Matt, you are more than a dude. OMG! Your explanation and trouble-shooting skills are professional! You were clear and extremely detailed with everything! I haven't seen any youtube videos explaining how to troubleshoot ice-maker for no ice. The other videos deal with frost or ice build up. You are the man! Thank you!
Your explanation was so simple and clear you used an everyday vocabulary that I could understand, I was able to get my water dispenser and iced going., I’m so happy with my new fridge, thank you.
Thank you!!! With your help I (just a chick) was able to troubleshoot and fix my fridge's ice maker. I watched one other video before I came across yours, and yours was far superior. You broke it down into simple steps that made it easy to fix...once I knew the potential problems. Thanks again for sharing your info.
Did everything Matt said to do and it still didn't work. HOWEVER after about 3 weeks it started working. Hallelujah and amen!!! Thank you Matt for a great video.
Thank you but I don’t think its the best. This is the best because it hasn’t need fixing since! ruclips.net/video/um635-l0D9s/видео.html Hope this helps. Thank you!
@@JustaDude123 Update!! Call samsung...give them the info...answer a few questions..will send a tech out..will replace all parts necessary ice maker, water tube, and few more parts in the back with New parts! No charge!!!
3:25 taking out the ice tray and holding the button to reset the ice maker, did the trick for me! Thank you for the step by step tutorial. I think it stopped making ice for me, after I did a defrosting procedure that I learned from another video, because I started hearing the fan blades chafing against frost buildup. I have the same model fridge as yours. Thanks again for posting helpful videos like this 😊
I haven't had ice in years. I am so hopeful my young adult kids watch this link as even Lazy ya kids can check these things since I'm currently out of state. Ice tomorrow? Fingers crossed. Thank you for one of tge best fix it RUclips videos I've EVER watched and I watch ALOT. BRAVO!
Thank you a GREAT video that saved me LOTS of money! Replaced the icemaker unit ($55 online for the OEM part...after a bit of shopping), followed your tips -- esp. helpful was holding down the reset button till it chimes (3-10 seconds) -- and now have a working icemaker again! Also turning the temp down to -8 (who knew???) and checking the supply flow was very helpful! THANK YOU and God bless you!
Been struggling with ice maker all summer, your talking about the blue button opened my eyes. Previously I was pressing this button to reset, but now you’re saying it’s actually a “test” button and should wait 6 minutes or so to hear the second chime. What???? Have watched dozens of videos on Samsung ice fixes, first time I heard that! Thank you so much!!😊
AMEN BUDDY! Your video saved me a ton of money in repairs. The reset button was the ticket for us. I had ice pop in there right away during the test. Thank you for being clear and breaking out every step. DUDE you rock! Subscribing!!
Great job Matt! I watched and followed the defrost video first. then hit the reset button. Next day, full try of ice! Thanks for the step by step videos. Very well done.
Thank you so much. Your Video is the only one that I really understood how to do as a single mother. Thank you so much I have not had ice in over a year
Thank you! Im glad I could help. Another avenue you might want to take is to call 1-800-SAMSUNG. I hear they are paying for the new parts and installation even if the fridge is out of warranty. Might be worth doing. This is my next step.
Wanted to drop a comment. We had been trying to troubleshoot our Samsung ice maker. Your video about the reset button helped us to get our ice machine going. We had been unplugging the machine, but wouldn’t respond until I did the reset. Thank you.
We are moving into a house that has one of these and the ice maker doesn't work. You're the best video I've seen on troubleshooting. Quick, simple, and very informative. Thank you! You got a sub.
Awesome! Glad I could help and thank you. You can also call 1-800-SAMSUNG. I have a video out about my call to them and they paid for the parts and labor to fix the icemaker. Have not had any issues since. Hope this helps. Thank you again!
This is absolutely amazing!!!! I didn't know about the test button about the reset mode. You have made things so much easier!!!! Thank you sooo much!!!
Thank you but if this doesn’t work, call 1-800-SAMSUNG and have them fix the ice maker for good. I have another video about the call I made to Samsung. The end result was Samsung sending a tech out and paying for the parts and labor to fix the icemaker. Hope this helps. Thank you!
Thank you very much for your advice🙌😀! My ice maker didn't work for half a year🤦🏼♀️ ... I didn't know who to turn to for help and accidentally found you. After listening to your advice, I did everything, my ice maker works, I'm happy !! thanks again!😀🙏🙏🙏
BiG thanksssssss we moved into our new house we have the exact same refrigerator and had the same ice maker wasn't working at all I came across this video AWESOME info. Keep posting thank u again. GOD BLESS!!
Thank you very much! Glad I was able to help you out. If the ice maker doesn’t work again call 1-800-SAMSUNG. I was able to get Samsung to pay for the parts and service. I have another video detailing my call to them.
Great video. You say what the problem might be and how to fix that problem. The one thing left out was how to flush the system if that's my last resort. We've had our fridge for 10 years and didn't use the ice maker because our water leaked onto the floor. We just repaired the fridge itself which wasn't working and I'd like to try using the ice maker again.
I do not know how to do that. You could go to the Samsung website and try to find their recommended way of doing that. Im sorry. If I find a link for that Ill post it here for you.
Great video. Both of my icemakers stopped working, i did a defrost which didnt work. NEXT DAY I unplugged it for 10 minutes, did another defrost and the top icemaker started producing but not the freezer icemaker. I skipped a day then did another defrost and the following day the bottom icemaker started working.
Thanks for the good info and I love your sign off "If I can't fix it, I'll fix it where nobody else can" lol love a sense of humor!! I finally managed to get the error code off and reset. The top ice maker is working but likes to freeze up often. I can't get the bottom maker to work at all. I've tried several things. I understand there has been a recall on this model RF263TEASG/AA, however my dad who kept every reciept from the day he was born, doesn't have this one. There is a FB page that addresses this issue, but even with a reciept, people are having to fight for resolution even though it is Samsumgs faulty design in their ivemakers which they are aware of. I added this so if any of your followers have this model and the reciept, it could mean a new frig! Good luck!
I have called Samsung recently and they provided the parts and labor to fix the ice maker. Here is a video about that call: ruclips.net/video/um635-l0D9s/видео.html
Thank you. Glad I could help. If thay doesn’t work, call 1-800-SAMSUNG. I recently made a video about when I called Samsung. They paid for the parts and labor to fix the ice maker in the fridge. Hope this helps. Thank you again!
Thanks for the video, set my freezer to 0 degrees Fahrenheit, pushed the reset button for 6 seconds and heard the chime, and a noise. Hopefully that will solve the problem. Many thanks Dude!
Thank you SO much. Thank you and your wife so much! First of all your instructions are to the point and easy to follow. (thank you for not screaming :-) and step by step troubleshooting ...and clear camera steady as she goes. Your video was perfect .... and it helped me to watch you push the ice button once. Duh! Anyway - in 26 hours I expect to have ice again.
Thank you! Glad I could help. If you dont have ice, here is another link to a video where I called Samsung and they fixed the ice maker for free! ruclips.net/video/um635-l0D9s/видео.html
Good tips. I've done this a few time. I ultimately had Samsung fix it. There was updated software as well as some upgraded parts. Hasn't happened ever since.
I’m not sure what else to do at this point but I’m beginning to see that this issue is not just confined to a select few, but this seems to be an issue that MANY people are having. Maybe a defective product that Samsung should be responsible for fixing 🧐🤔 Anyway, if you don’t mind me asking, what number did you call to have Samsung come fix your problem?
Thank you Brotha I was looking at multiple videos to get rid of the “Ice Off” light but none of them helped. Now I know how to fix the refrigerator when my kids play with the buttons and mess it up lol.
I have not had ice for a very long time. My display broke early on and a repairman came and replaced it under warranty. Display broke again almost immediately. I use a thermometer. I was skeptical about doing the quick freeze and it is a little intimidating, what if something breaks? Huge thanks to the both of you, who would have thought.🥳
@@JustaDude123 Yes, the drawer is full of ice. It might be a little slow but I don't use a lot. It has been close to 2 weeks and it made ice again this morning. Big Thanks.
Thank you, glad I could help. I called Samsung recently and was able to get my refrigerator fixed under warranty. I made a video detailing the call. Hope this helps. Thank you again!
@@JustaDude123 same thing. They both quit making ice around the same time and the lower one is the primary one we use. The arm feels like it’s free moving and don’t see or feel any ice.
Great video I just have one concern. According to Samsung ideal temp for freezer is -2 Fahrenheit. Talking to a refrigerator mechanic he said not to put it below 0°. I used to run mine at -8 and had problems. Now I run it at -1 and have yet to have any issues.
Why is it that people always have to add their experience. I think this video is well done and very helpful. I would much rather watch and learn from video's like this than to listen to a "refrigerator mechanic" whose main goal is to sell you something. Thanks for your help dude!!!
Great job. I pushed the reset button. 5 minutes later I hear a noise of ice dropping. There must have been ice stuck somewhere. All is good Thanks though I did pay for a 5 year warranty from Samsung as backup.
Glad I could help you! Just know, there have been many people on this thread commenting about how Samsung has paid for the replacement parts and labor to fox these refrigerators. Call 1-800-Samsung. Thank you for the comment!
I has problem, water dispenser work fine. Inside ice maker did not frozen up but it did not any ice at all. Watch your video is very helpful. I just go ahead replace new water filter (only few weeks old) press side button, I heard ding. -dong sound but 5 minutes later there is no ding-dong sound. So I unplugged the power cord and plug back in 2 minutes later…..few hours later I can hear ice cubes dropping loud and clear. I would like to say “ thank you for great video”.
Thank you! Im glad I could help. You could also contact Samsung at 1-800-Samsung. I have another video detailing my call to them and how I got my refrigerator’s icemaker fixed for free.
Very thorough and extremely helpful. The upper icemaker has been OOC for over a year and we have been living with it. Hopefully your troubleshooting techniques will resolve the problem. One note on my issue is that the freezer has been set at +5 degrees which may be why the upper icemaker has not been functioning at all. Now just to wait the required 24 hours to see if this helped. Otherwise we will be calling a repairperson. Thank you!
My NEWEST video is about my phone call to SAMSUNG. They covered the repairs under warranty. Check it out. It might help you get your ice maker fixed for free. Hope this helps. Thank you again!
thanks, Matt. I think I must have turned off the ice maker by mistake. I "defrosted" from another video (there wasn't much ice, honestly) and no change, but hitting the front buttons which you demonstrated, then resetting the ice maker with the internal button-- did the trick! Thanks so much!
How do I defrost my ice machine?? I don’t see any ice buildup in there but maybe it’s frozen where I can’t see. My ice machine was the perfect temperature and not backed up. It’s just not making any ice
You can put the icemaker into a forced defrost (Fd) from the control panel on the front of the refrigerator. Theres a demonstration on how to do this in my video. Also, have you checked the water supply going to the fridge/icemaker? Another thing to consider, if you accidentally pressed the reset button in the icemaker, it could take up to 24 hours for the icemaker to start making ice again. Hope this helps.
@@JustaDude123 yes I have waited well over 24 hours. I just called Samsung and they are going to pay for a technician to come fix it. Thank you though, your video was very insightful
@@davidsuccarotte7818 Did they figure out what was wrong with your ice maker? Im having the same issue as you and theres no ice build up so im sure a forced defrost isnt going to do the trick and a reset didnt do anything either.
Ugh. Ive been there before. If you call 1-800-SAMSUNG theres been a lot of comments saying Samsung will fix the ice maker even if the fridge is out of warranty. Might be worth a try. Thank you for the comment. Please like and subscribe!
Thats awesome! If for some reason you have more problems with the ice maker call 1-800-SAMSUNG. Here is a video about my call: ruclips.net/video/um635-l0D9s/видео.html
Thank you for sharing this video. I did the ice maker reset, and it chimed 6 minutes after the original beep. So now I'll wait 24 hours to see if there's ice again.
Hopefully it takes care of the issue. But if it doesn’t, I have a recent video about my call to 1-800-SAMSUNG. They came out and paid for the labor and parts to fix my icemaker and I haven’t had and issue with it yet! Hope this helps. Thank you for watching!
@@JustaDude123 to follow up, the reset button did not work. But unplugging the fridge for 2 mins as per your advice worked a charm. Ice is back. Thanks again for your helpful video.
I have the same model fridge as yours. my problem is my ice maker does not stop making ice until everything is choked with ice cubes. I was wondering if you know what controls the ice maker to know when the ice tray is full and stop making more ice. I ran the self-test as you describe and it passed. Thank you for the post.
I do not know. Im sure there is a switch somewhere. My advice, call 1-800-Samsung. There is a class action lawsuit and a lot of people on this thread are saying Samsung paid for the parts and the installation even of the fridge is out of warranty. Hope this helps. Please like and subscribe. Thank you!
Just bought a housd with the identical fridge as yours. Fridge never had a water line ran to it. Ran one and water runs great. 12oz per ten seconds. Wasn't making ice. Let the frost build up clear in the ice maker as I thought that was the issue. Still nothing. I (strongly) think that the ice tray isn't filling with water. Any suggestions? Weird as this was never used since the unit was manufactured (2019). Thanks so much!
I would call 1-800-SAMSUNG and see if you can get that warrantied. Theres a class action lawsuit regarding these refrigerators and I was able to get mine fixed with no cost. There is a new icemaker/icetray which needs to be installed. Samsung paid for the parts and labor. Here is a video detailing the repair: ruclips.net/video/um635-l0D9s/видео.html
@@JustaDude123 thanks so much!!! I assumed based on the age warranty was out of the question. But if my model is part of the lawsuit, then I'll absolutely be calling!! Thank you!
This was a very helpful video. Thank you for breaking it down into simple to follow steps. I just read a post within your comments regarding Samsung's free repair of the ice maker. I plan to give them a call this Monday. My highest regards!
I can’t tell you how many times I’ve had the repair people out here for this refrigerator. What a piece of crap. Thank you for the video - I could t get the ice maker to work again. So frustrating.
You are not alone. Call 1-800-SAMSUNG. I hear they are giving free repair kits and paying for the repair. Thank you for the comment. Glad I could help!
@@JustaDude123 i think I figured it out. The ice was only being sent to the overflow bin in the freezer and not the dispenser. Pressing the reset button worked like a charm!
Matt our ice maker kept freezing over and blocking the ice flow. The third tech adjusted the water pressure to fix that problem. I wasn't here to see how he did it. No more defrost our ice maker since that fix.
Great question. I would first make sure you have water going into the refrigerator. If the water source is good it might be a clogged filter. If that doesn’t take care of the issue then there is an internal blockage somewhere. Solving that issue is beyond my capability. Hope this helps and sorry I couldn’t provide more information.
Hello Dave, I took it down due to the fact I did not use a food safe grade of silicon and didnt want any repercussions. But, there are other videos which show you just silicone around the icebox. This is supposed to help keep the ice box cold and separate from the refrigerator. Hope this helps. Sorry about any confusion.
I think the unplug reset time was either 5 or 10 mins but, if I were you, I would call 1-800-SAMSUNG. There have been multiple people here who have said Samsung have paid for the parts and labor to fix refrigerators which were even out of warranty. Hope this helps.
Hello. Great question. Sometimes it chimes, sometimes it doesn’t. If you pressed the button I would just assume the ice maker is now doing a “reset”. From some of the comment on this thread, it seems the reset could start as soon as 24 hours or last for 48 hours. Hope this helps. Thank you for watching!
Great question! The chime, I believe, is in the door. At least, thats where the chime on my model comes from. If you didnt hear the chime, it doesnt mean the operation requested is not starting or, in process. Take a look at what it says on the door. Is “fd” flashing? Hope this helps. Thanks again!
Nov. 5, 2021....11:00 pm. My Samsung is five years old. I had the extended warranty so Lowes repaired it 6 times for the same problem....ice maker freezing up. Now my extended warranty is up. But low and behold Samsung called me to say they were taking over the service of their design flawed ice makers. (there is a class action lawsuit now over the faulty design). So Samsung sent out a technician and he replaced the whole ice maker .....no charge!!! If it freezes up again they will keep coming out to repair it free. Now mind you, Samsung technician just left yesterday and the ice maker had not started making ice. I followed Just a Dude's advice and went through several steps. The one that seems to have worked is that reset button. Take the ice bin out and hold in that little blue button for about 10 seconds...until you hear the little beeps. Sure enough once it completed that 6 minute cycle I heard ice dump. So hopefully over night the ice maker will make more ice and I should have a bin full of ice in the morning. I will check back with you all and let you know if I am happy tomorrow. Thank you...Just A Dude!! I subscribed.
Thank you so so much for sharing!!! You made my day😀. Mine is different Samsung model so showed FF instead of Fd but with exact beeping sound. Thank you!!!!!!!
I learned that I had to keep tapping the lighting button to get to the Fd (Forced defrost) mode. FF only showed you are in Forced Function setting and the lighting function use to "scroll" to the function you need. Also to get out of the Fd mode you again press the freezer and lighting buttons simultaneously until Fd appears and then tap once the lighting button, Fd dissappears, screen is blunk for a few seconds and then original settings reappear. Also placing a bowl or tea mugs with hot water in the compartment speeded up the process and no trace of ice remained! Thanks
Thanks man, I got an issue with the fridge now, no ice but no ice layer either, water is running freely (did the 6 oz test) and i reset the ice maker, gotta wait and see what happens!
Thank you! Got my fridge fixed and my wife thinks I am a super star husband, but it was actually very easy to fix after watching this!
Awesome! Glad I could help. Thank you!
Matt, you are more than a dude. OMG! Your explanation and trouble-shooting skills are professional! You were clear and extremely detailed with everything! I haven't seen any youtube videos explaining how to troubleshoot ice-maker for no ice. The other videos deal with frost or ice build up. You are the man! Thank you!
Thank you for the comment and compliment! Very much appreciated and Im glad I could help. Thank you again.
Your explanation was so simple and clear you used an everyday vocabulary that I could understand, I was able to get my water dispenser and iced going., I’m so happy with my new fridge, thank you.
@isabeltorres6167 thats awesome! Im glad I could help. Thank you for watching!
Thank you!!! With your help I (just a chick) was able to troubleshoot and fix my fridge's ice maker. I watched one other video before I came across yours, and yours was far superior. You broke it down into simple steps that made it easy to fix...once I knew the potential problems. Thanks again for sharing your info.
Thank you for the comment. Means a lot! Glad I was able to help you. Thank you again!
Did everything Matt said to do and it still didn't work. HOWEVER after about 3 weeks it started working. Hallelujah and amen!!! Thank you Matt for a great video.
Wow. Wonder what was wrong? But good work and thank you for the comment!
The best video I have seen on how to fix the Ice maker on a Samsung , Thanks guys .
Thank you but I don’t think its the best. This is the best because it hasn’t need fixing since!
ruclips.net/video/um635-l0D9s/видео.html
Hope this helps. Thank you!
Never knew about the reset button inside the ice box!! Thank you! You just saved me $220 and half a day worth of labor! Best tip ever!
Im glad I could help. Thank you for watching!
I'm glad this is the first video that came up in my search. The freezer wasn't cold enough. Thanks for posting!!
That’s awesome, glad I could help. Thank you for the comment. Please like and subscribe.
I have to say watching 5 other “unhelpful” videos - yours did the trick. Thanks!
Thank you! Glad I could help. Very much appreciated.
@@JustaDude123 Update!! Call samsung...give them the info...answer a few questions..will send a tech out..will replace all parts necessary ice maker, water tube, and few more parts in the back with New parts!
No charge!!!
Thanks I did not know about the reset. I can hear the ice starting to flow. You did a great job explaining without too much non essential talk.
Thank you! Im glad I could help.
Thank you! Didn't understand that a "tap" did one thing and that a "press" did something else, but your video showed that clearly! Gud on ya!
Thank you and glad I could help! If you haven’t already, please like and subscribe. Thank you again!
3:25 taking out the ice tray and holding the button to reset the ice maker, did the trick for me! Thank you for the step by step tutorial. I think it stopped making ice for me, after I did a defrosting procedure that I learned from another video, because I started hearing the fan blades chafing against frost buildup. I have the same model fridge as yours. Thanks again for posting helpful videos like this 😊
Thank you very much for the comment! Glad I could help.
Finally my Samsung ice maker works as expected after ...4 years... It's because my freezer not cold enough. Thank you SO MUCH!
No worries. Glad I could help! Thank you for the comment. Please like and subscribe!
I haven't had ice in years. I am so hopeful my young adult kids watch this link as even Lazy ya kids can check these things since I'm currently out of state. Ice tomorrow? Fingers crossed. Thank you for one of tge best fix it RUclips videos I've EVER watched and I watch ALOT. BRAVO!
Thank you! That is very much appreciated. I also have another video regarding my phone call to Samsung to get my fridge fixed for free.
Here is the link to that video: ruclips.net/video/um635-l0D9s/видео.html
Thank you a GREAT video that saved me LOTS of money! Replaced the icemaker unit ($55 online for the OEM part...after a bit of shopping), followed your tips -- esp. helpful was holding down the reset button till it chimes (3-10 seconds) -- and now have a working icemaker again! Also turning the temp down to -8 (who knew???) and checking the supply flow was very helpful! THANK YOU and God bless you!
Thank you very much for the comment! Glad I could help.
$55? where from? Please send link
Been struggling with ice maker all summer, your talking about the blue button opened my eyes. Previously I was pressing this button to reset, but now you’re saying it’s actually a “test” button and should wait 6 minutes or so to hear the second chime. What???? Have watched dozens of videos on Samsung ice fixes, first time I heard that! Thank you so much!!😊
Awesome! Glad I could help. Thank you!
AMEN BUDDY! Your video saved me a ton of money in repairs. The reset button was the ticket for us. I had ice pop in there right away during the test. Thank you for being clear and breaking out every step. DUDE you rock! Subscribing!!
Awesome! Glad I could help. Thank you!
Great job Matt! I watched and followed the defrost video first. then hit the reset button. Next day, full try of ice! Thanks for the step by step videos. Very well done.
Im glad I could help. Thank you very much and thank you for watching!
Thank you so much. Your Video is the only one that I really understood how to do as a single mother. Thank you so much I have not had ice in over a year
Thank you! Im glad I could help. Another avenue you might want to take is to call 1-800-SAMSUNG. I hear they are paying for the new parts and installation even if the fridge is out of warranty. Might be worth doing. This is my next step.
Wanted to drop a comment. We had been trying to troubleshoot our Samsung ice maker. Your video about the reset button helped us to get our ice machine going. We had been unplugging the machine, but wouldn’t respond until I did the reset. Thank you.
Im glad I could help. Thank you for the comment and thank you for watching!
Finally!! Someone who knows what he’s talking about. I followed his suggestions and my Samsung is making ice again! Taa Daa!!
Thank you! Glad I could help.
How to turn on ice maker
We are moving into a house that has one of these and the ice maker doesn't work. You're the best video I've seen on troubleshooting. Quick, simple, and very informative. Thank you! You got a sub.
Awesome! Glad I could help and thank you. You can also call 1-800-SAMSUNG. I have a video out about my call to them and they paid for the parts and labor to fix the icemaker. Have not had any issues since. Hope this helps. Thank you again!
This is absolutely amazing!!!! I didn't know about the test button about the reset mode. You have made things so much easier!!!! Thank you sooo much!!!
Im glad I could help. Thank you for watching!
Excellent tutorial for troubleshooting the ice maker. I have reset the ice maker and will see if it makes ice 24 hours later.
Thank you but if this doesn’t work, call 1-800-SAMSUNG and have them fix the ice maker for good. I have another video about the call I made to Samsung. The end result was Samsung sending a tech out and paying for the parts and labor to fix the icemaker. Hope this helps. Thank you!
Thank you very much for your advice🙌😀! My ice maker didn't work for half a year🤦🏼♀️ ... I didn't know who to turn to for help and accidentally found you. After listening to your advice, I did everything, my ice maker works, I'm happy !! thanks again!😀🙏🙏🙏
Thats awesome! Glad I could help and thank you!
Resetting the ice maker did the trick. Amazing, thanks a lot! 😃
Glad I could help. Thank you!
Thanks!
Very much appreciated! Thank you Alan!
BiG thanksssssss we moved into our new house we have the exact same refrigerator and had the same ice maker wasn't working at all I came across this video AWESOME info. Keep posting thank u again. GOD BLESS!!
Glad I could help! Thank you!!!
Great video! Very straight forward, detailed, and clear instructions. Keep the service guy away this time, thanks!
Thank you very much! Glad I was able to help you out. If the ice maker doesn’t work again call 1-800-SAMSUNG. I was able to get Samsung to pay for the parts and service. I have another video detailing my call to them.
Option 1 got me up n running again ,, So Damn simple when you know the tricks , Tks Dude
Awesome! Glad I could help. Thank you!
It worked! Perfectly! My ice maker is working and I learned A LOT! thank you so much again!
Awesome! Glad I could help. Please like and subscribe. Thank you again.
Great video. You say what the problem might be and how to fix that problem. The one thing left out was how to flush the system if that's my last resort. We've had our fridge for 10 years and didn't use the ice maker because our water leaked onto the floor. We just repaired the fridge itself which wasn't working and I'd like to try using the ice maker again.
I do not know how to do that. You could go to the Samsung website and try to find their recommended way of doing that. Im sorry. If I find a link for that Ill post it here for you.
Great video. Both of my icemakers stopped working, i did a defrost which didnt work. NEXT DAY I unplugged it for 10 minutes, did another defrost and the top icemaker started producing but not the freezer icemaker. I skipped a day then did another defrost and the following day the bottom icemaker started working.
That’s awesome! Glad I was able to help. Thank you for the comment!
Thank you. I tried everything to get the ice off status removed. The kids draw in the screen and obviously something. Thanks again, Dude.
That’s awesome! Glad I could help. Thank you for the comment!
Thanks for the good info and I love your sign off "If I can't fix it, I'll fix it where nobody else can" lol love a sense of humor!! I finally managed to get the error code off and reset. The top ice maker is working but likes to freeze up often. I can't get the bottom maker to work at all. I've tried several things. I understand there has been a recall on this model RF263TEASG/AA, however my dad who kept every reciept from the day he was born, doesn't have this one. There is a FB page that addresses this issue, but even with a reciept, people are having to fight for resolution even though it is Samsumgs faulty design in their ivemakers which they are aware of. I added this so if any of your followers have this model and the reciept, it could mean a new frig! Good luck!
I have called Samsung recently and they provided the parts and labor to fix the ice maker. Here is a video about that call:
ruclips.net/video/um635-l0D9s/видео.html
Thank you for your suggestion to call Samsung - they came out and replaced it free - very grateful - tried everything and nothing worked!
That’s awesome! Glad I could help. I recently called Samsung too and they came out and fixed it as well! Thank you for watching!
Thank you so much with your guidance on this video and seeing how to reset ice maker I believe it is fixed now. I will wait the 24 hours to see.
Thank you. Glad I could help. If thay doesn’t work, call 1-800-SAMSUNG. I recently made a video about when I called Samsung. They paid for the parts and labor to fix the ice maker in the fridge. Hope this helps. Thank you again!
Thanks I was about ready to call Samsung, great explanations!!
Thank you, Im glad I could help!
Thank you for the comment!
Thanks for the video, set my freezer to 0 degrees Fahrenheit, pushed the reset button for 6 seconds and heard the chime, and a noise. Hopefully that will solve the problem. Many thanks Dude!
No problem, glad I could help!
Please like and subscribe!
@Robert did it work for you
Thank you SO much. Thank you and your wife so much! First of all your instructions are to the point and easy to follow. (thank you for not screaming :-) and step by step troubleshooting ...and clear camera steady as she goes. Your video was perfect .... and it helped me to watch you push the ice button once. Duh! Anyway - in 26 hours I expect to have ice again.
Thank you! Glad I could help. If you dont have ice, here is another link to a video where I called Samsung and they fixed the ice maker for free!
ruclips.net/video/um635-l0D9s/видео.html
Thanks I was struggling for a while till I came across this video this helped a lot 👍
Im glad I could help. Thank you!
Good tips. I've done this a few time. I ultimately had Samsung fix it. There was updated software as well as some upgraded parts. Hasn't happened ever since.
Im going to have to do the same thing.
Thanks for your easy to follow instruction
Thank you! Im glad I was able to help.
This is the best video on the subject. Thank you.
Thank you. I appreciate that. Glad I could help.
Thank you for this! I ended up contacting Samsung and they are sending someone for free to fix it
Thats awesome! Im pretty sure thats my next step haha. Thank you for the comment.
I’m not sure what else to do at this point but I’m beginning to see that this issue is not just confined to a select few, but this seems to be an issue that MANY people are having. Maybe a defective product that Samsung should be responsible for fixing 🧐🤔
Anyway, if you don’t mind me asking, what number did you call to have Samsung come fix your problem?
Thank you Brotha I was looking at multiple videos to get rid of the “Ice Off” light but none of them helped. Now I know how to fix the refrigerator when my kids play with the buttons and mess it up lol.
Thats awesome and thank you for the comment! If you haven’t already, please like and subscribe. Thank you again.
I have not had ice for a very long time. My display broke early on and a repairman came and replaced it under warranty. Display broke again almost immediately. I use a thermometer. I was skeptical about doing the quick freeze and it is a little intimidating, what if something breaks? Huge thanks to the both of you, who would have thought.🥳
Did you get it working again?
@@JustaDude123 Yes, the drawer is full of ice. It might be a little slow but I don't use a lot. It has been close to 2 weeks and it made ice again this morning. Big Thanks.
@Toffsen2525 awesome! Glad I could help. Thank you for watching!
Best tip ever! Thank you so much for saving us money! We did all the tips and our ice maker works! 🤩🤩🤩🤩
That awesome! Glad I could help. Thank you for watching!
@@JustaDude123 YOU ARE THE MAN!!!!!!!!!!!!!!!!!!!!!!!
@non3tt3 thank you again! Please like and subscribe.
Thank you. You saved my headaches
No problem. Glad I could help!
you're video was so helpful and saved us a service call, Thank you!!!
Thank you, glad I could help. I called Samsung recently and was able to get my refrigerator fixed under warranty. I made a video detailing the call. Hope this helps. Thank you again!
Ok I got the upper ice maker working thanks to your help. Any tips to get the lower one going?
Thays awesome! Glad ai could help. I have never worker on a lower unit though. Whats wrong with that one?
@@JustaDude123 same thing. They both quit making ice around the same time and the lower one is the primary one we use. The arm feels like it’s free moving and don’t see or feel any ice.
Great video I just have one concern. According to Samsung ideal temp for freezer is -2 Fahrenheit. Talking to a refrigerator mechanic he said not to put it below 0°. I used to run mine at -8 and had problems. Now I run it at -1 and have yet to have any issues.
Awesome comment and knowledge share. Thank you!
Why is it that people always have to add their experience. I think this video is well done and very helpful. I would much rather watch and learn from video's like this than to listen to a "refrigerator mechanic" whose main goal is to sell you something. Thanks for your help dude!!!
Thank you!
Great job. I pushed the reset button. 5 minutes later I hear a noise of ice dropping. There must have been ice stuck somewhere. All is good Thanks though I did pay for a 5 year warranty from Samsung as backup.
Glad I could help you! Just know, there have been many people on this thread commenting about how Samsung has paid for the replacement parts and labor to fox these refrigerators. Call 1-800-Samsung. Thank you for the comment!
I has problem, water dispenser work fine. Inside ice maker did not frozen up but it did not any ice at all. Watch your video is very helpful. I just go ahead replace new water filter (only few weeks old) press side button, I heard ding. -dong sound but 5 minutes later there is no ding-dong sound. So I unplugged the power cord and plug back in 2 minutes later…..few hours later I can hear ice cubes dropping loud and clear.
I would like to say “ thank you for great video”.
Thats awesome! Glad I could help. Thank you
Thank you. You did a good job explaining what steps to take.
Thank you! Im glad I could help. You could also contact Samsung at 1-800-Samsung. I have another video detailing my call to them and how I got my refrigerator’s icemaker fixed for free.
Thank you so much. Everything was very clear and easy to follow! I’ll update after a day or so and let you know if it worked and what method I did.
Thank you! Im glad I could help and thank you again for the comment.
@@JustaDude123 I gave you a subscribe and will recommend you to my friends! Thanks again!
Very awesome! Thank you so much!!!
Thanks Bro! Blue Button worked like a charm.
Awesome! Glad I could help. Thank you.
Very thorough and extremely helpful. The upper icemaker has been OOC for over a year and we have been living with it. Hopefully your troubleshooting techniques will resolve the problem. One note on my issue is that the freezer has been set at +5 degrees which may be why the upper icemaker has not been functioning at all. Now just to wait the required 24 hours to see if this helped. Otherwise we will be calling a repairperson. Thank you!
Glad I could help! Hopefully these icemakers will get fixed on way or another haha. Thank you.
My NEWEST video is about my phone call to SAMSUNG. They covered the repairs under warranty. Check it out. It might help you get your ice maker fixed for free. Hope this helps. Thank you again!
I too replaced paddle Despenser and already had ice but couldn't get the stupid ice off display off. Very helpful.
No problem. Glad I could help. Please like and subscribe. Thank you!
The test mode button solved my problem. Thanks.
Awesome! Glad I could help. Thank you for the comment.
thanks, Matt. I think I must have turned off the ice maker by mistake. I "defrosted" from another video (there wasn't much ice, honestly) and no change, but hitting the front buttons which you demonstrated, then resetting the ice maker with the internal button-- did the trick! Thanks so much!
How do I defrost my ice machine?? I don’t see any ice buildup in there but maybe it’s frozen where I can’t see. My ice machine was the perfect temperature and not backed up. It’s just not making any ice
Glad I could help! Thank you for your comment
You can put the icemaker into a forced defrost (Fd) from the control panel on the front of the refrigerator. Theres a demonstration on how to do this in my video. Also, have you checked the water supply going to the fridge/icemaker? Another thing to consider, if you accidentally pressed the reset button in the icemaker, it could take up to 24 hours for the icemaker to start making ice again. Hope this helps.
@@JustaDude123 yes I have waited well over 24 hours. I just called Samsung and they are going to pay for a technician to come fix it. Thank you though, your video was very insightful
@@davidsuccarotte7818 Did they figure out what was wrong with your ice maker? Im having the same issue as you and theres no ice build up so im sure a forced defrost isnt going to do the trick and a reset didnt do anything either.
Thank you that worked now my ice works & the filter works now to thank you, thank you, thank you🤗🤗🤗
Im glad I could help. Thank you!
Very helpful. We found ours frozen up and had to chip the ice out with a long blunt screwdriver and rubber mallet before reset.
Ugh. Ive been there before. If you call 1-800-SAMSUNG theres been a lot of comments saying Samsung will fix the ice maker even if the fridge is out of warranty. Might be worth a try. Thank you for the comment. Please like and subscribe!
I’ve just subscribed to your channel. I was about to have a melt down… but you made this process very easy. Thanks!!!
That’s awesome! Thank you very much for the comment and sub. Glad I could help!
Very thorough explanation. Thank you for your time.
No problem. Glad I could help. Thank you! Please like and subscribe.
Thank you for the great tips. I was able to adjust the temp easily and also reset and turn on the ice maker! 👍
That’s awesome! Glad I could help. Thank you!
@@JustaDude123 This morning I just checked and we have a full tray of ice! Thanks again! 👏🏻👍🏻
Thats awesome! If for some reason you have more problems with the ice maker call 1-800-SAMSUNG. Here is a video about my call:
ruclips.net/video/um635-l0D9s/видео.html
Well done. Thanks for taking the time.
Thank you very much! Glad I could help.
thanks bro this really helped me
Awesome. Glad I could help. Thank you for the comment!
Thank you, thank you thank you!!!!! The line was clogged and after removing the debris is works great!!!!!~
That’s awesome! Glad you got it working again! Thank you for the comment. If you havent already, please like and subscribe. Thank you again!
Thank you for this video. It solved my ice maker problems!
No problem, glad I could help! Please like and subscribe. Thank you!!
Great Video. What about if the top ice maker is working but the one in the bottom drawer is not? Do you have a video for that one?
Hello, thank you! I do not. Havent had a lot of people having problems with the lower icemaker. Im sorry
Thanks Dude!! Your instructions were clear and precise and my icemaker is working!!
Awesome! Im glad I could help you out. Thank you!
Thanks for the video, I was able to get my ice maker running again! Very relieved right now 😅
That’s awesome! Glad I could help. Thank you for the comment. If you haven’t already, please like and subscribe. Thank you again!
Thank you for sharing this video. I did the ice maker reset, and it chimed 6 minutes after the original beep. So now I'll wait 24 hours to see if there's ice again.
Hopefully it takes care of the issue. But if it doesn’t, I have a recent video about my call to 1-800-SAMSUNG. They came out and paid for the labor and parts to fix my icemaker and I haven’t had and issue with it yet! Hope this helps. Thank you for watching!
@@JustaDude123 to follow up, the reset button did not work. But unplugging the fridge for 2 mins as per your advice worked a charm. Ice is back. Thanks again for your helpful video.
Im glad I was able to help. Thank you!
Great clip! Thanks! And that last line🤪😆🤪😆
Haha! Thank you! Glad I could help.
Excellent and extremely helpful video!! May God richly bless you!!!
Thank you! Very much appreciated!
Thank you. First step worked
Awesome! Glad I could help. Thank you.
Thank you very much. I'm from Brazil and your tips solved my problem.
Im glad I could help! Thank you!
This fixed my ice maker! Thank you
Awesome! Glad I could help and thank you for the comment. Please like and subscribe. Thanks again.
I have the same model fridge as yours. my problem is my ice maker does not stop making ice until everything is choked with ice cubes. I was wondering if you know what controls the ice maker to know when the ice tray is full and stop making more ice. I ran the self-test as you describe and it passed. Thank you for the post.
I do not know. Im sure there is a switch somewhere. My advice, call 1-800-Samsung. There is a class action lawsuit and a lot of people on this thread are saying Samsung paid for the parts and the installation even of the fridge is out of warranty. Hope this helps. Please like and subscribe. Thank you!
Let’s all bow our heads and pray they don’t get into the automobile business!😂😂😂😂😂😂😂😂
Thanks for the info
Very helpful
Hahahahaha.
Thank you! Glad I could help.
They sell cars since 1998 🤷♂️
Just bought a housd with the identical fridge as yours. Fridge never had a water line ran to it. Ran one and water runs great. 12oz per ten seconds.
Wasn't making ice. Let the frost build up clear in the ice maker as I thought that was the issue. Still nothing. I (strongly) think that the ice tray isn't filling with water. Any suggestions? Weird as this was never used since the unit was manufactured (2019). Thanks so much!
I would call 1-800-SAMSUNG and see if you can get that warrantied. Theres a class action lawsuit regarding these refrigerators and I was able to get mine fixed with no cost. There is a new icemaker/icetray which needs to be installed. Samsung paid for the parts and labor. Here is a video detailing the repair:
ruclips.net/video/um635-l0D9s/видео.html
@@JustaDude123 thanks so much!!! I assumed based on the age warranty was out of the question. But if my model is part of the lawsuit, then I'll absolutely be calling!! Thank you!
No problem. Glad I could help.
This was a very helpful video. Thank you for breaking it down into simple to follow steps. I just read a post within your comments regarding Samsung's free repair of the ice maker. I plan to give them a call this Monday. My highest regards!
Thats my plan too! Thank you for the comment.
I can’t tell you how many times I’ve had the repair people out here for this refrigerator. What a piece of crap. Thank you for the video - I could t get the ice maker to work again. So frustrating.
You are not alone. Call 1-800-SAMSUNG. I hear they are giving free repair kits and paying for the repair. Thank you for the comment. Glad I could help!
Thank you for this video
No problem. Glad I could help. Thank you for watching!
Excellent information clear and precise thank you very much
Thank you very much for the comment! Greatly appreciated. Glad I could help.
I appreciate the video and the easy step by step guide. Mine is just sending ice to the freezer, not the dispenser. Am I missing something?
Great question! What do you mean by “just sending ice to the freezer”?
@@JustaDude123 i think I figured it out. The ice was only being sent to the overflow bin in the freezer and not the dispenser. Pressing the reset button worked like a charm!
Awesome! Glad you got it working! Thank you for the comment. Please like and subscribe!
Matt our ice maker kept freezing over and blocking the ice flow. The third tech adjusted the water pressure to fix that problem. I wasn't here to see how he did it. No more defrost our ice maker since that fix.
That’s awesome! That is probably what mine needs too. Glad they were able to fix that issue for you!
Hopefully you can help. I just bought a used Samsung, same setup as yours. The ice and water both do not work. Any thoughts?
Great question. I would first make sure you have water going into the refrigerator. If the water source is good it might be a clogged filter. If that doesn’t take care of the issue then there is an internal blockage somewhere. Solving that issue is beyond my capability. Hope this helps and sorry I couldn’t provide more information.
Thanks for the video, it really helped....Cheers
Im glad I could help. Thank you for watching!
Dear Matt, I am not able to locate the video were you seal the ice maker unit with the silicone . Thanks for any assistance All the best Dave
Hello Dave, I took it down due to the fact I did not use a food safe grade of silicon and didnt want any repercussions. But, there are other videos which show you just silicone around the icebox. This is supposed to help keep the ice box cold and separate from the refrigerator. Hope this helps. Sorry about any confusion.
@@JustaDude123 no problem I understand Matt Q. The sealing was it lower left inside and opposite in the fridge Thanks for taking the time + assistance
Awesome videos
Thank you. Very much appreciated. Thank you for watching!
Thanks for the video!
No problem. Thank you for watching!
Nothing happened after turning device off for two plus minutes and waiting for 24 plus hours. Now what? BTW- great explanations!
I think the unplug reset time was either 5 or 10 mins but, if I were you, I would call 1-800-SAMSUNG. There have been multiple people here who have said Samsung have paid for the parts and labor to fix refrigerators which were even out of warranty. Hope this helps.
This solved my problem
Thanks Dude!!
No problem! Glad I could help. Pleas like and subscribe. Thank you!
Hey there, what happens if there is no audible chime when you press the blue reset button?
Hello. Great question. Sometimes it chimes, sometimes it doesn’t. If you pressed the button I would just assume the ice maker is now doing a “reset”. From some of the comment on this thread, it seems the reset could start as soon as 24 hours or last for 48 hours. Hope this helps. Thank you for watching!
Is the chime through the door is it in where the button is because I didn't hear any chime
Great question! The chime, I believe, is in the door. At least, thats where the chime on my model comes from. If you didnt hear the chime, it doesnt mean the operation requested is not starting or, in process. Take a look at what it says on the door. Is “fd” flashing? Hope this helps. Thanks again!
Nov. 5, 2021....11:00 pm. My Samsung is five years old. I had the extended warranty so Lowes repaired it 6 times for the same problem....ice maker freezing up. Now my extended warranty is up. But low and behold Samsung called me to say they were taking over the service of their design flawed ice makers. (there is a class action lawsuit now over the faulty design). So Samsung sent out a technician and he replaced the whole ice maker .....no charge!!! If it freezes up again they will keep coming out to repair it free. Now mind you, Samsung technician just left yesterday and the ice maker had not started making ice. I followed Just a Dude's advice and went through several steps. The one that seems to have worked is that reset button. Take the ice bin out and hold in that little blue button for about 10 seconds...until you hear the little beeps. Sure enough once it completed that 6 minute cycle I heard ice dump. So hopefully over night the ice maker will make more ice and I should have a bin full of ice in the morning. I will check back with you all and let you know if I am happy tomorrow. Thank you...Just A Dude!! I subscribed.
Awesome comment! Thank you and glad I could help. Definitely some good info you shared. Thanks again.
Just a GOOD dude imo
Thank you! Comment is very much appreciated.
Tôi thấy rất hay
Thank you so so much for sharing!!! You made my day😀. Mine is different Samsung model so showed FF instead of Fd but with exact beeping sound. Thank you!!!!!!!
Thank you! Glad it helped you out.
I learned that I had to keep tapping the lighting button to get to the Fd (Forced defrost) mode. FF only showed you are in Forced Function setting and the lighting function use to "scroll" to the function you need. Also to get out of the Fd mode you again press the freezer and lighting buttons simultaneously until Fd appears and then tap once the lighting button, Fd dissappears, screen is blunk for a few seconds and then original settings reappear. Also placing a bowl or tea mugs with hot water in the compartment speeded up the process and no trace of ice remained! Thanks
Awesome!
Thanks man, I got an issue with the fridge now, no ice but no ice layer either, water is running freely (did the 6 oz test) and i reset the ice maker, gotta wait and see what happens!
These things are very temperamental. Had another person message me the ice maker just started working again after 4 weeks!
Thank you so much !!!
No problem. Glad I could help. Thank you!