A Customer Complained About My Detail And What I Did About It

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  • Опубликовано: 25 ноя 2024

Комментарии • 19

  • @bigstick346
    @bigstick346 9 месяцев назад +3

    First of all, it can happen to any of us. The difference between you and a lot of other detailers is that you admit it. It can happen to anyone. When I'm dealing with deep staining I always explain what wicking is to the client and tell them to let me know if it happens. Good video. I'll sub ya

    • @D.B.K.mobiledetailing
      @D.B.K.mobiledetailing  9 месяцев назад +1

      Thanks for watching bro and welcome to the Fam! You are absolutely right great advice. It happens nobody's perfect we just have to learn from our mistakes.

  • @PolishedMobileDetailing503
    @PolishedMobileDetailing503 9 месяцев назад +1

    Shampoo is tough when it’s cold out. I’ve been using the P&S 3 step with a steamer and it’s been working great with no water injection ! Maybe that can help in these colder months. Best of luck out there !

    • @D.B.K.mobiledetailing
      @D.B.K.mobiledetailing  9 месяцев назад

      Thanks for watching. Thanks for the advice That’s what I’ve been doing lately it seems to work out. Be sure to join the fam if you haven’t

  • @Voges2023
    @Voges2023 9 месяцев назад +1

    One huge thing I learned is throwing a dehumidifier in the car. Dries it like crazy. It will blow your mind on how much water can get out.

    • @D.B.K.mobiledetailing
      @D.B.K.mobiledetailing  9 месяцев назад

      Thanks for watching. I appreciate the advice. I heard someone else say that I might have to try it out. Be sure to join the fam!

  • @cashkle
    @cashkle 9 месяцев назад +2

    I had a client, it was a friend’s aunt. He had gifted her a detail and we had scheduled for 12. She calls me the night before asking if I can come at 11. A bit annoying but I accommodate. I end up getting there around 10:30 maybe that was my bad but she said she had stuff to do that day and better early than late. I call her saying Ik I’m a bit early but you could just leave the keys w me. She said a bunch of excuses, how I’m a stranger and she doesn’t trust me with the keys, even scolded me for not respecting peoples time. She gaslit me saying she’s confused she thought it was at 12 and said I didn’t confirm the night before. Cancelled on me. I was civil but I blocked her before I even put the keys in the ignition. Her sister felt bad so I ended up detailing at her place. She paid me double my price but that gave me ptsd lol. Worst part there was a detail van a few houses down as I was leaving.

    • @D.B.K.mobiledetailing
      @D.B.K.mobiledetailing  9 месяцев назад +2

      Thanks for watching. That’s crazy I tend to try to stay away from customers like that they’ll usually find or make an issue where there is none. Sounds like you handled it professionally tho🫡. Blessings on your journey and be sure to join the fam if you haven’t.

    • @cashkle
      @cashkle 9 месяцев назад +2

      @@D.B.K.mobiledetailing​​⁠ yeah, can’t take that stuff personally and definitely won’t let it stop me. there’s better clients/ ppl in general out there. Likewise tho, keep doing what ur doing g 🤝🏼

  • @Staceysdetailingnc
    @Staceysdetailingnc 9 месяцев назад +2

    As one detailer to another, shit happens. We have all been there. That’s what we do, we learn and move on. That’s what makes us a master detailer

    • @D.B.K.mobiledetailing
      @D.B.K.mobiledetailing  9 месяцев назад

      Thanks for watching bro. Facts!! Be sure to join the fam if you haven't. What part of NC you at?

    • @Staceysdetailingnc
      @Staceysdetailingnc 9 месяцев назад +1

      @@D.B.K.mobiledetailing raleigh Nc. I am going to show you a way to clean that kind of seat with out using a steamer, and extractor.

    • @Staceysdetailingnc
      @Staceysdetailingnc 9 месяцев назад +1

      @@D.B.K.mobiledetailing yeap, already subscribed bro.

    • @D.B.K.mobiledetailing
      @D.B.K.mobiledetailing  9 месяцев назад

      gotta show me that technique

  • @cedricchoice9750
    @cedricchoice9750 9 месяцев назад +1

    Bro another solid video. And you’re a good detailer by admitting that you’re going to fix it. Hey where did you buy your drying fans from because I can’t find them.

    • @D.B.K.mobiledetailing
      @D.B.K.mobiledetailing  9 месяцев назад

      What's up fam thanks for watching. I got mines from amazon bout almost a year ago I heard they discontinued not sure how true that is I haven't checked. Go on amazon and type dri pod. or google it if they don't have them. definitely a game changer.

  • @bigyungin1218
    @bigyungin1218 9 месяцев назад +1

    Aye that’s big time moves doing a video with Reyes! Happy for you 🫡

    • @D.B.K.mobiledetailing
      @D.B.K.mobiledetailing  9 месяцев назад +1

      Thanks for watching fam. Yea I rock with Reyes. Im definitely gone be linking up with him more. So stay tuned.

    • @bigyungin1218
      @bigyungin1218 9 месяцев назад +1

      @@D.B.K.mobiledetailing 👍🏾💪🏾🫡