Angela vs Bath & Body Works rant - Candle Lady
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- Опубликовано: 12 окт 2014
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Jen from Appleton vs Angela - Watch what REALLY happened - Bath & Body Works Rant
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Starring:
Lisa Marie Summerscales as Angela
www.Lsummerscales.com/
www.imdb.com/name/nm4103302/?r...
Kat Primeau as Vela
www.KatPrimeau.com/
www.imdb.com/name/nm2139535/?r...
Shana Eva as Jen from Appleton
/ shanaeva1
www.imdb.com/name/nm2915194/?r...
Concept & Produced by Susie Lohse
www.imdb.com/name/nm3602602/?r...
Directed, Shot & Edited by César Gamiño
www.CesarGamino.com
www.imdb.com/name/nm2930119/?r...
Special thanks to Bill at the William Alderson Acting Studio
www.AldersonStudio.com
#1TrendingAgain #rant #bathANDbodyWorks 
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I work at a Bath & Body Works in MN and this is literally a running joke to us. One year for Halloween two associates dressed up as "Jen" and the other dressed up as a Peach Bellini candle. That just shows how seriously we take this woman
+Shae Branch That is so amazing I wish I could of seen it
+Shae Branch Good! As soon as I saw the Packer shirt, bleach blond hair, and extra 50 lbs in the original video I was like "oh no..."
I work retail in Wisconsin and these types of women are everywhere. Lurking in the shadows. Waiting for an opportunity to ask for a manager.
+Shae Branch do you know Jen? lol does she still work there? lol
+Jackie M No, I don't know her personally. I work at a location in Minnesota and the store crazy Angela is talking about is in Wisconsin. Jen could possibly still work there lol I wonder if they is a way that I could find out lol if Jen is actual the manager's real name because Angela refers to her as "Jen" throughout the video
*there
Oh My Fucking GOD!!!!!!!!! HAHAHAHAHAHAHAHA!!!!!
angels this is funny as heck girl
Iconic
lol who knew someone would do a skit I guess only us candle people get it haha
Oh i wonder why people hate fat fucks?
Best video EVER!! Angela, love your honesty..would love to see more rant videos!!
2:27 that nervous one-eyed twitch with just a hint of a tear welling up is worthy of an Oscar!
+BeautyBliss AGREED!!
Followed with ".....you're kidding me right?...."
literally the best part of the video
Also the gum, the shirt…such attention to detail!
The escalation of the music is PURE genius. This woman gives me nightmares (the real “Angela”)
thanks - finding the right music and mixing it in can take forever
It reminds me of Stephen King’s Misery.
Same
I was already chuckling and then that tense music comes on and I’m wheezing 😂
I KNOW this was the soundtrack in her head!
This should win an Emmy.
+Fern Fernis Fernie We LOVE you!!!!
if ONLY they did
Osscar
Fern Fernis Fernie yes 100%
Fern Fernis Fernie 1000th like
OH MY FUCKING GOD THIS WAS EVERYTHING.
SERIOUSLY YES
I LOVE ANGELA
and you tyler
TYLER
TYLERRRRR I LOVE YOU HAHA
*WHY WAS THIS JUST NOW RECOMMENDED*
'Cause it's the greatest thing to ever happen to RUclips.
SAME
My peach bellinis 👁🕳👁
Abbie lmao, I just snorted
👁👃👁 *snifffff*
Abbie it’s a addiction.....don’t judge
Omg I’m using that emoji combo everywhere now!!!!!
Man, I love this video so much. Gives me life and lol's
I KNOW I WAS SO HAPPY WHEN U POSTED IT ON TUMBLR, BECAUSE I LOVED THE ORIGINAL!!
Omg- thanks! We hope you like our next ones!
***** Have you seen our latest video? The Real Housewives of Westeros! Just in time for the #GameofThrones finale! ruclips.net/video/xOHNyCleOEM/видео.html
SAMEEEE
Hey
It made me laugh that the blonde cashier was named Vela which is the Spanish word for candle.
You got it!!!! thank YOU!
DirtyCues Hehe don't mention it. :)
I wish I could like this comment 30 more times hahahahaha!
Lmfao I didn't even notice!!! Nice touch
Omg 😂😂💀
I work at bath and body works and by corporate rules we can not give "free items" only coupons and the 800 number.
I can understand that. People would abuse the system so hard, if they could get free stuff.
This parody is perfection. Angela's accurate costume, "Jen"s name in quotes on her name tag, the tears in Angela's eyes at 2:25, those perfectly timed hair flips, Angela looking apologetic to camera to assure us she wasn't ACTUALLY using the f-word. This is more than a parody. It's a work of art.
The acting is so good. I love how the blonde haired girl is just pulling smug faces the whole way through ahha.
Omg Pearl is your pp😍
lil pound came
her name tag fucking says "jen" with the quote marks i'm crying
We love that detail too
I loved it when Jen did the air quotes for "Off-Site"
Kevin Dorvil one of the best parts…of "angela's" reaction was when she found out her candles weren't in!! *eye twitches
And the sound effects when "Angela" is about to blow. And her breaking the fourth wall when she says "I didn't say that part." The details are just so funny.
Did anyone else notice that the nametag jen was wearing read "JEN" in quotation marks hahaha love the subtlety
thank YOU for noticing our tiny details - did you also notice the other name tag?
The detailing is just RiDiCuLoUs
Omg Vela is Spanish for candle!!!!!! 😂😂😂
1:58 that was a fantastic catch, I had to go look for it.
WHAT HOW WAS THIS FOUR YEARS AGO? I literally just heard of it and this popped onto my suggestions. I thought it was 2018... I think I need to lay down.
This acting is OFF THE CHARTS AMAZING. The ranter's face during the silent parts is absolutely HILARIOUS!!!! SO ON PAR!!!!! I too have watched this over and over because I'm obsessed with how brilliant it is. WELL PLAYED, ladies!!!!!
On behalf of the gals, I thank you! Lisa brought it during those parts. It was hard to edit because it was ALL good stuff!
This woman is the quintessence of what makes working in customer service unbearable. People think they're entitled to treat you however they want or demand free stuff that you can't give them just because they raise their voice. Ridiculous.
yeah. lol sorry i'm 4 years late... I work at Chick-fil-a and people are like this sometimes.....
@@rylanaustin8837 former Chick-fil-A employee here, oh yes they do,they will do whatever they can do get free stuff
@@ferferdelameowmeow4050 yup... I had someone say that the nuggets were too cold and they wanted another 6ct for their child. Being I did not want to loose a customer... I just gave them another 6ct nugget. oh not to mention that the nuggets were at the serving temperature...
That’s why I quit my job a few months ago, fuck that. Worked at Dunkin’ Donuts, Starbucks, Kroger deli, and Publix deli, as well as an usher for football games where the one thing I had to say was get from behind the red line and people still had an attitude with me even when I’m being as nice as possible. I swear to god some people really want me to come across the counter and smack them into manners.
Well, the worker DID drop the ball. Giving away one free item isn't as serious as losing your job over a complaint, or bad publicity. And if she's scared of having to explain why she had to give a free item away, she could've just put her own money on it, and literally paid for her mistake, and kept it moving.
I've received free items as apologies, without even asking for them. It's just good customer service to have rapid responses, and reparations. It's not just because someone raises their voice. It's because you made a mistake, and need to own up to it.
The biggest bowl in a $50 baking set I received, was horribly cracked, during shipping. I didn't need to return my broken item, or even send proof that it was broken. I just told them that it was broken, and they sent me another full set, free of charge. People appreciate stuff like that. You wouldn't like feeling like you wasted YOUR time/money, because of someone else's mistake.
I will never ever get tired of watching this. It should be aired on every major network every year for Thanksgiving. It’s a treasure.
We agree!
I love how Jen is smiling and flipping her hair the entire time
Shops should give out coupons to anger management classes.
rather a gym coupon in this case
Sholomo Shekelstein
I shouldn't have laughed. But I did.
Sholomo Shekelstein LOL Well said!
Starting a petition to make this a feature length film bye
I agree. Someone should definitely make a movie based on this. That would be so goofy and hilarious. 😄 😁
Starting off my new year right
The FBI 100th like
This was in my recommend’s I was not disappointed lmao I started rolling
Thanks for all the love! Who else deserves a reenactment?
literally anything. i could watch shit like this all day. lol.
Anything. This is life!😍
I almost fell off my chair watching this. Sometimes it takes something to show someone that they are crazy as hell.
ME ME ME MEEEE!!! hella crackin up when she gave her "pleasant face". lmfao, much mahalo for the comedy rant! WE WANT MORE!!
You should reenact a Trisha Paytas video
Love it that 'Jen' is an obnoxious, beauty queen type, hilarious, great job, love it - thanks for the headsup Willam ;-) xx
this is my favorite video on youtube i literally rewatch it like every few months
I love how customers always think that if you call like district managers and stuff it’ll get the employees in trouble cuz it really doesn’t
WHERE DA OSCAR AT
Oh my God! Thank you!!
It's funny how upset someone gets over a candle...
but honestly she chews on gum like a horse.
That's more annoying than her entitlement issues.
+Kaitlin Hussey damn if she broke a nail ...she would prolly commit suicide ...
+giney Cynical seriously... people are saying "you can't judge her for one little rant"
yes the fuck I can because it says a lot about her as a person.
i can dig it
you're lame as fuck
She's bloody deranged! I'm amazed she put her rant on YT, it makes her look like a complete twat. This parody is awesome though.
I watch this video every year at the start of the fall season. Angela was definitely the blueprint for Karens.
"And I had a very pleasant face when I was talking"
I deserve a free item .....says who ...>>
Says Angela
if you bother them enough you'll get something lmao
giney Cynical umm for the inconvenience that’s who say who
giney Cynical says every entitled karen in the world
Holy crap, that "pleasant" face is the funniest thing I've ever seen!
When I say the Winter Candy Apple and Iced Gingerbread scents were NOT worth it....
I still watch this (when I remember) all of these years later. It's art! It should be in the Louvre.
Who else is watching in 2019??
Kylee Rose me lol🙋🏻♀️. I’m way behind.
Lol I still watch occasionally and know the words lmao
My p e a c h bellini’s
Me, I’m obviously behind on the saga too!
I’m watching as the comments slowly move from annoyance to absolute antipathy to this self entitled fatty. A few extra foot pounds of psycho, and she’s Dog Park Diane, Pool Patrol Paula or Permit Patty. It’s about time normal people in society hold these self entitled “victims” accountable.
The women playing dramatic version of her deserves an Oscar for this!!!!!
Honestly Meryl Street couldn't even re-enact this to this level. This is so iconic
Who else came here in 2022 because it's circulating on Twitter?😂😂😂
It even says "Fall 2012" in the background and "Jen" is in quotation marks. This video is perfection down to the last detail.
Thanks! That was Susie's attention to detail. Always detail oriented, that Capricorn...
The “pleasant face” expression 💀
if you look closely, Jen’s name tag is “Jen” 😂😂😂
Ah - you caught it!
The "pleasant face" at 3:57 gives me life.
I want to get into arguments with Jen just to be able to have that chance to talk to her.
Can I offer you some coupons? ;)
Shana Eva I like where this is going! lmfaoo jk but you guys did a great job! Are you on twitter or instagram? Facebook is lame
Haha so glad u enjoyed!! It was tough to shoot without laughing! I'm @missshanaeva
That worked?! That's awesome!
I love how "Vela" the manager's grumpy blond sidekick just stands there squinting and frowning. LOL
"i had a very pleasant face.."😂😂😂😂
truly one of the best films of all time
I like how Vela and "Jen" are like the evil step sisters in a fairy tale.
This was genius!! Please do more!
Hey Chris have you seen this on Willams Beatdown?! Very funny! Someone should do Angela for Snatch Game Lol
Haha yeah! Loved it on Beatdown! Would be so funny!! XD Though dno if many would get the reference lol
wait - was this on Beatdown? Post link please!
I suffer from deep depression and after seeing this video... I feel 95% better! This really made me laugh my ass off!!!! Thank you :0)
OMG, SO glad we could bring joy into your life! Thank YOU for the high compliment. We hope we can continue to make you laugh
Her pleasant face lol... go watch that part and laugh again :) It helps
And then
" Who the F do you think I am talking to.., are you not a live person, are you not reality?"
Heheh
Sometimes the mere visual of Fall 2012 in this video gives me a smile. It was a very good year.
I forgot how awesome this is. and I still am coming back to watch again for a good laugh.
The three actors in this are so brilliant.
This is too funny. But after working at Pier1 for 6 years and having people freak out about a candle, pillow, wine glass to the point that they are foaming at the mouth. REALLY it's JUST a candle, pillow, wine glass, don't you have anything better to bother you????
I work in a store that sells over priced undergarments for women and I see women losing their shit if we are out of a certain ... Panty.. WTFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF..
I wish my life was so unproblematic that my only concerns would be over a candle 😭
Who came here from Safiya Nygaard's latest video? 😂
BroadwayLover me😂😂😂
Me
I had never heard of this until her!!!!
Me
Me
so funny at the end, they have the candle she wanted, smelling it and laughing away, to funny.
All three actors are fantastic, but the facial expressions of Vela throughout, steal the show for me!
Awesome every time!
This is oscar worthy, all three of these ladies did an amazing job. I still love this video.
“And I had a very pleasant face when I was talking” 👹👹👹
I am crying 😂😂😂
The editing on this is F-F-FREAKING fantastic.
4:17 the way she says coupons 😂😂
Cooo-pins
Alyssa Vilcek coo-pons lol
I used to think the B&BW video was hilarious--until I started working at a B&BW store. Nothing against Angela, I know the video is old and she was just having a bad day, but she seriously overreacted. I understand her frustration because "Jen" made a mistake about the candles, but to flip out like she did just pisses me off. People seem to think that just because B&BW is a happy, fun environment that we just let customers do whatever they want and have whatever they want, but it doesn't work that way, we have store and company policies just like everyone else. When something is out of our hands and we can't do anything else about an issue, we tell customers to take it to our Customer Service center, which is what Jen was referring too when she told Angela about the phone number on the receipt. In store managers can only do so much so when customers have complaints that are out of their control, they just hand the issues over to customer service because they are higher up and can deal with situations like those better.
We also just can't give merchandise out for free just because someone was dissatisfied. Calling the district managers won't do anything, especially not get a manager fired. I believe B&BW ended up sending her those candles for free, but they most likely did that just to keep her business because they hate losing money, like any other company would. I looked on her channel and saw several long rants on B&BW which leads me to believe that she's had multiple personal issues in our store(s) but yet refuses to stop shopping there. At that point, she has no one to blame but herself.
*Rant over*
Preach it 🙌
Jaded Mermaid 100th like
Im a store manager and I love when ppl threaten to Never shop there again . cause im doing my job to company policy .. But i know they will be back they Always come back!! But when they dont then its even better!
I agree with what you said but you don’t quite get the gist of this whole candle obsession that Angela and others do - in all earnestness - share. BBW, Yankee and a few others like in Macy’s and JC Penny are kinda “retail line candles”. Angela has some back history running this game on more upscale suppliers. Root Candles in Medina OH traditionally known as the top US candle manufacturer from pure beeswax promptly told Angela to jump in the lake when she started abusing other customers there. Her rants turned racist, bigoted and homophobic which is why Root cut her off their promo list for her shitty RUclips reviews of candles. She is however a genuine died in the wool candle junkie though. And a certified asshole on top of it.
Jaded Mermaid preach girly preach! I love my bath and body works and the girls that work there. When I come in I feel happy and it smells delightful in there. On top of that the girls are the sweetest
How am I just now finding this?!?! I am DECEASED. Just watched this 3 times in a row. Thank you for the serotonin and the stomach ache from laughing 🤣 Love how manager Jen is just full of sass the entire time lmao
You are now addicted... this video puts a spell on you... you will watch it over and over and over for years to come.
@@trentfarmer9862 I’ve already watched it about 6 or 7 times and sent it to every one of my friends at this point lmao
Why am I only now discovering this?
I just found this too! I feel like this is what was missing in my life.
Amber Macarthy haha this so much
HOW did you find us?
Dirty Cues Carly Christman mentions how she was watching this video over and over in one of her videos- I get the appeal!
Dirty Cues
It was posted in the comments of an ONTD post
Whenever I see Peach Bellini in the store, I'm reminded of this video. 😂🍑
This is still my favorite thing ever though..like the acting, the lip syncing is all on point!! Hilarious every time. And I feel so sorry for the people that work in retail that have to deal with entitled folks like these all the time.
Thank YOU!
This is my thousandth time watching this and I still lose my shit every time
Jen saying "My mistake!" Then doing a hair flip. 😘💅
I was on her side until she thought she was entitled to free stuff. She called ahead asking if they had a product, they said they did, she drove a long way, and Jen was wrong. I can understand her anger, even if it doesn't excuse her behavior. I was with her until she demanded stuff.
She's also very wrong for trying to make Jen lose her job. She can't give away stuff for free, and she did all she could. She messed up and I'm sure dealing with this lady was good enough punishment for that mistake.
DickSilverstein She got the candles for free, ultimately..
She should have the empowerment as a manager to give away some compensation. Angela absolutely deserved a free item, the customer service was atrocious. They should at least pay for her gas money which I get if they can’t give cash they can give an item similar to the price of gas
@@hotwasabi1085 so a $3 item for free wouldn't have satisfied her. She probably wanted a free 3-wick candle.
@@GrandLilith either way the manager should have full empowerment. It’s really a red flag if they don’t. But BBW is shit to their employees anyway
@@hotwasabi1085 I don't know if they can give items away for free though since someone has to pay for the item somehow, and she didn't have access to the coupons for free items which is why corporate could have sent her the coupon instead.
That pause at 2:10... oh my God...
Every time their Angela looked into the camera I lost it. So good.
Thanks Ruth! We still laugh at the same spots every time we watch!
i am OBSESSED with this. literally just remembered this existed and had to pause studying to watch this
We need this video now more than ever with the Karen Invasion 🛸
“Because ..... packers are playing” *opens sweater 😂😂
*pulls out coupon out of shirt*
I’ve never laughed so hard in my life
the way Jen saunters onto the screen lives in my head rent free
I've worked at BBW and there are customers far worse than this. When they say they are calling the district manager or corporate we never hear back from them, lol. You're the customer we talk about right after you leave, lol. This was hillarious🤣
The way she walked away smelling the candle & how “Jen” twirled away 🤣🤣💀👏🙌
Do you really think is necessary all this for some candles?. Anybody can make mistakes and I am sure Jen was following company policy when she told you to call that number. I am appalled with your attitude and the wish to try to fire somebody for doing their job. It's awful that people like you go to places trying to get things for free when something goes wrong. I am sure Jen will keep her job; dealing with obnoxious customers like you should be rewarded with a salary increase.
This is not the person who owns this channel. It's a seperate video:) but I agree.
Thanks I realized afterwards :)
I would've done exactly what the manager did! Poor thing, The customer was just being a jerk! I hate putting up with costumers crap! The biggest lie in history.. The customer is always right.. Like heck they are!!! Excuse me, I'm the one working here.. I happen to know more than you do, I've been trained in this job and know about our companies policies. Thanks though! Idiots! People disgust me
yes it is necessary. they should have given her a gift card. SHE CALLED INITIALLY TO AVOID SHIT LIKE THIS. and they didn't even check before just saying they had them. she drove to a different city. homegirl needs to figure out how to do her RETAIL job cause it's not hard. I work in retail and it's really not hard to NOT tell people You have things that you don't.
GabiSPN i
"are you not a live person?" hahaha
Totally dead at the "really pleasant face"
Hahaha "Vela" for a video about a crazy woman obsessed with candles. The "Jen" actress had me weak with the hair filps and the coupons in her bra.
I just find that (excuse me for saying this) whole "bitchy" attitude funny. I'm like that with my friends in a joking manner.
Thanks for noticing "Vela"
I can see why this woman has problems in stores, she has an abrasive personality and a huge entitlement attitude. plus a filthy mouth. Believe me no one will go out of their way to help you if you act this way. Iam amazed this person doesn't have the grace to feel embarrassed. No shame for shameful behavior.
The girl screwed up, she should compensate the customer simple as that.
Bird It could’ve been even the simplest mistake in stock. It happens all the time. I understand it’s highly inconvenient and annoying as hell on part of a customer but, we can’t compensate for every little mistake that is made by giving out free stuff. Depending on the severity, corporate ultimately decides on your compensation. If we do, we lose our jobs more often than not because retail employees are pretty easy to replace if the company sees you’re costing them money. Honestly, kinda goes hand in hand with the whole “ the customer’s always right” concept which is BS nowadays.
@@birdy4064 yeah but in retail you can only do so much.
I have a pretty entitlement attitude also for my own well being
I can’t blame her for being a bit upset, not so much about the candle itself, but the fact that it sounds like she called ahead to verify that the merchandise was there and would be set aside for her and she then had to drive quite a distance because the stores local to her didn’t have it. She took a lot of time and gas money, presumably, for nothing because of the manager’s mistake. I would be a bit peeved myself. If it was just a trip to the local store, no big deal.
This is literally the stereotype "I want to speak with the manager" woman😂😂😂😂
There's something I never understood about this whole saga. They had the scents she wanted, just in a smaller size. So why didn't she just buy multiples of the smaller size?
Because they helped the person in back of her FIRST! After that, all bets were off😂
No serious candle collector buys a 1 wick
This just made the original video 12,000 time funnier, and for that, I thank you.
*subscribed*
Thanks and welcome aboard!
There is just so much work into this.
“I didn’t say the f word” “I left out the f word” funny
OMG I keep on watching it! The actress who portrays Angela is so hilarious!! Loved the tick on her right eye!! Lol
Twitter: @iamSummerscales
All of this because you're getting out of season candles.. This is dumb..
Unfortunately Angela Julius is like this in real life
donniedarko878 Yep, she has a series of Bed and Body Works rants.
It’s been years and this is still hilarious!! 😂
The fact that she came all the way from OSH KOSH "literally" makes this story 100x more hysterical.
Also whoever made this reenactment did an amazing job!!!
Thanks!
"I'm sorry, it's my mistake." *hairflip* lmfaooooooooo.
"I'm sorry it's my mistake" *hair flip*
Now I want to go get some Peach ballinis. Wouldn't that be crazy if BBW made this video as an advertisement in some way? That'd be brilliant.
This is HILARIOUS I just saw the original Lmaooo
This is still one of the funniest videos on here man, hahahaha.
Why am I just seeing this now in 2020??! 😂😂😂😂
Still coming back to this after all these years. "Jen"'s name tag being in quotes still gets me every time 😂
Years later and it's still fantastic. I love that the name badge says "Jen"
this acting. just changed my life. all of the awards to you girls.
Streamy? RUclips award? Shorty? What are we talking here? ;)
Awesome Alex! On behalf of them I thank you! Aren't there nominations soon for Streamy awards or similar?
DirtyCues well, i was thinking more Academy Awards, etc, but I guess a Streamy could do for now