Could you please inform me about the maximum distance in meters between the outside doorbell bottom itself & the antenna, which should be inside the house for interfacing. Thank you.
is there any difference between china set and oversea set? i have bought china set and the customer service told me cannot be used outside of china. the product cannot link to my phone. is there any solution?
Hi, yes the display shoud be connected to the doorbell, and it's recommended to use the DP2C in an indoor environment such as an apartment. Thanks for your interest.
На сколько хватит зарядное устройство? И как часто нужно заряжать? Если уезжаешь в примеру на три или на четыре месяца и дома нет ниеого, как быть в таком случае?
Hi there, you can connect the panel with the power outlet via power adapter directly, or take off the panel to charge by holding the dismantle button to remove it from the mounting base.
I think the idea is that it’s ‘simple’ and replaces a peephole viewer. It IS wire free, but you need to be holding a phone. They wanted it so that you look at the screen from behind the door in the exact same way you would have used the peep hole.
You really need to find a better way to charge the battery. Do you really think that an elderly should be able to remove the whole unit and cable and then put it all back again? And use a cable to the door is not very easy either. My nearest outlet is at least 5 meters away from the door. Too much work! Back to the drawing board and make it much easier to charge it!
Hi there, thanks for the feedback. Just to clarify, you don't have to take the DP2C off in order to charge it, it's optional. You may plug in the power adapter and use an cable extension to charge the device, and the battery life usually lasts for about 3 months.
Could you please inform me about the maximum distance in meters between the outside doorbell bottom itself & the antenna, which should be inside the house for interfacing. Thank you.
is there any difference between china set and oversea set? i have bought china set and the customer service told me cannot be used outside of china. the product cannot link to my phone. is there any solution?
1:32 this isn't real picture of the screen, bit misleading
Is it recording without ringing the bell?
Can the doorbell sound be disabled for DP2C? I can only find this option in DP1C.
What do I have to do to run multiple of your devices ?
My internet only handles 1 and I have several
The screen isn’t as large and bezel-less as it’s shown in this video. It has large bezels on the actual device.
Hi there, thank you for the feedback and we'll optimize the future videos. Really appreciate it!
so the display should be connected directly to the doorbell? how about our house that has an outer fence here in indonesia?
Hi, yes the display shoud be connected to the doorbell, and it's recommended to use the DP2C in an indoor environment such as an apartment. Thanks for your interest.
My camera isn't charging. Can you help please?
Hi there, please send us an email at support@ezviz.com and our customer service team will be able to help. Thanks.
Replacement for broken flex cable?
When will be available in Malaysia? Thanks!
Hi there, you may refer to www.ezvizlife.com/my/wheretobuy for local updates and availability.
На сколько хватит зарядное устройство? И как часто нужно заряжать? Если уезжаешь в примеру на три или на четыре месяца и дома нет ниеого, как быть в таком случае?
Hi there, you can connect the panel with the power outlet via power adapter directly, or take off the panel to charge by holding the dismantle button to remove it from the mounting base.
@@EZVIZGlobal Огромное спасибо за ответ.
I've got a frozen unit. I can turn it on and off again but the screen isn't displaying anything
Hi, please send an email to support@ezvizlife.com with more details and our customer service team will be able to help. Thanks.
Can I send products to Thailand?
Как он питается? Как понять?
Very bad experience the doorbell can't be muted or lowered
Hi, sorry for the inconvenience. We have collected your feedback for further improvement, many thanks for your understanding.
It should be wire free
I think the idea is that it’s ‘simple’ and replaces a peephole viewer. It IS wire free, but you need to be holding a phone. They wanted it so that you look at the screen from behind the door in the exact same way you would have used the peep hole.
You really need to find a better way to charge the battery. Do you really think that an elderly should be able to remove the whole unit and cable and then put it all back again?
And use a cable to the door is not very easy either. My nearest outlet is at least 5 meters away from the door. Too much work!
Back to the drawing board and make it much easier to charge it!
Hi there, thanks for the feedback. Just to clarify, you don't have to take the DP2C off in order to charge it, it's optional. You may plug in the power adapter and use an cable extension to charge the device, and the battery life usually lasts for about 3 months.
They can get their son/daughter/nephew/niece/etc to help
I want you to deliver goods to Thailand.
Hi there, you may refer to the local availability here: www.ezvizlife.com/th/th/wheretobuy
what a butchery of a drilled hole OMG embarrassing...