How to remove and replace the battery in your AirTag - Apple Support

Поделиться
HTML-код
  • Опубликовано: 7 июн 2021
  • Follow these easy steps to remove and replace the battery in your AirTag.
    To learn more about this topic visit the following articles:
    How to reset your AirTag: apple.co/3upfGzd
    Set up your AirTag using your iPhone, iPad, or iPod touch: apple.co/3ftuiJH
    Find your keys, wallet, and more with AirTag: apple.co/3oR5Pkx
    Additional Resources:
    Contact Apple Support for AirTag: apple.co/GetSupport
    To subscribe to this channel: / applesupport
    To download the Apple Support app: apple.co/2hFtzIv
    Apple Support on Twitter: / applesupport
  • НаукаНаука

Комментарии • 368

  • @bennymastermind
    @bennymastermind Год назад +306

    Thanks, I find it easier to twist between my palms.

    • @matthew-m
      @matthew-m Год назад +38

      Nothing worked for me until I tried this hahah. Thank you!

    • @johntran505
      @johntran505 Год назад +16

      Godbless I couldn’t for the life of me pull it with my fingers

    • @nick235
      @nick235 11 месяцев назад +5

      Ah thanks for that, just been spending ages trying to get this thing off but using your suggestion it came off pretty much instantly! Top tip!

    • @nick235
      @nick235 11 месяцев назад +8

      @applesupport promote this comment

    • @robertaprice2810
      @robertaprice2810 11 месяцев назад +3

      Thank you so much for that suggestion!!

  • @naveen_red
    @naveen_red 3 года назад +1537

    Letting users to change the battery is the most UN-APPLE thing ever.. LMAO

    • @blackgamer442
      @blackgamer442 3 года назад +62

      The worst is if someone steal your thing he can disable the air tag thanks to that !

    • @mxvia.
      @mxvia. 3 года назад +25

      Show me the charging port on the AirTag.

    • @korbenbutterworth3479
      @korbenbutterworth3479 3 года назад +3

      You used to be able to change the battery on a Mac boot for waterproofing and size reasons they stopped it

    • @channelpolitica1364
      @channelpolitica1364 3 года назад +54

      @@blackgamer442 Well if it was not removable, he could just remove the airtag and chuck it away.

    • @User-cb4jm
      @User-cb4jm 3 года назад +34

      @@blackgamer442 so the thief cannot simply throw the AirTag away or on the ground then? Wouldn’t that have the same effect.
      Except now users don’t have to throw away the product which is such a waste, and what early generation Tiles did.

  • @DeathWaffle
    @DeathWaffle 4 месяца назад +65

    If you have trouble, squish the AirTag like a pancake with both hands and rotate your hands.

    • @GwenGH
      @GwenGH 3 месяца назад +2

      sweaty palms don't help.

    • @jimkafka9356
      @jimkafka9356 3 месяца назад +1

      Great tip, thank you!

  • @twitchster77
    @twitchster77 5 месяцев назад +63

    After much struggle, removing the cover felt like a legit accomplishment! I'm going to need a nap!

  • @echozulualpha
    @echozulualpha Год назад +148

    trying to spin a slippery cover - good one Apple😥

  • @williamgriffin6164
    @williamgriffin6164 8 месяцев назад +41

    I have tried 50 times to twist the cover back on w/no luck, gloves or no gloves! There has to be a better way!

  • @mikemckaydesign
    @mikemckaydesign Год назад +106

    If you have batteries with bitter coating and it isn't working with your airtag, some rubbing with a rag and rubbing alcohol will take it off. Worked like a charm for me

  • @DowntownCanon
    @DowntownCanon Год назад +55

    This is my 2nd replacement. First time came off pretty easily but needed rubber gloves this time for a better grip.

    • @sheriwilson6471
      @sheriwilson6471 Год назад +10

      Thanks for the rubber gloves for a better grip idea!

  • @michaelburt1946
    @michaelburt1946 10 месяцев назад +23

    Funny story. My friend, (in his 70's) was having a problem replacing the battery. I told him to watch this video. He did and was still having problems, so I went over to his house to help. I change his battery in 30 seconds. To my surprise he did not know that you had to take the AirTag OUT OF ITS PROTECTIVE CASE!

  • @arkleston3299
    @arkleston3299 Год назад +17

    I could not rotate the cover with clean dry hands. Needed something grippy. In my case, I had a Theraband (thermoplastic elastomer) from when I did Physical Therapy, and that worked like a charm, pressing and turning with just one thumb. I suppose any latex-like object, e.g., a jar opener pad, would work.

  • @CarlGennaro
    @CarlGennaro 3 года назад +20

    I think good idea to remove battery when you are not using them, I only need them for travel

  • @xiaohutheorangedevon
    @xiaohutheorangedevon Год назад +9

    too slippery cant do it

  • @carlsarazin
    @carlsarazin Год назад +76

    Thank you for this video... The Apple Store in Ottawa just told me that the battery cannot be replaced and that I had to buy a new AirTag... they even told me that if I purchased it less than a year ago... I can bring it back and have it replaced .... Scratching my head here !!!

  • @DragonPhlegm
    @DragonPhlegm 2 месяца назад +6

    I'd rather these things charge using the Watch charger, replacing the battery is such a pain

  • @d.ritzer
    @d.ritzer Год назад +173

    I normally don´t comment, but this was so quick and on point that I really loved it.
    Thanks Apple.

    • @PraveenSrJ01
      @PraveenSrJ01 9 месяцев назад +1

      I comment almost every chance I get..lol

  • @dt1133
    @dt1133 7 месяцев назад +5

    Original battery lasted 1 year and a half. Good!

  • @lilyn.208
    @lilyn.208 2 года назад +51

    its so hard to open and close the actual air tag when replacing the battery 😭😭😭

  • @lmartzke
    @lmartzke Год назад +23

    Thank you! Yours is the third video I watched to open my Air Tag...yours is the only one that I could do!

  • @madscientist8286
    @madscientist8286 Год назад +205

    Huh! That was one of the easiest battery replacements I've every done. Thank you, Apple!

    • @deadaccount6385
      @deadaccount6385 Год назад +22

      How did you get it to twist? Mine won’t twist at all

    • @applesupport
      @applesupport  Год назад +19

      Hey there. We are happy to help when we can. You can find a written and visual instructions on how to get your AirTag open here: s.apple.com/dm3b6p2i1Y
      If you need any additional support you can reach out here: s.apple.com/dm3b6p2i1Y

    • @tigergames1870
      @tigergames1870 Год назад +3

      Mine doesnt work after ive switched the battery.. wasted $30 shame

    • @applesupport
      @applesupport  11 месяцев назад

      Thank you for reaching out. We understand how important it is for your AirTag to work as expected. Let’s see what we can do to help. Have you tested with another known good battery? Also, let’s remove and reinsert the battery again using these steps: s.apple.com/dm4i6T5q2X
      If the issue persists, please reach out to us here: apple.co/GetSupport

  • @dhclean3156
    @dhclean3156 11 месяцев назад +4

    It is not that easy to replace the cover on the airtag Any tips

  • @RAKSAOFFICIAL
    @RAKSAOFFICIAL 3 года назад +5

    Thanks you for your help❤️I can do by myself

  • @sissifan5967
    @sissifan5967 3 месяца назад +3

    After struggling to twist with bare hands, I wore a nitrile glove on one hand, and managed to get a better grip of the slipper back cover.

  • @divisionbell143
    @divisionbell143 Год назад +28

    Am I the only one with an AirTag that just doesn’t want to come off? This isn’t nearly as easy as the video makes it out to be. Maybe give us some kind of textured surface if this is how we are supposed to open them up?

    • @MrsHyperion
      @MrsHyperion Год назад +4

      Press down with both thumbs then twist it to the left. It’s really not that hard.

    • @bdog9889
      @bdog9889 Год назад +4

      I’ve been trying too and I can’t get it off. I’m going to go to the Apple Store today

    • @jim_gates
      @jim_gates Год назад +3

      @@MrsHyperion It's not hard when it works

  • @SergiFerry
    @SergiFerry 3 года назад +58

    nice, now i only need an airtag haha

  • @ShopAddisonLane
    @ShopAddisonLane Год назад +17

    The hell! This is the most infuriating experience. It’s not easy like that at all.

    • @applesupport
      @applesupport  Год назад

      We want you to be able to easily replace your AirTag batteries. If your experience is different from the one outlined in our video, we’d like to learn more. Please reach out to work with our Apple Support team by choosing “AirTag > Power & Battery” here: apple.co/GetSupport

  • @ojorgeilustra
    @ojorgeilustra Год назад +14

    Wow, that was extremally easy and simple! Thanks!

  • @auds7427
    @auds7427 11 месяцев назад +2

    Such easy to follow instructions. thanks for uploading :)

  • @crystocious6715
    @crystocious6715 4 месяца назад +1

    I thought it would be harder but the two thumb method worked instantly! Maybe it’s because the front side is sticky from having taped it to my luggage.
    Tip for anyone struggling: use scotch tape. Either side, just make it sticky.

  • @alexz384
    @alexz384 Год назад +3

    Use double sided tape for those having a hard time like I did.

  • @verltidwell
    @verltidwell 7 месяцев назад +14

    Sadly, it was very difficult to rotate the battery cover on my key chain type of AirTag in order to replace battery. For over 30 minutes I’ve tried the suggested techniques mentioned to push and tried new ways to grip it sufficiently to turn the cover. However, it has not budged. Any other ideas? Maybe a slight design change to better grip the face of the battery cover might help.

    • @marykayscucci6277
      @marykayscucci6277 7 месяцев назад +1

      Had the same issue. I am going to have to go to the apple store and ask them to do it!

    • @shay4068
      @shay4068 7 месяцев назад +1

      Yep I'm having the same exact problem

    • @inspiredlivingllc5588
      @inspiredlivingllc5588 7 месяцев назад +2

      I had the same issue with one of my tags, but not the other. I put a slip resistant jar mat under it and that helped me open the one that was stubborn.

    • @vickiphillips4876
      @vickiphillips4876 6 месяцев назад +3

      Thank you for the tip using a rubber mat . It works otherwise I had the same issue .

  • @Littlecheez17
    @Littlecheez17 3 года назад +3

    That’s helpful!

  • @mike419100
    @mike419100 2 года назад +1

    Thanks for the video!

  • @bitarrabih7587
    @bitarrabih7587 3 года назад +1

    Thank you guys!

  • @andrewshaw1395
    @andrewshaw1395 10 месяцев назад +1

    Is there a way to connect for batteries with bitter coating

  • @JeevanSamagar
    @JeevanSamagar 3 года назад +7

    🔥🔥🔥🔥🔥 These fires came while listening 🎧

  • @luketoler5114
    @luketoler5114 3 года назад +4

    That sound from the air tag should be a Alarm sound for the iPhone

  • @travisstephenson5466
    @travisstephenson5466 8 месяцев назад +6

    Thanks for this tutorial Apple! I appreciate it, this was very simple and made sense for me. It did take me a few tries to twist but I finally got it.

  • @ladyjedi3D
    @ladyjedi3D Год назад +1

    Thanks for the help!

  • @douglasburnside
    @douglasburnside Год назад +21

    I had one that I could *NOT* twist the top to open it. In desperation, I tried putting a line of glue across the stainless steel top, hoping it would dry and give me a ridge I could use for traction. The glue was too thin, started running towards the edge, so I quickly rinsed the glue off the AirTag with hot water. To my surprise, after the water had heated the AirTag the top twisted right off. Perhaps this trick might be useful for others.

    • @TheOnlyMachu
      @TheOnlyMachu Год назад +2

      Omg your the best bro thanks for the advice 🎉

    • @user-mr7ij3bz3z
      @user-mr7ij3bz3z 10 месяцев назад +4

      I am having that problem right now

    • @applesupport
      @applesupport  10 месяцев назад +2

      Hello. If you need more information on replacing the battery in your AirTag, you can reference this article: s.apple.com/dm3b6p2i1Y
      Please also feel free to reach out to us directly if needed: apple.co/GetSupport

  • @Tressant
    @Tressant 3 года назад +4

    Thanks Apple Support!

  • @tanyad3502
    @tanyad3502 Год назад

    Thank you worked perfectly!!!!

  • @tman111195
    @tman111195 Год назад +7

    How about advice on how to open the stubborn ones, I can’t for the life of me open mine.

    • @MrsHyperion
      @MrsHyperion Год назад

      Press down with both thumbs then twist it to the left. It’s really not that hard.

    • @bdog9889
      @bdog9889 Год назад +4

      I’ve been trying for 30 minutes and it literally won’t even spin. My family can’t do it either

    • @georgehowe8195
      @georgehowe8195 Год назад +5

      @@bdog9889 I'd been struggling for a while as well. It finally popped open when I put on a pair of those disposable latex gloves.

  • @mik-3005
    @mik-3005 Год назад

    Thank you it was very easy

  • @113caleb
    @113caleb Год назад +9

    That was really easy to do it’s nice you don’t have to buy a certain kind of battery. You can get one at the grocery store. Makes it really convenient.

  • @aaaaea9268
    @aaaaea9268 3 года назад +1

    One yearly early as mine just arrived 2 days ago, but still good to know

  • @justrelax6166
    @justrelax6166 11 месяцев назад

    how often air tag refresh the location? bcze mine it does every 30-45 min

  • @travissmith5144
    @travissmith5144 Год назад +7

    Awesome! Had it changed in under 30sec.

  • @yogaphilosophyclub5708
    @yogaphilosophyclub5708 3 года назад

    nice vid, but why do you use the Australian SIRI?

  • @JamesBrodski
    @JamesBrodski 9 месяцев назад

    Thanks, it worked!

  • @JB___________
    @JB___________ 3 года назад +1

    Thanks 🙏

  • @TravelTacticianGuy
    @TravelTacticianGuy 3 года назад +258

    I switched from android to iPhone and I m so happy with it never going to switch back to Android

    • @ali_armaan2093
      @ali_armaan2093 3 года назад +6

      Which iPhone have you bought and what about battery life?

    • @canturkcivelek4896
      @canturkcivelek4896 3 года назад +5

      Who cares? (Just kidding 😃)

    • @TravelTacticianGuy
      @TravelTacticianGuy 3 года назад +22

      @@ali_armaan2093 I bought iPhone XR
      I m happy with the battery. It stays day long

    • @john04711
      @john04711 3 года назад +26

      That’s what I did 10 years ago and never switched to android again

    • @madreviolo
      @madreviolo 3 года назад +11

      good choice

  • @VIpoison911
    @VIpoison911 3 месяца назад

    Just did mine’s. Thanks for your video. I really appreciate it!

  • @amo_res9266
    @amo_res9266 2 месяца назад +1

    I’ve been reying to pry it open with a bar for like 10 mins, just to find out you only have to twist it😂

  • @pdodson4942
    @pdodson4942 Месяц назад

    Yes! Thank you!

  • @georgemitchel23
    @georgemitchel23 10 месяцев назад

    This is the way...!!!
    Good job Apple, I'm not a fan of your brand but this is very Consumer friendly 🎉

  • @TophatDude1
    @TophatDude1 3 года назад +1

    Ty so much

  • @sharongroger7818
    @sharongroger7818 2 месяца назад +1

    Try using latex or rubber gloves. It really grips, the fingers do not slip, and you can feel it turn.

  • @whodat3571
    @whodat3571 Год назад +2

    Helpful! Thanks

  • @GAMINGFORLYF
    @GAMINGFORLYF 2 года назад +3

    i know you are reading this comment apple
    AND YOUR PRODUCTS ARE AMAZING!!!!!!!

  • @gabrielleedwards7565
    @gabrielleedwards7565 4 месяца назад

    Ty it worked!

  • @theNecksLevel
    @theNecksLevel Год назад

    Hey why did you guys remove the battery life feature? Too useful?

  • @pagla120
    @pagla120 7 месяцев назад

    Thank you ❤

  • @frankrodriguez8520
    @frankrodriguez8520 9 месяцев назад +1

    Thanks😍

  • @getyounghooned
    @getyounghooned 3 года назад +1

    Cool

  • @azaleaacres
    @azaleaacres Год назад +1

    How long are the batteries supposed to last? I have one that only lasted 6 months 🤨

  • @mayurivijay4761
    @mayurivijay4761 Год назад

    super easy!

  • @XE1FK
    @XE1FK Год назад +1

    mine was stuck, so I pressed on it with my palm and twist it and it came out easily.

  • @heronfree7374
    @heronfree7374 Месяц назад

    Also try way LESS pressure. I was pushing too hard and didn’t even realize the back had come off.
    1. Push down with your two thumbs until you feel the back ‘give’ just a little bit.
    2. Then rotate.
    Should work.
    Don’t push down any harder once it ‘gives’ a little as it won’t make a difference.
    Then it’s only rotational force with your thumbs. Hope that helps :)))

  • @ryanmckim9501
    @ryanmckim9501 3 года назад +1

    Nice

  • @devincutting3198
    @devincutting3198 Год назад +1

    This may be a stupid question, but coming from someone who hasn't used Apple products in years (but is going back to iOS and MacOS in the Fall) do the AirTags send you a notification when the batteries are low or is it a guessing game? How long do the batteries tend to last? I've had other tags before, the Tiles ones and I ended up hating them because the batteries wouldn't last long at all and that's my concern here.

    • @applesupport
      @applesupport  Год назад

      We can help and provide some information.
      The Find My app will show you the AirTag battery percentage. When the battery is very low, you will receive a notification on your iOS device. More information is here: s.apple.com/dm3b6p2i1Y
      If you need more help, reach out here: apple.co/GetSupport

  • @jaiskreno
    @jaiskreno 3 года назад

    so true bestie

  • @ronkline8726
    @ronkline8726 Год назад +10

    About that "bitter coating". I tried a Duracell CR2032 and it did not work. Original Panasonic CR2032 put back in....works. Is the bitter coating on the label of the battery pack? I dug the packaging out of the trash....it indeed shows there a bitter taste.

    • @angelamyers6701
      @angelamyers6701 Год назад +6

      Same here. Should have known it was too good to be true that I could use these leftover Duracells for something else. ALWAYS have to spend more money when it comes to Apple.

    • @myg2956
      @myg2956 Год назад +1

      Been 7mo but try rubbing alcohol

  • @alushi7103
    @alushi7103 Год назад +2

    IPA will dissolve the bitter coating if your new battery does not work

  • @mclauren87
    @mclauren87 Год назад +5

    Am I the only one struggling with this? I can’t turn it. My fingers slide and can’t get grip to turn it. Suggestions?

    • @myg2956
      @myg2956 Год назад +1

      nope same problem here

  • @sheilapress1022
    @sheilapress1022 Год назад +4

    Even easy for someone with arthritis in their hands. Thank you.

  • @Ryan.williams
    @Ryan.williams Год назад +1

    Not compatible with Duracell then as they all have a bitter coating. Never known that with any other product.

  • @shinkansen4521
    @shinkansen4521 Год назад +1

    changed to brand new battery but it doesnt recognize airtag! that sucks what a waste of money!

    • @applesupport
      @applesupport  Год назад +1

      We’re happy to assist you with your concerns.
      The AirTag battery size is CR2032 lithium 3V coin. Batteries with bitterant coatings may not work with your AirTag. Please take a look at the guidance here for more information: s.apple.com/dm4i6T5q2X
      Contact us directly if more help is needed here: apple.co/GetSupport

  • @fearisaliar3
    @fearisaliar3 2 месяца назад

    I was worried abt the kid thing but in the batteries said I can connect it. Hahaha. God thing I got it in like 20 mins 😭 and opening the batteries like 5 mins. Good thing I have patience 🙏

  • @sohaib4775
    @sohaib4775 3 года назад +3

    the good Apple

  • @Clarity-808
    @Clarity-808 Год назад

    Really wish it worked with Duracells coated batteries….

  • @alexanderdeboeck9358
    @alexanderdeboeck9358 2 года назад +3

    This video is gonna be very popular in 1 year

  • @MsMaPoubelle
    @MsMaPoubelle Месяц назад

    so simple, just 2 fingers and it pops up itself

  • @sami1814-
    @sami1814- Год назад +1

    Battery type C2032

  • @noorrajvirk
    @noorrajvirk Год назад +1

    Wondering how long does the battery last, any clue?

    • @applesupport
      @applesupport  Год назад +1

      AirTag is designed to keep going more than a year on a standard battery you can easily replace. Read more here: s.apple.com/dm3O9r3n1u

  • @wrlord
    @wrlord 2 месяца назад

    mine won't budge!

  • @alexanderdiaz2340
    @alexanderdiaz2340 2 года назад +1

    I still can’t do it , it’s hard lmao

  • @twfatal
    @twfatal 2 года назад +1

    The cover isn’t staying on help

  • @kikifranklin
    @kikifranklin Год назад +1

    What kind of batteries should I get?

    • @applesupport
      @applesupport  Год назад +1

      Thanks for reaching out. You would use a CR2032 lithium 3V coin battery. See more about replacing the battery here: s.apple.com/dm4i6T5q2X
      Reach out for more help here: apple.co/GetSupport

  • @Larry-hn9sf
    @Larry-hn9sf Год назад

    worked. sad I had to replace the battery after receiving the airtag 5 days ago!

  • @TheYoungSapling
    @TheYoungSapling Год назад

    God I’m so happy I found this 50 second video instead of some 8 minute garbage of some youtube clown

  • @pftburchell5197
    @pftburchell5197 10 месяцев назад

    Thank you Apple.

  • @tracywatson7368
    @tracywatson7368 Год назад +2

    uh..no. this is crap. This thing is like holding a wet watermelon seed. I've tried setting on a rough surface, on a neoprene pad...how the hell can you get the disc to turn when the whole thing turns. These are crap.

  • @smabacon
    @smabacon 2 года назад +1

    found out the hard way that Duracell branded batteries are not compatible. Annoying

  • @hossamsherif7166
    @hossamsherif7166 3 года назад

    cool

  • @illkillas12
    @illkillas12 5 месяцев назад

    Thats cool never knew you could actually change the battery i almost went to the store to buy another one and throw my old one away 😂

  • @stephaniesellars186
    @stephaniesellars186 Год назад +1

    Half an hour later having tried a number of different tips the back will not move. Apple please make this rechargeable. I now have a useless airtag

  • @clevelandgirl3226
    @clevelandgirl3226 6 месяцев назад

    You will probably need rubber gloves in order to get the tag to turn counterclockwise. And to put it back and close it.

  • @junito1008
    @junito1008 2 месяца назад +1

    I was about to forcibly open my airtag cause I thought that you were supposed to take it to an Apple store and pay $40 to change the battery. 😂

  • @NWCattleCo
    @NWCattleCo Год назад

    That was easy.

  • @AJTravels365
    @AJTravels365 Год назад

    What happens when you replace the battery but it doesn't make a sound and it states AirTag Not Reachable in Find My?

    • @applesupport
      @applesupport  Год назад

      Hi there, we’d like to help out. If the AirTag doesn’t make a sound when replacing the battery then this may indicate that the battery isn’t connected successfully.
      We have some info here that can help: s.apple.com/dm3b6p2i1Y
      “CR2032 batteries with bitterant coatings might not work with AirTag or other battery-powered products, depending on the alignment of the coating in relation to the battery contacts.”
      If you need further help, please reach out to us here: apple.co/GetSupport