I got an issue with mine as well. I've had it for years and last month it stopped spinning completely. Other heads worked fine. Came back from vacation today and it worked for a few seconds but then it stopped spinning as if something got stuck. I disassembled the whole thing and gave it a deep clean. The rotor is spinning pefectly fine, but as soon as I put on the brush part it can only run for a few seconds and then it stops again. And I can't figure out what it is. Any tips?
Try to put your vacuum on boost mode and try again . If the head works fine in boost mode means your v11 motor is faulty. If heads still not working properly means your head motor is faulty
@@xiereno5323 thank you for the information. I tried and it stops before I have a chance to put it in Boost mode. The thing that I think is weird is that when it stops it doesn’t stop like slowly. It’s a hard instant break. So spins for max two seconds then instant stop with a loud brake sound. Anyway. I guess I have to replace this one. Hoped I could fix it.
@@xiereno5323 It's interesting you mention this because I have this exact problem. I have the v11 with Fluffy head and the Hi-torque head (grey) you have in the video. The fluffy head works on low, eco and boost all the time. But the Hi-torque head, when it is on low (green)/auto (blue) settings, it spins in the first two seconds then stops. But when I set it to boost mode, it works without stopping. I even tried my mum's v8 head (looks similar to v11 hi-torque) and it works on my v11 on all settings. Then I put my V11 hi-torque head on my mum's v8, it worked on low and high setting. Could it be my v11 Main motor?
@@garoarabian3017yep 100% v11 motor issue . I have seen so many of these mostly happens with motor code /05 if you open your motor cover to have a look. Only way to fix it is to swap a v11 motor
So, i guess there is no easy troubleshooting within motor!?
I got an issue with mine as well. I've had it for years and last month it stopped spinning completely. Other heads worked fine. Came back from vacation today and it worked for a few seconds but then it stopped spinning as if something got stuck. I disassembled the whole thing and gave it a deep clean. The rotor is spinning pefectly fine, but as soon as I put on the brush part it can only run for a few seconds and then it stops again. And I can't figure out what it is. Any tips?
Try to put your vacuum on boost mode and try again . If the head works fine in boost mode means your v11 motor is faulty. If heads still not working properly means your head motor is faulty
@@xiereno5323 thank you for the information. I tried and it stops before I have a chance to put it in Boost mode. The thing that I think is weird is that when it stops it doesn’t stop like slowly. It’s a hard instant break. So spins for max two seconds then instant stop with a loud brake sound.
Anyway. I guess I have to replace this one. Hoped I could fix it.
@@xiereno5323 It's interesting you mention this because I have this exact problem. I have the v11 with Fluffy head and the Hi-torque head (grey) you have in the video. The fluffy head works on low, eco and boost all the time. But the Hi-torque head, when it is on low (green)/auto (blue) settings, it spins in the first two seconds then stops. But when I set it to boost mode, it works without stopping. I even tried my mum's v8 head (looks similar to v11 hi-torque) and it works on my v11 on all settings. Then I put my V11 hi-torque head on my mum's v8, it worked on low and high setting. Could it be my v11 Main motor?
@@garoarabian3017yep 100% v11 motor issue . I have seen so many of these mostly happens with motor code /05 if you open your motor cover to have a look. Only way to fix it is to swap a v11 motor