How to reset the Amazon Echo (2nd generation)

A tutorial on performing a “hard reset” on the 2nd generations Amazon Echo
Link to 4th gen echo w/premium sound: amzn.to/3Er8vgN
Link to 5th gen echo dot w/clock: amzn.to/3Er8vgN
Link to 5th gen echo dot standard: amzn.to/3Er8vgN
Link to 3rd gen echo dot: amzn.to/3TTrTIY
#echo #amazon #howto

[@ericsantelli7259]

like the features, setup was difficult for some of my devices (August Door lock, ruclips.net/user/postUgkxhB5YOMNj04GuoAosExygP4cH-dKeb4aB Bose speaker)... but all switches and outlets (5), thermostat, tankless water heater. Unfortunately all I can do is turn on/off Bose. It doesn't support volume or changing channels, but I believe that is due to the particular speaker I have.... Worth getting if you already have other devices to use it with... I don't sit around and ask Alexa questions much so that doesn't really matter to me....

[@ermacastaneda1108]

Thank you sooooo much for this video I have several echo 2 and I couldn't get them to work Alexa kept telling me so many things to do but nothing worked .I have never written a review but I needed to thank you all my devices are working😁😁😁😁

[@vensb8862]

Thanks for the help...I didn't even know that device is the 2nd gen. Thanks again, bro.

[@jfrakers]

Thanks! It's such a relief to have found this after going round and round and round!

[@ladygiorgio5256]

Thanks, This helped.. A Friend gave me her Echo and I have no clue about it.. So, this is getting me started..

[@AZZPAC]

This Was so helpful as mine needed a Hard Reset to reconnect to the internet great video at least we can use Mr Echo know once again really glad its working Thank you

[@ashleycogan4000]

Thank you so much!! I've been having issues with the music cutting out on my Echo 2 & couldn't figure out how to fix this problem 😄

[@delightedbyu1]

Thanks so much... this definitely solved my problem with my "I'm having trouble connecting to the internet... please follow the instructions on your Alexa app" problem.

[@novaa110]

Did you steal it

[@MrMusic32150]

This made it easy to recover the operation of my Echo Gen. 2, thanks.

[@columbia1991]

Thanks, yours is the only one that instructs the user to turn the volume all the way down first. That's the key! :)

[@sandra711]

THIS was the most helpful video! It worked! Simple yet effective video. Thank you!

[@anneokeeffe1182]

Love it straight to point...no messing about

[@YoGooN1]

Thank you sir. was hard to find one on the 2nd Gen. that worked perfectly!

[@barbararockey552]

THANK YOU! so close to throwing this thing in the lake.

[@JohnAbbottinkettering]

thanks for that, Alexa kept playing music through my tv which I didn't want, then I tried your reset all good thanks.

[@SubhaBose]

Pretty much worked for me this tip is a success!

[@Withnail1969]

Finally got my echo reconnected, thanks!

[@trymebitzh356]

Thanks really helped a lot now since they are all down!!!

[@lynettah.8798]

Thank you so much for this video...I've been on the phone with customer service for (echo the name) twice and the and the second rep helped me the most and even contacted my carrier for my wireless router...my Echo 2nd generation just stopped connecting to the wireless router...we did have issues with our router earlier that my husband had the issue taken care of through our wireless provider on the phone. Every thing went back to working except my Echo. My husband found your video and had me watch it to follow your instructions and it works....I'm so happy. Of course I went to my app on my phone and set it to add new device and it connected back to factory settings as Alexia. Once again thank you so, so much!

[@ViscousLandan]

You’re very welcome. I ran into the same problem months ago, and thought I would show a solution that worked for me

[@lynettah.8798]

It sure worked for me and I hope it helps others.

[@davoided2000]

My son changed his Echo (gen 2) to speak Japanese and couldn't switch it back to English : ) Time for a factory reset. Thanks for the instructions!

[@josephdiehl3406]

You made it so easy! Thanks.

[@valmunro9507]

Excellent! My Echo is now working! Thank you so very much!!😁

[@Johnnykham_]

OMG your a life saver!! Thank ya so much man!! 😊

[@troythelittleboy6735]

NEZUKO CHAN

[@reereewolf]

Thank you sooooo MUCH!! Your video is the only one that I could find that WORKED! :)

[@lubnaadnan5866]

Thanks so much!!!! It was a big help specially when so simple yes how little we know.

[@andrejz2438]

Worked with my grey 2nd gen Echo! Thanks!

[@simonhicks5973]

Thanks man worked perfectly

[@joeyb0806]

Thank You!!!. This reset fixed all my problems. God Bless you...

[@DanniiNicole3]

Thank you!!! It was driving me bonkers trying to reset it!

[@sixteenninenine1614]

bonkers 🚜

[@davidball8278]

Thank you so much, very helpful.

[@LorraineMartin84]

Dude you are amazing thank you.

[@andrewcolby7563]

Thank you so much, I didn't want to have to buy a new one

[@humbertoisaizavala2166]

So helpful thank you ☺️

[@Alfanzo2420]

Thank you. You saved my life😀🇪🇸

[@maxineking9496]

Excellent tutorial. Have been trying to reset my 2nd generation for a while. My music has been sporadic and not consistently playing. Hoping this fixes the problem.

[@cryofgotham]

Did it work for you. Having the same issue, it will randomly stop or change volume.

[@joyitalakhmani6758]

Thank u so much...that was so very helpful...

[@amitaverma6721]

Thankyou so much this was really helpful

[@lynda5823]

Great video it really help thank you 😊

[@jclatina0309]

Thank you, thank you, thank you!!! It helped me! I was about to give up 😆

[@Leo.Escott]

Thank you so much, such a helpful vid :)

[@ethalia3093]

Thank you very much. This does help.

[@patrickcote7437]

Nice thank you work perfect

[@toninhochamorro9446]

very helpful ,thanks.

[@Bandan_k]

Was helpful for me . Thankyou

[@malvinagiurgi9471]

Thank you a lot. 😍

[@jessepadilla7976]

Thanks bud
Very helpful

[@bonitaw636]

Mine won't stop cycling blur ring. What can I do?

[@hmnahxxxdeadpoolnahhmxboxo7056]

Good shit bro thank you sm ❤️

[@kimberlyprice6975]

Thank you!!

[@dianaraymond9]

This helped me reset, thanks

[@MrRockgod49]

And it's a mighty big thank you from me

[@hilltoppers244]

Thank you it really works

[@miabean6440]

You help a lot

[@natalieheredia8449]

Thank you 👍🏼

[@PpsyP]

Thank you sir!

[@johnhowe5366]

So helpful thanks

[@barathtwwi]

Great help!!

[@retirethailandnow9121]

That was fast and helpful

[@kellieriggs5981]

Thanks so much!!!

[@sijothomas4029]

Very helpful

[@roblox.lisa1355]

Thank you sooo much bro

[@castillo3982]

broo thank you soo much my parents got new wifi and i really wanted to use my alexa but the other videos didnt work

[@rosanna-sc4lx]

yesssss SAME

[@ayneeo]

Thank you hope it works ;)

[@disintegratev6951]

Thx a lot🥰

[@sreeraj1597]

Thanks... It works...

[@mari258212]

Thank u so much

[@gunkmasterflex942]

Thank you!!!!

[@Iafaucheuse]

Super merci ça m'a bien aider je devenais fou ,je comprenais pas pourquoi ça fonctionnais pas grand merci gros like

[@crankiecrafter6562]

Thank you

[@wilmanhernandez4154]

Wow thanks

[@footedtube5442]

Omg I love u man

[@kevenkoshie540]

Thanx man

[@tarifefalas]

Thank youuuuu

[@imck76]

WHOOPI!! THANKS!

[@jennifermaddison8167]

So mine does what it was doing at the end of video but nothing else what should i do thanks

[@emilyjonhson5722]

Thanks bud

[@akash-io7qw]

Thanks sirrrrrrrrr!!!!!!!!

[@hexboxx735]

Thanks

[@alestef5161]

Thank uuu

[@die4honor]

w video man

[@jduffenais]

I have a 6 speakers throughout my home..some 2nd gen and some 3rd gen. I sparatically have wifi connection issues. Is this normal?

[@unclerick8224]

Mine is completely dead. No lights at any time even after I unplug it. I even check the current output on the power supply and that works. Any suggestions?

[@MrCorridan]

Hi if I do a hard reset will I loose my play lists from Alexa ?...

[@amandamacdonald7836]

I can't get past the blue ring with spinning cyan. I've tried all the troubleshooting with Amazon and it'll just continue to spin for hours. Any other suggestions?

[@slobs311]

Same thing for me!

[@margaretroberts1913]

I was hopeful this would solve my echo's problems but sadly it did not. I guess mine has bit the dust.

[@ashleymoreno2480]

I forgot my Alexa account will this help

[@x3drone812]

i love you

[@Geezer66]

my echo restarted and got as far as the yellow ring but it never spoke "hello lets get started ...." the yellow ring just continued rotate....

[@jimfink3843]

If you do the reset do you have to reconnect all your smart plugs, lights, etc.?

[@m.c.murdoch6]

Apparently resetting it is the easy part. Getting everything talking to eachother again, not so much.

[@markjones6150]

I haven't got the reset button or the dot on mine 😠

[@KG-si3il]

In my opinion, modern Information technology has always been too complicated for consumers, and prone to failure. If not "failure," then unreliability or complesity. We are slaves to continuous and frequent upgrades and installations. I have lived in seven decades. Communications and information technonolgy is now more of a pain in the ass than ever. IT Capabilities require us to deal with a huge support industry that exists for the purpose of providing "tech support." One bit of supporting evidence: the 108 Comments on this video alone (including me at the time I'm posting) who were UNABLE to do something important ON OUR OWN with ease: Many of the posts read like CELEBRATION. One Poster was in desperation to the point of calling you "life saver." We shouldn't have to suffer to the point that WHEN we get something fixed, it's like a blessing or miracle. No doubt, many THOUSANDS of people are experiencing this "How to" that SHOULD BE EASY. but is intentionally complex and difficult for consumers.

[@NicoleStillPlays]

Some reason I can’t get mine to reset.

[@robertkettle6801]

Very helpful...thanks !

[@Wishhhhhhh]

In my device the orange light is not starting I'm sick now I've been trying this for almost a 3 weeks now 😔

[@503josramis]

Help

[@paulinamarajda6330]

Hey. My alexa dont work, actually the buttons dont work, how do i fix that?

[@lalbabusingh4389]

Hii please repair my eco

[@samnedev7832]

My s8 stuck in logo

[@johnshawdocherty7594]

Niceone

[@squash4208]

It still isn't connectin.