"Make sure you look at the address". Wow, that's some Postal Special Forces advanced training right there. You can't be expected to just _know_ this stuff. Impressive.
You make one huge mistake, here. It is essential to visually check the adress. The moment you stop seriously looking at the adress, errors are bound to slip in. Yes, it sounds silly, but it is essential.
The even more advanced training is to mention that the letters have to be put through the letterbox; that's something that we couldn't possibly figure out for ourselves.
Try to read it in the morning while you sorting 5000 letters , then prep your frame once reading similar addresses for 2hrs, and deliver them for 4.5 hrs when they are looking similar, and addresses in UK are the same all over the country, e.g. Manchester road, London road is everywhere , Brighton road, and other roads not named properly. Only postcode gives you a chance to find proper address, and when even it is failed you can only trust on your postman who knows by the names where and who is living!
Not all members of management, I started with the G.P.O. in 1965 and progressed to a "big fish in a small pool" I was not a wanker of a manager, I knew the system and if you did as was expected, it wasn't rocket science. They must have employed a lot of dimbos after I left.
Jack Lawson - I can well believe that pal. They want a part-time workforce and will stop at nothing to get rid of full-time staff, it seems the union can't or won't do anything about it
My dad did too. Told me how bad management was. Postmen used to just sit and bang on the tables when management told them to do things and they burnt mail at one point. That was back in the 80s to be fair. He was eventually sacked for punching his manager haha.
Worked for royal mail for 5 years , in that time they went from 2 deliveries a day to 1. meant to make for a better service , but all it did was make some businesses got their mail at 3 in the afternoon instead of 8 am. Royal mail cut overtime rates, because they thought Posties were doing their overtime to quick, so didn't deserve the. 4 hours overtime for covering half an 8 hour shift , instead they were paid 2 1/2 hours for covering do 4 hours work. Moral was crap, customers were pissed off with the slower service.the management have no idea . You have local office managers struggling to put through unworkable schedules and work loads. And as for that horses ass Dr Pirie ,in the 90's before all these changes took place the mail in the U.K. was recognised as one of the best in the world. See the management in the 90's saw a postie who was meant to Finnish his walk at 2pm , Finnish his route , or walk at 12:30, so he couldn't have enough work. No no, the postie came an hour early , worked through 1/2 lunch break,so as he could start his overtime early, that and the fact that an experienced mailman knew his walk , and his customers.Upper management decided to cut overtime, cut out a delivery a day , go from a 5 day week ,to a 4 day week , to a 5 day week, 7&1/2 day to a 10 hour day , back to a 8 day , W.T. F.. This is progress, this is modernisation according to Dr Pixie. Basically they took efficient well oiled machine ,the Post Office of the 90s , and fixed something that wasn't broken. In the 90's you had next day delivery , now you have parcels sitting at a delivery office for a week. Nuff said.
I work for Royal Mail and am not really surprised that this type of stuff goes on in some areas of the country. Agency staff are not trained adequately due to pressures applied by managers who are being pressured from above to ensure that mails go out the door for delivery no matter what. In the over two decades that I have worked for Royal Mail I have only come across a couple of bad apples... Which you will get in any society/workforce. They were found out,sacked and arrested. I am proud to be a Royal Mail worker and set high standards with anyone I work with (we work in duel vans/two people) as I like that sense of job satisfaction.
Im a US Postman, we have those bags also that we put damaged mail in, we call them "body bags". a lot of people don't understand that the machines are usually the culprits in tearing open the mail.
I have to say this London based dispatches greatly highlights serious problems with these offices. However a lot of decent hard working people such as myself and my colleagues elsewhere refuse to be tarnished with that brush. For example those letters and parcels were delivered to the dispatch offices on time for a postman to deliver them. Management interfere with work practice in order to maximise productivity in those offices without listening to the postman and women. If a 10 hour round takes 10 hours it can't be done effectively in 8 period, should they run?!
in the past i have seen posties out in 10 foot snow drift in 1976 bad winter the papper lads doing the same they got there post delivered my hats of to them
im a postie and i think it varies from offices. some go out in the snow but others dont. my office dont go out in the snow due to an accident someone had when she slipped and hit her head. she almost died and was airlifted to hospital. she still works as a postie but now has lost her sence of smell and taste
what do people expect you hire a bunch of agency workers because you don't want to pay your staff a proper wage or give them a decent contract you don't train them you don't look after them you don't motivate them and you cut back on security and management to oversee them. Meanwhile you have numerous upper levels of management being paid 10 to 20 times what the average operative earns who are spread out through regional offices rarely visiting or checking up on the many sorting offices. Added to that some quite frankly dubious or incompetent recruitment agencies who won't be on site to manage any of the workers or are easily contactable in some cases screwing up their workers wages. I would say the cost of postage need to be raised if it wasn't for incompetent management.
This is pretty much bang on. There are a lot of racist comments on this video that are missing the point entirely, they seem to think foreigners are the problem but in reality it doesn't matter whether your employees are Indian or Polish or British, if you treat them like shit then they will respond in kind. The moment Royal Mail became privatised it was inevitable that things would go down the toilet, because it shifted from a company that was there to provide a service to one that was motivated solely by profit, and the easiest way to achieve that is to cut corners. They literally hired someone who had already done a pretty good job of trying to ruin Canadas postal service, so they knew exactly what they were doing. The decision to sell Royal Mail off was made by and for a small minority who made a fortune out of the deal, and the joke of a service we've been left with now is a direct result of that decision.
@@candybracelets whoever wrote these comments never had any encounters with foreign workers, clearly... especially agency ones, and especially Eastern Europeans. Go to any factory with multicultural staff members and english or overall british employees always complain about foreigners running around and working too fast... which to be honest is truthfully kinda dumb like mate, you're making minimum wage and won't get any bonuses for killing yourself over this shitty job, instead youre making it harder for all of us as now we're expected to match your tempo ahahah In my 27 years of living and working countless jobs through agencies and otherwise I've never ever heard anyone claiming foreigners in the UK are lazy. I'm guessing the same geniuses who say so will also say they steal our jobs... somehow, even tho apparently they're useless and there's a line of super hard working brits waiting to be hired instead. Apparently employers prefer good for nothing foreigners whom you can't communicate with due to language barrier over hard working natives. Rrrriiight, makes perfect sense ahahahwhah
Hi, Where you from? Do you think to yourself, what an absolute shit show it is over there in Uk. It’s absolutely screwed over here, our future generations will have it hard. The difference now to 30 years ago, I wish I could break out of this hell hole and find my happy place, we’re controlled by poverty by entitled people who have it all and more. And Yes I do feel a little glum lately 😂
i worked on an agency for royal mail back in 2004 for 6 months and it was a complete farce. The regular postman blame the agency staff for being useless, but you are continually thrown on to different walks, which you have no idea how to bag them or where to deliver them. Only on one walk was I given a week training with an experienced postie, because it was a particularly difficult route. All the many other walks I did, I had no training, which meant I had to walk around the depot begging senior posties to tell me how to bag the walk, what order to do it in etc. Sometimes I was given help, sometimes I wasn't. They even threw me and my ford fiesta on a rural route one day, I was a 19 year old kid for gods sake. I have always said why don't they have the bagging order written somewhere on the frame by a senior postman. I guess it's just easier to blame the agency staff rather implement change and train new staff correctly.
@@hal9547half of the fittings I was on, the posties ignore the order of the fitting and have their own way of tying up the loops, I personally was used to a walk until I was put on the other half of the walk and realised he was tying it up his own way and not to the fitting. Making it very confusing seeing it done 1 way then having to do it a different way when doing it for the first time myself, told the manager and he wasn’t interested as long as I got the tracked parcels done
@@hal9547think he means instructions on how to bundle and do within certain time cause certain frames when you first start out you can’t do it by the frame it takes too long etc
am i the only one that prefers packages left on my doorstep hidden instead of going to a collection place , As how many times ive just missed them litteraly about to answer the door and it ends up taking a few hours before i can go down and get it :/
Its not that simple. If they leave a parcel on your doorstep they take the liability of it getting stolen upon themselves and it happens... like all the goddamn time. Plus "hidden" like bruh, especially in bigger cities posties are so overworked that if they spend more than 10 seconds delivering mail to one house they will be late with their schedule, nobody will analyse your surroundings to figure out a good hiding spot unless we will all agree to wait an extra two - three days for each of our letters and parcels so they would have enough time to figure it out lmao
Some times the customers are the biggest problem, had this old battle axe I used to go to most days and she was always phoning the office saying I hadn’t knocked and just left so I had enough and filmed myself knocking one morning and a hour later she phoned in again saying I just left a card without knocking, the joy I had showing the manager the video
They still wouldn't believe you , they would say it was a camera glitch if they anything like the superior management at our Office they never wrong it's like pissing against the wind trying to reason with them.Was the old battle axe not hard of hearing lol
@@scottrichards4532 yeah she had ear aids and I told management she was partial death and that’s why she never answers so management asked here over the phone while she was making her regular complaint about me if she had her aids turned on and she would lie saying I definitely never knock even tho I used to hammer the door down practically
i had a vintage ipod stolen from me and only got £50 back because of course i dont want to insure a package that i am sending with royal mail (we are supposed to trust these guys, right?)
years ago, postman and the post office were hugely respected. We would invite the postman in for tea, give a tip at Christmas etc. The postman knew everyone and even acted a bit like a neighbourhood security guard because he knew everyone. Sometimes they would even deliver a parcel to you on their way home etc. NOW, well, post very often doesn't get delivered, gets left at the wrong address, we find mail dropped in the street, we could never ever send a sealed birthday card because it will get ripped open in case there's money inside. We have to leave it unsealed so at least the thieves can see there's nothing valuable. Wherever possible I use an alternative to the post office delivery service. I feel very sad that its come to this. The Biggest, longest serving delivery business in the UK has become a poorly run, unreliable, disrespected and untrustworthy service. Who would ever have thought it.
In my experiences I have had postmen who cram recorded delivery items through my letterbox without obtaining a signature, postmen who leave parcels outside without knocking, postmen who have signed for my parcels, both sent and received items. The service is not the prestigeous service it once was sadly.
That's because they don't earn a lot. If you get paid fuck all for your job your not going to give a shit and have the mentality of why should I care or try its not like I'm paid well or respected anyway. Whereas if you have a wage you feel important and good about yourself and then feel like you have to maintain that standard therefore work harder.
@@nbn292 no, it's because they haven't got time. Their rounds have become impossible and more things like track and trace have come in to place without adjustment. Postmen get paid well for their unskilled work. Most still take pride in the job. It's just become a joke lately and most postmen have decided it's not worth the stress to do the job properly. The pay was never the problem, it's the way they have been treated by management.
I wish a post man would sign my stuff an leave it I work 8-5 so I can’t go pick it up I have to ask my job if I can leave so I can pick up my package so damn annoying just sign it an leave it for me
I worked for the Royal Mail on a 25 hour contract 6:30am-2pm and I couldn’t wait to get started (I was a former manager for a charity and had loads of hands on experience so it was a job I was more than capable of doing). Once I arrived they said that the 25 hours had to be spread across 5 days (9am-2pm, the most busy period with no break or rest week). It was impossible to get another job and I was living on £800 a month in London. The final straw was when they tried to say my day off during Christmas was Christmas Day (a day everyone got off anyway). For the first time in my life I didn’t serve my notice period.
I've lived in the same area in Birmingham for 35 years and I've never not got a letter delivered. Well that I know of anyway, always get my bills, orders from online and everything else I've ever expected to get.
Let's be clear: Essential services cannot also be for profit. That is a paradox You don't see firemen or ambulance drivers holding bake sales to raise money to buy new equipment.
No your quite right. Casuals started coming into RM around 1988. I started seeing it go downhill almost immediately, they would cut corners and fail to clear their frames on a daily basis.
Proper snitch this program. No need to show the guy at 7:30, he's a decent worker, just cutting corners to make his job more manageable. Could go to any labour job and find issues. He's sound though, they need to apologise to him, he's doing the job as a trainer and not getting paid for it.
What is the most disgusting issue here is that the Chief executive gets £1.5 million a years and a £250,000 housing bonus. But the whole company is dying, and from the very bottom to the very top no one gives a shit.
Paul Marshall Totally agree. The top of the tree needs cutting to help it grow. Get rid of the greedy dodgy bastards and get someone in who will graft hard for that kind of money and clean the act up.
A (former) public service being (quite literally) robbed with a 'revolving door' chairmanship. All started when Alan Leighton and 'snake in the grass' Adam Crozier got their filthy mittens on it.
I can just talk about my postman he is fantastic. when he discovered I was disabled he went out of the way to help me. if I have a recorded delivery he rings the bell and opens the door to shouts to see if it is ok to come in. I also have a similar relationships with other carriers and can't felt any if them. the one exception was parssel post the guy who did deliver to me would not come into the house even after contacting his boss and explaining my situation. I can't count the number of times I had to try and get someone to collect a parcel from the post office and on a number of occasions the parcel was sent back to the the sender as I culdent get it collected. There is a new man in the round now and he is grate but all it takes is a jobsworth to make life difficult for the disabled.
allwrighty100 a jobsworth is someone who is too lazy to get a job and is claiming benefits such as the original poster who is faking a disability as many do
20 yrs ago, I applied to be a postal worker. There was an intense math and english exam like test you had to pass before you were even considered. This video is shocking! If they can't speak or read English they they should not get the job. What happened to a uniform? Since when are jeans a uniform.
@@blessedlion5329 You're a moron aren't you. If someone is doing a bad job, the customer has a right to complain about it and if the company says it will be confidential they should stick to their arrangements. Don't be stupid, if people went by your logic the whole world would be filled with shit workers with no standards.
@@blessedlion5329 'snitch' So you don't care if I nick money from your birthday cards then? You should just shut up and take the loss right? Pathetic little rot.
Omega66 ........ if you complain about a postman his manager has to tell him so he can correct his ways......the complaint doesnt go around everyone in the office just the manager/postman so it is confidential..........when i was a postman some jumped up council tenant who had bought her council house complained i wasnt closing her gate so i made sure i closed it everyday after that even if it was open when i entered her garden......to me that was a very petty complaint and the only one i ever got during my 12 yrs with royal mail....id have preferred if she had mentioned it to me herself instead of making a complaint but like i say their are alot of petty complainers out there who think they are getting one up on you because they think they are royalty after purchasing a shitty council house.
it's high time that the ceo and his cronies took off their coats and went onto the shop floor to get their hands dirty and see how the shopfloor works. What dross managers,
Barbara Dyson you are absolutely right. Same with the NHS. When wards are down to 1 nurse the CEO and thousand of HR desk jockeys are home in bed so they don't care.
Been saying this for years i left the company last month tbh i wouldnt recommend it..managers treat you like shit..the shit managers get up to is unreal...they tried to get me sign a secrecy form when i left ..i declined politely...royal mail is going down..nobody gives a fuck..union is jus as bad...they need to gt rid of royal mail..thiers nothing royal about it in my opinion 🙄
No problem with my postman, he's a top lad and proper grafter. Works his socks off, always got a smile and a friendly word and is a credit to himself and the Royal mail
What the hell happened to the day when you had your friendly local postman? Same person on same route every day, that way they got to know the route inside and out. Now all you get is temp staff that are never on the same route long enough to learn it properly.
I've had same postie for years . Know his name and he has his coffee takeaway refilled by me most mornings he is a legend. I live in Cornwall and not the the arse end of the world they call the capital
My dad worked 4 royal mail and stole money, the police surched our house but he'd already gambled it away, I was only 6, he went to prison and I haven't spoken to him since and never want to see him. It makes me feel sick
i used to work for the Royal Mail as an on and off temp for years. Great job. Good exercise, decent money. The fitter you are the quicker you could finish your shift, and get full pay. One of the best agency jobs I ever had.
Well, here's my story for what it's worth; $38 express mail from Australia to the UK ............. arrives in UK after two days, all good ............ entered Royal Mail system and sent to wrong sorting office ........... eventually gets to UK destination i.e. HM Customs and Excise after another 5 days. For me this has become symbolic of the UK, i.e. degradation and dysfunction hiding behind an increasingly thin veneer of portrayed quality and a country trading on its past glory and until its citizens regain their pride and passion for their once great country, otherwise 'progress' and indifference will continue to drag it down.
@@supergrahamg Hi Graham, thank you for correcting my incorrect usage of the apostrophe, which I have corrected and I promise to "learn some primary school grammar" to help me with my ranting and said quest to feel superior. In return, I only wish I could do something about your boorishness but such personality traits are often indelible hallmarks of one's character and upbringing, so I can only live in hope that you and indeed, the UK's Royal Mail will find a way to improve. Good luck to you both.
I retired from the US Postal Service and I have to say, I thought our issues were big but after watching this, we are much better. As many have stated, the Postal jobs used to be a good career job. Fairly good money, but it takes a long time before you become a "regular" or fulltime employee. It took 8 years of working 50-65 hours a week but still wasn't considered a full-time employee until I was assigned to a route. When I received my own route, the benefits came with it. It is a misconception that Postal Employees get a great pension packet. I was hired in 1985, one year after they abolished the pension plans. What we did get is the 401K plan and they matched our money up to 5%, and at the time of retirement, it was 15% which is very good. Automation came into play a few years before I retired at 50, that's 8 years ago. But there will always be mail that needs to be hand sorted. For whatever reason, the machines can't read that mail so it is up to the carrier to do that. I will say, the employees with the US Postal System are well trained. We have theft, but it is mostly civilians who see a package on the steps of a house/front door that get stolen. Substitute carriers ( non-full timers) that miss deliver mail is not always intentional. Many times there is more than one street name on a sorting case that is the same except one maybe Street and the other maybe Avenue. Plus many of the substitute carriers are bounced around every day and never get a chance to get to know the sorting case.
For all we know people could end up getting arrested or charged without reason. There could be a letter from HMRC or an authorised representative asking about a possible charge made (e.g: Parking, laws broken, etc) asking the recipient to make a decision, money or court. What if they don't pay or even receive the letter? -The poor person would have a bad reputation on themselves in their own records for life!
True, that's one of my biggest fears, that something "important" will come but not get delivered (or conversely, I'll send something that doesn't get delivered). Interesting how the other side assumes that what they see is reality, whereas individuals don't get any leeway...
Fault also lies wıth the government agencies that think they have done due diligence by simply dropping correspondence in the mail. The further step would be to pay for proof of delivery, in order to protect the citizens. Another simple step toward establishing a victimless government.
worked for the post office for 47 yrs.and I will tell you what the trouble with royal mail.management they haven't got a clue they come into the job with no qualifications and tell people like me how to do the job,and when you talk back,do as your told.
thats the same problem i have encountered in construction and maintenence , one of the problems i have recognised is that everything is done on computer these days and you normally put a 20 something girl on a computer , she is then left to organise maintenance jobs which she has no clue about so you are left to go and view jobs and make your own decisions anyway.
You should complain about the USPS because aside from the background check failure at Royal Mail, the rest is much the same as what’s shown in this video. And having worked at USPS as a mail carrier until a year ago, I can assure you, my comment is quite accurate.
@dennytango Out of interest what do they teach you in that class cos not going to lie doesn't sound like a complicated job but I honestly wouldn't know.
It's not rocket science but it's a physically hard job with a fair bit of planning, especially in the offices with a large amount of packets. 99% of posties do a decent job. They don't get mentioned as it doesn't make good tv
I couldn't believe the guy training him at 8:50, I don't know any body who would be training when every rule he is telling him to obey he is breaking himself.
The carriers of Royal mail in my area are quite poor. I rarely buy expensive things online but after saving for a while I decided to treat myself with some 120 quid studio headphones . I was stood by my front door and heard a loud thud, like someone just dumped something on my doorstep. I was livid when I found that rather than knocking and giving me my headphones they literally just dumped the box outside my door and walked off
41:45 Why is he so angry in the first place? Just do your job man and stop complaining and stop swearing. This is customer service be patient and polite. Otherwise quit and do some other job, if you can get one with that attitude. Pressing the bell for, what? 41:55
Can I just say . I know you all have your own opinions about Royal Mail . But the post man who works in my area is so nice and polite . Yes he's made a few mistakes now and again but what person doesn't in a hard job like this . Once he posted me the wrong letter it was the same door number but for a different Street and when he came back the next day I told him not to worrie about it it was a mistake . He never leaves my parcels on the door step ect he always makes sure I'm not in and then he will try and deliver that parcel at a later time . Well that is my opinion on one post man . But I'm not sure about millions of others x
I don't think language proficiency is the real problem here, I think the problem is that they are just a bunch of lazy thieves. I would NEVER use their "service".
@@Rom-ju5tf most of europes post services were privatsed years ago at this point problems began to emerge. You just dont privatise public services like mail service, transportation or even emergency services like in murica where it is considered communism
Services that all people require - Post, Electricity, Telephone lines, Roads etc. - in my opinion should all be government owned. They are vital services not products.
I was a builder and scaffolder for years then took a job as a postman its the hardest job ever for the worse pay how they still have royal at the beginning of their name is beyond me . absolute disgrace the way they treat their staff. take every1 on now part time contract and make them work full time.
I remember years ago there was a similar story . Many of the staff were Illegal immigrants many of them could not even read english or use an AZ . So they simply abandoned their trolleys in the street . Even some of the depot managers had only just started work for the PO and been there for less than a year .
Our police are not what they were. Politically motivated, afraid of action and confrontation, basically run by weak senior policemen..a laughable law an order operation. The famous postal service the same..parcels lost, heavy theft, just outside Brighton a few years back I found a huge pile of post part burned in a ditch.Lousy bosses, immigrant workers.
But it was immigrant workers in the 1950s and 1960s who helped rebuild Britain. For instance, the Vauxhall factory in Luton, all the mills in the Northern towns, all the buses in Birmingham. To attack immigrants is a bit of a strong statement. I don't see white people working past midnight, unless emergency services (Police/NHS). I was on a train to Cardiff once, we were left stranded in Chepstow because the train driver 'finished his shift' he was white, an Asian train driver would never do that!
@@suddin2690 That last part is part of the problem. Immigrants should stand up for themsleves and not be exploited like that. It makes working conditions worse for the British. Closer to the conditions the immigrants have come from.
Royal Mail/parcel force (same company) say they deliver over a billion parcels a year in the UK, with 99% of all parcels delivered means there are over 100,000 parcels a year stolen!
Did anyone apply for post office job? It's like 3 part online application with 200 questions they make it ridiculous to apply and then get spastics from agency.
yeah I did, training was fucking basic for a pretty complex job, managers were absolutely vile. Quit after 2 months. So did about 20 other people before me that past year.
I've applied to be a postman a few times but I never get the position. Instead they give it to people that can barely speak English and put the wrong mail in the wrong door. How do they pass the online tests?
They probably don't. Working through agency and working directly are different things. Agency takes what ever garbage they can get their hands on and hopes for the best. I have been working in many places and every time you had some agency workers half of them were borderline retarded.
I don't agree. Where I reside, I have given DPD the push after the driver GOBBED at me and told me that he had EVERY RIGHT to tell the neighbours (who are strangers to me) all of my personal details. I DON'T use DPD any more.
Ignorance is bliss. Have you every worked for the Royal Mail....??? Or have you looked at the actual programme to see the wide range of ethnicity... Blaming migrants for INNATE HUMAN BEHAVIOUR and when it's BOSSES, MANAGEMENT that have power over who they EMPLOY and why they EMPLOY WHO THE CHOOSE TOO. It also shows that the average British, English person ain't willing to work for what the Royal Mail is offering to pay them.
@@Sal-vc1ye Bullshit. all of these "great, hardworking migrants" that labour keeps singing their praises about invariably turn out to be incompetent buffoons with no idea what their doing and have very little grasp of english once looked at. >It also shows that the average British, English person ain't willing to work for what the Royal Mail is offering to pay them. No, that's standard middle-class anti-working class propaganda and myths.
@@Sal-vc1ye Thanks for importing the third world and driving down the price of labour. Keep believing that anti-working class propaganda as soon you'll be one of them as the middle class is eradicated by design
@@drifter402.... You need to thank your forefathers, before you thank me, 💯👀 I cannot be congratulated (blamed) for a social and economical model my great great great great ancestors where placed under to be apart of without choice or decision.🤔 Looking over and ignoring entirely the whole fact, to how your great great great great great ancestors laid down the blueprint and put to process, "New Plantations" Slave Salaries, Cheap Labour, Higher Profit Margins, Lack Of Rights & Equality 🤨 I know it can be hard to look 👀👀 the ugly truth in the face and ACCEPT IT, For what it is "My Brother", But... Your gonna have to deal with that one alone and stop pointing your crooked fingers at the world. P. s Life's A Bitch Like That At Times.... Facts can't be altered, However... They can be ignored son. Sal20
@@Sal-vc1ye Your an idiot it should be a written rule no English, no entry I work with these fellows and the don't give a shit about my country, values, morals and have too much testosterone, as do the women. They don't even pay enough tax or ni to cover a doctors appointment or translation. They've broke this country & every thing in it. The benefits, rent, working tax, family tax, child benefits free prescriptions outweighs everything these scrounging lazy pay. My guess is you either run a company and use these people or you are a left wing looney. Look we we are today the country's had enough! "dat dey do" wtf? English!
I'm a postman, you've to come and see how we're treated before even commenting. We don't take breaks and even start earlier unpaid in order not to get bullied by them. We've to use our own GPS on our phones to get on the right way. They give us nothing in return for the hard work, it doesn't matter who they hire it matters how you treat them.
@@tooyoungtobeold8756 they try not to pay overtime as they expect people to finish by the time regardless of the volume. Anw I left the company a month ago, because I just gave them two weeks notice and not a month they did not pay me a week. Worst company ever
If they gave them a clean, smart and respectable uniform like in the old days, maybe that will force them to respect the job, the company, the customer, the Crown and British values.
I worked for TNT a couple of years back, and there was a night shift group that put all kinds of parcels on pallets. They sealed them with black foil, and put a new address sticker on it. The next day the pallet would be delivered to an adress, delivered by a TNT truck. They finally got caught when a daytime forkliftdriver accidentally bumped into one such pallet and the parcels came pouring out. I believe this can happen in lots of companies, even to this day, with all kinds of security measures...
Yea it was ,and respected job also and hard to get a start as no one left the job,,,everyone knew there local postmen. ..changed day not for the best where profit is more important than service.
I remember being a temporary postie years ago. I was given the hardest route doing the longest hours whilst all the old timers where calling at their home for a fry up and doing a fraction of the work as me.
I worked for Royal Mail for 5 months the way its run is atrocious I was put on walks where I had not been trained how to deliver the mail in the correct order the manager was a power hungry narcissist and they put me on the frames not knowing the lay out it was bad.
Royal Mail is such a joke. That's why I never, ever, ever use "Royal Mail" as an option when ordering stuff online and always use courier services. I once ordered a package from a website in Japan, and it arrived 19 hours later. Considering the flight from Japan to UK is at least 12 hours long (at least at the time, now it's more like 15 because Russia), that should tell you how innefficient and incompetent Royal Mail is when ti takes them 1 week to deliver a letter from London to London.
I had a parcel supposed to arrive within 48 hours. It was sent out Thursday but wont arrive until Monday....at some point. That is not 48 hours. Royal Mail has to be the worst service in the UK with Hermes/Evri a close second.
Had a £200 watch being delivered, the guy said he came to my door 5 times but never once did I see him, the 6th time he came, he gave it to my neighbour saying the address was wrong on the package and that it's actually for them, my neighbour thinking apostman wouldn't lie, send it back to it's return address, it never turned up there either since it got lost in the post office. Thankfully, they gave uys a refudn and persued the post office for the lost items, last I heard they got the money for it through the court.
May Show........NO THEY ARE FUCKING NOT JUST BEING REPOSSESSED.........DONT FUCKING COME COMMENTING AT ME WHEN YOU KNOW FUCK ALL ABOUT FACTS...........who will farm the land and feed the nation in the future........yes more charity donations and handouts from the west and whitey as the farms will become failed farms with no food production..............you cant call people nazis as that is absolute bollocks...........these people have on the whole created farms from nothing but sheer hard work..........if it is not managed it will go back to nature.......oh and btw the land belongs to no-one at the end of the day but at least the farmers put blood,sweat and tears into doing something with it so if anything yes they deserve to own it..........the reposessions of farms and assaults on farmers because of skin colour is racism..........this is not 1850
BBRUCK6974 ...... the UK sent 57 billion in foreign aid last year......yes billions not millions..................the public should be asking exactly where and who it went to..........its an absolute disgrace.........in the meantime folk in the UK have had welfare benefits cut and living from foodbanks,etc,disabled and pensioners and those in need struggling,people with low wages struggling and paying TAX only for it to be sent abroad mainly to countries that hate us..........id stop it all today if i could............CHARITY BEGINS AT HOME.
@@geoffdundee - The US sent that much in aid, not the UK. The UK sent 14.1 billion pounds. Still, the two countries need to look at home and help their own.
I’ve worked for Royal Mail 35 years, never stolen a thing, never had a complaint against me. These issues can be narrowed down.... Management not caring about the business, just figures, the business now no longer being about public service but making a profit for shareholders, workers not receiving adequate if any training. This programme was filmed in London, people hired through no fault of their own can’t speak the language, don’t have adequate training about procedures or the job in general. A once great institute has a rotten core due to the business being run by people only looking after themselves and the easiest route up the ladder, the great business I walked into in 1985 has long gone 🤬
It's all about making profit and squeezing the organisation until it breaks. Quality and care for workers comes way down the line of priorities! That's why it was privatised so the government can dodge all blame and can't be held to account!
Yo why the hell would you do that anyway? I remember doing this in like the 90s before internet was widespread and all... you can literally transfer money using any Internet device in like 10 seconds. Or just call your bank if dont know how. How is this still a thing?
Lost count of the number of times I’ve had to complain to Royal Mail in south london . They send a book of 6 stamps out each time as compensation for missing post (after I had to fill in lengthy online forms , attaching evidence that I’d posted something ). Appalling service ,hooligan ,dishonest post people who don’t care.
You go straight to jail if your caught stealing mail, federal offense, years In prison. In the us a postal worker has to go through crazy background checks and loads of training. Cant believe how ancient the mail system is across the pond
Imagine going to India and having to deliver mail written in a language you can hardly understand in places you have never been filled with people that speak the same language. If you are an immigrant that is currently conforming to your new country because you just arrived a week ago. Do not become a mail carrier.
@@ucantjustdoit He wasn't stating otherwise, he was using it as an example of just how ridiculous it is to employ people that don't have the most basic skills in the indigenous launguage.
"Make sure you look at the address". Wow, that's some Postal Special Forces advanced training right there. You can't be expected to just _know_ this stuff. Impressive.
You make one huge mistake, here. It is essential to visually check the adress. The moment you stop seriously looking at the adress, errors are bound to slip in. Yes, it sounds silly, but it is essential.
made me laugh
yup but they skip the basic training. READ the address
The even more advanced training is to mention that the letters have to be put through the letterbox; that's something that we couldn't possibly figure out for ourselves.
Try to read it in the morning while you sorting 5000 letters , then prep your frame once reading similar addresses for 2hrs, and deliver them for 4.5 hrs when they are looking similar, and addresses in UK are the same all over the country, e.g. Manchester road, London road is everywhere , Brighton road, and other roads not named properly. Only postcode gives you a chance to find proper address, and when even it is failed you can only trust on your postman who knows by the names where and who is living!
I worked for royal mail for 23 years, if only the public knew how management treat the posties
Not all members of management, I started with the G.P.O. in 1965 and progressed to a "big fish in a small pool" I was not a wanker of a manager, I knew the system and if you did as was expected, it wasn't rocket science. They must have employed a lot of dimbos after I left.
Michael Hunt - sorry, I apologise, not them all, but it became a hateful place to work
Jack Lawson - I can well believe that pal. They want a part-time workforce and will stop at nothing to get rid of full-time staff, it seems the union can't or won't do anything about it
Jack Lawson
My dad did too. Told me how bad management was. Postmen used to just sit and bang on the tables when management told them to do things and they burnt mail at one point. That was back in the 80s to be fair. He was eventually sacked for punching his manager haha.
Worked for royal mail for 5 years , in that time they went from 2 deliveries a day to 1. meant to make for a better service , but all it did was make some businesses got their mail at 3 in the afternoon instead of 8 am. Royal mail cut overtime rates, because they thought Posties were doing their overtime to quick, so didn't deserve the. 4 hours overtime for covering half an 8 hour shift , instead they were paid 2 1/2 hours for covering do 4 hours work. Moral was crap, customers were pissed off with the slower service.the management have no idea . You have local office managers struggling to put through unworkable schedules and work loads. And as for that horses ass Dr Pirie ,in the 90's before all these changes took place the mail in the U.K. was recognised as one of the best in the world. See the management in the 90's saw a postie who was meant to Finnish his walk at 2pm , Finnish his route , or walk at 12:30, so he couldn't have enough work. No no, the postie came an hour early , worked through 1/2 lunch break,so as he could start his overtime early, that and the fact that an experienced mailman knew his walk , and his customers.Upper management decided to cut overtime, cut out a delivery a day , go from a 5 day week ,to a 4 day week , to a 5 day week, 7&1/2 day to a 10 hour day , back to a 8 day , W.T. F.. This is progress, this is modernisation according to Dr Pixie. Basically they took efficient well oiled machine ,the Post Office of the 90s , and fixed something that wasn't broken. In the 90's you had next day delivery , now you have parcels sitting at a delivery office for a week. Nuff said.
Thank you for this comment..
Wow.
Why should postal workers only work 4 days a week when the rest of us have to work 5?
@@_Super_Hans_ surely whatever is most effective is best
Now a parcel service 1st letters 2nd.
I work for Royal Mail and am not really surprised that this type of stuff goes on in some areas of the country. Agency staff are not trained adequately due to pressures applied by managers who are being pressured from above to ensure that mails go out the door for delivery no matter what. In the over two decades that I have worked for Royal Mail I have only come across a couple of bad apples... Which you will get in any society/workforce. They were found out,sacked and arrested.
I am proud to be a Royal Mail worker and set high standards with anyone I work with (we work in duel vans/two people) as I like that sense of job satisfaction.
Im a US Postman, we have those bags also that we put damaged mail in, we call them "body bags". a lot of people don't understand that the machines are usually the culprits in tearing open the mail.
your guys route cases look massive dude
Royal mail in 2023 is a terrible terrible place to work 😩
THIEVES.
rubbish@@Lifegoesonbrahh
The only post I get is debt collectors/council/election/charity/spam.
No pizza menus! Your missing out sunshine 🌞
INSPECTOR FROST I get at least a couple menus a day! But they’re delivered personally by the restaurants usually aren’t they? Unless I’m wrong
I have to say this London based dispatches greatly highlights serious problems with these offices. However a lot of decent hard working people such as myself and my colleagues elsewhere refuse to be tarnished with that brush. For example those letters and parcels were delivered to the dispatch offices on time for a postman to deliver them. Management interfere with work practice in order to maximise productivity in those offices without listening to the postman and women. If a 10 hour round takes 10 hours it can't be done effectively in 8 period, should they run?!
in the past i have seen posties out in 10 foot snow drift in 1976 bad winter the papper lads doing the same they got there post delivered my hats of to them
im a postie and i think it varies from offices. some go out in the snow but others dont. my office dont go out in the snow due to an accident someone had when she slipped and hit her head. she almost died and was airlifted to hospital. she still works as a postie but now has lost her sence of smell and taste
@@georgiestokes7308 Wow that's awful, your poor colleague.
bucketrobbert off not of.
what do people expect you hire a bunch of agency workers because you don't want to pay your staff a proper wage or give them a decent contract you don't train them you don't look after them you don't motivate them and you cut back on security and management to oversee them. Meanwhile you have numerous upper levels of management being paid 10 to 20 times what the average operative earns who are spread out through regional offices rarely visiting or checking up on the many sorting offices. Added to that some quite frankly dubious or incompetent recruitment agencies who won't be on site to manage any of the workers or are easily contactable in some cases screwing up their workers wages. I would say the cost of postage need to be raised if it wasn't for incompetent management.
This is pretty much bang on. There are a lot of racist comments on this video that are missing the point entirely, they seem to think foreigners are the problem but in reality it doesn't matter whether your employees are Indian or Polish or British, if you treat them like shit then they will respond in kind.
The moment Royal Mail became privatised it was inevitable that things would go down the toilet, because it shifted from a company that was there to provide a service to one that was motivated solely by profit, and the easiest way to achieve that is to cut corners. They literally hired someone who had already done a pretty good job of trying to ruin Canadas postal service, so they knew exactly what they were doing. The decision to sell Royal Mail off was made by and for a small minority who made a fortune out of the deal, and the joke of a service we've been left with now is a direct result of that decision.
@@candybracelets What? They changed the working days because people were getting paid for 10 hours when the work only took 4 or 5.
@@candybracelets whoever wrote these comments never had any encounters with foreign workers, clearly... especially agency ones, and especially Eastern Europeans. Go to any factory with multicultural staff members and english or overall british employees always complain about foreigners running around and working too fast... which to be honest is truthfully kinda dumb like mate, you're making minimum wage and won't get any bonuses for killing yourself over this shitty job, instead youre making it harder for all of us as now we're expected to match your tempo ahahah
In my 27 years of living and working countless jobs through agencies and otherwise I've never ever heard anyone claiming foreigners in the UK are lazy. I'm guessing the same geniuses who say so will also say they steal our jobs... somehow, even tho apparently they're useless and there's a line of super hard working brits waiting to be hired instead. Apparently employers prefer good for nothing foreigners whom you can't communicate with due to language barrier over hard working natives. Rrrriiight, makes perfect sense ahahahwhah
I worked there Christmas just gone and it’s still the exact same way they handle the post
Don't doubt that for a minute pal! see My previous post. Opened birthday card. Exactly the same.
Nice one mate, how much did you get away with !
I just want to say, I love UK shows so much, I think I've watched 10 different types by now. Fantastic!
Hi, Where you from? Do you think to yourself, what an absolute shit show it is over there in Uk.
It’s absolutely screwed over here, our future generations will have it hard. The difference now to 30 years ago, I wish I could break out of this hell hole and find my happy place, we’re controlled by poverty by entitled people who have it all and more.
And Yes I do feel a little glum lately 😂
i worked on an agency for royal mail back in 2004 for 6 months and it was a complete farce. The regular postman blame the agency staff for being useless, but you are continually thrown on to different walks, which you have no idea how to bag them or where to deliver them. Only on one walk was I given a week training with an experienced postie, because it was a particularly difficult route. All the many other walks I did, I had no training, which meant I had to walk around the depot begging senior posties to tell me how to bag the walk, what order to do it in etc. Sometimes I was given help, sometimes I wasn't. They even threw me and my ford fiesta on a rural route one day, I was a 19 year old kid for gods sake.
I have always said why don't they have the bagging order written somewhere on the frame by a senior postman.
I guess it's just easier to blame the agency staff rather implement change and train new staff correctly.
They do have the order on the frames.... ie loop 1, loop 1a, loop 2 and so on
@@hal9547half of the fittings I was on, the posties ignore the order of the fitting and have their own way of tying up the loops, I personally was used to a walk until I was put on the other half of the walk and realised he was tying it up his own way and not to the fitting. Making it very confusing seeing it done 1 way then having to do it a different way when doing it for the first time myself, told the manager and he wasn’t interested as long as I got the tracked parcels done
@@hal9547think he means instructions on how to bundle and do within certain time cause certain frames when you first start out you can’t do it by the frame it takes too long etc
I doubt if what is happening in undeveloped Brixton with Royal Mail is happening in Mayfair or Belgravia or even Chelsea.
Achilleas Labrou Certainly doesn't happen here in Northern England (I mean real North as in Northumberland, not Manchester and the like).
am i the only one that prefers packages left on my doorstep hidden instead of going to a collection place , As how many times ive just missed them litteraly about to answer the door and it ends up taking a few hours before i can go down and get it :/
you would be surprised that there are still people who would rather go to the post office.
Alex Seaton literally*
Its not that simple. If they leave a parcel on your doorstep they take the liability of it getting stolen upon themselves and it happens... like all the goddamn time. Plus "hidden" like bruh, especially in bigger cities posties are so overworked that if they spend more than 10 seconds delivering mail to one house they will be late with their schedule, nobody will analyse your surroundings to figure out a good hiding spot unless we will all agree to wait an extra two - three days for each of our letters and parcels so they would have enough time to figure it out lmao
Some times the customers are the biggest problem, had this old battle axe I used to go to most days and she was always phoning the office saying I hadn’t knocked and just left so I had enough and filmed myself knocking one morning and a hour later she phoned in again saying I just left a card without knocking, the joy I had showing the manager the video
They still wouldn't believe you , they would say it was a camera glitch if they anything like the superior management at our Office they never wrong it's like pissing against the wind trying to reason with them.Was the old battle axe not hard of hearing lol
@@scottrichards4532 yeah she had ear aids and I told management she was partial death and that’s why she never answers so management asked here over the phone while she was making her regular complaint about me if she had her aids turned on and she would lie saying I definitely never knock even tho I used to hammer the door down practically
@Scoodee17 sometimes you just can't win mate.
@@scottrichards4532 I refused to deliver to hear after I showed the video to office and I said I’ll get the union involved if they try to make me 😂👍
Send them Clowns out to see her ,they prefer to hide away and let us do all the dirty work .
Never had a problem with Royal Mail, feel sorry for anyone who's had their goods stolen.
Happened to me today. Which led me to this video. Waste of my time.
Lady Gaga | Concert Videos my new bank card got stolen and used to buy something...
Lady Gaga | Concert Videos if someone done that to me they will get wht they want
i had a vintage ipod stolen from me and only got £50 back because of course i dont want to insure a package that i am sending with royal mail (we are supposed to trust these guys, right?)
Lady Gaga | Concert Videos luckily my local Royal Mail people seem to be very good.
years ago, postman and the post office were hugely respected. We would invite the postman in for tea, give a tip at Christmas etc. The postman knew everyone and even acted a bit like a neighbourhood security guard because he knew everyone. Sometimes they would even deliver a parcel to you on their way home etc. NOW, well, post very often doesn't get delivered, gets left at the wrong address, we find mail dropped in the street, we could never ever send a sealed birthday card because it will get ripped open in case there's money inside. We have to leave it unsealed so at least the thieves can see there's nothing valuable. Wherever possible I use an alternative to the post office delivery service. I feel very sad that its come to this. The Biggest, longest serving delivery business in the UK has become a poorly run, unreliable, disrespected and untrustworthy service. Who would ever have thought it.
I live in a rural area and our postman is great thankfully.
That's some BS tbh. I don't know anyone who has a complaint about Royal Mail.
Privatization and poor management!
*then votes Tory* 😂😂
In my experiences I have had postmen who cram recorded delivery items through my letterbox without obtaining a signature, postmen who leave parcels outside without knocking, postmen who have signed for my parcels, both sent and received items. The service is not the prestigeous service it once was sadly.
That's because they don't earn a lot. If you get paid fuck all for your job your not going to give a shit and have the mentality of why should I care or try its not like I'm paid well or respected anyway. Whereas if you have a wage you feel important and good about yourself and then feel like you have to maintain that standard therefore work harder.
@@nbn292 no, it's because they haven't got time. Their rounds have become impossible and more things like track and trace have come in to place without adjustment.
Postmen get paid well for their unskilled work. Most still take pride in the job. It's just become a joke lately and most postmen have decided it's not worth the stress to do the job properly. The pay was never the problem, it's the way they have been treated by management.
@@SteveTalisman
Interested to know what mediocrely paid & overworked job you have to do each day inwhich you take so much personal pride?
its all about time
I wish a post man would sign my stuff an leave it I work 8-5 so I can’t go pick it up I have to ask my job if I can leave so I can pick up my package so damn annoying just sign it an leave it for me
I worked for the Royal Mail on a 25 hour contract 6:30am-2pm and I couldn’t wait to get started (I was a former manager for a charity and had loads of hands on experience so it was a job I was more than capable of doing).
Once I arrived they said that the 25 hours had to be spread across 5 days (9am-2pm, the most busy period with no break or rest week). It was impossible to get another job and I was living on £800 a month in London.
The final straw was when they tried to say my day off during Christmas was Christmas Day (a day everyone got off anyway). For the first time in my life I didn’t serve my notice period.
Oh boohoo that sounds so terrible. You poor soul.
Grow a pair you spoilt little brat
This footage is from 2009 and 2010
Still goes on today nine elms knows my name
Chris Beale no Shit Sherlock.
Makes you wonder how anything ever gets delivered.
No wonder every time i order some kind of liquid it always comes leaking or the bottle is cracked
We have this problem because it was sold off and now faces low investment just like every thing in this country sold to cheaply
Harry Cooke This was made before the sell off. This doc is from 2008/9
I've lived in the same area in Birmingham for 35 years and I've never not got a letter delivered. Well that I know of anyway, always get my bills, orders from online and everything else I've ever expected to get.
Let's be clear: Essential services cannot also be for profit. That is a paradox You don't see firemen or ambulance drivers holding bake sales to raise money to buy new equipment.
Most of the problem appeared to be Agency Staff rather than Royal Mail Staff, but I could be wrong
No your quite right. Casuals started coming into RM around 1988. I started seeing it go downhill almost immediately, they would cut corners and fail to clear their frames on a daily basis.
My local Royal Mail office is amazing. Weather permitting I almost always get my mail on time
I still choose royal mail over hermes and some of the others any day. the post man that work in my area is awesome.
True. Hermes are a total nightmare. Been watching some of the vids about them. Royal Mail are perfect in comparison.
Hermes are a shower of cunts as well! They're just as bad if not worse!
Deniedby Jaj Yes, where you have a regular postman they are usually excellent.
My regular Postman is Excellent
hermes is faster though. (well it is here in germany ) but when i send stuff to family in uk. it takes ages with the royal mail! its simply shite!
Proper snitch this program. No need to show the guy at 7:30, he's a decent worker, just cutting corners to make his job more manageable. Could go to any labour job and find issues. He's sound though, they need to apologise to him, he's doing the job as a trainer and not getting paid for it.
Poor man probably got into trouble
Video doorbells will be the end of this union and company.
A lot of mail is stolen at the sorting office. Ex royal mail.
I mean the union are just trying to protect the workers from horrible management.
What is the most disgusting issue here is that the Chief executive gets £1.5 million a years and a £250,000 housing bonus.
But the whole company is dying, and from the very bottom to the very top no one gives a shit.
Paul Marshall Totally agree. The top of the tree needs cutting to help it grow. Get rid of the greedy dodgy bastards and get someone in who will graft hard for that kind of money and clean the act up.
Its the same in any company, and you and I would do the same if we were at the top.
@@oddities-whatnot Eactly ,if you don’t look after the coalface, unfortunately these are inevitable consequences.
Yea it’s terrible my friend works for RM as a van driver has done for the past 20 odd years and it’s unbelievable what goes on there.
A (former) public service being (quite literally) robbed with a 'revolving door' chairmanship. All started when Alan Leighton and 'snake in the grass' Adam Crozier got their filthy mittens on it.
it's a fairly simple job that's being made complicated by inept management
Without a doubt the most accurate comment on here!
Workers led by wankers.
YEP. Inept management hiring inports that can't speak or read English. Fuck! hire British people.
Kev Ellis But no British people are applying for these jobs.
Davies Duale
Define British people??
beanyjazz - how can we stop this harassment? I don't think we can, in other words we are fucked, they can do what they want with us
I can just talk about my postman he is fantastic. when he discovered I was disabled he went out of the way to help me. if I have a recorded delivery he rings the bell and opens the door to shouts to see if it is ok to come in. I also have a similar relationships with other carriers and can't felt any if them. the one exception was parssel post the guy who did deliver to me would not come into the house even after contacting his boss and explaining my situation. I can't count the number of times I had to try and get someone to collect a parcel from the post office and on a number of occasions the parcel was sent back to the the sender as I culdent get it collected. There is a new man in the round now and he is grate but all it takes is a jobsworth to make life difficult for the disabled.
What does 'jobsworth' mean? Is it someone who doesn't want to lose their job over you?
allwrighty100 a jobsworth is someone who is too lazy to get a job and is claiming benefits such as the original poster who is faking a disability as many do
That sucks but ppl have to worry about safety . If it’s a woman nope not going into a house
That last postman: “Go tell your children the stories of being a postman and why they should go to school”😂😂😂
20 yrs ago, I applied to be a postal worker. There was an intense math and english exam like test you had to pass before you were even considered. This video is shocking! If they can't speak or read English they they should not get the job. What happened to a uniform? Since when are jeans a uniform.
I complained about my postie and it was meant to be CONFIDENTIAL but he got told about it and COMPLAINED, TO ME, AT MY FRONT DOOR.
This happened to me too!
Good you snitch
@@blessedlion5329 You're a moron aren't you. If someone is doing a bad job, the customer has a right to complain about it and if the company says it will be confidential they should stick to their arrangements. Don't be stupid, if people went by your logic the whole world would be filled with shit workers with no standards.
@@blessedlion5329 'snitch'
So you don't care if I nick money from your birthday cards then?
You should just shut up and take the loss right?
Pathetic little rot.
Omega66 ........ if you complain about a postman his manager has to tell him so he can correct his ways......the complaint doesnt go around everyone in the office just the manager/postman so it is confidential..........when i was a postman some jumped up council tenant who had bought her council house complained i wasnt closing her gate so i made sure i closed it everyday after that even if it was open when i entered her garden......to me that was a very petty complaint and the only one i ever got during my 12 yrs with royal mail....id have preferred if she had mentioned it to me herself instead of making a complaint but like i say their are alot of petty complainers out there who think they are getting one up on you because they think they are royalty after purchasing a shitty council house.
it's high time that the ceo and his cronies took off their coats and went onto the shop floor to get their hands dirty and see how the shopfloor works. What dross managers,
Barbara Dyson you are absolutely right. Same with the NHS. When wards are down to 1 nurse the CEO and thousand of HR desk jockeys are home in bed so they don't care.
Been saying this for years i left the company last month tbh i wouldnt recommend it..managers treat you like shit..the shit managers get up to is unreal...they tried to get me sign a secrecy form when i left ..i declined politely...royal mail is going down..nobody gives a fuck..union is jus as bad...they need to gt rid of royal mail..thiers nothing royal about it in my opinion 🙄
No problem with my postman, he's a top lad and proper grafter. Works his socks off, always got a smile and a friendly word and is a credit to himself and the Royal mail
What the hell happened to the day when you had your friendly local postman? Same person on same route every day, that way they got to know the route inside and out. Now all you get is temp staff that are never on the same route long enough to learn it properly.
Thankfully in my part, I still have that.
@@PersonallyDeveloped same, mine doesn't even question nothing either....
@@PersonallyDeveloped yea same thing here
I've had same postie for years . Know his name and he has his coffee takeaway refilled by me most mornings he is a legend. I live in Cornwall and not the the arse end of the world they call the capital
We have a friendly postman but if he's off, sometimes we get the wrong mail or our mail goes to another address because it's not been read properly
My dad worked 4 royal mail and stole money, the police surched our house but he'd already gambled it away, I was only 6, he went to prison and I haven't spoken to him since and never want to see him. It makes me feel sick
i used to work for the Royal Mail as an on and off temp for years. Great job. Good exercise, decent money. The fitter you are the quicker you could finish your shift, and get full pay.
One of the best agency jobs I ever had.
EvilKris yeah I bet it wasn't in London tho
Well, here's my story for what it's worth; $38 express mail from Australia to the UK ............. arrives in UK after two days, all good ............ entered Royal Mail system and sent to wrong sorting office ........... eventually gets to UK destination i.e. HM Customs and Excise after another 5 days. For me this has become symbolic of the UK, i.e. degradation and dysfunction hiding behind an increasingly thin veneer of portrayed quality and a country trading on its past glory and until its citizens regain their pride and passion for their once great country, otherwise 'progress' and indifference will continue to drag it down.
its citizens, not it's citizens; if you want to rant and feel superior, maybe learn some primary school grammar
@@supergrahamg Hi Graham, thank you for correcting my incorrect usage of the apostrophe, which I have corrected and I promise to "learn some primary school grammar" to help me with my ranting and said quest to feel superior. In return, I only wish I could do something about your boorishness but such personality traits are often indelible hallmarks of one's character and upbringing, so I can only live in hope that you and indeed, the UK's Royal Mail will find a way to improve. Good luck to you both.
i still cannot believe in 2018 the local sorting office closes at 3pm except on Wednesday's if you need to collect a missed signed package.
Maybe you'd believe it if you had to start work as early in the mornings as they do.
@Bluewolfe96 8ish??? You fucking clown, we have posties in from 4am on sorting to get everything sorted by 7.45
I retired from the US Postal Service and I have to say, I thought our issues were big but after watching this, we are much better. As many have stated, the Postal jobs used to be a good career job. Fairly good money, but it takes a long time before you become a "regular" or fulltime employee. It took 8 years of working 50-65 hours a week but still wasn't considered a full-time employee until I was assigned to a route. When I received my own route, the benefits came with it. It is a misconception that Postal Employees get a great pension packet. I was hired in 1985, one year after they abolished the pension plans. What we did get is the 401K plan and they matched our money up to 5%, and at the time of retirement, it was 15% which is very good. Automation came into play a few years before I retired at 50, that's 8 years ago. But there will always be mail that needs to be hand sorted. For whatever reason, the machines can't read that mail so it is up to the carrier to do that. I will say, the employees with the US Postal System are well trained. We have theft, but it is mostly civilians who see a package on the steps of a house/front door that get stolen. Substitute carriers ( non-full timers) that miss deliver mail is not always intentional. Many times there is more than one street name on a sorting case that is the same except one maybe Street and the other maybe Avenue. Plus many of the substitute carriers are bounced around every day and never get a chance to get to know the sorting case.
For real. The US postal is much more organized than this Royal Mail.
Most branches of Royal Mail aren't this bad. But it does seem to have gone downhill since it was privatised.
For all we know people could end up getting arrested or charged without reason. There could be a letter from HMRC or an authorised representative asking about a possible charge made (e.g: Parking, laws broken, etc) asking the recipient to make a decision, money or court. What if they don't pay or even receive the letter?
-The poor person would have a bad reputation on themselves in their own records for life!
True, that's one of my biggest fears, that something "important" will come but not get delivered (or conversely, I'll send something that doesn't get delivered). Interesting how the other side assumes that what they see is reality, whereas individuals don't get any leeway...
Fault also lies wıth the government agencies that think they have done due diligence by simply dropping correspondence in the mail. The further step would be to pay for proof of delivery, in order to protect the citizens. Another simple step toward establishing a victimless government.
once they started adding dminoes pizza and cost cutter fliers..and shit with the mail it went wrong ....now there in a big mess ....
worked for the post office for 47 yrs.and I will tell you what the trouble with royal mail.management they haven't got a clue they come into the job with no qualifications and tell people like me how to do the job,and when you talk back,do as your told.
Recruitment should be from the ranks instead of the system we have now.
thats the same problem i have encountered in construction and maintenence , one of the problems i have recognised is that everything is done on computer these days and you normally put a 20 something girl on a computer , she is then left to organise maintenance jobs which she has no clue about so you are left to go and view jobs and make your own decisions anyway.
Immigrants! That's the problem!
@@heartcrafts3426 I can't tell if you're joking Gemma?
Totally agree, management is the issue here, not one gives a dam and also none of them have people or manager skills.
I will never complain about the United States Postal Service again.
Stephen Herbertson
It is so much better if you don’t live in London! If you visit the UK don’t come to London its just not Part of Britain anymore.
You should complain about the USPS because aside from the background check failure at Royal Mail, the rest is much the same as what’s shown in this video. And having worked at USPS as a mail carrier until a year ago, I can assure you, my comment is quite accurate.
@@rainbowisgodsconvenantwithmana says who? Probably those who live there and that tells you all you need to know about London.
I worked for the RM in the 70's.......i cannot believe what i 've just watched!!!
The new revisions of walks have made them completely unachievable
No contracts, crap labor conditions. What do you expect?
Yes exactly. Treat people like trash and trash is what you'll get.
thats bullshit.. your paid to do a job.. DO IT !
Max Larsen you racist ugly son of a bitch!!
Props to the workers at Royal Mail, I've never had a problem with them, but I've had issues with their subsidiaries.
training is extremely basic haha so is the job, get a letter and put it in the right door, and yes i am a postman, its not rocket science.
Maybe but when he has to deliver Recorded mail the agency worker is already lost (and so is the packet).
@dennytango Out of interest what do they teach you in that class cos not going to lie doesn't sound like a complicated job but I honestly wouldn't know.
It's not rocket science but it's a physically hard job with a fair bit of planning, especially in the offices with a large amount of packets. 99% of posties do a decent job. They don't get mentioned as it doesn't make good tv
I couldn't believe the guy training him at 8:50, I don't know any body who would be training when every rule he is telling him to obey he is breaking himself.
New starters now have 6 weeks training apparently
The carriers of Royal mail in my area are quite poor. I rarely buy expensive things online but after saving for a while I decided to treat myself with some 120 quid studio headphones . I was stood by my front door and heard a loud thud, like someone just dumped something on my doorstep. I was livid when I found that rather than knocking and giving me my headphones they literally just dumped the box outside my door and walked off
Years ago, would never have gotten away with most of that. Totally
Shocking ..
Sadly Betty blue eyes this Apple was rotten at the core a long time ago. Around 1990 . See my previous posts!😉
41:45 Why is he so angry in the first place? Just do your job man and stop complaining and stop swearing. This is customer service be patient and polite. Otherwise quit and do some other job, if you can get one with that attitude. Pressing the bell for, what? 41:55
Agreed, especially being rude,impatient & agressive towards an 80 year old, disgusting, should be fired.
Because he (the worker) has no respect and doesn't want to listen
Can I just say . I know you all have your own opinions about Royal Mail . But the post man who works in my area is so nice and polite . Yes he's made a few mistakes now and again but what person doesn't in a hard job like this . Once he posted me the wrong letter it was the same door number but for a different Street and when he came back the next day I told him not to worrie about it it was a mistake . He never leaves my parcels on the door step ect he always makes sure I'm not in and then he will try and deliver that parcel at a later time . Well that is my opinion on one post man . But I'm not sure about millions of others x
Steph Jayne oh, how sad, I would fire him on the spot and hire Mustafa, the athletic immigrant with broken English but whom in theory walks faster!
Lol this slag is definitely getting face banged by the postman.
jokes comment lmaooo
Half the guys working there are not even able to speak English fluently, that is the problem.
Dario da Silva never mind Reading/Writing ...totally agree with you 👍👌
I don't think language proficiency is the real problem here, I think the problem is that they are just a bunch of lazy thieves. I would NEVER use their "service".
i live in hull and cant honestly say ive ever had a problem with royal mail tbh
im in Scotland.. same here.. no complaints.
London is a different beast.
Wait till your area is sufficiently enriched culturally.
Why are they hiring agency people? The Royal Mail should run by the government.
Boodieman72 it was privatised years ago. Owned by corinthians
@@Rom-ju5tf most of europes post services were privatsed years ago at this point problems began to emerge. You just dont privatise public services like mail service, transportation or even emergency services like in murica where it is considered communism
Services that all people require - Post, Electricity, Telephone lines, Roads etc. - in my opinion should all be government owned.
They are vital services not products.
@@elias_xp95 Damn right
@@elias_xp95 you're forgetting the most important, we take water for granted until that thames bill comes 😂
260 pounds a week ,,,, pff those letters better deliver themselves........
well postman pat made it look easy
noob gamer he'd put that lot in this video to shame (the bad ones obviously, the good posties are just fine).
coz he had a new car and allowed to take his pet with him
I was a builder and scaffolder for years then took a job as a postman its the hardest job ever for the worse pay how they still have royal at the beginning of their name is beyond me . absolute disgrace the way they treat their staff. take every1 on now part time contract and make them work full time.
I remember years ago there was a similar story . Many of the staff were Illegal immigrants many of them could not even read english or use an AZ . So they simply abandoned their trolleys in the street . Even some of the depot managers had only just started work for the PO and been there for less than a year .
When sending a card sellotape all around the edges of the card and all across it too, leave only the space for the stamp!
Probably best to cellotape over the stamp too
No wonder so few receive the eviction notices sent from the royal courts ...not surprised.
Our police are not what they were. Politically motivated, afraid of action and confrontation, basically run by weak senior policemen..a laughable law an order operation. The famous postal service the same..parcels lost, heavy theft, just outside Brighton a few years back I found a huge pile of post part burned in a ditch.Lousy bosses, immigrant workers.
But it was immigrant workers in the 1950s and 1960s who helped rebuild Britain. For instance, the Vauxhall factory in Luton, all the mills in the Northern towns, all the buses in Birmingham. To attack immigrants is a bit of a strong statement. I don't see white people working past midnight, unless emergency services (Police/NHS). I was on a train to Cardiff once, we were left stranded in Chepstow because the train driver 'finished his shift' he was white, an Asian train driver would never do that!
Keep your racism to yourself idiot. If you look into it we’re all immigrants as humans evolved in Africa, and spread out so nobody is really british
@Kevin Smyth he is merely stating the facts
Kevin Smyth don’t pull that “all from africa” bollocks. how many millions of years ago?
@@suddin2690 That last part is part of the problem. Immigrants should stand up for themsleves and not be exploited like that. It makes working conditions worse for the British. Closer to the conditions the immigrants have come from.
Our weird postman was caught holding onto mail and taking it home. Floor to ceiling in his home with post...peculiar man.
A great bunch of people in Belfast! All long standing honest people.Excellent fast service too.
Royal Mail/parcel force (same company) say they deliver over a billion parcels a year in the UK, with 99% of all parcels delivered means there are over 100,000 parcels a year stolen!
Ten million in fact
Did anyone apply for post office job? It's like 3 part online application with 200 questions they make it ridiculous to apply and then get spastics from agency.
yeah I did, training was fucking basic for a pretty complex job, managers were absolutely vile. Quit after 2 months. So did about 20 other people before me that past year.
I've applied to be a postman a few times but I never get the position. Instead they give it to people that can barely speak English and put the wrong mail in the wrong door.
How do they pass the online tests?
They probably don't. Working through agency and working directly are different things. Agency takes what ever garbage they can get their hands on and hopes for the best. I have been working in many places and every time you had some agency workers half of them were borderline retarded.
So this is why my mail order bride never arrived...
Eggxactly....🐣🐣🐣
Haha
Remember when being a Postman was a good career of the indigenous working class man. Now the civil service and job centre send all the dross there.
What the aboriginals? MY house is older than your country and you talk about indigenous people hahahahaha
@@rossleeson8626 🤣😂🤣😂have mercy, that part lost me
Imagine being a postman in 2020
When people approached by bailiffs say “i never received a letter” I’m beginning to see why
This is unacceptable! Why arent people held accountable and fired?
since there's a dwelling in every sq. m., garage, and garden shed, its not a surprise no-one knows anywhere
It is not 'anywhere' mate. it is ANYONE. I hate to be harping about it, but you need to study more english
I now only use DPD for all my narcotic logistics requirements, they provide a quick, professional and discrete service.
how many parcec's did it take
I don't agree. Where I reside, I have given DPD the push after the driver GOBBED at me and told me that he had EVERY RIGHT to tell the neighbours (who are strangers to me) all of my personal details. I DON'T use DPD any more.
Theres that good migrant work we been hearing about!
Ignorance is bliss.
Have you every worked for the Royal Mail....??? Or have you looked at the actual programme to see the wide range of ethnicity...
Blaming migrants for INNATE HUMAN BEHAVIOUR and when it's BOSSES, MANAGEMENT that have power over who they EMPLOY and why they EMPLOY WHO THE CHOOSE TOO.
It also shows that the average British, English person ain't willing to work for what the Royal Mail is offering to pay them.
@@Sal-vc1ye Bullshit. all of these "great, hardworking migrants" that labour keeps singing their praises about invariably turn out to be incompetent buffoons with no idea what their doing and have very little grasp of english once looked at.
>It also shows that the average British, English person ain't willing to work for what the Royal Mail is offering to pay them.
No, that's standard middle-class anti-working class propaganda and myths.
@@Sal-vc1ye Thanks for importing the third world and driving down the price of labour. Keep believing that anti-working class propaganda as soon you'll be one of them as the middle class is eradicated by design
@@drifter402....
You need to thank your forefathers, before you thank me, 💯👀
I cannot be congratulated (blamed)
for a social and economical model my great great great great ancestors where placed under to be apart of without choice or decision.🤔
Looking over and ignoring entirely the whole fact, to how your great great great great great ancestors laid down the blueprint and put to process, "New Plantations"
Slave Salaries,
Cheap Labour, Higher Profit Margins, Lack Of Rights & Equality 🤨
I know it can be hard to look 👀👀 the ugly truth in the face and ACCEPT IT, For what it is "My Brother",
But... Your gonna have to deal with that one alone and stop pointing your crooked fingers at the world.
P. s
Life's A Bitch Like That At Times....
Facts can't be altered,
However... They can be ignored son.
Sal20
@@Sal-vc1ye Your an idiot it should be a written rule no English, no entry I work with these fellows and the don't give a shit about my country, values, morals and have too much testosterone, as do the women. They don't even pay enough tax or ni to cover a doctors appointment or translation. They've broke this country & every thing in it. The benefits, rent, working tax, family tax, child benefits free prescriptions outweighs everything these scrounging lazy pay. My guess is you either run a company and use these people or you are a left wing looney. Look we we are today the country's had enough! "dat dey do" wtf? English!
Look who they hire for the jobs!
I'm a postman, you've to come and see how we're treated before even commenting. We don't take breaks and even start earlier unpaid in order not to get bullied by them. We've to use our own GPS on our phones to get on the right way. They give us nothing in return for the hard work, it doesn't matter who they hire it matters how you treat them.
It's the foreigners
@@fulippuannaghiti1965 You don't get paid?
@@tooyoungtobeold8756 they try not to pay overtime as they expect people to finish by the time regardless of the volume. Anw I left the company a month ago, because I just gave them two weeks notice and not a month they did not pay me a week. Worst company ever
Exactly
If they gave them a clean, smart and respectable uniform like in the old days, maybe that will force them to respect the job, the company, the customer, the Crown and British values.
The problem is, theyre all temps.
nothing remotely royal about it to be honest
Huh! Don't get me started on the royal family!!
that is what it is bloody called so fuck off.
The manager sounds like he knows how to dip into those envelopes 🤔 and telling the new guy how its done!? Well done 🙄 😐
Kaz Joseph It’s obvious, anyone with a brain would be able to think of something like that.
I worked for TNT a couple of years back, and there was a night shift group that put all kinds of parcels on pallets. They sealed them with black foil, and put a new address sticker on it. The next day the pallet would be delivered to an adress, delivered by a TNT truck. They finally got caught when a daytime forkliftdriver accidentally bumped into one such pallet and the parcels came pouring out. I believe this can happen in lots of companies, even to this day, with all kinds of security measures...
At 34:25 why didn't the hospital sent a text or email? Many Hospitals do that now.
Used to be a decent job back in the day, full time permanent employment, pension etc. Now its all foreign temps.
Simon George
An they wonder why they’re rippin the place off
Yea it was ,and respected job also and hard to get a start as no one left the job,,,everyone knew there local postmen. ..changed day not for the best where profit is more important than service.
Shut up you rascist asshole
I remember being a temporary postie years ago. I was given the hardest route doing the longest hours whilst all the old timers where calling at their home for a fry up and doing a fraction of the work as me.
Aaah you poor thing 🍆
same I did notice the old timers were slow and lazy, managers would only hassle the temps
I'm going to order a small violin and play it while I read your comment.
Happens like that in a lot of places.
Stop sending money through the post , simple as
no, stop touching shit that aint yours, simple as.
Ye, and stop sending things all togeter in the mail. Deliver it your selfs. The mail can't do there job, you have to do it for them.
Why cant we send money through the mail, it should be safe!
On a different note, could you send me some money through the post?
William Steven and some porn too.
I worked for Royal Mail for 5 months the way its run is atrocious I was put on walks where I had not been trained how to deliver the mail in the correct order the manager was a power hungry narcissist and they put me on the frames not knowing the lay out it was bad.
Is there theft
I always walked round with an experienced postman as part of my training for weeks. That’s the only way to learn.
Royal Mail is such a joke. That's why I never, ever, ever use "Royal Mail" as an option when ordering stuff online and always use courier services. I once ordered a package from a website in Japan, and it arrived 19 hours later. Considering the flight from Japan to UK is at least 12 hours long (at least at the time, now it's more like 15 because Russia), that should tell you how innefficient and incompetent Royal Mail is when ti takes them 1 week to deliver a letter from London to London.
I had a parcel supposed to arrive within 48 hours. It was sent out Thursday but wont arrive until Monday....at some point. That is not 48 hours. Royal Mail has to be the worst service in the UK with Hermes/Evri a close second.
Had a £200 watch being delivered, the guy said he came to my door 5 times but never once did I see him, the 6th time he came, he gave it to my neighbour saying the address was wrong on the package and that it's actually for them, my neighbour thinking apostman wouldn't lie, send it back to it's return address, it never turned up there either since it got lost in the post office. Thankfully, they gave uys a refudn and persued the post office for the lost items, last I heard they got the money for it through the court.
How did they not work out that Joe was a journalist when he’s constantly asking questions
Jesus Christ Britain, when did you become South Africa? Unbelievable
aden aden ............ throwing farmers off their land for simply being white.............do you call that advanced?
May Show........NO THEY ARE FUCKING NOT JUST BEING REPOSSESSED.........DONT FUCKING COME COMMENTING AT ME WHEN YOU KNOW FUCK ALL ABOUT FACTS...........who will farm the land and feed the nation in the future........yes more charity donations and handouts from the west and whitey as the farms will become failed farms with no food production..............you cant call people nazis as that is absolute bollocks...........these people have on the whole created farms from nothing but sheer hard work..........if it is not managed it will go back to nature.......oh and btw the land belongs to no-one at the end of the day but at least the farmers put blood,sweat and tears into doing something with it so if anything yes they deserve to own it..........the reposessions of farms and assaults on farmers because of skin colour is racism..........this is not 1850
@@geoffdundee - The West is going to stop enabling other countries. We'll keep our money and help our own.
BBRUCK6974 ...... the UK sent 57 billion in foreign aid last year......yes billions not millions..................the public should be asking exactly where and who it went to..........its an absolute disgrace.........in the meantime folk in the UK have had welfare benefits cut and living from foodbanks,etc,disabled and pensioners and those in need struggling,people with low wages struggling and paying TAX only for it to be sent abroad mainly to countries that hate us..........id stop it all today if i could............CHARITY BEGINS AT HOME.
@@geoffdundee - The US sent that much in aid, not the UK. The UK sent 14.1 billion pounds. Still, the two countries need to look at home and help their own.
I’ve worked for Royal Mail 35 years, never stolen a thing, never had a complaint against me. These issues can be narrowed down.... Management not caring about the business, just figures, the business now no longer being about public service but making a profit for shareholders, workers not receiving adequate if any training. This programme was filmed in London, people hired through no fault of their own can’t speak the language, don’t have adequate training about procedures or the job in general. A once great institute has a rotten core due to the business being run by people only looking after themselves and the easiest route up the ladder, the great business I walked into in 1985 has long gone 🤬
It’s now 2023 and I see nothing has changed.
The walks are completely unachievable now with brutal workloads 😢
It's all about making profit and squeezing the organisation until it breaks. Quality and care for workers comes way down the line of priorities! That's why it was privatised so the government can dodge all blame and can't be held to account!
What I learnt from this, is DONT send money via mail !!
Absolutely never! Ex royal mail
Yo why the hell would you do that anyway? I remember doing this in like the 90s before internet was widespread and all... you can literally transfer money using any Internet device in like 10 seconds. Or just call your bank if dont know how. How is this still a thing?
I was a postman and this is highly selective and unrepresentative of the dedicated postmen and post women who work across the UK for the businesses
Lost count of the number of times I’ve had to complain to Royal Mail in south london . They send a book of 6 stamps out each time as compensation for missing post (after I had to fill in lengthy online forms , attaching evidence that I’d posted something ). Appalling service ,hooligan ,dishonest post people who don’t care.
You go straight to jail if your caught stealing mail, federal offense, years In prison. In the us a postal worker has to go through crazy background checks and loads of training. Cant believe how ancient the mail system is across the pond
Imagine going to India and having to deliver mail written in a language you can hardly understand in places you have never been filled with people that speak the same language. If you are an immigrant that is currently conforming to your new country because you just arrived a week ago. Do not become a mail carrier.
@@ucantjustdoit
He wasn't stating otherwise, he was using it as an example of just how ridiculous it is to employ people that don't have the most basic skills in the indigenous launguage.
This is what happens when profit comes before service. Lovely capitalism
What system do you suggest instead of capitalism?