I viewed this because the O&M manual did not really explain how to open the filling loop and it certainly clarified how to do it. I then followed the instructions and successfully topped up the system pressure. Thank you Glow-worm for this video.
Extremely useful! I tried to follow the instructions in the manual but couldn't get past the first step of pushing the disconnector upwards. From the video I realised that the installer had actually left it in the upwards position, which is why it didn't budge! The RH tap was a bit stiff to open, especially with those soft, floppy blue handles, and I nearly called for more muscle power but a determined effort got it moving and I rather nervously managed to fill to 1.2 bar. The only thing that concerned me though was that the heating and water turned themselves on once I reached a certain level. I thought they would stay off until I was finished, so I punched the Menu button a few times to turn them off, but they wouldn't stay off so I gave up and just hoped that was alright.
Thank you! Boiler pressure was to low. Watched this vid and the instructions outlined on how to re-pressue the boiler and now about to jump in a hot bath! Good stuff
Thank you Everyone my installer was left up to. A gentle pull and it popped right down. Thank you guys I'm soooooo tired of calling people to fix my boilers. Maybe updates did the boilers function normal after. I reckon they do it on purpose now after reading the comments I've had the same boiler problem in 2 different cities 3 Different houses. Take care guys.
I spent almost an hour to find a way to push the green collar up (actually you should push the black L-shaped part up). But what I found was that it has already been in the up position, although the green lever was in a proper lock position. That was why I couldn’t push it up! I just pull it down (there is nothing like a spring mechanism that helps you), and then push it up again and rotate the green lever. This works. The blue plastic socket handles are rubbish.
Thank you so much for this, I followed the instructions on the boiler but the left hand filling tap wouldn't move and the disconnector was locked in upwards position and wouldn't move either. This gave me some confidence that I only needed to move the lock and and find something to turn the left hand filling tap as the right one moved without issue (they are easier to turn without the attachments) , I couldn't find an Allen key big enough but manged to use a spanner, I really needed to put a lot of force to move it but once it finally moved the stiffness was gone everything was fine. Just in case this happens to anyone else. I did notice however after filling the boiler to 1.5 that the pressure kept increasing slowly up to 1.8 (this is without heating as it now goes up to 2.3 max when heating is turned on) so I would go to say 1.2 and then wait to see if it goes up on it's own as ideally you only want 1.5
Got my son to get plyers and literally rip the blue filling loops off the little piece of metal that holds it together as they were too tight. Plyers will turn the metal piece easily.
@@Zulisian hiya...so did you essentially rip the blue tap parts off to get at the underneath? I used to be able to turn mine the last time, about 1 year back, but now they are immovable; allan key and pliers do nothing. I thought maybe its frozen or rusted shut over winter or something. Great time during lockdown to have no hot water.
Hi, sorry to hear that. Unfortunately, we can't help with your question via this channel. Please call our expert technicians on 0344 736 0049 for advice. Thanks, Glow-worm
My boiler pressure keeps going down even though I top it up occasionally. I've just had an annual service too few days ago but pressure is still below 0.5 bar. Can somebody tell me why does the pressure keep going down and why the engineer couldn't pick this up during the recent inspection. Many thanks
water poured out when i pushed or pulled can't remember, that locking thing in middle. had to call out a plumber in the end. why do they make boilers that are difficult to handle? why not have those filling valves more accessible. instead of bending down
We have a old Glow Warm bolier there are no windows showing any numbers or letters to indicate a fault only a red reset button , the boiler keeps turning off , what can we do please ..
can someone please help. The filing loops are stiff they just won't budge. I've tried everything! ! called the helpline. They said brute force. I have non left. have children in house and no heating
This video is great. I woke up to a cold house and the boiler blinking no gas icon and nothing else, no pressure at all. The printed manual is useless although I am not scared of gadgets. My question is - what would happen if I was on 2 week holiday and the boiler shut down? Its winter and fairly cold and pipes could freeze. I don't like this part of owning Glo-worm. I had a different combi boiler in my previous house and never had to fill it up.
The filling loop disconnector (with green locking collar) of my Glow Worm Ultracom2 cxi combi boiler has just started leaking. It is snowing outside. Is it related to the freezing temperatures outside and hence is likely to stop? Or is it related to a faulty isolation valve or corroded washer? If so, how much could it cost to repair?
Is it a serious issue if the filling loop disconnector is permanently in the filling position? This is the first time I've used the filling loop in my new house and while everything went as well as the video for me resolving the pressure issue, whoever serviced this before hasn't moved that centre disconnector back and I'm unable to move it.
Hello Kevin, Unfortunately, we can't help with technical advice on this channel. Please call our service team on 0344 693 3133 for assistance. Thanks, Glow-worm
211topgun 100% agree with you ! Every winter I need to get a plumber to fix the water leak from the bottom. Yes ! Wochester boiler is the best in the market!
Sorry, but we can't help you with customer service on this channel. Please discuss your issue with our technical team as they should be able to help you.
One Blue tap turned,,one did not..use bull-nosed pliers and eh presto..tap turns, fills up to 1.0 and then Niagara!..a deluge of water..have closed everything down and at 0.6 now cos of the lost water..and Don't get me started on the disconnector-I said DON'T get me started .......!
Got to be the worse filling loop I have ever seen, cheap plastic taps, found on mine after moving in one plastic tap (mains side) was missing and the clown who last touched it last had left the mains on and the boiler off with the disconnect rammed up.
The blue filling taps are crap, made of plastic and to stiff to turn with those plastic udder things. The filling system could have been made much easier and NOT made of plastic!! Also be careful to make sure filling loop, the thing with the green collar is fully pushed up, if not you will get splattered with water...
Hiya..I know it's so long ago but did you have a workaround for those stuck blue taps? The turning aid doesn't grip, the allan key doesn't work, pliers neither. Lockdown is a great time to have no hot water!
@@GreatBritishBeast Hi, they are an absolute nightmare, feel your pain. Allan keys worked the first few times then due to being plastic the edges wore out. In the end I used a pair of needle nose pliers, got underneath the blue taps inserted one of the plier needles in to the hole where the Allan key goes and the other on the outside edge of the blue tap and gripped them like that and managed to open it by turning, being very careful to turn in the right direction. Make sure you don't tighten them too much when closing again. Alternative is paying for a plumber to come out in this lockdown, crazy when you know what the problem is. I have moved house so no longer have this problem. Good luck!
Even years later this is the BEST and most concise video on topping up this particular model! Skip to 2:05 for the action :-)
I viewed this because the O&M manual did not really explain how to open the filling loop and it certainly clarified how to do it. I then followed the instructions and successfully topped up the system pressure. Thank you Glow-worm for this video.
Mate do u know how many times this viddie has helped me over the last 5 yrs. fair play to this boiler I’ve never had a problem with it cheers
Extremely useful! I tried to follow the instructions in the manual but couldn't get past the first step of pushing the disconnector upwards. From the video I realised that the installer had actually left it in the upwards position, which is why it didn't budge! The RH tap was a bit stiff to open, especially with those soft, floppy blue handles, and I nearly called for more muscle power but a determined effort got it moving and I rather nervously managed to fill to 1.2 bar. The only thing that concerned me though was that the heating and water turned themselves on once I reached a certain level. I thought they would stay off until I was finished, so I punched the Menu button a few times to turn them off, but they wouldn't stay off so I gave up and just hoped that was alright.
Thank you! Boiler pressure was to low. Watched this vid and the instructions outlined on how to re-pressue the boiler and now about to jump in a hot bath! Good stuff
Thank you Everyone my installer was left up to. A gentle pull and it popped right down. Thank you guys I'm soooooo tired of calling people to fix my boilers. Maybe updates did the boilers function normal after. I reckon they do it on purpose now after reading the comments I've had the same boiler problem in 2 different cities 3 Different houses. Take care guys.
I spent almost an hour to find a way to push the green collar up (actually you should push the black L-shaped part up). But what I found was that it has already been in the up position, although the green lever was in a proper lock position. That was why I couldn’t push it up! I just pull it down (there is nothing like a spring mechanism that helps you), and then push it up again and rotate the green lever. This works. The blue plastic socket handles are rubbish.
Thank you , you legend
My blue grips broke 😂 so I just use a pair of grips
Thank you so much for this, I followed the instructions on the boiler but the left hand filling tap wouldn't move and the disconnector was locked in upwards position and wouldn't move either. This gave me some confidence that I only needed to move the lock and and find something to turn the left hand filling tap as the right one moved without issue (they are easier to turn without the attachments) , I couldn't find an Allen key big enough but manged to use a spanner, I really needed to put a lot of force to move it but once it finally moved the stiffness was gone everything was fine. Just in case this happens to anyone else. I did notice however after filling the boiler to 1.5 that the pressure kept increasing slowly up to 1.8 (this is without heating as it now goes up to 2.3 max when heating is turned on) so I would go to say 1.2 and then wait to see if it goes up on it's own as ideally you only want 1.5
Fantastic video after struggling with other ones , thank you !
Was worried I was going to have to call someone out. Video very helpful and was easy to fix. Many thanks.
Simple and straightforward. Job done. Thanks 👍
i was about to call plumer until i saw the video very easy when you know thank you.
Got my son to get plyers and literally rip the blue filling loops off the little piece of metal that holds it together as they were too tight. Plyers will turn the metal piece easily.
Thanks for the advice, the turning loops snaped on the metal pipe as they were that tight / stiff. Stupid cheap shit boiler that the landlord put in.
@@Zulisian hiya...so did you essentially rip the blue tap parts off to get at the underneath?
I used to be able to turn mine the last time, about 1 year back, but now they are immovable; allan key and pliers do nothing.
I thought maybe its frozen or rusted shut over winter or something.
Great time during lockdown to have no hot water.
Just what I needed - thanks!
Bu tip yararlı videolar yapıp tüketicileri bilgilendirdiğiniz için tebrik ediyorum.
Brilliant video really helped me out & saved me money. 👏👍💯
why are the blue taps hard to turn under
I had to remove the squidgey blue tools and get a pair of grips on the tap. all working now
Thnxxx… it just helped me out
Use an allan key to get it turning if having probs
Anyone else notice that when he says turn clockwise he actually turns the nob anti clockwise?.... confusing
why after I did that, the boiler start to leak
Thanks for the video. I have filled the pressure to 1.5 as shown but when I turned the heating and water back on the pressure rose to 2.5 ?
Hi, sorry to hear that. Unfortunately, we can't help with your question via this channel. Please call our expert technicians on 0344 736 0049 for advice. Thanks, Glow-worm
I did the same I just let some water out of the radiator with a key and lowered the pressure
My boiler pressure keeps going down even though I top it up occasionally. I've just had an annual service too few days ago but pressure is still below 0.5 bar. Can somebody tell me why does the pressure keep going down and why the engineer couldn't pick this up during the recent inspection. Many thanks
when i try to add more pressure as shown in the vid. my utracomm leaks can you help?
water poured out when i pushed or pulled can't remember, that locking thing in middle. had to call out a plumber in the end. why do they make boilers that are difficult to handle? why not have those filling valves more accessible. instead of bending down
We have a old Glow Warm bolier there are no windows showing any numbers or letters to indicate a fault only a red reset button , the boiler keeps turning off , what can we do please ..
can someone please help. The filing loops
are stiff they just won't budge. I've tried everything! ! called the helpline. They said brute force. I have non left. have children in house and no heating
tk54 it may say anti clockwise in this video but mine was clockwise. May sound stupid but have you tried turning it the other way.lol
tk54 just noticed this was a year ago. I assume you got it sorted by now lol
How do I reduce the pressure on my glow worm. It's 2.3 now
This video is great. I woke up to a cold house and the boiler blinking no gas icon and nothing else, no pressure at all. The printed manual is useless although I am not scared of gadgets. My question is - what would happen if I was on 2 week holiday and the boiler shut down? Its winter and fairly cold and pipes could freeze. I don't like this part of owning Glo-worm. I had a different combi boiler in my previous house and never had to fill it up.
The filling loop disconnector (with green locking collar) of my Glow Worm Ultracom2 cxi combi boiler has just started leaking. It is snowing outside. Is it related to the freezing temperatures outside and hence is likely to stop? Or is it related to a faulty isolation valve or corroded washer? If so, how much could it cost to repair?
Hello, for technical advice, please call our team on 0344 693 3133 and they'll be able to help. Thanks
blue handles are an absolute nightmare
Is it a serious issue if the filling loop disconnector is permanently in the filling position? This is the first time I've used the filling loop in my new house and while everything went as well as the video for me resolving the pressure issue, whoever serviced this before hasn't moved that centre disconnector back and I'm unable to move it.
Hello Kevin,
Unfortunately, we can't help with technical advice on this channel. Please call our service team on 0344 693 3133 for assistance.
Thanks,
Glow-worm
My blue filling taps are stuck, Any suggestions before I call the plumber out? Thanks
Using the blue handles, I could turn the filling taps, but had no idea if they were open or closed. No sound of running water, nightmare.
+28lyonc Blue handles are crap, they just turn around the thread, not actually turning anything. I used a hex key which sorted them out properly.
Best repair method.....{1} remove Glowworm boiler....{2} FIT A WORCESTER Boiler AND enjoy life
replace a reasonable boiler with a nitemare boiler. Great idea!
211topgun 100% agree with you ! Every winter I need to get a plumber to fix the water leak from the bottom. Yes ! Wochester boiler is the best in the market!
How much did Worcester pay you for that comment mate?
I just followed your instructions and got soaked by a gush of water
Naeem K me to😅
Same fuckin shit boiler blud😢
Had to use an Allen to key to turn the blue knobs
This saved my cold cold arse
My boiler has started leaking on the left side corner does anyone know why
OK and what when the fucking tap won't open! why av it so fucking tight
Any one else's blue plastic break off ?
Thank u
Thanks!!!
i followed all the instructions instructions and just got soaked
I did it yay
do not use the stupid blue nipples to open taps. use a hex key.
Taps are rubbish just spins in my hand. So many issues with this boiler
Sorry to hear that. If you'd like some support with your issues, please call our technical team on 0344 693 3133 and they will help you. Thanks.
The taps don’t move, I can hear them click as they’re spinning when I try and turn them.
Sorry, but we can't help you with customer service on this channel. Please discuss your issue with our technical team as they should be able to help you.
Did he say simple and easy to do. These blue things are shite and it wont budge. An awful boiler
One Blue tap turned,,one did not..use bull-nosed pliers and eh presto..tap turns, fills up to 1.0 and then Niagara!..a deluge of water..have closed everything down and at 0.6 now cos of the lost water..and Don't get me started on the disconnector-I said DON'T get me started .......!
Hello, if you would like some advice from our technical team, please give them a call on 0344 693 3133. Thanks.
It's not quick and simple it isn't working for me hahaha
Got to be the worse filling loop I have ever seen, cheap plastic taps, found on mine after moving in one plastic tap (mains side) was missing and the clown who last touched it last had left the mains on and the boiler off with the disconnect rammed up.
The blue filling taps are crap, made of plastic and to stiff to turn with those plastic udder things. The filling system could have been made much easier and NOT made of plastic!! Also be careful to make sure filling loop, the thing with the green collar is fully pushed up, if not you will get splattered with water...
Hiya..I know it's so long ago but did you have a workaround for those stuck blue taps?
The turning aid doesn't grip, the allan key doesn't work, pliers neither. Lockdown is a great time to have no hot water!
@@GreatBritishBeast Hi, they are an absolute nightmare, feel your pain. Allan keys worked the first few times then due to being plastic the edges wore out. In the end I used a pair of needle nose pliers, got underneath the blue taps inserted one of the plier needles in to the hole where the Allan key goes and the other on the outside edge of the blue tap and gripped them like that and managed to open it by turning, being very careful to turn in the right direction. Make sure you don't tighten them too much when closing again. Alternative is paying for a plumber to come out in this lockdown, crazy when you know what the problem is. I have moved house so no longer have this problem. Good luck!
@@nozislam cheers for the quick reply.
Glad the new boiler treats you better!
I'll give those pliers a try then! Thanks again!
What a ridiculous design