Cabrio Washer uL Code Troubleshooting - Part 3
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- Опубликовано: 28 сен 2024
- After great aggravation with this washer throwing the uL code - unbalanced load - and dealing with several cycles of wet clothes, I embarked on a journey to repair this Whirlpool unit. Having a certain level of competency with tools and equipment, I gave it a go. After having checked the stator for any visible damage or cracks or looseness, I then proceeded to replace the suspension system (rods & springs). I document these approaches in parts 1 and 2 of this mini-series.
So far the results were not successful. Here in this video I address one of the first thinks I should have checked - basic levelness of the unit. It was quite off - let's see if that made any difference or if this has been an overall fail.
Please check with the manufacturer for your specific make and model unit. This video is posted for informational purposes only. Please consult with a professional. This is not intended to give professional advice; it is simply me proceeding through a chosen repair approach and demonstrating how I did so.
See the other videos in this series:
See Part 1 here: • Whirlpool Cabrio Washe...
Whirlpool Cabrio Washer uL Code Troubleshooting
And Part 2: • Whirlpool Cabrio Washe...
Whirlpool Cabrio Washer uL Code Troubleshooting (Part 2) - Suspension Kit Replacement
Fixed mine with a 12 gauge. The new LG works great.
I share the same sentiments. That Whirlpool was wheeled out the door in favor of a new machine a few weeks ago.
I'm seriously considering a brand new washer.
😂
That's gonna be my next step of the stabilizers don't work. Cabrio will go into my backyard for plinking.
Thanks for that info not everyone is honest and admit defeat can it be new bearings
Thank you, this one had me stumped, I ended up taking the easy route of replacement, ultimately my LG large capacity top loader is a pleasure to use.
I have one of these washers too. I kept pulling for you hoping for the best but found myself towards the end of the cycle saying come on come on..........godamn it. 😂😂
I really appreciate that, thanks for the patience with the low light filming, I know I took a lot of heat for the lack of adequate lighting in the garage where the washing machine is located. It's a very frustrating evolution, I thought I would have had the problem nipped, but as they say, your mileage may vary. Things were looking good for a while, but I'm having the trouble still, I'm on the verge of just springing for a new unit altogether at this point.
@@AndyMahnFL411
Same here- I replaced the bearings and rods. Out everything back together and still getting the UL code. Not sure what else to do besides move the load around hope it finishes and place them in the drying until either I find the issue or new machine!
@@robertstrong614 - In my case my research and troubleshooting efforts only prolonged the inevitable - purchase of a replacement unit! Relief at last!
@@AndyMahnFL411
Well- after thinking a few days- I decided to look at the skator one more time and actually order a very inexpensive part that was delivered last night- Rotary Position Sensor. This was the only part I didn’t replace after replacing the bearings and staff. Again- if this didn’t work I was already preparing to redo the bearings which is a lot cheaper than a new washer/dryer set. But- 4 loads later wife thought this was the best Valentines gift ever- so quite and running like new- no error codes- BAMMM (drop the mic) 👊🏾🎤
@@robertstrong614 very nice, and much longer lasting {hopefully} than a bouquet. Well-done.
Bad bearings, get a bearing kit.
I had just changed out my bearings and drive shaft then started getting the UL error. I noticed my stator was cracked in a few places changed it out and still got the UL error. Watched your videos after ordering a new Rotor assembly and thought dang maybe I should have ordered the suspension stuff too. Guess what though the new Rotor Assembly did the trick. Old one was rubbing on the stator assembly causing the UL error.
Thanks for sharing your results, hoping that will help others here. Obviously it's not always a simple and straightforward approach to resolving this error. Hope you get many more months of usable life out of your machine.
How freely should the tube be able to move side to side and front to back? I can essentially bounce it off of any wall with barely any effort. The springs and rods "seem" OK...
because when mine goes UL its bouncing off the external walls like crazy. But it does do a tight high speed spin earlier.
I've re-lived the same 11 minutes over and over and over.........
Mine leaks from the bottom but Idk where & keeps getting the uL code
It's the seal on the shaft that makes it leak through the bottom
we have the same one with the glass top, but seems to be having the same problem.
Oh, sorry to hear that. I'm wondering if the issue is more likely to occur in a specific model and year unit.
Ugh and the troubleshooting part???!!! What i saw all this time through this video, was that: yes, the washer doesn't work.
My washer is doing the same thing and I replaced the suspension rods (OEM). Contrary to what I was told, it didn't fix the error code. I should have checked the stator assembly when I had access to it but I didn't. I will see if the stator is cracked and if not, it's time to chuck it.
The design of these units is just too complicated. I also have a 21-year old Maytag washer and dryer which are still working fine without any issues and this Cabrio is 8-years old. All that whizbang electronics is not adding up to reliability. Such bad design.
Thanks for your comments, in my research I found that the stator is the first thing to check for cracks, aside from ensuring that the unit is properly balanced in level. I agree that manufacturing practices and materials quality over time have certainly suffered and often result in less enduring products.
@ 4:55 I feel your pain!😅 I have a Cabrio washer throwing the same code. I thought maybe it was because there was a pair of denim overalls in the load but put in another load & its doing the same thing...🤔
Yes, was aggravating beyond belief. In spite of my efforts, my solution was to replace the unit. Others in the comments have shared their experiences, some successful. Good luck!
The problem with all of these machines is the poor quality of the shaft,they rust out and the tub seizes on it.
I just finished replacing the shaft,bearings and seal and it now works like it has never worked before.
Most people don't understand how these machine work,the tub has a flotation chamber on the bottom and a smaller hollow ring on the top.
Both have a partial fill of liquid for balancing.
The most important thing is that the tub must be able to float up and down,about 1/4 to 3/8 , this can be easily checked by grabbing the tub and pulling it up and letting it drop,it should do this without any resistance.
If it binds or wont move the shaft needs replacing
Wow, my exact same washer does the same thing. That frigin UL CODE, i took apart, by watching your video, but if yours didn’t work, by replacing suspension, then I’m sure Mine won’t either. Ugh!!
I hope you had better success than I did. I base my decisions on a lot of research and the path I chose I felt would bring the result, but in this case it simply didn't. Would love to hear your results.
Mine had a cracked drain pump with a Ld code , I replaced the drain pump and started running great, now it’s stopping at 9 mins with the UL code! wtf is wrong with this POS!
Beyond aggravating! Based on age of this unit and the persistence of the uL code, best decision I finally made was to replace the SOB!
@@AndyMahnFL411 I know what the problem is because I have the same problem. You can learn what it is in this video: ruclips.net/video/fUqgsPjxFIA/видео.html Problem is, the parts in that video do not fit my Cabrio WTW8100. But this will explain the issue. It's the tub is loose and has "play" in it. Not fixed securely enough to base (or whatever the part under the tub is called). Hope this helps someone!
My thing keeps popping up and saying Ld idk what that means if I can get some help with that
LD error code on a Whirlpool washer apparently has to do with the system taking too long to drain. You might want to check the drain hose and make sure it's clear.
I just fixed mine during a Cyber Monday special this year. The Fix will be delivered on Dec 1st
I love it, that fix is practically second to none.
Andy, I am pretty sure the part that was needed to be replaced was the rotory position sensor (RPS). It reads the balance of the rotating tub. It is attached to the stator on the bottom of the washer.
ruclips.net/video/Xx_D-ThgeGI/видео.html
Here is a link how to change the sensor
Part# WPW10178988
Thanks very much, Rome. I know often The symptoms are similar while the part needed may vary. I'll have a look at your video and consider that, much appreciated.
Yep! I bought that part on Amazon for less than $10. Easy to fix. Just follow directions. I'm a 👩 woman, and I fixed this problem all by myself! Haha
No...the sensor has nothing to do with it...this is a mechanical real issue...if the tub is shaking and banging out of balance the sensor is not the issue
@@shelby50411 I agree with you that it could be a real physical or mechanical issue with the tub being broken or other mechanical issues. However , there is also instances where it is the position sensor that went bad.
I commented on part 2 of this video where I explained I reached the same place as you. But I discovered the suspension rods we used were not the right ones for the job. I re-purchase suspension rods, this time OEM rods and replaced the Amazon PartsBroz rods and the problem has been resolved. Thanks for your great videos.
Wow, interesting, many thanks for your comment! I certainly hope this helps others. I know these videos are not particularly great, the lighting is not very good, the overall approach perhaps is not the best. This is just simply my experience. The most valuable part here are many of the comments left. Thanks again.
@@AndyMahnFL411 You helped me, I wouldn't have been able to get anywhere without your video. You provide great detail and had excellent suggestions. In fact your twine through the j-hook to pull the rod through the hole was the only way I could change the rods myself. Thank you and bravo for you good work!
@@billcramsie7726 thanks very much for your thoughtful comments. Happy to know that I'm able to offer some advice of value. Wishing you the absolute best, Bill.
That sounds correct. mine started after I changed the springs while fixing the bearings in the wash drum. I did it as more of preventative maintenance.
@@mayjack1959 Did you have a tool to pull the bearings?
Your leval has a gap on both sides so the middle of the lid is higher than the sides
GOD DAMN. Exactly. Over and over and over. I have a Cabrio also and it goes bananas every single spin cycle. So freaking aggravating. I ordered the 4 stabilizers and they'll be here in a day. Man I hope it does the trick. Your washing machine mystery series was VERY helpful. The string idea was great!! I will be using it also. Thank you kindly. I'll let you know how I make out.
Truly sorry for your pain, this machine was an absolute nightmare. Apologies for the quality of the video, obviously I needed to utilize some kind of better lighting to capture what I was doing. I ultimately ordered a new washing machine with a great sense of satisfaction and wheeled that old one off the premises. Best of luck to you, please post your outcome.
@@AndyMahnFL411 No apologies necessary at all. Your videos were great. Step by step and to the point. I'll take a bit of low light over the wrong approach any day. I will say this. The springs on mine are completely shot. No tension at all. Freewheeling!! So just as a test, I took them all out and manually pressed down the spring a bit and wrapped electrical tape around the rod itself above the spring to hold the tension on it. I wasn't expecting it to fix the problem but at least give me an idea if anything changed. The spin cycle started and it ran smooth for the first time in almost a year. Usually it would go uL before the actual spin cycle even got going. It ran smooth until the tape slipped up the rod on one of them. I knew that was going to happen though. So at this point in cautiously optimistic that is my problem. I'll let you know how this reoccurring nightmare ends though and thanks again.
@@RickyPisano well, definitely sounds like your diagnosis is correct in saying those springs are shot. Just double check that you order the ones that are compatible with your unit. Wishing you good luck. I'm sure there's a more graceful approach to installing the springs, I didn't have the advantage of any help at the time.
@@AndyMahnFL411 Almost bought the 23" rods by mistake. Amazon told me they were for my model #. Glad I measured them. Fingers crossed.
would the stator cause a ul code if cracked? maybe the stator is bad somewhere else that you can't see?
Yes, it is my understanding that a cracked stator will absolutely cause that code. There was no visible damage or cracks to it, certainly it is possible there might be invisible damaged that I was unable to detect.
I'm having the same problem, but I'm not getting a violent shake like that
Not much more aggravating than that condition!
I took a shot and changed the rotation sensor but still same thing 😢
@@briancurren7033 so your machine is displaying the UL code, but it's just not shaking as in the example demonstrated? Does the stator appear to be intact, without any cracks and is the bolt that holds it in secured?
Stator seems fine no cracks or anything, I'm thinking I'm going have to try the suspension rods
@@briancurren7033 good luck to you, I was really hoping that would have been the solution for mine, but it was not.
I wonder if the inner tub is jacked up on that machine that noise is horrible. I’d pull the tub and see if opening that meets the shaft is wollowed out. Disregard I see you’ve given up
Thanks for the valued input. The washer is still actually working. I'm just cautious not to overload it and have the spin speed on medium as opposed to high. Ultimately, I'm sure I'll need to replace it, but it's serving a purpose for now. I'd like to at least get the value out of having replaced the rods and springs.
@@AndyMahnFL411 So I was having the same problems as you and almost didn't fix it, but could not find a used one I liked in my area. my UL code was only happening on heavy loads. 2 weeks ago it got worse. I had the same noise you were having and knew it was the bearing causing the noise. It wasn't until I read reviews on Amazon that I found out the bearing being worn out can cause the UL error. Replaced mt bearing and shaft and I've had no issues. It's a process, and you will learn just how dirty your washer is. I spent as much time cleaning the tub and drum as I did doing the repair. Now that I've completed it, I can tell you I would do it again instead of replacing it.
@@southloven well, thanks very much for your experience here. My results since doing the fix that I applied have been variable. Some loads go through without a problem, other loads create a lot of shaking and noise and the UL code. I'll look into the bearing replacement and see how much work it might be and that might be the final answer. I'm otherwise not willing to invest any more in this particular unit and may just replace it.
@@AndyMahnFL411 don't bother with replacing bearing. Not worth the money and hours of work.
I’m pretty much at the same point as you are. Strange that yours started to do this around the same time as mine
Surprisingly, I've been able to wash multiple loads since I thought the repair failed. What I've been doing is making sure not to overload it, and it seems to be working okay now.
Mine is level still says ul
Mine says ul with no clothes in it at all. Checked suspension roda they aren't broke or anything, stator seems ok. Still ul.
@@philwill1 Could you be overloading it as I believe I was mine? Try a smaller load size - and set the spin speed to medium instead of high. Neither is a guaranteed solution but have helped from personal experience.
@@philwill1 springs that are on the rods may be worn. I replaced mine which I believe helped.
The tub for these Cabrio washers have liquid sealed up inside to help it balance. I believe that could be some of the problem.
Very interesting, thank you for that detail. Sounds like this is starting to match the complexities of the inner ear! ☺️
@@AndyMahnFL411 Yeah another thing is the tub floats up to disengage the nylon gears right under the agitator. The shaft gets rusty and makes it hard to move up and down. The third thing is the little metal washer right under the nylon gear gets cockeyed and debris builds up over time. The older version was much simpler.
@@billburkhalter411 very helpful, thank you for that detail, hopefully will help others.