The Untold Truth Of Bath & Body Works
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- Опубликовано: 6 июл 2024
- Even just hearing the name Bath & Body Works can bring to mind the overpowering scent you smell when you walk into one. However, employees of the beauty store have said that they get used to it incredibly quickly, and they don’t even think about it after a few minutes of working.
The store might seem like one that has always been around, but it actually has a complicated and fascinating history that includes a lawsuit from a similar store and a completely fictional founder named Kate. Let’s take a look at the untold truth of Bath & Body Works.
#Bath&BodyWorks #Truth #Store
Jocking the Body Shop | 0:00
The strange myth of Kate | 1:15
Opening the store up | 2:26
Bringing back old favorites | 3:11
A very lenient return policy | 4:08
Advertising to you | 5:19
Immune to the smell | 6:03
Save your money | 7:10
Different regions, different scents | 8:04
Global reach | 9:00
The future smells good | 9:50
Read Full Article: www.thelist.com/53566/untold-... 
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What are your favorite things sold at Bath & Body Works?
Their body lotions. It's amazing. Wondering if they take back their empties for recycling tho
Coco Shea Honey Oil
Candles and spray, of course!
Jasmine Vanilla
I liked all the ones I've tried. But the Warm Vanilla Sugar is to die for. 🥰
The $10 off $30 survey coupons have been gone for many years. That "hack" will definitely not work anymore.
I laughed so hard when they mentioned that!😂 There is also no longer a three-day grace period.
As a BBW associate just want to throw it out there that some stores have stop the 3-day grace period on emailed coupons, any store that has had their system updated cannot override that option so if the coupon is expired or not from your own email but a coupon site it will not go threw.
Also in your email it will completely erase the barcode once expired!
@Cetrice Constant Question: Do you know when each fragrance gets discontinued, do they let employees know? Or is there a way I can find out?
@@simplymynz8379 semi annual the first one starts in June and the next and bigger one is directly after Christmas
The thing I have always hated about Bath and Body works is just how many different product categories they have introduced and discontinued. Like Lip balm, body butter, shaving cream, etc.
I think they re-introduced the lip balm and body butter (but only for a few scents)
After 3 years back again now you can buy shaving cream balm. There’s now many collections men’s
You can no longer use coupons 3 days after they expire! This policy changed and employees cannot honor them.
True that!
Had to laugh about sweet pea. It's been my all time favorite for more than 10 years and I'm from Puerto Rico 🇵🇷 😂
my grandma enjoys it too! i’m also from puerto rico
@@victoriaanaya1026 it is not an old fashioned fragrance. Young people like it, too fyi
My cousin in Ireland LOVES sweet pea
@@Face_Reality never said it wasn’t for young people, i only mentioned that my grandma likes it
I worked for BBW for 10 years and STILL buy their products! As I watch this story, the whole “Kate” story was before my time, but there for most of the newer fragrances. Brown Sugar Fig was the bomb! Loved it!
Amber Blush was such a good scent and they dropped it so quick😩
This is showing my age...but my favorite scents were “Sun-Ripened Raspberry” and “Flowering Herbs”. They do re-release Sun-Ripened Raspberry annually but is NOT the same exact scent
Yes flowering herbs was my first scent from them, and you are correct Sun-ripened raspberry doesn’t smell the same. I was so excited to think it was coming back in it’s original 90’s formula.😭
Always be proud of your age a person 20 years old has no guarantee of living longer then a person 60 years old
Gabrielle Robertson yes, they both were, flowering herbs is discontinued, but sun-ripened raspberries they re-released.
None are, different manufacturers, different ingredients, etc. seems more watered down too
Stores no longer do the 3 day grace period. They got rid of that shortly before the pandemic. Also stores are cracking down on coupons- if you don’t physically have it on you, you can’t use it. They also no longer use outside sources like retail me not, I think it’s great for what they are doing with the coupons. No longer ignorant people can walk all over an associate with the previous usage of endless coupons!
I wish they would bring back Black Currant Vanilla. It was my all-time favorite!
Their sensual massage oil was amazing too, same scent
They MIGHT have it for Semi Annual Sale online it started today and usually lasts a month. I'd keep checking every day. They did bring back some retired scents 😁
@@Kawaii_Lannie it's in store only, and all the stores in and around Philly are closed 😒
I think they have the best smelling bath stuff. I miss their makeup and skin care. They had a peppermint face scrub I loved. It was amazing.
Same. I just absolutely loved their sheet face masks. Wonder why they stopped.
they always keep the nasty smells that no one likes... they get rid of all the warm, sultry, masculine scents that I'm into. unreal
I know right. I have to pretend to hate the fragrance so they keep it.
You are not the majority🙄 Go buy men Cologne, They even have some men stuff
I wanted to cry when they got rid of cucumber lily I was pissed like there’s really nothing left
@Ja'Niyah Vaughn gurl it was hella unfair
i know righttt. I love the Carried Away but they discontinue (I heard there's a new packaging but they changed the formula so it smells totally different. Hence I didnt buy it)
I buy a years supply of Twisted Peppermint every year ❤💖💝 My all time favorite and it's been my signature scent for a few years 😊😁
I wonder if that’s what my neighbor wears. I can always smell her in the elevator and halls when she’s been there. In my mind I call her Peppermint Patty. 💚💚💚
People who take advantage of the return policy to this degree e.g. almost empty containers have zero class 🙄
The untold story is the actual story everyone knows. I want my ten minutes back.
D. Vcdnbmn1
This feels like a B&BW advertisement!!
Amy Mapara Exactly! The title makes it sound like they’re forcing three year olds to squeeze scent out of rose petals. Basically they’re running a business in an ethical way. SHOCKING!
RIGHT!
LMAO LMAO
Just an FYI, BBW no longer offers the three day grace period for coupons that have expired. Also, you cannot return a fully burnt candle. This is a supposed hack that's been around for years and it isn't even true. If you buy a candle, burn it a couple of times and don't like the scent, you can return or exchange it for another candle. But not if you've burnt the whole candle, as you've used it all.
Idk why people expect that lol. You literally burt the whole candle expected a return or anther candle lol. The store can't sell something fully use thank you for breaking that down.
Why should you..
i heard if it's over half way used they wont take it
They have gotten really greedy. I probably spend about 300 a year there but no more. Bye bye B and B!
Any other brand you are going for??
@@Billcfc911 I'm going to get the battery operated airwicks and forget wallflowers and there's plenty of other brands of foaming soap.
I don’t think I’ve ever paid full price there. I just wait for a sale to come up and stock up. I bought like 19 foaming hand soaps for $3.25 each.
Even though I love their products what I don't like is you have to live in a certain state. I spend a lot of money every month and never received any coupon mailings. Which is unfair. When I asked the cashier she was rude and abruptly said I don't have anything to do with that. So I called customer service and she said I would have to update my mailing address. Which I did 3 months ago and still nothing. One rule should apply for all.
Hello Gerri how’s the weather over there
My fiancé works there and our house smells of bath and body just from his clothes lol I don’t mind though
A Thousand Wishes ♥️ for sure. BC Canada
Yeesss my faveee
Me too..love it... from Ontario Canada!
The 🌹 scent and the gardenia one is my favorite scents that they sell now
Have you tried dahlia? That is my all time fav
I am so over BBW.
They don't have an online shopping platform for Canadians. Canadians who used US site to order during pandemic ended up paying about 1.5 - 2 times the regular price. US site charges in USD. As a result, depending on your credit card, there are fees involved for USD to CAD conversion. Then there's international shipping fee as well as import duties.
I get that BBW is a business and duties and credit card fees are not something they can control. However, I do think they could've been more lenient with international shipping fees to Canadian shoppers who couldn't go to any physical stores.
In addition of all these extra charges, not everything is ship-able to Canada (e.g. aerosol sprays) and shipping can take nearly a month. Numerous people have been calling out BBW for their lack of Canadian site for ages in their Instagram and BBW have been mum about it. All I can say is that they need to get their act together if they wish to retain their consumer base in Canada.
Bath & Body Works has an online Canadian store now and the deals are actually better than the comparable ones in the US and shipping is quick and I live in a rural area in Ontario.
Bath and Body works is starting to suck....it's more alcohol than fragrance now.
Out of 5 locations in my area, they've only reopened 2. It's a smart move considering online sales and CV-19. The days of the MALL are coming to an end like DOWNTOWN shopping.
Here in nyc they only have one store open and when I went it was busy.
They had like 40 bottles of soaps at each sink 😂 and all the associates were handing out shots of hand sanitizer all around the store.
This is intentionally done by our Government to destroy businesses. Main goal is to kill all small businesses. Unfortunately chains will go down with them.
Was so sad all stores closed for the semi annual sale.
Not all stores just saw people in line. Mine store is hoping they change the SAS date.
My favorite scent of all time was the SUN DRENCHED VINEYARD wall flower / candle scent. It came out when the wine collection came out a few years back. For a while they still carried the wall flowers then they just stopped. I was so upset. Seriously one of the best scents ever for home fragrance. Yet they keeper the god awful black cherry Merlot from the collection and ditched the rest! So infuriating!
My all-time favorite product is the shower gel "Into the wild", sadly discontinued.
It's a pity that they don't have some retail stores, or at least one store here in Germany. 🇩🇪
I remember into the wild!
Still waiting on my last order to arrive, its been almost a month since I placed my order
I love their aromatherapy, I hope they'll bring back the fall scents like the Thankful and Peaceful. They should have a Lemon and Eucalyptus aromatherapy, or have an aromatherapy with lemon in it. Ps, does anyone know if the Comfort Vanilla and Patchouli is going to be discontinued? I seen it on sale with Balance, Passion, Sleep and others, and the stuff wasn't restocked-just gone. I really hope they don't get rid of Comfort, it's one of my favorites!!! :
I love Peaceful! I don’t know why but I only bought the body cream when it came out and I’ve regretted not buying the entire line ever since. I hope it comes back!
@@chelseacarrington1110 Peaceful smells sooooo good! Ever since It got discontinued, it's been hard to find, I remember when they sold the pocket bacs, I'm also regretting not getting more of them. But I DO know a place where some of the discontinued scents of aromatherapy (and maybe more) is sold for like cheap besides shipping! I bought me some products from this place before! I can give you the link if you want! :)
Lemon does sound good
My favorite was the Love with Jasmine and Sandalwood it's been gone for a while now 🥺
Me too lol
What I do know is Bath and Body Works has lured me away for a good while! I've been a loyal, compulsive shopper since 2008. This "semi sale" this year....DISAPPOINTING! 👎🏽
How
Yep, I'm done with them
@@QueenNikki82 They had started their semi sale first with indoor sales. So now there are only limited stores that are open. They used to have 75% off discount with both online and in-store, now it is only 75% off in the limited opened stores. Bottom line, there sales are just not as good as it was last year. Plus they did give out any coupons. From other people it sounds like it was going on much longer.
O zzie That sums it straight up.
@LaToya Farrell Are you on Instagram, bac? 🕵
Mango mandarin was my whole vibe 🥭✨
I love bath and body works, 💕loyal customer here. just recently did a huge haul. Glad they’re bringing back some original scents. Great video, I enjoyed hearing the facts. I heard Victoria’s Secret owned them? Wonder when that merger happened.
We’ve been owned by L Brands for many years and that company owns VS, Pink and BBw. But we’re about to split off in August. It was just announced yesterday. BBW will be it’s own company.
@@hfedrick24 was the same ceo of vs, also the same ceo of bbw back then?
Me too :). I also post BBW hauls on my channel!
Back in 2003 they had a scent called Vetyver.....it was amazing..but now it is gone. I was told that it was too sophisticated for the B&BW customers. Grrr
A lot of candle makers make vetiver candles. Check out Etsy!
They brought out Lavender Vetiver for Spring 2022 and it’s really good! It smells sophisticated and a little sexy
Quick story:
So me and my friends went here and there was a sign out the front of the store something like $15 body mists, lotions etc. so when we asked if they are still doing the deal. They said that they can’t sell any of those items from the sign which makes it false advertisement and then they took the sign away.
Unfortunately, We don't have a bath and body works store here in Belgium.
All these sales, coupons, marketing strategies etc.are not the most important things for the consumer. All companies have their own: the good ones and not very, the more and the less effective.
My main concern with the BBW products is their ingredients. They’re not safe. About a half of ingredients on any product are pretty darn TOXIC!
I ditched them out of my life completely.
The quality of Bath and Body Works products have really plummeted since 2020. I don't look for them to survive if the quality continues to go down. Also, when you order online, be careful because they tend to send out products that have previously been returned. And there is no email address for customers to use if they have a problem or question.
I was definitely a Sun Rippened Raspberry girl and Juniper Breeze my old school scents.
juniper breeze is back on the website if u want it lolz
I work there and I hate that we are forced to damage and trash still good products instead of taking them home or donating them. Employees are NOT given any good discount or even a livable salary, the checks are small and the management clearly plays favorites, it is NOT worth it, I get just as good products for a lot less from places like Target
as an employee not I AGREE !!
I have shopped at Bath and Body Works since the beginning, and I have really seen their product quality plummet during the past several year. They no longer have shampoo but only the products that can be made in bulk, they no longer have the variety they once had, and the products now barely even have a scent...and they have skin irritants in them that cause itchiness...they have become a candle store instead...they really need to make some changes or risk losing customers
I like the Pecan Waffles body mist and Forever Red. I do have to say their scents are "truer" in smell than Victoria's Secret. I always get complaments when I wear BBW
We all know that champagne toast obviously the best
Coconut lime verbena. My most favorite scent.
Sage and vanilla by White Barn is the best smell wish I could still buy it in every thing!!!!!!!
Hello Tina how’s the weather over there
They don’t have plenty of stores in Australia. They have only 3 or 4 .
Hello Tracey how’s the weather over there
The Netherlands has also a Bath and bodywork shop.
Some states have loyalty programs I've gotten so much free body sprays, shower gel, & lotion that I give as gifts cuz my favorite thing is candles
Not in Ga
@@Crashking14 I said some states mostly the midwest I've been getting free stuff for months
You really make my day happy single day
Had purchased products recently but was seriously disappointed.
They said for 140 dhrs for 2nos of frankincense myrrh body wash we would get 2 free on their site.
I didn't get it and called their customer service and was Balantly refused saying that I should have put the quantity in the order. They said their Manager would call back but didn't get any call.
Wrote to them but no response yet.
Very surprised and feeling distressed at their service.
They have Thankful where you at? Man we had it here but it was in the fall, and in the semi sale in december and it was never seen again 😅, it smells so warm and fuzzy 🥰
I love this product! Fabulous ever.. My Favourite spray cool mist! 👌👌
I stopped buying candle bc they dont smell anything good but the only that last is wallpaper scents.
WHERES THE MAUI MANGO SURF?!?!THEY NEED TO BRING THAT BACK
Hello Angela how’s the weather over there
Imagine someone watches this video and does the coupon trick in store and gets denied now a days🤣🤣
I loved the bali sands one. 😍
I just got me some
My favourite candles : strawberry pound cake & congratulations (which smelled like cake)
Hello Dawn how’s the weather over there
These scents are healing..Amen!
Thank God for this store! The fragrance of Christ is here!
Hello Noel how’s the weather over there
Honeyd almond was my absolute favorite
Hello Carmen how’s the weather over there
My all time favorite was the Apple Blossom and Lavender, in both the spray and lotion.
A thousand wishes and in the stars definitely ⭐️
My two faves too!
Can't believe they got rid of the Thousand Wishes room spray.. they kept the Thousand Wishes lotions, soaps, and body sprays.. I don't get it.😔
I think I saw a wallflower of it in the store
Their emails get me every time lol I'm buying everything especially during sales 🤦🏾♀😂😂
Where is their Aqua Blossom anti bacterial moisturizing hand soap?????? I want that
Moonlight path my Fav
Hello Kristy how’s the weather over there
Last year at hot topic I didn’t know that they carried spray mist the called ‘mermaid dreams’ or I’m wrong but it smells identical to Waikiki beach coconut.
BTW Bring back the apricot set!
Does anyone remember Sunburst Melon? It was one of the original scents and sooo much better than Cucumber Melon. My other scent was Strawberry.
I loved this place as a teen, now I can't handle the scents they give me headaches.
I hope they bring back vanilla nior
if you use a coupon they up the standard delivery fee from $6 to $10.
I love the BBW fragrance mists my favorite is Japanese cherry blossom
Good review 👍👏
I love gingham and fresh cut lilac
While I don’t like the store in general the candles make a good gift
I used to work at express worldbrand, which was express, limited, Victoria secret structure!! This company is snotty, stuck-up and rude AF to their employees!!
Same experience. I worked with Bbw in the middle east. Worst working environment ever.. it's not the job itself nor the customers. But the people who's running the show
Anybody remember Happy Daisy? I loved that fragrance! And yes, I'm old.😞
I remember Daisy Girl
@@latoyafarrell8135 This was back when they first opened. Lol Judging by your profile pic, I think it _may_ have been before your time. 😉💚
BellBook &Candle I wish they would go back to their early days. May Bouqet, Green Clover the original tutti dolce. Yes I remember Happy Daisy😭
@@HeatherM319 Me too!😔 Thank God, you can still get Juniper Breeze!🤷🏻
BellBook &Candle UH OH! 😂😂 I'm older than most think I am🤗
I loved their exfoliating natural aromatherapy soap bars 😭 they don't make them anymore.
Hello Brenda how’s the weather over there
It's false about the coupons. We do not have coupons in the store unless it's a certain deal. Otherwise it's coupons that come from our emails.
Pink chifón was My fav
Cucumber melon 🙋🏻♀️ haha now I’m really into a few scents like, rose, forever red.. in the stars 🤍
Hello Elle how’s the weather over there
We don’t keep coupons in the store.
Hello Mordella how’s the weather over there
You make me happy half the time
Every time I buy their candles, the wax always last for 2 weeks (wax and the wicks inside always be shrinking) 🤣🤣🤣
My Favorite is Perfect Peony and Rose perfume 😊
I like bath and bodywork more the body shop .I wish come to the uk it would do must better then over priced bodyshop
Hello Kim how’s the weather over there
When did they relaunch sunripen raspberry? That was my first ever sent I bought at bath & body works.
warm vanilla sugar or Paris :)
Warm vanilla sugar is amazing❤
I've been wanting to try Bath & Body Works cologne for men I will try them soon I
The word all over RUclips is they are a clone House of other fragrances
Hey that what that's what my sister does couponing and she always goes to Bath & Body Works
The aftershave I wear is
Polo sport
1 in million
Dessil only the brave
You cant return empty bottles or candles. Has to be half full or more.
I work here,no it doesnt have to be half full. We have a 100% return guarantee. We just cant take empty jars or bottles. Theyll tell you that you cant do that but do it for you anyway "just this once" but its not true. You can do this whenever
What’s the best scent for a male to look out for ? And what product do u recommend
Teakwood is a good one 🍁.
Honeysuckle scent will always be my #1
Also bath and body works sells hand soap and hand sanitizer
Are the stores gonna be open anytime soon?
Call your local store directly. The website isn’t the most up to date unfortunately.
Please open the Carrollton Store
In Kentucky?
Yes !!! Carrollton, Ga
This video would have been so much better with pictures from the time period you are talking about.
I used to love BBW products, until I found out about how many chemicals and known carcinogens are in their products along with their less than transparent animal testing policies. Dont be fooled by the "This product not tested on animals", the company still tests on animals.
Hello Kaitlyn how’s the weather over there
I 💙 rhis Thank you
WE STILL DONT HAVE ONE IN GERMANY ! WTF
My mom loves to get candles from here
Hello Gloria how’s the weather over there