😬
I didn’t wake up early or anything, grabbed sea salt and linen and another cranberry pie. Lavender sea was sold out after the site crashed on me like ten times and it disappeared from my cart. Oh well, I’m sure we’ll see lavender coconut blends again soon!
Enjoy your haulage! Looking forward to see what you pick up next! 🎄
I went to bed at midnight and woke up at 3:30..I have moved states so past candle days I knew what the crowds would be, but here (in Las vegas) i had no clue what lines would be...this time I got there at 4 and was first in and first out!! Glad I went...got what i wanted for the most part!! I ended up with 12 candles...had to show some self control for my budgets sake 😂
Loved your live last night! Definitely agree about the morning rush then chill down. Awesome haul!!
Ordering online was frustrating. Already sold out of Under the Christmas Tree. Store opened at 6am and there were about 20 people waiting when I arrived at 5.15am. Lots more upon leaving. Only nine people allowed in at a time. Nice to be able to browse without being jostled. The selection didn't excite me this year. No sign of any Winter White Woods today. Enjoy your videos . Thank you.
The sales associate sounds very patient especially for someone underpaid. I love candle day only order 3 candles. I always wonder where others are located because yall have some patient and nice sales people you would have cursed out in Philly 🤣 BTW that Paris cafe is amazing
It's not like I want to constantly go back and forth on the logistics of their coupons, but they wouldn't have to be patient if BBW would just train them correctly on how to use a totally valid and legitimate coupon.
Id planned to return some but now im being stingy😖
😂🙌🏽 @joannamccloud
Same here lol
Well, I will amend my prior stance... I went back to 2 stores and found merry Madeleine cookie, so I ended up with 14 total today. Not too bad. But last year I bought 50.🤷♀️
I passed, my city is a COVID black hole. Love your sweater- I have the exact same one- ❤ OG Merona. I really want smoked vanilla but I have a few of the ribbed jar versions to tide me over for now. Thanks for another great video!
Smart move! And omg I love that not only do you know of the sweater but you also own it!
I woke up at 4:30 and waited and the website still crashed, it was so cray. Ended up getting 8 candles eventually but I'm not super enthusiastic about any of them. And you know, even if I'm not enthusiastic it is SUPER fun watching candle reviewers and friends (even non-collectors) getting all extremely nuts and joyful about Candle Day! Twiter is cracking me up!
They had vanilla and peach tea at my store this morning! It was beautiful and really subtle.
Thanks for the heads up! Hoping I can eventually find that one!
I notice they take away the classic pink matte white barn version of strawberry pound cake and replace it with the “candle day” packaging and I can’t help but think that the candle day versions are cheaper than the pretty white barn matte ones. I like the matte ones dammit!
They had the pink matte one in my store today!
Candle Day Eve party was sooooo fun!
I know! I think it was actually more fun than my haulage. Thanks for joining last night :)
Thanks for explaining about the survey coupons! My friend gave me hers but I wasn't sure how to use them or if they would be honored! Now I know what to do if a clerk refuses them. I already did my shopping but may try them for sas.
I just found you..and I love your videos!
Aww thank you! Welcome to my channel :)
I had so much fun with you and the rest of our candle community on IG live last night! (It was even more fun than candle day itself!) ☕👀❤️ I ended up shopping online and split an order of 10 candles with my friend! Super disappointed with the selection, as I was hoping they would load more up at 6am, so I waited it out only to have no new ones and the site crash on me during checkout. Oh well! This year has been one for me of mostly just working through my stash anyway, so I am not too worried! I cannot wait to see your exchanges and your thoughts on that rosemary one! 😍🙌 Happy Candle Day!
Aww yes, I had so much fun too! So glad you were part of it :) And yea, I sat in my car after the first store from 5:40 to 6:00 refreshing the site expecting to see something good and NOPE! Glad you were able to at least get some purchases to go through. I'm hearing stores have been instructed to put everything out and that they might not make it till Sunday so who knows if I'll be able to even find them to exchange out on Sunday/Monday. There goes my plan LOL. Happy Candle Day!