Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Thank you brother, I did this and it worked like a charm. I was so frustrated because I exported a video FROM davinci and it wouldn´t let me re-edit it on the same program that I exported with!!! But thanks to you I finally could, so much much thanks!
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. And yeah I am tracking the "free" version not working for some and it is for others. They might have also made it free again on accident or it might be region locked. Can't tell because that's all behind MS's corporate doors. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
So much research and just found you video thinking it could help. My Gopro11 films in H265, 10Bit I have the free version of Davinchi Resolve 18.1 and about 12 months ago I ran into the "Media Offline" issue and installed the paid HEVC codec and it fixed the problem in Windows 10 UNTIL TODAY! I only edited a video 5 days ago using this Gopro footage and all was fine, But today, it's gone back to "Media Offline". The HECV codec is still installed and we even reset based on other advice, but not working yet. We have even tried to install the FREE HEVC codec again and Microsoft was coming up with the warning that it's not compatible for this computer. The only changes to this computer seems to be a standard window update and after deleting that, we got the windows explorer preview back, but still won't work in DaVinchi! PLEASE HELP😪 On another note: I have another Windows 10 computer, Davinchi 17 and the HECV codec installed and these H265 & 10 Bit Gopro video seem to work fine, But it's on a laptop and it's not powerful enough to edit and complete videos anymore
I'm curious if one of the updates broke Resolve being able to work on 10 bit. Resolve Studio should be able to do it but I don't know that you'd want to buy it. Any chance you want to run a test and export some of the video as H.264? You can do that with Handbrake (handbrake.fr). Do that and re-import into resolve to see if Resolve can process H.264. That should let us know if it's a specific thing with Resolve and H.265/HEVC. I'm also curious of something about the video got corrupted. Try to open the videos in a different editor or program (such as VLC). If it opens elsewhere, it "should" be good.... Please update me here on what you find in case others have similar issues. =)
Great video, my problem with the "Media Offline" was that I was missing the HEVC codec. Got it from MS store and no more "Media Offline", it worked. :)
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
I spent an hour not paying for it and big frustration. I paid for it and it worked. HEVC 2.1.45.0 didn't work on my pretty new rig. Powershell shows the paid version is 2.0.61933. It works. A buck would have saved me time.
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Man, i just tough this was something locked out of the free davinci resolve version or just my pc being so old (4th gen intel cpu) that it wasnt able to install it, but i just buy it and its done, i can now play back h.365... Thank man, it helped me a lot!
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. Also, if you have issues editing (stuttering due to CPU age), you can grab HANDBRAKE (handbrake.fr) free and convert from H.254 to H.264. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Thank you so much for providing the link. It was driving me insane to not have the H.265 option in Davinci after reinstalling. I installed the codec from the Microsoft store and now it works. 👍
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
@@DungeonsAndDiving I did subscribe because your video was straight and to the point instead of being an advertisement for a costly addin website. Thanks for the help.
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Got AMD card 6700XT --- Record with OSB STUDIO choosing AMD Codec 265 ---- Install both Codec .... Uninstall / Reinstall DaVinci Resolve ...... Same problem ..... Like your video by the way Good explanation
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Yo thanks bro! I have full AMD set of cpu and gpu, so i wasnt sure if it will work - but it did! right when i installed the addon footage in davinci started working properly:D
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Good afternoon. We really need your help. Windows player does not play video with h265 codec. And in Davinci only the audio track is played. I bought this codec from the Microsoft store. And after installation, videos with this codec began to be played only from the iPhone. But with Canon log video in this codec, the player gives an error of incorrect video format, and in Davinci it also continues to play only the Audio track. I watched a lot of videos with a solution to this problem. Installing this codec helps everyone. But it didn’t help me. What do you think could be the reason? My PC: Intel core i5 12600k Asus GeForce Rtx 3060 Dual 12288mb Ddr4 32Gb Ssd 2 Tb
Hey I got an idea about this... check how many bits you're recording video in for your Canon Log. If you're in 8-bit color, we should look deeper. If you're in 10-bit (which I suspect), I believe (I could be wrong) DaVinci FREE version is your limitation and doesn't fully support 10-bit videos. You'll have a couple of options... 1. Buy the paid version. 2. Use a different editor. 3. Use a tool like Handbrake (handbrake.fr) to convert the 10 bit video to 8 bit. **IF** you choose option 3, you're going to lose color information. If that's not a big deal, it is free but will require you to spend the time converting the videos. Let me know what you choose so we can share that info with others that might also run into this issue!! Annddd... If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries.
Also... just saw this video saying you can edit 10-bit in resolve. Check it out and it might also help you out!! ruclips.net/video/RXC9TUnoMzA/видео.html
wont work if your in the uk...it wont let you buy it from microsoft store due to not being able to change the country of origin in the payments section.
That's really weird that MS would stop someone from buying things just because you're in the UK. This package might be locked but you can search the store for it and see if a different one is available in the UK. Otherwise you can use Handbrake (free at handbrake.fr) to convert to H.264 until you get a better solution.
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Before getting into options, can you tell me if you have audio playing when opening inside of Resolve? For possible options: I'd start by uninstalling both Resolve and HEVC. Then install HEVC first, resolve second. Sometimes it doesn't seem to register the HEVC codec if done in the opposite order. Then check if it opens up properly. Second, grab VLC and ensure the video opens up in VLC. It has its own codec but can't share it with other apps. Last option would be to grab Handbrake and convert from H265 to H264, then edit the H264 video.
I'm having an issue right now where I can get the videos to play on VLC but after downloading the HEVC extension from Microsoft, it still says the file type is unsupported. Do you have any ideas on how to fix this?
1. What's the file type (i.e. the extension) 2. What operating system 3. what CPU (if windows, press win-key, then about this computer -> Processor info here) 4. where are you getting the message that it's unsupported? I have a worst case scenario work-around for ya but would like to help you getting HEVC working as it's less time consuming.
@@DungeonsAndDiving I'm on a Winndows 10 system with a Ryzen 5 3600 CPU. The file is a .MP4 and should be a H.265 if my research is correct. I'm getting the unsupported message in both the media player and Movies and TV apps on my system. When I import the files to Davinci it doesn't actually give the the media offline warning, it just gives me the audio form the file.
@@ajstacey723 Ok so to verify the media... open it in VLC and press CTRL-I (that's i as in igloo) then click on the CODEC tab. It should show you in Stream 0 what the codec is. You could try to uninstall the HEVC codec and Resolve.. then reinstall (in order) the codec and then resolve. I've found that sometimes Resolve just didn't realize it could handle it. As a last resort (and more time consuming) you could try to convert the video from HEVC/H.265 to H.264 using Handbrake(handbrake.fr). It's free.. but you have to wait for the conversion before you can edit the resulting video file. BUT it should work and get you editing... just takes more time, which is what I was trying help you guys all avoid... cuz no sense in wasting time!
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. I'd be curious where you live that you have to pay 99cents. I know in the US that we can still get the free version as of July 2023 and it might be regionally blocked. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
So this is frustrating--although your workaround fixed the issue (now Resolve actually detects the media), it's rendering purely on the CPU, not the GPU, and it can not play back in real time. I have a W5500 video card. This works flawlessly on my Mac, I don't understand...
Glad I could help out with one issue. I can't speak to the W5500... assuming its the 2020-ish AMD model? I'm strictly NVIDIA on my pc's (with the exception of 1 of my kids' pc's having AMD cuz it was cheap)> Try the suggestions on this page and let me know: beginnersapproach.com/davinci-resolve-use-gpu-acceleration/ I'd be really curious if that specific GPU supports H.265 in real time.. which could be the issue. As far as it working on your Mac.. well yeah! Apple has built in support natively and ensures all the components support the whole system.
@@DungeonsAndDiving I took it a step further and put said W5500 in my 5,1 Mac Pro, fired up Resolve, and it plays back HEVC just fine... so I have no idea. I'll have to check out the link and see if I can fix it.
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a like and subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Thanks for sharing. My video clips don't have audio tracks. After installation of HEVC codecs, Davinci Resolve still doesn't recognize my clips. Any suggestions and advice. Thank you so much.
I bought the codec. The videos open and play with sound in VLC and Windows media player. Only in DaVinci the audio track of the video is empty, and the playback has no sound. @@DungeonsAndDiving
@@FletcherTime How did you record the video? Is there a chance you have multiple sound channels? That can happen with things like OBS recording multiple audio sources.
i cant see the video just fine but the video has no audio... but when i play the video on my computer it has video and audio.... i can hear davanci resolve just fine, the video just does on import with audio
Hey still having this issue? Have you tried to convert with Handbrake or any other tool? I hoped this could help people avoid wasting time with conversion but it might be a route to try.
@@DungeonsAndDiving Hey I also have the same situation with that guy (No Audio Track and Media Offline in Davinci. But works flawlessly in my pc if I play the vids with vlc) The conversion method does work but its gonna be pretty slow and inefficient for me. I was hoping if there would be any other solutions to this.
@@tsuyakeshi9372 Assuming you're on Windows 10/11... Do a complete removal of both Resolve and the HEVC codecs. Then install the codec first with resolve second. Let me know if it helps.
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a like and subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Yeah, I can't make any sense of it. I was able to get it free for a family member last summer (in the US). I've had people say both ways but mostly that they had to get the $1 version... which isn't a lot and definitely worth buying it instead of wasting hours converting videos with Handbrake.
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
I currently am running into an issue with the free version of davinci resolve on windows and my DOP's footage from a sony fx3. More specificallly, the footage comes in as an mp4 but with only audio and no video. When I've tested it on a Mac with the free version it's fine but I need to be able to edit on my own windows setup. I currently have windows 10 and the HEVC codec installed which the sony fx3 uses but I'm still running into this issue and I don't know if it's just a windows issue?? any help would be apreciated
Did you install the HEVC codec from the windows store? If you're using what came with the sony, it might not be registered to where Resolve can access it. If you ARE using the store version... try uninstalling and reinstalling Resolve. Other people said that worked for them.
@@DungeonsAndDiving yes I am using the windows store version and I also reinstalled Davinci to no avail, I’m going to get my hands on the studio version of davinci as I looked at the supported codecs and it mentions that on windows H.265 can only be supported with the studio version of davinci, I was able to test it on a Mac with the free version of davinci in which case it worked completely fine
@@GrapeSoda1515 I promise you that the FREE Windows HEVC can be used with the FREE version of Resolve. I'm not saying to "not get " Studio if you're going to use the extra features... just don't let the "supported codecs" info fool you. It only means that it supports it right out of the box without any extra setup. The fact that it works on your mac tells me that it's not a corruption issue (which is good!!). The reason it works there is that Apple provides an HEVC codec whereas it doesn't come with Windows by default... assuming that's to do with many older and non-compatible PC's running newer windows versions and would have issues with the HEVC codec. If you wanted to avoid the $295 pricetag, you could also convert the whole video with Handbrake (handbrake.fr) which is a handy AND FREE conversion tool. The only thing is I think it's limited to 8-bit colors so if that's a show stopper, then ignore this suggestion. Let me know if you end up figuring it out so I can share it here as well... or if you just go with Studio. I'm not a pro-editor so I stick with the free stuff... but info is free to share. =) Also.. you might want to check that the Windows Store installed the codec correctly. Try opening the video in another app on your windows pc. I have some scripts I can share with you to fix the Windows Store and your windows install if you need to go that route... I'll post them as replies to this comment.
Script I use to repair WINDOWS STORE... you can paste it line by line into a CMD.EXE window (administrator rights) or put it in a script (.bat) and run it that way: cd %temp% del * cd C:\Windows\WinSxS\ del *pending* net stop wuauserv net stop bits cd C:\Windows\SoftwareDistribution del * net start wuauserv net start bits
Script to ensure your Windows install is good to go.. again run in CMD.EXE with admin or as a script: DISM.exe /Online /Cleanup-image /Restorehealth sfc /scannow
rip the free version doesn't work for me it just tells me it is not compatible with my device and there is no install button. I have a R5 2600 and a 3060. Guess even microsoft is making people buy microtransactions now to edit our own videos. So ridiculous.
Yeah, so the problem is that MS doesn't actually own the codec. They license it from MPEGLA and have to pay royalties to them. Stinks they locked up the free version but $1 isn't a whole lot when it means not having to waste time converting to H.264 and then editing. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Did you try the free version or the paid version? Paid should still be there. Free is free for some, unavailable for others. NO clue why it is like that.
@@slepy5883 I may also have grabbed a copy from one and verified it was identical to the one installed on my machine. The issue is if you don't know how to do that, you run the risk of malware infecting your machine. Additionally, it's software piracy. I'll leave that to you but I do not condone piracy. Also.... RUclips needs to up their reaction game. I wanted a LOL emoji for your post. You'll have to settle for a like.
@@slepy5883 i ran a diff on it against the legitimate version. =) With that said... a lot of people see this video monthly (along with my companion on the subject). I can't in good conscience recommend they all go out and pirate it... 1. legally, 2. most prob don't know anything beyond "scroll to bottom of EULA and click I agree"
@@DungeonsAndDiving yes I can open in other programs. It wont display the video in the thumbnail is the issue I am getting. Happens with h265 both 10bit and 8bit
@@youtubejack IIRC, free version only handles 8bit. I'd be interested if you wouldn't mind converting it with Handbrake (it's free) and then importing the new version... just to see if there's anything else that would be problematic? Additionally, if you haven't, you could try completely uninstalling Resolve and then reinstalling. It seems for some reason it doesn't "see" the codec and that could clear it up. Let me know.. =)
@@youtubejack I'd do a clean reinstall. also, you can look for CCleaner (free as well) and clean the registry with that after uninstalling resolve and BEFORE reinstalling it.
Apple has its own HEVC codec that should already come with your computer if it's new-ish™. BUT it depends on how old your mac is. Also, have you tried to view the videos in other apps (VLC?) or different devices? This would ensure the file isn't corrupted at all. If mp4's are interrupted before finalizing the save, the entire file can be corrupted. Check this article and compare your mac to what the req'ed specs are. support.apple.com/en-us/HT207022
@@luzgopa Maybe! BUT until you do, if you have OSX 10.13 or newer, you can use HANDBRAKE ( handbrake.fr/) to convert from H.265/HEVC to H.264 and still edit the videos. **IF** You shot with 10-bit color, it'll drop down to 8-bit. Otherwise, you can edit the older encoding. Best is.. it's free.
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Awesome. Can you share how you solved the problem in case someone else runs into the same problem? Also, if you haven't, would you mind giving the video a subscription to help others find this video? If not, no worries. Glad I could help you out (however much it was) and happy editing!
LOL What version of Windows are you on? If you're having issues still, you could grab Handbrake (handbrake.fr) and convert to H264. It takes extra time (why I recommend the codec first) but it'll at least get you to a point you're able to edit the videos.
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
LOL Yeah... I'm 100% against piracy not just due to the legal aspect of it... but a LOT of pirated software comes with malware embedded or is not even what you want and JUST the malware. And to be honest, if you paid for a device that can create HEVC videos, is $1 really a problem?
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a like and subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
If you want, we can try a few options.. a few questions first though... 1. Can you watch the video in other programs? 2. What operating system are you on? 3. Do you know the CPU that you're using?
@@DungeonsAndDiving thank you for reaching out. The issue was a weird one, eventually after multiple restarts and reimports it finally worked, I'm not sure what exactly solved it. 1. Yes. And I could watch it in the media pool and had thumbnails not the timeline. But the program monitor always has shown Media offline. 2. Win 11 3. Ryzen 7 5800H, 3060 6GB laptop. So outdated hardware doesn't look to be the culprit.
@@dmytrochaika7570 Of course man.. I'm on watching videos almost daily so I try to help spread my nerd-knowledge... lol.. I'm willing to bet that there might have been a hiccup in the WIndows 11 store. Sometimes it bugs out and after restarts, the cache might clear and it could re-download/re-install the programs. The other option could be a problem with Windows itself. I've got a couple scripts I use at home as a first line of defense. I'll post them individually in replies to this message. They'll be .bat files (windows batch) that you could run as a script OR you could even paste them line by line into Windows command prompt. Feel free to use or disregard.
Fix_store.bat: cd %temp% del * cd C:\Windows\WinSxS\ del *pending* net stop wuauserv net stop bits cd C:\Windows\SoftwareDistribution del * net start wuauserv net start bits
i know this is old video but if you can help me. I hv the i5 processor with win11 and I also bought the HEVC video extension from MS. I have the davinci resolve 18.6 unpaid version. But my clog3 enabled videos of Canon R6 mark ii are not working in davinci resolve. It only shows the audio clip. The video does not run in the win media player as well. But it runs in VLC player. Please help . TIA @DungeonsAndDiving I resolved it by converting the video file with VLC Player. But just to let you know the file size reduces to 5 MB from 120 MB in this case. Which means I am loosing lot of data in the conversion. May be without clog3 it will have more data :( ruclips.net/user/shortsDo78a4OgYf8
Happy to help! I did a quick search for what I suspected... looks like CLog3 uses 10-bit colors, which isn't supported by the free version of Resolve (and I would assume WMP as well). You have a couple options... pay for the full version of resolve, use a different editor, or convert to 8-bit colors (try Handbrake.fr... it can handle 10 and 12 bit colors). Please share what you try in case someone else has the same issue. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
@DungeonsAndDiving I resolved it by converting the video file with VLC Player. But just to let you know the file size reduces to 5 MB from 120 MB in this case. Which means I am loosing lot of data in the conversion. May be without clog3 it will have more data :( ruclips.net/user/shortsDo78a4OgYf8
Happy to help! You're absolutely correct in that the file size will drop with conversion dropping down to 8-bit color... but that's a HUGE drop. Make sure you don't delete your original files.... you can't recover that data if you need it later. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
I am a foreigner with limited English skills, but thanks to this video I was able to solve my media offline problem. I am very grateful to you!
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Thank you brother, I did this and it worked like a charm. I was so frustrated because I exported a video FROM davinci and it wouldn´t let me re-edit it on the same program that I exported with!!!
But thanks to you I finally could, so much much thanks!
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
As of 1/16/23 - Looks like they took down the free version :P
I forked out the 99 cents and it works :D
Thanks for the help!
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. And yeah I am tracking the "free" version not working for some and it is for others. They might have also made it free again on accident or it might be region locked. Can't tell because that's all behind MS's corporate doors. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
So much research and just found you video thinking it could help.
My Gopro11 films in H265, 10Bit
I have the free version of Davinchi Resolve 18.1 and about 12 months ago I ran into the "Media Offline" issue and installed the paid HEVC codec and it fixed the problem in Windows 10
UNTIL TODAY!
I only edited a video 5 days ago using this Gopro footage and all was fine, But today, it's gone back to "Media Offline".
The HECV codec is still installed and we even reset based on other advice, but not working yet.
We have even tried to install the FREE HEVC codec again and Microsoft was coming up with the warning that it's not compatible for this computer.
The only changes to this computer seems to be a standard window update and after deleting that, we got the windows explorer preview back, but still won't work in DaVinchi!
PLEASE HELP😪
On another note: I have another Windows 10 computer, Davinchi 17 and the HECV codec installed and these H265 & 10 Bit Gopro video seem to work fine, But it's on a laptop and it's not powerful enough to edit and complete videos anymore
I'm curious if one of the updates broke Resolve being able to work on 10 bit. Resolve Studio should be able to do it but I don't know that you'd want to buy it. Any chance you want to run a test and export some of the video as H.264? You can do that with Handbrake (handbrake.fr). Do that and re-import into resolve to see if Resolve can process H.264. That should let us know if it's a specific thing with Resolve and H.265/HEVC. I'm also curious of something about the video got corrupted. Try to open the videos in a different editor or program (such as VLC). If it opens elsewhere, it "should" be good.... Please update me here on what you find in case others have similar issues. =)
Great video, my problem with the "Media Offline" was that I was missing the HEVC codec. Got it from MS store and no more "Media Offline", it worked. :)
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
I spent an hour not paying for it and big frustration.
I paid for it and it worked.
HEVC 2.1.45.0 didn't work on my pretty new rig. Powershell shows the paid version is 2.0.61933.
It works. A buck would have saved me time.
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Man, i just tough this was something locked out of the free davinci resolve version or just my pc being so old (4th gen intel cpu) that it wasnt able to install it, but i just buy it and its done, i can now play back h.365... Thank man, it helped me a lot!
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. Also, if you have issues editing (stuttering due to CPU age), you can grab HANDBRAKE (handbrake.fr) free and convert from H.254 to H.264. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Thank you so much for providing the link. It was driving me insane to not have the H.265 option in Davinci after reinstalling. I installed the codec from the Microsoft store and now it works. 👍
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
@@DungeonsAndDiving I did subscribe because your video was straight and to the point instead of being an advertisement for a costly addin website. Thanks for the help.
Anytime man. Just glad others get to benefit from this. Info is free. Unnecessary addons are a scam.
alternative #2 did it for me, omg i was so STRESSED. thank you very much, mwah mwah
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Got AMD card 6700XT --- Record with OSB STUDIO choosing AMD Codec 265 ---- Install both Codec .... Uninstall / Reinstall DaVinci Resolve ...... Same problem ..... Like your video by the way Good explanation
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Yo thanks bro! I have full AMD set of cpu and gpu, so i wasnt sure if it will work - but it did! right when i installed the addon footage in davinci started working properly:D
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Good afternoon. We really need your help. Windows player does not play video with h265 codec. And in Davinci only the audio track is played. I bought this codec from the Microsoft store. And after installation, videos with this codec began to be played only from the iPhone. But with Canon log video in this codec, the player gives an error of incorrect video format, and in Davinci it also continues to play only the Audio track.
I watched a lot of videos with a solution to this problem. Installing this codec helps everyone. But it didn’t help me. What do you think could be the reason?
My PC:
Intel core i5 12600k
Asus GeForce Rtx 3060 Dual 12288mb
Ddr4 32Gb
Ssd 2 Tb
Hey I got an idea about this... check how many bits you're recording video in for your Canon Log. If you're in 8-bit color, we should look deeper. If you're in 10-bit (which I suspect), I believe (I could be wrong) DaVinci FREE version is your limitation and doesn't fully support 10-bit videos. You'll have a couple of options... 1. Buy the paid version. 2. Use a different editor. 3. Use a tool like Handbrake (handbrake.fr) to convert the 10 bit video to 8 bit. **IF** you choose option 3, you're going to lose color information. If that's not a big deal, it is free but will require you to spend the time converting the videos.
Let me know what you choose so we can share that info with others that might also run into this issue!! Annddd... If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries.
Also... just saw this video saying you can edit 10-bit in resolve. Check it out and it might also help you out!!
ruclips.net/video/RXC9TUnoMzA/видео.html
wont work if your in the uk...it wont let you buy it from microsoft store due to not being able to change the country of origin in the payments section.
That's really weird that MS would stop someone from buying things just because you're in the UK. This package might be locked but you can search the store for it and see if a different one is available in the UK. Otherwise you can use Handbrake (free at handbrake.fr) to convert to H.264 until you get a better solution.
Worked on davincie resolve 18 buying that codec pack frome microsoft. Now i can edit GoPro 4k videos. Ty man.
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
I have a RTX 4080 and AMD X5950X i have buy 99 cent doesent work. Free not aviable, what can i do?
Before getting into options, can you tell me if you have audio playing when opening inside of Resolve?
For possible options:
I'd start by uninstalling both Resolve and HEVC. Then install HEVC first, resolve second. Sometimes it doesn't seem to register the HEVC codec if done in the opposite order. Then check if it opens up properly.
Second, grab VLC and ensure the video opens up in VLC. It has its own codec but can't share it with other apps.
Last option would be to grab Handbrake and convert from H265 to H264, then edit the H264 video.
@@DungeonsAndDiving
VLC only laggy and audio :/ I have try first and secound option
I'm having an issue right now where I can get the videos to play on VLC but after downloading the HEVC extension from Microsoft, it still says the file type is unsupported. Do you have any ideas on how to fix this?
1. What's the file type (i.e. the extension)
2. What operating system
3. what CPU (if windows, press win-key, then about this computer -> Processor info here)
4. where are you getting the message that it's unsupported?
I have a worst case scenario work-around for ya but would like to help you getting HEVC working as it's less time consuming.
@@DungeonsAndDiving I'm on a Winndows 10 system with a Ryzen 5 3600 CPU. The file is a .MP4 and should be a H.265 if my research is correct. I'm getting the unsupported message in both the media player and Movies and TV apps on my system. When I import the files to Davinci it doesn't actually give the the media offline warning, it just gives me the audio form the file.
@@ajstacey723 Ok so to verify the media... open it in VLC and press CTRL-I (that's i as in igloo) then click on the CODEC tab. It should show you in Stream 0 what the codec is.
You could try to uninstall the HEVC codec and Resolve.. then reinstall (in order) the codec and then resolve. I've found that sometimes Resolve just didn't realize it could handle it.
As a last resort (and more time consuming) you could try to convert the video from HEVC/H.265 to H.264 using Handbrake(handbrake.fr). It's free.. but you have to wait for the conversion before you can edit the resulting video file. BUT it should work and get you editing... just takes more time, which is what I was trying help you guys all avoid... cuz no sense in wasting time!
@@ajstacey723 BTW your processor and Win10 are NOT the problem. Both support HEVC.
Thx for this...works for me with the 99Cent version....
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. I'd be curious where you live that you have to pay 99cents. I know in the US that we can still get the free version as of July 2023 and it might be regionally blocked. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
So this is frustrating--although your workaround fixed the issue (now Resolve actually detects the media), it's rendering purely on the CPU, not the GPU, and it can not play back in real time. I have a W5500 video card. This works flawlessly on my Mac, I don't understand...
Glad I could help out with one issue. I can't speak to the W5500... assuming its the 2020-ish AMD model? I'm strictly NVIDIA on my pc's (with the exception of 1 of my kids' pc's having AMD cuz it was cheap)>
Try the suggestions on this page and let me know: beginnersapproach.com/davinci-resolve-use-gpu-acceleration/
I'd be really curious if that specific GPU supports H.265 in real time.. which could be the issue. As far as it working on your Mac.. well yeah! Apple has built in support natively and ensures all the components support the whole system.
@@DungeonsAndDiving I took it a step further and put said W5500 in my 5,1 Mac Pro, fired up Resolve, and it plays back HEVC just fine... so I have no idea. I'll have to check out the link and see if I can fix it.
@@thenetworkmystery Let me know how it works out. I'd be happy to share your solution in case anyone else asks. Good luck and happy editing!
You save my day, thank you for your video!
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a like and subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Thanks for sharing. My video clips don't have audio tracks. After installation of HEVC codecs, Davinci Resolve still doesn't recognize my clips. Any suggestions and advice. Thank you so much.
Sorry for the delayed response.. was out of state. You still having this problem?
I am.
@@DungeonsAndDiving
@@FletcherTime Can you open the videos in another program such as VLC? Also, are the videos 8 or 10 bit? What processor do you have?
I bought the codec. The videos open and play with sound in VLC and Windows media player. Only in DaVinci the audio track of the video is empty, and the playback has no sound. @@DungeonsAndDiving
@@FletcherTime How did you record the video? Is there a chance you have multiple sound channels? That can happen with things like OBS recording multiple audio sources.
i cant see the video just fine but the video has no audio... but when i play the video on my computer it has video and audio.... i can hear davanci resolve just fine, the video just does on import with audio
Hey still having this issue? Have you tried to convert with Handbrake or any other tool? I hoped this could help people avoid wasting time with conversion but it might be a route to try.
@@DungeonsAndDiving Hey I also have the same situation with that guy
(No Audio Track and Media Offline in Davinci. But works flawlessly in my pc if I play the vids with vlc)
The conversion method does work but its gonna be pretty slow and inefficient for me. I was hoping if there would be any other solutions to this.
@@tsuyakeshi9372 Assuming you're on Windows 10/11... Do a complete removal of both Resolve and the HEVC codecs. Then install the codec first with resolve second. Let me know if it helps.
Thanks a lot. Still have some issues, but at least, i removed codec correctly, and i can try legit version.
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
@@DungeonsAndDiving sub ok. I decided to pay 1 buck and fixed all my problems. The first euro i gave to microsoft in my entire life. I'm 36yo.
Sic...
Man you saved alot of time for me you are a big hero
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Thank you for the Video. It was really helpful and has solved my problem
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a like and subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Thank you, you helped a lot
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
wow that really work, thank you !!!
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
It's not free anymore, or not in Hungary of Belgium
Yeah, I can't make any sense of it. I was able to get it free for a family member last summer (in the US). I've had people say both ways but mostly that they had to get the $1 version... which isn't a lot and definitely worth buying it instead of wasting hours converting videos with Handbrake.
Thank you
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
I currently am running into an issue with the free version of davinci resolve on windows and my DOP's footage from a sony fx3. More specificallly, the footage comes in as an mp4 but with only audio and no video. When I've tested it on a Mac with the free version it's fine but I need to be able to edit on my own windows setup. I currently have windows 10 and the HEVC codec installed which the sony fx3 uses but I'm still running into this issue and I don't know if it's just a windows issue?? any help would be apreciated
Did you install the HEVC codec from the windows store? If you're using what came with the sony, it might not be registered to where Resolve can access it. If you ARE using the store version... try uninstalling and reinstalling Resolve. Other people said that worked for them.
@@DungeonsAndDiving yes I am using the windows store version and I also reinstalled Davinci to no avail, I’m going to get my hands on the studio version of davinci as I looked at the supported codecs and it mentions that on windows H.265 can only be supported with the studio version of davinci, I was able to test it on a Mac with the free version of davinci in which case it worked completely fine
@@GrapeSoda1515 I promise you that the FREE Windows HEVC can be used with the FREE version of Resolve. I'm not saying to "not get " Studio if you're going to use the extra features... just don't let the "supported codecs" info fool you. It only means that it supports it right out of the box without any extra setup.
The fact that it works on your mac tells me that it's not a corruption issue (which is good!!). The reason it works there is that Apple provides an HEVC codec whereas it doesn't come with Windows by default... assuming that's to do with many older and non-compatible PC's running newer windows versions and would have issues with the HEVC codec.
If you wanted to avoid the $295 pricetag, you could also convert the whole video with Handbrake (handbrake.fr) which is a handy AND FREE conversion tool. The only thing is I think it's limited to 8-bit colors so if that's a show stopper, then ignore this suggestion.
Let me know if you end up figuring it out so I can share it here as well... or if you just go with Studio. I'm not a pro-editor so I stick with the free stuff... but info is free to share. =)
Also.. you might want to check that the Windows Store installed the codec correctly. Try opening the video in another app on your windows pc. I have some scripts I can share with you to fix the Windows Store and your windows install if you need to go that route... I'll post them as replies to this comment.
Script I use to repair WINDOWS STORE... you can paste it line by line into a CMD.EXE window (administrator rights) or put it in a script (.bat) and run it that way:
cd %temp%
del *
cd C:\Windows\WinSxS\
del *pending*
net stop wuauserv
net stop bits
cd C:\Windows\SoftwareDistribution
del *
net start wuauserv
net start bits
Script to ensure your Windows install is good to go.. again run in CMD.EXE with admin or as a script:
DISM.exe /Online /Cleanup-image /Restorehealth
sfc /scannow
rip the free version doesn't work for me it just tells me it is not compatible with my device and there is no install button. I have a R5 2600 and a 3060. Guess even microsoft is making people buy microtransactions now to edit our own videos. So ridiculous.
Yeah, so the problem is that MS doesn't actually own the codec. They license it from MPEGLA and have to pay royalties to them. Stinks they locked up the free version but $1 isn't a whole lot when it means not having to waste time converting to H.264 and then editing. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
the install button is just straight up grayed out for me. maybe they took it off the store?
Did you try the free version or the paid version? Paid should still be there. Free is free for some, unavailable for others. NO clue why it is like that.
@@DungeonsAndDiving I downloaded it off the sketchy website. Haven't gotten hacked yet 🙂
@@slepy5883 I may also have grabbed a copy from one and verified it was identical to the one installed on my machine. The issue is if you don't know how to do that, you run the risk of malware infecting your machine. Additionally, it's software piracy. I'll leave that to you but I do not condone piracy.
Also.... RUclips needs to up their reaction game. I wanted a LOL emoji for your post. You'll have to settle for a like.
@DungeonsandDiving I ram it I'm a vm and scanned it first. The file was safe
@@slepy5883 i ran a diff on it against the legitimate version. =)
With that said... a lot of people see this video monthly (along with my companion on the subject). I can't in good conscience recommend they all go out and pirate it... 1. legally, 2. most prob don't know anything beyond "scroll to bottom of EULA and click I agree"
Doesn’t work on latest davinci resolve free version I tried all things you suggested
You might have a different issue then. Can you open the video in other programs? I'm using updated free version and it works just fine for me.
@@DungeonsAndDiving yes I can open in other programs. It wont display the video in the thumbnail is the issue I am getting. Happens with h265 both 10bit and 8bit
@@youtubejack IIRC, free version only handles 8bit. I'd be interested if you wouldn't mind converting it with Handbrake (it's free) and then importing the new version... just to see if there's anything else that would be problematic? Additionally, if you haven't, you could try completely uninstalling Resolve and then reinstalling. It seems for some reason it doesn't "see" the codec and that could clear it up.
Let me know.. =)
@@DungeonsAndDiving i cannot load anything pictures old avi videos, anything. It wont display thumbnail or in timeline. This software is broken.
@@youtubejack I'd do a clean reinstall. also, you can look for CCleaner (free as well) and clean the registry with that after uninstalling resolve and BEFORE reinstalling it.
And for Mac? Please a solution
Apple has its own HEVC codec that should already come with your computer if it's new-ish™. BUT it depends on how old your mac is.
Also, have you tried to view the videos in other apps (VLC?) or different devices? This would ensure the file isn't corrupted at all. If mp4's are interrupted before finalizing the save, the entire file can be corrupted.
Check this article and compare your mac to what the req'ed specs are.
support.apple.com/en-us/HT207022
@@DungeonsAndDiving thank you so much, I have a very old iMac , maybe it’s time to buy a new :/
@@luzgopa Maybe! BUT until you do, if you have OSX 10.13 or newer, you can use HANDBRAKE ( handbrake.fr/) to convert from H.265/HEVC to H.264 and still edit the videos. **IF** You shot with 10-bit color, it'll drop down to 8-bit. Otherwise, you can edit the older encoding. Best is.. it's free.
@@DungeonsAndDiving thank you
thanks duuuude!
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
could anyone help me on where to get the codec ? thank you
Ohhh try this.. might help out (it showed the price in pounds) apps.microsoft.com/store/detail/hevc-video-extensions/9NMZLZ57R3T7?hl=en-gb&gl=gb
@@DungeonsAndDiving all sorted thank you
Awesome. Can you share how you solved the problem in case someone else runs into the same problem? Also, if you haven't, would you mind giving the video a subscription to help others find this video? If not, no worries. Glad I could help you out (however much it was) and happy editing!
What if this issue happens on a MAC?
Apple has its own HEVC codec. Can you open the video in any other application? (This is just to ensure it's not corrupted).
not working.
Care to elaborate? Cuz if this doesn't work for you, you have a different issue and we might be able to point you in the right direction.
"This app will not work on your device" :) Thanks Microsoft. Billions of dollars and your software is still sh*t.
LOL What version of Windows are you on? If you're having issues still, you could grab Handbrake (handbrake.fr) and convert to H264. It takes extra time (why I recommend the codec first) but it'll at least get you to a point you're able to edit the videos.
thanks!
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
top review gave it a 5 star saying he pirated it lol
LOL Yeah... I'm 100% against piracy not just due to the legal aspect of it... but a LOT of pirated software comes with malware embedded or is not even what you want and JUST the malware. And to be honest, if you paid for a device that can create HEVC videos, is $1 really a problem?
thank you 🔥🔥
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
thank you friend
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a like and subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
Didn't solve the issue
If you want, we can try a few options.. a few questions first though...
1. Can you watch the video in other programs?
2. What operating system are you on?
3. Do you know the CPU that you're using?
@@DungeonsAndDiving thank you for reaching out. The issue was a weird one, eventually after multiple restarts and reimports it finally worked, I'm not sure what exactly solved it.
1. Yes. And I could watch it in the media pool and had thumbnails not the timeline. But the program monitor always has shown Media offline.
2. Win 11
3. Ryzen 7 5800H, 3060 6GB laptop. So outdated hardware doesn't look to be the culprit.
@@dmytrochaika7570 Of course man.. I'm on watching videos almost daily so I try to help spread my nerd-knowledge... lol..
I'm willing to bet that there might have been a hiccup in the WIndows 11 store. Sometimes it bugs out and after restarts, the cache might clear and it could re-download/re-install the programs. The other option could be a problem with Windows itself. I've got a couple scripts I use at home as a first line of defense. I'll post them individually in replies to this message. They'll be .bat files (windows batch) that you could run as a script OR you could even paste them line by line into Windows command prompt. Feel free to use or disregard.
Fix_store.bat:
cd %temp%
del *
cd C:\Windows\WinSxS\
del *pending*
net stop wuauserv
net stop bits
cd C:\Windows\SoftwareDistribution
del *
net start wuauserv
net start bits
Repair_windows.bat:
DISM.exe /Online /Cleanup-image /Restorehealth
sfc /scannow
i know this is old video but if you can help me. I hv the i5 processor with win11 and I also bought the HEVC video extension from MS. I have the davinci resolve 18.6 unpaid version. But my clog3 enabled videos of Canon R6 mark ii are not working in davinci resolve. It only shows the audio clip. The video does not run in the win media player as well. But it runs in VLC player. Please help . TIA
@DungeonsAndDiving I resolved it by converting the video file with VLC Player. But just to let you know the file size reduces to 5 MB from 120 MB in this case. Which means I am loosing lot of data in the conversion. May be without clog3 it will have more data :( ruclips.net/user/shortsDo78a4OgYf8
Happy to help! I did a quick search for what I suspected... looks like CLog3 uses 10-bit colors, which isn't supported by the free version of Resolve (and I would assume WMP as well). You have a couple options... pay for the full version of resolve, use a different editor, or convert to 8-bit colors (try Handbrake.fr... it can handle 10 and 12 bit colors). Please share what you try in case someone else has the same issue. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
@DungeonsAndDiving I resolved it by converting the video file with VLC Player. But just to let you know the file size reduces to 5 MB from 120 MB in this case. Which means I am loosing lot of data in the conversion. May be without clog3 it will have more data :( ruclips.net/user/shortsDo78a4OgYf8
Happy to help! You're absolutely correct in that the file size will drop with conversion dropping down to 8-bit color... but that's a HUGE drop. Make sure you don't delete your original files.... you can't recover that data if you need it later. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!
@@DungeonsAndDiving happily subscribed
@@dineshprasadgupta4625 I really appreciate it. Helps others find this info. Thanks again and happy editing!
thank you
Happy to help! It took a bit to figure out what was really going on since the "media offline" error was not helpful and potentially misleading as to the problem. If you haven't, would you mind giving the video a subscription to help others find this information? If not, no worries. Glad I could help you out and happy editing!