12 years ago I was handed an Esteban guitar & asked to practice basic chords and develop bar chording techniques, only having been invited into a best friend's Christian Rock band because of my vocal harmonies. I played guitar somewhat when I was kid, having both an acoustic and later a MIJ St. George electric, but certaintly did not consider myself a guitar player since then. When the band thing happened, our local music store (Roll Over Beethoven, Hesperia CA) was truly instrumental (no pun intended) in helping me learn and grow with the guitar. The owner and staff became mentors and friends, were always encouraging and helpful, a relationship that lasts to this day. Willie, the owner of the shop shared with me that I was an example of why he owns a guitar store, fostering and witnessing growth of those who start from scratch and become players/musicians in their own right. You just can't that kind of mutual benefit from Amazon. Thanks Willie, Nate, and Tom of Roll Over Beethoven! Couldn't have done it without you all!
You guys are just too genuine not to like! Seem like a couple of guys that would be very enjoyable to hang out and share licks with. Glad I found this channel
THIS.................i'm really curious if guitar center had delegated to certain employees that part of their job is assuring all guitars are properly set up. Even a once a week check
Yes!! Doesn’t have to be perfect. Just playable. Also pay some kid or discount lessons for them to walk around and tune guitars. Again tuning doesn’t have to be perfect, just don’t have the strings falling off the guitars like limp noodles.
This is a big one for me. Most independent guitar shops keep them at least some degree of set up and in tune on the rack and the best ones also offer to set it to your specs before you take it home. It can take the majority of guitars from "wow, every guitar in this place must have come from the reject pile" to "wow every guitar in here is pretty darn good how do I pick one?"
@@Thisischrisrao I worked at GC in the mid 2000s... not really. The management was more concerned with us soliciting sales by phone. The better salesmen, such as myself, would actively find the better guitars and do that kind of stuff so we could sell them more easily. Very often we were motivated to do this by the profit margin on a particular instrument as we worked on commission. When we(I) would buy in a used guitar, we(I) would be even more motivated as even if we didn't ultimately make the sale of the piece, we still got a cut because we bought it in. So, in short, it isn't(wasn't) a standard practice, but a good salesman took the initiative to do it anyway. Not only that, but I would very often flat-out refuse to sell garbage to people unless they were adamant that a particular piece of garbage was meant for them. I can't tell you how many times I told a customer that they shouldn't buy a guitar that wasn't worth their $. Not only that, but I would very often reduce a price to get a guitar or amp into the hands of someone who I really wanted to have it.
I'm one of the few who hates mom and pop shops. I was glad when I found GC. The mom and pop shops ( my experience only) have treated me like sh!t when I tried to shop there. One famous Los Angeles shop wouldn't let me use my credit card when I tried to purchase something. The dude actually said "I prefer cash from YOU" I asked "I see by the sticker on the window that you accept CC's" he then said "Yeah, but I rather have cash from YOU so there's no problems". It was obvious to both of us why he didn't want my CC......I haven't stepped foot in a mom and pop since.
Here in North Dakota, every music store seems to only carry bottom of the barrel guitars from brands that nobody wants. I'm not talking about Squire and Epiphone. It's always $100 guitars that they mark up to $300. Then, when nobody buys that stuff and they go out of business, they bitch about the internet and how the community doesn't support local business.
To be a dealer for one of the big brands requires you to carry a certain amount of their inventory. Gibson doesn’t even let you pick which ones. So it’s tough for a mom and pop to get the name brands except perhaps used ones. Some of them get deals through places like Sweetwater where they can get a discount and sell to you for the full price and make like 10 percent. So a lot of their stock is going to be off brands and side stuff like pedals , cases and strings.
You know what turned me off of “mom and pop” stores? I spent my teens and twenties going to little shops only to get the bums rush because they knew some kid didn’t have the money or credit for a decent sale. I’ve asked to play a guitar and was denied. We all know the feeling of just wanting to be around cool gear and daydream but there’s the shop guy pressuring you to kick rocks and he doesn’t want to talk gear with you either. Oh how the turntables...uh. I’m just saying, I wasn’t treated well when they had the chance and now they’re in decline I’m supposed to save them?
Growing up I had a pawnshop down the street with a killer music room. Anytime they had something new he'd call the house so my dad and I would roll over. Old man would nerd out at the gun counter (arthritis took his ability to play) and I'd go to the music room spending hours just jamming. Got to play a few custom shop fenders and gibsons during that time. In hindsight, he had tons of vintage amps (that I'm sure are now sought after) collecting dust I never checked out. Years of that and really only ever bought an epiphone and Rivera amp from the guy. My local one now is legit too. Guy was offering up anything and everything for me to try out. Played a few in-house built teles, les pauls, strats, through a slo100, and their in-house built 18tmb and tweed champ. Whole interaction was just nerding out on equipment. Guy even busted out his personal "not for sale" stuff to play. I teased them for not stocking any jazz iii picks but left with some strings and the tweed champ. They've had a return customer for the past 8 years now. About to have them do a custom tele build for me soon as a matter of fact.
Well you wouldn't want to save your money to buy that guitar you've been dreaming about ready to make your purchase and find some kid at an earlier time dinged it up. I'm 67 years old been driving for 50 years and it ticks me off to have to have an escort to test drive a used car that I could put on my charge card or write a check for. My favorite used car experience was when the dealer tossed me the keys and told me to beat on it....trusting me to drive it alone, I bought that car and put 110K miles on it.
Well you wouldn't want to save your money to buy that guitar you've been dreaming about ready to make your purchase and find some kid at an earlier time dinged it up. I'm 67 years old been driving for 50 years and it ticks me off to have to have an escort to test drive a used car that I could put on my charge card or write a check for. My favorite used car experience was when the dealer tossed me the keys and told me to beat on it....trusting me to drive it alone, I bought that car and put 110K miles on it.
Back in high school I had many cool experiences in music stores--they knew I was serious & I was looking to buy eventually--and they at the very least tolerated me. There were three stores like that. I know that's not everybody's experience, but wanted to share that some of us had positive expereinces.
One thing... Well it involves many things... Us just doing retail basics. Like being in stock. If a place looks bare it sends a bad message to customers. Make sure everything is clearly priced. Don't make anything a mystery. Make sure all everything you carry is displayed. You can't sell it if customers can't see it, and last but totally not least, make sure everything is spotlessly clean and shiny. Nobody wants to shop dirty product in a dirty store
Working in accounts receivable in a large corporation, you’d be surprised how many businesses just forget to pay their bills, or just pay whatever without ever looking at the bill. Or how many businesses are operating on the edge of insolvency
Paying for guitars killed the little shop I worked for in the 1970s. When they tried to get big in the late 80s they did just what you said about buying more without paying for old inventory.
This is true with everything, not only guitar shops sadly. I’m an auto mechanic and I remember working Saturdays and your ‘usual’ guys would come in and it was a place everyone hung out and bullshitted..... Today everything is so impersonal and it’s the new norm.
"Man Smart (Woman Smarter)" by Norman Span (King Radio), first recorded in 1936, a staple of the live repertoire of the Grateful Dead from 1981 to 1995
The staff is everything. Being nice and knowledgeable especially helpful!!! Selection is important, but my local doesn’t carry Gibson and I don’t mind , then again I’m a confessed single coil fender fanboy.
If you’re gonna have guitars available to play at your guitar shop, make them set up decently well at the very least! One of my biggest pet peeves at Guitar Center is 70% of the guitars on the wall are set up like shit... out of tune, too much relief, floyd rose at an angle, etc. when you pick up a guitar for the first time at GC, it’s usually a terrible first impression
We 100% agree there! I will give them that it is tough at GC to keep the amount of guitar they have in great shape but we do agree, make em playable! Thanks for sharing:)
From Leo: Good commentary. Certainly unsound business practice closes some down, but changes in the market accounts for others. I have worked part time in several independent stores over 40 + years. Very thin margins, and expensive overheads. The minimum orders keep getting more expensive. I recently worked at a shop near a college campus. I would spend 45 minutes helping someone test a various products, and give them really good price. While they are standing there, they find it online and brag that they just saved $25 on a $600. purchase. Then two weeks later they bring the thing to you to service warranty, costing the shop time and money. If you tell them to send it back where they got it, they slander you on welp and other sites as "rip offs". I guess I am just old fashioned, good service has value to me, especially if it keeps a store open in my town. I don't know how any independents make it these days.
I own a digital agency and even though it's not a guitar shop, the same rule still applies: PAY YOUR BILLS, as well as pay your best asset: your employees, and cut all other fat/reduce expenses before you consider a loan. Cheers guys, great content!
I have been to guitar shops all over the country. Casino is simply one of the best. The guitar are excellent but it is always the vibe. The people! People drive sales, period! Jonathon spent 30 minutes talking about pedals with me! Baxter witty persona and massive chops is a true gentleman. Sean is great young guy and every has cool hair. The couch is vital to the vibe. Lack of ego and humility is the vibe. Casino make people feel comfortable. This make them want to buy guitars.
I will never forget walking into a famous shop in Santa Monica Ca. I was interested in a black stone pedal. I asked the guy with tattoos and cool hair what make the pedal a hit with people and he snarked, “it fu$&ing sounds good.” I walked out of the store intending to buy and did not! It is all about vibe.
ive wondered about a fairly local store i ve bought some fender/martin/blue ridge stuff from. his big thing was being under advertised price minimums that the manufactures had so he wouldnt do the online thing at all. did lots of lessons/band rentals with the schools. great shop and cheaper than online. you guys have a great website and these vids hopefully pay off with your business equal to the quality of the content here!
There used to be four round my way, now one. PMT. The UK Guitar Centre thing. Most of it was down to rent increases and council tax. The council taxes higher than London
Love this, I live in a small town and really want to make the music scene big again. I want to buy a shop and make it into a guitar/music store - I’d even teach free lessons for those who buy guitars- I want to bring back garage bands, I want to see kids playing on the street corners for change, I want to see happiness and hear what the people have to say.
I'm luck enough to live within 100 miles of Nashville, so I have access to some of the best shops in the world. Just the history and ambience of those shops are worth the trip. Covid has greatly affected the experience at the moment, but I hope that gets better soon. I enjoy more of the grass roots style, old buildings with a historic feel. I have a couple decent local shops, but they just don't have that feel to them, or the inventory. I hope to end up in your area at some point and do some shopping. It would be awesome to meet you guys and see your shop.
You guys are a close enough drive that one of these weekends (4 hour drive), I am coming down to say hi! Had a friend say that Johnathon is a great guy.
Summerville has a music store!?! When I lived there all it had was a pool hall and a Hardee’s. Had to go downtown Chas to Fox Music for an instrument. All that being said the town had some great local musicians. At one of the old churches the elders allowed some guys to practice at the church’s meeting house. It was a beautiful old building. Guys would set up their amps and play on a week night. Allman Brothers, Marshall Tucker, David Bowie...The rest of us would hang out, sneak a beer and listen. It’s where I learned the difference between Vox and Marshall and Les Paul and Stratocaster. These guys were my inspiration to learn guitar. Still learning 45 years later, And most of those guys are still playing.
You just touched on the most important sign that the SC shop was going out of business when you went off on another tangent. Beard guy says, ".. when the owner showed up three weeks later..." You want to survive? Go to work every day!
There's a local shop here in Singapore that is slowly hemorrhaging guitar/amp brands; it's like every other year since 2015 they would lose a major marque, or one of their competitors has picked up the same brand dealership as well. I am in no doubt, even though they have been around for 20 years, they might not last another 10 at the rate they're going. In the past, the people working there always had a bit of a snobby vibe, sales guys (and the owner) would look you up and down and give you attention based on whether or not they felt you were able to afford their wares. It doesn't help that they choose to bring in really random-assed boutique stuff that nobody but the incredibly well-heeled can afford. In recent years, they have been a lot more relaxed and friendly, but they still don't seem to be able to hold onto exclusivity for some of the brands that they were the first to bring into the country. I wish them well; obviously, competition is tighter now with some of the bigger retailers really flexing their muscles, but yet they only really started putting some effort into their website just before Covid hit in march 2020. Time will tell!
RIP Henry Goldrich (Manny's Music). I was fortunate enough to visit the store in 2006. I bought a t-shirt and stole a guitar pick. Standard guitar shop protocol.
Love the High Fidelity screenshot! You guys are great. Rob: Why'd you have to tell her about the store? Barry: Oh, I'm sorry, I didn't know it was classified information. I mean, I know we don't have any customers, but I thought that was a bad thing, not like, a business strategy
I've been to guitar shop that sells a collection of Vintage guitar, but the owner who works the sales floor, doesn't know anything about guitars. No idea how it works, but it's been around for a while.
Hobbyshops are the same and a big factor in both; does the establishment own the building (with or w/o tenants) or rent the space...I find it makes a HUGE difference on survival...
Growing up before GC we had the local mom and pop stores and a Sam Ash or two. Very cool selection, great people, etc. Now most of the mom and pop shops are gone and the level of knowledge from the local GC is lacking. However, I still have one very cool vintage shop here in north jersey that has an excellent staff, great selection and awesome atmosphere. Just wish there was more of them around these days.
Also, some shops loose a ton of business because they treat kids like shit. When I was 15, a shop owner basically threw me out because I asked about the Gretsches he had, which of course were way out of my budget. I bought a lot of instruments over the years, but NOTHING EVER from that shop. It closed a long time ago.
One thing from my experiencing dealing with retail, when you go through the stock of failed retail stores you get the idea why they did go belly up. Usually is filled with old unsold stock. So my advice to guitar shops, don't try to milk the bull market, take the opportunity on the good times to unload the old stock. I can see already most of the stores doing the same mistake and up charging on old stuff to make the most profit, but guess what, the good times will pass and you will keep one having your capital tied in stock you are not going to have to opportunity to sell again before you tank.
Did you talk about pricing? I’m always looking for a great deal. A lot of the smaller shops can’t compete. That’s one of the reasons I purchased a LP from you guys recently. Also because I think you guys are fantastic!
Totally unrelated, but the strip joint in Green River, WY, was located right next door to a store that sold guns, drugs, and liquor. I haven't looked lately, so it may still be that way.
I think that something you overlooked in this session was the value of charisma. You guys exude charisma, and if someone else bought your store, they could not buy that wiht the inventory, and might go broke s a result.
any business is difficult thats why most fail, and there are many factor or reasons but in the end the guy who drives the "checkbook" is the deciding factor [ Baxtor & Wife] Ive seen way to many managers who think they can run a business but until you drive the checkbook you don't have a clue....
I have been in a few guitar shops I wont name around me that don't help you if you don't look like you have money or they dont recognize you. I also went in a guitar center near me and wanted to try a les paul that I could reach, but was not sure if they wanted me grabbing things higher off the wall. When I asked the guy he said "If you can reach it you can try it".... Oh guitar center... I do have one friendly shop near me, they just dont carry much. I try to go there whenever I can.
A few questions - what do you do with unsold inventory , if you are paying your suppliers upfront ? Do you return it for a loss ? and what percentage of your inventory would you estimate , is unsold ?
One of the local m&p shops I go to will write down on a 6x9 printed carbonless invoice pad, yet the sales system runs on an ipad and the receipt I get is itemized. Maybe for the bossman to see in a glace the #s for the day? I'd think the system would spit that info out. I'm going to ask on Monday when I go there. LOL
I think the biggest issue is that it’s so hard to get the gear I want. It forces me to have to go to bigger chain guys. I always shop small if I can though.
Interesting subject considering your web site is worse than guitar centers and I have never been able to find your Reverb store. Put a link in the video description.
My local shop is sadness, I understand as im assuming the demand just isnt here possibly but they carry about 16 new acoustics and will have maybe 7-10 used electrics at any time, of which 6 are always a GIO or strats from companies i never heard off. I did find and bought a Classic Vibe Simon Neil Signature 60's Strat for $275 once tho, i threw my credit card at the owner basically, but its depressing. The closest GC is hour and 20 away so its just what i get. I try to buy picks and strings to support. Thankfully in the 80's a Friendly River Music shop was right across from my house so when it mattered I got to see Charvels and get me a CRATE G40C combo which let to today.
I think my local shop is hurting, owner keeps trying to get me to look at a $2k Mesa Boogie Cali Tweed amp. Every time I’m like cool man, I’m just here for some slinky’s
This is a video I wish my local shops would watch. I've spent a lot of money with a small shop in another state over the last year because of the crappy staff at my local shop. The other shop has really nice and responsive staff and always gives a fair deal. The local shop guy tried to pull some used car salesman non-sense with me on an amp where the price was going to be more tomorrow if I didn't buy today, so I just left.... and came across the new shop that gave me a fair price and didn't jerk me around. I thought the cliquey band guys at the local shop were cool when I was in high school, but now that Im in my 30s and actually have money to buy great stuff I can't stand their pretentious dismissiveness and lack of product knowledge. It sucks because I want to support local, but they're not a charity... they should at least have to earn my business with a base level of kindness and helpfulness. The shop should be more than just the place they get to pretend to be rock stars in. I kinda feel bad for the owners, but I guess they've allowed it to happen by letting turds sit in their punch bowl.
Seriously, I worked at Werlein's in New Orleans. We were the oldest, still operating music retail company in America. Guitar Center came to town. I went to work at Guitar Center when Werlien's closed.
Waynestore67...I remember Werlein's...in New Orleans...I took lessons there when I was 13...! Used to drool over the Les Paul's then...thirty years later got my Dream Guitar...! A good friend of mine used to work there...of course he moved over to Todds in Metairie...!
I wish I lived within driving distance of a really good guitar shop. All we have here is Long & McQuade which is kinda Canada's answer to Guitar Center. There's a few other independent shops but the way the manufacturers run their distribution deals here it's very difficult for them 1) to get the major brands, and 2) they only stock the low and mid tier product. Also I live in a small market and there literally is no vintage gear market here. So you go from shop to shop and everyone has the same guitars on the walls.
I love wildwood but the owner really rubbed me the wrong way after I bought a pretty expensive guitar. He asked me how to say my last name and then said “oh, most last names have been Americanized” And I was just like... okay? Like the way he said it still has me a little puzzled I’m really not sure how to take that
There's a shop round my way that stopped selling the big makes and went acoustic only. The only big make they sell is Martin. No Gibsons or Taylors except second-hand. (They also sell Furch, Guild, Lakewood, Larrivee and a few starter brands. The guy who owns it told me he was doing better than when he sold electrics.)
Before the internet, places like Musicians Friend were sending catalogs out and us small town folks found out that Fender made more than three guitars and that Peavey wasn't the only PA manufacturer. Who knew? Lol
From Leo: The major brands did that, not the shops. The rep would come in with a list and say you have to buy this to stay as a dealer. The list was full of expensive, turkey products that you could not possibly sell. They would then put you on a back order waiting list for the popular products. If you did not sign the ridiculous contract they pulled your dealership, even if you had faithfully represented the brand for 25 years.
It has for sure become a huge player in the game. We as a shop use them everyday but if you are not active online they will take the mom and pop business out unfortunately. Their raised fees are steering some away we’ve found as well so there that as well, maybe a small silver lining:) Thanks a ton for sharing your thoughts!
They mentioned Gentlemens' Clubs...probably not every guy can become a member. You probably have to take tests, with questions such as which wines go with certain entrees, the correct tuxedos to wear to what occasions, etc. You know, you have to be a real gentleman.
I once owned an exotic pet store. We went out of business in 2011. It was fun owning a store but the management side wasn't so fun. our location wasn't the best. It was next to a church. Kids came in and saw our animals. We felt more like a zoo than an actual store. Sad to say but I don't think anyone missed us being gone. Its now a Chinese restaurant tho.
IMO Staff, Staff, Staff.... there's noting worse then going into a guitar shop and having to deal with a non-interested know-it-all... I rather see no guitars on the wall but have an opportunity to talk to a staff member who comes across genuine... that will make me come back just to see if there's guitars on the wall next go around!
Def check out some of the other videos, we have explored that subject a bit. You would be surprised at some of the GC things that have gone on behind the scenes.
When a customer comes in the door with a pocket full of cash and asks a question, but the employee acts like a dick who has something better to do, is a sure fire way to lose customers and go out of business. Yet surprisingly, so many guitar stores have employees who do shit like that.
This still happens today but this was common place back in the mid/late 80s. Lots of guys who worked at my local guitar stores were too cool for school back then. And most of those stores went under when guitar center came to town.
Isn't education a big part of a music store? Maybe I'm wrong but pre-covid every guitar store that Ive seen stick around had a well run teaching program, while the ones without lessons available for a variety of skill levels aren't around anymore?
I hate going into a shop with quality guitars on the wall that have a horrible setup on them, you'd think before they hung them up for sale they'd at least check them out and get them reasonably playable. I understand things can get out of wack during shipping or if they've hung around too long, but don't ask me to spend my hard earned money on a guitar that you tell me you're going to setup for me after I pay you for it.
i know i chuckled when i heard that the mom and pop shop where the owner was a prick the couple times i visited his shop closed. for all i know he just retired though. i know another local shop i've never visited because their website is garbage. it's 'local', but out of the way, and i wanted to browse online before going in. all they have online is links to the brands they carry, but no actual stock.
I think b&m shops should just use Reverb. Something about being a small shop means they’re usually terrible at web design, didn’t hire a pro to build it or got the cheapest build they could. It’s sus as hell and lacking any tools we need, as in reviews, cross posting, price comparison, tracking, shop rating etc.
They do have a Reverb store. I missed out on a beautiful PRS CE24 in Eriza Verde with an amazing top that still haunts me.....I snoozed and I losed, LOL!
@@greasymonkeyguitars9292 Ever since Esty took over Reverb it has become very hard to search for a specific shop on the website. Maybe I’m just going about it wrong, but there used to be a way to specifically search shops, and that doesn’t seem possible at least on the app.
@@charlesbolton8471 You're correct, using the app, I can't find a way to seek out a shop. On the computer, it's on the home page on a banner. You click on the shops link and you're there. You would think the app would have that function....
They fail when they get lazy. We have technology and we know how much an "out of the box" guitar should cost. If you want to have a b&m store or shop you have to charge more. Thats not a problem if you actually make sure the guitars are set up properly and your staff works with the customers to understand the value they are getting vs them buying it online and then having to pay for a setup. The b&m store needs to also make sure they know where the accessories are. If I want to buy a guitar from you and your staff has to wander around in the back for 30 minutes looking for the case and the candy you are probably going to lose the sale to the online store or big box store.
I have decided to never buy anything from the ONLY guitar shop in my area again. They have zero understanding of what customer service is, so i can’t justify paying their prices
Don’t worry she’s still up there:) those guitars in the back aren’t for sale usually. Sometimes we sneak one from the shop on there but that pink one is mine (Baxter’s ) and she will be sticking around for long haul.
@@danielswaim5566 thank you! She is a wonderful guitar that has a bark to match that pretty exterior:) And thanks for noticing she snuck off for a minute. She will be pleased to know she was missed!
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12 years ago I was handed an Esteban guitar & asked to practice basic chords and develop bar chording techniques, only having been invited into a best friend's Christian Rock band because of my vocal harmonies.
I played guitar somewhat when I was kid, having both an acoustic and later a MIJ St. George electric, but certaintly did not consider myself a guitar player since then.
When the band thing happened, our local music store (Roll Over Beethoven, Hesperia CA) was truly instrumental (no pun intended) in helping me learn and grow with the guitar. The owner and staff became mentors and friends, were always encouraging and helpful, a relationship that lasts to this day.
Willie, the owner of the shop shared with me that I was an example of why he owns a guitar store, fostering and witnessing growth of those who start from scratch and become players/musicians in their own right.
You just can't that kind of mutual benefit from Amazon.
Thanks Willie, Nate, and Tom of Roll Over Beethoven! Couldn't have done it without you all!
Having spent years in guitar retail, I love that you guys shout out other shops.
You guys are just too genuine not to like! Seem like a couple of guys that would be very enjoyable to hang out and share licks with. Glad I found this channel
Thanks a ton! We may not be the smartest cats around but we sure love this world here.
Thank you for joining us!
Having guitars that are set up well on the wall. When people come in they want to just pick it up and fall in love.
THIS.................i'm really curious if guitar center had delegated to certain employees that part of their job is assuring all guitars are properly set up. Even a once a week check
Yes!! Doesn’t have to be perfect. Just playable. Also pay some kid or discount lessons for them to walk around and tune guitars. Again tuning doesn’t have to be perfect, just don’t have the strings falling off the guitars like limp noodles.
This is a big one for me. Most independent guitar shops keep them at least some degree of set up and in tune on the rack and the best ones also offer to set it to your specs before you take it home. It can take the majority of guitars from "wow, every guitar in this place must have come from the reject pile" to "wow every guitar in here is pretty darn good how do I pick one?"
@@Thisischrisrao I worked at GC in the mid 2000s... not really. The management was more concerned with us soliciting sales by phone. The better salesmen, such as myself, would actively find the better guitars and do that kind of stuff so we could sell them more easily. Very often we were motivated to do this by the profit margin on a particular instrument as we worked on commission. When we(I) would buy in a used guitar, we(I) would be even more motivated as even if we didn't ultimately make the sale of the piece, we still got a cut because we bought it in. So, in short, it isn't(wasn't) a standard practice, but a good salesman took the initiative to do it anyway. Not only that, but I would very often flat-out refuse to sell garbage to people unless they were adamant that a particular piece of garbage was meant for them. I can't tell you how many times I told a customer that they shouldn't buy a guitar that wasn't worth their $. Not only that, but I would very often reduce a price to get a guitar or amp into the hands of someone who I really wanted to have it.
@@sprontos very interesting, thanks for the info
I'm one of the few who hates mom and pop shops. I was glad when I found GC. The mom and pop shops ( my experience only) have treated me like sh!t when I tried to shop there. One famous Los Angeles shop wouldn't let me use my credit card when I tried to purchase something. The dude actually said "I prefer cash from YOU" I asked "I see by the sticker on the window that you accept CC's" he then said "Yeah, but I rather have cash from YOU so there's no problems". It was obvious to both of us why he didn't want my CC......I haven't stepped foot in a mom and pop since.
I'm lucky enough to be going to the same shop where my father bought his first guitar in the 50's.
Let me guess...Rainbow in Tucson?
Nah, a little shop called Banko's in Ansonia, CT.
@@mikegamby ok. Thought you were one of the posters from Strat Talk who uses the same avatar pic. Cheers!
You are lucky! thats so cool
How is this channel not 10x bigger?
I think the same when a new video comes out. Such a great channel.
Here in North Dakota, every music store seems to only carry bottom of the barrel guitars from brands that nobody wants. I'm not talking about Squire and Epiphone. It's always $100 guitars that they mark up to $300. Then, when nobody buys that stuff and they go out of business, they bitch about the internet and how the community doesn't support local business.
To be a dealer for one of the big brands requires you to carry a certain amount of their inventory. Gibson doesn’t even let you pick which ones. So it’s tough for a mom and pop to get the name brands except perhaps used ones. Some of them get deals through places like Sweetwater where they can get a discount and sell to you for the full price and make like 10 percent. So a lot of their stock is going to be off brands and side stuff like pedals , cases and strings.
You know what turned me off of “mom and pop” stores? I spent my teens and twenties going to little shops only to get the bums rush because they knew some kid didn’t have the money or credit for a decent sale. I’ve asked to play a guitar and was denied. We all know the feeling of just wanting to be around cool gear and daydream but there’s the shop guy pressuring you to kick rocks and he doesn’t want to talk gear with you either.
Oh how the turntables...uh.
I’m just saying, I wasn’t treated well when they had the chance and now they’re in decline I’m supposed to save them?
excellent point.
Growing up I had a pawnshop down the street with a killer music room. Anytime they had something new he'd call the house so my dad and I would roll over. Old man would nerd out at the gun counter (arthritis took his ability to play) and I'd go to the music room spending hours just jamming. Got to play a few custom shop fenders and gibsons during that time. In hindsight, he had tons of vintage amps (that I'm sure are now sought after) collecting dust I never checked out. Years of that and really only ever bought an epiphone and Rivera amp from the guy.
My local one now is legit too. Guy was offering up anything and everything for me to try out. Played a few in-house built teles, les pauls, strats, through a slo100, and their in-house built 18tmb and tweed champ.
Whole interaction was just nerding out on equipment. Guy even busted out his personal "not for sale" stuff to play.
I teased them for not stocking any jazz iii picks but left with some strings and the tweed champ. They've had a return customer for the past 8 years now.
About to have them do a custom tele build for me soon as a matter of fact.
Well you wouldn't want to save your money to buy that guitar you've been dreaming about ready to make your purchase and find some kid at an earlier time dinged it up. I'm 67 years old been driving for 50 years and it ticks me off to have to have an escort to test drive a used car that I could put on my charge card or write a check for. My favorite used car experience was when the dealer tossed me the keys and told me to beat on it....trusting me to drive it alone, I bought that car and put 110K miles on it.
Well you wouldn't want to save your money to buy that guitar you've been dreaming about ready to make your purchase and find some kid at an earlier time dinged it up. I'm 67 years old been driving for 50 years and it ticks me off to have to have an escort to test drive a used car that I could put on my charge card or write a check for. My favorite used car experience was when the dealer tossed me the keys and told me to beat on it....trusting me to drive it alone, I bought that car and put 110K miles on it.
Back in high school I had many cool experiences in music stores--they knew I was serious & I was looking to buy eventually--and they at the very least tolerated me.
There were three stores like that.
I know that's not everybody's experience, but wanted to share that some of us had positive expereinces.
One thing... Well it involves many things... Us just doing retail basics. Like being in stock. If a place looks bare it sends a bad message to customers. Make sure everything is clearly priced. Don't make anything a mystery. Make sure all everything you carry is displayed. You can't sell it if customers can't see it, and last but totally not least, make sure everything is spotlessly clean and shiny. Nobody wants to shop dirty product in a dirty store
Thank you
Working in accounts receivable in a large corporation, you’d be surprised how many businesses just forget to pay their bills, or just pay whatever without ever looking at the bill. Or how many businesses are operating on the edge of insolvency
Paying for guitars killed the little shop I worked for in the 1970s. When they tried to get big in the late 80s they did just what you said about buying more without paying for old inventory.
This is true with everything, not only guitar shops sadly. I’m an auto mechanic and I remember working Saturdays and your ‘usual’ guys would come in and it was a place everyone hung out and bullshitted.....
Today everything is so impersonal and it’s the new norm.
"Man Smart (Woman Smarter)" by Norman Span (King Radio), first recorded in 1936, a staple of the live repertoire of the Grateful Dead from 1981 to 1995
The staff is everything. Being nice and knowledgeable especially helpful!!! Selection is important, but my local doesn’t carry Gibson and I don’t mind , then again I’m a confessed single coil fender fanboy.
GC in Fort Wayne, IN just closed. They were about 4 miles from Sweetwater. Location, Location, Location.
If you’re gonna have guitars available to play at your guitar shop, make them set up decently well at the very least! One of my biggest pet peeves at Guitar Center is 70% of the guitars on the wall are set up like shit... out of tune, too much relief, floyd rose at an angle, etc. when you pick up a guitar for the first time at GC, it’s usually a terrible first impression
We 100% agree there! I will give them that it is tough at GC to keep the amount of guitar they have in great shape but we do agree, make em playable!
Thanks for sharing:)
the Guitar Center price is an out of the box price. not a set up price. that's the trade off.
From Leo: Good commentary. Certainly unsound business practice closes some down, but changes in the market accounts for others. I have worked part time in several independent stores over 40 + years. Very thin margins, and expensive overheads. The minimum orders keep getting more expensive. I recently worked at a shop near a college campus. I would spend 45 minutes helping someone test a various products, and give them really good price. While they are standing there, they find it online and brag that they just saved $25 on a $600. purchase. Then two weeks later they bring the thing to you to service warranty, costing the shop time and money. If you tell them to send it back where they got it, they slander you on welp and other sites as "rip offs". I guess I am just old fashioned, good service has value to me, especially if it keeps a store open in my town. I don't know how any independents make it these days.
I love these shows. Great job guys.
I own a digital agency and even though it's not a guitar shop, the same rule still applies: PAY YOUR BILLS, as well as pay your best asset: your employees, and cut all other fat/reduce expenses before you consider a loan. Cheers guys, great content!
I have been to guitar shops all over the country. Casino is simply one of the best. The guitar are excellent but it is always the vibe. The people! People drive sales, period! Jonathon spent 30 minutes talking about pedals with me! Baxter witty persona and massive chops is a true gentleman. Sean is great young guy and every has cool hair. The couch is vital to the vibe. Lack of ego and humility is the vibe. Casino make people feel comfortable. This make them want to buy guitars.
I will never forget walking into a famous shop in Santa Monica Ca. I was interested in a black stone pedal. I asked the guy with tattoos and cool hair what make the pedal a hit with people and he snarked, “it fu$&ing sounds good.” I walked out of the store intending to buy and did not! It is all about vibe.
ive wondered about a fairly local store i ve bought some fender/martin/blue ridge stuff from. his big thing was being under advertised price minimums that the manufactures had so he wouldnt do the online thing at all. did lots of lessons/band rentals with the schools. great shop and cheaper than online. you guys have a great website and these vids hopefully pay off with your business equal to the quality of the content here!
There used to be four round my way, now one. PMT. The UK Guitar Centre thing. Most of it was down to rent increases and council tax. The council taxes higher than London
Simply brilliant......informative ...funny...daft....your love for guitars shines through....brilliant !
Love this, I live in a small town and really want to make the music scene big again. I want to buy a shop and make it into a guitar/music store - I’d even teach free lessons for those who buy guitars- I want to bring back garage bands, I want to see kids playing on the street corners for change, I want to see happiness and hear what the people have to say.
I'm luck enough to live within 100 miles of Nashville, so I have access to some of the best shops in the world. Just the history and ambience of those shops are worth the trip. Covid has greatly affected the experience at the moment, but I hope that gets better soon. I enjoy more of the grass roots style, old buildings with a historic feel. I have a couple decent local shops, but they just don't have that feel to them, or the inventory. I hope to end up in your area at some point and do some shopping. It would be awesome to meet you guys and see your shop.
I’m about 70 miles from Nashville and I completely agree with you.
You guys are a close enough drive that one of these weekends (4 hour drive), I am coming down to say hi! Had a friend say that Johnathon is a great guy.
Worth the time to visit and find something cool.
Summerville has a music store!?! When I lived there all it had was a pool hall and a Hardee’s. Had to go downtown Chas to Fox Music for an instrument.
All that being said the town had some great local musicians. At one of the old churches the elders allowed some guys to practice at the church’s meeting house. It was a beautiful old building. Guys would set up their amps and play on a week night. Allman Brothers, Marshall Tucker, David Bowie...The rest of us would hang out, sneak a beer and listen. It’s where I learned the difference between Vox and Marshall and Les Paul and Stratocaster. These guys were my inspiration to learn guitar. Still learning 45 years later, And most of those guys are still playing.
You just touched on the most important sign that the SC shop was going out of business when you went off on another tangent. Beard guy says, ".. when the owner showed up three weeks later..." You want to survive? Go to work every day!
I started playing guitar during the pandemic. I can’t wait to go visit a physical store and try stuff out.
There's a local shop here in Singapore that is slowly hemorrhaging guitar/amp brands; it's like every other year since 2015 they would lose a major marque, or one of their competitors has picked up the same brand dealership as well. I am in no doubt, even though they have been around for 20 years, they might not last another 10 at the rate they're going.
In the past, the people working there always had a bit of a snobby vibe, sales guys (and the owner) would look you up and down and give you attention based on whether or not they felt you were able to afford their wares. It doesn't help that they choose to bring in really random-assed boutique stuff that nobody but the incredibly well-heeled can afford.
In recent years, they have been a lot more relaxed and friendly, but they still don't seem to be able to hold onto exclusivity for some of the brands that they were the first to bring into the country. I wish them well; obviously, competition is tighter now with some of the bigger retailers really flexing their muscles, but yet they only really started putting some effort into their website just before Covid hit in march 2020. Time will tell!
“...bringing straws” best job description ever!
I was in the music store that sold Earl Scruggs his first banjo in Shelby 2 weeks ago, it's closing next week
In any retail establishment an acknowledgement or smile upon entering or a thank you when leaving goes a long way in my book.
Not enough "I heart music" coffee cups? Those are just adorable.
Great video! I've unfortunately walked out of a shop or 2 because when I asked for a strat, it was met with "get with the times"
Great video!!! I just put up a video walkthrough of a great local guitar shop on my channel, sadly, now closed.
RIP Henry Goldrich (Manny's Music). I was fortunate enough to visit the store in 2006. I bought a t-shirt and stole a guitar pick. Standard guitar shop protocol.
Love the High Fidelity screenshot! You guys are great.
Rob:
Why'd you have to tell her about the store?
Barry:
Oh, I'm sorry, I didn't know it was classified information. I mean, I know we don't have any customers, but I thought that was a bad thing, not like, a business strategy
OK guys you have your topic for tomorrow’s show! look down below and see the conversation on “when is a guitar considered used?”
That movie was part of my high school experience. I loved it!
I've been to guitar shop that sells a collection of Vintage guitar, but the owner who works the sales floor, doesn't know anything about guitars. No idea how it works, but it's been around for a while.
Hobbyshops are the same and a big factor in both; does the establishment own the building (with or w/o tenants) or rent the space...I find it makes a HUGE difference on survival...
Growing up before GC we had the local mom and pop stores and a Sam Ash or two. Very cool selection, great people, etc. Now most of the mom and pop shops are gone and the level of knowledge from the local GC is lacking. However, I still have one very cool vintage shop here in north jersey that has an excellent staff, great selection and awesome atmosphere. Just wish there was more of them around these days.
Sniper scopes and Fenders... my kind of shop!
Would really love to hear more about how you both at different times hired one another.
Also, some shops loose a ton of business because they treat kids like shit. When I was 15, a shop owner basically threw me out because I asked about the Gretsches he had, which of course were way out of my budget. I bought a lot of instruments over the years, but NOTHING EVER from that shop. It closed a long time ago.
Such excellent content, you two really bounce off each other well!!
Lower the minimum buy in for the major brands that people actually wanna buy and guitar shops won't fail..
yes indeed.
One thing from my experiencing dealing with retail, when you go through the stock of failed retail stores you get the idea why they did go belly up. Usually is filled with old unsold stock. So my advice to guitar shops, don't try to milk the bull market, take the opportunity on the good times to unload the old stock.
I can see already most of the stores doing the same mistake and up charging on old stuff to make the most profit, but guess what, the good times will pass and you will keep one having your capital tied in stock you are not going to have to opportunity to sell again before you tank.
Did you talk about pricing? I’m always looking for a great deal. A lot of the smaller shops can’t compete. That’s one of the reasons I purchased a LP from you guys recently. Also because I think you guys are fantastic!
man im so glad y'all are kevin smith fans. clerks is my favorite movie haha and jay and silent bob strike back is so dumb but i love it so much
Totally unrelated, but the strip joint in Green River, WY, was located right next door to a store that sold guns, drugs, and liquor. I haven't looked lately, so it may still be that way.
Three’s Company and Bosom Buddies were awesome!
Love that:)
I think that something you overlooked in this session was the value of charisma. You guys exude charisma, and if someone else bought your store, they could not buy that wiht the inventory, and might go broke s a result.
any business is difficult thats why most fail, and there are many factor or reasons but in the end the guy who drives the "checkbook" is the deciding factor [ Baxtor & Wife] Ive seen way to many managers who think they can run a business but until you drive the checkbook you don't have a clue....
I have been in a few guitar shops I wont name around me that don't help you if you don't look like you have money or they dont recognize you. I also went in a guitar center near me and wanted to try a les paul that I could reach, but was not sure if they wanted me grabbing things higher off the wall. When I asked the guy he said "If you can reach it you can try it".... Oh guitar center... I do have one friendly shop near me, they just dont carry much. I try to go there whenever I can.
A few questions - what do you do with unsold inventory , if you are paying your suppliers upfront ?
Do you return it for a loss ? and what percentage of your inventory would you estimate , is unsold ?
This was very informative. Keep up the good work! Butter Low!
If y'all could photoshop your faces onto a Jay and Silent Bob movie poster, autograph it and send it my way that'd be great 🤣💯
Dude that would be a hilarious mash up for a shirt
@@michaelgriffin5304 my thoughts exactly haha
Taylor and Fender......you guys carry the best!
One of the local m&p shops I go to will write down on a 6x9 printed carbonless invoice pad, yet the sales system runs on an ipad and the receipt I get is itemized. Maybe for the bossman to see in a glace the #s for the day? I'd think the system would spit that info out. I'm going to ask on Monday when I go there. LOL
I think the biggest issue is that it’s so hard to get the gear I want. It forces me to have to go to bigger chain guys. I always shop small if I can though.
Interesting subject considering your web site is worse than guitar centers and I have never been able to find your Reverb store. Put a link in the video description.
"How do you sleep at night?" "Very well."
Awesome show guys !
My local shop is sadness, I understand as im assuming the demand just isnt here possibly but they carry about 16 new acoustics and will have maybe 7-10 used electrics at any time, of which 6 are always a GIO or strats from companies i never heard off. I did find and bought a Classic Vibe Simon Neil Signature 60's Strat for $275 once tho, i threw my credit card at the owner basically, but its depressing. The closest GC is hour and 20 away so its just what i get. I try to buy picks and strings to support. Thankfully in the 80's a Friendly River Music shop was right across from my house so when it mattered I got to see Charvels and get me a CRATE G40C combo which let to today.
I think my local shop is hurting, owner keeps trying to get me to look at a $2k Mesa Boogie Cali Tweed amp.
Every time I’m like cool man, I’m just here for some slinky’s
Nice video!
Can you guys do one talking about tube amp harmonics? I’ve recently heard that term
This is a video I wish my local shops would watch. I've spent a lot of money with a small shop in another state over the last year because of the crappy staff at my local shop. The other shop has really nice and responsive staff and always gives a fair deal. The local shop guy tried to pull some used car salesman non-sense with me on an amp where the price was going to be more tomorrow if I didn't buy today, so I just left.... and came across the new shop that gave me a fair price and didn't jerk me around. I thought the cliquey band guys at the local shop were cool when I was in high school, but now that Im in my 30s and actually have money to buy great stuff I can't stand their pretentious dismissiveness and lack of product knowledge. It sucks because I want to support local, but they're not a charity... they should at least have to earn my business with a base level of kindness and helpfulness. The shop should be more than just the place they get to pretend to be rock stars in. I kinda feel bad for the owners, but I guess they've allowed it to happen by letting turds sit in their punch bowl.
I'm curious how do you guys feel about carrying more budget brands like Squier, Epiphone, etc? Is the QC just too crazy to carry those guitars?
Good question.
Seriously, I worked at Werlein's in New Orleans. We were the oldest, still operating music retail company in America. Guitar Center came to town. I went to work at Guitar Center when Werlien's closed.
Waynestore67...I remember Werlein's...in New Orleans...I took lessons there when I was 13...! Used to drool over the Les Paul's then...thirty years later got my Dream Guitar...! A good friend of mine used to work there...of course he moved over to Todds in Metairie...!
I wish I lived within driving distance of a really good guitar shop. All we have here is Long & McQuade which is kinda Canada's answer to Guitar Center. There's a few other independent shops but the way the manufacturers run their distribution deals here it's very difficult for them 1) to get the major brands, and 2) they only stock the low and mid tier product. Also I live in a small market and there literally is no vintage gear market here. So you go from shop to shop and everyone has the same guitars on the walls.
Where do you live in Canada 🍁?
@@astrohartley1439 Manitoba
I love wildwood but the owner really rubbed me the wrong way after I bought a pretty expensive guitar. He asked me how to say my last name and then said “oh, most last names have been Americanized”
And I was just like... okay?
Like the way he said it still has me a little puzzled I’m really not sure how to take that
When Sam Ash came into New York dozens of small shops slowly died on the vine. A few survived but they couldn't afford the Gibson and fender deals.
There's a shop round my way that stopped selling the big makes and went acoustic only. The only big make they sell is Martin. No Gibsons or Taylors except second-hand. (They also sell Furch, Guild, Lakewood, Larrivee and a few starter brands. The guy who owns it told me he was doing better than when he sold electrics.)
I live in Summerville! Shout out my dude!
Ok... I had a suggestion.... the mall where the rent is cheaper. Plenty of space, the old JCrew store ⚓️
And yet the corporate zombie Guitar Center is the one to get the chest paddles...
Before the internet, places like Musicians Friend were sending catalogs out and us small town folks found out that Fender made more than three guitars and that Peavey wasn't the only PA manufacturer. Who knew? Lol
If I won a multi-million dollar lottery I'd open a guitar store because I'd need to have a huge business loss tax write-off.
I hope there'll always be guitar shops scattered throughout the land. It's a crap shoot buying one online.
Jon's old guitar store sounds like a comic shop I used to go to. Lol. It was almost the same exact situation toward the end there. Lol kinda sad
The music school I went to was across the street from Deja Vu. Pretty sure lots of tuition was spent there.
Sorry about that, I got distracted. For guitar shops I think business hours matter and for online I think quick responses to inquiries are important.
Should Guitar shops have lesson Rooms or practice space to rent out?
My local shops used to be good about 10-15 years ago, but now neither of them carry any major brands and only have cheapo import guitars.
From Leo: The major brands did that, not the shops. The rep would come in with a list and say you have to buy this to stay as a dealer. The list was full of expensive, turkey products that you could not possibly sell. They would then put you on a back order waiting list for the popular products. If you did not sign the ridiculous contract they pulled your dealership, even if you had faithfully represented the brand for 25 years.
Reverb has taken over for the mom and pop's shop of yesteryear.
It has for sure become a huge player in the game. We as a shop use them everyday but if you are not active online they will take the mom and pop business out unfortunately. Their raised fees are steering some away we’ve found as well so there that as well, maybe a small silver lining:)
Thanks a ton for sharing your thoughts!
They mentioned Gentlemens' Clubs...probably not every guy can become a member. You probably have to take tests, with questions such as which wines go with certain entrees, the correct tuxedos to wear to what occasions, etc. You know, you have to be a real gentleman.
Hi, what is that red Jazzmaster behind you guys? You guys rock :)
I once owned an exotic pet store. We went out of business in 2011. It was fun owning a store but the management side wasn't so fun. our location wasn't the best. It was next to a church. Kids came in and saw our animals. We felt more like a zoo than an actual store. Sad to say but I don't think anyone missed us being gone. Its now a Chinese restaurant tho.
IMO Staff, Staff, Staff.... there's noting worse then going into a guitar shop and having to deal with a non-interested know-it-all... I rather see no guitars on the wall but have an opportunity to talk to a staff member who comes across genuine... that will make me come back just to see if there's guitars on the wall next go around!
Why, in a year of record guitar sales, did Guitar Center go under? That's a topic to explore.
Def check out some of the other videos, we have explored that subject a bit. You would be surprised at some of the GC things that have gone on behind the scenes.
When a customer comes in the door with a pocket full of cash and asks a question, but the employee acts like a dick who has something better to do, is a sure fire way to lose customers and go out of business. Yet surprisingly, so many guitar stores have employees who do shit like that.
This still happens today but this was common place back in the mid/late 80s. Lots of guys who worked at my local guitar stores were too cool for school back then. And most of those stores went under when guitar center came to town.
Hopefully that is changing across the board as competition drives everyone to a better spot. Thanks a ton for sharing!
Isn't education a big part of a music store? Maybe I'm wrong but pre-covid every guitar store that Ive seen stick around had a well run teaching program, while the ones without lessons available for a variety of skill levels aren't around anymore?
I hate going into a shop with quality guitars on the wall that have a horrible setup on them, you'd think before they hung them up for sale they'd at least check them out and get them reasonably playable. I understand things can get out of wack during shipping or if they've hung around too long, but don't ask me to spend my hard earned money on a guitar that you tell me you're going to setup for me after I pay you for it.
i know i chuckled when i heard that the mom and pop shop where the owner was a prick the couple times i visited his shop closed. for all i know he just retired though.
i know another local shop i've never visited because their website is garbage. it's 'local', but out of the way, and i wanted to browse online before going in. all they have online is links to the brands they carry, but no actual stock.
I think b&m shops should just use Reverb. Something about being a small shop means they’re usually terrible at web design, didn’t hire a pro to build it or got the cheapest build they could. It’s sus as hell and lacking any tools we need, as in reviews, cross posting, price comparison, tracking, shop rating etc.
Do you guys sell anything through reverb or is it strictly from your website? Just curious how you market your online products.
I believe that they use both.
They do have a Reverb store. I missed out on a beautiful PRS CE24 in Eriza Verde with an amazing top that still haunts me.....I snoozed and I losed, LOL!
@@greasymonkeyguitars9292
Ever since Esty took over Reverb it has become very hard to search for a specific shop on the website. Maybe I’m just going about it wrong, but there used to be a way to specifically search shops, and that doesn’t seem possible at least on the app.
@@charlesbolton8471 You're correct, using the app, I can't find a way to seek out a shop. On the computer, it's on the home page on a banner. You click on the shops link and you're there. You would think the app would have that function....
They fail when they get lazy. We have technology and we know how much an "out of the box" guitar should cost. If you want to have a b&m store or shop you have to charge more. Thats not a problem if you actually make sure the guitars are set up properly and your staff works with the customers to understand the value they are getting vs them buying it online and then having to pay for a setup. The b&m store needs to also make sure they know where the accessories are. If I want to buy a guitar from you and your staff has to wander around in the back for 30 minutes looking for the case and the candy you are probably going to lose the sale to the online store or big box store.
I have decided to never buy anything from the ONLY guitar shop in my area again. They have zero understanding of what customer service is, so i can’t justify paying their prices
Did you guys sell that pink Tele?
Don’t worry she’s still up there:) those guitars in the back aren’t for sale usually. Sometimes we sneak one from the shop on there but that pink one is mine (Baxter’s ) and she will be sticking around for long haul.
@@CasinoGuitars She's a beaut.
@@danielswaim5566 thank you! She is a wonderful guitar that has a bark to match that pretty exterior:)
And thanks for noticing she snuck off for a minute. She will be pleased to know she was missed!
My B.S. detector went haywire when you said "I've never been in there".