How to connect Wireless Apple CarPlay Zlink fixed "No Sound" Apple Carplay set up Troubleshoot!
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- Опубликовано: 24 июл 2024
- For BMW Audi Mercedes Benz Android GPS screen built-in Apple Carplay APP - "Zlink" connection guide, and fixed " No sound " while using the Apple Carplay, if you using the external Carplay dongle, the app is "Autokit", that is the same way as video demo.
Order products:
www.hifimaxnavi.com ( for BMW android screen)
www.hifimaxgps.com (for Audi / Mercedes screen) 
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Thank so much, your video really helped me out. I just had my wireless Apple CarPlay installed and I was having issue with no audio from income calls. The guy at the shop couldn’t figure it out either, I’m glad I found your video! So thank you!
Thank you, enjoy it:)
Hi, on my head unit in sound menu (10:35 on your video) I have preset max limits for media, call, ring and alarm so I cannot set them to max as you did. If I move the sliders to max, They always return to preset value. Please can you help me, how to “unlock” to max? Where in android setings I can change the different sound limits? Thank you
Thank goodness for captions This guy her….. is a real American hero.
Yyyoooo Jooeeee!!!!
Hi. How to fix the echo when you make a calls with zlink carplay.
Thank you 😊
hello, I have a problem,
When my iphone connect to the android all in one, not pin input popup but pair code input popup that connecting theoriginal car bluetooth device,
Do you know why ??
Hello. The problem with my unit is that when I call through the carplay there's a huge amount of echo that my caller is hearing. My original BMW bluetooth has a much better balanced call quality. I tried to reduce MIC gain but haven't found a nice setting. But both of my bluetooth (OEM and Android) are connected and I can change the one I use through my iphone. Can I do something for this?
Hi, I'm using your screen with A10 in the BMW and I need to activate Zlink5, can you help me?
Thank you your videos are amazing. Very well explained. I want to know how to activate the Zlink app which got stuck at the activation screen. Thank you so much.
You should ask your supplier for that.
Thank you so much. When i connect android auto it utilises only one third of screen, but when i connect apple car play it utilises full screen.
Thank you so much! Your channel is really helpful!!! My biggest problem is the phone call delay when using AUX. have you found a solution for this problem?
it need to check the software version. also, your model is built-in Zlink Carplay or external carplay dongle, it need to make clear.
android auto not working with zlink after all? What does that have to do with it
Thanks for the video.
Have you found a solution for echo on CarPlay calls?
need this asap
Hey. Thank you so much. This helped me a lot. However. Do u know how I can get the climate control pop up bar to come up on screen ever time I press on the hot or cold physical button ?
The Apple CarPlay itself without “ climate “ function, it can not always display the “ climate “ in CarPlay menu
I connected everything all is fine.. and play my music on zlink.. after I answer a call and hangup.. and my music keep playing with no sound..
Hello - this is a very helpful and easy to follow troubleshooting video for audio issues , I have an issue on my BMW X1 when the car is on auto start / stop mode and car is on halt the audio disconnects from android device and I have to go back to main menu of android screen and select the zlink app to resume the sound connection. is there any settings to fix this issue on the android device.
I am using iPhone for carplay
When you not use start/ stop function, it work well ?
Hi, my Toyota tries to connect the Car Multimedia via Bluetooth but when you select pair it says it cant connect, its driving me nuts, I can get Maps and use phone but just cant hear, its on Samsung S23
Hi! I dont have an aux connection on my bmw, and i follow all ur steps and and i don’t have sound on carplay. What should i do in your opinion? Thank you!
it need to check if your other media (like music / video in android menu) have sound or not, the carplay as an App of android screen, same as other media source, the sound work via AUX. you can watch this video to learn how the sound of android screen working the car : ruclips.net/video/1s_9pJKAMz4/видео.html
Good video thank you
Hey mate. I have NTG 5.0 MB. I’ve connected everything correctly. CarPlay works, aux through usb works. But sometimes the sound doesn’t work. With video apps like RUclips and Netflix I can’t ever get sound. I have gone through many settings trying to find why no sound with video. And not sure why sound sometime drop with audio apps.
Do you have any suggestions?
It need to check in details. Like 1, if you have moved the optical fiber to new harness, 2, if you have connected the USB/ AUX adapter,3 the NTG 5.0 , it need to choose USB/ aux in original car menu first ( before you using the android screen). It need to check in details
Super Video. Request you to upload video for Mercedes Benz NGT5.0 Android auto please. My Zlinkapp says connecting but does not connect. Thanks in advance
The Zink apps is just like a universal application for android car stereo, it has nothing to do the car type or model . Here is an example of android auto : ruclips.net/video/v7ctmO3tKoc/видео.htmlsi=f6EQObrL7zQSj9cG
Hi, do you have any solution for audio through CarPlay stuttering and making a popping noise every now and then especially at the start of the song or randomly at any time? Thank you.
it need to check more details, if you ordered from us, you can contact us directly (make video , send order number to us) thanks.
Guys, I found the issue. In android car settings, remove T-Link app from „Default Navigation App”. You can’t actually de-select it, so just choose something else, I selected „photos” randomly. Now I can hear caller through car speakers using carplay
Man you saved me
is there a file for this that I can get thanks:)
Like others in the group, the audio works in the carplay function, the original radio is in aux but at the time of the call the audio of the call does not sound in the unit
If you using external CarPlay box , there is a setting “ compatible “ in settings, the path is : setting / advance settings/call audio properties. If you using the built in CarPlay (Zlink), to check if your seller offered you a small speaker, if you installed the speaker correctly.
@@HifimaxOfficial I get exact same problem, no other external carplay box, music over carplay works, but no sound from call. Do we have to use the small speaker? All works flawlessly but no sound over bluetooth while adoing a call, only mic working. thank you
@@JohnJay_Stuttgart when supplier offer you a small speaker, you should install it, here is a video for your reference: ruclips.net/video/ZK3AGafyaCQ/видео.html, but I am also very sad to tell you: I have some buyers , his car have middle speaker, thus, I offer them the small speaker, the sad thing is: he did't install it, ALSO, when he did't install it, he also NOT connect back the wire connection ( blue to blue, white to white cable), because of this, when he make calls or pick up a calls, there is no sound, but when play music, that is ok, I am tell this again and again, .... but some one always not trust what I said... I really hard to understand this. Think about it, if the small speaker really useless, how possible to design it? To install it just don't let the system without noise when using dualzone function and ensure everything can be work fine...
@@HifimaxOfficial thank you for your effort! You are absolutly right, i have a Car with Harman Kardon Sound System (fibre optic cable), so in this case its mandatory to use small speaker. Maybe i connect the wire from small speaker to the middle oem speaker..... but first i look for your mentioned "( blue to blue, white to white cable)". Your hints are much appreciated, thank u very much for this. Anyway a great unit u sell...... it fits perfectly to my AMG GLE Coupe... nice work you did... thumbs up!
Thanks for the video in my Android everything looks good except I can’t hear incoming calls I can call back but the person who calling me l can not hear. Any ideas what is the problem.Thanks
If the phone connected to CarPlay, but that time , you using other original functions, such as using CD functions ( original car function), and the AUX-IN not activated, in that case, a call coming, you might not heard the calls, because the Auxiliary is not work ( although your phone connected to CarPlay), in this video, I suggest to choose AUX, you can test it after selected the AUX ( and volume up).
Also, you should check the Microphone. Our model is built in MIC , according to our test, that is good enough. If you hook the external microphone to it, the built in microphone will not work, then you should well install the external microphone ( locate it near to driver’s head).
Would this apply to ZZPLAY too? 2014 Audi RS7 sound not working. When you turn up the volume it doesn’t turn up it says currently unavailable.
I don’t have experience on ZZplay, you can contact your supplier for that , thanks .
Great channel. I have zlink running on my android screen in a MB CLA200. Music and everything works fine on CarPlay, but phone call audio only comes through for 1 second then silence. All other sounds are ok, just phone calls no sound. Any suggestions?? Thank you!
You can check if your iPhone connected to original car Bluetooth or not , if yes, disconnect it ( or disable the connection to OEM Bluetooth), CarPlay not allow to connect to Bluetooth at the same time .
@@HifimaxOfficial thanks but not connected to OEM Bluetooth - only connected to Android unit (CarPlay). I hear phone calls for one second then stops. If I switch phone to speaker, then back to CarPlay (Zlink) Bluetooth I hear for 1 second again then stops 🤷♂️
@@seanvision1 , Just few more question:
1) You confirm that you using "built-in " Carplay ? or using external carplay (autokit)? they are different. 2) Also, does your car has a middle speaker? did the seller offered a small speaker? You installed that small speaker? 3) When you using Apple Carplay, you can play music first, and heard the sound in speakers, then you can make a call to other people, it also stop the sound in 1 seconds?
Zlink does not allow connecting to bluetooth after you have connected to carplay or android auto. But bluetooth is used for calls in both carplay and AA. We are unable to make calls from car speaker and microphone after connecting via zlink. Is there any way to fix this?
if can call in Carplay or AA menu
Bonjour, j’ai le même soucis, mon écran est brancher je me connecte à CarPlay, mais il n’y a aucun son. Je n’arrive pas à accéder au menu de bmw. Des solutions ?
can not access to BMW Menu? what is your car type ? if your model without OEM screen, it just set to "AUX" mode, then will be fine.
Hi, CarPlay dongle works well on my android head unit except very low mic volume, I turned it to maximum in developer mode and made no change, is there a solution, thanks!
CarPlay dongle itself without microphone, the volume for calls , it should to check the volume settings for android screen.
hello excuse me but I have a problem with the installation of Android car on my phone it says that it is connected but on the screen it says wait and this message is not by would you know how to do it 'please
I have a video , you can check : ruclips.net/video/l2mg8xvFHdM/видео.htmlsi=jDiIRUoXptegKEQM
i bought a screen for my acura TLX 2015 and when i got it installed, the original car stereo would not turn off when i take the key out of the ignitions, also i was not getting sound from my android head unit. also the back up camera function did not work
you better ask your supplier directly, different car model, they are different situation.
Hello. Do you know why the phone cannot connect to Zlink Carplay? Appears green circle "connecting" than dissapear and blinking. I need to state that every time the unit is not keeping the original time & date .
Hallo ich habe gleich Problem hast du was gefunden?
hello, i have the same system of carplay. but with android phones i only have half picture size, can you help me
In the setting of Zlink, you can check , there is a setting call "HD", the default is "OFF", you can take a check.
The table mic sucks alot for phone call , is there a way i can connect my iphone 14 pro with usb to car play/ zlink? I used to have an android, and was able to use to OEM bluetooth for media(calls and music) and usb for androiiauto with zlink, and worked just fine. so wonder if you have a solution for connecting iphone with zlink
Our model, the iPhone is support wireless and wired connection for Apple CarPlay.
@@HifimaxOfficial even with the newest IOS ?
@@oovoo1995 my iphone 12 with iOS 16.1.2, we test here all no problems at all.
Hi thank you for the video
On my android fsc carkit I don’t have mic gain can you tel me how toi add it ?
Thank you
Hi Paul, when connected to CarPlay wireless (via zlink) I’d have to manually change the audio output from android Bluetooth to oem bluetooth on my phone to be able to hear the other party on a call. No issues when playing music. Any suggestions?
You might connected the phone to original BT at the same time, thus, it have this issue. The Carply not allow to use BT at the same time.
If your phone connected to Carplay and when a call coming, you are using Carplay function (like listening the music), it work fine? according to my test, no need to change the audio in the cellphone. Because in that time, the AUX is actived (you using Carplay).
If your phone connected to Carplay, but you are not in Carplay mode, for example, you using original radio FM, and a call coming, you pick up the phone, it might no audio, since the AUX not actived.
The Carplay (music / phone calls etc), the sound work via factory AUX.
Everything about CarPlay is great and works wonderfully. I love it except when I use the phone when I use the calling feature the other party here’s a terrible echo of their own voice. I tried everything to fix it, and nothing works. The only way it works is if I disconnect CarPlay and let Bluetooth connect and then there’s no more echo so I don’t know if it’s software or if it’s in the USB cord but if I connect to a wirelessly with that maybe fix the problem would you know have you dealt with this before?
@@HifimaxOfficial no that’s not it. I’ve tried that when Apple CarPlay is connected to Bluetooth automatically shuts off and in my head unit.
@@jaredpoling3123 I have this too, did you find a solution?
I saw on my phone that is connected to something called "localhost" instead of the BT of the unit. If i dont use Carplay but use the BT unit calling everything works fine.
Also i can see the headunit BT on my phone as a audio output source instead of "localhost", so seems like my Carplay is broken like yours.
@@1993Akin’m having this same issue, did you find a fix for yours?
I have this problem but with Android Auto, do you have a video explaining a solution?
Maybe you can describe it in details? If not I don’t know how to help you
Hi Mate. I tried to reset my android head unit and I was able to connect to zlink app via usb. BTW mine is an Android 10 px6 zwnav head unit. When I was able to connect to zlink, I have no sound coming out of my head unit. How can I fix it? Thanks
Did you check if your phone also connected to Original Bluetooth?
I had a professional installer put in my new head unit. No sound will come through the speakers. The AUX/AMI is grayed out so it cannot be switched. Any ideas why this is happening would be greatly appreciated. I was able to connect phone and everything shows on screen but still not sound.
Notice , your phone just connect to CarPlay only , do not connect to original Bluetooth at the same time. When playing music in android screen ( instead of CarPlay), the android music has sound?
Same issue,
car play is connected to the device, sound is coming on the device, but not on the speakers of the car.
Please answer this, do I need to connect the device bluetooth and the car’s bluetooth from the same phone,
I do not understand should I connect two devices( that is carplay device and original Bluetooth of the car) with one phone, does this function possible, connect two devices via Bluetooth?
Please let me know….
Thank you.
Hello I cannot figure out how to turn down the spoken directions from Siri when using Apple Maps with zlink CarPlay.
Hi, did you find solution ?
@@babadiop8014 I switched to Waze and they have a setting on the app that allows you to turn the voice down.
Hello, i tried to do it, but nox my screen is stuck on bt pair, i cant do anything. I cant even use the i drive.
You can reset the Bluetooth; but if the idrive also not work , that is other issues. Contact your supplier for support
I get no sound from GPS, but everything else works fine.
Does this only work for iOS? Im having trouble getting ZLink working with my Android. My friend's iphone works flawlessly
Both android and iPhone can work . Android is Android auto : ruclips.net/video/v7ctmO3tKoc/видео.htmlsi=uRMGid3bMfnA7ZV3
Everything on mine works apart from the phone calls the line is filled with static and the caller cannot hear me and the person who I got it installed from is not responding to texts or phone calls any thoughts??
Your car type is BMW? Built in CarPlay or external CarPlay? They are different
@@HifimaxOfficial yes BMW but it is external CarPlay
Hello, the sound does not go out during the phone call when the vehicle is connected to the car. ( Bmw F20 )
Yes , thus , your phone should just connect to CarPlay only , don’t connect to OEM Bluetooth.
We have connected just not playing any music what’s the problem?
maybe your phone connected to Bluetooth at that time, when using Carplay, it not allow to use Bluetooth at the same time, please check the Bluetooth connection ...
Does the Android Carplay work if your car doesn't have any AUX installed - my car only has USB and Bluetooth I just found out. I just had the new Android system installed in my Mercedes CLA and the only way I have been able to get audio to work is by connecting my iphone using original car bluetooth. Then I can go to Android Carplay using ZLINK and it works but I need to manually reconnect constantly switching between original system and android system which is so frustrating. Also my reverse camera only works in original car system mode! Is there any way around all this? I'm seriously thinking of taking this system out but it cost me so much already!!! Please any help is much appreciated..... Daniel
For Mercedes NTG 4.5 Or 4.0, the sound work via AUX, If your car is NTG 5.0, The sound work via USB (should not work via Bluetooth), our model is this design, since I don't know your model, you can contact your seller directly. the camera is just the setting issue.
@@HifimaxOfficial Thanks for your response. My system is NTG 5.0 - so does that mean I need to connect my iphone using USB cable? So it won't be wireless is that right? Is there any config involved as I connected it via USB and still no sound. Appreciate your help...
@@user-yz7np6hx2q no, i mean the sound for android screen, no only for carplay, when you play music in android menu, the sound go through USB to original MB sound system.
@@HifimaxOfficial I'm not fully understanding - can you please send me instructions on what you mean? I don't understand what I need to do in order to get sound working in Android.
I have a Audi a5 3G. I can’t get any sound or make phones calls unless I plug in.. even when I put a app on the system itself and ply through that instead of CarPlay I still get nothing
This case, you need to check if you have well connected the AUX or AMI cable , and if have chosen "AUX or AMI " in OEM menu, the sound for android screen work via AUX or AMI. Better to check your case with your seller, other people hard to know the details when you say so.
Is there an update to the android software version?
Android software version, for now , that is android 11. If you need to update it, you should contact your seller, normally, if that is no problem for current version, we not recommend to update it
Hii i have a problem with zlink
When i connect my iphone to zlink and if someone call me then the ringtone sound automatically maximize and all sound starts coming from left side of sound in maxium volume i try by my own but not solved plzz tell me the solution how to fix it and one more thing when i pick the phone after that caller voice also come in maxium volume plz tell me the solution
You can check the volume settings for calls , in android settings; also, you can go to settings and have a reset for “ wifi Bluetooth mobile “ and try again; also, you can test if you using the Bluetooth ( instead of CarPlay), to see if that is in normal sound level. Since the Bluetooth and CarPlay using the same sound channel, if Bluetooth work fine , then you consider to update the Zlink version
Hello. In my Audi Q5, when I connect my phone to Android car, the voice from Google Maps and Spotify music works, as soon as I hear Google Maps, Spotify mutes itself and doesn't turn up the volume anymore. Is there a solution to this? Thanks
I didn’t met this problem yet . Both google maps and Spotify apps are installed in Android screen? Or you installed this two apps in cell phone and using Apple CarPlay ( in CarPlay mode )?
Hi there, thanks for getting back to me. There are many other Android users heaving the same issue as me. Both apps (Spotify aand Google maps) are installed on the Android unit and on my phone. The problem occurs when my phone is connected wired or wireless with Android Auto on my unit. At the start is fine, music plays but when Google maps say command the Spotify mutes and doesn't play music anymore. I have just one Bluetooth connection with Android Auto only. Looking forward to hearing back from you. Thanks
Hi my WiFi for some reason turns on and off and doesn’t work how can I fix so I can use other apps like RUclips
When you using built in CarPlay (Zlink), the Android WiFi will turn to off automatically. If you like to connect the Android screen to internet always, recommend use the 4G LTE
@@HifimaxOfficial okay thank you also another problem I am having is on my 2014 E350 I put a 10”33 screen I had it put together and for some reason I have no sound for CarPlay but for MB Bluetooth I tired every step also I don’t have functions on my screen to Change it
Cześć
Mam problem z moim zLink
Z dnia na dzień nagle przestał lecieć głos gdy puszczę RUclips czy Spotify , ale gdy obieram połączenie lub słucham komunikatów Google Maps wszystko działa , problem jest wtedy kiedy chce włączyć muzykę z YT czy Spotify nie leci głos mimo że jest play na ekranie .
Zauważyłem ze działa tylko wtedy kiedy przywrócę ustawienia fabryczne ale tylko do zgaszenia samochodu i ekranu potem znów nie działa do ponownego resetu ustawień .
Mogę nagrać film żebyś wiedział o co chodzi dokładnie
Proszę o pomoc
I just can read English
@@HifimaxOfficial
I have a problem with my zLink/Android
From day to day, the voice suddenly stopped flying when I play RUclips or Spotify, but when I pick up a call or listen to Google Maps messages, everything works, the problem is when I want to turn on music from YT or Spotify, there is no voice even though there is play on the screen.
I noticed that it works only when I restore the factory settings, but only until the car and the screen are turned off, then it does not work again until the settings are reset.
I can record a video so you know exactly what's going on
Please help
@@ptychucelebryta1636 your phone also connect to Bluetooth ? (android bluetooth or Car OEM bluetooth), carplay is not allow to use Bluetooth at the same time.
@@HifimaxOfficial We say it can't be connected with Android and Carplay App? Is From OEM BMW
Witam, czy udalo ci soe rozwiązać ten problem? U mnie w audi q5 jak podlacze telefon pod Android auto dziala glos z google maps i spotify muzyka, jak tylko odezwie się google maps, spotify się wycisza i juz nie podglaśnia. Jest na to rozwiązanie? Dzięki
How do I find the password to get into the factory settings?
How do you do this on a Samsung S23 Android phone please
Android phone is android auto, sir .
Do you know the password for android auto 12 factory options? It's for a bmw 328xi 2007, I'm currently installing it, everything is plugged in and no sound
You should ask your supplier for these things, different manufacturers, the product password is different!
I keep getting that i cant Connect cuz its Bluetooth is put of reach
I have usb because i have evo sistem, i select usb mode but still no sound, what can i do?
You need to check if your phone also connected to OEM bluetooth, Carplay NOT allow to use Bluetooth at the same time.
@@HifimaxOfficial its connect only carplay
@@youseftouffah9844 The android music (instead of Carplay), just go to home page, play music, or video from android screen, it have sound in speaker?
@@youseftouffah9844 when you said no sound, you mean the music no sound, or when make a call, that is no sound?
my zlink wont conncet its just the radio playing , the screen shows it’s connected but its muted the radio plays in the background
You didn’t choose “ AUX” ?
Did you solve this ?
Frucking Brutooth still not working
i dont have a password for this. How do i set it up?
You should ask your seller for the password
Zlink Not install in my unit, why?
You should check with your seller for this . If you bought from us, will no this issue
I keep getting this problem every day, with connecting to the Apple CarPlay why?? I get it to work and then next day same shit 😭 help me
You can watch this video : ruclips.net/video/l2mg8xvFHdM/видео.htmlsi=6l3CcZxVQt4yw5_J
I have a different error. It connects to carplay all good, then maybe it loses connection and I am not able to connect again using Bluetooth. Only was is to stop car wait 10 seconds for the android unit to stop and then start again the car and it will connect back. strange
You can check: if your phone also connected to OEM Bluetooth or other third party wireless devices. If yes , you can disconnect ( or disable) it . The phone should connect to CarPlay ONLY.
how do i get the password for the factory settings???
Our model , the password is 070305