S&W Ultimate Carry J-Frame Unboxing
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- Опубликовано: 6 сен 2024
- I unbox my new S&W 432-UC revolver to find unsatisfactory evidence of the cylinder front being scratched by the forcing cone…buyer beware. This is my 4th unsatisfactory revolver from S&W in 2024. It will be sent back to S&W for warranty repair. Both Lipsey’s and S&W will be sent a link to this video. I want S&W and Lipsey’s to succeed.
The CEO and his buddies have destroyed Smith +Wesson.....It's the Boeing effect.....These types of CEOs are destroying American manufacturing. GREAT VIDEO
Thank you! I hate to seen an iconic American brand have such problems...
I just bought a brand new S&W 442 & the cylinder looks like somebody chunked it across a parking lot & painted it black afterwards. It came straight from the factory like that. I sent it back. Their old stuff was literally masterful works of art. They are just cranking stuff out on a cnc assembly line now to make maximum profit.
Before 2024, my last S&W purchase was in 2020. Before 2024, I didn't have anything negative to say about S&W. Now, they've messed up...
Thank you for making this video!
I've got a new 351C that I purchased for my wife as a lightweight carry. It's been fired twice, and returned for repair twice. The bloody thing won't eject the spent casings.
I'm going to test fire it again in the next few days, but I think it'll be going back for a third time. I wish S&W would get it right; it's a gun that my wife would actually carry.
Thank you for letting me know that it's a true problem with S&W and that I didn't just get a lemon. You're video helps me justify a change in my gun purchases going forward.
It such a shame too. I love S&W J-Frames, and I'd love to have a pair of 432-UCs.
If you're going to buy a current production S&W, I'd recommend inspecting before you buy. They'd be great little revolvers if S&W was not having QC issues.
I'd keep sending the 351c back to S&W until they get it right! I have a 432-UC at S&W on its second trip.
Good luck!
Quality control definitely ain't what it used to be and for that kind of money that should Pristine
Facts!
New sub, thank you for this video!!! For the price they are charging this not not acceptable!!! About 6 months ago I purchased the 6-shot Kimber K6xs. Only has about 130 rounds through it, 90% of which were standard pressure 38 special, only 10% +P's. Was dry firing practicing at home with snap caps, went to eject the snap caps and the whole cylinder let loose and slid down the ejector rod, if not for the grip it would have come completely off. Sent it back to Kimber and they called and said there was a crack in the frame and they will replace it. Quality control I believe for most manufacturers is pretty poor nowadays.
That is terrible! I hope Kimber took good care of you. I bought my wife a Kimber K6XS for Christmas in 2023. So far, her gun has run great.
I've got positive comments from people they said they got good S&W UC revolvers. If my first was bad I can chalk that up to an oops. I've now got 3 that are not working right. To me, that says they have a problem. That chances I buy three guns from different stores or GB on the internet and they're all unsatisfactory...seems pretty small unless they have a QC problem.
Thanks for the sub! My wife is an OB/GYN, we have a little farm, and I was mil/le and like guns. I figure we can share our stuff and try and grow God's kingdom through our experiences. I don't want to compete with Warrior Poet Society...rather supplement. There are a lot of snake oil salesmen...I want to spread truth.
I just bought a new 642 Lipsey's UC (through GB like you) and it's perfect. Have put 200 rounds through it with no issues, defects or imperfections. Yours is clearly different, sorry to see it. Hopefully you get it worked out because it's a great little gun.
I'm glad you got a good one. As many bad one as I have gotten, it is nice to hear they not all jacked up. I pick up my 4th and last on Tuesday, July 9, 2024. Hopefully it is a good one like yours! They're great in concept...I want 4 that are great in execution!
I thought mine was a good one. Sent it back for repair after about 250 rounds. 642 UC.
@@sowelu9247 Here I was hoping the troubles would be limited to the initial rounds with fit and finish problems...
Please let your viewers know know how S&W handled your return. 3 questions:
1. Did you get the flawless gun you paid for?
2. Did you suffer any money lost for shipping it back?
3. What was the turnaround time?
What did Lipsey’s have to say, and was S&W courteous?
I am seeing A LOT of really bad QC slop on these new Ultimate Carry guns, all over YT! Gosh, finish damage like that on an $850 brand new gun is atrocious!
Finish damage is one thing, but my first 432-UC had trigger freeze and cylinder timing issues...it actually would not fire...sometimes...
It is disappointing to say the least.
At this point, with any brand, QC is slipping. It’s better or worse by brand, but it is getting worse across the board. Unless you can hold it and check it out in person, you are taking a risk. It’s a gamble to order online and hope for the best. It’s a sad state of affairs, but that is where we are. I picked up a 442 UC and it’s wonderful. I looked it over in the store beforehand.
I'm glad you got a good one! It gives me hope when I hear of people getting good ones. I'll keep sending mine back until they come back right! Luckily, my MP340 can handle business until I get good UC revolvers.
Always said I wouldn't own a Taurus revolver but after watching this for half the price I might consider it. My son just bought A stainless steel 357 mag Taurus for $373 Works fine.
The only experience I’ve had with a Taurus revolver was a 651 CIA…it was a good one. I like S&W, but if Taurus, Ruger, or Charter Arms put out an alloy frame gun with the same feature set, I’d be after it.
My Taurus 856 Executive Grade was an absolute joy to look at and shoot. The fit, finish, and function were considerably better than the last two S&W Model 642s I bought at about the same time. S&W is nowhere near the same quality it was back in the days of my pinned and recessed K and N frame revolvers.
I got a blued 4” model 29 last year with same thing.
I just got a 6” stainless Python the vent rib was machined off center.
It’s all of them these days. Good luck.
That stinks! Did S&W and Colt fox the issues?
Return the New Junk and find a nice Pre Lock J Frame thats New old Stock... Ya might pay a little more, but it is well worth it!... That's what I would tell someone in this situation!
I have 4 guns sent away to S&W right now. I'll hold them to their alleged quality...
My MP340 and none of the 4 Ultimate Carry revolvers I own have the Hillary hole...
I just got my lock plugs from TK Custom today for the 2 S&W revolvers I own that have the Hillary holes...
I point most folks to the Ruger LCR. They're great guns but I haven't bought one because they're ugly...good but ugly.
Given the price of a new S&W revolver, it makes more sense to find a good, pre-internal lock S&W: better finish, better aesthetics generally, fewer unwanted features, better quality control, and a greater likelihood of holding its value. I recenty purchased a model 13, in excellent condition, for no more than what S&W would now charge for any of its K-frames.
I wouldn't have much of an argument against that logic. I've been hunting a 632 Pro Stainless with a 2.25" barrel. The last ones I saw on GB were a consecutive serial number set at over $5,000...I want a carry gun not a safe queen. I had to pass on it.
I beat my MP340 up pretty good. It earned its scars from years of carry. I'd feel bad beating up a classic in good condition. They just don't make them like they used to...
I appreciate you making the gun review videos on the S&W models 432 and 632. I was seriously considering purchasing one of these models, because I do like 32 H&R magnum caliber. I am really sorry to hear that you are having such quality issues with these pistols...it's a real shame and a black eye for S&W. I have an older model S&W 642, and the build quality and workmanship is very good which is another reason I was considering the 432/632 models. After watching your video, I have doubts about the current quality of S&W's J frame revolvers. Hopefully, they will do right by you address the issues. Please post an updated video as the saga progresses. Good luck.
I’ve indefinitely suspended revolver purchases from S&W. They’re not what they once were. The latest acceptable model I have is from 2020.
They will require a thorough inspection before you buy. Despite going back to the factory, none of my guns are in acceptable condition.
People have issues with big box stores,but you can at least walk in and see and handle a gun before buying 🤔
There is no substitute for being able to inspect before you buy!
@@HollyrockFarm you should do a video on “What to look for when handling a revolver in the gun shop”. I like to think I know what to look for to check timing, lockup, cylinder face etc. but many shooters do not. Could be very helpful and do a lot of views.
Correct however the only way to get a UC apparently is online.
Taurus and Charter Arms is the way to go.
They won’t take my calls to build one the way I want it! 🤣
$800 32 H&R mag made to Harrington and Richards standards.
I only own one S&W L frame 7 shot from the 2000s and it's great. I've been buying Rugers for a while because they've been reliable and cheaper but they are no longer cheaper.
Charter arms offers a very similar product, still made in the USA that can be had for close to half the money in the same caliber. I've been considering a "Professional" 7 shot charter arms. I would definitely buy one of those if Smith can't make a product worthy of the asking price.
My standard 442 has a missed machining operation on the front of the cylinder and is super sharp on the edges of the cylinder..
BS quality control!!!
I also haven’t received my Rebate after 4 months now…
So disappointed and dissatisfied…..
Did you call S&W and ask for label and RMA to have them fix it?
They've got 4 of my guns...
Own many J frames, great to carry, my only complaint is for the price Smith and Wesson shouldn't use such a cheap finish, I think it's watercolor.
Agreed!
Same finish as the regular line
My sw UC had a big problem. The extraction rod was bad. First shot out the box the trigger got stuck back cause the cylinder jammed up. These have known issues so not surprised by your vid. Mine took almost 2 months to get back. Seems fine now but am slightly not comfortable carrying it as a self defense piece. Still love it but not sure how sw would let it leave factory like it did.
I don’t know how they let 4 of the 5 revolvers I’ve bought in 2024 out of the factory…
S&W Quality Control is Failing
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Yeah, the only thing I can think of is that Smith & Wesson thinks Taurus' business strategy is a good idea!!! Towit: 'make crap, fix what gets sent back... eventually!! Maybe. Sorta, kinda'. The only thing that hasn't occurred to them is that we can get the same treatment from Taurus for a third of the price!!! (Disclosure: I HATE Taurus guns!)
I've never had a bad experience with a Taurus. I should be more upset with S&W. I fully expect when I go get the last 432-UC I am buying on Tuesday, I'm going to have to call and ship it back. If should just come with a label and an RMA in the box.
If the LCR was not so ugly, I'd have just bought one of those and called it a day.
Sorry you had bad luck with Taurus. I understand they have stepped up their quality and I ordered a Taurus 605- my first Taurus. It arrived. Flawless.
If you're bothering to read this, Smith & Wesson, I have bought my last S&W anything at all!!! Between the obnoxious Hillary Hole and the now nonexistent quality control, I am done with you!! You were great once, but you can't coast on what used to be true any longer.
...and if y'all (S&W) cannot seem to get my guns back to me in perfect condition as they should have been...I'm done, too!
...but if they come back great, I'm gonna forgive all the madness...
Bought the 432UC as my first S&W revolver and wound up with one that had light primer strikes and a dead front sight. So, it's now at S&W for warranty work that'll take 6-8 weeks... yay.
Mine have taken a month. They still have my 432-UC and 317-3 kit gun.
I agree. I just had to send a 43C back to Smith for a third time. I have older Smith’s that are perfect, but I think I’m done with Smith until I stop seeing all of these problems. What’s really bad is that it’s not one particular problem, it’s a wide variety of issues and that suggests a major problem. Oddly enough, their semiautomatic’s don’t seem to have issues.
Pure speculation: It makes me wonder if they’re having trouble getting skilled labor to assemble their revolvers. You can get away with assembly with a polymer frame semi-auto compared to the revolvers that should be hand fitted and QC checked.
I think you’re onto something. I think COVID and the moving of their headquarters has had a terrible impact on their skill positions. I also think that there are probably less younger gunsmiths who concentrate on revolvers.
Same issue with my “23 Colt Cobra (end shake/cylinder hitting cone, plus a canted barrel). IME, if you’re buying a new S&W or Colt revolver in ‘24, there’s a pretty good chance it will need an RMA to make it right. My 5” Python also went back… so far, my new/unfired 642UC seems fine, I want the 432 too, hoping to find at LGS one day soon, to inspect first
If I needed any of these guns, I'd be fired up. As it stands, this is an inconvenience and just a matter of how many times they want to pay for return shipping. I'm glad you got a good UC!
I am so glad you are shipping that dog back. I will be holding their feet to the fire when I receive my own UC in 3 weeks time should it have issues. Apparently S&W thinks “good enough” is good enough. Not. BTW, just received a new Taurus 605 which arrived flawless. I will be expecting no less from S&W and will post my impressions to this video once I receive my 642 UC…
If I had the knowledge on these UC revolvers that I have now, after 4 of 4 were bad, and S&W never got them past “good enough,” I’d cancel my order. I have suspended future purchases from S&W indefinitely. I have to eat crow. I bought an LCR.
S&W Quality Control is Failing
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I ordered 442UC liked it so much i went and picked up a 642UC. I've put approximately 750 rds between both pistols with no issues. After watching a lot of these videos with the QC issues coming out of S&W i feel extremely lucky to have gotten two solid pistols. When shooting a S&W side bye side to a Colt theres no comparison these will be the last S&W revolvers i own, unless they come out with an UC in .22mag / .22lr.
I’ll probably move on to Ruger, Colt, or Spohr. Trouble is, S&W seems to have the market about cornered with the features and light weight models.
The feature set and .32 Mag chambering…I bought 4. I cannot seem to find a 632 pro stainless with the 2.25” barrel in .327 so these were the next best thing.
S&W has abandoned revolvers in favor of making cheap semi-automatics. I wouldn't own a S&W revolver that was made after 1980 and I would never own a S&W auto.
Revolvers are certainly not their bread and butter anymore.
I’ve got an M&P9C and it has been great.
The revolvers from their golden age (when police carried them) are awesome. I’ve got a 1981 S&W skinny barrel model 10 and it is really nice compared to the production revolver of today.
I have a Model 27 manufactured in 1962 and its finish looks like your brand new revolver. The difference is mine has 62 years of service and God only knows how many owners.
They certainly don’t make them like they used to. I’ve got an early 80’s model 10 that puts the new ones to shame…
I was at a gun store yesterday when an individual bought a new S&W 432 exactly like the one in your video. He opened the box on the counter, and immediately you could see the rear sights were just hanging on, needless to say he was upset and refused it. They opened up another box and that one he accepted. Smith apparently is going through the new move that's not been as smooth as hope.
I bought 5 S&W revolvers so far in 2024. All of them have required at least one trip back to S&W. In fact, they still have 4 of the 5. One is on its third time back.
@@HollyrockFarm WOW...that ain't good! I recently received my first Taurus revolver I've ever bought, a 327 Federal Magnum. The fit and finish are ok-ish...the cylinder release button is sorta sloppy, but it functions as it should. So far after 150 rounds of various ammo, I have no complaints, especially for a total price of just $379.50 complete with standard walnut grips! (I am a die hard S&W revolver man, and for sure want a new 432...however, after watching your very informative video, I think I'll wait awhile!)
Dude, spot on the quality control is lacking! I had a shield plus performance center have trigger issues about 400 rounds in. Sent it in and got it back working fine, warranty work is at 6 weeks after they receive it.
One of my 432-UC revolvers went back for a third time. I’m may be burnt too badly by S&W to consider them for future purchases. I bought a Colt King Cobra. So far, it is great!
I've had new production revolvers in the last couple of years from Kimber, Ruger, and Colt that have all had major issues that required trips back to the factory. I'm not sure why these legacy manufacturers can't seem to build a quality revolver anymore. Very disappointing...
I wonder if inflation and the great resignation are hurting them...I really hope they get it together!
Trips back to the factory is the best Rx for these companies.
Smith & Wesson's quality control went to hell about 10 or 15 years ago. I used to work in a gun shop about 8 years ago. I can tell you stories you wouldn't believe. HORRIBLE QUALITY CONTROL, HORRIBLE CUSTOMER SERVICE
Ugh...and here I am buying them...
I hate to see an such and iconic American brand destroying itself. I shared my videos with Lipsey's and S&W. Hopefully they can get it turned around! I want to make another video where I recap the story and end with how great they made their guns...we'll see...
Yes, hope to see your follow-up video, and was Lepsey’s listening to you?
The one I held yesterday at shop was the exact same way
That makes me wonder, why aren’t the local gun shops inspecting these and sending them back before the customer ever gets to see it?!
I’ve never seen one in a gun shop awaiting adoption. I’ve had to order all 4 of mine online and had them sent to my local gun shop.
@@HollyrockFarm The one they had was an order from one of the guys that works there , so he didn’t see yet, but the owner was looking at it with me and didn’t think it was from rub but from assembly, it was clearly rubbing , luckily was the .38 , if it was the .32 that I want would have been a hard choice but definitely wouldn’t have taken it, supposedly, all models made are allocated already so we may just have to take them and send in
@@alanb.1540 That stinks but makes sense. I've not seen one out in the wild and Bud's Gun Shop has not notified me of any available. All but one of mine came from GB purchases. I asked my local FFL for one and they were not able to source one.
Should not have accepted the firearm at the FFL , you can refuse to accept it before the transfer is completed.
True...but then I'm liable for shipping back and a restocking fee. I figured as frustrating as it is, S&W has a good warranty so I'd use it. I've sent one of my 432-UC revolvers in for its third time. I'll keep sending them back on their dime until they get them back to me correct as they should have been when they left the factory.
That’s right. Make ‘em learn QC the hard way. “Good Enough” ain’t good enough.🤯🤠😵
Quality control at Smith and Wesson has definitely slipped. Ion several revolvers from smith and Wesson with the newest being produced before the Hillary hole debacle. Never had a mechanical problem with any of them, and fit/finish were second only to some older Colt revolvers I own. I am in liquidation mode due to old age and poor health, and whoever winds up with these firearms is going to be very pleased.
Some of us middle age and even younger guys with sense appreciate those classic revolvers with a craftsman's touch. These new ones I got this year have obvious defects that I perceive as zero care or pride in the assembly-man's work.
My model 10 I inherited from my Grandfather was originally sold in 1981 and it is beautiful!
I quit buying s&w and Ruger handguns. I'm definitely a glock fan now. I spent a lot of money on a s&w 686 only to get a substandard handgun that had to go back twice. Same with ruger. They charge top dollar and give you hi point quality.
I've been a Glock fan since 2004. Trouble is, for me, she (Glock) demands loyalty. I can handle her grip angle. If I can handle her grip angle, I cannot handle the grip angle of any other...
I retired from my PD and stopped carrying Glock. I either have to be 100% Glock or 0% Glock. If I don't, when I present my pistol to the target, my front sight (or red dot) is either pointed at airplanes or earth worms...
Glocks are awesome. My CZ P-10C is awesome. There is a world beyond Glock. If you're happy with Glock, just stay there and be happy...nothing wrong with that!
They’re banning those in the not so distant future or changing them cause of the Glock switches
I love my 686 but I bought it used in great shape. It is at least 7-8 years old. I would love to buy another revolver and when I saw the one in this video at shot show, I was considering it. I will not though. I keep hearing how Customer Service at S&W is bad, and issues with quality control such as canted barrels.
I’ve had zero issues with customer service. I just wish I never had to call them. S&W Quality Control is Failing
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Got a model 36-10 from buds and it came the blued steel was scratched up and it was missing the bolt locking pin, the forcing cone looked like it was cut with a blow torch. I sent it back and they made it right. It took 2 months but at least it got fixed.
I've got 4 of them, 3 of the 432-UC and 1 632-UC. 1 of the 432-UC revolvers is back for its third trip. The other 2 432-UC revolvers are there on their first trip back to S&W. The 632-UC came back today and has passed initial inspection and is pending a range check. I like the guns and will keep sending them back until they're correct. Then, I'm going to have action jobs done. The triggers are gritty.
Hopefully mine are returned "right" when they come back...
Incredibly bad. Is their QC department high on drugs, or just hungover every day?
Back in May I took possession
of a brand new 340PD I ordered. Should have looked it over closer before the transfer went through. It had a double punched locking bolt pin, scratch on shroud and chewed up front sight post where their assembly guy missed twice with the punch. I sent it in and it just came back (6 weeks later). Thankfully they fixed it and didn’t make it worse but a lesson learned for sure. Never order a s&w product, find a shop that has one to see before you buy. Their QC is actual dog shit
It is a sad thing. I hate to see S&W having these issues. Still, I've bought 5 S&W revolvers in 2024 and all of them have required at least one trip (one is back for round 3) back to S&W. Maybe they'll figure out it is cheaper to have better QC than work the warranty cases...
S&W performance center quality is nowhere near what it used to be. They are leaving sharp edges and burrs, and not spending any time fitting and finishing the firearms.
I bought a 5'' M&P CORE Performance Center and it came to me with plastic burrs around the trigger stop screw (Really couldnt take the 1 second to knock them off with a file like i had to?), and the barrel came to me "brand new" with a GROOVE so deep into it that it would catch my fingernail on it. When took a further look at the slide the lockup areas of the barrel hood and the very front of the barrel were still VERY sharp and seemed to be what was causing the grooves in the front of the barrel and the rough edge of the top of the barrel hood. I ended up sanding them down a little bit myself and they aren't near as sharp but still not perfect need to be filed a bit but I am not going to go that far before i send it in.
I was originally going to send it into them, but read online a few other guys having the same exact thing with the barrel and lock up points being sharp and unfinished, and S&W called them "cosmetic marks". One guy sent in his gun and they polished the area where the groove on the barrel was and sent it back to him. Just a total lack of give a shit. Which is a shame because their guns are some of my favorite.
So far, they've not given me any problems with completing repairs I've demanded. They replaced my barrel shroud on my first 432-UC due to a blemish from them installing a pin and leaving a burr.
I'd have to fire back that my gun should be free of cosmetic marks before I give it some due to actual use...
It stinks to watch and iconic American brand doing poorly...especially at the product their iconic for, their revolvers!
Nothing should leave the Performance Center without being flawless...alas, it is probably just another assembly line with mostly assemblers and only a few actual craftsman... (That is pure speculation based on them offering their own product line with polymer frame pistols that are still not 100% on quality.)
Thanks for the heads up, i've been looking into a smith & wesson but if they're really having issues like this i'll be staying away for a while
If you don't want to risk dealing with these kind of issues, wait until you find one available for sale sitting in the case or on the wall so you can inspect it first. I would not write them off completely, I mean, I did buy 4 of them. That said, I think they're having problems in the QC department. All of mine have been internet or GB purchases.
Thanks for the sub!
That unfinished work under the forcing cone is fairly common on their airweights. I have a 442 pro series with the same issues and did talk to S&W about it and they told me it would be months if they got it back so I cleaned and oiled it and ran with the defects because i figured it is a carry piece just live with it. They need to tighten it up with that sloppy work or they will be out of business.I told them over the phone defects and poor quality wasn't ok in the gun market and people do notice.
I've sent S&W my videos...they may not like me very much. Still, I did buy 5 of their revolvers in 2024. Now, I want those 5 revolvers to be correct as they should have been when they left the factory.
@@HollyrockFarm I did basically the same thing with some side-by-side photos of some of their older products which were perfect and fit proper and that air weight with the poor workmanship. I doubt if I will do business until I see they figure it out.
@@williamryan9195 Probably a solid plan. I'm actually drooling over a 1985 model 624 with a 3" barrel that is new old stock...
Oddly enough the older used J frames are far better and way cheaper, dab of orange paint on the front sight and five rounds of 38 special. Don't get sucked into the myth these are more reliable and effective. If you don't master a snub they are NOT effective. And stop buying cheap brands too. All the Charter Arms, Taurus in rental pools end up broken in a box. Two guns break most in rental pools, 1911s and revolvers.
I don’t have much of an argument against that…just that I’d feel bad altering a nice older gun. It is not like S&W is going to go back to quality hand fitting and that bluing they used to offer…
I carry a 351C. Bought it 7 years ago and the cylinder didn't spin freely. I just thought it was supposed to be that way. Last year I unloaded it to dry fire it since it had been a long time since i shot it, because the trigger pull is long and heavy. Cylinder wouldn't turn. Sent it back they fixed it. But like you said, QC should have caught it.
Makes me wonder where their give-a-(insert preferred word) went during assembly…
I bought a colt, king cobra 6 inch 22 lr its back at colt due to not being accurate, its a beautiful firearm. I did not buy a S&W part of the reason was their recent history of poor quality and bad service when firearms are sent back. If Ruger made a 5 or six inch sp101 I would have bought it.
The state of things today is disappointing…
This is why I don’t order guns I only buy what I can hold and look at before I buy
That is solid advice. I got a case of fear of missing out and bought 4 of the .32 Mag Ultimate Carry revolvers...one for the everyone in my household. I hunted a S&W 632 Pro Stainless and cannot seem to find any for less than $2,500.
I had 3 separate 442's with VERY crooked barrels. My friend had a brand new 686p with a crooked barrel and that was 9 years ago. I love their M&P striker fired guns but S&W modern revolvers are a joke, the lock is enough to put me off of them bit they cant even put the together right anymore lol
I think they're stuck between trying to make a revolver affordable and trying to make them well. I'm sure they were not immune from inflation, the great resignation, and general labor shortages. I've got comments from people that are put off by the price. At the same time, there are people put off by the quality. Then, there are people put off by both.
S&W is more expensive than Ruger, Charter Arms, and Taurus...but they're not meeting the quality I've seen from Ruger and Taurus. Admittedly, my experience with Ruger and Taurus is back from the mid-2000s. Aside from the stolen Bulldog Special I recovered after a theft, I've never handled a Charter Arms.
I want the classic lines and feature sets on these little S&W revolvers...I demand they work. I intend on carrying one, the wife carrying one, and giving one to each of my kids. Once they get "right" from the factory, I'm going to have a company/gunsmith do action jobs on them and get them slicked up. I might be spoiled and be spoiling the family...
The PD bought me an M&P9C in 2006 or 2007...that gun is still great! I preferred it over my Glock 27. Their M&P semi-autos are usually nice guns.
I’m done with modern S&Ws. Love my early revolvers (model 60, model 686, 1926 pre-model 10 unfired). Ordered a new JM awhile back & the frame to barrel bore was canted. I refused the gun & my dealer sent it back to S&W. Oh, & I waited for the CZ purchase of Colt & bought a Python & wow, I actually like it better than my 68 Python & Trooper. Anyhow, I’ve always liked S&W revolvers I think because I carried the M15 concealed for years while AD in the AF. That is until we were forced to switch to the M9 later.
I've got a model 10 that was originally sold in 1981...it is a beauty. The quality from S&W is certainly not what it used to be.
Still, I hate to see such an iconic American brand having trouble...
I got the M9 in the Army and again when I was Security Forces in the Air Force...I retired before the new M17/M18s got fielded.
My local gun shop has a Colt Python Combat Elite sitting in the glass case waiting for adoption...it has tempted me...
My 642 pro series is flawless but it’s like 3 years old. I ordered a 432UC in 32 hopefully it’s not messed up like that! And sorry but $862 is insane for that pistol MSRP is only $749!?! 🤷♂️
I paid the “I want it now” tax on GB…
S&W Ultimate Carry
ruclips.net/video/NAwXLtvTAgs/видео.html
Purchased a 686+ in late 2024 - showed up dirty and grimy, with rust in the emblem and with bad timing on 4/7 cylinders. Unacceptable. Sent it to S&W a month ago, hoping to receive it back fixed on my first try.
I hope yours comes back great! I've got one of my 432-UC guns out for its third trip back...
@@HollyrockFarm received it back today and was lucky that they got it right first try! Gonna slap the Altamont grips on it and shoot it worry-free from now on
👍👍👍Thank you for the heads up. I’ll be casting a cold gimlet eye 👁️ on my UC in 3 weeks-
I went straight to the Lipsey’s rah-rah RUclips video hyping the new UC and left a comment detailing all of the QC issues I found
in theHollyrock Farm review. I asked that Lipsey’s hold S&W accountable and advised that consumers are noticing the many QC issues. So it’s right smack dab in the middle of Lipsey’s glowing tribute to S&W.
I am/was more interested in getting the info to the companies so they could fix it. I shared my videos with S&W and Lipsey’s.
After my 1st one came back still jacked up after the third time in for warranty work, I don’t think they care to fix things.
I’ve suspended buying S&W revolvers indefinitely.
I’ll have more videos to follow…
I wonder if the lack of QC at the Springfield MA plant is a result of so many S&W employees moving to the new Maryville, TN plant.
Probably too many box-checking hires.
I wondered about that, too…
Yep. Next time you move pack your brain, don’t leave it behind.
Hmm. 800 dollars. Long ago i had a SW Airweight and a Charter Arms Undercover, basically same dimensions, but i found the CA to be smoother in every way for less money.
I’ve had two experiences with Charter Arms and only with the same Charter Arms Bulldog Special. I thought it was a bit unrefined.
One incident the gun was stolen, I got it back to its owner. The second incident was after the gun’s owner used it to put a hole in a guy’s door to communicate a message…he did not get his gun back after that…
I think the sad trend is that a lot of our great American manufacturing companies are just starting to deteriorate
Fact…my experience in 2024 is S&W does not give a care. The line quality is crap and the QC is nonexistent. Statistically, it would be almost impossible to have the this experience with new S&W revolvers in 2024 if they were not failing. S&W Quality Control is Failing
ruclips.net/user/shorts3_8yH3VTkMc?feature=share
sadly, i have heard too many defects on these UC models. look pretty dope though.
If they had the quality to go with the price tag, they’d be awesome!
Such a shame! I love S&W too, but their QC has not done it's job. Luckily their customer service is top notch and you typically get a good gun after dealing with them, but it should be top notch out of the box!
So far, I cannot complain about the customer service folks I’ve talked with. I just want them to get all my guns right so they can work as intended…
Not to be disrespectful to you, but I've found the quality of Charter Arms and Rock Island Armory revolvers to be excellent. Yes, I know... but it is what it is.
I’m not too snobby to consider Ruger (except the LCR…way to ugly for me), Taurus, Charter Arms, Rock Island, Diamondback, or Kimber. The feature set on the S&W got me. The next closest is the LCR and it is slightly bigger (due to the factory grips) and I think it is ugly.
I didn’t take any disrespect but thanks for clarifying. Writing does not give the tone of voice…
Unbelievable
It is very disappointing. Luckily, my S&W MP340 is great! ruclips.net/video/VBArDtZIntQ/видео.html
I like revolvers and have a couple one is a Dan Wesson Model 15 purchased in 1982 for $229.00 it is well made. If you're just looking for self defense probably be better off buying a Glock 43 for half that price. That is really disappointing. and a good warning for other potential buyers
I had a Glock 43. I sold it and went to the P365. I like a little j-frame for around the house/farm/rural town gun. I carry more if I go to a crowded area or the City. I cannot beat the light weight j-frame for gym shorts pocket carry…
@@HollyrockFarm exactly. I mostly carry a Smith and Wesson 638 purchased around 2005 with a lock. I am fine with it. Also carry a kel tec P 17 sometimes because it is so light. Don’t feel the need to carry much anyway unless I go out at night my area has proven to be pretty safe.
@@redloh7204 That is what I like about the little j-frames...light and easy to carry. Plus, for some reason I don't feel like my little finger is hanging off even though the boot grips make me wrap it around the bottom. For some reason, it just seems to fit for me. Carrying heavy gets to be taxing after a while...
Mine came in perfect!!!!
I'm glad you got a good one! It gives me hope that S&W will one day return my in the correct condition they should have been when they originally left the factory!
Following your videos now to see when and if they get it right. This is such a huge disappointment. They have such great model revolvers if they can actually make them right.
It is not good. I've suspended buying S&W indefinitely. I suggest any S&W purchase be thoroughly checked before proceeding with transfer. My own experience has been they are either unable or unwilling to put out guns correctly like they used to. To the novice, they may seem fine because they shoot, for the most part.
Forcing cones should not touch and damage the front of the cylinder. I've never seen so many revolvers with timing issues and gritty intermittently binding actions. I speculate they are using MIM parts and there is no more fitting...just assembly from the parts bin. I've also had light strikes and spitting lead.
My last S&W 432-UC should be home later this week if I am home to sign for the FedEx package.
ruclips.net/user/shortszt6_GrWpAsI?feature=share
@@HollyrockFarm I really want a model 327, I’ve seen some new for sale that are marked Springfield, MA still, so I think they’re safe. As long as they’re not from the new TN factory. Are all your defects from the same factory or multiple?
@@WalterRitchey I've not seen a revolver from Maryville, TN. I believe S&W's revolver production is still in Springfield, MA. I suspect the folks in TN might turn out a better revolver, but I'm also bias in favor of the south where they can use what they make.
If you're going to buy a new S&W revolver, I'd pay extra attention to checking for timing issues (gun shop better be ok with the cylinder turn ring you make as you inspect), contact with the cylinder face and the rear of the barrel (forcing cone), and finish blemishes. Of the 5 revolvers I've bought from S&W in 2024, ALL of them have those issues in come combination. Sometimes they come back from the factory with new issues.
Hey brother, did you ever get a decent gun back from S&W? I’ve been having issues with QC too. Really disappointing.
Thinking about trading out for an LCR in .327 but they’re just butt-ugly.
OMG disappointing I was going to buy the 642 Ultimate Carry I have older SW that are ok. This Ultimate Carry is not cheap to have QC issues even on a high dollar item like this. It tells you they can't find good help or it the is same going on in most of America if you work for a company you have to do the work of 3 to 5 people to keep your job this is the down fall of most companies just checking a box. I am not make excuses for this BS. So glad I did not buy this Ultimate Carry gosh no good who wants to ship back pain in the neck and he could trust it even if it returns fixed makes me sick.
These new guns definitely warrant a good inspection of the gun before accepting it!
Vintage only
Trouble is, I want the feature set on these new Ultimate Carry revolvers, especially in .32 H&R Mag. I'm going to keep on S&W until they return my guns as they should be!
I've got a model 10 from my Grandfather...it was originally sold in 1981. It is sooo much nicer finished than the new guns despite its age.
All the gun companies got rid of their quality control.
It seems like they got used to assembling guns without the need for any fitting. It shows...
If one spent $862 on a car and it wouldn’t work, it would be understandable. Paying that much $$$ for a S&W revolver and it won’t work is not acceptable. I really like S&W Js but something’s way off in the QC department.
Agreed! Especially when I’ve had three of them and they all needed to go back!
It’s not always possible for everyone, but I never buy a S&W revolver online. I’m sure they’ll make it right for you, but that’s a shame.
If I needed any of the revolvers I bought his year, I'd be full on fired up. I have plenty of ways of throwing rocks...sending them back for repair is an inconvenience. That said, most people are not going to tolerate having to send brand new guns back to the manufacturer. I also encourage people to either "buyer beware" when buying guns online or find a gun out in the wild and inspect first!
I bought 4 Ultimate Carry revolvers. I'm confident they'll make it right...
I really wanted one of these when they were first announced. Now I don't.
I have a 442UC & 642UC with no problems, After seeing other peoples luck with these i feel extremely grateful to have gotten 2 good ones with no QC issues.
I’d suggest waiting until you find one up for adoption at your local store. Inspect it and if it is good, you might take the chance. That said, the Ruger LCR has a better trigger out of the box, is cheaper, and available…I just think they’re ugly.
Awful. Just buy a Charter Arms revolver. Half the price and good quality.
I’d be happy to if they offered the same features! The closest thing is the Ruger LCR and so far, I find it too ugly to own. I think they’re great for other people…
Mine was awful. I'll be selling it as soon as they fix it. Don't waste your money.
I've got 4 of them, 3 of the 432-UC and 1 632-UC. 1 of the 432-UC revolvers is back for its third trip. The 632-UC came back today and has passed initial inspection and is pending a range check. I like the guns and will keep sending them back until they're correct. Then, I'm going to have action jobs done. The triggers are gritty.
I like J frames and prefer the shrouded hammer models.
Same...I carried my MP340 on my ankle for years. It is such a nice gun to carry...hopefully I can get my Ultimate Carry revolvers (I have 4 now) all set for carry and to give to my kids when they reach age.
@@HollyrockFarm Things change as you get older. Things that were very important to me are becoming less important all the time. I’ve got one daughter and she’s not interested in firearms at all so I guess mine are going to go on the block eventually. Actually pretty soon. 👍🏻🇺🇸
One problem S&W has is that they have been hit with several frivolous lawsuits by the surviving members of shooting victims, the ATF and the list goes on. American Outdoors is probably self insured and have taken a hit and ultimately quality suffers.
I'm not up to date on any of their legal issues. Regardless of the problems S&W is facing, them putting out poor quality finished guns is only going to make it worse.
I really hate to see S&W struggling. They're an iconic American brand and I hope they get it together!
I love my 360pd
They're awesome! My MP340 is like my adult version of a little kids blanket or stuffed animal...it goes anywhere and makes me feel better.
$862 ?!?!? 😳
Yes...plus $25 at the FFL for a transfer fee. Oh, and not right...don't forget that part...
I hope S&W gets it right. I want them to do well!
Agreed, S&W has issues
It is disappointing…
Time to visit Bill Ruger
It is a non-sense answer, but I won’t go to the LCR because it is ugly. If not for that, I’d have bought one in .327 Fed Mag years ago.
Chances of me buying another S&W revolver are slim. If I get another wheel gun, it will be Kimber, Ruger, Colt or Spohr.
I liked the format of those Ultimate Carry revolvers in .32 so much, I bought 4…now the kids have them when they get old enough.
I won’t buy a new Smith & Wesson. The ones I own our pre-1980.
Back when a craftsman fitted an finished a gun...not sure what they're doing now...
That is complete garbage! I had to send a S&W back for keyholing on me this year as well
I love S&W revolvers... Before the ones I've bought in 2024, the last were 2020 and 2011 or 2012... I really hope they can get it together!
@@HollyrockFarm I hope so as well, Id love to have a J frame someday, I do have the new version of the .38 spl bodyguard I got that from my mom because it kicked to hard for her, I got her setup with a M&P EZ 380 & we haven't shot that one yet but will soon, she also got the 9mm equalizer w the purp frame and that was ok so far.
@@MrJunkman1982 Hopefully that EZ runs without any problems. I've never run one of the Bodyguard revolvers but I've heard they work. When you drop the cash for the j-frame, inspect it carefully first! I've got enough guns that me having to play the back and forth game with the factory is inconvenient but does not leave me unarmed. If I was in a different position and actually needed one of my current j-frames to be armed, I'd be furious. Now, I'll just see how many shipping labels they want to pay for before they make it right...
I realized I've put out several videos that were negative on S&W. It pains me to see an American icon doing this to itself...with its own iconic product!
@@HollyrockFarm Every gun manufacturer has issues, unfortunately it happens to all of us who collect at some point, & unfortunately its happened to your S&W's a few times. I just also had my Faxon ar15 barrel RMA'd and they sent out a new barrel immediately right away, & I just installed & broke in the new barrel this weekend. I had only maybe 2k-3k rounds and it started to keyhole. I encourage all gun owners to have a backup for these exact reasons of issues that may arise, Unfortunately I don't have a backup rifle, I wasn't without, just I didn't have my faith in the barrel after it opened up after a few thousand rounds through it. Faxon says they're good for 30,000 to 40,000 rounds so after 3k I was a little upset.
@@MrJunkman1982 Yes, anything mechanical is subject to eventual failure. I've had other issues before with satisfactory resolution but S&W is really doing it up...
Kinda like what they've done to MOPAR . Very sad .😔
It sucks to see iconic American brands struggling...even worse when we're the ones holding the crappy products of their struggle...
Respect ✊
Thank you!
$300 gun
If it was not for the fact that S&W had not put anything out in the .32 Mag in almost 20 years, I'd say it was not even worth $300. At least a Taurus does not have issued with the forcing cone scratching the cylinder!
NO QC
Fact! ruclips.net/user/shorts3_8yH3VTkMc?si=XcODYchR4qi76Y8d
We all paid for the prettiest girl out of the bunch, but sometimes end up with the ugly ones. C'mon S&W get your shet rite!
I broke up with the pretty one and got an ugly Ruger!
Heard nothing but bad things about these
More to follow, but long story short, I give all S&W revolvers a "do not buy" rating that has an expiration date of indefinite. Until we hear of some positive changes, I'm finished with S&W revolvers and reluctant on their other offerings. I bought 5 S&W revolvers in 2024. All of them are unacceptable. 2 of them are still at S&W for warranty repair (parts swapping without fitting or quality control). I'm disgusted with them.
@@HollyrockFarm I bought a 640 pro recently. It was fine. But my scandium guns purchased over the last few years all had some type of fitting issue like the one you describe.
Too much money for a snubby just to sooth your ego.
Seems you may have an ego to make such uninformed judgements. Or is it that I’m mistaken and we regularly hang out so you know me well enough to have an opinion?
We all like what we like and buy what we buy for our own reasons.
Shamefull
…and just sad for S&W…
Im chiming in just to argue....
My chiefs special done by some guy named Horton back in the early 80's is my idea of the perfect J frame.
And yeah, S&W QC is now garbage.
(read with humor and friendliness, I know you've been around the channel a while) Bring a worked over S&W revolver from the 80's and comparing it to the garbage being put out in 2024...in the 80's a craftsman with skill put some heart and soul into the guns...in 2024, I'm pretty sure they're getting them out the door as fast a possible without actually looking them over even once! My MP340 from 2011 or 2012 has been around and worked over by the Performance Center...from my cold dead hands! You're Chief's Special...probably the same!
It pains me to see S&W doing this to itself. I'd hate to see another iconic American brand go down. It stinks.
Thanks for sticking around and keeping me honest and engaged frogking! I'm trying to grow the channel. If you've got constructive criticism, I'd appreciate it.
@@HollyrockFarm
Keep doing what youre doing buddy.
In an overcrowded genre honesty stands out, and you seem to be honest.
By honest I mean youre not trying to sell things or giving every product a good review.
I agree, gone are the days of pinned and recessed.
Maybe Im just an old fart?
@@thefrogking481 I'm working to make the RUclips a side hustle...but I kept my integrity while working law enforcement for 15 years...I'm going to keep it on RUclips. If a company does not want their feelings hurt, they should have left them at home.