How to Master a Commercial Cleaning Walkthrough: Questions to Ask and What You Need to Set a Price
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- Опубликовано: 28 ноя 2023
- Join Matt and Greg in the OctoClean podcast #5 where they discuss the art of mastering a commercial cleaning walkthrough. Learn the essential questions to ask and the key factors required to accurately set prices for your services. This critical step is important in not just offering competitive rates, but also in building sustainable business growth over time.
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This is one of the most valuable channels I’ve seen on the subject matter. Very transparent and packed with experience-based information. Thank you.
Great to hear!
The most informative and adequate channel not just about cleaning business, but these principles and strategies you can use in any type of business or even working for yourself! Amazing job, guys, pleasure to listen and to learn from you !
Thank you, we really appreciate your kind words!
Great information thank you
Wow you guys are great!!!
When employees call out for work. Do you guys send supervisors or team leads? To clean the facilities how did you guys incorporate a team lead or supervisor and when did you think it was a good time to hire one? And what will be his task when an employee doesn't call out? And does he get paid for gas for driving to all the different facilities? or is it included in his pay
Yes, the lead would cover in the event that someone calls out. The decision to hire a team lead will come when you are tired of going out and covering for other people yourself. In a perfect world, when they are not covering for callouts, they will train employees and perform quality assurance inspections. You can also upsell so they do additional work in the buildings. There's two ways of handling gas. You can offer a stipend that is automatically applied to your employee's paycheck or get an app that tracks mileage and pay an amount of your choice per mile. Hope this helps! Thanks for commenting, Lorenzo!
Thank you for the precious information
Excellent vid
Thanks for watching!
Excellent video guys
Glad you enjoyed it!
mate this is awesome ive just bought a cleaning company after running a Contruction business for say 7 years, im familiar with how important the little details are during meetings to close clients thank you for these industry based tips, second video into your channel and can tell no doubt you know what you're on about.
Thank you for sharing! We're grateful for your kind words.
Thanks, Tristan! And congrats on starting your cleaning business. We're wishing you much success and are glad you found our channel. We appreciate the support!
Always great videos! How do you find out how much to charge per hour? Im at $45/hr and i rarely loose a bid! But, i have heard this is too much per hour. I dont really know what to go by
Thanks! Have you seen this video? ruclips.net/video/SXNq_81x8SY/видео.htmlsi=ykXTlCPfOrevIqzZ Matt explains how to determine your hourly rate at about 4:20
hey this question is off topic to the video but I wanted to ask from where you guys source your Waxie solsta cleaning solution because It would appear the averagage user cant buy they're product. Do I have to become a member of some sort? Im looking to buying chemical as well as a solution dilution control dispensor. Any advice?
Hi, thanks for your question! To get started with Waxie, you just need to contact their sales department. They can get you set up with an account. You can call in or use this link (info.waxie.com/get-started). You will have the opportunity to negotiate price based on how much product you will be ordering. Don't forget to let them know we sent you! This will hopefully help us to get a deal going for our subscribers if they see we are bringing them traffic. Thanks, again!
Thanks for answering my questions in the video about throwing out a price during the walkthrough. I’m a little confused tho because in the video on how to close deals you say “if you don’t talk about money you will fail”
Of course! Matt does say that in the How to Close a Deal video, but he isn't talking exclusively about the walkthrough. He mean that you need to discuss price beyond just asking what the budget is, and that could be during the walkthrough or more likely when you send your proposal after. It all depends on what makes sense to the conversations you are having with your prospect. Also, if you ask qualifying questions in the initial call you'll eliminate most people who don't fit your budget from the start. Thanks for all your comments! We appreciate you watching our videos!
thanks! and he did say my name right the first time. Chunto. Like chump but chunt, with an O at the end...lol@@OctoClean
What is the calculation app that you mentioned in the video?
The app is still in progress, but you'll hear it here first when it is available!
Should I ask a commercial company for full payment upfront or a percentage of the total amount before I start my service
We charge on a monthly basis and don't begin collecting payment until a month after service has begun, but there are a few people who've commented that they charge in advance. It really is up to you and how much reserves you have in the bank.
Do you use any apps for quality assurance?
In our recent live stream Greg talked about Orange QC, which is the app we use for Q.A.'s. The live stream is available to members if you are interested in watching.
I have been in sales for a year and I have had experience of cleaning at previous roles, and currently taking online training courses to enhance my knowledge, I have my business plan all ready and start up money saved up however I am 20 years old do you think this will hinder me when going into the walkthrough stage?
Hey, Miles! Congrats! Matt and Greg were even younger when they began working in this industry going door to door. You've go this! Don't worry about your age, just focus on what you can do to fix your prospects' problems.
@@OctoClean Thanks for the advice much appreciated. By the way do you guys sell any sort of courses?
We are currently working on courses right now and will be launching our training cards online before the end of the year. We're beginning to offer one-on-one consulting with Matt. Is this something you're interested in? I can send over a booking link.
"Gary" is a keeper! For training, don't forget ISSA offers some excellent online courses.
Yes they do! Thanks as always!
haha you guys are great! lol
🙏
Nice wig
He looks like a wrestler from the 1980's! LOL :)
Lol!
Matt looks like a Pink Floyd guy
Does Gary’s wife have great hair too?
She does! Hi, Leeann!
Great stuff thanks for sharing these gems. 💎 🧹
Thank you for watching and commenting! 💚