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@@kosmamoczek “Thanks for your comment! In the context of appliance repairs, ‘fixing’ often involves replacing faulty components, as this is the most effective and reliable way to restore functionality. In the case of the V11 vacuum, components like the motor or circuit board aren’t designed to be repaired-they’re built to be replaced when they fail. To clarify, repairing something doesn’t always mean repairing the individual components on a micro-level, especially when it comes to highly integrated parts like a vacuum motor or motherboard. These parts are not serviceable by design-even by professionals-due to how they’re manufactured. Our goal is to provide realistic, DIY-friendly solutions that actually work, which often means replacing faulty parts rather than attempting impossible repairs. Hope that clears things up!”

Check out this video ruclips.net/video/LNWy_jBBgwQ/видео.htmlsi=Lb9pGszoJamzwGu5 Skip to 1:10 See if this is the same symptoms. From what you describing sound like a motor issue than head. Don’t bother with Dyson technician, they have no interest to help you fix your Dyson vac, all they do is get you to buy a new one . Most of there “technician” are someone in south east Asia with 0 Dyson repair experience

@ Thanks for the info, I appreciate your efforts to assist. Not sure but maybe the motor on my unit is kaput, even if it occasionally works. As I said, a consumer shouldn’t also have to be a technician. And all the parts are plastic and I hate forcing parts that don’t come apart easily. That’s how I busted my canister when trying to remove it for deep cleaning. It took Dyson 3 months to ship me a new one, so there ya go… the part isn’t readily available because the demand for replacement is much higher than they can keep in stock. I’m now using a $59 Bissell till I figure out if my Dyson is worth trying to repair. Except for the PITA of plugging it in around the house, it works great and has saved me lots of frustration!

this main reason is due to the position of your trigger. there is a thicker screw under your handle to hold the trigger in place . if this screw not tight up all the way, the situation you described will happen. other cause could be your screw poster are broken, which means that the screw are not able to hold the trigger up enough. solution is to use a specific longer screw. Have check and let me know how you go

Glad to hear that

Very glad to hear that. Any questions let us know

Good work , very good advise. I would add do not use a flat head screw driver to remove the glue on the motherboard. There is change of damage motherboard, finger nail is safe option.

You can just take out the glue by using your finger nails , don’t use knife or flat head screw driver which could damage your motherboard.

It is Motor , because your motor won’t start . The motherboard issue normally associate with the situation that the motor can run but not running correctly

I have 2 Dyson V11s torque drive, with failing to rotate the head. But the motor seems to be coated on the motherboard with silicon kind of material. Can they be replaced? Great video BTW

@@mohakmelthanks for your kind words, yes it can be . Just use your fingers nails or a guitar picks to carefully remove some of the silicon glue. As long as you can take out the small trigger cable and 2 screws . You should be able to remove the motor the same way afterwards

Try to put your vacuum on boost mode and try again . If the head works fine in boost mode means your v11 motor is faulty. If heads still not working properly means your head motor is faulty

@@xiereno5323 thank you for the information. I tried and it stops before I have a chance to put it in Boost mode. The thing that I think is weird is that when it stops it doesn’t stop like slowly. It’s a hard instant break. So spins for max two seconds then instant stop with a loud brake sound. Anyway. I guess I have to replace this one. Hoped I could fix it.

@@xiereno5323 It's interesting you mention this because I have this exact problem. I have the v11 with Fluffy head and the Hi-torque head (grey) you have in the video. The fluffy head works on low, eco and boost all the time. But the Hi-torque head, when it is on low (green)/auto (blue) settings, it spins in the first two seconds then stops. But when I set it to boost mode, it works without stopping. I even tried my mum's v8 head (looks similar to v11 hi-torque) and it works on my v11 on all settings. Then I put my V11 hi-torque head on my mum's v8, it worked on low and high setting. Could it be my v11 Main motor?

@@garoarabian3017yep 100% v11 motor issue . I have seen so many of these mostly happens with motor code /05 if you open your motor cover to have a look. Only way to fix it is to swap a v11 motor